EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Washington, Cramlington, Wallsend, Hebburn, and Jarrow.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	50 minutes ago
Newcastle upon Tyne	Internet	10 hours ago
Washington	Internet	10 hours ago
Newcastle upon Tyne	Wi-fi	12 hours ago
Newcastle upon Tyne	Internet	2 days ago
Cramlington	Internet	27 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Aely McKeon (@AelyMcKeon) reported 5 minutes ago from Whitley Bay, England

  @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

• 
  lee major (not bionic) (@MajorManor) reported 6 minutes ago from Newburn, England

  My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

• 
  Josh Stephenson (@jstep__) reported 7 minutes ago from Birtley, England

  @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 7 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

• 
  Warren ⭐️ (@ladgaga13) reported 18 minutes ago from Blyth, England

  @EE I have three lines so I get the total amount of the three bills which is fine but then it has the 20% interest of the total amount but it’s not broken down separately so have to work out the 20% of the two other bills and the people who have the phones think I’m adding extra

• 
  Char (@AbitofCharlieb) reported 19 minutes ago from Gateshead, England

  @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

• 
  Christy 🌈 (@phoenixfelis) reported 20 minutes ago from Newcastle upon Tyne, England

  I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 23 minutes ago from Newcastle upon Tyne, England

  @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

• 
  Vee Collins (@veecollins) reported 24 minutes ago from Newcastle upon Tyne, England

  @ob999666 @EE @EE is indeed down, big UK outtage

• 
  Rockcliffe Files (@RockcliffeFiles) reported 25 minutes ago from Whitley Bay, England

  Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

• 
  Louise (@RobbyRSSRobot) reported 26 minutes ago from Sheriff Hill, England

  @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

• 
  Amy McCord (@amymccordx) reported 28 minutes ago from Hebburn, England

  @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

• 
  steve (@stevew_pfc) reported 31 minutes ago from Cramlington, England

  @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

• 
  Raj (@engg_rky) reported 37 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 38 minutes ago from Newcastle upon Tyne, England

  @EE In case I have problems taking out the SIM card etc again, are your shops open?

• 
  John Lavender - #Speedowarrior (@finswimmerjohn1) reported 39 minutes ago from Whickham, England

  @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

• 
  Paul Rackstraw (@rackysafc) reported 48 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  jamie shield (@jshield1988) reported 49 minutes ago from Whitley Bay, England

  @EE unable to get through to tech support on phone, or to any department Says the office is closed....

• 
  Jac Wilson (@jacwiljam) reported 53 minutes ago from Whitley Bay, England

  Anyone having trouble with @EE when making phone calls ?

• 
  Mr395008 (@Mr395008) reported 55 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ravi Dheer (@RaviDheer) reported 8 minutes ago

  @EE That's my whole point, there is no where to find any help. Every month I try to pay, and every month I get an error. No point sending me a generic message.

• 
  joe bloggs (@thebadgerf1) reported 9 minutes ago

  @EE Would do but I have no signal

• 
  Kerry Riordan (@Kezmeister82) reported 9 minutes ago

  @EE We already have every day for the past 5 weeks multiple failed visits it’s been escalated so many times with an open complaint still keep blaming each other, on the verge of cancelling the contract as you’re not providing the service we’ve signed up for and going elsewhere

• 
  Emily Atkins (@bahallathegreat) reported 10 minutes ago

  @EE any chance someone could help me with the mobile app trying to put a new card details but it’s not showing up. I’m pay as you go and desperate to put on credit

• 
  Dean Ayass (@DeanAyass) reported 11 minutes ago

  So @EE have moved my mum's broadband installation date from next week to October, giving her barely any notice. She's an 86 year old widow and this is the second time they've let her down in a year. Her existing deal with @SkyUK is ending soon so she'll have no communication.

• 
  roqzee (@roqzivelli) reported 15 minutes ago

  Best of luck switching to @EE with their bait and switch £50 deposit mentioned literally nowhere until you get your first bill and which they will hold “until you establish good payment history” which means indefinitely. FOH. Cancel it quickly please.

• 
  Jacqui Archer (@jacqui_archer) reported 16 minutes ago

  @EE Hi, I'm trying to work from home and my broadband keeps going down. This is the 2nd time I've reported it

• 
  RG2652 🏒⚡⚡⚡⚽ (@RossGibbs78) reported 16 minutes ago

  @SkyHelpTeam is there a problem with the mobile signal or outage as I can't ring my dad on sky network or my mum on @EE and they can't call out to.

• 
  Stuart Little 💚💙 (@StuLittle1972) reported 19 minutes ago

  @EE @mynameisAndyJ I’ve received it 3 times from your network

• 
  Martin Elliker (@MartinElliker) reported 22 minutes ago

  @EE So here we go again - having not tried my TNT sport package since last Wednesday I’ve come back to it today - and guess what - I still don’t have the full set of services I’m actually paying for and I still can’t receive it - this really is a pile of 💩 Well actually over 3 weeks now I’ve been let down after let down after let down - After being told don’t worry your TNT sports will be available to you after midnight on Thursday / Friday I feel lied to - Totally fobbed off - Total lies from totally incompetent people - I had a service when I was with BT - it worked - how simple could it be to move to EE - it shouldn’t be difficult- How wrong I was. incompetent, Liars and couldn’t give a 💩 that’s actually what you are - 25 times you claim to have been voted the best - Let’s see how you fair with the media once I take this to them - I’m sick and tired of the whole damn lot of you !! You couldn’t manage your way out of a wet paper bag !!!!