EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Cramlington, Wallsend, Hebburn, Jarrow, North Shields, Gateshead, and Newcastle upon Tyne.

City	Problem Type	Report Time
Cramlington	Internet	16 hours ago
Wallsend	Internet	12 days ago
Hebburn	Internet	14 days ago
Jarrow	Phone	22 days ago
North Shields	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Christy 🌈 (@phoenixfelis) reported 4 minutes ago from Newcastle upon Tyne, England

  I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

• 
  David Parker (@davidparkersm) reported 7 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  Char (@AbitofCharlieb) reported 8 minutes ago from Gateshead, England

  @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 8 minutes ago from Newcastle upon Tyne, England

  @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

• 
  Matt (@matt3lee) reported 15 minutes ago from Hebburn, England

  @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

• 
  shaun smith (@tempersmith) reported 15 minutes ago from Gateshead, England

  @EE cancel my contract as I type this robbing cun*s

• 
  Stephen Hully (@HullyStephen) reported 19 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

• 
  lee major (not bionic) (@MajorManor) reported 23 minutes ago from Newburn, England

  My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 25 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  Tracy 💙 (@Sadiesmam) reported 26 minutes ago from Ashington, England

  @EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract

• 
  Vee Collins (@veecollins) reported 38 minutes ago from Newcastle upon Tyne, England

  @ob999666 @EE @EE is indeed down, big UK outtage

• 
  Adrian Hitchman (@janade1) reported 39 minutes ago from Wideopen, England

  @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

• 
  Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 39 minutes ago from Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

• 
  David Paterson (@onet18975) reported 41 minutes ago from Morpeth, England

  @EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies

• 
  David Paterson (@onet18975) reported 42 minutes ago from Morpeth, England

  @EE worst network provider in this postcode area ever! False advertising

• 
  Paul Rackstraw (@rackysafc) reported 50 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  Stephen Hully (@HullyStephen) reported 51 minutes ago from Whitley Bay, England

  @EE Pity the signal is terrible

• 
  Louise (@RobbyRSSRobot) reported 57 minutes ago from Sheriff Hill, England

  @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

• 
  Josh Stephenson (@jstep__) reported 58 minutes ago from Birtley, England

  @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

• 
  Darren (@DarrenMorgan) reported 58 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danny Healy (@DannyHealy9) reported 4 minutes ago

  @EE The worst customer service for business I have ever come across, no one wants to do their job, go to a store sir done that, got told it was a complete waste of time by a member of staff, you need to call the small business team, go back to them and get told to to a store.

• 
  angel (@fathersaph) reported 4 minutes ago

  @EE i’ve called already, had to sign a single document for a new phone on the in store ipad as the link was not working on my phone - your employee has taken it upon themselves to sign my print name to a document for insurance that i didn’t ask for. i am contacting the ombudsman.

• 
  Terry Saliba (@Terry_AbilasIT) reported 6 minutes ago

  @EE Should I be expecting calls from this number 07393 227481 claiming to be from the EE Customer Care dept. Sounds like a scam to possible clone SIM or gain access to customer phones. Please review.

• 
  benjaminblibby (@benjaminblibby) reported 9 minutes ago

  EE suck. They need to apologise for their totally ****** service. @EE

• 
  Lolren (@Lolren91) reported 11 minutes ago

  @EE tried to renew my contract and agreed on a price and the agent is like "don't worry about the contract the pricing is wrong but it's right on my end" ??? Do you think I'm stupid? I've not signed anything and now it's gone through? I've had confirmation emails. Unwind this now

• 
  Rachel Bullen (@Rach_M_B) reported 12 minutes ago

  @EE Hi, can you please confirm why your service for vulnerable customers is so bad. My elderly mother in law, recently discharged from hospital and lives alone, has been waiting for two days for an engineer, and your customer service team cannot seem to confirm a date for this.

• 
  Louise Mullins (@_Loulabelle_) reported 18 minutes ago

  @EE what's going on woth my mobile phone signal? Itd been really rubbish for days now.

• 
  Derek (@DerekAllan61) reported 19 minutes ago

  @Martinscott1967 @EE Piss poor customer service PLUS the phone in question is still on the website for order, utterly incompetent

• 
  kelefc79 (@kelefc79) reported 22 minutes ago

  No signal in work. Nottingham. Sort it out @EE

• 
  Fuzzy Duck (@BoatingFuzzy) reported 23 minutes ago

  @EE @barrytardy EE can you confirm that he can cancel under DSR.