BT (British Telecom) outages and service status in Alderley Edge, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Alderley Edge, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received May 15, 11:53 PM GMT+1.
- Internet (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Alderley Edge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Alderley Edge, England
The most recent BT (British Telecom) outage reports came from the following cities: Altrincham, Knutsford, Stockport, and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Altrincham
|
Internet | 3 days ago |
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Altrincham
|
Internet | 20 days ago |
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Knutsford
|
Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Alderley Edge, England
Latest outage, problems and issue reports in Alderley Edge and nearby locations:
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Gary Lister (@gaz_lister) reported from Moulton, England@bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT
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⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England@i_jayas @bt_uk Most smart stuff needs 2.4 GHz, at least in my house... Though I did have a BT router once (Smart Hub(?)) with known issues for some smart devices. I thought they'd phased that out but maybe not. A fix simply did not exist.
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Jardiniere Chef (@JardiniereChef) reported from Urmston, England@btsport cancelled my subscription. No one else has buffering issues.
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sarahbirdsey (@sarahbirdsey) reported from Moulton, England@kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience
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PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England@bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.
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mark keogh (@keogh01) reported from Congleton, England@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Chief Mechanic (@jm0rr1s) reported from Northwich, England@DavidWGWalker @SkyAnton @shrewsweb @btsport That is absolutely not what I am doing or something I condone. Neither @shrewsweb or @btsport have indicated that a Tuesday game is down to Liverpool.
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Kevin Main (@KevMain) reported from Northwich, EnglandPerfect storm of @bt_uk being down and @O2 4G being next to useless today..I’m not having a good day 😒
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PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England@Willo290592 @btsport Found deleting the app and reinstalling it is a temporary fix.
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Lee Howarth (@leehow2) reported from Urmston, England@btsport @BTSportBoxing your service has been absolutely awful this morning. I've been passed round to 6 different departments. I bought a monthly pass my account won't work and no one can help me get it activated. I'm now ringing another number to speak to person 7 to get my
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KJD ⚽️1️⃣0️⃣0️⃣ Centurions (@kevdkev77) reported from Lymm, England@btsport @btsportfootball hang your heads in shame for that picture quality last night. I've seen better arab streams. I gave up in the end it was that bad.
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Ehsan Ashraf 🇵🇸 (@ehsanashraf) reported from Urmston, EnglandJust an update for you @MarcAllera , I've had a phone call from the @bt_uk social media team because they thought I was talking about a BT mobile issue even though all my tweets show its an issue with @EE - come on team, this is simple stuff....
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Nigel Hay (@nigelhay) reported from Winsford, England@bt_uk what does it take to get a complaint dealt with @bt_uk I raised my complaint 1 May not heard anything since. Transferred to BT thinking they would be professional, obviously not! #openreach @BBCWatchdog
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Friends of the Carrs (@FotCarrs) reported from Wilmslow, England@mikeberriman87 @prodnose @btsportfootball @SkySportsPL @btsport @TheAthleticUK Same here - after hanging on the phone for 45 mins was told the cancellation charge is over £200 for me @btsport ... they have given me 1 month free though - whoohoo! Sky sport I managed to cancel on line with no problem at all.
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Nick Broughall (@Nickbr1001) reported from Sale, EnglandIf @bt_uk suggest you switch to @EE to save you money, say no. Painful process from day 1. Direct debit initially set up wrong, 8 phone numbers with random charges on the bill. Awful experience.
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MikeB (@mekonmcfc) reported from Urmston, EnglandIs everyone’s @bt_uk WiFi as bad as mine, so slow@
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Linda Jones (@linda25j) reported from Urmston, England@mrjakehumphrey @btsport Not a bad place to be! 👋
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Mark Clays (@5napper) reported from Northwich, England@bt_uk not happy that the engineer I booked today never turned up, could’ve been out on the bike, fuming 🤬🤬
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EaveysMom (@Eaveysmom) reported from Urmston, England@bt_uk Mark, your chat advisor was lovley! I'm thinking we will stay with BT. I just need to sort out a second box and review our current package as there are some bits we just don't need. I was really impressed by the customer service shown to me today!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Trevor Chenery (@Krisp06) reported@countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.
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Graeme Davis (@GraemeDavis) reportedi’m trying and failing to report a broadband problem to @bt_uk - online is an endless loop to linecheck (fault found), chat message won’t open, phone sends to txt not a person, txt is a very long wait on a charged-for line. How does anyone ever contact BT?
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Brian McBride (@brian_mcbride1) reported@TerryPDunn @bt_uk I'm also angry & frustrated that for weeks @BT 'guides' have taken my calls for help and either said they have passed the problem to technical team or latest contact was escalated to complaint & complaint closed within minutes of it being taken.
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Jessica (@Jessica67669786) reported@ArmchairAdml @bt_uk this elderly gentleman has been a loyal customer for many years. He is now out of contract paying an extortionate price. Surely you can assist him in obtaining a reasonable priced package for his needs, and perhaps issue a refund for out of contract price hike?
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DemonicSuccubus (@MissSatanism) reported@bt_uk We’ve done this. But they don’t help. You guys give no help whatsoever. You are genuinely useless. How can you not provide an update based on postcode?
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Larissa Collins🇱🇹🇮🇪🏴 (@CollinsLarissa) reported@bt_uk So you’re making an upgrade I never asked for and it’s still cost me over an hour on the phone because you can’t get your appointments in the right order. I don’t care about your rigid systems - I’m the customer. I care even less that ‘AI did it’ - you trained it.
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Stockport871 (@stockport871) reportedMad how the internet has gone down in Wrexham and Luton on the same day. They are usually so active around this time. @bt_uk any ideas?
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jack250213 (@e4290936) reported@bt_uk After some investigation I posit this as a reason for constant delays in my broadband applications. 'If your automated systems are secretly scanning my IP address without my consent and blocking my service because I use a secure dedicated IP, that is a fault in YOUR system, not mine. I provided my real, verifiable details. Ask me—don't secretly track me'
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Scott Weller (@ScottWeller1974) reported@bt_uk Why are you holding me to a contract you can’t even provide the service for
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Sebastian Colt (@Red_Rescue) reported@bt_uk Speaking to support on the phone anecdotally this seems to be a significant problem. I think the scale of it can be tracked by how many calls last less that a few seconds (due to dead air) or how many pin numbers are requested but not used. (as they are not supplied in time)