EE outages and service status in Rowlands Gill, England

Problems in the last 24 hours in Rowlands Gill, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rowlands Gill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rowlands Gill, England

The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Chester-le-Street, Cramlington, Prudhoe, Stanley, North Shields, Consett, and Durham.

City	Problem Type	Report Time
Gateshead	Internet	3 days ago
Newcastle upon Tyne	Total Blackout	3 days ago
Newcastle upon Tyne	Internet	3 days ago
Gateshead	Wi-fi	7 days ago
Chester-le-Street	E-mail	20 days ago
Newcastle upon Tyne	Phone	25 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rowlands Gill, England

Latest outage, problems and issue reports in Rowlands Gill and nearby locations:

• 
  Aely McKeon (@AelyMcKeon) reported 4 minutes ago from Whitley Bay, England

  @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

• 
  steve (@stevew_pfc) reported 4 minutes ago from Cramlington, England

  @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

• 
  Louise (@RobbyRSSRobot) reported 8 minutes ago from Gateshead, England

  @EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM

• 
  Adrian Hitchman (@janade1) reported 10 minutes ago from Wideopen, England

  @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

• 
  Anthony (Tony) Dalzell (@Tdal1369) reported 12 minutes ago from Washington, England

  @EE So if I took a new plan out as an existing customer would I get the same?

• 
  Char (@AbitofCharlieb) reported 15 minutes ago from Gateshead, England

  @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

• 
  John Adams (@Johnad25) reported 16 minutes ago from Durham, England

  @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

• 
  paula hudson (@Paula_H25) reported 18 minutes ago from Hetton-Le-Hole, England

  @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

• 
  TheGingerDigest (@DougJBacon) reported 27 minutes ago from Chester-le-Street, England

  @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 32 minutes ago from Newcastle upon Tyne, England

  @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

• 
  Mark.🇬🇧🇺🇦 (@19bootsy68) reported 34 minutes ago from Dunston, England

  @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 34 minutes ago from Newcastle upon Tyne, England

  @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

• 
  jamie shield (@jshield1988) reported 41 minutes ago from Whitley Bay, England

  @EE unable to get through to tech support on phone, or to any department Says the office is closed....

• 
  Will (@wjc_14) reported 42 minutes ago from Durham, England

  Why has @EE 4G suddenly become so slow?

• 
  ManicCollie (@maniccollie) reported 47 minutes ago from Cramlington, England

  @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

• 
  Amy McCord (@amymccordx) reported 48 minutes ago from Hebburn, England

  @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

• 
  Steph. (@stephwales_) reported 53 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Geoff Wade (@GeoffWadeSwim) reported 53 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  David (@davidhorsefield) reported 55 minutes ago from Longbenton, England

  @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

• 
  Idh46 (@idh46) reported 58 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Roberts (@AlanRob68902430) reported 7 minutes ago

  @EE I've just put the phone down on someone called clair, refused to raise the complaint to your exec team, she rang me back stating I cannot discuss an upgrade because of an outstanding balance on the account, After 9 years with EE I want to terminate the contract with immediate

• 
  D (@DM_1986_) reported 8 minutes ago

  So I go to Turkey, @EE bill is paid up, come home, service has been cancelled, broadband shut off… And obviously no one to talk to about it…

• 
  speed (@uncknownshew) reported 9 minutes ago

  @EE Disgusting you won’t look after your customer. My phone contract finished on February and yet you still charged me for march and April while my phone finished on February and you won’t refund me. Absolutely disgusting. @financialombuds

• 
  Andy B (@nffc999) reported 10 minutes ago

  @ianclatworthy @EE Go elsewhere. No loyalty/empathy from these providers, @EE are terrible.

• 
  David Elliott (@DJE1007) reported 15 minutes ago

  @EE Hi, I am a new broadband customer & am trying to link it to your app. It keeps asking me for an account number which I can’t find, don’t seem to have an email with it on. How can I find out my account number? Thanks

• 
  PrimeSiteUK (@PrimeSiteUK) reported 21 minutes ago

  @alphafox UTTER ****! And @EE use this **** to promote its mobile service? Seriously?

• 
  6igantuar (@6igantuar) reported 21 minutes ago

  I'm with BT, through them I get EE, so I can use TNT Sports, which I have to use Discovery+ to watch, and now they're saying I need an HBOMax account, but when I go to login they don't recognise my email, so I can't watch any sports that I've paid for. @bt_uk @EE @discoveryplus

• 
  Kitten Kong (@kittenkong42) reported 25 minutes ago

  @EE I can’t call as I literally have no phone right now! Three cut me off and I don’t have your sim active because of my issue

• 
  tony roberts (@trobbo38) reported 27 minutes ago

  @EE shocking customer service, shocking service

• 
  Isabelle Smith (@IsabelleSm16608) reported 27 minutes ago

  @EE Your customer service is impossible to contact! I’m in Australia so I can’t download your app and I can’t phone you. Get an email or something! I’m being so overcharged and I have no way of contacting you 😭