BT (British Telecom) outages and service status in Alderley Edge, England

Problems in the last 24 hours in Alderley Edge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Alderley Edge, England

The most recent BT (British Telecom) outage reports came from the following cities: Altrincham, Knutsford, Stockport, and Wilmslow.

City	Problem Type	Report Time
Altrincham	Internet	6 days ago
Knutsford	Internet	18 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Alderley Edge, England

Latest outage, problems and issue reports in Alderley Edge and nearby locations:

• 
  PIXEL HUNTER (@PIXELHUNTER__) reported 19 seconds ago from Wilmslow, England

  @Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.

• 
  Ehsan Ashraf 🇵🇸 (@ehsanashraf) reported 1 minute ago from Urmston, England

  Just an update for you @MarcAllera , I've had a phone call from the @bt_uk social media team because they thought I was talking about a BT mobile issue even though all my tweets show its an issue with @EE - come on team, this is simple stuff....

• 
  Paul Jones (@paulrezult) reported 4 minutes ago from Middlewich, England

  Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap

• 
  David Brocklehurst (@D8rok) reported 7 minutes ago from Whaley Bridge, England

  Spent over an hour on the phone to @bt_uk for my problem not to get resolved and they hung up the phone. Awful customer service.

• 
  ★ Deborah Moses (@TheSilverZebra) reported 10 minutes ago from Macclesfield, England

  @bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail

• 
  Dave Ashurst (@DWA2005) reported 10 minutes ago from Knutsford, England

  @btsport bored with this now Dortmund v Schalke, only started watching 10 mins in as well. Maybe time to cancel all subscriptions for 3-6 months until fans are back. #footballwithoutfansisnothing

• 
  Friends of the Carrs (@FotCarrs) reported 13 minutes ago from Wilmslow, England

  @mikeberriman87 @prodnose @btsportfootball @SkySportsPL @btsport @TheAthleticUK Same here - after hanging on the phone for 45 mins was told the cancellation charge is over £200 for me @btsport ... they have given me 1 month free though - whoohoo! Sky sport I managed to cancel on line with no problem at all.

• 
  Matthew (@Manchester_Man) reported 14 minutes ago from Urmston, England

  @bt_uk Is there a known issue with broadband in Urmston, Manchester area. Service keeps going down and has done for the past three days.

• 
  LisaRed4d ♥️ (@lisa_red4d) reported 16 minutes ago from Urmston, England

  @bt_uk how can I order further Wi-fi discs for my home. My new smart hub does not send Wi-fi signal to all the rooms in the house as advertised. Thanks

• 
  sarahbirdsey (@sarahbirdsey) reported 23 minutes ago from Moulton, England

  @kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience

• 
  Jo Thomas (@thomasjowendy) reported 24 minutes ago from Cheadle Hulme, England

  @bt_uk disappointed you've disconnected my 98 year old relative and left her without a phone service until Monday. Because of confusion her bill was paid on Friday. £17! But you'd already disconnected her.Spent too long with logistics to be told it will be Monday. Disgraceful.

• 
  💖M💖 (@RunningMissM11) reported 26 minutes ago from Urmston, England

  @bt_uk Please can you sort out the issues with the WiFi and YouView box. I’ve not been able to use my TV since Tuesday. I’ve rebooted the box 4 times and keep getting error code YVM302. The WiFi isn’t great either.

• 
  EaveysMom (@Eaveysmom) reported 28 minutes ago from Urmston, England

  @bt_uk Mark, your chat advisor was lovley! I'm thinking we will stay with BT. I just need to sort out a second box and review our current package as there are some bits we just don't need. I was really impressed by the customer service shown to me today!

• 
  Dave Challis (@ChallisDave) reported 37 minutes ago from Cheadle Hulme, England

  @btsport trying to log on to my account to buy monthly pass, but get error message telling me the account is not active, which I knew already as trying to pay! Can’t even log in with new password please help as you have no one on chat

• 
  Dr Bex Lewis #StayHomeSaveLives (@drbexl) reported 38 minutes ago from Stockport, England

  @RachelRenshaw3 @bt_uk It is .. wonder if that’s enough - it’s been quite bad this week. Running off my phone 4G at present ...

• 
  Gary Lister (@gaz_lister) reported 43 minutes ago from Moulton, England

  @bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT

• 
  Andy Leggott (@andyleg66) reported 48 minutes ago from Lymm, England

  We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI

• 
  Iain McDonald (@iainmc123) reported 51 minutes ago from Strines, England

  @Ofcom Hi @Ofcom, how many times can I complaint. They have missed a 3rd appointment. They just re book them and not turn up. There is nothing I can do as its only @OpenreachHelp who can do it. @bt_uk are useless and the £25 compo doesn't come near the expense of using 35 hours holiday

• 
  Dr Bex Lewis #KeepYourDistance (@drbexl) reported 55 minutes ago from Stockport, England

  @bt_uk Aside from the dropouts earlier this week (which am putting down to weather) has behaved itself since Thursday - much smoother than old router, thank you.

• 
  Tom Hiles (@tom_hiles) reported 56 minutes ago from Macclesfield, England

  @bt_uk hi, can you guys help? I'm a BB customer but I keep getting letters for the previous house owner, despite returning them marked no longer at this address. I just got off the phone with accounts who said I should get in touch with the previous owner to ask them to call you

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kasim (@Kasim26767212) reported 3 minutes ago

  @bt_uk Whats the customer setvice number ?

• 
  natasha (@Miss_Tasha_26) reported 5 minutes ago

  @bt_uk I need help and you are telling me to use my app which the issue I’m having as the login isn’t working. I do not have time to call so unless I get help on here I will be cancelling my direct debit with you

• 
  John O'Connor (@thereal_JOC) reported 6 minutes ago

  @bt_uk Still no joy. Using both my phone and a desktop. Same issues persists. Happy to keep my existing appointment date but slightly annoying. I’ve made a note of your number, but perhaps this is an issue that needs looking at in the background as well.

• 
  JB (@tinkjlb) reported 9 minutes ago

  @bt_uk absolutely disappointing service from you! 4 missed installation appointments, 4 days of annual leave WASTED!!!! Please tell me how much annual has to be used before you will actually connect the service so I can have WiFi to work from home and watch tv? Exhausting!

• 
  SNF PAYS (@snfpays) reported 9 minutes ago

  **** BT. Bunch of *****. ****** me around since minute one. Still ******* me around now. No ******* customer support. Bunch of *****. @bt_uk what’s your ******* resolution? Taking my money and not providing me the WiFi. Come on ********* I’m waiting for your reply. @bt_uk

• 
  Future Tech (@neural_theory) reported 11 minutes ago

  @duncsand @bt_uk Being able to find a contact number for a business is more than you get from most companies. Goes to show though, very few understand or care about customer service these days

• 
  Clive MacDonald (@clivemacd) reported 13 minutes ago

  @bt_uk The login process to my BT account this morning was a bad experience. 20 minutes to log in going round and round with the same security questions.

• 
  Apex Signs (@apex_signs1) reported 16 minutes ago

  @bt_uk @BTBusiness I need to speak to an agent about a billing issue asap, So you tell me to go to live chat……..nobody available????? So how can I deal with this issue ?? How do I get to actually talk to someone ? 🤬🤬🤬🤬🤬🤬🤬. So frustrating!!!

• 
  AFCdonnilad (@afcdonnilad) reported 20 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Curt 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CurtStephens00) reported 21 minutes ago

  Hi @bt_uk I’m quite worried as there seems to be an outage in Nottingham. Could you check this please?