BT (British Telecom) Outage Report in Knaphill, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Knaphill, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Knaphill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Knaphill, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Farnborough, Feltham, Aldershot, Walton-on-Thames, Godalming, Chertsey, Woking, Guildford, Staines, Camberley, Twickenham, Byfleet and Windsor.
| City | Problem Type | Report Time |
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 London |
Internet | |
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Internet | |
| London |
Internet | |
| London |
Internet | |
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| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Knaphill, England
Latest outage, problems and issue reports in Knaphill and nearby locations:
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
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Lorraine Maunder 🌸
(@iiLorraine) reported
from
Windsor, England
@bt_uk internet been exceptionally slow or even down all weekend…so frustrating!
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Spike
(@tenbus_uk) reported
@bt_uk Sorry - I should have said "It's not a Wi-Fi problem it's the VDSL connection between my modem/router/hub AND WEYBRIDGE CABINET 6 that is being disconnected."
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Mark
(@mark_outta_cryo) reported
@CatherineHSmith @bt_uk @BTCare is a account that should help. That's an extraordinary amount. No way that should be the case
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Egremont
(@EgremontUK) reported
BT Open Reach @bt_uk refuse to let local families know when internet access will be restored two weeks after lines come down - meaning no online lessons for children #BTOpenReach #BT
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Andrew Pole
(@Mrpolea) reported
@bt_uk good afternoon, still having issues with the BT sport app on PS5. It just goes to a black screen after about an hour. Have to close app and go back in for it to work? Tried deleting and reinstalling and still the same??
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Catherine Smith
(@CatherineHSmith) reported
@bt_uk @OpenreachHelp @WeAreOpenreach So a minute ago while talking to customer care who fob me off again said there’s nothing that can be done. Then BT text bot tells me that there IS a fault and that engineers will be fixing it. But I find out these aren’t BT engineers but Openreach, even though I pay BT.
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Steve7
(@Stevewhy7) reported
@CarvetiiCoffee @bt_uk I had a problem with BT, and I emailed the MD, he doesn't get to read it, but you get a priority request to the top tier team, hope that helps
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alunvaughan
(@alunvaughan) reported
@bt_uk Hi is there any way to check progress of a fault here please? The fault tracker is showing 2 different resolution dates and... 1/2
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Darren Northfield
(@RevJohnnyPanic) reported
@bt_uk Given up complaining cos its pointless. First it was the old hub so got a new one problems persisted internet drops out out constantly but no fault even though engineers said there was all the apps on tv stop working apps on phone same and smart meter but not your fault jokers
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Catherine Smith
(@CatherineHSmith) reported
@mark_outta_cryo I called @bt_uk to ask about being connected. They quoted £5k! We have been over paying for years while receiving such a poor service but they always refuse to help. Now my kids can only do school work when the weather is good or there’s no one else near by the internet!
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Matt
(@mattcroissants) reported
@bt_uk where is my fault up to? the website does not make it clear if i need to do anything.Customer journey is awful