BT (British Telecom)

BT (British Telecom) Outage Report in Alderley Edge, Cheshire East, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alderley Edge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alderley Edge, Cheshire East, England 01/13/2026 13:20

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alderley Edge, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Northwich, Stockport, Knutsford, Salford, Sandbach, Sale, Glossop, Wilmslow and Lymm.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomNorthwich Wi-fi
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alderley Edge, England

Latest outage, problems and issue reports in Alderley Edge and nearby locations:

  • AskTheShire The Shire (@AskTheShire) reported from Salford, England

    @bt_uk Everyone is complaining how rubbish the service is, agreed its terrible.

  • AskTheShire The Shire (@AskTheShire) reported from Salford, England

    @bt_uk eventually get through and you guys tell me I'm wrong about my Internet intermittent issues your agents are rude and then hung up on me. 50 mins on the phone to be hung up on.

  • 5napper Mark Clays (@5napper) reported from Northwich, England

    @bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • parkerface1960 Martin 🐝 🏆🏆🏆🏆 (@parkerface1960) reported from Winsford, England

    Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs

  • goodall007 simufc7 (@goodall007) reported from Manchester, England

    There is no way in hell i will be paying an extra £15 to watch one game. @SkySports and @btsport can get to **** along with the @premierleague

  • emstoth EMMA STOTHARD (@emstoth) reported from Salford, England

    @bt_uk Thanks - I’ve been sent two though. I need a particular one to work as another is packed away. It’s just constantly showing a red no signal light.

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk Service is still running just the cables and poles damaged

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • knott46 Harvey Knott (@knott46) reported from Strines, England

    Moto3 racing never disappoints #btsport ✊🏼👍

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.

  • kjshenton Kris & Janet Shenton (@kjshenton) reported from Salford, England

    @bt_uk Dreadful service since having fibre broadband fitted and even worse customer service 👎🏼👎🏼👎🏼

  • LiamMelvin92 Liam Melvin (@LiamMelvin92) reported from Manchester, England

    Steve Mcmanaman is just cancer to my ears, how @btsport have not got rid of him yet I’ll never know!

  • psimpson13 Paul Simpson (@psimpson13) reported from Northwich, England

    Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    @BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • AskTheShire The Shire (@AskTheShire) reported from Salford, England

    @bt_uk Ping goes does to 50k ms and then it drops off totally with no internet traffic as explained to your agent who told me it's WiFi. Its not I've got ping and traceroute data. There is an issue and to reiterate intermittently.

  • emstoth EMMA STOTHARD (@emstoth) reported from Salford, England

    @bt_uk I was told when I organised it I would have signal here...I’m only a few miles out of Manchester City centre. Should both mini hubs work regardless, it isn’t just one of the other?

  • KevMain Kevin Main (@KevMain) reported from Northwich, England

    Perfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒

  • drbexl Dr Bex Lewis #KeepYourDistance (@drbexl) reported from Stockport, England

    @bt_uk Aside from the dropouts earlier this week (which am putting down to weather) has behaved itself since Thursday - much smoother than old router, thank you.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • horseycraze ssɐʍ uəq (@horseycraze) reported

    @Vanarama @TheVanaramaNL @btsport And if the live product isn't that much better than the streaming one, maybe the club/league needs to look at what it can do to improve the live customer experience

  • therichyhughes Rodrick Rickrod (@therichyhughes) reported

    @VancityReynolds @Vanarama @btsport This is the problem with modern football "expand the fanbase". Football in the UK is tribal, we support our local teams, most don't want "new" supporters, day trippers or tourists.

  • kianwardgk Kian Ward (@kianwardgk) reported

    @Vanarama @TheVanaramaNL @btsport Could you also bring up the stupid embargo that’s placed on clubs stopping us sharing any form of match footage until something like 34 hours after a games finished?! That’ll really benefit ALL clubs

  • LyneMatt Matt Lyne (@LyneMatt) reported

    @Petagna @bt_uk BT are on strike. No idea if this includes the customer services side of things but it could be a contributing factor. 🤷

  • bby__felix 🐥Atlas: is broke (@bby__felix) reported

    @VancityReynolds @Vanarama @btsport I may not understand what’s going on but I have to support the 9th member of Stray kids 🤷🏽

  • griffinmunster 💙griffinmunster💙 (@griffinmunster) reported

    @bt_uk Well thanks but You could give her unlimited data & it wouldn’t help much, despite your coverage maps saying otherwise, to make a call on her mobile she has to virtually hang out of her living room window. This also leaves her with no tv because all her tv is via streaming.

  • rah1m rahim ahmed (@rah1m) reported

    @BTCare No Internet at SW8 2JE - is there any on going issues?

  • FullyLV 💎💎fully_lv (@FullyLV) reported

    @bt_uk I cancelled my order because of your poor service but I've just received an email saying engineer is still coming 2moro?! I have no interest in wasting time calling your your rubbish customer service - hoping twitter team is better and will resolve - Order No : GBTH074158

  • griffinmunster 💙griffinmunster💙 (@griffinmunster) reported

    @bt_uk So nothing is going to be done. A months notice to start new service & couldn’t even manage with that. Lol terrible

  • rah1m rahim ahmed (@rah1m) reported

    @bt_uk - no internet service at SW8 2JE for 7 days straight. Whats going on?