BT (British Telecom)

BT (British Telecom) Outage Report in Knaphill, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Knaphill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Knaphill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Knaphill, Surrey, England 02/10/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Knaphill, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Woking, London, Hampton, Godalming, Hounslow, Feltham, Chertsey, Bracknell, Lightwater, Aldershot, Walton-on-Thames, Guildford, Thames Ditton, Windsor and Wokingham.

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City Problem Type Report Time
United KingdomWoking Internet
United KingdomLondon Total Blackout
United KingdomHampton Internet
United KingdomGodalming Phone
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Knaphill, England

Latest outage, problems and issue reports in Knaphill and nearby locations:

  • alanburkittgray Alan Burkitt-Gray (@alanburkittgray) reported from London, England

    @bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • iiLorraine Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England

    @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • floralclaire floralclaire (@floralclaire) reported from Bracknell, England

    @bt_uk My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk haven’t fixed it. A disgrace!

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • floralclaire floralclaire (@floralclaire) reported from Bracknell, England

    @bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s

  • Em_Hands Emma Hands (@Em_Hands) reported from Twickenham, England

    @bt_uk atrocious service once more - NO INTERNET, NO LANDLINE & NO MOBILE for 7 DAYS. Every day an engineer is promised - due yesterday, due today now TUESDAY apparently. 🤬😡😤 #CustomerServiceFail

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • floralclaire floralclaire (@floralclaire) reported from Bracknell, England

    @bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • j_dip Jai Mistry (@j_dip) reported from Hounslow, England

    @bt_uk I have had no internet for the last 2 hours it went offline this morning and came back now it’s nonexistent. Please help!!

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • whitedan2001 Dan White (@whitedan2001) reported from London, England

    Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

  • pinners888 Pinners (@pinners888) reported from Wokingham, England

    @btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • RadarRadar Alan R Adair (@RadarRadar) reported from Hounslow, England

    @btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.

  • StuartTarn Stuart the Copywriter (@StuartTarn) reported from Egham, England

    Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jahwibble Raj (@jahwibble) reported

    @bt_uk your Google with Chromecast BT Sports App now opens to a mobile version of the App since a March 3 update. The icon has also disappeared from the my apps line up despite being installed. Is this a known issue. All fine before March 3 update

  • Fulop123 Not Your Average (@Fulop123) reported

    @bt_uk Do you know when the BT Premium Whole Home Wi-Fi with four discs will be back in stock please? I might have to cancel the order as I need it ASAP

  • Geyoung1992 Gemma young (@Geyoung1992) reported

    @bt_uk yet again I’ve placed an order only for there be issues. My home move 2 months ago was terrible and now my mobile regrade is stuck was cold transferred from one team to the next told I would be called back and haven’t!! #notgoodenough #btcomplaint

  • KelMatsena Amukelani (@KelMatsena) reported

    @PeteQuince @bt_uk Shocking service

  • neilmlomax Neil Lomax 📻🎧🎤 (@neilmlomax) reported

    @bt_uk Love to , but you’ve cancelled our start time THREE TIMES by email with NO explanation. Big business first , costumer service second !

  • MarkPhi32443506 kyle c (@MarkPhi32443506) reported

    @xlphos @bt_uk Avoid bt. My partner asked number change and was not done she was subject to **** threats and calls last night a vulnerable adult left abused by bt. They refuse to do other or credit my bill. AVOID BT BAD COMPANY

  • MarkPhi32443506 kyle c (@MarkPhi32443506) reported

    @bt_uk @xlphos Avoid bt. My partner asked number change and was not done she was subject to **** threats and calls last night a vulnerable adult left abused by bt. They refuse to do other or credit my bill. AVOID BT BAD COMPANY

  • Lainley20 Lainley (@Lainley20) reported

    @bt_uk Thank you very much Sharon K, can someone else please deal with it, we have no BT entertainment channels. She altered the TV package yesterday without telling us, we need these channels back as soon as please. Surely someone else can help out with this query!

  • JeremyPlatt5 Jeremy Platt (@JeremyPlatt5) reported

    @bt_uk It's taken best part of 4 days - and me spending several hours on helpdesk calls - for BT to fail to fix my broadband, which they have themselves deactivated in error. Now told I have to wait another four days for an engineer. Appalling service.

  • resource4ltd Andrew Savage (@resource4ltd) reported

    Inept &appalling service & delivery from bt business broadband @btbusinesscare 18 days since order - still no operational broadband. Multiple broken commitments to deliver, hours spent on phone trying to resolve- still 5 days before next promised delivery- damaging my business!