EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Corbridge, Washington, and Cramlington.

City	Problem Type	Report Time
Gateshead	Phone	5 days ago
Newcastle upon Tyne	Wi-fi	21 days ago
Corbridge	Internet	23 days ago
Newcastle upon Tyne	Internet	1 month ago
Newcastle upon Tyne	Internet	1 month ago
Washington	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Vee Collins (@veecollins) reported 18 seconds ago from Newcastle upon Tyne, England

  @ob999666 @EE @EE is indeed down, big UK outtage

• 
  Idh46 (@idh46) reported 24 seconds ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 2 minutes ago from Newcastle upon Tyne, England

  @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

• 
  Christy 🌈 (@phoenixfelis) reported 4 minutes ago from Newcastle upon Tyne, England

  I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 5 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

• 
  Shaun Edge (@sedge1989) reported 10 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

• 
  David Parker (@davidparkersm) reported 11 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  Geoff Wade (@GeoffWadeSwim) reported 13 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  Steph. (@stephwales_) reported 22 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Aely McKeon (@AelyMcKeon) reported 22 minutes ago from Whitley Bay, England

  @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

• 
  steve (@stevew_pfc) reported 23 minutes ago from Cramlington, England

  @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

• 
  Mr395008 (@Mr395008) reported 26 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  David Paterson (@onet18975) reported 39 minutes ago from Morpeth, England

  @EE worst network provider in this postcode area ever! False advertising

• 
  Michael Young (@micky9nufc) reported 41 minutes ago from Newcastle upon Tyne, England

  @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

• 
  Darren (@DarrenMorgan) reported 41 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  Rockcliffe Files (@RockcliffeFiles) reported 45 minutes ago from Whitley Bay, England

  Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

• 
  Adrian Hitchman (@janade1) reported 47 minutes ago from Wideopen, England

  @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

• 
  Nicola Corbishley (@NicCorbishley86) reported 49 minutes ago from Whitley Bay, England

  @EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!

• 
  Louise (@RobbyRSSRobot) reported 51 minutes ago from Sheriff Hill, England

  @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 54 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lottie T 🙂🏖 (@Lottie3T) reported 3 minutes ago

  @LeilaniDowding @EE I live rurally, I don’t even have a mobile signal most of the time outside of WiFi. Rural communities are not served well by mobile phone companies.

• 
  Create Action (Alan) 🎯 (@CreateActionLtd) reported 4 minutes ago

  @EE I don't want to call you. And what will calling 150 do? I'm not even a customer of yours now. You are mishandling old data you hold about me. Which is why I raised the complaint.

• 
  Jo Oliver 💜🇬🇧 (@BagFleaBag) reported 4 minutes ago

  @LeilaniDowding @EE Oh and the mast had gone down too so the mobile phone wouldn’t work either! I had to drive over to check on my parents.

• 
  Also Stu (@stuinweymouth) reported 9 minutes ago

  @EE Looked on app. Still has original contract. No sign of new one. I know you have cancelled it. It’s not the first time. I will just cancel it and go elsewhere. The number is not important although can be ported. I have 9 lines and 5 out of contract. Your choice

• 
  Lizzy (@Lizzyzsu) reported 9 minutes ago

  @EE ‘Oh you have to personally cancel it’ I was told then after paying for 3 more months of EE while on a Canadian sim & not even using EE. That’s why I’m so intent on doing it now but you make it purposefully difficult!!

• 
  Philip Murphy (@PhilipMur3) reported 11 minutes ago

  @Amy_90_x @EE Scam calls, just don't take any notice of them and just block them, problem is older people might answer them

• 
  Gillian Jamieson (@GillRaeWalker) reported 11 minutes ago

  @whalley34825 @LeilaniDowding @EE Lasts an hour. We are in trouble.

• 
  Ian Dickerson (@WanderingIan) reported 17 minutes ago

  @LeilaniDowding @EE Most people have a cordless phone in their home. If the power went out it becomes useless. Only corded phones work in a power outage

• 
  Create Action (Alan) 🎯 (@CreateActionLtd) reported 22 minutes ago

  @EE I raise a complaint with you as you clearly can't look after my data. You send me 2 emails to say a complaint has been raised. You then send me a 3rd email saying the complaint is now resolved. You've done nothing! You've got 'no-reply' on your emails and the helpful link you've listed would require me talking to a chat bot for 30 minutes. Sort it out.

• 
  terry 🖤 (@rebelrouser29) reported 22 minutes ago

  @EE Also. It was never this bad 12 months ago. Something has changed your end. To many people in the area now with Sizewell C starting and you haven't kept up with the pace and causing a bottle neck. 🤔😳