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EE Outage Report in Ponteland, Northumberland, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ponteland, Northumberland, England 03/27/2026 18:00

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ponteland, Northumberland, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Cramlington, Prudhoe, Ashington, North Shields, Gateshead and Jarrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomCramlington Phone
United KingdomPrudhoe Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

  • ifellintoawell Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • onet18975 David Paterson (@onet18975) reported from Morpeth, England

    @EE worst network provider in this postcode area ever! False advertising

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • onet18975 David Paterson (@onet18975) reported from Morpeth, England

    @EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • janade1 Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • ultimatelyamy ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • mattybrannigan mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LStacey Lee (Pilchard) Stacey (@LStacey) reported

    @BaconCheeseZ @EE It’s a weird one. I normally get good 4G everywhere here except in my flat (which is like a concrete bunker so I expect it) unless the beach is busy. Then it completely stops working. My other half gets full signal here but it almost always behaves like it’s swamped.

  • MichaelMulqueen Michael Mulqueen (@MichaelMulqueen) reported

    @EE I can't use your Android-formatted website to report a problem with your network in my area if, each time I detail the problem, the website can't submit my completed details and I need to start from scratch again. Any chance of a fix?

  • CptSwaggz 𝕮𝖕𝖙𝕾𝖜𝖆𝖌𝖌𝖟 (@CptSwaggz) reported

    @mikeoffoftheuk @ammaccii @EE Communication devices use microwave radiation, which is non-ionising. It can't damage cells unless concentrated, like in a microwave oven, where it'll heat water molecules instead.

  • Birdy_boy46 Chris Bird (@Birdy_boy46) reported

    @EE Thanks I'd rather just get help on a decent upgrade. Never mind I'll head elsewhere

  • Sean00725942 Sean (@Sean00725942) reported

    @EE It seems as though a glitch in your system has cancelled my ps5 order made yesterday and cash already out my bank. Can this get sorted ASAP. I called multiple times and the systems were down last night to check and resolve

  • rhio_jones Rhi Jones (@rhio_jones) reported

    @EE Sort out the signal in pontardawe or allow me out of my contract. Useless

  • rhio_jones Rhi Jones (@rhio_jones) reported

    @TheRavingRich @EE They are a joke!! It’s been down for so long and they aren’t doing anything about it 😡

  • vickyjayz vicky jones (@vickyjayz) reported

    @EE We’ve written two emails on the complaint system no response

  • liz_brown2020 Liz (@liz_brown2020) reported

    @CromwellStuff I'm going to leave @edf choose the cheapest option instead they are as bad as @EE for price rises EE do it very soon after you sign your contract every bleeding time all total ripoff's

  • ConnectionCarl Carl Gough (@ConnectionCarl) reported

    Well @kevinbacon , a little update for you. @EE are telling me they cant say when the problem will be fixed. I asked if that meant 1 month, 6months a year? #EE couldnt say. Bit of a joke seeing as I live in Wales and their latest ad has @tomellis17 getting shaved up Snowdon!