BT (British Telecom) Outage Report in Knaphill, Surrey, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Knaphill, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Knaphill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Knaphill, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Bracknell, Farnborough, Feltham, Aldershot, Walton-on-Thames, Godalming, Chertsey, Woking, Guildford, Staines, Camberley, Twickenham and Byfleet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Knaphill, England
Latest outage, problems and issue reports in Knaphill and nearby locations:
-
Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
-
Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
-
John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
-
Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
-
Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
-
DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
-
TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
-
Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
-
Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
-
Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
-
Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
-
Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
-
Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
-
Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
-
Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
-
DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
-
Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
-
Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
-
Miss Carli Jay
(@MissCarliJay) reported
from
West Molesey, England
@bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤
-
Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Gary Mackenzie
(@harlequin_1963) reported
@bt_uk Suddenly after 30 minutes on hold and a chat with a real human, Openreach admit it was a major outage on multiple properties and that we will have it fixed by ......... 26th October. 9 days to fix an exchange only set of cables
-
andy whyte 🏎
(@whyteuk) reported
good news! the @bt_uk broadband order i placed on the 13th of august that was supposed to be installed by the 3rd of september but kept rolling back every day without an update has FINALLY got a new installation date! 18th april of 2023. it really is hard to be this bad .👏.
-
Faye
(@Fayemusnus1) reported
@bt_uk @WeAreOpenreach She said there was a 4-5 minute wait time to get through to @WeAreOpenreach. It’s now an hour later and no-one has bothered to recontact me with what’s going on. You have my mobile no., you have my email, you could reply via Twitter. But no. Silence again. Ignoring issues again.
-
ItsWardyBoi
(@ItsWardyBoi) reported
@bt_uk Ok no problem, how do I go about getting compensation considering this shouldn't have happened in the first place, considering I gave you guys plenty of the time to cancel the takeover?
-
David Diaz Tomasson 🇨🇱🇩🇰
(@SpitfireMKXII) reported
Please, if you have a simple request like when a pole will be replaced, never ask the owners @bt_uk, they really won’t help you. Useless customer service.
-
You’re mad
(@whyusomadlol1) reported
@PrimeVideo buy the rights to the premier league get rid of these dog **** companies @btsport @SkySports
-
SimonBrundish
(@SimonBrundish) reported
Hey @MLB very kind of you to fleece your subscribers at the beginning of the season then take away their streaming service in the playoffs But Super nice from your UK partner @btsport to not even show game 2 of the ALDS I pay for all these services yet had to listen at 2am…
-
ItsWardyBoi
(@ItsWardyBoi) reported
@bt_uk Ok, thank for you for the clarity, is there any way for this to be escalated, as 2 weeks for resolution of something that isn't my fault is not acceptable?
-
Annabel Beeforth
(@AnnabelBeeforth) reported
Another tree fallen in the village, taking out the line that feeds broadband to most of its residents. So thats another round of apologies to my clients for not being able to fulfil my work commitments to them. @bt_uk I hope you fix this soon 😕
-
Rolo Tamasi
(@Rolo_Tamasi) reported
@bt_uk I did and I didn't see a clear answer so asked you for your help. Was that a silly thing to expect?