BT (British Telecom) Outage Report in Knaphill, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Knaphill, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Knaphill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Knaphill, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Bracknell, Guildford, Hounslow, Farnham, Aldershot, Hampton, Walton-on-Thames, Warfield, Godalming, Woking, Shepperton, Windsor, Camberley and Egham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Knaphill, England
Latest outage, problems and issue reports in Knaphill and nearby locations:
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Stuart the Copywriter
(@StuartTarn) reported
from
Egham, England
Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
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Pinners
(@pinners888) reported
from
Wokingham, England
@btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Lorraine Maunder 🌸
(@iiLorraine) reported
from
Windsor, England
@bt_uk internet been exceptionally slow or even down all weekend…so frustrating!
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk haven’t fixed it. A disgrace!
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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National Trading Standards Scams Team
(@NTSscamsteam) reported
@PuddlesOnTour @bt_uk @WeAreOpenreach Hi Daniel. Unfortunately, the NTS Scams Team is not a reporting or advice service. If you need further advice, please contact the Citizens Advice Consumer Service on 0808 223 1133 or to report a potential fraud, please contact Action Fraud on 0300 123 2040 – Fiona
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CHRIS LEKAN ALAWODE
(@ChrisAlawode) reported
@bt_uk I am contacting via this medium because no faster means. A/C 11483237 has problem with the remote control. It is erratic, on and off problem. Help please.
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Conor Walker
(@ConorNorthEnd) reported
@bt_uk Why are my speeds currently at 2mbs? Been like this for, 2 days now, FAR FAR below the promised speeds, tried running a speed test 3 times gets to 90% and says "we were unable to test your speed"...Help anyone?
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miltontyroneesquire
(@RazorBladeAlley) reported
@berenyi_miki @bt_uk Lived in Catford 99-01 & a food outlet must have had a similar no. I'd get calls from a man with broken English repeating "Ali? I got fish". Despite my protests he didn't understand he had the wrong no. Eventually I said 'great, bring it round.' Never heard anything after that.
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Jon Camden
(@camdenjon) reported
@bt_uk just tried to get through to you on the phone about upgrade to full fibre offer. As usual long delay answering & in the end I gave up waiting. Perhaps you could phone me if it's not too much trouble. I know you're very busy as this has been repeated to me over 100 times.
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Tam Tam
(@CaptainMetal666) reported
@bt_uk ARGH!! Your "new and improved" email client you're forcing me to use is TERRIBLE!! Who can I complain/give feedback/suggest improvements to?!
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🐝BeeCharmer 🐝 Ann ☺️
(@Antoine71284847) reported
@PeriwinkleCott1 @bt_uk I thought so , but no .. they arrived in the Dark .. Mid winter. I was woken by the sounds of digging!! The Pole is awful! I’ll send you a few photos. Right next to a Cherry tree . A note on the pole : After .. it was put in .
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NeilCuth66
(@NCuth66) reported
@btsportmotogp @MotoGP @MichaelLaverty Correct me please!! BTSport had a segment regarding the engines for next year and in the segment reported saying engines for next year cannot be touched. Surely this means Yamaha will still be slow and unreliable ?
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Make Money With Cassie
(@CassieMPorter) reported
@bt_uk Yep. The signal constantly drops out
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Rach
(@aitch_R_aitch) reported
@bt_uk Hi Steph, I don't have an account number-I'm a potential new customer wishing to join, ready to go but both of your agents obvs don't need the sale!! I'm off to join @Plusnet now as they actually act like they want the business! #FurtherTrainingReqd