EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Jarrow, North Shields, Gateshead, Newcastle upon Tyne, and Blaydon-on-Tyne.

City	Problem Type	Report Time
Jarrow	Phone	5 days ago
North Shields	Phone	20 days ago
Gateshead	Internet	1 month ago
Newcastle upon Tyne	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  David (@davidhorsefield) reported 1 minute ago from Longbenton, England

  @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

• 
  David Paterson (@onet18975) reported 6 minutes ago from Morpeth, England

  @EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies

• 
  Jac Wilson (@jacwiljam) reported 6 minutes ago from Whitley Bay, England

  Anyone having trouble with @EE when making phone calls ?

• 
  Stephen Hully (@HullyStephen) reported 16 minutes ago from Whitley Bay, England

  @EE Pity the signal is terrible

• 
  Ian (@ian_safc_1974) reported 17 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Robby (@RobbyRSSRobot) reported 22 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

• 
  Amy McCord (@amymccordx) reported 22 minutes ago from Hebburn, England

  @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

• 
  Elizabethwhite (@Lillybethwhite) reported 23 minutes ago from Marley Hill, England

  @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

• 
  ManicCollie (@maniccollie) reported 23 minutes ago from Cramlington, England

  @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

• 
  Liam (@L17aamLiam) reported 26 minutes ago from Gateshead, England

  @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

• 
  Alex Mason (@AlexMason000) reported 31 minutes ago from Whitley Bay, England

  @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

• 
  Stephen Hully (@HullyStephen) reported 33 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

• 
  Raj (@engg_rky) reported 39 minutes ago from Newcastle upon Tyne, England

  I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 44 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

• 
  Aely McKeon (@AelyMcKeon) reported 46 minutes ago from Whitley Bay, England

  @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

• 
  Matt (@matt3lee) reported 46 minutes ago from Hebburn, England

  @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

• 
  Nicola Corbishley (@NicCorbishley86) reported 50 minutes ago from Whitley Bay, England

  @EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!

• 
  Louise (@RobbyRSSRobot) reported 55 minutes ago from Gateshead, England

  @EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM

• 
  Luke Madden (@ifellintoawell) reported 57 minutes ago from Whitley Bay, England

  @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

• 
  Richie Veitch (@richieveitch) reported 58 minutes ago from Newburn, England

  @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lauren (@lillol87) reported 26 seconds ago

  @EE @EE 4 phone calls and over 4 hours spent on the phone since May with your people not doing as promised & 3 complaints later still not resolved. Very disappointing customer service

• 
  🐏 🤍 𝒢ℯ𝓂𝓂𝒶 ℳ𝒶𝓇𝒾ℯ♡ 🖤 (P) (@PrincessPink_86) reported 2 minutes ago

  One mast serves the entire area and when that goes down, they then cannot get approval from the landowner to repair said infrastructure and you are lucky if you have one bar of signal. @EE get it sorted!!

• 
  Robert Martin (@AndyGraysdouble) reported 4 minutes ago

  Before BT/EE ever regale us with what they do in AI they might first get round to getting vulnerable customer digital switchovers done quickly and seamlessly- a total shambles @BT @EE @Plusnet

• 
  Lauren (@lillol87) reported 5 minutes ago

  When you have nothing but trouble with @EE with getting a charge refunded from May and you realise you should have stayed with @skytv Will think twice about moving providers again in the future.

• 
  Clint Sookermany (@ClintNorDD) reported 6 minutes ago

  @EE @_nicks_tweets Hey @EE where can we go to receive more information now that we have no phone connection abroad whatsoever? It makes it impossible to login to your app or website!?! And we can't call?

• 
  Tom Andrews (@elondonlad) reported 7 minutes ago

  @status_is_down @EE yes, mine is not working!

• 
  Ayrton Senna 🇧🇷 Tribute (@F1_AyrtonSenna) reported 9 minutes ago

  @England @EE Never give up! 💯🙌🏻

• 
  Matt (@AFCMattD) reported 11 minutes ago

  @EE hmmm my Apple Watch went wrong, no data for days. So I did the obvious and deleted the eSIM thinking I would easily readd it. Nope. Upon attempting it either doesn't do anything or error 019. Your support just tells me to redownload the QR code ... it's a watch. Help?!

• 
  Luke (@LNBCFC2) reported 13 minutes ago

  @TONYXIMOFF7 @England @EE It’s 23 degrees ? And really I never knew it was 3000 metres above sea level

• 
  TeeTee_x (@TeeTeex6) reported 14 minutes ago

  @EE I can’t get signal I am aboard