BT (British Telecom)

BT (British Telecom) Outage Report in Alderley Edge, Cheshire East, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alderley Edge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alderley Edge, Cheshire East, England 02/05/2026 08:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alderley Edge, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Wilmslow, Stockport, Sale, Winsford, Northwich, Knutsford, Salford, Sandbach and Glossop.

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City Problem Type Report Time
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Alderley Edge, England

Latest outage, problems and issue reports in Alderley Edge and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Macclesfield, England

    @i_jayas @bt_uk Most smart stuff needs 2.4 GHz, at least in my house... Though I did have a BT router once (Smart Hub(?)) with known issues for some smart devices. I thought they'd phased that out but maybe not. A fix simply did not exist.

  • LeahWhitehorse Leah Whitehorse (@LeahWhitehorse) reported from Salford, England

    @bt_uk Hi - No - it says no known issues.

  • JardiniereChef Jardiniere Chef (@JardiniereChef) reported from Urmston, England

    @btsport cancelled my subscription. No one else has buffering issues.

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Manchester, England

    @bt_uk your app is telling me my last bill was not paid on time? But it’s paid by direct debit and went through no problem.

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Manchester, England

    @bt_uk any issues with Broadband in Manchester. No connection and flashing pink light on my hub.

  • ianrohdebell Ian Rohde-Bell (@ianrohdebell) reported from Manchester, England

    @bt_uk @commuter_girl Why do we have to pay for these? I don't understand why you're allowed to sell inferior service for higher prices.

  • alext_davies Alex Davies (@alext_davies) reported from Manchester, England

    @bt_uk hi was expecting a call back today for a long standing issue where you are charging me for a service that should have been cancelled and I cannot use. I have rung BT about 20times & it’s still not been resolved

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....

  • ManCityPal MCFC OK (@ManCityPal) reported from Wilmslow, England

    Michael Owen @btsport you know what’s happening outside. Your ******* fans are rushing the gates to get in. Worst fans on the planet.

  • Manchester_Man Matthew (@Manchester_Man) reported from Urmston, England

    @bt_uk Is there a known issue with broadband in Urmston, Manchester area. Service keeps going down and has done for the past three days.

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....(2/2)

  • Catheri93331915 Catherine Johnson (@Catheri93331915) reported from Macclesfield, England

    @samapur @bt_uk Same here it’s awful wasted an hour and no other way to contact - terrible

  • forgedbyfiree Forged By Fire (@forgedbyfiree) reported from Manchester, England

    Thank You so Much Sian- BT_UK Team for helping me restore my internet connection i have been @bt_uk since 2013 never had an issue only sometimes but thats fixed within mins today i had the issue after so many years sian helped me fix it within 35 mins thank you again

  • ianrohdebell Ian Rohde-Bell (@ianrohdebell) reported from Manchester, England

    @bt_uk Thank you. It's very frustrating that this wasn't provided at time of sale. It also doesn't seem right that there is now an additional expense required to guarantee basic service that we used to be able to rely on.

  • Darrenmiller87 Darren Miller (@Darrenmiller87) reported from Cheadle Hulme, England

    @bt_uk Hi please can you give me a call? We were speaking today about my house move and you asked me to let you know if I needed any help. I’ve had a text to ask why I haven’t connected by broadband and their is an issue my end if it hasn’t worked.

  • MrPeteEdwards Pete Edwards (@MrPeteEdwards) reported from Urmston, England

    Hello @bt_uk and @WeAreOpenreach how can it take 3 weeks , to not resolve a broadband dropping issue in a Manchester property. Our broadband is off.. and seemingly no-one know why.

  • thomasjowendy Jo Thomas (@thomasjowendy) reported from Cheadle Hulme, England

    @bt_uk disappointed you've disconnected my 98 year old relative and left her without a phone service until Monday. Because of confusion her bill was paid on Friday. £17! But you'd already disconnected her.Spent too long with logistics to be told it will be Monday. Disgraceful.

  • Catheri93331915 Catherine Johnson (@Catheri93331915) reported from Macclesfield, England

    @bt_uk Openreach chat unusable - keeps looping to error - how can I get help please

  • SarahTrafford77 Sarah taylor (@SarahTrafford77) reported from Salford, England

    @bt_uk my internet has been down since 9.08am and you’re giving a fix time of 14.08pm so 5 hours that I’m unable to work and I also won’t be paid as I cannot do my job without wifi and as an agency worker if I can’t work I don’t get paid

  • tom_hiles Tom Hiles (@tom_hiles) reported from Macclesfield, England

    @bt_uk hi, can you guys help? I'm a BB customer but I keep getting letters for the previous house owner, despite returning them marked no longer at this address. I just got off the phone with accounts who said I should get in touch with the previous owner to ask them to call you

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • faith_honour Faith (@faith_honour) reported

    @bt_uk has the phone internet gone down ? I can’t seem to use my 4G ?

  • fiona_gillespie Fiona Gillespie (@fiona_gillespie) reported

    Not far off two weeks since @bt_uk was meant to connect our internet to our new flat and still absolutely nothing. Must have spoken to +15 people and have got nowhere. @bt_uk can you recommend any decent broadband providers or are they all as bad as you?!

  • wrkelly1 w r kelly (@wrkelly1) reported

    @bt_uk Hi #bt_tv just had an email saying my #britbox special offer is about to expire. Only watched it once ages ago and forgot I had it. When I try to manage it on your website it's sends me to theirs and when I go there they say manage thro your website. How do I cancel!!!

  • HelenMaryPike #TeamNicola #TeamMeghan (@HelenMaryPike) reported

    @bt_uk Provide the service I pay for. That would be novel.

  • MaryEbbage Mary Ebbage (@MaryEbbage) reported

    @bt_uk Switched to BT in January and my internet us worse than with my provider! The wifi (via Ethernet connection) service drops out quite regularly whilst at the pc; can’t Zoom as I freeze & drop out the meeting - even if no one else is using wifi in my house!

  • sgu73 SGU (@sgu73) reported

    @bt_uk The phone lines are down 0L69AT area. Is anything being done about this?

  • ItzJP_1 Juhil Patel (@ItzJP_1) reported

    @bt_uk Waited 22 days for an engineer to show up for Slow speeds and Internet Dropout issues! 5 visits booked and 4 of them were NO show! Engineer advises to call BT! LOL No communication from case manager.. Maybe @Ofcom can help? I’m not the only one complaining by looks of it!

  • tartanangie Angela (@tartanangie) reported

    @bt_uk Good Morning. Really need to complain about my broadband connection. It drops out frequently and is not acceptable especially as my son is working from home. A good connection is essential. Will I need to change provider or can you do anything to help. Please!!!

  • memyself_n_boo Ria Hall (@memyself_n_boo) reported

    @bt_uk I have emailed every day for the last week. Surely first thing you’re trained to do is reply to the customer???Do they have a dodgy connection too? So why is my land line not working??

  • jockdmj stephen martin (@jockdmj) reported

    So have been to my shop today & find that @bt_uk have been on to my property, dug a hole, laid cables, run those cables up my shop wall (drilling into my wall) & across to service other shops. Without mine or my partners permission.