BT (British Telecom) Outage Report in Alderley Edge, Cheshire East, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Alderley Edge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Alderley Edge, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Northwich, Stockport, Knutsford, Salford, Sandbach, Sale, Glossop and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Northwich |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Alderley Edge, England
Latest outage, problems and issue reports in Alderley Edge and nearby locations:
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Jonathan Moran
(@JMORAN_10) reported
from
Sale, England
@bt_uk every time I watch a football match via my box the sound stutters every 10 seconds (both sky and by sport) . The picture is fine just the sound…. Can someone help?
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.
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Ehsan Ashraf 🇵🇸
(@ehsanashraf) reported
from
Urmston, England
Just an update for you @MarcAllera , I've had a phone call from the @bt_uk social media team because they thought I was talking about a BT mobile issue even though all my tweets show its an issue with @EE - come on team, this is simple stuff....
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Mitch
(@Mitchx0161) reported
from
Manchester, England
@bt_uk my internet won't come on, its just staying orange and saying no service? No apparently problems in my area?
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G kumar
(@govinddhankhar) reported
from
Manchester, England
@bt_uk my complaint VOL013-623045051740 closed without any resolution and without my consent by your worst customer service . You are violating Omdurman
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Jonathan Kahn
(@jkisthe1) reported
from
Salford, England
Hi @btsport You are absolutely useless How does it take you a week to deal with an issue that's supposed to take 24 hours to resolve, with zero contact in that time
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.
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Manc United
(@StephenConlon7) reported
from
Manchester, England
@MadRedNeil @Akabash01 @btsport Neil. WTF is he missing. They have constantly abuse FIFA fair play but as you can see he’s not arsed as his fight is against United. No matter what.
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Mitch
(@Mitchx0161) reported
from
Manchester, England
@bt_uk The text service just offers to book an enginer really all the other steps I've done randomly goes off at 1 in the morning surely ain't a fault on the line
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Mitch
(@Mitchx0161) reported
from
Manchester, England
@BenP_97 @TheFreddyCairns @bt_uk That's odd hoping mine isnt the same I check my discord and some people who are normally online ain't on dunno it that's a sign they are having trouble too in the area
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.
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Mitch
(@Mitchx0161) reported
from
Manchester, England
@BenP_97 @TheFreddyCairns @bt_uk Mine was working fine then just went off said no service when logging into the hub, reset it twice checked cables and just staying orange mate saying no service
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Simon Evans
(@WelshSimonEvans) reported
from
New Mills, England
What the actual **** is going on with the coverage @btsport - you charge me a fortune and then this shite keeps dropping out? #PORLIV
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PIXEL HUNTER
(@PIXELHUNTER__) reported
from
Wilmslow, England
@Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.
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Jonathan Kahn
(@jkisthe1) reported
from
Salford, England
Can anyone not open @btsport on an android TV or is it just me? It tells me that my Internet is the problem, yet everything else works perfectly, suggesting that, actually it isn't
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Jonathan Kahn
(@jkisthe1) reported
from
Salford, England
Nearly 2 weeks since I subscribed to @btsport through @EE and still I can't access it. The gentlemen who has been dealing with it has been fantastic, but it this what you call service? Reckon I'd have heard from you yesterday if my bill hadn't been paid today
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Jonathan Kahn
(@jkisthe1) reported
from
Salford, England
Random question but do any of my followers have an android TV, with the @btsport app installed? If so have you had any problems opening it?
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Anthony Crook
(@YawnoftheDad) reported
from
Urmston, England
@btsport @btsportfootball are you ever going to fix your app on #PS5?
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Johnathan Massey
(@jl_massey) reported
from
Wilmslow, England
@bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dame Susan Robinson
(@hatetorycuts) reported
@bt_uk really unsure how am supposed to watch video link sent prior to engineer visit when broadband dropping every few minutes & is part problem needing attention That & no landline
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Ross
(@Arstus) reported
@TheRunningManZ @bt_uk Good luck! I waited weeks for BT to sort their **** out before I gave up and cancelled the installation. Fortunately I still had my old provider and line to fall back on.
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Revd Paul A. Carr
(@revPACman) reported
@BTCare @bt_uk @skytv Yep done that and they said 10 am today but now they can’t provide a fix date. That is nearly 36 hours and isn’t great given I work from home a d can’t use my emails. And we still can’t watch TV. Not great I have to say.
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CousinJackCameHome 〓〓
(@FalmouthSeaside) reported
from
Falmouth, England
Good grief @bt_uk if you call, text or email me one more time to remind me you're installing broadband this week, your engineer will get a phone inserted sideways. This is harassment: I'm receiving calls texts and emails every day. Stop already. Very p*ssed off customer.
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TheRunningManZ
(@TheRunningManZ) reported
Would appreciate any help you can offer regarding my @bt_uk upgrade to fibre that was meant for today. I now have no internet. I’ve been left with no internet. I’m sure it’s in hand but the engineer kinda left with a “someone will be back soon, maybe tomorrow.”
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Jim Robinson
(@jim_the_gent) reported
@bt_uk Hi, when will BT introduce two factor authentication on its email service?
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Cull22
(@Cull222) reported
@bt_uk Hey @bt_uk I gotta question for ya I'm looking at ordering full fibre 3+,(think it's called that) it's say I get xbox ultimate free for a year then have to pay £10 at month 13 but I don't want it how do I cancel it, do I do before or after 12 months
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Chelsea Fox
(@Chelsea20022914) reported
@bt_uk any idea when the internet will be fixed in the wanstead E11 area? Been down for two days and cannot work because of it
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Jill Robertson
(@Jillyla1) reported
@23shawthing @bt_uk I had same issue, had to get them to do it manually although not tried to spend it. They removed 2 old accounts but they have magically reappeared and causing issues again. Good luck
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?