1. Home
  2. Companies
  3. BT (British Telecom)
  4. Alderley Edge
BT (British Telecom)

BT (British Telecom) outages and service status in Alderley Edge, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Alderley Edge, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Jul 13, 5:45 PM GMT+1.
  • 55% Internet (55%)
  • 18% E-mail (18%)
  • 18% Wi-fi (18%)
  • 9% Phone (9%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alderley Edge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Alderley Edge, England

The most recent BT (British Telecom) outage reports came from the following cities: Sale, Wilmslow, Whaley Bridge, Hyde, Glossop, Stockport, Northwich, and Winsford.

CityProblem TypeReport Time
Sale E-mail 4 days ago
Wilmslow Internet 15 days ago
Whaley Bridge Wi-fi 20 days ago
Hyde Phone 21 days ago
Glossop Internet 21 days ago

Nearby cities with recent reports

Sale

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alderley Edge, England

Latest outage, problems and issue reports in Alderley Edge and nearby locations:

  • iainmc123
    Iain McDonald (@iainmc123) reported from New Mills, England

    @bt_uk By mini connectors. They don't work. The WiFi in the house isn't too bad, I could watch ufc on my phone but through the bt box it doesn't work.

  • linda25j
    Linda Jones (@linda25j) reported from Urmston, England

    @mrjakehumphrey @btsport Not a bad place to be! 👋

  • iainmc123
    Iain McDonald (@iainmc123) reported from Strines, England

    @Ofcom Hi @Ofcom, how many times can I complaint. They have missed a 3rd appointment. They just re book them and not turn up. There is nothing I can do as its only @OpenreachHelp who can do it. @bt_uk are useless and the £25 compo doesn't come near the expense of using 35 hours holiday

  • paulgreenwood5
    paul greenwood (@paulgreenwood5) reported from Urmston, England

    @lynseyhipgrave1 @btsport @jjenas8 @PaulInce @chris_sutton73 @andymay did paul ince just say costa is always on one,im a man utd fan,no one worse than paul ince,kicked out of the club for being a mouthy thug. paul you get away with looking like a dummy with stupid eyes on talksport,we can all see how ridulous you look on tv

  • psimpson13
    Paul Simpson (@psimpson13) reported from Northwich, England

    Call @bt_uk to discuss my current package, when I informed the call handler I was looking to reduce my costs he couldn’t hang up quick enough. Nice one, #customerloyalty bottom of the agenda I guess!

  • leehow2
    Lee Howarth (@leehow2) reported from Urmston, England

    @BTCare your app is garbage! I've already tried once today to buy a monthly pass without success and it took me two hours on the phone to get a refund. My Mrs has just tried to buy it and the same thing has happened to her - doesn't recognise BT ID or Password. Why can't you make

  • simon_hand
    Simon Hand (@simon_hand) reported from Sale, England

    @brownhill76 @btsport He wasn’t doing to bad before the goal as it seemed he was just enjoying a very open game, but that changed after Walton claimed the goal should have been ruled out

  • jl_massey
    Johnathan Massey (@jl_massey) reported from Wilmslow, England

    @bt_uk Got to be honest, that isn’t a great deal of comfort. Being without service for a week is massively inconvenient. I’m an existing customer moving to a property with an existing line. It is ridiculous it takes that long.

  • drbexl
    Dr Bex Lewis #StayHomeSaveLives (@drbexl) reported from Stockport, England

    Thankful that @bt_uk have contacted me, know there’s a problem with my internet - and someone’s coming Weds afternoon to sort it (dropping out/slow) - I hope! Engineer may be able to fix outside, but may have to come in - in PPE. V friendly Olga organising on the phone.

  • JamieJew590
    Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk Service is still running just the cables and poles damaged

  • DinglerGmail
    DazPenny (@DinglerGmail) reported from Bramhall, England

    @bt_uk your customer service is about the worst I have ever experienced. Been without broadband since Wednesday. Mis-diagnosed the issue and now its Wednesday before you can send an engineer. Shocking.

  • Eaveysmom
    EaveysMom (@Eaveysmom) reported from Urmston, England

    @bt_uk Mark, your chat advisor was lovley! I'm thinking we will stay with BT. I just need to sort out a second box and review our current package as there are some bits we just don't need. I was really impressed by the customer service shown to me today!

  • dopeydrafter
    david (@dopeydrafter) reported from Urmston, England

    @bt_uk Ok Jordan , the signal is really weak & drops out sometimes.

  • romileykid
    Mark 🐝💙🎗🏌️‍♂️💯 (@romileykid) reported from Bredbury, England

    @1cornishblue @btsport Phil Dowd just came out with one of the worst defences of a decision I’ve ever seen. Jenas was spot on about allowing for telepathy of player to player passes @btsportfootball

  • Catheri93331915
    Catherine Johnson (@Catheri93331915) reported from Macclesfield, England

    @samapur @bt_uk Same here it’s awful wasted an hour and no other way to contact - terrible

  • YawnoftheDad
    Anthony Crook (@YawnoftheDad) reported from Urmston, England

    @btsport @btsportfootball are you ever going to fix your app on #PS5?

  • lukeroyle41
    Luke Royle (@lukeroyle41) reported from Urmston, England

    Hey @btsport do us a favour and take all the NHL coverage or don’t take any! I pay for @NHL Gamecentre, @PremierSportsTV yet can’t watch @penguins tonight as I don’t have a BT subscription. You should not need 3 subscriptions to watch NHL in the UK. Shit for the fans again @NHL

  • KevMain
    Kevin Main (@KevMain) reported from Northwich, England

    @BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • JamieJew590
    Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.

  • CheadleTownFC
    Cheadle Town FC (@CheadleTownFC) reported from Macclesfield, England

    Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • davidgraywrites
    David Gray (@davidgraywrites) reported

    @btbusinesscare Been trying to order a mobile phone to add to our existing business account as per your current EE promotion. Had no luck using websites (yours and EE’s) keep getting messages to ‘try again later’! Can you help?

  • Nige78
    Nige Crooks (@Nige78) reported

    @btbusinesscare Broadband down in TS1?

  • LillithVexx
    LillithVexx (@LillithVexx) reported

    @bt_uk I was hoping to chat online because my phone is playing up right now but there is no way of talking to anyone. I just want to manage my bloody hub but BT gave me a stupid EE hub so now I can't use the My BT app or the EE app to manage it???

  • WASNAPPER
    Martin (@WASNAPPER) reported

    @bt_uk At the third stroke I will have been sitting listening to your terrible music on hold for more time than is bearable. In the meantime my 85 year old mother is still without a useable landline, is 4 weeks acceptable to you?

  • jaimo19
    Leigh Jamieson (@jaimo19) reported

    @bt_uk It’s a waste time nothing gets sorted just keep getting past to so many departments and the issue never gets resolved.He has had over 50 phones since start June.

  • TrainDriver1982
    Dwain Driver (@TrainDriver1982) reported

    If @bt_uk tries to insist your router is broken (when actually the network is down) DO NOT accept their new router unless you enjoy your tv stream constantly buffering….

  • billykellyWWK
    Billy Kelly (@billykellyWWK) reported

    @HolderSuzan @bt_uk The communication companies are always terrible at communicating 😒

  • sc2987
    Shoshanah Cohen (@sc2987) reported

    @bt_uk It seems to have been cancelled now (I don't know how that actually was actioned though!). But that still leaves her with the issue of getting the correct internet (as the whole package was cancelled).

  • bt_vicky
    Vicky Fraser (@bt_vicky) reported

    @bt_uk Loyal customer of many years here! Please can you tell me how to get technical email support?! Chatbot offering unhelpful advice and signposting to manuals and no reply on the telephone numbers provided. Ty

  • ManiacSpaniel
    Kate (@ManiacSpaniel) reported

    @bt_uk I’m still blocked from my btinternet email weeks later. Your customer care person said someone would call but they didn’t. How can I resolve this? I have important information in that email account and you’ve stopped me accessing it with no warning.