EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Cramlington, Wallsend, Hebburn, and Jarrow.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	1 day ago
Cramlington	Internet	26 days ago
Wallsend	Internet	1 month ago
Hebburn	Internet	1 month ago
Jarrow	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Warren ⭐️ (@ladgaga13) reported 2 minutes ago from Blyth, England

  @EE I have three lines so I get the total amount of the three bills which is fine but then it has the 20% interest of the total amount but it’s not broken down separately so have to work out the 20% of the two other bills and the people who have the phones think I’m adding extra

• 
  David Parker (@davidparkersm) reported 6 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  Anthony (Tony) Dalzell (@Tdal1369) reported 7 minutes ago from Washington, England

  @EE So if I took a new plan out as an existing customer would I get the same?

• 
  Louise (@RobbyRSSRobot) reported 16 minutes ago from Sheriff Hill, England

  @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

• 
  Michael Young (@micky9nufc) reported 18 minutes ago from Newcastle upon Tyne, England

  @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

• 
  Raj (@engg_rky) reported 20 minutes ago from Newcastle upon Tyne, England

  I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

• 
  Alex Mason (@AlexMason000) reported 21 minutes ago from Whitley Bay, England

  @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

• 
  Rockcliffe Files (@RockcliffeFiles) reported 22 minutes ago from Whitley Bay, England

  Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

• 
  Stephen Hully (@HullyStephen) reported 23 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

• 
  Steph. (@stephwales_) reported 27 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Elizabethwhite (@Lillybethwhite) reported 29 minutes ago from Marley Hill, England

  @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 30 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

• 
  Adrian Hitchman (@janade1) reported 31 minutes ago from Wideopen, England

  @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

• 
  Jac Wilson (@jacwiljam) reported 34 minutes ago from Whitley Bay, England

  Anyone having trouble with @EE when making phone calls ?

• 
  David Paterson (@onet18975) reported 36 minutes ago from Morpeth, England

  @EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies

• 
  Idh46 (@idh46) reported 40 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

• 
  Darren (@DarrenMorgan) reported 43 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 43 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  Jane M 🌈 - Slimming World Benton (@janeymed) reported 47 minutes ago from Longbenton, England

  @EE Wifi Calling still not working.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 50 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jean Morris (@jeannibea) reported 5 minutes ago

  @Hepworthclare @EE How dreadful. I'm with ee mobile for network & data only but since BT mobile moved to ee I’ve found Customer Service has dipped. I buy my phones from Apple outright & find it much more cost effective than having a mobile tied into an ee contract. Apple CS is superb. Good luck!

• 
  Darren Snow (@darrensnowecfc) reported 6 minutes ago

  @EE after given you basically 5 weeks to set up a new customer, had cancelled because 4 of your employees have lied to me, and I’ve still not received any equipment

• 
  Ian Jacklin (@IanJacklin1) reported 7 minutes ago

  @EE @nstoker Network doesn't allow calls here in the UK

• 
  Mr Gray (@Monetization26) reported 9 minutes ago

  @EE @JohnFal45158766 There is a main issue with your service today, and I just don’t know why non of your customer service team are advising customers of this!!!.

• 
  Mr Gray (@Monetization26) reported 9 minutes ago

  @EE I’ve spent allday being told there’s no issues, when in fact 30house down the road have had no internet allday and have been affected if your on EE, BT & Sky so why aren’t your staff being open and honest about the situation????.

• 
  Danny Healy (@DannyHealy9) reported 11 minutes ago

  @EE I spoke to your under trained business customer service, who said my line was cut off for non payment on October 11th yet the direct debit was not due to be collected till the 24th of that month, so that doesn't add up does it.

• 
  Stuart Little 💚💙 (@StuLittle1972) reported 13 minutes ago

  @EE @mynameisAndyJ I’ve received it 3 times from your network

• 
  roqzee (@roqzivelli) reported 14 minutes ago

  Best of luck switching to @EE with their bait and switch £50 deposit mentioned literally nowhere until you get your first bill and which they will hold “until you establish good payment history” which means indefinitely. FOH. Cancel it quickly please.

• 
  Mark Bates (@officer_cartman) reported 16 minutes ago

  @EE @birthdaycakexo Lmao the signal in my area bh6 is barely 4g it's a complete joke

• 
  Daily Thoughts 🤷🏻‍♀️ (@dailythought99) reported 17 minutes ago

  @EE do not ever use EE for your broadband absolute scammers. Try to charge you £310 for ending your wifi a bit earlier!! Money grabbing and no compassion whatsoever for anybody’s circumstances. I will never ever use them again in my life