BT (British Telecom)

BT (British Telecom) Outage Report in Knaphill, Surrey, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Knaphill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Knaphill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Knaphill, Surrey, England 01/15/2026 19:55

January 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Knaphill, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Thames Ditton, London, Hounslow, Windsor, Wokingham, Godalming, Woking, Byfleet, Bracknell, Farnborough, Feltham, Aldershot, Walton-on-Thames, Chertsey and Guildford.

Loading map, please wait...
City Problem Type Report Time
United KingdomThames Ditton Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Knaphill, England

Latest outage, problems and issue reports in Knaphill and nearby locations:

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • DanielDerek91 Daniel Hill (@DanielDerek91) reported from Camberley, England

    @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • NeilFranks7 Neil Franks (@NeilFranks7) reported from Hounslow, England

    @bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Tamoshant Tam O’Shanter 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇸🇴 (@Tamoshant) reported

    @EE I signed up for @btsport pass yesterday. The account is still inaccessible and I’m unable to watch. I’ve also tried to contact you many times but getting nowhere. This is extremely poor service.

  • sannahall65 Sandra Hall65 (@sannahall65) reported

    @bt_uk I've recently signed up to BT via EE as a new customer should I not receive the £150 Amazon voucher ??,

  • DavidhMedium DavidH:Medium (@DavidhMedium) reported

    @bt_uk Are there issues with broadband in the Aylesbury area. Had internet until about 11:30am this morning and suddenly it’s gone off and still hasn’t come back online. And yes I’ve turned the box on and off, did the reset and all that

  • TomShouts Tom Shouts (@TomShouts) reported

    @bt_uk Enough of your fake concern on twitter for optics. We were over an hour and half on hold for the majority of time being sent to from one staff to the next. We have informed you within the 30days sp stop over charging for a BB speed service you could deliver in the first place.

  • linealfury Simon H (@linealfury) reported

    @19KhanIm @MichaelBensonn @btsport It's a crap era outside of the top 3

  • nickcauser92 Nick Causer (@nickcauser92) reported

    @MichaelBensonn @btsport Fury only said he wants the fight so quickly because he knew Usyk wouldn’t be ready in time. He’ll now claim Usyk is ducking when there was no chance he’d ever fight then. Fury is conning fans and it’s nothing new. Anyone that believes him is an idiot.

  • CRB704 sixfive (@CRB704) reported

    @CurtP_ @MichaelBensonn @btsport Biggest fallacy in boxing is that these guys have any control over who/when they fight. The television network they fight on The belt if they have one Their promoter Fighters are employees of all three but most fans don’t understand this.

  • simplepc Simon Salvin (@simplepc) reported

    @SamsungUK Thanks for getting back to me, this morning I’ve taken a further 2 steps backwards which confirms to me the @bt_uk Pro TV Box is to blame for all the issues experienced. I’ll get BT to look at their hardware.

  • TomShouts Tom Shouts (@TomShouts) reported

    @bt_uk If this is not rectified in the next billing period we will be cancelling the direct debit and going elsewhere. Your customer service is appalling, so the fake Twitter concern is a facade. Stop misselling highspeed BB packages you cant deliver.

  • beaconbabe Granny's got her name in a Michael Rosen book!!! (@beaconbabe) reported

    Internet and phoneline down again. 2nd time since Wednesday! (only a few hours respite b4 it went again) @bt_uk this is REALLY STRESSFUL our disabled daughter doesn't understand why she can't video her friends again @OpenreachHelp why AGAIN?