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EE Outage Report in Ponteland, Northumberland, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ponteland, Northumberland, England 01/11/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ponteland, Northumberland, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Washington and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend E-mail
United KingdomNewcastle upon Tyne Phone
United KingdomWashington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

  • micky9nufc Michael Young (@micky9nufc) reported from Newcastle upon Tyne, England

    @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • AlexMason000 Alex Mason (@AlexMason000) reported from Whitley Bay, England

    @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

  • RobbyRSSRobot Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • AelyMcKeon Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

  • AelyMcKeon Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

  • sri5308 Sarah Ilott (@sri5308) reported from Morpeth, England

    @EE I want some help please. Is this the page for customer help? Many thanks, Sarah

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • janeymed Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • XxXColette77XxX 🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported from Gateshead, England

    Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

  • alanhewittphoto Alan Hewitt (@alanhewittphoto) reported from Ashington, England

    Anybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

  • finswimmerjohn1 John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • Sadiesmam Tracy 💙 (@Sadiesmam) reported from Ashington, England

    @EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • sri5308 Sarah Ilott (@sri5308) reported from Morpeth, England

    @EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • 19bootsy68 Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England

    @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • lee_evo1 Ell Emm (@lee_evo1) reported

    @EE @MartinSLewis is it true that we can cancel our phone contracts within 30 days of the notice to up phone contracts prices?

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    @EE It's taking time, I simply haven't got, at the moment, I am seriously cursed over phones that is for sure. it never rained but it pours. it's guaranteed this return will clear just as I go into the hospital for my rescheduled procedure. :((

  • gengarwho Ashe Wednesday x (@gengarwho) reported

    @jessicakeogh @KeirWillow @EE If you think this is bad; you should see what is happening with my service provider Sonic; Google ‘sonic inflation’ for more info 😞

  • JilishaMW angelabassettdidthething💃🏾 (@JilishaMW) reported

    I can't wait to leave @EE they are a special type crooks, so expensive for all the services to be taken away without customer knowledge and the actual service is trash. I'll send letters via pigeon before going back once I leave

  • StevenWharrier Steven Wharrier (@StevenWharrier) reported

    @DMawston @EE Yes, that’s exactly what the email said mate. If they were giving their staff in the call centres a bumper 14% pay rise I’d have less complaint, but they’ll rob their customers blind whilst telling workers not to ask for ‘unrealistic’ pay rises. Just a total con.

  • RatherBeCyclin Arturo💙 (@RatherBeCyclin) reported

    @JamesAHogg2 @EE They're all soing this. My service provider buried their announcement way down in small, faint print, also citing cpi. Never realised these big corporates were "consumers" just like us. A dodgy justification - neat way of increasing revenue tho.

  • c74nicky Agent 3-7™ (@c74nicky) reported from Glasgow, Scotland

    @EE I'll be using my PAC code shortly and going somewhere that actually gives me a signal I can use. Dreadful of late. No help at all for loyal customers, price increases and that's it. Flaming got a nerve.

  • RoofingRob84 carpy robs (@RoofingRob84) reported

    @SeanSpe85096058 @EE Wouldn’t mind but I can’t even make calls from my flat coz single so ****!! Have to use wifi call, now paying £104 month till November shocking tbh feel like just canceling the direct debit tbh mate.

  • BPASHLEY1 Barry Ashley (@BPASHLEY1) reported

    @JamesAHogg2 @EE Again more greed. Once my contracts are I am strongly considering giving up my phone for good. It’s like the postman. It never brings good news.

  • MarcTierneyNews Cllr 𝗠𝗮𝗿𝗰 𝗧𝗶𝗲𝗿𝗻𝗲𝘆 (@MarcTierneyNews) reported

    @davenash77 @EE @MikeHughes_ The answer is… no. Unless we have significant deflation, nothing is going down.