BT (British Telecom)

BT (British Telecom) Outage Report in Alderley Edge, Cheshire East, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alderley Edge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alderley Edge, Cheshire East, England 02/05/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alderley Edge, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Wilmslow, Stockport, Sale, Winsford, Northwich, Knutsford, Salford, Sandbach and Glossop.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Alderley Edge, England

Latest outage, problems and issue reports in Alderley Edge and nearby locations:

  • colin_howard87 colin (@colin_howard87) reported from Tintwistle, England

    @bt_uk All sorted by a great service advisor I was billed for some work that hadn’t been carried out

  • stechak1 Steve Roscoe (@stechak1) reported from Manchester, England

    Oh here we go... BT Real are poor they are finished etc nothing to so with how good City were, you sound gutted. If this was Liverpool you’ll be going mental.#btsport #RMMCI

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    @bt_uk I've already booked off 3 days work for this. 4 including issues before the 25th. And it will be a 5th day on 10th. I work from home so it's causing me so many issues. Data on my phone almost up, both draughts data already gone. No TV, no ufc, having parents do school runs.

  • ged2go Gerard (@ged2go) reported from Manchester, England

    Can anyone suggest a reliable broadband provider other than @bt_uk which can guarantee uninterrupted service for under £50 per month in north Manchester area.

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    Didn't turn up. The worse experience of my life. Wasted 40 hours holiday, that's time I would have spend with my children. @OpenreachHelp won't prioritise another appointment. Between @bt_uk and then the system, the process and the service is a disgrace. Never been this angry.

  • iainmc123 Iain McDonald (@iainmc123) reported from Strines, England

    @bt_uk That's the 3rd missed appointment. @bt_uk and @OpenreachHelp are the worst companies I have ever dealt with. The system is shocking and it's a complete joke that there is nothing I can do as they are the only company who can do it. Shouldn't be allowed.

  • FotCarrs Friends of the Carrs (@FotCarrs) reported from Wilmslow, England

    @mikeberriman87 @prodnose @btsportfootball @SkySportsPL @btsport @TheAthleticUK Same here - after hanging on the phone for 45 mins was told the cancellation charge is over £200 for me @btsport ... they have given me 1 month free though - whoohoo! Sky sport I managed to cancel on line with no problem at all.

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    @bt_uk By mini connectors. They don't work. The WiFi in the house isn't too bad, I could watch ufc on my phone but through the bt box it doesn't work.

  • AshTom03396918 A&T (@AshTom03396918) reported from Macclesfield, England

    @bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph

  • jm0rr1s Chief Mechanic (@jm0rr1s) reported from Northwich, England

    @DavidWGWalker @SkyAnton @shrewsweb @btsport That is absolutely not what I am doing or something I condone. Neither @shrewsweb or @btsport have indicated that a Tuesday game is down to Liverpool.

  • ged2go Gerard (@ged2go) reported from Manchester, England

    @Broxton777 @PPSpainters @bt_uk @SkyUK Yes on Highfield lower down towards the village and you are exaggerating I’m sure it was only about 70 years ago 😂👍

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    @bt_uk @OpenreachHelp So final update. @OpenreachHelp came and I have broadband. But he didn't need a roof team, basically the person who came on the 25th just didn't do it for no reason. So all this stress and wasted holidays was for... Nothing. And my @bt_uk doesn't work as the hub is in the kitchen

  • dansodergren Dan #Tech4Good Sodergren (@dansodergren) reported from Urmston, England

    @IanMCalvert @EE @bt_uk @MarcAllera So it hasn't just happened to me then... Right it's worth a complaint or three to @EE and @BT and maybe even a spot on @BBCWatchdog or @bbc5live

  • RicMichael Ric Michael (@RicMichael) reported from Manchester, England

    @BTCare please sort the new email out. It’s unusable and so busy it’s knackered. It’s the email equivalent of when your child becomes a teenager and forgets all manners and niceties. HELP. Your help pages don’t

  • iainmc123 Iain McDonald (@iainmc123) reported from Strines, England

    @Ofcom Hi @Ofcom, how many times can I complaint. They have missed a 3rd appointment. They just re book them and not turn up. There is nothing I can do as its only @OpenreachHelp who can do it. @bt_uk are useless and the £25 compo doesn't come near the expense of using 35 hours holiday

  • ciarond27 Ciaron Doherty (@ciarond27) reported from Manchester, England

    Will you send me out some WiFi boosters, been awful connection for the last year in my house @bt_uk

  • lukeroyle41 Luke Royle (@lukeroyle41) reported from Urmston, England

    Hey @btsport do us a favour and take all the NHL coverage or don’t take any! I pay for @NHL Gamecentre, @PremierSportsTV yet can’t watch @penguins tonight as I don’t have a BT subscription. You should not need 3 subscriptions to watch NHL in the UK. Shit for the fans again @NHL

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    Havinv the worse experience with @bt_uk. Waiting on open reach to attend. They didn't attend last Friday. I am 99% sure they are not going to attend before 6pm and no one will help over the phone or call openreach for me. 4 days holiday used sat in waiting for nothing. Shocking

  • paulrezult Paul Jones (@paulrezult) reported from Middlewich, England

    Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap

  • uah9 Usman (@uah9) reported from Manchester, England

    @btsport #MUNBUR Rio is talking about some of those failed signings, none of those players are there now. What's going wrong now, why are ex United players (pundits) afraid to dig the current squad out now. Pogba hasn't played all year, don't blame him for the shit on the pitch

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Gemma290982 Gemma Laz (@Gemma290982) reported

    @bt_uk can someone please message me regarding my broadband as I would like to get another disc to help with our wifi but cant see how to request one of these on the website. Thanks

  • ErikaD78 Erika (@ErikaD78) reported

    @bt_uk As a loyal customer I am furious at the way a complaint has been dealt with today. You're quick enough to take my money but your customer service has been abysmal today. #bTwitFi #CustomerServiceFail

  • Hassan_SC_ Hassan Farooq (@Hassan_SC_) reported

    @bt_uk Business account and i dont trust 1 person in bt every single one has lied. I was promised call backs not one call back i need final response to my complaint end off

  • itsPeterNotPete Peter (@itsPeterNotPete) reported

    It's been over 18 hours and still no @GBHockey highlights on @btsport I can't even find the game against Australia yesterday wtf!

  • VikkiVonVixen Vikki VonVixen (@VikkiVonVixen) reported

    Worst customer service of my life from @bt_uk , three weeks of calling almost daily and getting fobbed off with inaccurate information every time and no progress on getting connected. Infuriated I can’t go to a different provider.

  • PKerrod Paul Kerrod (@PKerrod) reported

    @bt_uk despite 6 engineer visits since December, my ADSLone speed has dropped to sub 10MB again. Tell me again how you're committed to excellent customer service - the ombudsman would like to know!

  • AbbasManai Abbas Manai (@AbbasManai) reported

    @btbusinesscare Orders: - BT22278B5P2 - BT22277432S Complaint: IMP-112531994 I doubt you can help as half of your team couldn't... But I'll continue messaging all your social media until it's resolved

  • AbbasManai Abbas Manai (@AbbasManai) reported

    @btbusinesscare Orders: - BT22278B5P2 - BT22277432S Complaint: IMP-112531994 I doubt you can help as half of your team couldn't... But I'll continue messaging all your social media until it's resolved

  • SarahTrafford77 Sarah taylor (@SarahTrafford77) reported

    @samgwentucker @bt_uk Honestly it’s awful such a huge price increase I got a letter about it and it and thankfully my contract was up last month anyway so I cancelled and went elsewhere

  • TuzwellDuzwell Chris Turrell (@TuzwellDuzwell) reported

    @bt_uk Did that this morning. As normal waiting for ages and have to work. Please call me on the number you have for me from the complaint number I have given you and you can id me then.