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EE Outage Report in Ponteland, Northumberland, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ponteland, Northumberland, England 03/04/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ponteland, Northumberland, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Ashington, North Shields, Gateshead, Cramlington, Jarrow and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomAshington TV
United KingdomNorth Shields Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

  • RobbyRSSRobot Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

  • MajorManor lee major (not bionic) (@MajorManor) reported from Newburn, England

    My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • AlexMason000 Alex Mason (@AlexMason000) reported from Whitley Bay, England

    @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

  • sri5308 Sarah Ilott (@sri5308) reported from Morpeth, England

    @EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.

  • richieveitch Richie Veitch (@richieveitch) reported from Newburn, England

    @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

  • Rainbowztwit Sarah (@Rainbowztwit) reported from Whitley Bay, England

    @EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • RockcliffeFiles Rockcliffe Files (@RockcliffeFiles) reported from Whitley Bay, England

    Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

  • 19bootsy68 Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England

    @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

  • micky9nufc Michael Young (@micky9nufc) reported from Newcastle upon Tyne, England

    @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

  • janeymed Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • XxXColette77XxX 🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported from Gateshead, England

    Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

  • Lamma27 Richard Lander (@Lamma27) reported from Morpeth, England

    @EE @rootmetrics You can do all this and yet you can't the upgrade I was to be sorted out since 17th October! Customer focused? What a joke!

  • AelyMcKeon Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

  • AelyMcKeon Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • sri5308 Sarah Ilott (@sri5308) reported from Morpeth, England

    @EE I want some help please. Is this the page for customer help? Many thanks, Sarah

  • finswimmerjohn1 John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jamiemi35018948 jamie mills (@jamiemi35018948) reported

    @EE i just left my home where i had my 4g on whilst driving whilst on the way to work, im currently in work ive lost all 4g/5g where i am and i cant call 150 or 160 to get help whats going on?

  • AceClearance Ace Clearance Manchester (@AceClearance) reported

    Wow @EE The long running saga of no reception in Middleton Manchester continues. This has gone on for years now. 4 of us in our house on your network we’ll be contacting you about our bill. Not paying for something we don’t have. #middleton #manchester

  • NFletch93 Nathan Fletcher (@NFletch93) reported

    @EE hey guys, upgraded my phone at the end of last month got the bill through today and a bit shocked at the price. Paid an upfront cost on the day too so wasn't expecting this much. Any help would be appreciated.

  • LeeBXd Lee Barnes (@LeeBXd) reported

    @EE Hi, I am trying to login after coming back to EE sim only, have reset my password once already but keep getting, we cant log you in now!

  • WordNerdCopy Paula Beaton (@WordNerdCopy) reported

    @ee I am sick of being unable to make calls for over a week! Just terrible signal and a crackling line that cuts in and out. What am I paying for???

  • ljpnicholls Lauren Nicholls (@ljpnicholls) reported

    @EE is there a way I can see if there has been any issue in my area with signal? Since I moved to 5G it’s been really bad, I can barely use the phone.

  • sarloe1306 it's my name not yours (@sarloe1306) reported

    @EE no one answering??..item ordered yet sent somewhere else??? Help me please

  • g_mac84 Gillian Gibson (@g_mac84) reported

    Hi @ee, I spent almost an hour on hold to you last Monday. Finally spoke to an agent who was going to do an investigation and call me back around Thursday. No call back! Been on hold for 20 mins today. Getting v annoyed. Tempted to just cancel and stick with O2!

  • zigzagnicki10 Nicki (@zigzagnicki10) reported

    @EE hi can u help with an order? I'm an existing customer trying to add a new apple watch but the ee site site is struggling to log me in thanks I get to basket it just keeps sending me back to log in

  • charleycookxx charlotte cook (@charleycookxx) reported

    @EE have sent a dm an About my recent upgrade. Could someone please help me? Thanks