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BT (British Telecom)

BT (British Telecom) outages and service status in Alderley Edge, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Alderley Edge, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Phone.
  • The most recent signal from this area was received Jun 10, 9:02 AM GMT+1.
  • 44% Internet (44%)
  • 22% E-mail (22%)
  • 22% Phone (22%)
  • 11% Total Blackout (11%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alderley Edge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Alderley Edge, England

The most recent BT (British Telecom) outage reports came from the following cities: Northwich, Winsford, Wilmslow, Altrincham, and Knutsford.

CityProblem TypeReport Time
Northwich Phone 23 hours ago
Winsford E-mail 6 days ago
Wilmslow E-mail 6 days ago
Wilmslow Total Blackout 13 days ago
Wilmslow Internet 13 days ago
Wilmslow Phone 14 days ago

Nearby cities with recent reports

Northwich

1 recent signals

23 hours ago
Winsford

1 recent signals

6 days ago
Wilmslow

1 recent signals

6 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Alderley Edge, England

Latest outage, problems and issue reports in Alderley Edge and nearby locations:

  • thomasjowendy
    Jo Thomas (@thomasjowendy) reported from Cheadle Hulme, England

    @bt_uk disappointed you've disconnected my 98 year old relative and left her without a phone service until Monday. Because of confusion her bill was paid on Friday. £17! But you'd already disconnected her.Spent too long with logistics to be told it will be Monday. Disgraceful.

  • leehow2
    Lee Howarth (@leehow2) reported from Urmston, England

    @btsport @BTSportBoxing your service has been absolutely awful this morning. I've been passed round to 6 different departments. I bought a monthly pass my account won't work and no one can help me get it activated. I'm now ringing another number to speak to person 7 to get my

  • beaver_ronnie
    Ronnie Beaver (@beaver_ronnie) reported from Cheadle Hulme, England

    @btsport do you actually pay Peter Walton or does he do it just for the laughs poor as a ref and a joke as an analyst no wonder so many fans are muting your channel and using alternatives

  • DWA2005
    Dave Ashurst (@DWA2005) reported from Knutsford, England

    @btsport bored with this now Dortmund v Schalke, only started watching 10 mins in as well. Maybe time to cancel all subscriptions for 3-6 months until fans are back. #footballwithoutfansisnothing

  • keogh01
    mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • AmosMurphyMedia
    Amos Murphy (@AmosMurphyMedia) reported from Cheadle Hulme, England

    @halbvierUK @btsport As if a 2 month football absence was bad enough, it returns without fans and the only noise we're greeted to is that of McManaman as the co-com! 🤮

  • jl_massey
    Johnathan Massey (@jl_massey) reported from Wilmslow, England

    @bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

  • WesleyDamianWo2
    Wesley Damian Woolfall (@WesleyDamianWo2) reported from Agden, England

    @EE @bt_uk Still possible Problems around with my mobile unsure if over people are have there problem likely like i am

  • simon_hand
    Simon Hand (@simon_hand) reported from Sale, England

    @brownhill76 @btsport He wasn’t doing to bad before the goal as it seemed he was just enjoying a very open game, but that changed after Walton claimed the goal should have been ruled out

  • PIXELHUNTER__
    PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • Manchester_Man
    Matthew (@Manchester_Man) reported from Urmston, England

    @bt_uk Is there a known issue with broadband in Urmston, Manchester area. Service keeps going down and has done for the past three days.

  • RunningMissM11
    💖M💖 (@RunningMissM11) reported from Urmston, England

    Please can you sort out the issues with the WiFi and YouView box @bt_uk I’ve. It been able tousle my TV since Tuesday. I’ve rebooted the box 4 times and keep getting error code YVM302. The WiFi isn’t great either. #BTTV #IDontNeedThis

  • seanhickey1
    Sean Hickey (instagram seanhickeya) (@seanhickey1) reported from Marple, England

    Has @btsport got a MUTE button for Ian Darke? Boring one agenda crap, every #mufc game. #ACMMUN

  • D8rok
    David Brocklehurst (@D8rok) reported from Whaley Bridge, England

    Spent over an hour on the phone to @bt_uk for my problem not to get resolved and they hung up the phone. Awful customer service.

  • Eaveysmom
    EaveysMom (@Eaveysmom) reported from Urmston, England

    @bt_uk Mark, your chat advisor was lovley! I'm thinking we will stay with BT. I just need to sort out a second box and review our current package as there are some bits we just don't need. I was really impressed by the customer service shown to me today!

  • AmuletL
    Amulet Windows Mcr Ltd (@AmuletL) reported from Urmston, England

    @bt_uk morning my internet went down at 9:15 today and it is still not@avaliable

  • RunningMissM11
    💖M💖 (@RunningMissM11) reported from Urmston, England

    @bt_uk Please can you sort out the issues with the WiFi and YouView box. I’ve not been able to use my TV since Tuesday. I’ve rebooted the box 4 times and keep getting error code YVM302. The WiFi isn’t great either.

  • iainmc123
    Iain McDonald (@iainmc123) reported from New Mills, England

    Didn't turn up. The worse experience of my life. Wasted 40 hours holiday, that's time I would have spend with my children. @OpenreachHelp won't prioritise another appointment. Between @bt_uk and then the system, the process and the service is a disgrace. Never been this angry.

  • andyleg66
    Andy Leggott (@andyleg66) reported from Lymm, England

    @stehoare @btsport @rioferdy5 Plenty of stupid laws fella .... only problem I have is they only tend to be stupid if they don't work for you .... stay safe & enjoy having something to watch 🤔🤔

  • PIXELHUNTER__
    PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gridcustomersuk
    National Grid UK Customers (@gridcustomersuk) reported

    @bt__uk__r @bt_uk Thank you. We are working with the customer now to investigate the Sunday power cuts.

  • alunvaughan
    alunvaughan (@alunvaughan) reported

    @bt_uk What's happening with your site please? First webmail, now whole site down which is no good when other sites send 2FA emails you can't get to :/

  • Smicer999
    Darren Smith (@Smicer999) reported

    @bt_uk I must have had 10 complaints raised and closed according to your SMS messages. I want an email address where I can document in detail the atrocious customer service I’ve experienced. Are you saying you provide no electronic communication mailbox at all for complaint procedures?

  • JonD_Chadwick
    Jon Chadwick (@JonD_Chadwick) reported

    @bt_uk Thanks, but there has to be someone in BT who can fix an email problem? It might not be you, but there has to be someone?

  • me_not_animal
    🐧 Me Might be Animal! 🐧 (@me_not_animal) reported

    @bt_uk I’ve spoken to your ‘technical team’ on three occasions today, each time ‘our systems are down’ they are meant to be calling me back tomorrow! Still no closer to fixing his phone though

  • wearesiam
    "Lady" Harwell because my butcher said I talk posh (@wearesiam) reported

    @bt_uk not a word from you re no email service Appalling service!!!

  • eastwap
    Amanda Eastwood (@eastwap) reported

    @bt_uk Please read complaints: C10001233999-1 and C10002182447. Aswell, the apparent complaints officer, had not investigated the complaint. Just wanted it closed. Then to top of off, when I ask to cancel the service - I get an email to say they are sorry for my loss! Nobody died !!!!

  • FayeLcarter
    Faye Carter (@FayeLcarter) reported

    @bt_uk @bt_uk you've now sent me a text to say complaint closed with no way of even finding how to reply to the initial complaint YOU raised. I now have a WiFi extender, upgraded fibre broadband with instructions for a Smart Hub 3. Do I have a smart hub 3? Nope.

  • AlanReeve2
    Alan Reeve (@AlanReeve2) reported

    @bt_uk I've called but it said it could be 45 min wait, I can afford the cost of waiting that long, surely you can help here please

  • The_Change_666
    💫Adam👀 (@The_Change_666) reported

    @bt_uk any issues in Swansea for broadband? My internet has gone down