EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, North Shields, Blaydon-on-Tyne, and Gateshead.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	3 days ago
North Shields	Phone	6 days ago
Newcastle upon Tyne	Phone	1 month ago
Gateshead	Internet	2 months ago
Newcastle upon Tyne	Total Blackout	2 months ago
Newcastle upon Tyne	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Michael Young (@micky9nufc) reported 29 seconds ago from Newcastle upon Tyne, England

  @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

• 
  Sarah Ilott (@sri5308) reported 2 minutes ago from Morpeth, England

  @EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 3 minutes ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 6 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  David (@davidhorsefield) reported 7 minutes ago from Longbenton, England

  @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

• 
  Bethany Henderson (@BCHenderson_xo) reported 11 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  Shaun Edge (@sedge1989) reported 15 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

• 
  Gav McElroy (@GavMcElroy) reported 22 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  Louise (@RobbyRSSRobot) reported 25 minutes ago from Gateshead, England

  @EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM

• 
  Jane M 🌈 - Slimming World Benton (@janeymed) reported 26 minutes ago from Longbenton, England

  @EE Wifi Calling still not working.

• 
  Sarah Ilott (@sri5308) reported 30 minutes ago from Morpeth, England

  @EE I want some help please. Is this the page for customer help? Many thanks, Sarah

• 
  Liam (@L17aamLiam) reported 37 minutes ago from Gateshead, England

  @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

• 
  Aely McKeon (@AelyMcKeon) reported 38 minutes ago from Whitley Bay, England

  @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

• 
  John Lavender - #Speedowarrior (@finswimmerjohn1) reported 48 minutes ago from Whickham, England

  @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 48 minutes ago from Newcastle upon Tyne, England

  @EE In case I have problems taking out the SIM card etc again, are your shops open?

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 49 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Ian (@ian_safc_1974) reported 49 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 51 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Aely McKeon (@AelyMcKeon) reported 55 minutes ago from Whitley Bay, England

  @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

• 
  Steph. (@stephwales_) reported 58 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jake King (@JakeyKing) reported 3 minutes ago

  @DinaGlyphs @EE MSO is an OpenReach issue. It means you, and likely any neighbours using OpenReach, are affected. EE can’t speed it along. OpenReach will fix it, but it’s up to OpenReach to fix unfortunately

• 
  Surinder (@SurinderRehal) reported 4 minutes ago

  @EE 0r bt or whatever they call themselves- equally as useless as each other. It’s taken me all day today trying to get connected to a service. Spoke to the Guide three times and got cut off each time issue not resolved. I do really need it sorted quickly or I’m off the sky

• 
  Restore_NE (@Restore_NE) reported 4 minutes ago

  @EE no signal from Ilford road to South Gosforth on the Metro system Any reason why ?

• 
  Dominic Geraghty (@DominicGeraghty) reported 5 minutes ago

  @EE I keep ringing you - I'm on the phone now - but if this one doesn't work I'm referring this to the ombudsman. This is time wasting harassment.

• 
  Lisa Grantham (@LisaJac03929654) reported 7 minutes ago

  @EE bought two S26 Ultra's - promised buds but its proving impossible to get them 🙁 tried to call customer services but they didn't call us back.

• 
  Caz Mc (@Caz83Mc) reported 8 minutes ago

  @EE Online would be better for me due to working hours, poor to offer something as online and then just ignore the messages

• 
  realales (@realales109) reported 12 minutes ago

  @EE You never offered a resolution or response!!!

• 
  anthony ricketts (@ajricketts82) reported 12 minutes ago

  @EE absolutely terrible. 4 out of the last 7 days our internet has dropped out. Shocking service

• 
  ✵°✵｡✰ ℙ𝕒𝕞 ✰｡✵°✵ (@Pam_ela24) reported 14 minutes ago

  @EE Its more hassle for both myself and EE to cancel the upgrade and return the phone (which is currently undelivered)

• 
  Jim (@James18Farthing) reported 14 minutes ago

  @EE Now I'm trying to get free my bank card on the app so I can pay but when ever I click on add card I'm asked to register a sim which I already have can't add a bank card can't use the sim and the team couldn't help, Is gifgaf any good