EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Cramlington, Wallsend, Hebburn, Jarrow, and North Shields.

City	Problem Type	Report Time
Cramlington	Internet	11 days ago
Wallsend	Internet	23 days ago
Hebburn	Internet	24 days ago
Jarrow	Phone	1 month ago

Community Discussion

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Ben Bias (@zombiefiend616) reported 2 minutes ago from Newburn, England

  @EE is there a problem with they billing system as I can't pay my bill online??

• 
  Christy 🌈 (@phoenixfelis) reported 3 minutes ago from Newcastle upon Tyne, England

  I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

• 
  ManicCollie (@maniccollie) reported 6 minutes ago from Cramlington, England

  @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

• 
  Robby (@RobbyRSSRobot) reported 7 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

• 
  Char (@AbitofCharlieb) reported 11 minutes ago from Gateshead, England

  @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

• 
  🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported 14 minutes ago from Gateshead, England

  Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

• 
  Stephen Hully (@HullyStephen) reported 15 minutes ago from Whitley Bay, England

  @EE Pity the signal is terrible

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 18 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  jamie shield (@jshield1988) reported 19 minutes ago from Whitley Bay, England

  @EE unable to get through to tech support on phone, or to any department Says the office is closed....

• 
  David Paterson (@onet18975) reported 20 minutes ago from Morpeth, England

  @EE worst network provider in this postcode area ever! False advertising

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 20 minutes ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  Michael Wilkinson (@mikee3711) reported 22 minutes ago from Ashington, England

  Very disappointed with @EE Ashington branch. My dads @SamsungMobile still has a fault turning off randomly despite 2 ‘repairs’. Told by @EE phone would now need to be replaced BUT my dad needs to take it to Newcastle @SamsungMobile store HIMSELF for support. Appalling service @EE

• 
  Sarah Ilott (@sri5308) reported 23 minutes ago from Morpeth, England

  @EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.

• 
  Richie Veitch (@richieveitch) reported 28 minutes ago from Newburn, England

  @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

• 
  Richard Lander (@Lamma27) reported 32 minutes ago from Morpeth, England

  @EE @rootmetrics You can do all this and yet you can't the upgrade I was to be sorted out since 17th October! Customer focused? What a joke!

• 
  Sarah (@Rainbowztwit) reported 32 minutes ago from Whitley Bay, England

  @EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)

• 
  shaun smith (@tempersmith) reported 37 minutes ago from Gateshead, England

  @EE cancel my contract as I type this robbing cun*s

• 
  David Paterson (@onet18975) reported 38 minutes ago from Morpeth, England

  @EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies

• 
  Steph. (@stephwales_) reported 40 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 55 minutes ago from Newcastle upon Tyne, England

  @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Natasha (@NatashaB819) reported 6 minutes ago

  @EE We did a home move 2 years ago and have so far had no issues, other than the extortionate price we’ve been paying! The switch over is on you @EE not us but we’re having to suffer because of it and had to sign up to a new contract that apparently, we can leave at any time

• 
  Now you see me (@ladysowandsow) reported 6 minutes ago

  @EE are there service issues today? The WiFi keeps dropping out and the service status link in your website isn’t working either..

• 
  ChrisM (@chrismaddison74) reported 12 minutes ago

  @EE I've already spoken with someone who was less than helpful. Don't know why I bothered really just backs up the dreadful customer service.

• 
  jason (@Jason29wctb) reported 13 minutes ago

  @EE I'm on ee as of yesterday, o2 sucks

• 
  lucy barnett (@lucebarnett) reported 14 minutes ago

  @EE Been on messaging service since 13:58 today - told I’d beconnected with manager at 14:55 (after several requests for matter to be escalated). 15:20: still waiting to be connected. 15:25: Billing desk manager introduced himself - have not heard from him since. Total time wasting

• 
  Audrey Gordon (@f1gpgirl) reported 16 minutes ago

  Getting by fed up with @EE as the television and internet is constantly dropping in and out. Has been an issue since installing but getting ridiculous now.

• 
  Sarah (@idlewildgirl) reported 16 minutes ago

  @aaron_mcr @EE wtf! How can they say that lol

• 
  Jon Pitts (@briavelsjon) reported 20 minutes ago

  @C1981L @MarkyTalk @EE Which town centre? And are you commenting on poor coverage? Or data congestion?

• 
  OSINT/Cyber Bird 🦆🦉🐥🎃👻🕸 (@malwareowl) reported 21 minutes ago

  Hi @EE just like to say thanks for sending Ian Cassidy from @mjquinnhq round to sort my 92 yo dad’s fibre out after a few teething issues earlier. He also connected my dad’s laptop to the router for him too as I can’t get over myself currently to help as I’ve just had surgery.

• 
  Bodz84 (@AFCBUDDY85) reported 24 minutes ago

  @EE dont worry, i'll just blast your Customer service team on the phone and then look cancel my broadband with you.