BT (British Telecom)

BT (British Telecom) Outage Report in Knaphill, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Knaphill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Knaphill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Knaphill, Surrey, England 02/17/2026 07:15

February 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Knaphill, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Woking, Guildford, Thames Ditton, Godalming, Hampton, Feltham, Chertsey, Bracknell, Lightwater, Aldershot, Walton-on-Thames, Windsor and Wokingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Knaphill, England

Latest outage, problems and issue reports in Knaphill and nearby locations:

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CoadstaF1 CoadstaF1 💙💛🇺🇦 (@CoadstaF1) reported

    @bt_uk No good. Mine has been unstable since mid June! New filters, new socket, hub and cable. STILL intermittent at best and MIA at worse.

  • LizPegrum Liz Pegrum (@LizPegrum) reported

    @btbusinesscare Hi BT business, how come you have lost our order details, we now only have a limited service and your hopeless helpline says you can’t do anything until 29 July? What are we supposed to do? No support available at weekends and some of us have to work at weekends

  • zylononthebag ZylonGGs (@zylononthebag) reported

    @bt_uk worst broadband

  • IanPBuckingham ✍🏼 Ian P Buckingham 🤔💙 (@IanPBuckingham) reported

    @bt_uk Let me be clear: This is the part where, after enduring your call centred screwing up, I tell thousands of people of my impossibly awful experience I then reject the paltry compensation and excuses and claim back hundreds of pounds in compensation. Sort out your processes!

  • NealeBussey Neale Bussey (@NealeBussey) reported

    @bt_uk Yes, as. back stop in case the problem is not fixed. But meanwhile I have been threatened that email service will be reduced, and of course have to wait until mid-late August.

  • GreenFFProduce Green Family Farm (@GreenFFProduce) reported

    @bt_uk we are on day 4 of no internet. In Oct we had 4 weeks with no internet! I have not had one phone call, or message from you despite me calling you, messaging you. We have a “stay fast guarantee” but no mini hub even provided. Costing £100s a day for office hire. Help pls!

  • WelliXL WelliXL (@WelliXL) reported

    @bt_uk so someone changed my account and told me my monthly payments would be the same however it's now doubled and my connection is still awful. Wired I get 50mb when it's supposed to be 1000Mbps

  • atlanta25 Jim Holland 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦💙😷#FBPE #FBPPR (@atlanta25) reported

    @bt_uk Yet another of your deadlines come and gone. It’s 2 months and 6 days since FTTP was installed and it’s still not working. This must be a new record for appalling service.

  • jagreen4u Jason Green (@jagreen4u) reported

    @BTCare Why is my internet SO slow\ offline this morning, over 1300ms response to any site LAN or wifi. Engineer booked through troubleshooting but now I sit and wait until Wednesday?! Refund please!

  • Ziggy_Z4C Zac (@Ziggy_Z4C) reported

    @bt_uk Hello things have pretty much been the same, I turned the WiFi off the other day for about 20 minutes and it made no difference. I just frustrating as the one game I enjoy playing starts lagging every time I’m on it which it never used to