BT (British Telecom) Outage Report in Alderley Edge, Cheshire East, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Alderley Edge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Alderley Edge, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stockport, Sandbach, Sale, Glossop, Salford, Northwich, Wilmslow and Lymm.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Alderley Edge, England
Latest outage, problems and issue reports in Alderley Edge and nearby locations:
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.
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The Shire
(@AskTheShire) reported
from
Salford, England
@bt_uk eventually get through and you guys tell me I'm wrong about my Internet intermittent issues your agents are rude and then hung up on me. 50 mins on the phone to be hung up on.
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James Goggin
(@tasted_flight) reported
from
Northwich, England
@bt_uk looks like you’re forcing this customer to cancel & go elsewhere. Can’t order new fibre/phone package as option wanted is apparently only available to “new” customers. At least we know your views on existing customers
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@bt_uk Service is still running just the cables and poles damaged
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@btsport @BTSportBoxing your service has been absolutely awful this morning. I've been passed round to 6 different departments. I bought a monthly pass my account won't work and no one can help me get it activated. I'm now ringing another number to speak to person 7 to get my
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The Shire
(@AskTheShire) reported
from
Salford, England
@bt_uk Everyone is complaining how rubbish the service is, agreed its terrible.
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Daz Chadders
(@dazchad) reported
from
Urmston, England
Pretty sure @bt_uk used to give you sports access via the app as a broadband customer? Mine just says no active subscription??
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT
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Kirsty
(@KirstyTonge) reported
from
Manchester, England
@EE @btsport Think EE aren't what they used to be, I've sent 2 messages in the last 12hrs and not had a reply from them yet. Think their contracts are so overpriced now compared to other networks, such a shame as I have always thought they were the best network to be with. #dissapointed
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Kris & Janet Shenton
(@kjshenton) reported
from
Salford, England
@bt_uk Dreadful service since having fibre broadband fitted and even worse customer service 👎🏼👎🏼👎🏼
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simufc7
(@goodall007) reported
from
Manchester, England
There is no way in hell i will be paying an extra £15 to watch one game. @SkySports and @btsport can get to **** along with the @premierleague
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EMMA STOTHARD
(@emstoth) reported
from
Salford, England
@bt_uk Thanks - I’ve been sent two though. I need a particular one to work as another is packed away. It’s just constantly showing a red no signal light.
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Ian Stirling
(@Stirling061) reported
from
Salford, England
@skysports and @btsport must end their collusion with Premier League clubs to rip off fans by charging £15 to view games during a pandemic. This is a very poor way to treat fans and their subscribers who already pay them large amounts. Play fair with fans.
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Andy Leggott
(@andyleg66) reported
from
Lymm, England
We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI
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EMMA STOTHARD
(@emstoth) reported
from
Salford, England
@bt_uk I was told when I organised it I would have signal here...I’m only a few miles out of Manchester City centre. Should both mini hubs work regardless, it isn’t just one of the other?
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡
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Harvey Knott
(@knott46) reported
from
Strines, England
Moto3 racing never disappoints #btsport ✊🏼👍
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The Shire
(@AskTheShire) reported
from
Salford, England
@bt_uk Ping goes does to 50k ms and then it drops off totally with no internet traffic as explained to your agent who told me it's WiFi. Its not I've got ping and traceroute data. There is an issue and to reiterate intermittently.
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Mcmahon
(@arniemc1) reported
@chris_kammy @lufcstats @btsport should just hire them all and do their own soccer sat because the sky one is pure **** now
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Matt Jones
(@MattJones91) reported
@bt_uk Hi Claire, I can’t see anywhere to log the fault on that link I’m afraid. It also shows 4 faults but only one has a resolution date/time 17:01 tomorrow - which is far too long to be without WiFi - we have guests arriving this evening. Can this be escalated?
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🎅🏻That Christmas Witch🎅🏻
(@thatwisewitch) reported
@bt_uk my internet has been down since 1pm and the app is suggesting there’s issues in my area and it won’t be up and running until tomorrow but my neighbours connection is fine!
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Antoinette Sandbach
(@Sandbach) reported
So @bt_uk says I have to sign up to a 24 month contract for wireless broadband provided by @EE which has no signal to prove there is no signal when it’s completely bonkers as @Ofcom identifies it already as a site which doesn’t support voice calls! The definition of #insanity
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Colette Munnelly
(@colettemunnelly) reported
@bt_uk @BT hello, I was supposed to have Broadband installed between 8am-1pm today but there's been no sign of an engineer. Can you help?
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Sean Cronin
(@SeanCro32891966) reported
@bt_uk My BB has been off for 5 weeks now. We were supposed to be called today but yet again it never materialised. Obviously just taking your customers for granted.
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Ruth Grindey
(@RuthGrindey) reported
@bt_uk I get that, but what is a worry is that the line came down last Saturday - how come six days later you don’t know what is needed to fix it, and therefore can’t inform your customers more specific detail.
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🏴 james buxton🏴
(@buxton081) reported
@bt_uk Tried all places in the house and I still get the same result! No signal!
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Ruth Grindey
(@RuthGrindey) reported
@bt_uk Remember rural areas have no mobile signal, therefore no way to raise the alarm in an emergency! Having a working telephone line is essential and without it, it puts people at risk.
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Mark Nicholson
(@markn1960902) reported
@bt_uk I was given a fault number by sky for a fault you are resolving, how do I check the progress, been down 6 days so far 1-1214475057285