BT (British Telecom) outages and service status in Alderley Edge, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Alderley Edge, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Phone.
- The most recent signal from this area was received Jun 10, 9:02 AM GMT+1.
- Internet (44%)
- E-mail (22%)
- Phone (22%)
- Total Blackout (11%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Alderley Edge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Alderley Edge, England
The most recent BT (British Telecom) outage reports came from the following cities: Northwich, Winsford, Wilmslow, Altrincham, and Knutsford.
| City | Problem Type | Report Time |
|---|---|---|
 Northwich
|
Phone | 6 hours ago |
|
Winsford
|
5 days ago | |
|
Wilmslow
|
5 days ago | |
|
Wilmslow
|
Total Blackout | 12 days ago |
|
Wilmslow
|
Internet | 12 days ago |
|
Wilmslow
|
Phone | 13 days ago |
Nearby cities with recent reports
Community Discussion
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BT (British Telecom) Issues Reports Near Alderley Edge, England
Latest outage, problems and issue reports in Alderley Edge and nearby locations:
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PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England@bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.
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Lee Howarth (@leehow2) reported from Urmston, England@BTCare your app is garbage! I've already tried once today to buy a monthly pass without success and it took me two hours on the phone to get a refund. My Mrs has just tried to buy it and the same thing has happened to her - doesn't recognise BT ID or Password. Why can't you make
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Fort Beswick (@DaveHodge1965) reported from Longdendale, EnglandShoulder to shoulder. Never a free kick nevermind a booking. Sort out your commentary #btsport
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peej (@pjh20311) reported from Sale, England@bt_uk my BT email is down, is there a problem? See many others reporting the same
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Gary Lister (@gaz_lister) reported from Moulton, England@bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡
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Amulet Windows Mcr Ltd (@AmuletL) reported from Urmston, England@bt_uk morning my internet went down at 9:15 today and it is still not@avaliable
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Paul Jones (@paulrezult) reported from Middlewich, EnglandHey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap
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Anthony Crook (@YawnoftheDad) reported from Urmston, England@btsport @btsportfootball are you ever going to fix your app on #PS5?
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Darren Miller (@Darrenmiller87) reported from Cheadle Hulme, England@bt_uk Hi please can you give me a call? We were speaking today about my house move and you asked me to let you know if I needed any help. I’ve had a text to ask why I haven’t connected by broadband and their is an issue my end if it hasn’t worked.
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LisaRed4d ♥️ (@lisa_red4d) reported from Urmston, England@bt_uk how can I order further Wi-fi discs for my home. My new smart hub does not send Wi-fi signal to all the rooms in the house as advertised. Thanks
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James Goggin (@tasted_flight) reported from Northwich, England@bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers
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david (@dopeydrafter) reported from Urmston, England@bt_uk Ok Jordan , the signal is really weak & drops out sometimes.
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★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England@bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed
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Nick Broughall (@Nickbr1001) reported from Sale, EnglandIf @bt_uk suggest you switch to @EE to save you money, say no. Painful process from day 1. Direct debit initially set up wrong, 8 phone numbers with random charges on the bill. Awful experience.
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david (@dopeydrafter) reported from Urmston, England@bt_uk evening, just want to say my broadband signal upstairs is really poor , not happy
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Gareth Worrall (@gazworrallradio) reported from Stockport, England@RadioPaulHulse @bt_uk @bt_uk are shite. I'm with Sky never had a issue. Leave the useless *******.
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💖M💖 (@RunningMissM11) reported from Urmston, EnglandPlease can you sort out the issues with the WiFi and YouView box @bt_uk I’ve. It been able tousle my TV since Tuesday. I’ve rebooted the box 4 times and keep getting error code YVM302. The WiFi isn’t great either. #BTTV #IDontNeedThis
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EaveysMom (@Eaveysmom) reported from Urmston, England@bt_uk Mark, your chat advisor was lovley! I'm thinking we will stay with BT. I just need to sort out a second box and review our current package as there are some bits we just don't need. I was really impressed by the customer service shown to me today!
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A&T (@AshTom03396918) reported from Macclesfield, England@bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph
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Gary Lister (@gaz_lister) reported from Moulton, England@bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Kendall (@DaveKendallPho1) reported@bt_uk I have an email inviting me to sign up for BT mobile phone plan. I was with BT for yrs then you discontinued your mobile plans and past me on to EE mobile. They were crap. Now you’re doing mobile again. I don’t get it.
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Ian Branch (@branchy_boy) reported@BTGroup @bt_uk @BTCare Good morning, I have been trying to login to my account the last few days with the correct login information and 2FA but stuck in a continuous loop of entering the info and then telling my my session has timed out pls help! I have tried pw reset too
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Ed Walsh (@Farmerwalsh) reported@bt_uk Best way to see check if something is repaired check with customer @bt.com. Not close issue because engineers did not turn up Neighbour same issue all sorted with engineer visit Me re book for Monday because you forgot to connect Internet on pole replacement
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Robbie Swanson (@Robswanney) reported@btbusinesscare I need someone to get in touch please. Really not happy with the customer service we have received. Our broadband has been off now for over 2 weeks. You have closed the fault off as complete, when nobody attended despite you promising to come to the premises.
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Steve 'beyond the bounds of respectability' (@Stever_wales) reported@bt_uk I eventually got through , was on the phone for over an hour, repeating my issue to 3 different staff members, and still no resolution or definitive answer. I need someone to own the problem, report back to me on progress of a Welfare Issue.
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grace hooper (@messalinahooper) reported@bt_uk 90 minute Watford support. You are outdoing yourself.
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thisissaffers (@ThisisSaffers) reported@bt_uk when should I expect a call back with regards to a complaint I have raised? I have been extremely unimpressed with your customer service.
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Jon Chadwick (@JonD_Chadwick) reported@bt_uk Still can't get this problem fixed. Spent an hour on the phone yesterday, was promised a call back today at 3pm. No-one rang. Back on hold again. What do I do?
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welshshez (@welshshez81) reported@bt_uk why am I still waiting for an adviser to help me via your chat option on website. It's been an hour and 10 minutes so far. A bit ridiculous don't you think?
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joanne turner (@joanneturner76) reported@bt_uk a lot of bad experiences recently dealing with your teams. Your online moving home system doesn’t work, your team don’t know how to do it either! Very disappointing!