EE

EE Outage Report in Rowlands Gill, Gateshead, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rowlands Gill, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rowlands Gill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rowlands Gill, Gateshead, England 01/24/2026 15:15

January 24: Problems at EE

EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rowlands Gill, Gateshead, England

The most recent EE outage reports came from the following cities: Cramlington, Newcastle upon Tyne, Gateshead, Consett, Wallsend and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCramlington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rowlands Gill, England

Latest outage, problems and issue reports in Rowlands Gill and nearby locations:

  • phoenixfelis Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • Bailz84 David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • ultimatelyamy ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • Mr395008 Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • mattybrannigan mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • janade1 Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • AbitofCharlieb Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • ifellintoawell Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KadronG Kadron Gregory (@KadronG) reported

    Comes with a service such as this. Other network namely @EE has fix this particular issue with ease and @ThreeUK solution is to blame @Apple for this problem. This problem is the E53305 which is telling the user “hey I have seen you before so I can’t grant you access because..

  • RunnerVi vi_runner (@RunnerVi) reported

    @VodafoneUK I'm with @EE and keep having problems texting someone on your network. They don't always receive my texts and I don't always receive theirs. Fine with someone else on your network though. Any ideas please?

  • NorthernDad8 Chris (@NorthernDad8) reported

    @dan_o_1989 @EE @SkyUK Problem is Dan, you'll never get the phone. Ordered on the 10th, told I'd get it on the 16th, now delayed until 14th October.

  • BraddersKA Kate 💖 (@BraddersKA) reported

    @EE I’ve paid for a roaming pass for Mexico, and have been charged for it, however I Havnt been able to use my phone for 3 days whilst I’ve been here. My account tells me to call but I can’t as I have no service. I’m unable to get in contact with anyone. It’s a complete disgrace!

  • CabbieRay Cabbie Ray (@CabbieRay) reported

    End of @O2 contract gave 30 days notice and now my network is buffering alot. Not as the way it was before . Same problem happened with @EE when i gave them 30days notice 2yrs ago.. why do networks do this when someone moves servies?? Very angry

  • Ados17 the 17th Ados (@Ados17) reported

    OMG #EE @EE U.K. coverage is awful. It’s impossible to have an unbroken conversation along the A50 in England. It’s a major dual carriageway across the centre of England. It’s 2022. #profitsbeforecustomers

  • Obsidian1963 ELSIE (@Obsidian1963) reported

    @EE Zero phone signal in CR0 sunny croydon for the last 6 weeks or so. Come here every week. Never used to be a problem and my client hasn't moved.... so what's up? Please sort it out EE!!

  • JonathanHakin jonathan hakin (@JonathanHakin) reported

    @EE I've tried 3 different avenues to resolve my signal issue tried phone email and live chat and 2 months later there been no effort in helping me. Perhaps @joelycett could help me??

  • BubblingBatBrew Hocus Pocus (@BubblingBatBrew) reported

    Another day of spending my mo he, to@e and energy project managing companies I pay for a service, to do their job correctly and give me the service paid for, todays instalment @ee who refused to cancel a contract, now charging me for the month but said they would correct the bill

  • ScaredyCat Andy Powell (@ScaredyCat) reported

    @alexbloor @EE I would expect it's from the first time it's registered on the network, 12 months or 120gb from that point.