BT (British Telecom) outages and service status in Alderley Edge, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Alderley Edge, including 1 direct report.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received May 27, 11:55 PM GMT+1.
- Internet (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Alderley Edge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Alderley Edge, England
The most recent BT (British Telecom) outage reports came from the following cities: Wilmslow, Altrincham, Knutsford, and Stockport.
| City | Problem Type | Report Time |
|---|---|---|
 Wilmslow
|
Internet | 11 hours ago |
|
Wilmslow
|
Internet | 6 days ago |
|
Altrincham
|
Internet | 12 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Alderley Edge, England
Latest outage, problems and issue reports in Alderley Edge and nearby locations:
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MikeB (@mekonmcfc) reported from Urmston, EnglandIs everyone’s @bt_uk WiFi as bad as mine, so slow@
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EaveysMom (@Eaveysmom) reported from Urmston, England@bt_uk Mark, your chat advisor was lovley! I'm thinking we will stay with BT. I just need to sort out a second box and review our current package as there are some bits we just don't need. I was really impressed by the customer service shown to me today!
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PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England@Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.
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★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England@bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed
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PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England@bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.
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Iain McDonald (@iainmc123) reported from New Mills, England@bt_uk By mini connectors. They don't work. The WiFi in the house isn't too bad, I could watch ufc on my phone but through the bt box it doesn't work.
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A&T (@AshTom03396918) reported from Macclesfield, England@bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph
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Lee Howarth (@leehow2) reported from Urmston, EnglandYour systems work correctly? Once is bad luck but twice is just plain rubbish. There's no online chat available either to sort the issue out. I guess she'll have to spend 2 hours on the phone to you tomorrow trying to get a refund. It's just rubbish! @btsport @BTSportBoxing
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Jamie Grace (@JamieJew590) reported from Lymm, England@bt_uk Service is still running just the cables and poles damaged
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Wesley Damian Woolfall (@WesleyDamianWo2) reported from Agden, England@EE @bt_uk Still possible Problems around with my mobile unsure if over people are have there problem likely like i am
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Luke Royle (@lukeroyle41) reported from Urmston, EnglandHey @btsport do us a favour and take all the NHL coverage or don’t take any! I pay for @NHL Gamecentre, @PremierSportsTV yet can’t watch @penguins tonight as I don’t have a BT subscription. You should not need 3 subscriptions to watch NHL in the UK. Shit for the fans again @NHL
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Kevin Main (@KevMain) reported from Northwich, EnglandPerfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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Julie Evans (@Juevans70A) reported from Sale, EnglandSo annoying when your given a date for broadband installation sat in all morning and no one has been in touch to explain it’s been delayed for 3 weeks and then it will be reviewed still in confirmed date so now have no network as it has cancelled my current network 😡 @bt_uk
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Kevin Main (@KevMain) reported from Northwich, England@bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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Catherine Johnson (@Catheri93331915) reported from Macclesfield, England@bt_uk Openreach chat unusable - keeps looping to error - how can I get help please
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Dave Ashurst (@DWA2005) reported from Knutsford, England@btsport bored with this now Dortmund v Schalke, only started watching 10 mins in as well. Maybe time to cancel all subscriptions for 3-6 months until fans are back. #footballwithoutfansisnothing
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Anthony Crook (@YawnoftheDad) reported from Urmston, England@btsport @btsportfootball are you ever going to fix your app on #PS5?
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DazPenny (@DinglerGmail) reported from Bramhall, England@bt_uk your customer service is about the worst I have ever experienced. Been without broadband since Wednesday. Mis-diagnosed the issue and now its Wednesday before you can send an engineer. Shocking.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrhu (@ALivMusico) reportedApparently @bt_uk according to your customer service rep I can’t log in because I have an outstanding bill. Yet your text messages tell me to log in? It’s complete bull. Your customer service haven’t a clue
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Morwenna Moseley (@Morwenna41) reported@bt_uk Hi BT, please advise if there are issues with bt account login at the moment. When we login to view our bill it states you cannot find our account details at this time. Thanks Morwenna
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Graeme Davis (@GraemeDavis) reported@bt_uk Thanks for responding. The situation is crazy. I just want to cancel and not rebook an engineer visit. It should be simple. But instead spend an age on the phone and escalate? It’s disproportionate for a simple task.
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Stockport871 (@stockport871) reported@bt_uk It’s linked to a vulnerability issue, reel feee to direct message me, the reason I can’t call is on the account.
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Gary Banks (@Banksie_FB5) reportedStunningly inept service @bt_uk. 3 wks 2 install full fibre culminating in them saying my router’s incompatible & they’ll send a new1 promising arrival Mon. Mail just recd; it’ll arrive Weds & seems 2b the same as I have! Meanwhile I’m w/out internet & paying 4 the privilege.
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Angry Scotsman (@Ang_ryScotsman) reported@bt_uk Every time I go into the support we spend two hours. They do automated tests from some call centre abroad and tell me that my system's working fine. It hasn't been working fine since November so I'm just waiting to leave my contract.
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Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported@grok @bt_uk For ease of use, especially for a low risk case like that, I mean at worst hackers can pay my invoice (cool) or change my plan (less cool but of no interest to them and easily remedied), something like Google validator could be an alternative.
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Darren Lloyd (@darrenglloyd) reported@bt_uk can you provide best contact to make a complaint please. I am not a customer, however I am concerned about a recent upselling tactic with my elderly vulnerable aunt when she phoned regarding a line issue.
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keely (@keely490544) reported@bt_uk disabled discrimination. made complaint. respond to complaint by CALL BACK ONLY what about millions who can't use phone, deaf, stroke, speak issues etc etc etc. disgusting
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Broden 🇬🇧♿✝️ (@Gavtaraysin) reported@bt_uk I can't get in my account because of your pass code system is sending out multiple pass codes which neither work, and now it says to wait or cancel. Cancelling does nothing to fix the problem. How long do I have to wait until the pass code system resets?