BT (British Telecom) outages and service status in Alderley Edge, England
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- BT (British Telecom) generated 0 outage signals in the last 24 hours around Alderley Edge, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jul 13, 5:45 PM GMT+1.
- Internet (55%)
- E-mail (18%)
- Wi-fi (18%)
- Phone (9%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Alderley Edge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Alderley Edge, England
The most recent BT (British Telecom) outage reports came from the following cities: Sale, Wilmslow, Whaley Bridge, Hyde, Glossop, Stockport, Northwich, and Winsford.
| City | Problem Type | Report Time |
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3 days ago | |
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Internet | 14 days ago |
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Wi-fi | 19 days ago |
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Phone | 20 days ago |
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Internet | 20 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Alderley Edge, England
Latest outage, problems and issue reports in Alderley Edge and nearby locations:
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Lee Howarth (@leehow2) reported from Urmston, England@btsport @BTSportBoxing your service has been absolutely awful this morning. I've been passed round to 6 different departments. I bought a monthly pass my account won't work and no one can help me get it activated. I'm now ringing another number to speak to person 7 to get my
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★ Deborah Moses (@TheSilverZebra) reported from Macclesfield, England@bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed
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Kevin Main (@KevMain) reported from Northwich, England@bt_uk hi, are you aware of internet issues in CW8 area? Our whole estate is down after last nights storm but status tracker says everything is OK
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david (@dopeydrafter) reported from Urmston, England@bt_uk Ok Jordan , the signal is really weak & drops out sometimes.
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💖M💖 (@RunningMissM11) reported from Urmston, England@bt_uk Please can you sort out the issues with the WiFi and YouView box. I’ve not been able to use my TV since Tuesday. I’ve rebooted the box 4 times and keep getting error code YVM302. The WiFi isn’t great either.
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Dave Challis (@ChallisDave) reported from Cheadle Hulme, England@btsport trying to log on to my account to buy monthly pass, but get error message telling me the account is not active, which I knew already as trying to pay! Can’t even log in with new password please help as you have no one on chat
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Catherine Johnson (@Catheri93331915) reported from Macclesfield, England@samapur @bt_uk Same here it’s awful wasted an hour and no other way to contact - terrible
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Dave Ashurst (@DWA2005) reported from Knutsford, England@RobbieSavage8 VAR does not work perfectly well when there are only fractions involved as the frame speeds being used are to slow. So let’s stop the nonsense it’s always correct, it just isn’t @btsport #Ajaxchelsea
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Gary Lister (@gaz_lister) reported from Moulton, England@bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??
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Philip Spooner (@aspspooner) reported from New Mills, England@bt_uk Hi Clare - ta for the reply - passed all online tests. Had another drop out a couple of hours back though... Seems like we had the same issues yesterday (but I was rarely online, so I didn’t notice....)
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Lee Howarth (@leehow2) reported from Urmston, England@BTCare your app is garbage! I've already tried once today to buy a monthly pass without success and it took me two hours on the phone to get a refund. My Mrs has just tried to buy it and the same thing has happened to her - doesn't recognise BT ID or Password. Why can't you make
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David Brocklehurst (@D8rok) reported from Whaley Bridge, EnglandSpent over an hour on the phone to @bt_uk for my problem not to get resolved and they hung up the phone. Awful customer service.
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Iain McDonald (@iainmc123) reported from Strines, England@Ofcom Hi @Ofcom, how many times can I complaint. They have missed a 3rd appointment. They just re book them and not turn up. There is nothing I can do as its only @OpenreachHelp who can do it. @bt_uk are useless and the £25 compo doesn't come near the expense of using 35 hours holiday
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colin (@colin_howard87) reported from Tintwistle, England@bt_uk All sorted by a great service advisor I was billed for some work that hadn’t been carried out
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PIXEL HUNTER (@PIXELHUNTER__) reported from Wilmslow, England@bt_uk @TL1320 Same here. VC019 error code. Have deleted the app and reinstalled which temporarily fixed it but issue is here again.
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💫Carla 💫 (@CJW1986) reported from Northwich, England@bt_uk (1/2) absolute discrase! My elderly grandparents have been left without a phone since last Friday due to a fault outside on the line. Was assured it was a priority and someone would be out on Monday to fix. Monday no one came. Then got told tuesday. Guess what....
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Julie Evans (@Juevans70A) reported from Sale, EnglandSo annoying when your given a date for broadband installation sat in all morning and no one has been in touch to explain it’s been delayed for 3 weeks and then it will be reviewed still in confirmed date so now have no network as it has cancelled my current network 😡 @bt_uk
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Pete Edwards (@MrPeteEdwards) reported from Urmston, EnglandHello @bt_uk and @WeAreOpenreach how can it take 3 weeks , to not resolve a broadband dropping issue in a Manchester property. Our broadband is off.. and seemingly no-one know why.
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Iain McDonald (@iainmc123) reported from New Mills, EnglandHavinv the worse experience with @bt_uk. Waiting on open reach to attend. They didn't attend last Friday. I am 99% sure they are not going to attend before 6pm and no one will help over the phone or call openreach for me. 4 days holiday used sat in waiting for nothing. Shocking
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Gary Lister (@gaz_lister) reported from Moulton, England@bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rod Robson (@rodrrobson) reported@bt_uk the hub is on orange. Can't report the fault as page not working
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Daniel Factor (@DanielFactor79) reported@DavidPi74336203 @bt_uk Refuse to pay. If they send balifts round tell them to **** off
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Justine Clement (@JustClembo) reported@bt_uk what an absolute disgrace of a service you’ve ‘given’ my 84yr old parents moving house from Wales to Selsey. It has been the single most stressful part of moving home & still not resolved. Between you & @EE you’ve stressed them to the hilt & they’ll be 4wks no internet
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Restore Britain Moray (@theFMofficer) reported@bt_uk Hi BT. I'm eligible for BT Home Essentials, but I'm not a BT or EE customer. I need to apply online as I can't use the phone due to a disability. I can't find an online application for new customers. Could you point me in the right direction? Thanks. @Ofcom
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Simon Mitchell (@SimonMitch1956) reported@bt_uk @herbie963 Call them and chat online is a joke. I put a complaint in and they’ve just dismissed it out of hand and closed the case without even talking to me !
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Pam Medlock (@PamMedlock) reported@bt_uk It won’t! I have spoken to at least 6 different people for hours to sort the problem. I was told to buy a new phone which I was assured BT would pay for if it didn’t fix the problem. It didn’t and you won’t pay. 😫
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Vince (@vinc3h4ll) reported@bt_uk don’t want you to close account! can’t login to web as your procedures require a billing account number and I haven’t had but account for some years
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Kate (@ManiacSpaniel) reported@bt_uk I’m still blocked from my btinternet email weeks later. Your customer care person said someone would call but they didn’t. How can I resolve this? I have important information in that email account and you’ve stopped me accessing it with no warning.
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Alan Swanson (@Haggisguy) reported@bt_uk The first 3 I cannot do because I cannot log into my account online, you don't take international checks, I don't live in the UK so pay machine doesn't work. And your customer service team want to authenticate the account with me, using a uk mobile.
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Dunc (@derbydunk) reported@bt_uk Hello. We got an email to say digital voice starts 20/7/26. It said we'd receive a code which we've never had and said an engineer would visit for switchover. Today we've received a new smart hub and phone. Is an engineer coming? Do we need a code? We're confused 🙃