EE Outage Report in Rowlands Gill, Gateshead, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rowlands Gill, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rowlands Gill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Rowlands Gill, Gateshead, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Washington and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Wallsend |
||
| Newcastle upon Tyne |
Phone | |
| Washington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rowlands Gill, England
Latest outage, problems and issue reports in Rowlands Gill and nearby locations:
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Jane M 🌈 - Slimming World Benton
(@janeymed) reported
from
Longbenton, England
@EE Wifi Calling still not working.
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Pity the signal is terrible
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Sue Metcalf. 🌈🌈🌈🌈
(@suemetty) reported
from
Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alistair Gow
(@AliGow79) reported
@EE Yeah that’s right. From what I can gather there is 2 EE masts locally. One seems to be either faulty or heavily congested with traffic hence the slow speeds?
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sophie
(@elioschalamets) reported
@EE I made use of your offer of an extra 1GB with each top up you make earlier today (I am a PAYG user). However I am not sure the 1GB is active as it says it expires in 0 days in MyEE and I got a text saying I’d used 80% of my remaining data. Would appreciate some help
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Rich
(@S0130972) reported
@EE I tweeted you a few days ago and I know things get busy but my mum needed help. She switched to pay monthly and unfortunately since then she gets intermittent dropping of service and cannot receive incoming calls properly. Can you please check everything is ok on her account?
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Tara Osher
(@TaraOsher) reported
@EE my 82 year old mum has had no phone & internet since Friday am. She contacted you as an emergency but no one has yet been to her to fix! This is a dreadful service to your customers especially a OAP! She has no data left on her phone now too. Why is she waiting so long?
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Vamsi 🤖
(@jsnsrvamsi) reported
@EE I have been chasing you for my query, no response yet. Is this really EE ( @BTGroup ) or some local network ?
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Stuart Quinn
(@StuAlex27) reported
@ee is there problems with broadband in Oldham? Had to reset router 10+ times yesterday and today its gone down another 3 times already.
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Gabriela💕😘
(@Gabriel64268343) reported
@Hanah_x3 @snapchatsupport @EE I had similar experience when my account got hacked, I contacted them for more than a week, but they wouldn’t reply to me...not until I go referred to ethical_security01 on Instagram and they help me...they are expert at getting back access into any hacked accounts.
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Simon
(@Vehicle__Mover) reported
from
Waddington, England
@EE what's going on with the signal in Lincoln area lately last 3-4 weeks I struggle indoors an last 2 day Ive got 1 bar of 3g outside? Normally have full 4g anywhere indoors it's not my phone as have several on account all the same problem, not what I expect when paying £100+pm
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jane miles
(@janemiles20) reported
@Hanah_x3 @snapchatsupport @EE What’s the use of their support when they’re not going to respond to any of your messages I had the same issue with my account I got referred to cyberhack_081 on Instagram and within 20 minutes I got my account issue resolved
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Alistair Gow
(@AliGow79) reported
@EE Is there a fault at PH336AN internet is incredibly slow shows as 3bars of 4G but won’t perform a Speedtest, as is that slow.