EE outages and service status in Rowlands Gill, England

Problems in the last 24 hours in Rowlands Gill, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rowlands Gill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rowlands Gill, England

The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Chester-le-Street, Cramlington, Prudhoe, Stanley, North Shields, Consett, and Durham.

City	Problem Type	Report Time
Gateshead	Internet	6 hours ago
Newcastle upon Tyne	Total Blackout	12 hours ago
Newcastle upon Tyne	Internet	13 hours ago
Gateshead	Wi-fi	5 days ago
Chester-le-Street	E-mail	18 days ago
Newcastle upon Tyne	Phone	23 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Rowlands Gill, England

Latest outage, problems and issue reports in Rowlands Gill and nearby locations:

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 6 minutes ago from Newcastle upon Tyne, England

  @EE In case I have problems taking out the SIM card etc again, are your shops open?

• 
  lee major (not bionic) (@MajorManor) reported 7 minutes ago from Newburn, England

  My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 9 minutes ago from Newcastle upon Tyne, England

  @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

• 
  Jane M 🌈 - Slimming World Benton (@janeymed) reported 9 minutes ago from Longbenton, England

  @EE Wifi Calling still not working.

• 
  steve (@stevew_pfc) reported 13 minutes ago from Cramlington, England

  @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

• 
  Steph. (@stephwales_) reported 16 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 18 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Mr395008 (@Mr395008) reported 20 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  Will (@wjc_14) reported 24 minutes ago from Durham, England

  Why has @EE 4G suddenly become so slow?

• 
  Shaun Edge (@sedge1989) reported 24 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

• 
  Amy McCord (@amymccordx) reported 26 minutes ago from Hebburn, England

  @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

• 
  Nicola Corbishley (@NicCorbishley86) reported 35 minutes ago from Whitley Bay, England

  @EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 36 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

• 
  David Parker (@davidparkersm) reported 36 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  Idh46 (@idh46) reported 40 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 40 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 45 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  John Adams (@Johnad25) reported 59 minutes ago from Durham, England

  @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

• 
  David Bailey (@Bailz84) reported 60 minutes ago from Durham, England

  @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

• 
  John Adams (@Johnad25) reported 60 minutes ago from Durham, England

  @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen Maddock (@stephenm68) reported 45 seconds ago

  @EE Yep. Done that. Spoke to someone. Absolutely useless. You can’t deal with the people who deal with email complaints IN THE SAME COMPANY because it’s a different team. Never mind I’ll make sure I recommend a different provider next time his or my contracts are up.

• 
  Tobes (@theGrimey) reported 2 minutes ago

  @EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.

• 
  𝘿𝙖𝙫𝙞𝙙🏳️‍🌈 (@AIRTISTRY92) reported 3 minutes ago

  @EE I need some help regarding an online order

• 
  Alan Roberts (@AlanRob68902430) reported 5 minutes ago

  @EE I've just put the phone down on someone called clair, refused to raise the complaint to your exec team, she rang me back stating I cannot discuss an upgrade because of an outstanding balance on the account, After 9 years with EE I want to terminate the contract with immediate

• 
  David Robinson (@PonsAeliusKid) reported 7 minutes ago

  @EE I’ve called the technical team and they’ve said they can’t provide support. As the internet is down, we can’t turn the heating on in our home.

• 
  Lisajalvarado (@Lisajalvarado) reported 9 minutes ago

  @EE your customer service is a shambles I have been passed from pillar to post on a corporate/small Business account now for over an hour and a half….shambles 🤬🤬🤬🤬🤬 DONT USE THEM FOR SMALL BUSINESS OR CORPORATE DEALINGS

• 
  Stuart (@StuartGD89) reported 10 minutes ago

  The @EE website and app are the worst ive ever had to deal with. The app no longer logs in, and the website just sits idle. Thank god my contract is at an end.

• 
  Craig Taylor (@blown_ranger) reported 11 minutes ago

  @EE The problem is that there’s no one staffing your 150 number; I get diverted to an inadequate virtual assistant with no option to get my issue resolved. I need a human being to help me

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 12 minutes ago

  @EE what am I paying for? I've got barely any internet at home after you told me that I could get fibre! So, I've got a super slow hub thing but I'm still paying full price! I want some money back or I'm cancelling.

• 
  Stephen Allen (@JesusLuvsYooh) reported 13 minutes ago

  @EE Same problem with different browser. Likely wifi IP block, out of mobile data (used up during new house move) cannot use that. Ive had pages not loading, spinning wheels and all sorts this week, hoping it was known issue for everyone and fixed soon, but seems not🤔 what to do..