BT (British Telecom) Outage Report in Knaphill, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Knaphill, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Knaphill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Knaphill, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Windsor, Wokingham, Godalming, Woking, Byfleet, Bracknell, Farnborough, Feltham, Aldershot, Walton-on-Thames, Chertsey, Guildford and Staines.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hounslow |
Phone | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Knaphill, England
Latest outage, problems and issue reports in Knaphill and nearby locations:
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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Miss Carli Jay
(@MissCarliJay) reported
from
West Molesey, England
@bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤
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Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
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Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Margaret Hanson
(@margyhanson21) reported
@bt_uk waited on phone 25 mins from 4.15pm to be asked for my mobile number,then he told me to hang up home phone and he would ring me back on mobile - still waiting
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Rosa Alba Macdonald
(@rosa_alba_macd) reported
@bt_uk I have already explained once if not twice that I have accessed the self-help forums and support pages and tried all the server names for Contacts. The links there are 18 months or so out of date. I need a direct contact for email for a tech to tell me the server addies. /
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John
(@johng225) reported
Hey @bt_uk looks like my broadband will be down for over a day. Did I read there was compensation? Did I imagine that? Automatic or is there a form to fill out?
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Sami Strutt
(@SamiStrutt) reported
@bt_uk trying to become a broadband customer but can’t get in contact with you!
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Duncan Mather
(@DuncTM) reported
What awful pricing @btsport £25 for existing customers for a month..... almost the same as @SkySports but with a couple of games of interest to most on a good week or £15 as long as you sign up for 2 YEARS!!!! WFT?!?! Plus minority sport filler few care about. #greedy #ripoff
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conorharrisonluby
(@Conor_Luby) reported
@bt_uk @XboxSupport I’m having trouble connecting via the app with the code ID106 but the ID doesn’t show up on the website
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Dan Lawrence
(@CrimsonChin36) reported
@btsport having issues logging in to my account again... password reminders not being received on my phone or email
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Ian kelly
(@IanKelly1987) reported
@GaryLineker @btsport It’s terrible having to put up with Jake Humphrey
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Nicola ⚽🇾🇪🏏📺🍰🐝
(@nicolab77) reported
@bt_uk Is there an issue with your website? Can't log on and none of links for forgotten password etc seem to working
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LFC4LIFE
(@LFC4LIFENET) reported
Sky Go app I find really good But watching BT Sports on their website it’s so slow & constantly jumpy Anyone find this? Any suggestions? Thinking for LFC tomorrow @btsportfootball @btsport