EE Outage Report in Ponteland, Northumberland, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ponteland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent EE outage reports came from the following cities: Gateshead, Cramlington, Ashington, Newcastle upon Tyne, Jarrow and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Internet | |
| Cramlington |
Phone | |
| Cramlington |
Phone | |
| Cramlington |
||
| Cramlington |
Phone | |
| Ashington |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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steve
(@stevew_pfc) reported
from
Cramlington, England
@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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mathew brannigan
(@mattybrannigan) reported
from
Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mythicaldan
(@mythicaldan666) reported
Hi @EE I moved to you across from BT (I know same company) for my broadband service for cost purposes. I chose the same speeds (950Mb) but getting significantly less than I was on BT. On BT I was getting speeds of at least 6-700 now on #EE 150-260. It’s a significant drop.
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Ryan
(@tecnomobilegame) reported
@EE I got a 30% friends and family discount code for EE if anyone wants it?? Times are hard so hopefully this will help someone 👍
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Jonathan O’Keeffe
(@jonathankeeffe1) reported
@EE I cannot wait for my contract to end with you guys, worse network I’ve ever been with! Left @VodafoneUK as I thought their service was was rubbish, yours is WORSE, maybe I should try @O2 next 😡
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Paul Wilding ♿️🏳️🌈
(@pjwilding) reported
@emmacook @EE No EE coverage for me either; not since Orange and T-Mobile merged to form EE. I had superb service on Orange but no coverage on T-Mobile. After merger and EE created, No Service. I assume they switched off Orange and kept the T-Mobile masts. 🙁
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Liv in the School Office
(@miss_livm) reported
@EE I’ve been waiting an hour on your online chat facility for help porting my old number as the online forms aren’t working - is there anyone around?
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Aely McKeon
(@AelyMcKeon) reported
from
Whitley Bay, England
@EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.
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🅹🅰🅼🅴🆂 🅻🅴🅴
(@1JamesLeeDJ) reported
hey @EE i was on the phone to customer service the call dropped while speaking to your guys and now i cant make any calls at all nor receive calls ... i cant even ring 150 to let you know
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scancom.co.uk
(@scancom) reported
@TamaraLeon @EE Sorry to hear you are still having issues. There are a few random sims from EE Business that are experiencing technical issues with regards to connecting to Data. We are working closely with the business team to have the issue resolved ASAP.
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J.W
(@biscuitbigfoot) reported
@EE Is it the same crack with this? We order it, and you cancel it, then have to wait 4 weeks for delivery? Or is that special @EE service for loyal customers buying iPhones?
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Rick Hails
(@HailsRick) reported
@EE bloody awful customer service tonight. Over an hour online to be told my upgrade and trade in will be cancelled as I’m not entitled…. You didn’t mind taking my money beforehand though.😡