BT (British Telecom)

BT (British Telecom) Outage Report in Alderley Edge, Cheshire East, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alderley Edge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alderley Edge, Cheshire East, England 01/18/2026 13:30

January 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alderley Edge, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Northwich, Stockport, Knutsford, Salford, Sandbach, Sale and Glossop.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomNorthwich Wi-fi
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alderley Edge, England

Latest outage, problems and issue reports in Alderley Edge and nearby locations:

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    @bt_uk I've already booked off 3 days work for this. 4 including issues before the 25th. And it will be a 5th day on 10th. I work from home so it's causing me so many issues. Data on my phone almost up, both draughts data already gone. No TV, no ufc, having parents do school runs.

  • linda25j Linda Jones (@linda25j) reported from Urmston, England

    @mrjakehumphrey @btsport Not a bad place to be! 👋

  • stechak1 Steve Roscoe (@stechak1) reported from Manchester, England

    Oh here we go... BT Real are poor they are finished etc nothing to so with how good City were, you sound gutted. If this was Liverpool you’ll be going mental.#btsport #RMMCI

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    Havinv the worse experience with @bt_uk. Waiting on open reach to attend. They didn't attend last Friday. I am 99% sure they are not going to attend before 6pm and no one will help over the phone or call openreach for me. 4 days holiday used sat in waiting for nothing. Shocking

  • KurtMCR Kurt ハイアム (@KurtMCR) reported from Salford, England

    The @btsport app had @WWE #RAW ready to stream early this morning. Down to 2hrs with the advert breaks taken out. Hardly seems worth recording and hitting fast forward when the app has it all done for me!

  • paulrezult Paul Jones (@paulrezult) reported from Middlewich, England

    Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap

  • dansodergren Dan #Tech4Good Sodergren (@dansodergren) reported from Urmston, England

    @IanMCalvert @EE @bt_uk @MarcAllera So it hasn't just happened to me then... Right it's worth a complaint or three to @EE and @BT and maybe even a spot on @BBCWatchdog or @bbc5live

  • ged2go Gerard (@ged2go) reported from Manchester, England

    @Broxton777 @PPSpainters @bt_uk @SkyUK Yes on Highfield lower down towards the village and you are exaggerating I’m sure it was only about 70 years ago 😂👍

  • RicMichael Ric Michael (@RicMichael) reported from Manchester, England

    @BTCare please sort the new email out. It’s unusable and so busy it’s knackered. It’s the email equivalent of when your child becomes a teenager and forgets all manners and niceties. HELP. Your help pages don’t

  • uah9 Usman (@uah9) reported from Manchester, England

    @btsport #MUNBUR Rio is talking about some of those failed signings, none of those players are there now. What's going wrong now, why are ex United players (pundits) afraid to dig the current squad out now. Pogba hasn't played all year, don't blame him for the shit on the pitch

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    Didn't turn up. The worse experience of my life. Wasted 40 hours holiday, that's time I would have spend with my children. @OpenreachHelp won't prioritise another appointment. Between @bt_uk and then the system, the process and the service is a disgrace. Never been this angry.

  • jm0rr1s Chief Mechanic (@jm0rr1s) reported from Northwich, England

    @DavidWGWalker @SkyAnton @shrewsweb @btsport That is absolutely not what I am doing or something I condone. Neither @shrewsweb or @btsport have indicated that a Tuesday game is down to Liverpool.

  • ged2go Gerard (@ged2go) reported from Manchester, England

    @bt_uk absolutely sick to death of #BTBroadband Every time I try streaming it runs slow and spoils my enjoyment. I am in the market for any provider who can guarantee uninterrupted viewing for the same or less cost #SkyBroadband #VirginBrodband

  • ged2go Gerard (@ged2go) reported from Manchester, England

    Can anyone suggest a reliable broadband provider other than @bt_uk which can guarantee uninterrupted service for under £50 per month in north Manchester area.

  • Fiensey Nicholas Fiennes (@Fiensey) reported from Wilmslow, England

    What’s wrong with @bt_uk hub seems to been having problems all day!!!!!

  • colin_howard87 colin (@colin_howard87) reported from Tintwistle, England

    @bt_uk All sorted by a great service advisor I was billed for some work that hadn’t been carried out

  • lukeroyle41 Luke Royle (@lukeroyle41) reported from Urmston, England

    Hey @btsport do us a favour and take all the NHL coverage or don’t take any! I pay for @NHL Gamecentre, @PremierSportsTV yet can’t watch @penguins tonight as I don’t have a BT subscription. You should not need 3 subscriptions to watch NHL in the UK. Shit for the fans again @NHL

  • AshTom03396918 A&T (@AshTom03396918) reported from Macclesfield, England

    @bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph

  • iainmc123 Iain McDonald (@iainmc123) reported from Strines, England

    @bt_uk That's the 3rd missed appointment. @bt_uk and @OpenreachHelp are the worst companies I have ever dealt with. The system is shocking and it's a complete joke that there is nothing I can do as they are the only company who can do it. Shouldn't be allowed.

  • ijezie_emeka Ijezie Emeka (@ijezie_emeka) reported from Manchester, England

    @England @bt_uk @JHenderson Damn! Shaw narrowly missed out

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • William__B_w William_B (@William__B_w) reported

    @btsport Let me get this straight, the commentators and pundits are waxing lyrical about the Celtic support, whilst the Celtic support sing about ‘joining the IRA’ and glorifying sectarian murderers who slaughtered thousands of innocent people.

  • Stu_Mull_83 Stuart L (@Stu_Mull_83) reported

    @ColCass5 @themichaelowen @btsport Well that’s a load of shite. The whole RM team said they first half was crazy. 2nd half with 0-3 down then it drops of course but nope, not having that. First half bonkers. Ask Rangers what they thought a few days ago getting pumped 4-0. They shat it.

  • dazzymans Darren (@dazzymans) reported

    @bt_uk again i cant get service because ive complained about disability etc is this permanant and are u going to cut me for all rhe recordings by staff till yesterday saying its your error?why did theresa slam phone down on me and hostile when asked for debt team to pay till disputed?

  • GemmaCarter23 Gem (@GemmaCarter23) reported

    @bt_uk It wouldn’t have been an issue, had they worn ID instead of looking like they did. Very unprofessional with a tiny notepad. Mum didn’t feel confident opening the door as felt they were up to mischief. Sales tactics like this shouldn’t be allowed. Preys on elderly

  • watsonguy1979 Guy (@watsonguy1979) reported

    @themichaelowen @btsport Never been to Ibrox then @themichaelowen 🇬🇧

  • Susanna15069135 Susanna (@Susanna15069135) reported

    @bt_uk I have been trying to log in into my account and change my mobile plan, and every single time I try that your app/website says "sorry we can't show your details at the moment, try later". I want to change my plan, is calling you the only solution?

  • lifeofthato IG: lifeofthato (@lifeofthato) reported

    @bt_uk no WiFi for the last 24 hours. I sent a DM, can I please get help.

  • TigersLions1964 Paul Mousley (@TigersLions1964) reported

    @bt_uk issue with broadband dropped in Leicester, router has blue light but no internet connection since around 19.00. Are there any service issues currently? Thanks

  • H1LLY77 HILL (@H1LLY77) reported

    @Bet365Tipster00 @themichaelowen @btsport He's boring as **** just drones on

  • Helltee Lance (@Helltee) reported

    @marose1974 @bt_uk I have the same problem mark. There are a lot of outages around the UK at the moment. My Internet has been off from about 7.30pm