EE

EE Outage Report in Rowlands Gill, Gateshead, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rowlands Gill, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rowlands Gill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rowlands Gill, Gateshead, England 12/09/2025 08:15

December 09: Problems at EE

EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rowlands Gill, Gateshead, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Washington, Gateshead, Prudhoe and Hebburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomWashington Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rowlands Gill, England

Latest outage, problems and issue reports in Rowlands Gill and nearby locations:

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • janade1 Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • phoenixfelis Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • ultimatelyamy ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • mattybrannigan mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • ifellintoawell Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ciara_asd CD (@ciara_asd) reported

    @EE sent you a DM as I ordered my replacement sim last Friday and still not received it. Can you help please

  • Stueystu1973 Stuart Jeffery (@Stueystu1973) reported

    @EE I'm surprised from all the years I have been with EE that the deals you offer me to upgrade are so overly priced compared to other providers and that you are unable to taylor a plan to my needs to keep me an EE customer!! One unhappy customer for sure

  • mattlally82 Matt #lufc 💙💛 (@mattlally82) reported

    @EE what a joke! I have no signal for a week I call your customer services to be told my area is red and the mast is off what then on hold for 20mins you cut me off and send me a message saying my case has been closed! this isnt acceptable service! please message me back ASAP!

  • katiewaissel24 Katie Waissel (@katiewaissel24) reported

    @SherrylSmorthit @EE If one needs an ambulance, how are you supposed to dial for an ambulance when the network is dropped?! *smh*

  • emily54054310 emily (@emily54054310) reported

    @EE I’ve been looking at the WIFI. Box for 4 hours and it’s just red and not working at all , how do I fix it HETTON-LE-HOLE area help me plz 😭😭😭😭😭

  • Bspittles Brian Spittles (@Bspittles) reported

    @kazzieh @EE They’ve messed about my Mum terribly, blaming the fact that her new phone suddenly stopped sending texts because the SIM was “too old”, then sending her the wrong one as a replacement. Shop staff fobbed her off and didn’t want to help :-(

  • RowenaCobb ɐuǝʍoɹ qqoɔ (@RowenaCobb) reported

    And @EE my 4G has barely been working today (in places it’s usually brilliant). Even with full signal it’s still not working. Is there a problem?

  • i_Jess Jessica Ives (@i_Jess) reported

    @EE I have had an issue with my brand new iPhone that I got from you end of October. Apple have done a diagnostic and the microphone is bust... why will no one replace the phone

  • mikewalmsley11 Mike Walmsley (@mikewalmsley11) reported

    Hello @EE - still no service and no response to any DMs beyond the standard bot telling me to look on your community site. I did. All that told me was that you are aware that there is a problem in my area. I know that - because my phone doesn’t work. Can anyone respond please

  • RedDeadDAN2 Red Dead DAN (@RedDeadDAN2) reported

    Anyone else having trouble with EE? @EE