BT (British Telecom)

BT (British Telecom) Outage Report in Hampton, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Hampton come from postal codes TW12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hampton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hampton, Greater London, England 11/21/2024 14:55

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hampton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Islington, Croydon, Holborn, Wembley, Ealing, Camden Town, City of Westminster, Paddington, Slough, Banstead, Harringay, Thornton Heath, Hayes and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCamden Town Internet
United KingdomHarringay Internet
United KingdomLondon Internet
United KingdomIslington Internet
United KingdomIslington TV
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hampton, England

Latest outage, problems and issue reports in Hampton and nearby locations:

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Croydon, England

    I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • StuartTarn Stuart the Copywriter (@StuartTarn) reported from Egham, England

    Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • am_on_the_fence jrachw (@am_on_the_fence) reported from Richmond, England

    @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • JohnnyDowling10 Johnny Dowling (@JohnnyDowling10) reported from Croydon, England

    It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

  • VixThatRuns Vix (@VixThatRuns) reported from Redhill, England

    @BrydonN2 @bt_uk Wow thats poor

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk waited five hours for a engineer No communication Anotherost customer

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

  • Nazzzzzz1000 Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported from Lambeth, England

    @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • Godavarian193 GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • excellenceinLDN Lonely-planet-girl (@excellenceinLDN) reported from Lambeth, England

    @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

  • ilopezcard Ingrid Lopez Cardona (@ilopezcard) reported from Lambeth, England

    @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • haveablowtinman Peter Morris (@haveablowtinman) reported

    @Rob_Rolls99 @btsport @Plusnet Spoke to BT tech who after some time said it was a known issue between plusnet and BTSport app. Raised to highest level but they don't seem to be getting anywhere. Works on non plusnet networks

  • Rob_Rolls99 Rob Rolls (@Rob_Rolls99) reported

    @haveablowtinman @btsport @Plusnet Yeah I’m having this issue too, can’t log in to BT Sports App on any device connected to WiFi, also can’t even log into MyBT on any device connected to my WiFi

  • Markafc87 Mark (@Markafc87) reported

    @bt_uk not being funny my broadband has bin down now for hours all it says is people are working on it and that they don’t have to come to the house to sort it. FIX IT

  • CorndogLives CorndogLives (@CorndogLives) reported

    @bt_uk Had the flashing purple light on our router for the last two days. Says there is issues in the OL12 area but given no estimated fix time. Really need some idea of the issues as have work to do from home.

  • TO_Ldn_Mcr TO (@TO_Ldn_Mcr) reported

    @ashleyjplatt @btsport This florida game is one of the worst I've seen

  • michelle9966k Michelle Conn (@michelle9966k) reported

    @bt_uk No fibre broadband I’m on halo and I cannot even contact you by phone what’s the point of that not even live chat is there for some reason please help

  • skiptotheend Sarah Morpeth (@skiptotheend) reported

    @bt_uk Love this ! The ‘fault’ was BT removing our landlines and replacing them with ‘digital voice’ which only works when there is power … now into 24 hours of power cut … ! Can anyone spot the problem ?

  • haveablowtinman Peter Morris (@haveablowtinman) reported

    @Plusnet I did that 3 days ago. Was told there was nothing you could see at your end and it's a @btsport issue. Funny cos when I spoke to BT they said it was a @Plusnet issue. Closer inspection BT discovered it was a known serious incident and said they were working on it.

  • Girlwithvoiceuk Little But Fierce 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@Girlwithvoiceuk) reported

    @bt_uk Our situation has been a case in point of how very poor communication can cause and materially contribute to even previously satisfied long term customers leaving immediately. Ie very preventable. One for our complaint handling/communication training courses!

  • Faith_4_today Gina (@Faith_4_today) reported

    @bt_uk hi, we’ve had no dial tone or WiFi all day/evening after storm last night. Checked via text service who said network problem this morning - now checked again and they say all is fine with line but still no dial tone or WiFi - please advise thanks