BT (British Telecom) Outage Report in Alderley Edge, Cheshire East, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Alderley Edge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Alderley Edge, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Wilmslow, Stockport, Altrincham, Salford, Sale, Northwich, Sandbach, Winsford, Congleton and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Alderley Edge, England
Latest outage, problems and issue reports in Alderley Edge and nearby locations:
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Macclesfield, England
@i_jayas @bt_uk Most smart stuff needs 2.4 GHz, at least in my house... Though I did have a BT router once (Smart Hub(?)) with known issues for some smart devices. I thought they'd phased that out but maybe not. A fix simply did not exist.
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Darren Miller
(@Darrenmiller87) reported
from
Cheadle Hulme, England
@bt_uk Hi please can you give me a call? We were speaking today about my house move and you asked me to let you know if I needed any help. I’ve had a text to ask why I haven’t connected by broadband and their is an issue my end if it hasn’t worked.
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Tim Banks
(@fatlandlord10) reported
from
Stretford, England
**** off @btsport so biased towards city it’s laughable , see you in the semis #shite
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Jo Thomas
(@thomasjowendy) reported
from
Cheadle Hulme, England
@bt_uk disappointed you've disconnected my 98 year old relative and left her without a phone service until Monday. Because of confusion her bill was paid on Friday. £17! But you'd already disconnected her.Spent too long with logistics to be told it will be Monday. Disgraceful.
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DazPenny
(@DinglerGmail) reported
from
Bramhall, England
@bt_uk your customer service is about the worst I have ever experienced. Been without broadband since Wednesday. Mis-diagnosed the issue and now its Wednesday before you can send an engineer. Shocking.
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Pete Edwards
(@MrPeteEdwards) reported
from
Urmston, England
Hello @bt_uk and @WeAreOpenreach how can it take 3 weeks , to not resolve a broadband dropping issue in a Manchester property. Our broadband is off.. and seemingly no-one know why.
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MCFC OK
(@ManCityPal) reported
from
Wilmslow, England
Michael Owen @btsport you know what’s happening outside. Your ******* fans are rushing the gates to get in. Worst fans on the planet.
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Jardiniere Chef
(@JardiniereChef) reported
from
Urmston, England
@btsport cancelled my subscription. No one else has buffering issues.
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Matthew
(@Manchester_Man) reported
from
Urmston, England
@bt_uk Is there a known issue with broadband in Urmston, Manchester area. Service keeps going down and has done for the past three days.
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Suzanne 🐝💙💫
(@1SuzanneDonovan) reported
from
Manchester, England
@bt_uk hi, my elderly mum’s phone line is down. How can I report it?
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Catherine Johnson
(@Catheri93331915) reported
from
Macclesfield, England
@bt_uk Openreach chat unusable - keeps looping to error - how can I get help please
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Leah Whitehorse
(@LeahWhitehorse) reported
from
Salford, England
@bt_uk Hi - No - it says no known issues.
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Darren de Vally 🏳️🌈🏳️⚧️
(@darrendevally) reported
from
Manchester, England
@bt_uk any issues with Broadband in Manchester. No connection and flashing pink light on my hub.
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Tom Hiles
(@tom_hiles) reported
from
Macclesfield, England
@bt_uk hi, can you guys help? I'm a BB customer but I keep getting letters for the previous house owner, despite returning them marked no longer at this address. I just got off the phone with accounts who said I should get in touch with the previous owner to ask them to call you
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Darren de Vally 🏳️🌈🏳️⚧️
(@darrendevally) reported
from
Manchester, England
@bt_uk your app is telling me my last bill was not paid on time? But it’s paid by direct debit and went through no problem.
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Catherine Johnson
(@Catheri93331915) reported
from
Macclesfield, England
@samapur @bt_uk Same here it’s awful wasted an hour and no other way to contact - terrible
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Ian Rohde-Bell
(@ianrohdebell) reported
from
Manchester, England
@bt_uk Thank you. It's very frustrating that this wasn't provided at time of sale. It also doesn't seem right that there is now an additional expense required to guarantee basic service that we used to be able to rely on.
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Sarah taylor
(@SarahTrafford77) reported
from
Salford, England
@bt_uk my internet has been down since 9.08am and you’re giving a fix time of 14.08pm so 5 hours that I’m unable to work and I also won’t be paid as I cannot do my job without wifi and as an agency worker if I can’t work I don’t get paid
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Alex Davies
(@alext_davies) reported
from
Manchester, England
@bt_uk hi was expecting a call back today for a long standing issue where you are charging me for a service that should have been cancelled and I cannot use. I have rung BT about 20times & it’s still not been resolved
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Forged By Fire
(@forgedbyfiree) reported
from
Manchester, England
Thank You so Much Sian- BT_UK Team for helping me restore my internet connection i have been @bt_uk since 2013 never had an issue only sometimes but thats fixed within mins today i had the issue after so many years sian helped me fix it within 35 mins thank you again
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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andy whyte 🏎
(@whyteuk) reported
@bt_uk did you really just ring me once two weeks after last contacting me on a service that is almost 40 days late, and, because i didn’t answer you closed my complaint despite NOT ACTUALLY SOLVING ANYTHING?!!!!! is this for real? you cannot be serious. abysmal shambles.
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idowu dauda akinpelu
(@akinpelu_dauda) reported
@ManUnitedZone_ @btsport Is not a bad idea to let Erikson play the role of Bruno while both casemiro and mctominy pair in the midfield .
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Heather Hull 🇺🇦
(@HeatherHull2u) reported
@bt_uk we have been waiting since 29 Sep for you to connect our broadband. Today we waited in for 5 hours for an engineer to visit - a no show. Shocking lack of customer service, yet you continue to take our money for a non-existent service. #ripoffBritain
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Matthew Dave
(@DuweeDavisII) reported
@bt_uk So, after forcing me to work from home using my mobile as a hotspot for three weeks past activation date and emptily claiming 'escalation', you give me two days of service, seemingly just to build false hope, then the service drops again? Is this just a fun joke to you?
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andy whyte 🏎
(@whyteuk) reported
@bt_uk i mean... opened or closed the situation is the same. zero communication. zero resolution. you really are a joke of an organization. i've never seen anything like it.
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Matthew Dave
(@DuweeDavisII) reported
@bt_uk I was assigned an escalations specialist who regularly claimed matters were escalating despite Openreach refusing to provide any clarity on the issues. On Tuesday night, internet connected, right before the day I was promised a direct overseer for openreach.
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H3YWRLD
(@Heywrld99) reported
@ManUnitedZone_ @btsport 3-4-3 won’t be so bad for man united Malacia, varane, martinez Dalot and Shaw wb, casemiro fred in the midfield then rashford martial antony
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andy whyte 🏎
(@whyteuk) reported
@bt_uk nope. never have.
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RPH 🎲
(@rphx111) reported
@bt_uk hi BT, we’ve been without internet all day since 9am this morning. We’ve had a text about 2 hours ago to say it’s fixed/restored in the area but still no luck. All my neighbours are also without internet. MK17. Help! Thank you!
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Lisa
(@L1sa130466) reported
@bt_uk our BT Box is not working according to Freeview from your trouble shoot section. Our broadband quality is poor also. Been like this for 4 weeks. I can't get through on phone. Can I cancel my contract with you