EE Outage Report in Windlesham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Windlesham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Windlesham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Windlesham, Surrey, England
The most recent EE outage reports came from the following cities: London, Hayes, Weybridge, Fleet, Maidenhead, Bracknell, Yateley, Slough, Godalming, Farnham, Guildford, Cobham, Woking, Byfleet and Crowthorne.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Windlesham, England
Latest outage, problems and issue reports in Windlesham and nearby locations:
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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Hannah
(@absentxminded) reported
from
Spelthorne District, England
Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months
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HaflaNextDoor
(@iKaremk) reported
from
Hillingdon, England
@EE hi I need some help with my account
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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peter
(@peter33266430) reported
from
Slough, England
@EE I have been with EE know for 14 years I think it time for a change , it’s the miss Serling they do know , and how they seem to lie t the customer and when you ring to complain they say a manager will call no one calls back I waited al day yesterday for a call back
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ComplaintBox
(@MeetuSuraj) reported
from
Slough, England
had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Gareth Thompson
(@gareth78t) reported
from
Hillingdon, England
@NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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Antony Fry 🌑
(@antony_fry) reported
from
Slough, England
@EE @AntonyMutatio It takes all sorts I suppose. Quick rebuttal though so Customer Experience is working well.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿
(@Mr_Unique_Voice) reported
from
London, England
@EE I never got a reply to my message about sponsorship
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Stu
(@StuLaws_) reported
from
Hillingdon, England
@EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.
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peter
(@peter33266430) reported
from
Slough, England
@EE hi EE I would like to put in a complaint and I want to put in a complaint to Cisas and the ombudsman communications please
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peter
(@peter33266430) reported
from
Slough, England
@EE why doe EE never call a customer when promised it’s not that it’s going to cost them anything anyway I find it so hard to believe, I have e mailed EE ll day yesterday with no reply Iam happy for EE to reverse charge me so frustrating, EE stress me out
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peter
(@peter33266430) reported
from
Slough, England
@EE Tommorow will be calling Cisas or Ombadsman services communications I have waited 3 days for a manager to call me as promised but no phone call my complaint is for miss selling a phone contract That’s EE for you never keep there word.
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peter
(@peter33266430) reported
from
Slough, England
@EE why does it take a customer to go onto twitter to finally call a customer, why can’t they just call the customer when he has been promised that some would call you no loyalty to customer anymore
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Penny Grant
(@Penny_Rose_) reported
Still no response from @EE I get your busy but your responding to tweets sent after I've messaged multiple times! Normally your customer service is great....
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The Situation
(@TheSituationGTL) reported
@poo_nizzle @EE its ridiculous - they dont reply to DMs and their helpline doesn't pick up. really poor.
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Ruth: Mother of (lab) robots, first of her name
(@Lego_Scientist) reported
@EE what’s happening in Nottingham? No signal at all…..
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Prateek Lohia
(@prateeklohia1) reported
@EE I switched my network to EE on Friday and today while I was switching sims to EE I see no network and my old sim is invalid. EE store guys just told it’s a nation wide system outage and we can help. Seriously? I am now abandoned with worst experience ever.
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The Situation
(@TheSituationGTL) reported
@theoriginal36 @EE its ridiculous - they dont reply to DMs and their helpline doesn't pick up. really poor.
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Poonam
(@poo_nizzle) reported
@EE what's going on with your service? Phone lines keep cutting off and the app isn't working! I NEED HELP PLEASE!
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T.P. Smith
(@architectom89) reported
@EE Two days of "maintenance works" in our area. No 5g or 4g, barely any mobile service at all. Care to explain?
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Maddie Taylor
(@maddieonaboat) reported
@EE Any more info on problems in Cornwall (Tr276jb) your checker says 16 hours 'or a little longer'to fix - it has totally messed up my work day 😬
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Linguistics
(@IamLinguistics) reported
@EE hi - just been into two of your stores (Brixton & Clapham Junction to try and sort a replacement SIM card but was told your systems we down and nothing could be done in store, any idea how long until they are back up? Thanks 🙏🏻
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Lucy Marriott🏳️🌈🏴
(@LucyMarriott10) reported
Hey @EE I've had no broadband for 2 fulls days now due to a network fault. But apparently you can't discount my bill at all? Seems a bit sus really. Not sure why I'm paying for a service I'm not able to use