BT (British Telecom)

BT (British Telecom) Outage Report in Hampton, Greater London, England

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The latest reports from users having issues in Hampton come from postal codes TW12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hampton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hampton, Greater London, England 10/03/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hampton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Hounslow, Harrow, Redhill, Wembley, City of London, Hammersmith, Guildford, Southall, Kingston upon Thames, Camden Town, Northolt, Sutton and City of Westminster.

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City Problem Type Report Time
United KingdomAddlestone Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomHounslow Internet
United KingdomHounslow Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hampton, England

Latest outage, problems and issue reports in Hampton and nearby locations:

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • Nazzzzzz1000 Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported from Lambeth, England

    @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • ilopezcard Ingrid Lopez Cardona (@ilopezcard) reported from Lambeth, England

    @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

  • JohnnyDowling10 Johnny Dowling (@JohnnyDowling10) reported from Croydon, England

    It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • SabineDreibe Sabīne (@SabineDreibe) reported from Paddington, England

    @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk waited five hours for a engineer No communication Anotherost customer

  • Godavarian193 GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • iiLorraine Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England

    @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KatyElleBlake Katy Markham (@KatyElleBlake) reported

    @bt_uk For the past four days, our internet has gone down at least once a day. Yesterday it was twice; today we’re up to five times. It usually reconnects, but this is a complete pain. I’m in CV3, are you aware of any issues?

  • BonSteventon Ben Steventon (@BonSteventon) reported

    @bt_uk I’ve been having issues with SONOS and my Smart Hub 2. I’m told there’s a software update that you can push to my hub to fix the problem?

  • Phoenixcollecti Chrissie (@Phoenixcollecti) reported

    Absolutely outraged at the customer service from @bt_uk disgusting how it can take over a month for complaint still to be going on and still not sort 😬

  • pjmalone1990 Pj Malone (@pjmalone1990) reported

    @bt_uk Issue is not with the suppliers. Was speaking to an engineer today and they had everything ready to go and repaired since the 7th of May. Also why am I receiving overdue bills for an account that was cancelled and never even used. This was already settled over a phonecall.

  • wired2thebrink Alan (@wired2thebrink) reported

    @maidmentj @OpenreachHelp Not sure if @bt_uk have an app like sky. But when sky drops you can instantly report the fault through app, I have issue when windy. Test it low winds it's fine but high winds it fails. I'm literally would pull on my wire next test they do to simulate wind but that's naughty ;)

  • kevgod Kevin Duncan (@kevgod) reported

    @bt_uk ever since we were convinced to switch from EE to BT - our broadband has been terrible. Drops out and then doesn’t come back for ages. Restarting smart hub over and over. Is it bad hardware or something your end? 5 years on EE with not a single issue please help

  • KatyElleBlake Katy Markham (@KatyElleBlake) reported

    @bt_uk Thanks. That says no issues; and has since it started. Is it possible that the hub is broken? Could we get a new one, if so?

  • pjcunn5 Patrick (@pjcunn5) reported

    @bt_uk can you give an update on when broadband issue affecting BT31 will be resolved

  • DEEUK_ DEEUK🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DEEUK_) reported

    @bt_uk my broadband is still not working it been off from 8am wtf

  • yeahnotbad Martin (@yeahnotbad) reported

    @OpenreachHelp so today your engineer decided to just not bother turning up to the fibre install appointment FOR THE SECOND TIME. With zero explanation. OpenReach is disgracefully difficult to get hold of. BT can't help us, we have now been waiting 7 WEEKS for internet. @bt_uk