BT (British Telecom)

BT (British Telecom) Outage Report in Alderley Edge, Cheshire East, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alderley Edge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alderley Edge, Cheshire East, England 01/28/2026 11:20

January 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alderley Edge, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Sale, Winsford, Northwich, Stockport, Knutsford, Salford, Sandbach and Glossop.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alderley Edge, England

Latest outage, problems and issue reports in Alderley Edge and nearby locations:

  • parkerface1960 Martin 🐝 🏆🏆🏆🏆 (@parkerface1960) reported from Winsford, England

    Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.

  • emstoth EMMA STOTHARD (@emstoth) reported from Salford, England

    @bt_uk I was told when I organised it I would have signal here...I’m only a few miles out of Manchester City centre. Should both mini hubs work regardless, it isn’t just one of the other?

  • AskTheShire The Shire (@AskTheShire) reported from Salford, England

    @bt_uk Everyone is complaining how rubbish the service is, agreed its terrible.

  • knott46 Harvey Knott (@knott46) reported from Strines, England

    Moto3 racing never disappoints #btsport ✊🏼👍

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI

  • kjshenton Kris & Janet Shenton (@kjshenton) reported from Salford, England

    @bt_uk Dreadful service since having fibre broadband fitted and even worse customer service 👎🏼👎🏼👎🏼

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • AskTheShire The Shire (@AskTheShire) reported from Salford, England

    @bt_uk eventually get through and you guys tell me I'm wrong about my Internet intermittent issues your agents are rude and then hung up on me. 50 mins on the phone to be hung up on.

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk Service is still running just the cables and poles damaged

  • Stirling061 Ian Stirling (@Stirling061) reported from Salford, England

    @skysports and @btsport must end their collusion with Premier League clubs to rip off fans by charging £15 to view games during a pandemic. This is a very poor way to treat fans and their subscribers who already pay them large amounts. Play fair with fans.

  • emstoth EMMA STOTHARD (@emstoth) reported from Salford, England

    @bt_uk Thanks - I’ve been sent two though. I need a particular one to work as another is packed away. It’s just constantly showing a red no signal light.

  • AskTheShire The Shire (@AskTheShire) reported from Salford, England

    @bt_uk Ping goes does to 50k ms and then it drops off totally with no internet traffic as explained to your agent who told me it's WiFi. Its not I've got ping and traceroute data. There is an issue and to reiterate intermittently.

  • KirstyTonge Kirsty (@KirstyTonge) reported from Manchester, England

    @EE @btsport Think EE aren't what they used to be, I've sent 2 messages in the last 12hrs and not had a reply from them yet. Think their contracts are so overpriced now compared to other networks, such a shame as I have always thought they were the best network to be with. #dissapointed

  • drbexl Dr Bex Lewis #KeepYourDistance (@drbexl) reported from Stockport, England

    @bt_uk Aside from the dropouts earlier this week (which am putting down to weather) has behaved itself since Thursday - much smoother than old router, thank you.

  • dazchad Daz Chadders (@dazchad) reported from Urmston, England

    Pretty sure @bt_uk used to give you sports access via the app as a broadband customer? Mine just says no active subscription??

  • goodall007 simufc7 (@goodall007) reported from Manchester, England

    There is no way in hell i will be paying an extra £15 to watch one game. @SkySports and @btsport can get to **** along with the @premierleague

  • LiamMelvin92 Liam Melvin (@LiamMelvin92) reported from Manchester, England

    Steve Mcmanaman is just cancer to my ears, how @btsport have not got rid of him yet I’ll never know!

  • tasted_flight James Goggin (@tasted_flight) reported from Northwich, England

    @bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nailheadparty 📻 GRAVEYARD MAN (@nailheadparty) reported

    @btsport can you turn down the ear-splitting techno over Europa League Goals Reloaded and similar? someone has to subtitle these programmes, and the commentator is barely audible

  • NewsatTwm Twm Owen (@NewsatTwm) reported

    What a drive. 99 yards, 11 plays, 4mins from the Florida Gators against Alabama. The only way they could have done that better was if they hadn't left a 30s gap between the touchdown and Won't Back Down #BAMAvsFLA #CFB #btsport

  • makesometime_ Zoe P (@makesometime_) reported

    @bt_uk hi there, Internet down in HP17 for the whole day so far and the website says 'Sorry we can't provide a fix date at the moment.' which is a bit alarming! Can you provide any further info please?

  • PDissadent #ShutElbitDown 🗝️🇵🇸⚖️ 🏳️‍⚧️Ⓥ (@PDissadent) reported

    @bt_uk Own the problems that are your remit and get them resolved now.

  • Mb27p_EU Matty (@Mb27p_EU) reported

    @bt_uk I’ve never got better than 470, even with ethernet

  • thecrayolakid89 findis89 (@thecrayolakid89) reported

    Phoned up to cancel my @btsport subscription due to them losing Scottish football and the Bundesliga,and the agent on the other end was surprised that I don’t want to keep it so I could watch the EPL. Not everyone wants to watch the most over rated league in the world.

  • parkerr970 Parker (@parkerr970) reported

    @bt_uk is your internet down in the Cannock area? I don’t have a landline to check the outage, however im having no internet connection from my phone or hub 2

  • ReedHoniton Colin Reed - Moron Intolerant 💙 #NHSblueheart (@ReedHoniton) reported

    @bt_uk Sure, no problem

  • jly72 jly (@jly72) reported

    @bt_uk I DM'd. Response was to be dismissed and told as the system hadn't logged any previous calls about bad service they could not have been made. They were. Other points raised were dismissed or ignored. She has to continue to pay £58 a month for a poor service she doesn't want.

  • Fit2FightPTyoga Fit2Fight PT & Yoga (@Fit2FightPTyoga) reported

    Well speaking to @bt_uk online help is fun… either they are not reading my complaint or distracted dealing with so many others! With about a 5 min responds between every sentence, and clearly not reading what I’ve said I’d say the later.