BT (British Telecom)

BT (British Telecom) Outage Report in Alderley Edge, Cheshire East, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alderley Edge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alderley Edge, Cheshire East, England 01/14/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alderley Edge, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Northwich, Stockport, Knutsford, Salford, Sandbach, Sale, Glossop and Wilmslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomNorthwich Wi-fi
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Alderley Edge, England

Latest outage, problems and issue reports in Alderley Edge and nearby locations:

  • drbexl Dr Bex Lewis #StayHomeSaveLives (@drbexl) reported from Stockport, England

    Thankful that @bt_uk have contacted me, know there’s a problem with my internet - and someone’s coming Weds afternoon to sort it (dropping out/slow) - I hope! Engineer may be able to fix outside, but may have to come in - in PPE. V friendly Olga organising on the phone.

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • drchrisferguson Dr Chris Ferguson (@drchrisferguson) reported from Manchester, England

    Great customer service @bt_uk from Haydn in Warrington. Made dealing with my parents internet problem a breeze

  • drbexl Dr Bex Lewis #StayHomeSaveLives (@drbexl) reported from Stockport, England

    @RachelRenshaw3 @bt_uk It is .. wonder if that’s enough - it’s been quite bad this week. Running off my phone 4G at present ...

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what Ofcom would make of that...

  • MrPostlethwaite John Postlethwaite 🇬🇧 (@MrPostlethwaite) reported from Salford, England

    @bt_uk That amount of **** adverts I've come across with him on it.

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what @Offcom make of that...

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It still doesn't excuse the slowness, the constant drop outs, and the near impossible chance of getting through to customer service.

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • 5napper Mark Clays (@5napper) reported from Northwich, England

    @bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬

  • Redutd99Rhys OBESE RHYS (@Redutd99Rhys) reported from Stockport, England

    @The_Manc_Lad820 @CraigCharles23 What network u with? Ee 3 months btsport app free put on ur console jobs a good one

  • StretfordEndT Tony (@StretfordEndT) reported from Urmston, England

    BTSport are poor. Any links?

  • aspspooner Philip Spooner (@aspspooner) reported from New Mills, England

    @bt_uk Hi Clare - ta for the reply - passed all online tests. Had another drop out a couple of hours back though... Seems like we had the same issues yesterday (but I was rarely online, so I didn’t notice....)

  • Ric_Bond Richard Bond (@Ric_Bond) reported from Manchester, England

    Clearly the continuing high winds up here is adding to the risk, and if the cable snaps I imagine it creates a very real safety issue for pedestrians - plus of course my service is being disrupted all the while @bt_uk

  • PravPatel_ Prav Patel (@PravPatel_) reported from Manchester, England

    @bt_uk are your internet services down in Manchester?

  • WesleyDamianWo2 Wesley Damian Woolfall (@WesleyDamianWo2) reported from Agden, England

    @EE @bt_uk Still possible Problems around with my mobile unsure if over people are have there problem likely like i am

  • SimonLemons49 Simon Evans (@SimonLemons49) reported from New Mills, England

    ******* @btsport we were promised a celebratory programme... we've had 4 blokes natter for 15 mins... #CHAMPIONS

  • RunningMissM11 💖M💖 (@RunningMissM11) reported from Urmston, England

    @bt_uk is the service down today? My connection keeps dropping. It’s done so 8 times and it was doing it yesterday as well as Sunday.

  • psimpson13 Paul Simpson (@psimpson13) reported from Northwich, England

    Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • thepeoplesmovie The People's Movies (@thepeoplesmovie) reported

    @TomJBeasley me it's a @bt_uk box, 100% crap

  • Tetbury_Classic Smithy (@Tetbury_Classic) reported

    @btsport What sad rubbish on 'The Football's On.' Some person 'impersonating' Liza Minelli, making 'jokes' about Roy Hodgson. Utter crap. Embarrassing! Execrable! Go into schools and get some opinions from the kids will you? They'd be funnier. Better informed too, I bet. 🙄

  • PearlFion FfionPearl (@PearlFion) reported

    Hi debt advisers. Has anyone had any luck getting a sensible payment arrangement out of @bt_uk for an ongoing bill when the client is vulnerable & desperately needs the service? I'm struggling...

  • kittycashew_ KittyCash3w on MFC💚 (@kittycashew_) reported

    I regret getting @bt_uk WiFi when I moved into this house. It never works and customer service said they can only guarantee WiFi at all times if I upgraded to a different box (more £££)???? Like wha?? I was guaranteed WiFi with the box I got now what's going on 😭

  • heatnorfolk Norfolk Woodburners (@heatnorfolk) reported

    @annam888 @bt_uk For a communications company they lack that essential customer service tool...COMMUNICATING!

  • dalmaine D'Almaine (@dalmaine) reported

    Waiting to see if @bt_uk can help - - I’ve had no service and no info since Monday 7th - otherwise who can recommend a broadband service that’s #reliable?

  • NickyKells1 Kicky Nells (@NickyKells1) reported

    @bt_uk we have now been waiting over 2 weeks for hub and discs to be delivered even after numerous phone calls....very disappointed with your service....can you advise us who to call? We have spoken to customer care about this issue and they have resubmitted orders twice!!!!

  • dalmaine D'Almaine (@dalmaine) reported

    @bt_uk @openreach I have had no service since Monday 7th. I have had no updates. @bt_uk said they’d call and check - but they lied as no actions were logged. #badservice #yourefired

  • richharper88 Richard Harper (@richharper88) reported

    @bt_uk my 77yo mum and dad have been without a phone line for 3 months. My mum is involved in many charities and community groups. Cant receive calls due to your incompetence at sorting out the issue. Now been without broadband for a month and promised calls but nobody calls.

  • gmd_bear Gail Miller (@gmd_bear) reported

    Can anyone recommend a decent company for my mum to get a landline, broadband and TV? @bt_uk are an absolute disgrace. She moved house early Dec then due to mistakes made by BT didn't get connected until mid Jan. BT have now cancelled her service without any warning or reason.