BT (British Telecom)

BT (British Telecom) Outage Report in Alderley Edge, Cheshire East, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alderley Edge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alderley Edge, Cheshire East, England 12/11/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alderley Edge, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Glossop, Salford, Northwich, Wilmslow, Lymm and Stockport.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Alderley Edge, England

Latest outage, problems and issue reports in Alderley Edge and nearby locations:

  • RunningMissM11 💖M💖 (@RunningMissM11) reported from Urmston, England

    @bt_uk Please can you sort out the issues with the WiFi and YouView box. I’ve not been able to use my TV since Tuesday. I’ve rebooted the box 4 times and keep getting error code YVM302. The WiFi isn’t great either.

  • DWA2005 Dave Ashurst (@DWA2005) reported from Knutsford, England

    @btsport bored with this now Dortmund v Schalke, only started watching 10 mins in as well. Maybe time to cancel all subscriptions for 3-6 months until fans are back. #footballwithoutfansisnothing

  • MrPostlethwaite John Postlethwaite 🇬🇧 (@MrPostlethwaite) reported from Salford, England

    @bt_uk That amount of **** adverts I've come across with him on it.

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what @Offcom make of that...

  • mekonmcfc MikeB (@mekonmcfc) reported from Urmston, England

    @bt_uk why is broadband so slow, I am actually turning it off and using 4G !! What am I paying for

  • gkse16 Graham Henderson-King (@gkse16) reported from Salford, England

    @wearysole4 @virginmedia @bt_uk I thought it was just us but totally agree the network speed is shite round here.

  • AmosMurphyMedia Amos Murphy (@AmosMurphyMedia) reported from Cheadle Hulme, England

    @halbvierUK @btsport As if a 2 month football absence was bad enough, it returns without fans and the only noise we're greeted to is that of McManaman as the co-com! 🤮

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It still doesn't excuse the slowness, the constant drop outs, and the near impossible chance of getting through to customer service.

  • drbexl Dr Bex Lewis #StayHomeSaveLives (@drbexl) reported from Stockport, England

    @RachelRenshaw3 @bt_uk It is .. wonder if that’s enough - it’s been quite bad this week. Running off my phone 4G at present ...

  • Ric_Bond Richard Bond (@Ric_Bond) reported from Manchester, England

    Clearly the continuing high winds up here is adding to the risk, and if the cable snaps I imagine it creates a very real safety issue for pedestrians - plus of course my service is being disrupted all the while @bt_uk

  • RunningMissM11 💖M💖 (@RunningMissM11) reported from Urmston, England

    Please can you sort out the issues with the WiFi and YouView box @bt_uk I’ve. It been able tousle my TV since Tuesday. I’ve rebooted the box 4 times and keep getting error code YVM302. The WiFi isn’t great either. #BTTV #IDontNeedThis

  • FotCarrs Friends of the Carrs (@FotCarrs) reported from Wilmslow, England

    @mikeberriman87 @prodnose @btsportfootball @SkySportsPL @btsport @TheAthleticUK Same here - after hanging on the phone for 45 mins was told the cancellation charge is over £200 for me @btsport ... they have given me 1 month free though - whoohoo! Sky sport I managed to cancel on line with no problem at all.

  • SimonLemons49 Simon Evans (@SimonLemons49) reported from New Mills, England

    ******* @btsport we were promised a celebratory programme... we've had 4 blokes natter for 15 mins... #CHAMPIONS

  • ciarond27 Ciaron Doherty (@ciarond27) reported from Manchester, England

    Will you send me out some WiFi boosters, been awful connection for the last year in my house @bt_uk

  • drbexl Dr Bex Lewis #StayHomeSaveLives (@drbexl) reported from Stockport, England

    Thankful that @bt_uk have contacted me, know there’s a problem with my internet - and someone’s coming Weds afternoon to sort it (dropping out/slow) - I hope! Engineer may be able to fix outside, but may have to come in - in PPE. V friendly Olga organising on the phone.

  • iainmc123 Iain McDonald (@iainmc123) reported from New Mills, England

    @bt_uk By mini connectors. They don't work. The WiFi in the house isn't too bad, I could watch ufc on my phone but through the bt box it doesn't work.

  • drchrisferguson Dr Chris Ferguson (@drchrisferguson) reported from Manchester, England

    Great customer service @bt_uk from Haydn in Warrington. Made dealing with my parents internet problem a breeze

  • mekonmcfc MikeB (@mekonmcfc) reported from Urmston, England

    Is everyone’s @bt_uk WiFi as bad as mine, so slow@

  • Lerounxi Reece Jordan Doonan, RN (@Lerounxi) reported from Salford, England

    @SkyHelpTeam internet issues remain now for 12 days. I was told 3-5 days. I can’t use UHD package to its full use nothing will download. Partner working from home struggling to do his job. Poor service from you sky passing me onto @bt_uk openreach, having updates (1/2)

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what Ofcom would make of that...

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MeredithRoe2 Meredith Roe (@MeredithRoe2) reported

    @btbusinesscare Dear BT bus. I have been sending emails have wasted hours of my time on the phone to your colleagues your service standards are appalling. I should be billing you for wasted Company time. I have DMd you but I’m more than happy for anyone to hear about how we have been treated

  • Davy13134450 Davy (@Davy13134450) reported

    @bt_uk Why do BT randomly change my appointment to have Broadband installed? 11th Oct then 13th then 26th then 20th am then 20th pm then 3rd November. Serious communications problem. 5 weeks and counting at this rate will take 6 months or more. App just random. Unbelievable!

  • MsHannahAlmond Hannah Almond (@MsHannahAlmond) reported

    @bt_uk I just received a phone call claiming to be from BT @OpenreachHelp saying they want to transfer me to there secure server to show me any errors or fluctuations with my service to upgrade me. They asked me Q's about how many devices I had connected etc. 1/3

  • vexwerewolf ABNORMALLY SPOOKY VƎX (@vexwerewolf) reported

    We're an hour and a half past the midnight fix @bt_uk promised, and still no Internet.

  • vexwerewolf ABNORMALLY SPOOKY VƎX (@vexwerewolf) reported

    @bt_uk @greg_baker This isn't acceptable, BT. We were promised this outage would be fixed by midnight.

  • Davy13134450 Davy (@Davy13134450) reported

    @bt_uk Why do BT randomly change my appointment to have Broadband installed? 11th Oct then 13th then 26th then 20th am then 20th pm then 3rd November. Serious communications problem. 5 weeks and counting at this rate will take 6 months or more. App just random. Unbelievable!

  • MooManda Amanda (@MooManda) reported

    @Plusnet internet down in Surbiton since 5pm yesterday and no indication when it will be resolved. @bt_uk isn’t helpful. I’m isolating and need it for work.

  • MooManda Amanda (@MooManda) reported

    @bt_uk It’s a BT openreach network problem in Surbiton- you’ve had multiple messages from people about it but I’ve seen no useful responses.

  • bitchism char (@bitchism) reported

    @MichCrad @bt_uk I’ve just been told they have set tomorrow as date to fix it, but it’s a complex fibre issue and “may take longer” 🥲 that said my wifi box has just come back online, so maybe they’ve managed to fix it now? Has yours come back on if you don’t mind me asking?

  • greg_baker Greg Baker (@greg_baker) reported

    @bt_uk Since this has started initially I was told it would be fixed at 23:30, then it was fixed, then no indication and up to 48 hours. That’s not just poor. That’s shambolic.