BT (British Telecom) Outage Report in Alderley Edge, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Alderley Edge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Alderley Edge, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stockport, Sandbach, Sale, Glossop, Salford, Northwich, Wilmslow and Lymm.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Stockport |
Internet | |
| Sandbach |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Alderley Edge, England
Latest outage, problems and issue reports in Alderley Edge and nearby locations:
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Jonathan Kahn
(@jkisthe1) reported
from
Salford, England
Nearly 2 weeks since I subscribed to @btsport through @EE and still I can't access it. The gentlemen who has been dealing with it has been fantastic, but it this what you call service? Reckon I'd have heard from you yesterday if my bill hadn't been paid today
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Mitch
(@Mitchx0161) reported
from
Manchester, England
@bt_uk The text service just offers to book an enginer really all the other steps I've done randomly goes off at 1 in the morning surely ain't a fault on the line
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Manc United
(@StephenConlon7) reported
from
Manchester, England
@MadRedNeil @Akabash01 @btsport Neil. WTF is he missing. They have constantly abuse FIFA fair play but as you can see he’s not arsed as his fight is against United. No matter what.
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.
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Jonathan Kahn
(@jkisthe1) reported
from
Salford, England
Can anyone not open @btsport on an android TV or is it just me? It tells me that my Internet is the problem, yet everything else works perfectly, suggesting that, actually it isn't
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Jonathan Moran
(@JMORAN_10) reported
from
Sale, England
@bt_uk every time I watch a football match via my box the sound stutters every 10 seconds (both sky and by sport) . The picture is fine just the sound…. Can someone help?
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.
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Jonathan Kahn
(@jkisthe1) reported
from
Salford, England
Random question but do any of my followers have an android TV, with the @btsport app installed? If so have you had any problems opening it?
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G kumar
(@govinddhankhar) reported
from
Manchester, England
@bt_uk my complaint VOL013-623045051740 closed without any resolution and without my consent by your worst customer service . You are violating Omdurman
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.
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Johnathan Massey
(@jl_massey) reported
from
Wilmslow, England
@bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.
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Jonathan Kahn
(@jkisthe1) reported
from
Salford, England
Hi @btsport You are absolutely useless How does it take you a week to deal with an issue that's supposed to take 24 hours to resolve, with zero contact in that time
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Anthony Crook
(@YawnoftheDad) reported
from
Urmston, England
@btsport @btsportfootball are you ever going to fix your app on #PS5?
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Simon Evans
(@WelshSimonEvans) reported
from
New Mills, England
What the actual **** is going on with the coverage @btsport - you charge me a fortune and then this shite keeps dropping out? #PORLIV
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Ehsan Ashraf 🇵🇸
(@ehsanashraf) reported
from
Urmston, England
Just an update for you @MarcAllera , I've had a phone call from the @bt_uk social media team because they thought I was talking about a BT mobile issue even though all my tweets show its an issue with @EE - come on team, this is simple stuff....
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Mitch
(@Mitchx0161) reported
from
Manchester, England
@BenP_97 @TheFreddyCairns @bt_uk That's odd hoping mine isnt the same I check my discord and some people who are normally online ain't on dunno it that's a sign they are having trouble too in the area
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Broadband has been either intermittent or down since February📍Had a long list of engineer visits & today’s couldn’t fix the broadband, not only that our line is also down now. No call back from your operators as promised so as you can imagine, we’re very annoyed😠 #fail
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed
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Mitch
(@Mitchx0161) reported
from
Manchester, England
@BenP_97 @TheFreddyCairns @bt_uk Mine was working fine then just went off said no service when logging into the hub, reset it twice checked cables and just staying orange mate saying no service
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Rose
(@RaveofRavendale) reported
@SimoRoth @bt_uk I didn't include it here, but they also slapped an extra £150 on the first bill saying it was for "installation costs". When I questioned it they said "there were issues with installing the line so we had to charge you more" and I said "no there wasn't?" and they said "oh ok sry"
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Alex
(@alex10black) reported
@bt_uk Hey, unfortunately our broadband is still currently not working it has been more than 24 hours since the Internet outage from you guys
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I have many faces. All genuinely me.
(@InsanityOutside) reported
So, @bt_uk, when is BT actually going to do something about the volume of complaints from large numbers of BT Cloud users who simply cannot get past the 'Unexpected error' message, when trying to sync to BT Cloud? It really is an appalling service. Time for the Ombudsman again?
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LouPappa
(@MessiRoll) reported
@bt_uk - What is going on? you hang up on me when reporting a fault and now your phone lines are down? How can I report a fault????
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Josh
(@JoshSimmo91) reported
@BTCare I wonder if you can help me. The last week or so my internet has been so unstable that if someone else boots up netflix while I am online it's causing me to get 100+ ping and everything takes forever to load. Not really on when we're paying near as damn it top dollar.
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Eljsx
(@eljs_x) reported
@bt_uk worst customer service misuse of data protection! The list could go on! None of the staff seem to want to help! Worst internet provider I’ve ever had
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Darren Hayward
(@Hatward) reported
@RaveofRavendale @bt_uk I went through a similar issue with 3. I spent months trying to resolve it with them with no luck. Eventually took it to the Ombudsman and it was sorted in two weeks.
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x 2Pro Master x
(@x2ProMasterx) reported
@bt_uk It's funny seeing that you paid to get this promoted on twitter yet is full of people saying how bad it is what were you expecting
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♥ ⓁⒾⓈⒶⓂ⑦⑦ ♥ aka ❤️Mrs Yuri❤️
(@LisaBarton77) reported
@bt_uk I did said there was maintenance due to an outage. It’s just come back on
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Twurchsteward
(@Twurchsteward) reported
So @bt_uk here’s a short thread about why nobody should ever use your services. In reverse order; starting with today’s candidate for worst customer service in history you’ve just accused my husband of making up a story about my mother dying so as not to pay a late bill 1/n