EE

EE Outage Report in Ponteland, Northumberland, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ponteland, Northumberland, England 12/30/2025 20:35

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ponteland, Northumberland, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Washington and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend E-mail
United KingdomNewcastle upon Tyne Phone
United KingdomWashington Phone
United KingdomNewcastle upon Tyne Phone
United KingdomWashington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • ifellintoawell Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • ultimatelyamy ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • janade1 Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • onet18975 David Paterson (@onet18975) reported from Morpeth, England

    @EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies

  • onet18975 David Paterson (@onet18975) reported from Morpeth, England

    @EE worst network provider in this postcode area ever! False advertising

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DadVader11 Dad Vader (@DadVader11) reported

    @Femi_Sorry @EE Let's hope all telecomms provider's advertise like mad on GB news then you'll never be heard from again.

  • Deepstweets86 Deeps 🦋🐝🦉 (@Deepstweets86) reported

    @EE my new phone has delivered but without a charger . Can you help please

  • Don49695643 Silas Nogood (@Don49695643) reported

    @ArchRose90 @EE Starts to beg the question why are they so worried about a news service that hasn't even broadcast a single news story yet. We live in free society if people don't like it they won't watch it, why the rabid concern

  • iamadave Dave Haze (@iamadave) reported

    @Femi_Sorry @EE He needs a cause of virtue to keep him going. His handlers are getting restless and can find no justification to keep paying their useful idiot.

  • RampantEwok Carl (@RampantEwok) reported

    @matt_hardcock @EE @Femi_Sorry I blocked that limp wristed, oxygen stealing, sorry sack of ****. My other half just showed me his tweet; not surprised he's jumped on tha bandwagon. He's got to bang his drum to get attention somehow.

  • mikerowan007 Mike Rowan (@mikerowan007) reported

    @StopFundingHate @EE I am a long standing customer since days of orange but I will leave you in a heartbeat if you advertise with GB News. I do not fund hate.

  • LiamJFeeley DJ Protocol - RSR Recordings 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧⚒ (@LiamJFeeley) reported

    @Femi_Sorry @EE Dear EE, if you advertise GB news. I most certainly will switch to your service. Femi is just a sore loser who lives in his own echo chamber and hates difference of option.

  • mikeplowman1961 Mike Plowman (@mikeplowman1961) reported

    @EE #DontFundGBNews Spend a penny with GB News I will terminate all three contracts I hold with you and you will never get my business again.

  • AlLivingstone1 Al Livingstone (@AlLivingstone1) reported

    @Femi_Sorry @EE Also a customer of Orange since the 1990s and a current customer of @EE. The last thing anyone needs right now is a Fox-style hatemongering misinformation source. #DontFundGBNews

  • emileecee Emily Cee (@emileecee) reported

    Hi @EE I'm a customer (mobile and broadband) and will immediately end my contract with you if you were to advertise with GB News or any other Fox style news channel. Misinformation and mob-rousing is not the way forward and extremely dangerous for society. cc @StopFundingHate