EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Wallsend, Hebburn, Jarrow, North Shields, Gateshead, and Newcastle upon Tyne.

City	Problem Type	Report Time
Wallsend	Internet	7 days ago
Hebburn	Internet	9 days ago
Jarrow	Phone	17 days ago
North Shields	Phone	1 month ago

Community Discussion

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  David (@davidhorsefield) reported 5 minutes ago from Longbenton, England

  @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

• 
  Idh46 (@idh46) reported 6 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

• 
  Sarah Ilott (@sri5308) reported 7 minutes ago from Morpeth, England

  @EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.

• 
  Bethany Henderson (@BCHenderson_xo) reported 11 minutes ago from Hazlerigg, England

  @EE been trying to dm you regarding an issue but have had no reply yet

• 
  Jac Wilson (@jacwiljam) reported 11 minutes ago from Whitley Bay, England

  Anyone having trouble with @EE when making phone calls ?

• 
  Geoff Wade (@GeoffWadeSwim) reported 12 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  shaun smith (@tempersmith) reported 12 minutes ago from Gateshead, England

  @EE cancel my contract as I type this robbing cun*s

• 
  Warren ⭐️ (@ladgaga13) reported 21 minutes ago from Blyth, England

  @EE I have three lines so I get the total amount of the three bills which is fine but then it has the 20% interest of the total amount but it’s not broken down separately so have to work out the 20% of the two other bills and the people who have the phones think I’m adding extra

• 
  Aely McKeon (@AelyMcKeon) reported 24 minutes ago from Whitley Bay, England

  @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

• 
  Jane M 🌈 - Slimming World Benton (@janeymed) reported 27 minutes ago from Longbenton, England

  @EE Wifi Calling still not working.

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 27 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Mr395008 (@Mr395008) reported 28 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  David Parker (@davidparkersm) reported 32 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  Darren (@DarrenMorgan) reported 34 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  Luke Madden (@ifellintoawell) reported 36 minutes ago from Whitley Bay, England

  @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

• 
  Nicola Corbishley (@NicCorbishley86) reported 39 minutes ago from Whitley Bay, England

  @EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!

• 
  Bethany Henderson (@BCHenderson_xo) reported 43 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  Ben Bias (@zombiefiend616) reported 46 minutes ago from Newburn, England

  @EE is there a problem with they billing system as I can't pay my bill online??

• 
  Richard Lander (@Lamma27) reported 50 minutes ago from Morpeth, England

  @EE @rootmetrics You can do all this and yet you can't the upgrade I was to be sorted out since 17th October! Customer focused? What a joke!

• 
  Robby (@RobbyRSSRobot) reported 59 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carl Dickinson ⚽️🍺🤍🖤🤍 (@CarlDic69722892) reported 3 minutes ago

  @amybobbles @EE I think EE and BT are joined. Never had an issues with it tbh.

• 
  Danny Healy (@DannyHealy9) reported 3 minutes ago

  @EE The worst customer service for business I have ever come across, no one wants to do their job, go to a store sir done that, got told it was a complete waste of time by a member of staff, you need to call the small business team, go back to them and get told to to a store.

• 
  WaveyDavey001 (@WaveyDavey001) reported 5 minutes ago

  Had to call @EE twice for two separate issues today. Both call centre operatives listened, were polite and helped quickly. Massive improvement on when I dealt with BT previously. Well done EE I’d moan if you were bad so credit where credit’s due. 👏👍

• 
  Boltonfan96 (@boltonfan96) reported 6 minutes ago

  @England @EE We have to be the only country that can’t have a flags up supporting our team it’s like a ghost town everywhere hardly no flags because of this **** goverment @UKLabour can’t comprehend how that makes our players feel seeing all over countries with there nation flags everywhere

• 
  BamBamMK2 (@Williams91898) reported 6 minutes ago

  @EE what exactly has happened for me to completely lose all signal. Even my partner doesn’t have any signal

• 
  reena (@desikuri09) reported 7 minutes ago

  @EE As a business I should receive my bills, the app doesn’t work nor can I download these online. I have to call to receive my bills - this is very poor service if you cannot even give business customer their bills. Hopeless customer service based in India -no manners

• 
  CHX Roller (@FareJacob) reported 7 minutes ago

  @EE Had to do it Via Website... your app still isn't right... logged in, entered verification code, then kicks ya back to login... and so on... keeps going back to square 1. Please sort it out. CHX Wimpole.

• 
  Catherine Pengilly (@pinguigloo) reported 13 minutes ago

  @EE It’s a moto E13 I think but it’s no good trying to guide me through it as I’m not with her again until next weekend. I am trying to find someone who can go with her to the shop in the hope that they can, at the very least put in some emergency contacts for her

• 
  Lara (@EtchesLara) reported 16 minutes ago

  @EE my data keeps dropping in and out, even though it says I have 5G! As well as my signal. Is there some sort of issue I’m not aware of?

• 
  HERATIKS (@HeratiksMusic) reported 18 minutes ago

  @EE assuming we can bin our contracts because you're not fulfilling your end of the contract by the utter dogshit signal we get after numerous complaints about it and nothing getting done about it?