BT (British Telecom)

BT (British Telecom) Outage Report in Alderley Edge, Cheshire East, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alderley Edge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alderley Edge, Cheshire East, England 12/08/2025 16:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alderley Edge, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Salford, Northwich, Wilmslow, Lymm and Stockport.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Alderley Edge, England

Latest outage, problems and issue reports in Alderley Edge and nearby locations:

  • tasted_flight James Goggin (@tasted_flight) reported from Northwich, England

    @bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    @btsport having that biased, hair lipped halfwit on does you no credit at all. Even Walton corrected himself ... yet plug can't help acting the fan #embarrassing #mcfc #mancity

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡

  • ChallisDave Dave Challis (@ChallisDave) reported from Cheadle Hulme, England

    @btsport trying to log on to my account to buy monthly pass, but get error message telling me the account is not active, which I knew already as trying to pay! Can’t even log in with new password please help as you have no one on chat

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT

  • louise_rogerson Louise Rogerson (@louise_rogerson) reported from Manchester, England

    Very disappointed with @bt_uk Sold us a voice cloud option that has been nothing but trouble. 6 weeks to set up, no response on customer support, does not do what they said it would!

  • Stirling061 Ian Stirling (@Stirling061) reported from Salford, England

    @skysports and @btsport must end their collusion with Premier League clubs to rip off fans by charging £15 to view games during a pandemic. This is a very poor way to treat fans and their subscribers who already pay them large amounts. Play fair with fans.

  • raymufc83 Mani (@raymufc83) reported from Manchester, England

    Bloody hell, my satellite has lost signal due to the **** weather.. @btsport but every other channel is working? 🤬

  • leehow2 Lee Howarth (@leehow2) reported from Urmston, England

    @btsport @BTSportBoxing your service has been absolutely awful this morning. I've been passed round to 6 different departments. I bought a monthly pass my account won't work and no one can help me get it activated. I'm now ringing another number to speak to person 7 to get my

  • F1Hughsey87 Iain Hughes (@F1Hughsey87) reported from Macclesfield, England

    @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

  • goodall007 simufc7 (@goodall007) reported from Manchester, England

    There is no way in hell i will be paying an extra £15 to watch one game. @SkySports and @btsport can get to **** along with the @premierleague

  • AskTheShire The Shire (@AskTheShire) reported from Salford, England

    @bt_uk Ping goes does to 50k ms and then it drops off totally with no internet traffic as explained to your agent who told me it's WiFi. Its not I've got ping and traceroute data. There is an issue and to reiterate intermittently.

  • emstoth EMMA STOTHARD (@emstoth) reported from Salford, England

    @bt_uk Thanks - I’ve been sent two though. I need a particular one to work as another is packed away. It’s just constantly showing a red no signal light.

  • dazchad Daz Chadders (@dazchad) reported from Urmston, England

    Pretty sure @bt_uk used to give you sports access via the app as a broadband customer? Mine just says no active subscription??

  • leehow2 Lee Howarth (@leehow2) reported from Urmston, England

    Your systems work correctly? Once is bad luck but twice is just plain rubbish. There's no online chat available either to sort the issue out. I guess she'll have to spend 2 hours on the phone to you tomorrow trying to get a refund. It's just rubbish! @btsport @BTSportBoxing

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI

  • KirstyTonge Kirsty (@KirstyTonge) reported from Manchester, England

    @EE @btsport Think EE aren't what they used to be, I've sent 2 messages in the last 12hrs and not had a reply from them yet. Think their contracts are so overpriced now compared to other networks, such a shame as I have always thought they were the best network to be with. #dissapointed

  • leehow2 Lee Howarth (@leehow2) reported from Urmston, England

    @BTCare your app is garbage! I've already tried once today to buy a monthly pass without success and it took me two hours on the phone to get a refund. My Mrs has just tried to buy it and the same thing has happened to her - doesn't recognise BT ID or Password. Why can't you make

  • TherapyUpNorth Jay_Therapy Up North (@TherapyUpNorth) reported from Manchester, England

    @btsport atrocious customer service today when i phoned to speak about an unacceptable 20% price hike mid contract.

  • emstoth EMMA STOTHARD (@emstoth) reported from Salford, England

    @bt_uk I was told when I organised it I would have signal here...I’m only a few miles out of Manchester City centre. Should both mini hubs work regardless, it isn’t just one of the other?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Xx_shazzy_xX shaz (@Xx_shazzy_xX) reported

    @bt_uk my WiFi has totally gone off??? Why?? Is there an issue in stafordshire

  • adamrhyslane Adam (@adamrhyslane) reported

    @doesConverse @bt_uk @OpenreachHelp He's not having his break, he's working. Can clearly see him working on the equipment on his van. Have you nothing better to do than try and get an honest working guy in trouble with his company?

  • Foonerisms Obnoxiously gay (@Foonerisms) reported

    Anyone else with @bt_uk just had their internet die? Can't get online and their website has gone down :o Down detector is also spiking

  • Lucy_Parr Lucy Parr (@Lucy_Parr) reported

    @bt_uk Shame there’s no sympathy for your customers. We’ve had no wifi in our house for 3 weeks and zero customer service. I’ve been on hold to for longer than the period of bloody mourning.

  • Siobhan3Leigh Siobhan3Leigh🌹 (@Siobhan3Leigh) reported

    Changing from @bt_uk they’ve left me without internet for days, meaning I’ve been unable to work. I phoned them to open a complaint, they promised to call me back, never bothered, then emailed me saying they’ve closed my complaint?? ******* joke honestly! 🤬

  • _grantbulloch_ Grant Bulloch (@_grantbulloch_) reported

    @bt_uk Well I’m already a customer, so kinda pointless, and as a shareholder it really doesn’t look good to say you’re from BT but then have ID which says something else. Suggest you have a word 👍

  • WikiNorn GreenReaper (@WikiNorn) reported

    @Foonerisms @bt_uk I got this from the troubleshooter: We'll need to send an engineer to fix the issue which is outside your home. We'll get things sorted. You don't need to do anything. Estimated fix time: 28 September 2022 at 6pm". But also...

  • whynotyeaha Adam Williams (@whynotyeaha) reported

    @btsport Can't get it on windows, sucks ***

  • WikiNorn GreenReaper (@WikiNorn) reported

    @Foonerisms @bt_uk "We’re currently making network improvements and this may cause temporary disruption to services. If you experience this, please wait 15 minutes and then restart your hub."

  • queenkatie17 Katie Edwards (@queenkatie17) reported

    @btsport please for god sake, show the WSH v ATL game instead of your presenters and the 3M fan in the box chatting - this is terrible coverage 👎🏻 #nats #btsport