BT (British Telecom)

BT (British Telecom) Outage Report in Knaphill, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Knaphill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Knaphill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Knaphill, Surrey, England 11/12/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Knaphill, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Bracknell, Guildford, Hounslow, Farnham, Aldershot, Hampton, Walton-on-Thames, Warfield, Godalming, Woking, Shepperton, Windsor, Camberley and Egham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Knaphill, England

Latest outage, problems and issue reports in Knaphill and nearby locations:

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • StuartTarn Stuart the Copywriter (@StuartTarn) reported from Egham, England

    Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"

  • pinners888 Pinners (@pinners888) reported from Wokingham, England

    @btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • iiLorraine Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England

    @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

  • whitedan2001 Dan White (@whitedan2001) reported from London, England

    Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • floralclaire floralclaire (@floralclaire) reported from Bracknell, England

    @bt_uk My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk haven’t fixed it. A disgrace!

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • floralclaire floralclaire (@floralclaire) reported from Bracknell, England

    @bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • floralclaire floralclaire (@floralclaire) reported from Bracknell, England

    @bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NTSscamsteam National Trading Standards Scams Team (@NTSscamsteam) reported

    @PuddlesOnTour @bt_uk @WeAreOpenreach Hi Daniel. Unfortunately, the NTS Scams Team is not a reporting or advice service. If you need further advice, please contact the Citizens Advice Consumer Service on 0808 223 1133 or to report a potential fraud, please contact Action Fraud on 0300 123 2040 – Fiona

  • ChrisAlawode CHRIS LEKAN ALAWODE (@ChrisAlawode) reported

    @bt_uk I am contacting via this medium because no faster means. A/C 11483237 has problem with the remote control. It is erratic, on and off problem. Help please.

  • ConorNorthEnd Conor Walker (@ConorNorthEnd) reported

    @bt_uk Why are my speeds currently at 2mbs? Been like this for, 2 days now, FAR FAR below the promised speeds, tried running a speed test 3 times gets to 90% and says "we were unable to test your speed"...Help anyone?

  • RazorBladeAlley miltontyroneesquire (@RazorBladeAlley) reported

    @berenyi_miki @bt_uk Lived in Catford 99-01 & a food outlet must have had a similar no. I'd get calls from a man with broken English repeating "Ali? I got fish". Despite my protests he didn't understand he had the wrong no. Eventually I said 'great, bring it round.' Never heard anything after that.

  • camdenjon Jon Camden (@camdenjon) reported

    @bt_uk just tried to get through to you on the phone about upgrade to full fibre offer. As usual long delay answering & in the end I gave up waiting. Perhaps you could phone me if it's not too much trouble. I know you're very busy as this has been repeated to me over 100 times.

  • CaptainMetal666 Tam Tam (@CaptainMetal666) reported

    @bt_uk ARGH!! Your "new and improved" email client you're forcing me to use is TERRIBLE!! Who can I complain/give feedback/suggest improvements to?!

  • Antoine71284847 🐝BeeCharmer 🐝 Ann ☺️ (@Antoine71284847) reported

    @PeriwinkleCott1 @bt_uk I thought so , but no .. they arrived in the Dark .. Mid winter. I was woken by the sounds of digging!! The Pole is awful! I’ll send you a few photos. Right next to a Cherry tree . A note on the pole : After .. it was put in .

  • NCuth66 NeilCuth66 (@NCuth66) reported

    @btsportmotogp @MotoGP @MichaelLaverty Correct me please!! BTSport had a segment regarding the engines for next year and in the segment reported saying engines for next year cannot be touched. Surely this means Yamaha will still be slow and unreliable ?

  • CassieMPorter Make Money With Cassie (@CassieMPorter) reported

    @bt_uk Yep. The signal constantly drops out

  • aitch_R_aitch Rach (@aitch_R_aitch) reported

    @bt_uk Hi Steph, I don't have an account number-I'm a potential new customer wishing to join, ready to go but both of your agents obvs don't need the sale!! I'm off to join @Plusnet now as they actually act like they want the business! #FurtherTrainingReqd