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BT (British Telecom)

BT (British Telecom) outages and service status in Alderley Edge, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 2 outage signals in the last 24 hours around Alderley Edge, including 2 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received May 28, 1:21 PM GMT+1.
  • 80% Internet (80%)
  • 20% Phone (20%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alderley Edge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Alderley Edge, England

The most recent BT (British Telecom) outage reports came from the following cities: Wilmslow, Altrincham, Knutsford, and Stockport.

CityProblem TypeReport Time
Wilmslow Phone 3 hours ago
Wilmslow Internet 17 hours ago
Wilmslow Internet 6 days ago
Altrincham Internet 13 days ago

Nearby cities with recent reports

Wilmslow

3 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alderley Edge, England

Latest outage, problems and issue reports in Alderley Edge and nearby locations:

  • KevMain
    Kevin Main (@KevMain) reported from Northwich, England

    @BTCare hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK

  • ehsanashraf
    Ehsan Ashraf 🇵🇸 (@ehsanashraf) reported from Urmston, England

    Just an update for you @MarcAllera , I've had a phone call from the @bt_uk social media team because they thought I was talking about a BT mobile issue even though all my tweets show its an issue with @EE - come on team, this is simple stuff....

  • Juevans70A
    Julie Evans (@Juevans70A) reported from Sale, England

    So annoying when your given a date for broadband installation sat in all morning and no one has been in touch to explain it’s been delayed for 3 weeks and then it will be reviewed still in confirmed date so now have no network as it has cancelled my current network 😡 @bt_uk

  • PIXELHUNTER__
    PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England

    @Dioxology @bt_uk Found deleting the app and reinstalling it is a temporary fix.

  • JamieJew590
    Jamie Grace (@JamieJew590) reported from Lymm, England

    @bt_uk a lorry has dragged phone line cables down off houses and poles in the village of lymm.

  • keogh01
    mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • paulgreenwood5
    paul greenwood (@paulgreenwood5) reported from Urmston, England

    @lynseyhipgrave1 @btsport @jjenas8 @PaulInce @chris_sutton73 @andymay did paul ince just say costa is always on one,im a man utd fan,no one worse than paul ince,kicked out of the club for being a mouthy thug. paul you get away with looking like a dummy with stupid eyes on talksport,we can all see how ridulous you look on tv

  • andyleg66
    Andy Leggott (@andyleg66) reported from Lymm, England

    We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI

  • threexhorses
    Sarah (@threexhorses) reported from Chelford, England

    @bt_uk what is the phone number for customer services please.

  • YawnoftheDad
    Anthony Crook (@YawnoftheDad) reported from Urmston, England

    @btsport @btsportfootball are you ever going to fix your app on #PS5?

  • paulrezult
    Paul Jones (@paulrezult) reported from Middlewich, England

    Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap

  • thomasjowendy
    Jo Thomas (@thomasjowendy) reported from Cheadle Hulme, England

    @bt_uk disappointed you've disconnected my 98 year old relative and left her without a phone service until Monday. Because of confusion her bill was paid on Friday. £17! But you'd already disconnected her.Spent too long with logistics to be told it will be Monday. Disgraceful.

  • seanhickey1
    Sean Hickey (instagram seanhickeya) (@seanhickey1) reported from Marple, England

    Has @btsport got a MUTE button for Ian Darke? Boring one agenda crap, every #mufc game. #ACMMUN

  • iainmc123
    Iain McDonald (@iainmc123) reported from New Mills, England

    @bt_uk I've already booked off 3 days work for this. 4 including issues before the 25th. And it will be a 5th day on 10th. I work from home so it's causing me so many issues. Data on my phone almost up, both draughts data already gone. No TV, no ufc, having parents do school runs.

  • leehow2
    Lee Howarth (@leehow2) reported from Urmston, England

    Your systems work correctly? Once is bad luck but twice is just plain rubbish. There's no online chat available either to sort the issue out. I guess she'll have to spend 2 hours on the phone to you tomorrow trying to get a refund. It's just rubbish! @btsport @BTSportBoxing

  • CheadleTownFC
    Cheadle Town FC (@CheadleTownFC) reported from Macclesfield, England

    Apologies for the lack of tweets, @bt_uk mobile providing poor 4G signal in the Alsager area.

  • andyleg66
    Andy Leggott (@andyleg66) reported from Lymm, England

    @btsport having that biased, hair lipped halfwit on does you no credit at all. Even Walton corrected himself ... yet plug can't help acting the fan #embarrassing #mcfc #mancity

  • beaver_ronnie
    Ronnie Beaver (@beaver_ronnie) reported from Cheadle Hulme, England

    @btsport do you actually pay Peter Walton or does he do it just for the laughs poor as a ref and a joke as an analyst no wonder so many fans are muting your channel and using alternatives

  • iainmc123
    Iain McDonald (@iainmc123) reported from New Mills, England

    @bt_uk @OpenreachHelp So final update. @OpenreachHelp came and I have broadband. But he didn't need a roof team, basically the person who came on the 25th just didn't do it for no reason. So all this stress and wasted holidays was for... Nothing. And my @bt_uk doesn't work as the hub is in the kitchen

  • gaz_lister
    Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MaloneiD
    Keith (@MaloneiD) reported

    @Ofcom I have evidence BT won't let customer complaints get to 8 weeks, so they cannot be reported to the regulator. BT closed out 3 complaints I made, without reference to me. One was closed within hours of being raised. Are they permitted to do this? @bt_uk @MartinSLewis #slamming

  • FayeLcarter
    Faye Carter (@FayeLcarter) reported

    @bt_uk I've since been booted off the chat, had a text to say a complaint has been raised but no details of what or how, then had another text to say if I don't reply then the complaint will be closed. How do you reply? Every link sends you back to where you started with the messaging

  • Gizmo83508413
    Gizmo (@Gizmo83508413) reported

    @bt_uk Done that already. I might be going mad here. It's your sodding website. It shouldn't be down to me to chase a fix ETA on a fundamental problem you have. This should be information on the website and with you, surely?

  • Dajamaky
    Dave Tyrrell (@Dajamaky) reported

    @bt_uk are absolute *****. After 10 yrs of patchy WiFi we’ve made the move to another provider. 1 week before switch off they have turned off our WiFi . Thanks for nothing, mediocre pricks. I won’t hold my breath for a refund as I have long experience of your “customer service”

  • Scampicus
    mpc (@Scampicus) reported

    @bt_uk you have sent me around in circles while promising to get a person to speak to me. Blatant lying and disrespect for the customer!

  • keely490544
    keely (@keely490544) reported

    @bt_uk disabled discrimination. made complaint. respond to complaint by CALL BACK ONLY what about millions who can't use phone, deaf, stroke, speak issues etc etc etc. disgusting

  • SeanLlangynidr
    SeanMynyddLlangynidr 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇮🇪 🇵🇸 (@SeanLlangynidr) reported

    @bt_uk I've called that number over 20 times, no chance I'm going to be put on hold listening to mindless muzak again. I need my service fixed so as I can move to another ISP. If it is not resolved within another 4 days, I will be going to a solicitor. I've had enough of your lies.

  • joanneturner76
    joanne turner (@joanneturner76) reported

    @bt_uk a lot of bad experiences recently dealing with your teams. Your online moving home system doesn’t work, your team don’t know how to do it either! Very disappointing!

  • JonD_Chadwick
    Jon Chadwick (@JonD_Chadwick) reported

    @bt_uk yes, I did that twice already today. I have spoken to 4 different people Problem is getting worse.

  • karenbadcock
    Karen Badcock 🕷🇦🇫🇺🇦 (@karenbadcock) reported

    @bt_uk is it possible to speak with someone about serious internet issues in surrounding areas since major roadworks began? I also have a router to return - how is best? Thanks.