1. Home
  2. Companies
  3. EE
  4. Ponteland
EE

EE outages and service status in Ponteland, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Ponteland, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • The most recent signal from this area was received Jul 1, 5:11 PM GMT+1.
  • 100% Phone (100%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Jarrow, North Shields, Gateshead, Newcastle upon Tyne, and Blaydon-on-Tyne.

CityProblem TypeReport Time
Jarrow Phone 6 days ago
North Shields Phone 21 days ago
Gateshead Internet 1 month ago
Newcastle upon Tyne Internet 1 month ago

Nearby cities with recent reports

Jarrow

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • veecollins
    Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • rackysafc
    Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • finswimmerjohn1
    John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • L17aamLiam
    Liam (@L17aamLiam) reported from Gateshead, England

    @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

  • XxXColette77XxX
    🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported from Gateshead, England

    Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

  • geemiller71
    Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • shahanchowdhury
    Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • AbitofCharlieb
    Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • Rainbowztwit
    Sarah (@Rainbowztwit) reported from Whitley Bay, England

    @EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)

  • RobbyRSSRobot
    Louise (@RobbyRSSRobot) reported from Sheriff Hill, England

    @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

  • onet18975
    David Paterson (@onet18975) reported from Morpeth, England

    @EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies

  • weeweegie
    Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • idh46
    Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • Mr395008
    Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • MajorManor
    lee major (not bionic) (@MajorManor) reported from Newburn, England

    My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

  • AelyMcKeon
    Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

  • ian_safc_1974
    Ian (@ian_safc_1974) reported from Dunston, England

    @scott_fcb @EE I’ve had same issue

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Stuff1646
    Json (@Stuff1646) reported

    @EE @sarkeycockney That's utter ballshit and you know it. You have manually with mouse click, closed the complaint as you think being quiet will make the complaint go away.

  • Jessbrown2590
    Jessica Brown (@Jessbrown2590) reported

    @EE I’ve already done this and I get told the same thing which is they don’t see no problems in my area but clearly there is because every time I leave the house my signal drops and I can’t even attempt to make a phone call as it just cuts off!

  • Stuff1646
    Json (@Stuff1646) reported

    @jpwhutv @EE I'd recommend ditching @EE for another provider. They charge arm 'n' leg and provide no value to the customer.

  • PAtubobienemi
    Precious Atubobienemi (@PAtubobienemi) reported

    @England @EE Reflexively contrarian for a plain highlight caption isn't the move here — nothing about "never in doubt" invites a hot take, it's just fan hype for a goal.

  • darrenjstyles
    darren styles (@darrenjstyles) reported

    @EE The frustration is you trust openreach to fix something and they don’t, at the end of it is a customer who has been given no information as to what’s going on. I finally managed to speak to someone who has tried to get the ball rolling again.

  • ArnoldLabour
    Arnold Smith (@ArnoldLabour) reported

    @janettocornetto @EE If you can get online using wi-fi, maybe you could install a navigation app that just uses GPS only and doesn't need an Internet connection. The US is quite big, I'm guessing there's places without mobile signal.

  • davidofsussex
    David (@davidofsussex) reported

    @StupidNeilAgain @DaniYesod @EE Saying you want to cancel gets you put through to a relatively A-list customer services ***, and they’ll be able to do more or less anything you need.

  • elem1963
    El Em (@elem1963) reported

    @EE can someone call me as getting seriously pissed off with incorrect orders, cancelled subscriptions and generally just really bad customer service from EE and BT

  • Michael66108716
    micka9990 (@Michael66108716) reported

    @EE I’ve found that I can never sign in to my account either online or app since I’ve added tv to my account , I already had broadband, I was advised to change my email address as it may of been a glitch and then link my account number to it which I did and worked once , no good

  • sarkeycockney
    THE SARKY COCKNEY (@sarkeycockney) reported

    Been with @EE broadband 3 weeks and now looking at a weeks outage. @Virgin any chance of coming back? Scamming accounts which claim to be the customer services dept of the above companies need not reply