BT (British Telecom) Outage Report in Alderley Edge, Cheshire East, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Alderley Edge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Alderley Edge, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Salford, Manchester, Sale, Stockport, Northwich, Sandbach, Winsford, Congleton, Cheadle, Wilmslow and Knutsford.
| City | Problem Type | Report Time |
|---|---|---|
 Salford |
Wi-fi | |
| Manchester |
||
| Manchester |
Internet | |
| Sale |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Alderley Edge, England
Latest outage, problems and issue reports in Alderley Edge and nearby locations:
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Iain McDonald
(@iainmc123) reported
from
Strines, England
@bt_uk That's the 3rd missed appointment. @bt_uk and @OpenreachHelp are the worst companies I have ever dealt with. The system is shocking and it's a complete joke that there is nothing I can do as they are the only company who can do it. Shouldn't be allowed.
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Iain McDonald
(@iainmc123) reported
from
Strines, England
@Ofcom Hi @Ofcom, how many times can I complaint. They have missed a 3rd appointment. They just re book them and not turn up. There is nothing I can do as its only @OpenreachHelp who can do it. @bt_uk are useless and the £25 compo doesn't come near the expense of using 35 hours holiday
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Dr Chris Ferguson
(@drchrisferguson) reported
from
Manchester, England
Great customer service @bt_uk from Haydn in Warrington. Made dealing with my parents internet problem a breeze
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💖M💖
(@RunningMissM11) reported
from
Urmston, England
@bt_uk Please can you sort out the issues with the WiFi and YouView box. I’ve not been able to use my TV since Tuesday. I’ve rebooted the box 4 times and keep getting error code YVM302. The WiFi isn’t great either.
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Reece Jordan Doonan, RN
(@Lerounxi) reported
from
Salford, England
@SkyHelpTeam internet issues remain now for 12 days. I was told 3-5 days. I can’t use UHD package to its full use nothing will download. Partner working from home struggling to do his job. Poor service from you sky passing me onto @bt_uk openreach, having updates (1/2)
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MikeB
(@mekonmcfc) reported
from
Urmston, England
Is everyone’s @bt_uk WiFi as bad as mine, so slow@
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
Didn't turn up. The worse experience of my life. Wasted 40 hours holiday, that's time I would have spend with my children. @OpenreachHelp won't prioritise another appointment. Between @bt_uk and then the system, the process and the service is a disgrace. Never been this angry.
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💖M💖
(@RunningMissM11) reported
from
Urmston, England
Please can you sort out the issues with the WiFi and YouView box @bt_uk I’ve. It been able tousle my TV since Tuesday. I’ve rebooted the box 4 times and keep getting error code YVM302. The WiFi isn’t great either. #BTTV #IDontNeedThis
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk I've already booked off 3 days work for this. 4 including issues before the 25th. And it will be a 5th day on 10th. I work from home so it's causing me so many issues. Data on my phone almost up, both draughts data already gone. No TV, no ufc, having parents do school runs.
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John Postlethwaite 🇬🇧
(@MrPostlethwaite) reported
from
Salford, England
@bt_uk That amount of **** adverts I've come across with him on it.
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Dave Ashurst
(@DWA2005) reported
from
Knutsford, England
@btsport bored with this now Dortmund v Schalke, only started watching 10 mins in as well. Maybe time to cancel all subscriptions for 3-6 months until fans are back. #footballwithoutfansisnothing
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Friends of the Carrs
(@FotCarrs) reported
from
Wilmslow, England
@mikeberriman87 @prodnose @btsportfootball @SkySportsPL @btsport @TheAthleticUK Same here - after hanging on the phone for 45 mins was told the cancellation charge is over £200 for me @btsport ... they have given me 1 month free though - whoohoo! Sky sport I managed to cancel on line with no problem at all.
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
Havinv the worse experience with @bt_uk. Waiting on open reach to attend. They didn't attend last Friday. I am 99% sure they are not going to attend before 6pm and no one will help over the phone or call openreach for me. 4 days holiday used sat in waiting for nothing. Shocking
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MikeB
(@mekonmcfc) reported
from
Urmston, England
@bt_uk why is broadband so slow, I am actually turning it off and using 4G !! What am I paying for
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Ciaron Doherty
(@ciarond27) reported
from
Manchester, England
Will you send me out some WiFi boosters, been awful connection for the last year in my house @bt_uk
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk @OpenreachHelp So final update. @OpenreachHelp came and I have broadband. But he didn't need a roof team, basically the person who came on the 25th just didn't do it for no reason. So all this stress and wasted holidays was for... Nothing. And my @bt_uk doesn't work as the hub is in the kitchen
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Richard Bond
(@Ric_Bond) reported
from
Manchester, England
Clearly the continuing high winds up here is adding to the risk, and if the cable snaps I imagine it creates a very real safety issue for pedestrians - plus of course my service is being disrupted all the while @bt_uk
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Amos Murphy
(@AmosMurphyMedia) reported
from
Cheadle Hulme, England
@halbvierUK @btsport As if a 2 month football absence was bad enough, it returns without fans and the only noise we're greeted to is that of McManaman as the co-com! 🤮
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk By mini connectors. They don't work. The WiFi in the house isn't too bad, I could watch ufc on my phone but through the bt box it doesn't work.
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Graham Henderson-King
(@gkse16) reported
from
Salford, England
@wearysole4 @virginmedia @bt_uk I thought it was just us but totally agree the network speed is shite round here.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ernie Thornton
(@darealern) reported
@bt_uk Yes but the app was I assume created to help customers in an easier fashion
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Tai
(@t4tai) reported
@btbusinesscare @vmbusiness @vmbusinesshelp I am desperate. Can you help a small business out in this struggling time, pls? I have been unable to run and provide for my family because BT can't get right to provide me broadband.
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James
(@BratislavaBrit) reported
@btsport @bt I am leaving as a customer. You want your modem sent back. You fail to send me a return bag in 2 months despite 3 requests. Now you charge me for not returning?
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AJツ
(@pigatatatty) reported
@bt_uk Or how about renewing a couple of 80 yr olds onto a new 24 month contract when you came out to fix the **** you’d put in
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Jan Campbell
(@janhcampbell) reported
@bt_uk Thank you, but sadly unsatisfactory as BT still can’t tell me what’s going on. I have very little faith in these processes and in the likelihood that BT are at all interested in fixing their network problem. Utterly deplorable that I have no answers after 6 weeks of issues.
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Sons of Speed 🏴
(@redballoons97) reported
@bt_uk Perhaps read the post again? It says I placed order but the account is in their name. A degree of common sense could be applied? That isn't even the main issue and that is that your call centre have been advised three times that the external work has been completed
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Child Victim of the CofE
(@ChildCofe) reported
@btbusinesscare Hi Chris, thought I had cracked it and got through on the envelope page, then suddenly it all went blank. Any ideas? Are you getting my message or has your internet gone down?
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Julie Hunter 💙
(@juleslh87) reported
@bt_uk Absolutely appalling service from yourselves today,we will be with you between 1-6.Son phones,yes we will be with you;son phones again 17/1.You charge a ridiculous amount and your a communications company ffs.We shouldn’t have to phone you,you should phone us.
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Scott Wilson
(@scottww29) reported
@bt_uk hopefully get my line connected tomorrow from openreach after months of waiting and complaining but still wont have a broadband due to an internal fault from BT so no working service until new year. Thanks again BT.
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Rosanne BN
(@rosanneb_n) reported
@bt_uk Theres no excuse for cancelling appointments 3 times and lying about informing customer. We hear nothing and the problem remains. I will send you a dm - I’m massively unimpressed with the way this has been handled…