EE Outage in Sedgley, Dudley, England

@EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

@EE is there a chat with yourselves to cancel my BB?

@charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...

@EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

@EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

@EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

How long before the @EE app is put right been down for a long time now

@groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

@ChazMeister88 @EE Glad this isn't just me! Having the same two problems

@EE why is my connection being so slow tonight?

@EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

@EE i’m getting no internet signal whatsoever guys, what’s going on?!

@EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice

@EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

What on earth is happening to your signal. Sort it out!!! @EE

@EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

@EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

@EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

@taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

I have NEVER known something as difficult as an upgrade with @EE WOW

@alexbloor @peterg @EE Word on the street is EE supports emergency service networks so their resilience and services _should_ be better than other mobile providers

@peterg @EE I mean, I don't know. Is twitter the right way to get to high levels of customer service? I don't think so. Did it get flight refunds pronto, where calling and emailing had failed. I'm constantly surprised by social media for useful info and support.

@alexbloor @EE Going to go with no… based on experience here but you’d think it would have to be if it’s part of the emergency network

Hi there @EE Could you please tell me, are 100% of EE operated cell sites backed up with batteries, such that in a power cut, the service that site provides is maintained?

@EE Worst service by #EE

@EE Yesterday you made me change my plan telling me my £1 talk n text was not available,Been told by another tweeter that she was also told this but after complaint hers has renewed and was given wrong info,I’ve lost all my booster FUMING!

@AnneMWatts @EE I think it’s bad they never give you any warning that the plan is not available,Ive tweeted them twice and been ignored to try to sort it. Hopefully you’ll get yours sorted ASAP .

Finally got data. Turns out @EE can't make their service work on my 'phone, which is nice. Had to buy a new 'phone.

@EE hi. I may be about to ask a stupid question; however, my bank card goes out of date at the end of the month and I have a new one. My payment is direct debit so I wasn’t sure