EE

EE Outage Report in Rowlands Gill, Gateshead, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rowlands Gill, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rowlands Gill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rowlands Gill, Gateshead, England 12/16/2025 06:40

December 16: Problems at EE

EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rowlands Gill, Gateshead, England

The most recent EE outage reports came from the following cities: Washington, Newcastle upon Tyne, Gateshead and Prudhoe.

Loading map, please wait...
City Problem Type Report Time
United KingdomWashington Phone
United KingdomNewcastle upon Tyne Phone
United KingdomWashington Phone
United KingdomNewcastle upon Tyne Phone
United KingdomWashington Phone
United KingdomGateshead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rowlands Gill, England

Latest outage, problems and issue reports in Rowlands Gill and nearby locations:

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • wjc_14 Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Jetset_JMB James (@Jetset_JMB) reported

    @EE When are you going to fix the 4G issue by SW11 2LG, it’s been awaiting parts for three weeks now! The lack of coverage is a bit of a joke now

  • johnham666 John Hamilton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@johnham666) reported

    I think staying with @EE may have been a pretty poor decision

  • Dinalli Dinalli_mclaren (@Dinalli) reported

    @EE having trouble with my 5G data in leeds, keeps saying I’m offline

  • MegForIndy Meg #IndyRef2 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🫐🦧 (@MegForIndy) reported

    @EE No daytime signal for 4 days. Apparently maintenance being carried out. Any idea how long it will last?

  • shuggi849 Shuggi849 (@shuggi849) reported

    @EE What is going on with the service in G82- dumbarton, 1 day you might get 5G & the next 6 days of the week you are lucky to a "bar" of anything! Been going on for weeks now! No internet,no phone signal....😡

  • SteveHyndside Steve Hyndside (@SteveHyndside) reported

    @EE So for £10.44 per month (or about 66% of my current entire bill) you will let me have something that was a consumer right when we were part of the EU? As I say, a really bad look!

  • NicolaaKerry Nicki Porter (@NicolaaKerry) reported

    @EE any reason why my signal is so awful for the past few days..? I can’t call to speak to anyone as I constantly have no signal when I previously had. Can someone advise please?

  • Is83Gun Isuru Gunesekera® (@Is83Gun) reported

    @EE my signal is completely gone... any suggestions?

  • suzetta69 Sue McKay (@suzetta69) reported

    @EE My partner went into your Preston branch at Fishergate today for a new phone - he was met with a very unhelpful and rude salesperson (male- name not known) so he left and rang your company. BUT not only has he complained about your rude member of staff,

  • Fifi25H Fifi (@Fifi25H) reported

    @EE Your customer service is terrible!! Been waiting to be connected for 30 mins and just been hung up on 😤