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BT (British Telecom)

BT (British Telecom) outages and service status in Knaphill, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 2 outage signals in the last 24 hours around Knaphill, including 2 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Jul 4, 7:04 AM GMT+1.
  • 62% Internet (62%)
  • 19% E-mail (19%)
  • 8% Wi-fi (8%)
  • 5% TV (5%)
  • 5% Phone (5%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Knaphill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Knaphill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 4: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Knaphill, England

The most recent BT (British Telecom) outage reports came from the following cities: Guildford, Hounslow, Farnborough, Addlestone, Camberley, Feltham, Bracknell, Egham, Wokingham, Windlesham, Windsor, Chertsey, Aldershot, Woking, and Fleet.

CityProblem TypeReport Time
Guildford Internet 4 hours ago
Hounslow Wi-fi 20 hours ago
Farnborough Phone 3 days ago
Addlestone Internet 4 days ago
Camberley Internet 5 days ago
Feltham Internet 6 days ago

Nearby cities with recent reports

Feltham

2 recent signals

6 days ago
Guildford

1 recent signals

4 hours ago
Hounslow

1 recent signals

20 hours ago
Farnborough

1 recent signals

3 days ago
Addlestone

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Knaphill, England

Latest outage, problems and issue reports in Knaphill and nearby locations:

  • TriumphBikernut
    steve harrison (@TriumphBikernut) reported from Addlestone, England

    @Kelvin_Tatum @SpeedwayGP @btsport Lindgren.... cheats never prosper ๐Ÿ˜‚

  • IanArnell
    Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • nowak_matt
    Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. Iโ€™ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • SuperScienceGrl
    โŒฌNessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

  • therealmyoumans
    Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • kutanural
    Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • Muzzhar
    Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, canโ€™t get hold of faults either. Unacceptable!

  • heathercaudle
    Heather Caudle RN (@heathercaudle) reported from Camberley, England

    @bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.

  • Macdonald2Sandy
    Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • FuzzEVisuals
    ๐•‹๐• ๐•ž ๐”พ๐•ฃ๐•š๐•—๐•—๐•š๐•ฅ๐•™๐•ค (@FuzzEVisuals) reported from Wokingham, England

    I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport

  • MzMayRene
    May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • carlozoccali
    Carlo Zoccali (@carlozoccali) reported from Woking, England

    @bt_uk Yes but looks like I wonโ€™t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky

  • floralclaire
    floralclaire (@floralclaire) reported from Bracknell, England

    @bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!

  • Em_Hands
    Emma Hands (@Em_Hands) reported from Twickenham, England

    @bt_uk atrocious service once more - NO INTERNET, NO LANDLINE & NO MOBILE for 7 DAYS. Every day an engineer is promised - due yesterday, due today now TUESDAY apparently. ๐Ÿคฌ๐Ÿ˜ก๐Ÿ˜ค #CustomerServiceFail

  • CoreblimeyVic
    victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , canโ€™t even use phone as hotspot. Less jumping on bandwagons, more in service.

  • MoggyMarshman
    Moggy๐Ÿ›ธ๐Ÿช๐Ÿš€๐Ÿ‘๏ธโƒค (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! Iโ€™m cancelling my contract. Get a firestick

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. ๐Ÿ˜ƒ

  • stevenffc123
    Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Canโ€™t justify paying for this

  • Sharonkuhl
    Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

  • young_tom88
    TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad canโ€™t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! ๐Ÿ˜ฃ

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sharon_railton
    Sharon&Mark (@sharon_railton) reported

    @bt_uk I got a call from Chris just after 8pm,basically everyone I spoke with at BT said it wasnโ€™t their problem and that you outsource all your work to open reach,so take it up with them! I pay BT for a service and youre happy to leave vulnerable people without a phone line.Disgusting

  • Stever_wales
    Steve 'beyond the bounds of respectability' (@Stever_wales) reported

    @bt_uk I eventually got through , was on the phone for over an hour, repeating my issue to 3 different staff members, and still no resolution or definitive answer. I need someone to own the problem, report back to me on progress of a Welfare Issue.

  • Ministryofmess
    Andy250 (@Ministryofmess) reported

    @bt_uk can't get in touch with anybody about an Openreach issue. I keep getting text messages saying they are going to cancel our broadband engineer. Looks like a glitch in the system.

  • lisa7514
    LisaF1 ๐Ÿ (@lisa7514) reported

    @DeborahBlythe @bt_uk BT are useless!! Had an engineer booked in today to sort out our tv and WiFi , he turned up at the front door said I havenโ€™t got a tool for that as mines broken and walked off .. ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก

  • gavin277
    Gavin 277 (@gavin277) reported

    @bt_uk Is there a fault on your network in the LE17 area as there is no broadband

  • lyndannh
    Lynda Hull (@lyndannh) reported

    @bt_uk HELP please.

  • poutingpou
    Kyron Hodgetts (@poutingpou) reported

    @bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody. Come on #BT get cracking

  • welshshez81
    welshshez (@welshshez81) reported

    @bt_uk Nothing was sorted only just got off from speaking to your advisor. Sort that app of yours out it's broken more than It works

  • AlanReeve2
    Alan Reeve (@AlanReeve2) reported

    @bt_uk I've called but it said it could be 45 min wait, I can afford the cost of waiting that long, surely you can help here please

  • paul_archer
    paul_archer (@paul_archer) reported

    @bt_uk haha you are joking aren't you? The lines are only answered 8am-9pm Monday to Friday even though you complete migrations over the weekend now with what seems minimally trained staff and no support.