BT (British Telecom)

BT (British Telecom) Outage Report in Hampton, Greater London, England

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The latest reports from users having issues in Hampton come from postal codes TW12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hampton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hampton, Greater London, England 03/02/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hampton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Southall, London, City of London, Wembley, Croydon, Hammersmith, City of Westminster, Camden Town, Hanwell, Brentford, Islington, Kingston upon Thames, Thornton Heath, Wallington and Harlesden.

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City Problem Type Report Time
United KingdomSouthall E-mail
United KingdomLondon Internet
United KingdomCity of London Wi-fi
United KingdomLondon Wi-fi
United KingdomWembley Internet
United KingdomCroydon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Hampton, England

Latest outage, problems and issue reports in Hampton and nearby locations:

  • anton_georgiou Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, England

    My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

  • simonphipps simon phipps (@simonphipps) reported from Camden Town, England

    Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

  • londonsnewbie Livvy (@londonsnewbie) reported from Hounslow, England

    @btbusinesscare been asked to dm you with my account number, regarding an issue- please help

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!

  • edwardkellow Edward Kellow (@edwardkellow) reported from Paddington, England

    @bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?

  • JezzaTrev Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?

  • RednWhiteJames GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England

    @bt_uk I am livid. Absolutely Livid with your service right now

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

  • KristinaWallen Kristina Wallen (@KristinaWallen) reported from Richmond, England

    @BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish

  • JIGGYJAMMER JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England

    @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mabel_samuel Mabel Samuel (@mabel_samuel) reported

    @bt_uk Yes @bt_uk I've done all of that. It also keeps closing mid way through watching things which is really annoying! Can you help?

  • martymcspy Marty (@martymcspy) reported

    @bt_uk Unfortunately I don't have a landline number on the same Broadband, and the website doesn't seem to allow to search via PostCode. I run a business from the PostCode and the Internet has been down the whole day.

  • Timbo3003 Tim (@Timbo3003) reported

    @btsportfootball @btsport please can you explain why when @btsport has invested so much in the coverage of the champions league the quality of the picture on BT Sport 3 is just awful. It keeps pixelating which doesn’t inspire confidence. I wonder if I will receive an answer?

  • BillCoxPT Bill (@BillCoxPT) reported

    @btsport camera quality is absolutely terrible in comparison to @SkySportsPL

  • jody_hovell jody foxforlife 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🦊 (@jody_hovell) reported

    So what's the betting there is some "technical issues " before kickoff on btsport for Liverpool v ajax...🤔🤔

  • Treborf67 Trebor F (@Treborf67) reported

    @btsport @btsportfootball Can someone please let the poor geezers talking drivel during the sporting v spurs game know that the reason Edwards didn’t work out at Spurs was due to his parents wanting stupid money for him

  • Timbo3003 Tim (@Timbo3003) reported

    @btsportfootball @btsport Please can you explain why when @btsport has invested so much in the coverage of the champions league the quality of the picture on BT Sport 3 is just awful. It keeps pixelating which doesn’t inspire confidence. I wonder if I will receive an answer?

  • Grahammray Graham Of Rivia (@Grahammray) reported

    Piss poor customer service by @Plusnet and @BTCare as standard. Avoid!

  • Halif4x Halifax (@Halif4x) reported

    @mearzyy @bt_uk That’s absolutely appalling customer service and general behaviour from BT But tbh it’s BT, that is the standard or norm with BT they are straight up awful and provide no help with your situation and try to weasel you at any opportunity

  • Halif4x Halifax (@Halif4x) reported

    @mearzyy @bt_uk BT and most other providers COUGH sky are absolutely heinous and have awful practice and professionalism