BT (British Telecom) outages and service status in Alderley Edge, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Alderley Edge, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Aug 12, 12:17 AM GMT+1.
- Internet (67%)
- E-mail (17%)
- Wi-fi (17%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Alderley Edge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Alderley Edge, England
The most recent BT (British Telecom) outage reports came from the following cities: Stockport, Altrincham, Northwich, Sale, Wilmslow, Whaley Bridge, Hyde, and Glossop.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport
|
Wi-fi | 7 days ago |
|
Altrincham
|
Internet | 14 days ago |
|
Northwich
|
Internet | 18 days ago |
|
Sale
|
25 days ago | |
|
Stockport
|
Internet | 25 days ago |
|
Wilmslow
|
Internet | 29 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Alderley Edge, England
Latest outage, problems and issue reports in Alderley Edge and nearby locations:
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Catherine Johnson (@Catheri93331915) reported from Macclesfield, England@samapur @bt_uk Same here it’s awful wasted an hour and no other way to contact - terrible
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💫Carla 💫 (@CJW1986) reported from Northwich, England@bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....
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Iain McDonald (@iainmc123) reported from New Mills, England@bt_uk By mini connectors. They don't work. The WiFi in the house isn't too bad, I could watch ufc on my phone but through the bt box it doesn't work.
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Nigel Hay (@nigelhay) reported from Winsford, England@bt_uk what does it take to get a complaint dealt with @bt_uk I raised my complaint 1 May not heard anything since. Transferred to BT thinking they would be professional, obviously not! #openreach @BBCWatchdog
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James Goggin (@tasted_flight) reported from Northwich, England@bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers
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Jo Thomas (@thomasjowendy) reported from Cheadle Hulme, England@bt_uk disappointed you've disconnected my 98 year old relative and left her without a phone service until Monday. Because of confusion her bill was paid on Friday. £17! But you'd already disconnected her.Spent too long with logistics to be told it will be Monday. Disgraceful.
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EaveysMom (@Eaveysmom) reported from Urmston, England@bt_uk Mark, your chat advisor was lovley! I'm thinking we will stay with BT. I just need to sort out a second box and review our current package as there are some bits we just don't need. I was really impressed by the customer service shown to me today!
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Julie Evans (@Juevans70A) reported from Sale, EnglandSo annoying when your given a date for broadband installation sat in all morning and no one has been in touch to explain it’s been delayed for 3 weeks and then it will be reviewed still in confirmed date so now have no network as it has cancelled my current network 😡 @bt_uk
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Iain McDonald (@iainmc123) reported from Strines, England@Ofcom Hi @Ofcom, how many times can I complaint. They have missed a 3rd appointment. They just re book them and not turn up. There is nothing I can do as its only @OpenreachHelp who can do it. @bt_uk are useless and the £25 compo doesn't come near the expense of using 35 hours holiday
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Nick Broughall (@Nickbr1001) reported from Sale, EnglandIf @bt_uk suggest you switch to @EE to save you money, say no. Painful process from day 1. Direct debit initially set up wrong, 8 phone numbers with random charges on the bill. Awful experience.
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david (@dopeydrafter) reported from Urmston, England@bt_uk Ok Jordan , the signal is really weak & drops out sometimes.
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Cheadle Town FC (@CheadleTownFC) reported from Macclesfield, EnglandApologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.
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Ronnie Beaver (@beaver_ronnie) reported from Cheadle Hulme, England@btsport do you actually pay Peter Walton or does he do it just for the laughs poor as a ref and a joke as an analyst no wonder so many fans are muting your channel and using alternatives
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Johnathan Massey (@jl_massey) reported from Wilmslow, England@bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.
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Iain McDonald (@iainmc123) reported from New Mills, England@bt_uk @OpenreachHelp So final update. @OpenreachHelp came and I have broadband. But he didn't need a roof team, basically the person who came on the 25th just didn't do it for no reason. So all this stress and wasted holidays was for... Nothing. And my @bt_uk doesn't work as the hub is in the kitchen
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Andy Leggott (@andyleg66) reported from Lymm, EnglandWhy's the Chester born, Crewe bred, faux scouse **** eulogising over ******* Liverpool in a game that has the square root of **** all to do with them @btsport #FACup #mcfc #mancity
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Iain McDonald (@iainmc123) reported from New Mills, England@bt_uk I've already booked off 3 days work for this. 4 including issues before the 25th. And it will be a 5th day on 10th. I work from home so it's causing me so many issues. Data on my phone almost up, both draughts data already gone. No TV, no ufc, having parents do school runs.
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Ellen ❤️🦙🦄 (@ArsenalGirl7) reported from Cheadle Hulme, England@EE still waiting on a call to stop @btsport please can this be resolved ASAP I have been a customer for years this is really frustrating
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Amulet Windows Mcr Ltd (@AmuletL) reported from Urmston, England@bt_uk my down load is 0.90 My upload is 2.34
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💫Carla 💫 (@CJW1986) reported from Northwich, England@bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Taylor (@stevetaylor10) reportedI have to say if I gave my customers the same service that I'm receiving from @bt_uk I really would not have a business left.
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Paul Nichol (@peeblesrunner) reported@bt_uk I need to speak to someone about my mums phone and internet being down. She is an elderly vulnerable customer living alone rurally. Please give me a number I can call as it’s impossible to navigate your IVR.
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Stacey paul (@Sp72298066) reported@DandG_Global because of you I'm now in arrears with @bt_uk who are charging me 53.99 an month for board band and BT tv box we never plugged in....@GMB start looking at what you have 2 large organisation hit me twice in a month.....im fuming
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Jim Sweeney. (@oldnurse55) reported@kerry_mclean @bt_uk It picked the worst time to go down Kerry. All the very best for the Exam Results. 🙏
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Amit (@Amit72191182463) reported@btbusinesscare I have a BT business connection for the last 2years where my contract was ending on 6th August, 2026. I called to terminate the contract but I have been asked to pay until 16th August. Also, you charged a £18 disconnection fee. Why do I need to pay after contract?
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Martyn_Budgie (@Budgie0624) reported@TomTugendhat . @bt_uk is the problem
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Jess Sanderson (@VSKisser) reported@bt_uk you broke the internet end of Feb! Require a permit to work, cancelled the order to fix - with no communication - I’ve called and rebooked and you move the completion date and still sat paying for a service I am not receiving - absolute shambles!!! Sort my internet out!
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Robin Cornelius (@robincornelius) reportedTerrible day for getting work done today @bt_uk internet is down as there is planned maintenance that no one was informed about and no @ThreeUKSupport mobile data at work despite 3-4 bars of signal. This happens too often on your network had to go for a drive to get data
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GerryC🏇🏾 (@Epsom1780) reported@bt_uk please, please when will Openreach fix the cable damage that has affected residents in Grange Estate, Church Crookham! We’ve had no landline or internet for a week now! Residents are phoning their suppliers, but are having no updates! This is getting beyond silly!!!!
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Vince (@vinc3h4ll) reported@keithapearson I’ve got a btclick account that was pre 2000, but I have no way of finding exact age as no web based access any more, @bt_uk can you help