BT (British Telecom)

BT (British Telecom) Outage Report in Alderley Edge, Cheshire East, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alderley Edge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alderley Edge, Cheshire East, England 02/05/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alderley Edge, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Wilmslow, Stockport, Sale, Winsford, Northwich, Knutsford, Salford, Sandbach and Glossop.

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City Problem Type Report Time
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alderley Edge, England

Latest outage, problems and issue reports in Alderley Edge and nearby locations:

  • DWA2005 Dave Ashurst (@DWA2005) reported from Knutsford, England

    @RobbieSavage8 VAR does not work perfectly well when there are only fractions involved as the frame speeds being used are to slow. So let’s stop the nonsense it’s always correct, it just isn’t @btsport #Ajaxchelsea

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @bt_uk Day 27 without service, automatic compensation is currently at £200 and climbing. #ticktock

  • AgueroBall ¹⁰ 🐝 (@AgueroBall) reported from Stockport, England

    @lfc_tomm @btsport Clive Tyldesley is a ******* ****** and a shit commentator.

  • peachy_80 Chris Peach (@peachy_80) reported from Winsford, England

    @Dave_hampton @virginmedia @bt_uk I’ve got BT, good service from them but prices do rise from time to time.

  • FeeAkhtar Fee (@FeeAkhtar) reported from Manchester, England

    @bt_uk 4 phone calls to your customer service and being switched between several departments - it’s been sorted. I wouldn’t recommend you in a hurry.

  • D8rok David Brocklehurst (@D8rok) reported from Whaley Bridge, England

    Spent over an hour on the phone to @bt_uk for my problem not to get resolved and they hung up the phone. Awful customer service.

  • JackieLeighson Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera It’s been 31 days for me mate, so don’t get your hopes up any time soon. @bt_uk don’t give a toss, but on the bright side they don’t seem to have a problem with their billing department as I’m still getting these through okay.

  • JackieLeighson Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.

  • efhphoto EFH (@efhphoto) reported from Manchester, England

    @TimScot72054859 @bt_uk @MarcAllera Broken promises after broken promises @bt_uk @Ofcom

  • FullenEileen eileen fullen (@FullenEileen) reported from Manchester, England

    @mcfcman66 @btsportfootball @btsport @ManCity Cretins....never fail do they trying to keep em relevant....

  • Bikeboyslim Bikeboyslim (@Bikeboyslim) reported from Salford, England

    @bt_uk More crap service no agents to help! @Ofcom @bt_uk is rubbish how can I register a double complaint

  • AskTheShire Gregory (@AskTheShire) reported from Salford, England

    @BTGroup @Sociable_Donna @bt_uk Terrible canned responses from BT which does not actually help or solve any problems, just creates more stress

  • stachini82 Gareth Stachini (@stachini82) reported from Manchester, England

    @code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

  • lisa_red4d LisaRed4d ♥️ (@lisa_red4d) reported from Urmston, England

    @bt_uk how can I order further Wi-fi discs for my home. My new smart hub does not send Wi-fi signal to all the rooms in the house as advertised. Thanks

  • twambley_a andrew twambley (@twambley_a) reported from Manchester, England

    @bt_uk @MoneyTelegraph be careful when ordering broadband from BT They stitched me up with a 4 screen Netflix account which I don’t need said I ordered it ” on set” on a day I was on holiday Official complaint acknowledged then ignored Poor 👎🏻👎🏻👎🏻

  • CheadleTownFC Cheadle Town FC (@CheadleTownFC) reported from Macclesfield, England

    Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.

  • AskTheShire Gregory (@AskTheShire) reported from Salford, England

    @BTGroup @lovehappybody @bt_uk These UK companies have no idea how to do great customer service and make us all jump through hoops constantly

  • frostybutcher LEE HORSLEY FROST (@frostybutcher) reported from Manchester, England

    ATTENTION Our phone lines are down... @bt_uk are working hard to fix them, unfortunately they won’t be back on until tomorrow morning, our number is re directed to a mobile. So please leave all orders or messages there. Many thanks Frosty loves you all 😘

  • rbury92 Rob (@rbury92) reported from Urmston, England

    Peter Walton is awful @btsport. He's never once disagreed with a referee's decision

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TronGold79 Pro. Tron Gold (@TronGold79) reported

    @bt_uk I am moving away from BT because they are minimum £10 more expensive than other providers for the exact same speed + terrible customer service.

  • ericaw79 Erica (@ericaw79) reported

    @bt_uk Hello. I need to raise a complaint. How do I do that?

  • aselawicks Sam A Wickramasinghe (@aselawicks) reported

    @MarcAllera #PhilipJansen your @bt_uk is not providing good service & comes up with all sorts of rubbish excuses! Did not have any issues for over 6 years but @bt_uk can't give a stable internet connection for last few weeks! How hard that can be?

  • trevstanley Trevor Sharkey 🟨🟥 (@trevstanley) reported

    @bt_uk What's up with your customer service? It's impossible to get through to speak to someone!!

  • Ryan9991985 Ryan (@Ryan9991985) reported

    @bt_uk There doesn't appear to be anybody managing this issue at all. How can it take over 5 months to install broadband?! You've failed to keep us updated. You've failed to manage it properly. You've failed to provide FTP. You've failed in every regard. Account no. sent privately.

  • MelanieKirn Mel194 (@MelanieKirn) reported

    @bt_uk unbelievable service yet again from BT. We could have had fibre from the outset but they didn’t look at properly. Now they can’t order it because our previous order is open on their system! We were told it would close on 24th, 27th then 29th now 30th. Disgusting service!

  • RoyMarcus8 Roy Marcus (@RoyMarcus8) reported

    As normal @btbusinesscare @BTBusiness can’t even get in touch with me to sort the problem 5th day with out landlines 😱

  • Amy_Lockhart Amy Lockhart (@Amy_Lockhart) reported

    There's an old couple in my street who've now had no phone line for 2 weeks @bt_uk - who do I contact to get it sorted? They need their landline, they have no other form of communication, and their provider says they're waiting for you to come out and fix the problem!

  • Dave190512 Dave Childs ⭐️⭐️🌎 (@Dave190512) reported

    My @SkySports and @btsport subscriptions have now ended. Personally won’t miss them at all! Unrelenting bias crap

  • GeekGraham Mark Graham (@GeekGraham) reported

    @NadineDorries is being catastrophically stupid an act or is it just a natural state for you? Chanel 5 has always been privately owned and never publicly funded. Chanel 4 has always been funded by advertising. Next you'll be calling for @skytv or @bt_uk to be privatised.