BT (British Telecom) Outage Report in Alderley Edge, Cheshire East, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Alderley Edge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Alderley Edge, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Salford, Sale, Stockport, Northwich, Sandbach, Winsford, Congleton, Cheadle, Wilmslow and Knutsford.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Alderley Edge, England
Latest outage, problems and issue reports in Alderley Edge and nearby locations:
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk I've already booked off 3 days work for this. 4 including issues before the 25th. And it will be a 5th day on 10th. I work from home so it's causing me so many issues. Data on my phone almost up, both draughts data already gone. No TV, no ufc, having parents do school runs.
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Steve Roscoe
(@stechak1) reported
from
Manchester, England
Oh here we go... BT Real are poor they are finished etc nothing to so with how good City were, you sound gutted. If this was Liverpool you’ll be going mental.#btsport #RMMCI
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MikeB
(@mekonmcfc) reported
from
Urmston, England
Is everyone’s @bt_uk WiFi as bad as mine, so slow@
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Iain McDonald
(@iainmc123) reported
from
Strines, England
@Ofcom Hi @Ofcom, how many times can I complaint. They have missed a 3rd appointment. They just re book them and not turn up. There is nothing I can do as its only @OpenreachHelp who can do it. @bt_uk are useless and the £25 compo doesn't come near the expense of using 35 hours holiday
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
Didn't turn up. The worse experience of my life. Wasted 40 hours holiday, that's time I would have spend with my children. @OpenreachHelp won't prioritise another appointment. Between @bt_uk and then the system, the process and the service is a disgrace. Never been this angry.
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Dave Ashurst
(@DWA2005) reported
from
Knutsford, England
@btsport bored with this now Dortmund v Schalke, only started watching 10 mins in as well. Maybe time to cancel all subscriptions for 3-6 months until fans are back. #footballwithoutfansisnothing
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Reece Jordan Doonan, RN
(@Lerounxi) reported
from
Salford, England
@SkyHelpTeam internet issues remain now for 12 days. I was told 3-5 days. I can’t use UHD package to its full use nothing will download. Partner working from home struggling to do his job. Poor service from you sky passing me onto @bt_uk openreach, having updates (1/2)
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Dr Chris Ferguson
(@drchrisferguson) reported
from
Manchester, England
Great customer service @bt_uk from Haydn in Warrington. Made dealing with my parents internet problem a breeze
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Iain McDonald
(@iainmc123) reported
from
Strines, England
@bt_uk That's the 3rd missed appointment. @bt_uk and @OpenreachHelp are the worst companies I have ever dealt with. The system is shocking and it's a complete joke that there is nothing I can do as they are the only company who can do it. Shouldn't be allowed.
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk By mini connectors. They don't work. The WiFi in the house isn't too bad, I could watch ufc on my phone but through the bt box it doesn't work.
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
@bt_uk @OpenreachHelp So final update. @OpenreachHelp came and I have broadband. But he didn't need a roof team, basically the person who came on the 25th just didn't do it for no reason. So all this stress and wasted holidays was for... Nothing. And my @bt_uk doesn't work as the hub is in the kitchen
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💖M💖
(@RunningMissM11) reported
from
Urmston, England
Please can you sort out the issues with the WiFi and YouView box @bt_uk I’ve. It been able tousle my TV since Tuesday. I’ve rebooted the box 4 times and keep getting error code YVM302. The WiFi isn’t great either. #BTTV #IDontNeedThis
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Amos Murphy
(@AmosMurphyMedia) reported
from
Cheadle Hulme, England
@halbvierUK @btsport As if a 2 month football absence was bad enough, it returns without fans and the only noise we're greeted to is that of McManaman as the co-com! 🤮
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💖M💖
(@RunningMissM11) reported
from
Urmston, England
@bt_uk Please can you sort out the issues with the WiFi and YouView box. I’ve not been able to use my TV since Tuesday. I’ve rebooted the box 4 times and keep getting error code YVM302. The WiFi isn’t great either.
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Graham Henderson-King
(@gkse16) reported
from
Salford, England
@wearysole4 @virginmedia @bt_uk I thought it was just us but totally agree the network speed is shite round here.
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Ciaron Doherty
(@ciarond27) reported
from
Manchester, England
Will you send me out some WiFi boosters, been awful connection for the last year in my house @bt_uk
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Paul Jones
(@paulrezult) reported
from
Middlewich, England
Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap
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Friends of the Carrs
(@FotCarrs) reported
from
Wilmslow, England
@mikeberriman87 @prodnose @btsportfootball @SkySportsPL @btsport @TheAthleticUK Same here - after hanging on the phone for 45 mins was told the cancellation charge is over £200 for me @btsport ... they have given me 1 month free though - whoohoo! Sky sport I managed to cancel on line with no problem at all.
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MikeB
(@mekonmcfc) reported
from
Urmston, England
@bt_uk why is broadband so slow, I am actually turning it off and using 4G !! What am I paying for
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Iain McDonald
(@iainmc123) reported
from
New Mills, England
Havinv the worse experience with @bt_uk. Waiting on open reach to attend. They didn't attend last Friday. I am 99% sure they are not going to attend before 6pm and no one will help over the phone or call openreach for me. 4 days holiday used sat in waiting for nothing. Shocking
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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lewis wall
(@lewis_wall) reported
@bt_uk £90 a month we pay and we can’t even get through to you on the phone or live chat with your terrible wifi box flashing orange for the last 2 hours
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stella
(@starlight7674) reported
@bt_uk @samneeclogg And it funny how bt go on strike and my speed slows down im xancelling my direct debit until this stops im on halo 3 and should not be below 57mbps but im only getting 17mbps yet again it getting a joke
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IF I MAY
(@IFIMAY4Now) reported
@bt_uk have been trying for several days to get thru to yr call centre with no success. Nor can online chat help. Even your complaints dept aren’t taking calls! I want to cancel our Account with immediate effect. How is it acceptable that a telecommunications Co won’t take calls?
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Michael Phillips
(@michael231195) reported
@bt_uk how long is the internet going to be down for in the SP5 area? It’s been over 24 hours so far and no contact or updates.
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stella
(@starlight7674) reported
@bt_uk Can I ask why im having speed issues yet again
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Nicola
(@NicolaP15) reported
Trying to cancel BT Sport and broadband but conveniently all their call handlers are busy and I can’t be connected. Been trying all day. Shambles @bt_uk
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Fi Tomkin
(@Fi_Tomkin) reported
@bt_uk HELP. I have two cut off elderly parents who live alone. We are very worried and it feels like no-one at BT is able to help at all. Order placed in July 'accidentally' disconnected in August and now have neither phone or data. This is no way to treat people! Terrible
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Nina Patel
(@NinaPtel) reported
@bt_uk We don’t have a landline number and the broadband is still down! We haven’t had any update
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Debra
(@cruse_debra) reported
@bt_uk hi can I cancel a bt phone and broadband over DM. Tried calling the number but can't wait in the queue for so long?
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Scott Morgan ⚔️💚💗
(@MrScottMorgan) reported
@bt_uk Why are you so terrible? Like seriously? I’ve been waiting AN HOUR to talk to someone about my 75 year old parents overpriced broadband with you! I can’t wait on hold any longer. What is going on!?