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EE outages and service status in Rowlands Gill, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 3 outage signals in the last 24 hours around Rowlands Gill, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Apr 11, 11:05 PM GMT+1.
  • 29% Internet (29%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 14% Total Blackout (14%)
  • 14% Wi-fi (14%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rowlands Gill, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rowlands Gill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 12: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Rowlands Gill, England

The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Chester-le-Street, Cramlington, Prudhoe, Stanley, North Shields, Consett, and Durham.

CityProblem TypeReport Time
Gateshead Internet 13 hours ago
Newcastle upon Tyne Total Blackout 20 hours ago
Newcastle upon Tyne Internet 20 hours ago
Gateshead Wi-fi 5 days ago
Chester-le-Street E-mail 18 days ago
Newcastle upon Tyne Phone 23 days ago

Nearby cities with recent reports

Gateshead

2 recent signals

13 hours ago
Newcastle upon Tyne

2 recent signals

20 hours ago

Community Discussion

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EE Issues Reports Near Rowlands Gill, England

Latest outage, problems and issue reports in Rowlands Gill and nearby locations:

  • phoenixfelis
    Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • AelyMcKeon
    Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

  • XxXColette77XxX
    🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported from Gateshead, England

    Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

  • davidhorsefield
    David (@davidhorsefield) reported from Longbenton, England

    @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

  • wjc_14
    Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • geemiller71
    Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • laurafarrow91
    Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • zombiefiend616
    Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • jacwiljam
    Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • petekilty
    pete kilty❗ (@petekilty) reported from Consett, England

    @EE So your answer is to try and sell me something, wow @EE for the win your just as bad as the people calling the number in the first place!!!!

  • janade1
    Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • davidparkersm
    David Parker (@davidparkersm) reported from Whickham, England

    Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

  • GavMcElroy
    Gav McElroy (@GavMcElroy) reported from Washington, England

    @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

  • ifellintoawell
    Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • shahanchowdhury
    Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • richieveitch
    Richie Veitch (@richieveitch) reported from Newburn, England

    @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

  • RobbyRSSRobot
    L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

  • Bailz84
    David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Cycle77lon
    Cyclinginlondon (@Cycle77lon) reported from London, England

    Why is @ee network coverage in the Wembley area...HA9 0YJ postcode to be specific

  • bungle_1976
    Bungle1976 (@bungle_1976) reported

    @EE I've tried calling, spent an hour on the phone with your tech guys, no dice. It's the same account, ported straight over from discovery to HBO. The ball is in your court to fix this.

  • ecfghjp
    Abhi (@ecfghjp) reported

    @EE i cant login to my site for ages now can you consider making your app and website a bit more robust? Its such an unpleasant experience

  • bernifresh
    Ian Bennett (@bernifresh) reported

    @ee Why can I not get 5G+ access on we business sim only. Just upgraded only to find out that even on an all-rounder tariff you cannot have access. I will have to cancel this upgrade and move network after 30 years (orange to ee account).

  • emstusimba
    emma wing (@emstusimba) reported

    @EE keep having issues with text messages not going through/ sending. Very frustrating

  • imogenallen6
    Im✨ (@imogenallen6) reported

    @EE Please can you help. I’ve just landed in Tenerife, I cannot get any service all I have is the aeroplane sign and SOS message. I can’t log on to the app because it wants me to verify my account by sending a text to my phone which I’m unable to receive text messages.

  • Simon_Whale
    Simon Whale ™ (@Simon_Whale) reported

    @EE how are you the only telecoms company on earth that doesn’t have a chat function or email to contact you. Shocking service

  • wendmyway
    Wend (@wendmyway) reported

    @EE I have broadband with you. My contract has expired and I’m not sure I’m getting such a good service. The speed of downloading is poor and the reception isn’t always good. Drops in and out! Should I look elsewhere?

  • RegJTMorton
    Reg Morton (@RegJTMorton) reported

    @EE Your guys in the executive complaints dept stated today that it's a final decision and they can't challenge the repair shop. Your own staff took photos and videos confirming not damaged when I left it with you. Then the repair shop sent that laughable image. It's a known fault. Anyone reading this can Google Samsung fold 7 green lines screen. Instead of being reasonable you try to charge me £600 and claimed that this image is damage. It's ridiculous. Your letter informs me my only option is ombudsman. So that, other than an apology and a repair, is what I'll do. Along with everything possible to publicise this complete fraudulent farce, of which I've only just begun. Imagine losing a £2k per year customer for this man. Have a word with yourselves.

  • debbiedons
    debbiemacleod (@debbiedons) reported

    @EE how can we contact your broadband service? My dad has been trying all day up get through!