BT (British Telecom) outages and service status in Alderley Edge, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Alderley Edge, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- Internet (60%)
- Wi-fi (20%)
- E-mail (10%)
- Phone (10%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Alderley Edge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Alderley Edge, England
The most recent BT (British Telecom) outage reports came from the following cities: Wilmslow, Whaley Bridge, Hyde, Glossop, Stockport, Northwich, Winsford, and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Wilmslow
|
Internet | 9 days ago |
|
Whaley Bridge
|
Wi-fi | 14 days ago |
|
Hyde
|
Phone | 15 days ago |
|
Glossop
|
Internet | 16 days ago |
|
Wilmslow
|
Internet | 17 days ago |
|
Stockport
|
17 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Alderley Edge, England
Latest outage, problems and issue reports in Alderley Edge and nearby locations:
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lynne davies (@daviesl5) reported from Tintwistle, England@bt_uk It affects wireless devices but has never been this bad! They recently replaced 100m of cable at the bottom of our road so this did seem to sort it out as had problems for a couple of years but kept getting fobbed off. Also the speed was capped at 24
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Kevin Ball (@kevbmcfc) reported from Stockport, EnglandBrilliant game spoiled by some absolutely terrible commentary on @btsportfootball @btsport. #BayernPSG
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Linda Jones (@linda25j) reported from Urmston, England@mrjakehumphrey @btsport Not a bad place to be! 👋
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Iain McDonald (@iainmc123) reported from New Mills, England@bt_uk @OpenreachHelp So final update. @OpenreachHelp came and I have broadband. But he didn't need a roof team, basically the person who came on the 25th just didn't do it for no reason. So all this stress and wasted holidays was for... Nothing. And my @bt_uk doesn't work as the hub is in the kitchen
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Darren Miller (@Darrenmiller87) reported from Cheadle Hulme, England@bt_uk Hi please can you give me a call? We were speaking today about my house move and you asked me to let you know if I needed any help. I’ve had a text to ask why I haven’t connected by broadband and their is an issue my end if it hasn’t worked.
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💫Carla 💫 (@CJW1986) reported from Northwich, England@bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)
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Johnathan Massey (@jl_massey) reported from Wilmslow, England@bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.
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Simon Evans (@SimonLemons49) reported from New Mills, England******* @btsport we were promised a celebratory programme... we've had 4 blokes natter for 15 mins... #CHAMPIONS
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David Brocklehurst (@D8rok) reported from Whaley Bridge, EnglandSpent over an hour on the phone to @bt_uk for my problem not to get resolved and they hung up the phone. Awful customer service.
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colin (@colin_howard87) reported from Tintwistle, England@bt_uk All sorted by a great service advisor I was billed for some work that hadn’t been carried out
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Dave Challis (@ChallisDave) reported from Cheadle Hulme, England@btsport trying to log on to my account to buy monthly pass, but get error message telling me the account is not active, which I knew already as trying to pay! Can’t even log in with new password please help as you have no one on chat
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DazPenny (@DinglerGmail) reported from Bramhall, England@bt_uk your customer service is about the worst I have ever experienced. Been without broadband since Wednesday. Mis-diagnosed the issue and now its Wednesday before you can send an engineer. Shocking.
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KJD ⚽️1️⃣0️⃣0️⃣ Centurions (@kevdkev77) reported from Lymm, England@btsport @btsportfootball hang your heads in shame for that picture quality last night. I've seen better arab streams. I gave up in the end it was that bad.
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Wesley Damian Woolfall (@WesleyDamianWo2) reported from Agden, England@EE @bt_uk Still possible Problems around with my mobile unsure if over people are have there problem likely like i am
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Dr Bex Lewis #StayHomeSaveLives (@drbexl) reported from Stockport, England@RachelRenshaw3 @bt_uk It is .. wonder if that’s enough - it’s been quite bad this week. Running off my phone 4G at present ...
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Dave Ashurst (@DWA2005) reported from Knutsford, England@btsport bored with this now Dortmund v Schalke, only started watching 10 mins in as well. Maybe time to cancel all subscriptions for 3-6 months until fans are back. #footballwithoutfansisnothing
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Sarah (@threexhorses) reported from Chelford, England@bt_uk what is the phone number for customer services please.
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Matthew (@Manchester_Man) reported from Urmston, England@bt_uk Is there a known issue with broadband in Urmston, Manchester area. Service keeps going down and has done for the past three days.
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Mike (@pubscene) reported from Bollington, England@btsport mcmanaman. Why another season with him. Worst ever pundit
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Nick Broughall (@Nickbr1001) reported from Sale, EnglandIf @bt_uk suggest you switch to @EE to save you money, say no. Painful process from day 1. Direct debit initially set up wrong, 8 phone numbers with random charges on the bill. Awful experience.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Marks (@marksy316) reported@FlynnRyanUK @bt_uk @skytv Awful decision, sky are shockingly bad to which I can finally leave now mid contract due to their incompetence. Sky will end up shafting you in no time
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thisissaffers (@ThisisSaffers) reported@bt_uk I was supposed to receive a call back about my complaint. I was supposed to receive a call back from an operator about my WiFi and I’ve had neither. I’ve spent 3 hours this past week on the phone for no outcome. Could you request I have a call back please?
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Martyn_Budgie (@Budgie0624) reported@TomTugendhat . @bt_uk is the problem
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Justine Clement (@JustClembo) reported@bt_uk They’ve spent hours and hours doing that and even your team say it’s a complete mess and a shambles. It’s a disgrace, being the worst, most stressful aspect of moving house. How can you be proud of that as a business and service?
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Barbara Starkey (@brassbubs) reported@bt_uk when are you going to fix the BT app? For over a month now we have been unable to log on and access our account. Neither can we do it online. It's beyond a disgrace
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Vicky Fraser (@bt_vicky) reported@bt_uk Loyal customer of many years here! Please can you tell me how to get technical email support?! Chatbot offering unhelpful advice and signposting to manuals and no reply on the telephone numbers provided. Ty
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🐧 Me Might be Animal! 🐧 (@me_not_animal) reportedWell the @bt_uk saga continues! Emailed the ELC team on Friday about the issues, someone called first thing this morning and had escalated things with @WeAreOpenreach to have an engineer out this afternoon…. And surprise surprise, OpenReach failed to turn up again (3rd failure)
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Matthew Freeman (@MattAkaSigmond) reported@bt_uk how terrible can you make the broadband renewal process?
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RaeRubyRae (@RaeRubyRaeK) reported@MartinSLewis Shame they don’t kick @bt_uk in the nuts just as hard, they’re vile & have been getting away with crap for far too long!
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Niraj Shukla (@nshukla86) reported@btbusinesscare Hey BT, Not sure how to reach out. I am unable to access my account on BT app. It authenticates well, means no issues with id/ password etc. But some how apps don't work. Have reinstalled the app but still the same error. My web login is working though! Pls help.