BT (British Telecom)

BT (British Telecom) Outage Report in Alderley Edge, Cheshire East, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alderley Edge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alderley Edge, Cheshire East, England 12/17/2025 05:20

December 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alderley Edge, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Sale, Glossop, Salford, Northwich, Wilmslow, Lymm and Stockport.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Total Blackout
United KingdomSale Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alderley Edge, England

Latest outage, problems and issue reports in Alderley Edge and nearby locations:

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk Service is still running just the cables and poles damaged

  • 5napper Mark Clays (@5napper) reported from Northwich, England

    @bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • kjshenton Kris & Janet Shenton (@kjshenton) reported from Salford, England

    @bt_uk Dreadful service since having fibre broadband fitted and even worse customer service 👎🏼👎🏼👎🏼

  • drbexl Dr Bex Lewis #KeepYourDistance (@drbexl) reported from Stockport, England

    @bt_uk Aside from the dropouts earlier this week (which am putting down to weather) has behaved itself since Thursday - much smoother than old router, thank you.

  • knott46 Harvey Knott (@knott46) reported from Strines, England

    Moto3 racing never disappoints #btsport ✊🏼👍

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • AskTheShire The Shire (@AskTheShire) reported from Salford, England

    @bt_uk eventually get through and you guys tell me I'm wrong about my Internet intermittent issues your agents are rude and then hung up on me. 50 mins on the phone to be hung up on.

  • LiamMelvin92 Liam Melvin (@LiamMelvin92) reported from Manchester, England

    Steve Mcmanaman is just cancer to my ears, how @btsport have not got rid of him yet I’ll never know!

  • parkerface1960 Martin 🐝 🏆🏆🏆🏆 (@parkerface1960) reported from Winsford, England

    Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs

  • psimpson13 Paul Simpson (@psimpson13) reported from Northwich, England

    Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

  • StretfordEndT Tony (@StretfordEndT) reported from Urmston, England

    BTSport are poor. Any links?

  • aspspooner Philip Spooner (@aspspooner) reported from New Mills, England

    @bt_uk Hi Clare - ta for the reply - passed all online tests. Had another drop out a couple of hours back though... Seems like we had the same issues yesterday (but I was rarely online, so I didn’t notice....)

  • WesleyDamianWo2 Wesley Damian Woolfall (@WesleyDamianWo2) reported from Agden, England

    @EE @bt_uk Still possible Problems around with my mobile unsure if over people are have there problem likely like i am

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • PravPatel_ Prav Patel (@PravPatel_) reported from Manchester, England

    @bt_uk are your internet services down in Manchester?

  • RunningMissM11 💖M💖 (@RunningMissM11) reported from Urmston, England

    @bt_uk is the service down today? My connection keeps dropping. It’s done so 8 times and it was doing it yesterday as well as Sunday.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • oddgob Paul Sykes (@oddgob) reported

    @btsport There's no commentary on #ultimate and no message on the screen to say there's an issue.

  • GSith85 Gareth (@GSith85) reported

    @bt_uk How about fixing your usless ps5 app... never works. Loads for about 5 seconds then stops working

  • DFL_Dust_Free DFL Cleaning Services Cornwall (@DFL_Dust_Free) reported

    Literally the only reason I stuck with you after ten years is because you said I could keep my number. I should have gone with @SkyUK like my mobile phone who offer amaxing customer service.@bt_uk I am SHOCKED

  • DFL_Dust_Free DFL Cleaning Services Cornwall (@DFL_Dust_Free) reported

    I have kept my phone on all day. No one has called me. Was told it would be before 2100. Someone needs to call me urgently tomorrow as I need to put my son to bed. Absolutely disgraceful service @bt_uk.

  • katendance1 🇬🇧 Katende 🇺🇬 (@katendance1) reported

    How can the main CL channel be delayed. BTSPORT fix up lol.

  • JoeyBongard Joey (@JoeyBongard) reported

    @btsport Are awful. Trying to ADD sport to my account so give them MORE money and it’s failing and saying I can’t watch it because I don’t have a subscription…I KNOW. I’m trying to pay for it and get one. Surprising how hard it is to give money to a company.

  • Khrissy6unnell Khrissy 6unnell (@Khrissy6unnell) reported

    @btsport @btsportfootball the way I thought & the way it was explained was that anygame UR watching Ujust press the button & it puts that game into 4k. If I'd have had it explained more clear I think what I've discovered 2night is a big enough issue 4 me 2 have done a Uturn on BT

  • voicesinmyshed randy mclovin (@voicesinmyshed) reported

    @MartinSLewis I have bad credit and tried to apply for broadband through @bt_uk for the universal credit tariff but got refused. David the representative was apologetic But didn't know what to do, can you help me please?

  • GaryFitzakerley Gary (@GaryFitzakerley) reported

    @btsport missed majority of the Liverpool game due to your awful app. About the only thing that I saw was Michael ******* Owen

  • A11Y_EK Alistair Hutton (@A11Y_EK) reported

    @btsport I believe there is a problem with the commentary on BT Sport Ultimate on Virgin Media, only the crowd noise is being broadcast