BT (British Telecom)

BT (British Telecom) Outage Report in Alderley Edge, Cheshire East, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alderley Edge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alderley Edge, Cheshire East, England 02/19/2026 13:20

February 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alderley Edge, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stockport, Northwich, Sandbach, Salford, Winsford, Congleton, Cheadle, Wilmslow, Sale and Knutsford.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomStockport Phone
United KingdomStockport Phone
United KingdomNorthwich Phone
United KingdomSandbach Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alderley Edge, England

Latest outage, problems and issue reports in Alderley Edge and nearby locations:

  • Manchester_Man Matthew (@Manchester_Man) reported from Urmston, England

    @bt_uk Is there a known issue with broadband in Urmston, Manchester area. Service keeps going down and has done for the past three days.

  • Nickbr1001 Nick Broughall (@Nickbr1001) reported from Sale, England

    If @bt_uk suggest you switch to @EE to save you money, say no. Painful process from day 1. Direct debit initially set up wrong, 8 phone numbers with random charges on the bill. Awful experience.

  • forgedbyfiree Forged By Fire (@forgedbyfiree) reported from Manchester, England

    Thank You so Much Sian- BT_UK Team for helping me restore my internet connection i have been @bt_uk since 2013 never had an issue only sometimes but thats fixed within mins today i had the issue after so many years sian helped me fix it within 35 mins thank you again

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....

  • alext_davies Alex Davies (@alext_davies) reported from Manchester, England

    @bt_uk hi was expecting a call back today for a long standing issue where you are charging me for a service that should have been cancelled and I cannot use. I have rung BT about 20times & it’s still not been resolved

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @i_jayas @bt_uk Most smart stuff needs 2.4 GHz, at least in my house... Though I did have a BT router once (Smart Hub(?)) with known issues for some smart devices. I thought they'd phased that out but maybe not. A fix simply did not exist.

  • Darrenmiller87 Darren Miller (@Darrenmiller87) reported from Cheadle Hulme, England

    @bt_uk Hi please can you give me a call? We were speaking today about my house move and you asked me to let you know if I needed any help. I’ve had a text to ask why I haven’t connected by broadband and their is an issue my end if it hasn’t worked.

  • ManCityPal MCFC OK (@ManCityPal) reported from Wilmslow, England

    Michael Owen @btsport you know what’s happening outside. Your ******* fans are rushing the gates to get in. Worst fans on the planet.

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Manchester, England

    @bt_uk your app is telling me my last bill was not paid on time? But it’s paid by direct debit and went through no problem.

  • tom_hiles Tom Hiles (@tom_hiles) reported from Macclesfield, England

    @bt_uk hi, can you guys help? I'm a BB customer but I keep getting letters for the previous house owner, despite returning them marked no longer at this address. I just got off the phone with accounts who said I should get in touch with the previous owner to ask them to call you

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    @bt_uk How is that going to help me right now?

  • SarahTrafford77 Sarah taylor (@SarahTrafford77) reported from Salford, England

    @bt_uk my internet has been down since 9.08am and you’re giving a fix time of 14.08pm so 5 hours that I’m unable to work and I also won’t be paid as I cannot do my job without wifi and as an agency worker if I can’t work I don’t get paid

  • DaveHodge1965 Fort Beswick (@DaveHodge1965) reported from Longdendale, England

    Shoulder to shoulder. Never a free kick nevermind a booking. Sort out your commentary #btsport

  • JardiniereChef Jardiniere Chef (@JardiniereChef) reported from Urmston, England

    @btsport cancelled my subscription. No one else has buffering issues.

  • Juevans70A Julie Evans (@Juevans70A) reported from Sale, England

    So annoying when your given a date for broadband installation sat in all morning and no one has been in touch to explain it’s been delayed for 3 weeks and then it will be reviewed still in confirmed date so now have no network as it has cancelled my current network 😡 @bt_uk

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Manchester, England

    @bt_uk any issues with Broadband in Manchester. No connection and flashing pink light on my hub.

  • ianrohdebell Ian Rohde-Bell (@ianrohdebell) reported from Manchester, England

    @bt_uk @commuter_girl Why do we have to pay for these? I don't understand why you're allowed to sell inferior service for higher prices.

  • ianrohdebell Ian Rohde-Bell (@ianrohdebell) reported from Manchester, England

    @bt_uk Thank you. It's very frustrating that this wasn't provided at time of sale. It also doesn't seem right that there is now an additional expense required to guarantee basic service that we used to be able to rely on.

  • willisclarkie Will (@willisclarkie) reported from Manchester, England

    pretty good of Root, Malan and Pope to spare @btsport’s blushes by making 90% of the audience turn off the telly, leaving the technical issues to go unnoticed

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Serenaf66 Serena FitzGerald 💙 (@Serenaf66) reported

    @cookyh @bt_uk @MartinHowitt This is really, really poor Cooks and Martin.

  • day_one_noob 🅜🅘🅚🅔🇬🇧 (@day_one_noob) reported

    @nigel_callaghan @bt_uk @TimesRadio Just because you’ve submitted, don’t drag us all down

  • ThisisSianOwen Sian Owen (@ThisisSianOwen) reported

    12 days of no internet service from @bt_uk £30 compensation offered and “we will try and get you up and running soon” 2 engineer visits and still no one knows if it’s an internal or external fault! Think it’s time I leave @bt_uk

  • GadgetsBoy Tomi (@GadgetsBoy) reported

    @bt_uk hi I keep getting ID001 error trying to login to bt sport app. Can you help? @EE

  • jimbocrofts James Crofts (@jimbocrofts) reported

    @StopFundingHate @bt_uk if you stand up to these bullies and advertise on GB News you will gain me as a customer. 👍

  • JohnLBergqvist John Bergqvist (@JohnLBergqvist) reported

    Hi @bt_uk& @OpenreachHelp. Why is it taking several weeks to activate on my elderly mother's landline at her new home? She's totally cut off. We've raised 2 "Offline support" requests with Openreach, told they'd get in touch within 24 hours, yet we've heard nothing. Can you help?

  • Trickya25 Richard Adams (@Trickya25) reported

    Static arsenal. **** right off @btsport try watching what you broadcast.

  • 00dodge steve rogers (@00dodge) reported

    @martinkeown5 needs to **** off to arsenal tv @btsport

  • GadgetsBoy Tomi (@GadgetsBoy) reported

    @bt_uk @EE The link doesn’t work and I’ve been in touch with them but have no success with it. I can login on my bt webpage but the app won’t let me login. EE sent me a reactivation link twice and still having same issue

  • Dozibugger Nick at Toofatlardies (@Dozibugger) reported

    I have just been watching the Aussie #BigBashFinal on @btsport and am now completely obsessed with ****** dysfunction after having it thrust down my throat in every ad break. And if you can’t find a joke somewhere in that lot then I give in.