EE Outage Report in Rowlands Gill, Gateshead, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Rowlands Gill, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rowlands Gill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Rowlands Gill, Gateshead, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Washington and Gateshead.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rowlands Gill, England
Latest outage, problems and issue reports in Rowlands Gill and nearby locations:
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Josh Stephenson
(@jstep__) reported
from
Birtley, England
@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
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Michael Chapman-John
(@MichaelChapmanJ) reported
from
Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing
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Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
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Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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David Parker
(@davidparkersm) reported
from
Whickham, England
Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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steve
(@stevew_pfc) reported
from
Cramlington, England
@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Amy McCord
(@amymccordx) reported
from
Hebburn, England
@EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Cyrus
(@cyrusthehermit) reported
@EE I'd like to know why my mum is being charged £8 for picture messages when in the last month she hasnt been able to send any as the data connection on her phone doesnt work at all.
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Cyrus
(@cyrusthehermit) reported
@EE Its not the signal thats the issue (mine is fine, same network, same wifi, same house). But if she cant use the data connection, then I'm sure she cant use MMS either. Secondly theres no mms conversion setting. I've checked her account and shes used none of her data.
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Kim Horstmanshof
(@kim_h_1) reported
@r2ph @EE Having to talk to any company on the phone is hard enough with Long Covid, let alone when they force you to listen to anything you don’t need to hear. My phone co did what I needed to but the agent was working in a house being renovated, so drilling and hammering down the line 🤯
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Michael Barker
(@michael_barker) reported
@EE But you just turned it off without informing the customer who DO use it (like me). Third party apps I have to pay for, and don't integrate nicely with the phone. Utterly ridiculous decision and utterly appalling way of treating customers.
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Kenny Waste
(@kennywaste) reported
@EE in Oct 2020 our local mast was taken down so we have been left with no service at our Head Office & neither have @RoyBraidwoods. Our communications provider are being ignored by their a/c managers at EE and we are receiving no updates...
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Liz garner
(@lizgxx) reported
@EE massive THANK YOU!!! Mike from Manchester @EE after trying to leave @EE since Sept, he is the only person to help as EE was going to cut my number off, like did my sons,I have finally left EE 🍾🥂 if only Mike from Manchester was the 1st person, the 🤡's before him were 💩 x
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Jessica Hullinger
(@JessHullinger) reported
@EE my 4G is gone. It reverts to 3G when not on wifi. I've done the troubleshooting (resetting, checking SIM, etc). They've just updated my network settings but still no luck. I'm not sure what to do. Can anyone help?
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PeteM
(@pete_ar_fryn) reported
@EE @rootmetrics It means you are more focussed on headline grabbbing 5G than providing good stable connections to the whole the country. We have a degraded service (your words) due to a tower fault for 4 months now.... Do the basics right first before putting cherries on top in the cities.
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Roweena
(@r2ph) reported
I offered to hold while he found a supervisor. The calls are recorded I hope. I’ve never felt so annoyed, disgusted and insulted by a company. If people are not well enough to deal with your aggressive sales strategy -STOP IT! #LongHaulers have enough to deal with. @EE
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Chelsea🐶
(@Chelsea_ej) reported
@tape1988 @bt_uk @EE Had 2 blokes speak and both had terrible attitudes! Nearly 2 hours into the phone call and no resolution.