BT (British Telecom)

BT (British Telecom) Outage Report in Alderley Edge, Cheshire East, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alderley Edge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alderley Edge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alderley Edge, Cheshire East, England 01/05/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alderley Edge, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Manchester, Stockport, Sandbach, Sale, Glossop, Salford, Northwich, Wilmslow and Lymm.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alderley Edge, England

Latest outage, problems and issue reports in Alderley Edge and nearby locations:

  • cjj88_ Chris Johnson (@cjj88_) reported from Manchester, England

    For those complaining, I understand about the cost but if @btsport live up to the kind of programming and service they are advertising on paper (beyond this New Year schedule I mean).. then it is on another level to Sky. That's easy to see.. @btsportwwe

  • AmuletL Amulet Windows Mcr Ltd (@AmuletL) reported from Urmston, England

    @bt_uk my down load is 0.90 My upload is 2.34

  • elgobsucram Marcus 👌🇬🇧🇯🇲🇮🇪 (@elgobsucram) reported from Salford, England

    @bt_uk website: looks like you're leaving, we can't show you deals Me: I'm not Customer service: reset your password and it'll work Me: *resets* Website: looks like you're leaving, we can't show you deals Me: well I bloody might now Only want to upgrade internet package

  • DWA2005 Dave Ashurst (@DWA2005) reported from Knutsford, England

    @RobbieSavage8 VAR does not work perfectly well when there are only fractions involved as the frame speeds being used are to slow. So let’s stop the nonsense it’s always correct, it just isn’t @btsport #Ajaxchelsea

  • JackieLeighson Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk You’ve been trying to help for months to no avail, I just wanted to flag how crap the service has been - it’s a business account.

  • daviesl5 lynne davies (@daviesl5) reported from Tintwistle, England

    @bt_uk It affects wireless devices but has never been this bad! They recently replaced 100m of cable at the bottom of our road so this did seem to sort it out as had problems for a couple of years but kept getting fobbed off. Also the speed was capped at 24

  • ijezie_emeka Ijezie Emeka (@ijezie_emeka) reported from Manchester, England

    @England @bt_uk @JHenderson Damn! Shaw narrowly missed out

  • suziplumbo susan booth (@suziplumbo) reported from Manchester, England

    Can you imagine if foden played for the dippers btsport would be in melt down

  • dopeydrafter david (@dopeydrafter) reported from Urmston, England

    @bt_uk Ok Jordan , the signal is really weak & drops out sometimes.

  • Fiensey Nicholas Fiennes (@Fiensey) reported from Wilmslow, England

    What’s wrong with @bt_uk hub seems to been having problems all day!!!!!

  • AgueroBall ¹⁰ 🐝 (@AgueroBall) reported from Stockport, England

    @lfc_tomm @btsport Clive Tyldesley is a ******* ****** and a shit commentator.

  • ged2go Gerard (@ged2go) reported from Manchester, England

    @bt_uk absolutely sick to death of #BTBroadband Every time I try streaming it runs slow and spoils my enjoyment. I am in the market for any provider who can guarantee uninterrupted viewing for the same or less cost #SkyBroadband #VirginBrodband

  • KurtMCR Kurt ハイアム (@KurtMCR) reported from Salford, England

    The @btsport app had @WWE #RAW ready to stream early this morning. Down to 2hrs with the advert breaks taken out. Hardly seems worth recording and hitting fast forward when the app has it all done for me!

  • FeeAkhtar Fee (@FeeAkhtar) reported from Manchester, England

    @bt_uk 4 phone calls to your customer service and being switched between several departments - it’s been sorted. I wouldn’t recommend you in a hurry.

  • stachini82 Gareth Stachini (@stachini82) reported from Manchester, England

    @code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

  • dopeydrafter david (@dopeydrafter) reported from Urmston, England

    @bt_uk evening, just want to say my broadband signal upstairs is really poor , not happy

  • twambley_a andrew twambley (@twambley_a) reported from Manchester, England

    @bt_uk @MoneyTelegraph be careful when ordering broadband from BT They stitched me up with a 4 screen Netflix account which I don’t need said I ordered it ” on set” on a day I was on holiday Official complaint acknowledged then ignored Poor 👎🏻👎🏻👎🏻

  • linda25j Linda Jones (@linda25j) reported from Urmston, England

    @mrjakehumphrey @btsport Not a bad place to be! 👋

  • MaryLianne93 MaryLianne93 (@MaryLianne93) reported from Manchester, England

    @bt_uk are a joke!!! I’m still paying for your service for another 2 weeks yet you have already cut off my @btsport and BT TV app and access!✋🏼

  • JackieLeighson Jack Leigh (@JackieLeighson) reported from Manchester, England

    @bt_uk - the worst customer service I’ve ever had the misfortune of dealing with. We put in an order in July, 9 cancellations later (most of which they’ve not told us about in advance) and we still don’t have the product. If we operated this poorly we would be out of business.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • B4DService Anon (@B4DService) reported

    @bt_uk your customer service staff have made an error on assigning me as the customer instead of the admin contact on an account and your now penalising the legitimate account holder who is pension credit. #customerservice #btsucks #customerexperience

  • _crazyfoodluver Washma (@_crazyfoodluver) reported

    @bt_uk why is ur wifi terrible pls

  • david43ni david (@david43ni) reported

    @bt_uk i don’t understand why i been sent a new home hub when i never reported a fault or issue ?

  • SamuelCise 🟡 Samuel Cise (@SamuelCise) reported

    Why oh why did I choose to go with @bt_uk for my home broadband! Service guaranteed to go live today and now delayed two weeks!! I should’ve stuck to my guns and gone elsewhere!!

  • ian_morg1 Ian (@ian_morg1) reported

    @bt_uk been trying now for 4 weeks to have broadband connected at new premises after being told it would just be a case of plugging the router in. Being told today there are still issues, we move tomorrow and still have no answers

  • sam_bon Bonnies29 (@sam_bon) reported

    @bt_uk Thanks for confirming. Its a pity we didn't see this flurry of activity earlier, maybe then I wouldn't have seen the need to cancel.

  • themouseandlynn Lynne (@themouseandlynn) reported from Airdrie, Scotland

    @bt_uk serious rant coming. I have had nothing but issues with you since joining in January. None of them solved. Now I have no internet and I work from home. New hub on way but not until 28th. What happened to engineers coming to fix things.

  • jeaniejtg Jeanie Gallacher (@jeaniejtg) reported

    @bt_uk Kevin, I had a call from BT. I've set up a new package. I knew I'd lose some channels as soon as this went through, didn't realise ALL the Premium channels would go. I'm navigating the new package, getting used to new channels & programmes. Thanks for your help & advice. Jeanie

  • juliandc Julian Clarke (@juliandc) reported

    @bt_uk Well done BT for selling PS5s to their customers (only 1/customer). That’s how I got one. Been a BT Fibre 100 customer for 2 years (good working from home Covid timing). Very reliable & performant. Just renewed for another 2years £3/month cheaper. Nice.

  • ManningBecs Becs Manning (@ManningBecs) reported

    @bt_uk you keep hassling me to send back equipment. You’ve not sent me the returns pack despite chasing you on chat last week and you’ve shut my BT log in and ID down. Another example of frustrating service and why I’m no longer a customer.