BT (British Telecom)

BT (British Telecom) Outage Report in Alderley Edge, Cheshire East, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alderley Edge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alderley Edge, Cheshire East, England 01/12/2025 18:15

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Alderley Edge, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stockport, Congleton, Sale, Salford, Wilmslow, Macclesfield, Winsford, Glossop, Altrincham and Northwich.

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City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomStockport Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Alderley Edge, England

Latest outage, problems and issue reports in Alderley Edge and nearby locations:

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed

  • JMORAN_10 Jonathan Moran (@JMORAN_10) reported from Sale, England

    @bt_uk every time I watch a football match via my box the sound stutters every 10 seconds (both sky and by sport) . The picture is fine just the sound…. Can someone help?

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • govinddhankhar G kumar (@govinddhankhar) reported from Manchester, England

    @bt_uk my complaint VOL013-623045051740 closed without any resolution and without my consent by your worst customer service . You are violating Omdurman

  • jkisthe1 Jonathan Kahn (@jkisthe1) reported from Salford, England

    Can anyone not open @btsport on an android TV or is it just me? It tells me that my Internet is the problem, yet everything else works perfectly, suggesting that, actually it isn't

  • YawnoftheDad Anthony Crook (@YawnoftheDad) reported from Urmston, England

    @btsport @btsportfootball are you ever going to fix your app on #PS5?

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    @bt_uk How is that going to help me right now?

  • jkisthe1 Jonathan Kahn (@jkisthe1) reported from Salford, England

    Random question but do any of my followers have an android TV, with the @btsport app installed? If so have you had any problems opening it?

  • StephenConlon7 Manc United (@StephenConlon7) reported from Manchester, England

    @MadRedNeil @Akabash01 @btsport Neil. WTF is he missing. They have constantly abuse FIFA fair play but as you can see he’s not arsed as his fight is against United. No matter what.

  • TheSilverZebra ★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England

    @bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.

  • PIXELHUNTER__ PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.

  • jl_massey Johnathan Massey (@jl_massey) reported from Wilmslow, England

    @bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

  • jkisthe1 Jonathan Kahn (@jkisthe1) reported from Salford, England

    Nearly 2 weeks since I subscribed to @btsport through @EE and still I can't access it. The gentlemen who has been dealing with it has been fantastic, but it this what you call service? Reckon I'd have heard from you yesterday if my bill hadn't been paid today

  • jkisthe1 Jonathan Kahn (@jkisthe1) reported from Salford, England

    Hi @btsport You are absolutely useless How does it take you a week to deal with an issue that's supposed to take 24 hours to resolve, with zero contact in that time

  • Juevans70A Julie Evans (@Juevans70A) reported from Sale, England

    So annoying when your given a date for broadband installation sat in all morning and no one has been in touch to explain it’s been delayed for 3 weeks and then it will be reviewed still in confirmed date so now have no network as it has cancelled my current network 😡 @bt_uk

  • WelshSimonEvans Simon Evans (@WelshSimonEvans) reported from New Mills, England

    What the actual **** is going on with the coverage @btsport - you charge me a fortune and then this shite keeps dropping out? #PORLIV

  • govinddhankhar G kumar (@govinddhankhar) reported from Manchester, England

    @bt_uk Dear BT , it’s been 7 days … no response of your request to call me ASAP …???? Can you listen the call as one of your advisor first refused me to open complaint and tried to misguide me and another advisor open the complaint and closed without my consent …..

  • ehsanashraf Ehsan Ashraf 🇵🇸 (@ehsanashraf) reported from Urmston, England

    Just an update for you @MarcAllera , I've had a phone call from the @bt_uk social media team because they thought I was talking about a BT mobile issue even though all my tweets show its an issue with @EE - come on team, this is simple stuff....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Huw777 Huw Thomas (@Huw777) reported

    I've never had much good to say about @btsport but now they do a no contract monthly pass I'm gonna give them a clap

  • infamousgrouser Noeleen Macnamara (@infamousgrouser) reported

    BT fixed WiFi next door & ours went off. Engineer coming here Wednesday-5 days away. Why? The fault is outside-3 miles away, why are you not fixing it? @bt_uk #Incompetent #monopoly We need much better service.

  • ShawnFitz7 Shawn Fitz (@ShawnFitz7) reported

    my BT sport went off after 30 mins spurs Liverpool and never came back on, BT had suspended my account because I’ve not re logged in for 6 months, all sorted now thanks to Aisling at @EE and Barry from @btsport top customer service and lovely people

  • amymcamy Amy Mac (@amymcamy) reported

    @bt_uk Both- we ordered a new service for our new build house, but have had no connection due to an apparent fault with the FTTP network/wiring into our house from when Openreach installed it during the house build- no updates from BT, and when I call I just get given wrong information

  • chewzyhughes Getting Grumpy (@chewzyhughes) reported

    @bt_uk Another hour wasted trying to speak with a human that will actually sort my problem. Trying since December to start as a new (BB/TV/Phone) customer. 3 cancelled orders, numerous broken promises and overnight go live put back by a week to Feb 9th :-(

  • DazFitz Darren Fitzsimmons (@DazFitz) reported

    @KevRatcliffe4 @martinkeown5 chatting pure shite on @btsport they haven't got a decent pundit between the lot of them all piss poor

  • jambags Jambags (@jambags) reported

    @btsport getting it in early that Pickford on the ball is happy and excellent, and that is the positive to his game to go against the bad mistakes! I’m sorry but how long are we gonna peddle this myth. He literally launches it upfield everytime, very rarely to a man! Daft!

  • Toffybolox Mark L (@Toffybolox) reported

    @BigDuncNo9 @btsport Got bad news for you Leeds away and the Spurs Cup game are on there too. No doubt that muppet McManaman will will commentating to compound the misery

  • thequicksilver Mike (@thequicksilver) reported

    Hi @btsport @virginmedia Dolby Atmos sound on BT Sport Ultimate is sounding horrible on live football. Difficult to describe but it sounds artificial and filtered. Sounds completely normal when Atmos switched off. Any change of a tweak?

  • AdieBrown3 Adie B (@AdieBrown3) reported

    @loulou34f @bt_uk Definitely worth them sending you a new one then, the fault sounds very similar to the one I had but with a different network. Touch wood no problems since.