BT (British Telecom)

BT (British Telecom) Outage Report in Knaphill, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Knaphill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Knaphill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Knaphill, Surrey, England 11/20/2025 14:25

November 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Knaphill, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Camberley, Aldershot, Twickenham, Feltham, Byfleet, Windsor, Woking, Bracknell, Guildford, Farnham, Hampton, Walton-on-Thames and Warfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHounslow Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Knaphill, England

Latest outage, problems and issue reports in Knaphill and nearby locations:

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • edujones14 Ed Jones (@edujones14) reported

    @bt_uk If only your customer services tried to help. Then we wouldn’t be here.

  • micsim35 Michael Simms (@micsim35) reported

    @bt_uk Your new diagnostics setup for home broadband is a such a faff. I already turned the router off for 5 minutes and reconnected before your bot did the router reboot. Now I have to wait for a phone call back? The problem isn't my router or cable to the socket

  • snowleopardess Anne Greensmith 💙 (@snowleopardess) reported

    @bt_uk What an absolutely disgusting service.

  • micsim35 Michael Simms (@micsim35) reported

    @bt_uk Yeah, there's an engineer coming tomorrow now. They factory reset the router and it made no difference, they think it may be surge damage from a recent power outage but I'm not entirely convinced but will wait and see anyway before raising a complaint as they also suggested.

  • David_B235 David(Northwest Lancashire Train Spotting) (@David_B235) reported

    @bt_uk any idea why Wi-Fi in FY5 area is down Internet went off at 2.30pm says maintenance taking place

  • wildkippers Huw Evans #Annibyniaeth 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBIW #FBPE #FBPPR (@wildkippers) reported

    @bt_uk It's the 8th day after the min hub was to have been delivered as the immediate solution as per our agreement with BT to maintain a semblance of broadband service. Our broadband has now been restored. The failure of DPD is a BT failure as they are your agents - they work for you

  • Paul_Stocks_IFA Paul Stocks (@Paul_Stocks_IFA) reported

    @bt_uk hi, I wonder if you can help. My elderly parents have just moved house and last week ordered BB, phone and TV. Service went live yesterday but they've received no equipment. Royal Mail website suggest you dispatched it last Monday but no more details. Thx

  • CWPJenniS Jenni Sullivan (@CWPJenniS) reported

    @OpenreachHelp @BTCare You're service is apalling. 6 WEEKS I have been waiting for my installation, still no sign of an engineer. I am so close to just cancelling my order and going with another provider. All about sales, absolute SHITE customer service.

  • OneThreeFourTwo VW Camper Man (@OneThreeFourTwo) reported

    @CaravanNut @bt_uk Weirdly, I had their 4g service before and it was quite good. Went to order 5g and they said we didn’t have 5g coverage. I ordered it using a different postcode for the checker and it’s really good. £10 a month for 6 months, £20 thereafter. 24 month contract & portable. 💪🏼

  • BuseAndy Andy (@BuseAndy) reported

    @bt_uk That’s a joke, never turned up for an appointment. Still heard nothing. Installed the unit myself and it is worse than I had before. Can not even watch TV on a kindle! Thanks BT👎