EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Wallsend, Hebburn, Jarrow, North Shields, Gateshead, and Newcastle upon Tyne.

City	Problem Type	Report Time
Wallsend	Internet	3 days ago
Hebburn	Internet	5 days ago
Jarrow	Phone	13 days ago
North Shields	Phone	28 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Ian (@ian_safc_1974) reported 2 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Bethany Henderson (@BCHenderson_xo) reported 3 minutes ago from Hazlerigg, England

  @EE been trying to dm you regarding an issue but have had no reply yet

• 
  Darren (@DarrenMorgan) reported 7 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 11 minutes ago from Newcastle upon Tyne, England

  @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

• 
  Aely McKeon (@AelyMcKeon) reported 12 minutes ago from Whitley Bay, England

  @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

• 
  Alex Mason (@AlexMason000) reported 12 minutes ago from Whitley Bay, England

  @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

• 
  Bethany Henderson (@BCHenderson_xo) reported 15 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  Louise (@RobbyRSSRobot) reported 17 minutes ago from Sheriff Hill, England

  @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 19 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  Stephen Hully (@HullyStephen) reported 23 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

• 
  Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 26 minutes ago from Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

• 
  Luke Madden (@ifellintoawell) reported 33 minutes ago from Whitley Bay, England

  @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

• 
  John Lavender - #Speedowarrior (@finswimmerjohn1) reported 35 minutes ago from Whickham, England

  @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

• 
  lee major (not bionic) (@MajorManor) reported 37 minutes ago from Newburn, England

  My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

• 
  David (@davidhorsefield) reported 37 minutes ago from Longbenton, England

  @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

• 
  Gav McElroy (@GavMcElroy) reported 44 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  Geoff Wade (@GeoffWadeSwim) reported 48 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 51 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  Michael Young (@micky9nufc) reported 52 minutes ago from Newcastle upon Tyne, England

  @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

• 
  Idh46 (@idh46) reported 57 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  OMG Beardd (@OMGBeardd) reported 4 minutes ago

  @OniSuika @EE Sounds like a real waste of time considering the social media team don’t have access to any accounts. They are literally just paid to redirect you to somewhere they think can help.

• 
  Vocal and Proud (@Vocalandproudx) reported 4 minutes ago

  Shocking customer service from @EE After months of data issues, I’m told they don’t guarantee a working data service. So what am I paying for? Happy to take customers money but dismiss genuine concerns instead of fixing them. Overpriced with poor service. AVOID @EE @Ofcom

• 
  bec (@becsav1) reported 5 minutes ago

  @EE feel for the elderly and more vulnerable people who get these offers pushed on them when they simply want to cancel their contracts.

• 
  BREN IS NOT SEEING ARIANA (@brenftariana) reported 5 minutes ago

  @ee SEVEN HOURS WITH ****** INTERNET fix your ****

• 
  Ian (@IanWasHereOnce) reported 11 minutes ago

  @EE can you and the other phone networks please have a look at the signal in the WN7 4 area of Leigh in Wigan. Been terrible for months now when trying to use mobile data when out and about.

• 
  Gareth Owen (@gjo2405) reported 13 minutes ago

  @EE new router received today and installed, sky still losing network after 10 seconds at best! Think it’s probably best to go elsewhere for WiFi at no cost to myself? Please confirm

• 
  ash mottram (@ash2082) reported 13 minutes ago

  @EE fellow employee here. Having real issues trying to buy a roaming pass in Greece. Have used the link you sent on sms when I arrived but it keeps denying connection. Have tried the app but it there's no link to buy on there either. Help pls!

• 
  Nathan Astley (@chebbzzx) reported 15 minutes ago

  @EE your Wi-Fi is awful

• 
  🏳️‍🌈L🏳️‍🌈 (@LewisKS81) reported 15 minutes ago

  The irony of @EE advertising 5g+ when they can’t even support 4g or 5g in London

• 
  BamBamMK2 (@Williams91898) reported 24 minutes ago

  @EE Yeah says an issue in my area but still had signal but now it’s completely gone off and says won’t be fixed for another 16 hours. Absolutely ridiculous this