EE Outage Report in Tredegar, Blaenau Gwent, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Tredegar, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Tredegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Tredegar, Blaenau Gwent, Wales
The most recent EE outage reports came from the following cities: Cwmbran, Pontypridd, Porth, Ferndale, Brecon, Aberdare, Blackwood, Tonypandy, Ynysddu, Treharris, Pentre, Pontypool and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Cwmbran |
Internet | |
| Pontypridd |
Internet | |
| Porth |
TV | |
| Ferndale |
Internet | |
| Brecon |
Total Blackout | |
| Pontypridd |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Tredegar, Wales
Latest outage, problems and issue reports in Tredegar and nearby locations:
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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Andrew Lippiatt
(@LippyBoy123) reported
from
Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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Cara Marsh
(@caradyas14) reported
from
Pontypridd, Wales
So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
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Atif Raza
(@atifter) reported
from
Llanyrafon, Wales
Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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Chris Woods
(@w00dsy_10) reported
from
Risca, Wales
Got to love @EE, down for about the 4th time in 3 weeks 👍great service
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kev percy
(@kevpercy84) reported
from
Abergavenny, Wales
Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Cath
(@CatherineJ43) reported
from
Pengam, Wales
Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Franklin
(@Jack_Franklin) reported
@EE we've already spoken to your team this morning who tell us it's a widespread outage and it should be fixed today. But we've already had two deadlines for "should be fixed" that have gone. It's mostly frustrating to not have any status updates from EE.
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Dave McGarry
(@RealDaveMc) reported
Only 3G in Hemel today @EE? Is there an issue or what??
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Tony Arthur 🐻🐝
(@bearandbeeuk) reported
@EE I have been a PAYG customer since 24th Sept buying my 1st pack, but ported my number over on 1st Sept. I am considering switching to pay monthly, but I I not eligible. Any reasons? Thanks
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Chantal Burns
(@ChantalBurns) reported
So many companies focus on increasing customers without increasing support for customers? An example is @EE who sell hard but service badly. Fault in my area for 6 months and can’t get through to customer service…
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johnoldham
(@john_chelt) reported
@EE customer service surprisingly helpful today.. pretty much a 1st for me
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Sophie Rainey
(@SophieRainey) reported
@EE My number has now transferred to the EE SIM but I’ve still got signal on my old provider. Any idea when this will stop? Don’t want to be paying 2 contracts.
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Charley McGavigan
(@charleymcgav) reported
When your new phone is lost in the @DPD_CustUK system and @EE do absolutely nothing to help you because its "lost in the sky". Could be lost up there forever huns!
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Jack Franklin
(@Jack_Franklin) reported
@EE hi, internet is still not working. Appreciate if it's a BT OpenReach issue you can't do much, but the fact we have to ring you to find out is a poor experience. Now on our 5th day of no internet and we have to ring you, the provider, to learn the fix is pushed back yet again.
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Roncie Briggs
(@roodal16) reported
@EE customer service needs a rethink … you cannot claim to be available to customers 24/7 when you provide only one option for contact and then send people in circles with no direct contact method other than calling #nothelpful
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
Problem with your phone don't call @EE have now lost all saved Emails and everything in my folders!! 🤬