BT (British Telecom) Outage Report in Alderley Edge, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Alderley Edge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Alderley Edge, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stockport, Salford, Wilmslow, Altrincham, Sale, Northwich, Sandbach, Winsford, Congleton and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Stockport |
||
| Manchester |
||
| Manchester |
||
| Salford |
Total Blackout | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Alderley Edge, England
Latest outage, problems and issue reports in Alderley Edge and nearby locations:
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Gregory
(@AskTheShire) reported
from
Salford, England
@BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress
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Jack Leigh
(@JackieLeighson) reported
from
Manchester, England
@bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.
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david
(@dopeydrafter) reported
from
Urmston, England
@bt_uk evening, just want to say my broadband signal upstairs is really poor , not happy
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lynne davies
(@daviesl5) reported
from
Tintwistle, England
@bt_uk It affects wireless devices but has never been this bad! They recently replaced 100m of cable at the bottom of our road so this did seem to sort it out as had problems for a couple of years but kept getting fobbed off. Also the speed was capped at 24
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EFH
(@efhphoto) reported
from
Manchester, England
@bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock
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LisaRed4d ♥️
(@lisa_red4d) reported
from
Urmston, England
@bt_uk how can I order further Wi-fi discs for my home. My new smart hub does not send Wi-fi signal to all the rooms in the house as advertised. Thanks
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Jack Leigh
(@JackieLeighson) reported
from
Manchester, England
@bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.
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¹⁰ 🐝
(@AgueroBall) reported
from
Stockport, England
@lfc_tomm @btsport Clive Tyldesley is a ******* ****** and a shit commentator.
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MaryLianne93
(@MaryLianne93) reported
from
Manchester, England
@bt_uk are a joke!!! I’m still paying for your service for another 2 weeks yet you have already cut off my @btsport and BT TV app and access!✋🏼
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EFH
(@efhphoto) reported
from
Manchester, England
@TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom
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david
(@dopeydrafter) reported
from
Urmston, England
@bt_uk Ok Jordan , the signal is really weak & drops out sometimes.
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Dave Ashurst
(@DWA2005) reported
from
Knutsford, England
@RobbieSavage8 VAR does not work perfectly well when there are only fractions involved as the frame speeds being used are to slow. So let’s stop the nonsense it’s always correct, it just isn’t @btsport #Ajaxchelsea
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Cheadle Town FC
(@CheadleTownFC) reported
from
Macclesfield, England
Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.
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Gareth Stachini
(@stachini82) reported
from
Manchester, England
@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.
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Marcus 👌🇬🇧🇯🇲🇮🇪
(@elgobsucram) reported
from
Salford, England
@bt_uk website: looks like you're leaving, we can't show you deals Me: I'm not Customer service: reset your password and it'll work Me: *resets* Website: looks like you're leaving, we can't show you deals Me: well I bloody might now Only want to upgrade internet package
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Amulet Windows Mcr Ltd
(@AmuletL) reported
from
Urmston, England
@bt_uk my down load is 0.90 My upload is 2.34
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Fee
(@FeeAkhtar) reported
from
Manchester, England
@bt_uk 4 phone calls to your customer service and being switched between several departments - it’s been sorted. I wouldn’t recommend you in a hurry.
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EFH
(@efhphoto) reported
from
Manchester, England
@TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.
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andrew twambley
(@twambley_a) reported
from
Manchester, England
@bt_uk @MoneyTelegraph be careful when ordering broadband from BT They stitched me up with a 4 screen Netflix account which I don’t need said I ordered it ” on set” on a day I was on holiday Official complaint acknowledged then ignored Poor 👎🏻👎🏻👎🏻
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Gregory
(@AskTheShire) reported
from
Salford, England
@BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Wilkins
(@ClareMWilkins) reported
@bt_uk I was reporting the death of my mother and wanted to cancel the broadband because my father is 94 and can’t use it. They said I would lose the number which he has had for so long. He lives alone and the phone is critical for him. I transferred the broadband to safeguard it
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Robert McCausland
(@robertmcc) reported
@bt_uk been trying unsuccessfully for weeks to get BT to enable my 15 BT Protect licenses. I remain restricted to 2 licenses from my old broadband package. Number of handoffs between value and tech teams with no resolution.
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Samantha Bentley
(@TheBadBentley) reported
Hey @bt_uk why is your customer service so shocking?
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Dave 🇺🇦🇺🇦🇺🇦
(@Shouty_Dave) reported
I'd ring and make a complaint, but you'd either cut me off, transfer me to oblivion, or just simply not act on it, so, @bt_uk @BTCare , how do lodge a formal complaint online please?
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Clare Wilkins
(@ClareMWilkins) reported
@bt_uk My elderly father has a landline and a bt account. He has had a broadband account with a different provider which his wife (now deceased)used. When we went to cancel it they told us we would lose the landline number that he has had for nearly 70 years. Is this correct?
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Tony
(@Tonysmini) reported
@chris_rugs @bt_uk Did you speak to the engineers and ask them what the issues are? If not, their job notes should be on your fault report as it sounds like there’s a problem that needs further work they couldn’t do on the day.
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Lucy
(@Lucyjane1004) reported
@bt_uk It has been looked in to and is a scam. To charge someone £92 extra per month for a fixed cost service is a scam. You are taking my money to gain the interest on it and I’m making other people aware that this is nothing other than a scam.
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Lucy
(@Lucyjane1004) reported
@bt_uk The overpayment paid to BT will be gaining interest not passed to the customer.The credit may be shown on the BT account but it has been paid to BT and will be in their bank account gaining interest. I already raised a complaint re my own over charges now raising awareness #OfCom
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Dylan Mansfield
(@DylanMansfield6) reported
@bt_uk wow yesterday I rang BT to complain about overcharges and was told the systems were down and they would ring me back, well nearly 24hours later am still waiting. Worse customer service ever, how do they stay-in business, virgin media here I come!!
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Mutsa Magadah 🏴🇿🇼🇧🇷
(@Mutsa8) reported
from
Camden Town, England
@StoolFootball @btsport @btsportfootball thinking anybody gives a flying **** what Peter Walton thinks