1. Home
  2. Companies
  3. BT (British Telecom)
  4. Alderley Edge
BT (British Telecom)

BT (British Telecom) outages and service status in Alderley Edge, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Alderley Edge, including 1 direct report.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received May 27, 11:55 PM GMT+1.
  • 100% Internet (100%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alderley Edge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Alderley Edge, England

The most recent BT (British Telecom) outage reports came from the following cities: Wilmslow, Altrincham, Knutsford, and Stockport.

CityProblem TypeReport Time
Wilmslow Internet 4 hours ago
Wilmslow Internet 6 days ago
Altrincham Internet 12 days ago

Nearby cities with recent reports

Wilmslow

2 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alderley Edge, England

Latest outage, problems and issue reports in Alderley Edge and nearby locations:

  • knott46
    Harvey Knott (@knott46) reported from Strines, England

    Moto3 racing never disappoints #btsport ✊🏼👍

  • daviesl5
    lynne davies (@daviesl5) reported from Tintwistle, England

    @bt_uk It affects wireless devices but has never been this bad! They recently replaced 100m of cable at the bottom of our road so this did seem to sort it out as had problems for a couple of years but kept getting fobbed off. Also the speed was capped at 24

  • dazchad
    Daz Chadders (@dazchad) reported from Urmston, England

    Pretty sure @bt_uk used to give you sports access via the app as a broadband customer? Mine just says no active subscription??

  • AgueroBall
    ¹⁰ 🐝 (@AgueroBall) reported from Stockport, England

    @lfc_tomm @btsport Clive Tyldesley is a ******* ****** and a shit commentator.

  • AshTom03396918
    A&T (@AshTom03396918) reported from Macclesfield, England

    @bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph

  • WelshSimonEvans
    Simon Evans (@WelshSimonEvans) reported from New Mills, England

    What the actual **** is going on with the coverage @btsport - you charge me a fortune and then this shite keeps dropping out? #PORLIV

  • thomasjowendy
    Jo Thomas (@thomasjowendy) reported from Cheadle Hulme, England

    @bt_uk disappointed you've disconnected my 98 year old relative and left her without a phone service until Monday. Because of confusion her bill was paid on Friday. £17! But you'd already disconnected her.Spent too long with logistics to be told it will be Monday. Disgraceful.

  • jl_massey
    Johnathan Massey (@jl_massey) reported from Wilmslow, England

    @bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

  • Nickbr1001
    Nick Broughall (@Nickbr1001) reported from Sale, England

    If @bt_uk suggest you switch to @EE to save you money, say no. Painful process from day 1. Direct debit initially set up wrong, 8 phone numbers with random charges on the bill. Awful experience.

  • CheadleTownFC
    Cheadle Town FC (@CheadleTownFC) reported from Macclesfield, England

    Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.

  • parkerface1960
    Martin 🐝 🏆🏆🏆🏆 (@parkerface1960) reported from Winsford, England

    Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs

  • drbexl
    Dr Bex Lewis #StayHomeSaveLives (@drbexl) reported from Stockport, England

    @RachelRenshaw3 @bt_uk It is .. wonder if that’s enough - it’s been quite bad this week. Running off my phone 4G at present ...

  • CJW1986
    💫Carla 💫 (@CJW1986) reported from Northwich, England

    @bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)

  • Manchester_Man
    Matthew (@Manchester_Man) reported from Urmston, England

    @bt_uk Is there a known issue with broadband in Urmston, Manchester area. Service keeps going down and has done for the past three days.

  • threexhorses
    Sarah (@threexhorses) reported from Chelford, England

    @bt_uk what is the phone number for customer services please.

  • PIXELHUNTER__
    PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Pinkielou100 @btsport Found deleting the app and reinstalling it is a temporary fix.

  • iainmc123
    Iain McDonald (@iainmc123) reported from New Mills, England

    @bt_uk I've already booked off 3 days work for this. 4 including issues before the 25th. And it will be a 5th day on 10th. I work from home so it's causing me so many issues. Data on my phone almost up, both draughts data already gone. No TV, no ufc, having parents do school runs.

  • iainmc123
    Iain McDonald (@iainmc123) reported from New Mills, England

    @bt_uk @OpenreachHelp So final update. @OpenreachHelp came and I have broadband. But he didn't need a roof team, basically the person who came on the 25th just didn't do it for no reason. So all this stress and wasted holidays was for... Nothing. And my @bt_uk doesn't work as the hub is in the kitchen

  • gaz_lister
    Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡

  • Fiensey
    Nicholas Fiennes (@Fiensey) reported from Wilmslow, England

    What’s wrong with @bt_uk hub seems to been having problems all day!!!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nemurikyosirou
    Kenta (@nemurikyosirou) reported

    @bt_uk Hi @bt_uk , I have already called 0330 1234 150, but the agent refused to resolve the issue and insisted on the payment. I will NOT call again to be ignored. I have proof of cancellation and equipment return.

  • HamPeasyStottie
    Peter Old (@HamPeasyStottie) reported

    @bt_uk please fix your app. I can't get out of the circular demand for verification and crazy requests to change my login email

  • Jessica67669786
    Jessica (@Jessica67669786) reported

    @ArmchairAdml @bt_uk this elderly gentleman has been a loyal customer for many years. He is now out of contract paying an extortionate price. Surely you can assist him in obtaining a reasonable priced package for his needs, and perhaps issue a refund for out of contract price hike?

  • grub_street
    Grub Street Publishing (@grub_street) reported

    @bt_uk We've already raised a complaint. But nothing has happened and your billing department hasn't done a thing. Your incompetence is breathtaking. Glad we've moved elsewhere. Just get our bill cancelled or next step Ofcom

  • shamacentre
    Shama Women's Centre (@shamacentre) reported

    Weeks with no broadband. Multiple calls. No real help. We are a charity and people depend on reaching us. BTs failure to resolve this issue is not just inconvenient, it is putting vulnerable people at risk. We urgently need BT to take responsibility & fix this. @BTGroup @BTCare

  • Simoncitizen
    Simon Smith (@Simoncitizen) reported

    @Alonso_GD Along with everything else. I have had to write to @bt_uk hard copy / snail mail because they cannot resolve issues with my #Landline digitally. However that was posted last #Wednesday 20.05.2026. Given the thousands and thousands of pounds they have extracted throughout my life?

  • Jessica67669786
    Jessica (@Jessica67669786) reported

    @ArmchairAdml @bt_uk this elderly gentleman has been a loyal customer for many years. He is now out of contract paying an extortionate price. Surely you can assist him in obtaining a reasonable priced package for his needs, and perhaps issue a refund for out of contract price hike?

  • SamChapman76
    Sam Chapman (@SamChapman76) reported

    @bt_uk why are you charging me 90 quid a month when new customers can get same service for 24.99 this is unacceptable and you know it is as well. My bad for not shopping around I will be now.

  • Lashes_N_Ink
    Amy Lou (@Lashes_N_Ink) reported

    @bt_uk She doesn’t have an account with you. She was going to be a new customer. Seen as you didn’t come to install on the day agreed, and the installation didn’t take place. Surely there’s no chance of her being billed?

  • stockport871
    Stockport871 (@stockport871) reported

    @bt_uk Told “it’s not working, it’s been like this for months and we can’t fix it, loads of people are having this issue”. Talk about customer service 🤯🙈