BT (British Telecom) Outage Report in Alderley Edge, Cheshire East, England
Why is my BT (British Telecom) service not working?
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Alderley Edge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Alderley Edge, England
The most recent BT (British Telecom) outage reports came from the following cities: Stockport, Wilmslow, Altrincham, Sale, Northwich, Sandbach, Winsford, and Congleton.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport
|
8 days ago | |
|
Wilmslow
|
Internet | 18 days ago |
|
Wilmslow
|
Wi-fi | 27 days ago |
|
Wilmslow
|
Internet | 28 days ago |
|
Stockport
|
Phone | 29 days ago |
|
Altrincham
|
TV | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Alderley Edge, England
Latest outage, problems and issue reports in Alderley Edge and nearby locations:
-
Linda Jones (@linda25j) reported from Urmston, England@mrjakehumphrey @btsport Not a bad place to be! 👋
-
MikeB (@mekonmcfc) reported from Urmston, England@bt_uk why is broadband so slow, I am actually turning it off and using 4G !! What am I paying for
-
Paul Jones (@paulrezult) reported from Middlewich, EnglandHey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap
-
Iain McDonald (@iainmc123) reported from New Mills, EnglandHavinv the worse experience with @bt_uk. Waiting on open reach to attend. They didn't attend last Friday. I am 99% sure they are not going to attend before 6pm and no one will help over the phone or call openreach for me. 4 days holiday used sat in waiting for nothing. Shocking
-
A&T (@AshTom03396918) reported from Macclesfield, England@bt_uk Please can somebody call me from the Case Management Team. I have just called to chase Automated Compensation; I was told by the Inbound Adviser that no further credits are due, however credits received so far are to correct your billing errors. See inbox. @MoneyTelegraph
-
Nicholas Fiennes (@Fiensey) reported from Wilmslow, EnglandWhat’s wrong with @bt_uk hub seems to been having problems all day!!!!!
-
💖M💖 (@RunningMissM11) reported from Urmston, EnglandPlease can you sort out the issues with the WiFi and YouView box @bt_uk I’ve. It been able tousle my TV since Tuesday. I’ve rebooted the box 4 times and keep getting error code YVM302. The WiFi isn’t great either. #BTTV #IDontNeedThis
-
Iain McDonald (@iainmc123) reported from New Mills, England@bt_uk I've already booked off 3 days work for this. 4 including issues before the 25th. And it will be a 5th day on 10th. I work from home so it's causing me so many issues. Data on my phone almost up, both draughts data already gone. No TV, no ufc, having parents do school runs.
-
Iain McDonald (@iainmc123) reported from Strines, England@bt_uk That's the 3rd missed appointment. @bt_uk and @OpenreachHelp are the worst companies I have ever dealt with. The system is shocking and it's a complete joke that there is nothing I can do as they are the only company who can do it. Shouldn't be allowed.
-
colin (@colin_howard87) reported from Tintwistle, England@bt_uk All sorted by a great service advisor I was billed for some work that hadn’t been carried out
-
Chief Mechanic (@jm0rr1s) reported from Northwich, England@DavidWGWalker @SkyAnton @shrewsweb @btsport That is absolutely not what I am doing or something I condone. Neither @shrewsweb or @btsport have indicated that a Tuesday game is down to Liverpool.
-
Dan #Tech4Good Sodergren (@dansodergren) reported from Urmston, England@IanMCalvert @EE @bt_uk @MarcAllera So it hasn't just happened to me then... Right it's worth a complaint or three to @EE and @BT and maybe even a spot on @BBCWatchdog or @bbc5live
-
Friends of the Carrs (@FotCarrs) reported from Wilmslow, England@mikeberriman87 @prodnose @btsportfootball @SkySportsPL @btsport @TheAthleticUK Same here - after hanging on the phone for 45 mins was told the cancellation charge is over £200 for me @btsport ... they have given me 1 month free though - whoohoo! Sky sport I managed to cancel on line with no problem at all.
-
Iain McDonald (@iainmc123) reported from New Mills, EnglandDidn't turn up. The worse experience of my life. Wasted 40 hours holiday, that's time I would have spend with my children. @OpenreachHelp won't prioritise another appointment. Between @bt_uk and then the system, the process and the service is a disgrace. Never been this angry.
-
david (@dopeydrafter) reported from Urmston, England@bt_uk Ok Jordan , the signal is really weak & drops out sometimes.
-
MikeB (@mekonmcfc) reported from Urmston, EnglandIs everyone’s @bt_uk WiFi as bad as mine, so slow@
-
Iain McDonald (@iainmc123) reported from New Mills, England@bt_uk @OpenreachHelp So final update. @OpenreachHelp came and I have broadband. But he didn't need a roof team, basically the person who came on the 25th just didn't do it for no reason. So all this stress and wasted holidays was for... Nothing. And my @bt_uk doesn't work as the hub is in the kitchen
-
Iain McDonald (@iainmc123) reported from Strines, England@Ofcom Hi @Ofcom, how many times can I complaint. They have missed a 3rd appointment. They just re book them and not turn up. There is nothing I can do as its only @OpenreachHelp who can do it. @bt_uk are useless and the £25 compo doesn't come near the expense of using 35 hours holiday
-
Luke Royle (@lukeroyle41) reported from Urmston, EnglandHey @btsport do us a favour and take all the NHL coverage or don’t take any! I pay for @NHL Gamecentre, @PremierSportsTV yet can’t watch @penguins tonight as I don’t have a BT subscription. You should not need 3 subscriptions to watch NHL in the UK. Shit for the fans again @NHL
-
Iain McDonald (@iainmc123) reported from New Mills, England@bt_uk By mini connectors. They don't work. The WiFi in the house isn't too bad, I could watch ufc on my phone but through the bt box it doesn't work.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Malick Ba (@likmao) reportedjust got off the phone with your customer service.. you're the worst. Not serving the right speed, not activating my downgrade for 5 months now. And result I need to cancel @bt_uk . congrats!!!
-
David (@davidevanlloyd) reported@bt_uk Can I DM? Basically you cancelled my btconnect email and will not allow re-access...nor will you allow me to issue a complaint as the account does not exist. Awful business....shocked you replied. No one trust BT. No customer care!
-
Malick Ba (@likmao) reportedjust got out the from with your customer service.. you're the worst. Not serving the right speed, not activating my downgrade for 5 months now. And result I need to cancel @bt_uk. congrats!!!
-
Alison Lord (@alord1605) reported@bt_uk - at what point did your customers become hostages to your miscommunicatimg Bot? For 1 week now we’ve had no internet service & no clarity on the problem or when it will be fixed. Updates are meaningless, often inaccurate and unhelpful!As a regulated service it’s shocking
-
Random Lady (@RandomL27450904) reported@bt_uk hello, we are having issues with our broadband. the connection is really poor and we really need help. me and my family members all work from home most of the time and it’s essential the wifi is connected at all times. Is there someone I can speak to about this please?
-
The Wobbly Gamer 👀🎮 (@TheWobblyGamer) reported@Dirtypawz__ @bt_uk I either have to pay £900 to cancel the account or keep paying £130 a month, I’ve been made redundant in the last few months and can’t afford either options
-
Richard Sergeant (@sergeantrich) reportedOkay @bt_uk had an engineer out on Monday about trickling internet. He escalated it to Open Reach. Had a text, same day, saying another engineer was to arrive today before 1pm. They didn’t show. Kind of at a loss at what to do next. Help!
-
ryan (@ryanmassive11) reported@TotalFootyTip @btsport Would never pay for there tick box crap
-
Tom Ball (@tomball2) reportedHelping Mum deal with Dad dying means dealing with a lot of different companies. @tescomobile took a six minute phone call (including wait time). @bt_uk has taken six hours so far - still not resolved and still sending Mum erroneous bills. What about bereaved who don't have help?
-
Deano (@ST225_Deano) reported@SkySports what's the ******* point in paying for the sports if you never show anything but football below the @premierleague yet again another game on @btsport. I'm just gonna cancel my subscription. No wonder people illegally stream #RobbersWithoutMasks