BT (British Telecom) Outage Report in Knaphill, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Knaphill, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Knaphill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Knaphill, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Windsor, Wokingham, Godalming, Woking, Byfleet, Bracknell, Farnborough, Feltham, Aldershot, Walton-on-Thames, Chertsey, Guildford and Staines.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Knaphill, England
Latest outage, problems and issue reports in Knaphill and nearby locations:
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
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Livvy
(@londonsnewbie) reported
from
Hounslow, England
@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Maria Ganner
(@mazzles78) reported
from
West Molesey, England
@bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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danielle
(@danielle7566) reported
@bt_uk hi, I’m trying to cancel by sports. I followed the directs given and cannot find the option online. Please cancel my subscription
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Joe Stutter
(@JoeStutter) reported
@bt_uk Hi, are there any known issues in the GL12 / Charfield Area? Internet is down and there is a red light above LOS, not on the actual router but another box attached to the wall? Thanks.
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🌟🌟🌟Ste Oreilly🌟🌟🌟*
(@superdog1984) reported
@btsport Existing customer, £26 per month. This is cheaper and a free sub to The Athletic. Anything for existing customers?
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Connor
(@OGHalcyon) reported
@bt_uk Router keeps flashing orange and going down multiple times every hour all day. When I try to reset it gets stuck on purple instead. An engineer was meant to come this week but never did (at least I didn’t get a text). In need of serious help please!
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Fina Watson
(@FinaWatson) reported
@btsport @SpeedwayGP disappointing that my BT broadband is not good enough to support @btsport so I miss out on the Speedway GP coverage.
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Sharon Williams
(@shabrynco1) reported
@bt_uk as a customer affected by the fire at Bilsdale mast, it would be nice of you to send out an email or 2 to keep us up to date with what is happening rather than us pick up snips from the news, which isn't much! Is our TV with no channels for 2 weeks? Do we retune?
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PhilW
(@philboze) reported
@bt_uk Well there was no internet on my devices despite the hybrid device showing a signal. I just restarted them all and it came back.
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Jessica
(@transjessy89) reported
@JasziieeM @bt_uk It's been crap for weeks @bt_uk are the biggest liars ever
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LAllen
(@leegarryallen) reported
@badboybubby69 @btsport @SkySports Watching Newcastle v West Ham now and looks like camera lense has been smeared in Vaseline. Awful. They're reducing quality to flog UHD.
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Dave Hedgehog
(@DaveHedgehog11) reported
@bt_uk If BT's network infrastructure wasn't antiquated rubbish devoid of investment then there would be no need for a 4G SIM card to back it up. Just skip the bit where you give BT any money and buy a 4G router and unlimited data SIM.