BT (British Telecom) Outage Report in Knaphill, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Knaphill, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Knaphill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Knaphill, England
The most recent BT (British Telecom) outage reports came from the following cities: Bracknell, Hounslow, Yateley, Camberley, Guildford, Feltham, Chertsey, Isleworth, Godalming, Farnborough, Aldershot, Woking, Thames Ditton, and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 5 days ago |
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Total Blackout | 8 days ago |
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Internet | 9 days ago |
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Internet | 11 days ago |
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Internet | 11 days ago |
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Internet | 11 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Knaphill, England
Latest outage, problems and issue reports in Knaphill and nearby locations:
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Chris (@MrChris62) reported from Guildford, England@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, EnglandSat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
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Michael Youmans (@therealmyoumans) reported from Guildford, England@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Daniel Hill (@DanielDerek91) reported from Camberley, England@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
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Lord Mess (@stevemessenbird) reported from Normandy, EnglandI pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Murray Heslin (@Muzzhar) reported from Wokingham, England@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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(Potts) ATFC (@richardpotty) reported from Farnborough, EnglandStop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
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Miss Carli Jay (@MissCarliJay) reported from West Molesey, England@bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤
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Gracie (@SarahJGrace1) reported from Godalming, England@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
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Daniel Edwards (@EddieEdwards16) reported from Bracknell, EnglandGood work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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Jack-Dog (@JackDogAiredale) reported from Busbridge, England@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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Andrew Mussenden (@A_Mussenden) reported from Chertsey, England@giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.
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Chris (@MrChris62) reported from Guildford, England@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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TomYoung (@young_tom88) reported from Guildford, England@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Ian Arnell (@IanArnell) reported from Camberley, England@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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Paul (@Pauljar58453395) reported from Hounslow, England£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
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Gracie (@SarahJGrace1) reported from Godalming, England@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, EnglandNU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Rogers (@bliprogers) reported@bt_uk No disrespect but you don't understand my frustration at all. We are unable to work without a sufficient service! And every time I've been promised a call back this hasn't happened, so I won't hold my breath. As asked numerous times, WHEN DOES THIS BECOME BREACH OF CONRACT?
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jaden🔰 (@ColbourneJaden) reported@bt_uk YO12 broadband’s down, no internet no card machines working etc. How quickly will you have it sorted? Cheers
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Brian McLaren 🏴🇬🇧 (@brianmcluk) reported@bt_uk just like clockwork speeds are dropping below 10mbs. More trouble than ever before since upgrading. 5 years of issues and still no resolution. @virginmedia hurry and get into my area.
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Paul Jenkins (@PaulJenkinsUK) reported@OpenreachHelp No, @bt_uk say that they have raised a complaint with Openreach but we have to wait until Openreach respond to them. The Openreach ONT box in our parent's new bungalow has the wrong serial number
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Charlotte1990 (@Charlotte19905) reported@bt_uk Spoken to someone on the phone, there is a fault outside my home and they will fix it before the 30th. All well and good but I'm isolating and now have no Internet or phone line. They know this too. Lady on phone was lovely.
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Ralph Nathan (@benyamin61) reported@bt_uk @BT on 28/11 agreed upgrade of just broadband to add landline AND to RETAIN current phone no.for relative with dementia. Checked online and spotted BT error: change of phone no. BT cancel and refuse to honour deal .Disappointingly poor!
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Paul Jenkins (@PaulJenkinsUK) reportedWhen was @bt_uk privatisation again? They are still sticking to customer service standards of the 1970s BT could learn a thing or two from @SkyHelpTeam
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Ralph Nathan (@benyamin61) reported@BTCare on 28/11 agreed upgrade of just broadband to add landline AND to RETAIN current phone no.for relative with dementia. Checked online and spotted BT error: change of phone no. BT cancelled and refuse to honour deal.Disappointingly poor!
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Bhavik Depala (@bhavikdepala) reported@bt_uk Yet more appalling service. 10 days on, no internet connection. NO COMMUNICATION. The lies are horrendous. Told that an engineer is booked, call up to check what time the engineer is booked for, told no engineer is booked on the system. WHEN WILL I GET INTERNET CONNECTION!?
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Ye Olde Autosport (@YeOldeAutosport) reportedHad to close my old man's @bt_uk account today and I don't think I've ever spoken to someone as polite or as helpful as the chap on the other end of the phone. Brilliant customer service.