EE Outage Report in Tredegar, Blaenau Gwent, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Tredegar, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Tredegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at EE
EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Tredegar, Blaenau Gwent, Wales
The most recent EE outage reports came from the following cities: Tonypandy, Cwmbran, Pontypridd, Porth, Ferndale, Brecon, Aberdare, Blackwood, Ynysddu, Treharris and Pentre.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy |
TV | |
| Cwmbran |
Internet | |
| Pontypridd |
Internet | |
| Porth |
TV | |
| Ferndale |
Internet | |
| Brecon |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Tredegar, Wales
Latest outage, problems and issue reports in Tredegar and nearby locations:
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈
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Cara Marsh
(@caradyas14) reported
from
Pontypridd, Wales
So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Andrew Lippiatt
(@LippyBoy123) reported
from
Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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Atif Raza
(@atifter) reported
from
Llanyrafon, Wales
Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Chris Woods
(@w00dsy_10) reported
from
Risca, Wales
Got to love @EE, down for about the 4th time in 3 weeks 👍great service
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Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Milan S
(@MilanStt) reported
After passing EE’s credit check ✅, I waited over an hour for their in‑house review. The agent got annoyed when I answered honestly. Then they charged me £100 instead of the £10 they quoted. That’s unacceptable — fix this now. #EE #customercomplaint #overshocked @EE
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Milan S
(@MilanStt) reported
@EE After passing EE’s credit check ✅, I waited over an hour for their in‑house review. The agent got annoyed when I answered honestly. Then they charged me £100 instead of the £10 they quoted. That’s unacceptable — fix this now. #EE #customercomplaint #overshocked
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David Lovell
(@DjLovell80) reported
@EE Contract cancelled…… 0 out of 10 for customer service here… Tried for 3 hours to get through to someone at @BTOpenreach1 Went back to @EE for further assistance and no one could or would help resolve. Cancelled contract with immediate effect..
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Jane.E.
(@JaneDegg) reported
@EE I am in Germany. PAYG does NOT WORK when leaving the UK. The App doesnt as i cant login without a passcode which is sent to the number that is no longer accessible because I am outside of the UK. I cant call 150 as it does not work with PAYG. I CAN'T call other number. No PHONE!
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Jane.E.
(@JaneDegg) reported
@EE Mobile number 07956 665505. This SIM is dead! This number no longer exists. Please cancel the subscription. I am writing to my bank to tell them you are refusing to help. I will ask them to block EE. I have no alternative! EE never again!! 10 years with you!
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Rick W
(@R_Wilcox89) reported
@EE what has happened to your customer service! I call to cancel my mobile contract the person then just keeps trying to update me broadband which I said no to 3 times! When I asked to raise a complaint told me I can do it online! This is just adds to my desire to leave!
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truth prevails
(@goated74208) reported
@Lionesses @EE I no longer support you in the euros posing with Starmer I hope you lose every game
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Christopher Bayley💙
(@lydenburg1) reported
@EE Wish I had never ported from BT, after 18 mins get through to engineer, call fails and I have to start again. Absolute mickey take
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⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA
(@FWyineMagazine) reported
NCSC Continuous #cyberattacks 10-06-2025 0000hrs - 21-06-2025 ongoing (DDOS & Bandwidth attenuated, signal suppression) in MK region. Properties (10), (12), (13) in particular involved with UK telecoms interference.@EE please advise asap 100Mbps+ to< 10Mbps 4G in 5G Unlimit area
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Nikki Johns
(@JohnsNikki48371) reported
@EE Please sort out your rubbish website and app - cannot load my contract on website and app will not send me a text to log in. I would like to cancel my contract, please tell me how I can do that without having to call you and listen to hard selling....