EE

EE Outage Report in Rowlands Gill, Gateshead, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rowlands Gill, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rowlands Gill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rowlands Gill, Gateshead, England 01/17/2026 10:25

January 17: Problems at EE

EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rowlands Gill, Gateshead, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Washington and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rowlands Gill, England

Latest outage, problems and issue reports in Rowlands Gill and nearby locations:

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • RobbyRSSRobot Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • AelyMcKeon Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • finswimmerjohn1 John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • janeymed Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • wjc_14 Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • luke_mxnt Luke 🦖 (@luke_mxnt) reported from Durham, England

    @EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx

  • 19bootsy68 Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England

    @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • timthespark tim paver (@timthespark) reported

    @EE Upfront maybe but no one ever expected inflation to be as high as it is in my opinion you could go far more to help loyal customers from years and years it’s just greed

  • aprylhm apr-y-l (@aprylhm) reported

    @EE yes thanks, i do understand the how’s and why’s, just seems untenable during the current financial climate to have such a price hike (especially when i have another year left of my contract). awful!

  • LynzBrown Lynz (@LynzBrown) reported

    @EE I wouldn’t mind but I cant get signal at my place of work or at my partners. So for £5+ a month what extra do I get?

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    So now @EE Keep hanging up on me. @Ofcom seem to be fine with #Neurodivergent people been treated like crap by big providers It appears the #CRA2015 & #equalityAct2010 are nothing more than a list of suggestions. This whole situation is now making me ill.

  • jcmacdougall88 Jamie MacDougall (@jcmacdougall88) reported

    @EE Any way of speaking to someone who understands basic English? SIM ordered 07/01 - never received. Bill paid on 19/01. Still no SIM. Number ported from old provider 9 days ago - still no SIM, and now cut off from old network. Live chat are hopeless. 1 hour + and no resolution

  • adrian83caveill AC Photography (@adrian83caveill) reported

    @EE I can cet the newer phone for nearly £40 less per month than what you are charging me! That is the worst reply ever! You did exactly the same last year. Disgraceful service from you. I've been a customer for 10+ years, and cannot wait to cancel with you!

  • paulappleby01 Paul Appleby 🇺🇦 (@paulappleby01) reported

    @EE A £14.00 increase per month from March for me signals the end of my 15 years with Orange/EE. Simply put, this is profiteering, and I will not support this company any more.

  • Qui_Gon_scalper Ben (@Qui_Gon_scalper) reported

    @EE @DPDgroup_news Absolute shocking service from dpd, had numerous dates when I was getting my parcel, now just been told ee need to ring up and give them security to release the parcel. Absolute fuming. I've taken time off work for this.

  • Ramsey8642 AR86 (@Ramsey8642) reported

    @EE Considering we don't get enough signal at home to make a phone call, I'll be taking that 14.4% increase as my notice to leave when both of my lines reach end of contract. I can understand increases in service charges - but the costs of my handset going up makes zero sense.

  • Minesh1986 Minesh Tambyrajah (@Minesh1986) reported

    Avoid EE, upgraded my phone on the promise of £300 reward card that wasnt even running. EE have acknowledged I was lied to over the phone but wont honor the agreement. Best they can do is £50. Not the best way to treat customers of over 10 years. @EE #EE #SCAM #Time2switch