EE outages and service status in Ponteland, England
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Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Ponteland, including 1 direct report.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jul 11, 2:44 PM GMT+1.
- Internet (50%)
- Phone (50%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ponteland, England
The most recent EE outage reports came from the following cities: Wallsend, Hebburn, Jarrow, North Shields, Gateshead, Newcastle upon Tyne, and Blaydon-on-Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend
|
Internet | 17 hours ago |
|
Hebburn
|
Internet | 2 days ago |
|
Jarrow
|
Phone | 11 days ago |
|
North Shields
|
Phone | 26 days ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Paul Rackstraw (@rackysafc) reported from Washington, England@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England@EE my signal been off most of the afternoon, any idea when it will be fixed?
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mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, EnglandCan’t watch the football again cause of @EE man, worst provider going
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Josh Stephenson (@jstep__) reported from Birtley, England@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
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Raj (@engg_rky) reported from Newcastle upon Tyne, EnglandAs expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
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Adrian Hitchman (@janade1) reported from Wideopen, England@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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David Paterson (@onet18975) reported from Morpeth, England@EE worst network provider in this postcode area ever! False advertising
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Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, EnglandI don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Gav McElroy (@GavMcElroy) reported from Washington, England@DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us
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Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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Luke Madden (@ifellintoawell) reported from Whitley Bay, England@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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jamie shield (@jshield1988) reported from Whitley Bay, England@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Amy McCord (@amymccordx) reported from Hebburn, England@EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls
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Ben Bias (@zombiefiend616) reported from Newburn, England@EE is there a problem with they billing system as I can't pay my bill online??
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ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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steve (@stevew_pfc) reported from Cramlington, England@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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Richard Lander (@Lamma27) reported from Morpeth, England@EE @rootmetrics You can do all this and yet you can't the upgrade I was to be sorted out since 17th October! Customer focused? What a joke!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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TRUTH (@paulamobi) reported@England @EE The funniest thing about the 'high-value' men and women lecturing people on this app is that none of you are actually married or in stable relationships. You're just single people who read three paragraphs of a self-help book and decided to open a school."
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Harpole (@MatthewHar6111) reported@EE support the beagle testing factory MBR in Cambridge, they obviously don’t care or love dogs, sad
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OMG Beardd (@OMGBeardd) reported@becsav1 @EE Unfortunately Bec, this is retentions at their absolute worst chat will upsell you untold times. If you’re looking to keep your number and this is the only active line your account text PAC to 65075 and don’t even bother calling 150 to cancel otherwise give 150 a ring.
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Stuart Smith (@Galaxy42_) reported@EE Yes, I have just made a complaint in regards to this. You are very clearly trying to funnel any contact that may result in a loss of finance to EE, towards your call centre where people who suffer with anxiety can be bullied and pressured into products/services they don't want.
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Gareth Owen (@gjo2405) reported@EE If only I could get someone to phone me and talk through the problem instead of bots it would be a start, it’s very poor to say the least @Ofcom might be my next hope to get this ongoing issue sorted
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David Warren (@Daveyboy33i) reported@EE what a shower of 💩 you’re telephone staff are - I can promise you that the £250 a month I spend with you won’t be renewed and I will tell everyone far and wide how poor you’re staff are
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Colin Gale AFC LD (@colingale) reportedI see posts on here slating @EE I have been a broadband customer since 2017 and earlier this year I took out a phone contract and got a great deal as I now have both with them. I have been very happy with their service.
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Chelsey (@chelshakespeare) reported@EE I just want to speak to a human - what’s with this new interactive service?! Just let me speak to someone 🫠
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Lee Dixon (@ElDino169) reportedCustomer of @EE for over a decade. Phone , TV and broadband . Today is the start of the end of that relationship. Some of the worst customer service have ever come across. They are apparently allowed to charge people £39 because they got there @netflix billing wrong .
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Stuart Smith (@Galaxy42_) reportedIf any company SELLS a product online, they should be legally forced into allowing customer to cancel online. Some people have terrible anxiety when it comes to making/reciving phone calls & those companies (like @EE) prey on those people.