EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Corbridge, Washington, Cramlington, Wallsend, and Hebburn.

City	Problem Type	Report Time
Newcastle upon Tyne	Wi-fi	6 days ago
Corbridge	Internet	8 days ago
Newcastle upon Tyne	Internet	16 days ago
Newcastle upon Tyne	Internet	16 days ago
Washington	Internet	16 days ago
Newcastle upon Tyne	Wi-fi	16 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Mark.🇬🇧🇺🇦 (@19bootsy68) reported 9 seconds ago from Dunston, England

  @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 16 seconds ago from Newcastle upon Tyne, England

  @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 5 minutes ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  Richie Veitch (@richieveitch) reported 13 minutes ago from Newburn, England

  @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

• 
  Bethany Henderson (@BCHenderson_xo) reported 15 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 15 minutes ago from Newcastle upon Tyne, England

  @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

• 
  Michael Wilkinson (@mikee3711) reported 16 minutes ago from Ashington, England

  Very disappointed with @EE Ashington branch. My dads @SamsungMobile still has a fault turning off randomly despite 2 ‘repairs’. Told by @EE phone would now need to be replaced BUT my dad needs to take it to Newcastle @SamsungMobile store HIMSELF for support. Appalling service @EE

• 
  mathew brannigan (@mattybrannigan) reported 17 minutes ago from Newcastle upon Tyne, England

  Can’t watch the football again cause of @EE man, worst provider going

• 
  Vee Collins (@veecollins) reported 18 minutes ago from Newcastle upon Tyne, England

  @ob999666 @EE @EE is indeed down, big UK outtage

• 
  Sarah (@Rainbowztwit) reported 20 minutes ago from Whitley Bay, England

  @EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)

• 
  Geoff Wade (@GeoffWadeSwim) reported 25 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  Sarah Ilott (@sri5308) reported 28 minutes ago from Morpeth, England

  @EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.

• 
  Jane M 🌈 - Slimming World Benton (@janeymed) reported 30 minutes ago from Longbenton, England

  @EE Wifi Calling still not working.

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 34 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 43 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  David Paterson (@onet18975) reported 53 minutes ago from Morpeth, England

  @EE worst network provider in this postcode area ever! False advertising

• 
  Rockcliffe Files (@RockcliffeFiles) reported 56 minutes ago from Whitley Bay, England

  Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

• 
  Paul Rackstraw (@rackysafc) reported 56 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  Idh46 (@idh46) reported 58 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

• 
  Ian (@ian_safc_1974) reported 59 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cuddly Uncle Steve (@kccpiggy) reported 3 minutes ago

  @EE Nope!! Doesn’t work ! Gets me through to a bot, to report a FAULT , and then it tells me that an engineer has been booked for Wednesday . No one to fix my unbreakable wifi .. Utterly disappointing - unable to work or enjoy my paid subscriptions for 5 days .. Dreadful..

• 
  CraigH (@cragz_uk) reported 3 minutes ago

  @stuuk11 @LeilaniDowding @EE Copper is being phased out for Fibre Optic not WIFI. Maybe its different for mobile companies but you would have to be insane to get your home phone and internet service with a mobile network company.

• 
  Arty Em (@a37yM) reported 4 minutes ago

  @LeilaniDowding @EE I've had this very argument with our providers for the last 2 years. Whenever I renew a contract they read me info about the landline being internet-based, & ask if I have a mobile should I need emergency services if the landline is unavailable. This is NOT progress.

• 
  Gavin Cook (@gjc_cook) reported 4 minutes ago

  @EE I’ll just cancel the direct debit and move Number elsewhere, you’ll be quick to contact me then 👌🏼

• 
  Craig Johnson (@j300hno) reported 4 minutes ago

  Is it me or has @EE signal went utterly 💩 these past few months. Absolutely shite sort it out

• 
  1618cc™/3 (@RomeoXrayBravo) reported 8 minutes ago

  @BradChuck @EE EE are ****. We dumped them off 2 years ago, not looked back.

• 
  tiki (@crazyzombienerd) reported 9 minutes ago

  @EE What is wrong with your network in EN8 area?

• 
  CharmedOGForever🔮🧙🏼‍♀️ (@charmed_og) reported 9 minutes ago

  @loisgriff_ @EE EE are the worst! Absolutely dreadful!

• 
  Openreach (@WeAreOpenreach) reported 10 minutes ago

  @AP196779 @EE I'm sorry to hear that you've been going round in circles for the past five weeks. Has your service provider clarified the specific issue they have been trying to report to us? Any details they have provided would be helpful in understanding the situation further. To allow (1/2)

• 
  Andrea. Believe in Britain🇬🇧🇬🇧 (@AndiNeglia) reported 13 minutes ago

  @EE , your customer service is atrocious