EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: North Shields, Gateshead, Newcastle upon Tyne, and Blaydon-on-Tyne.

City	Problem Type	Report Time
North Shields	Phone	9 days ago
Gateshead	Internet	24 days ago
Newcastle upon Tyne	Internet	27 days ago
North Shields	Phone	1 month ago

Community Discussion

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Christy 🌈 (@phoenixfelis) reported 1 minute ago from Newcastle upon Tyne, England

  I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

• 
  Rockcliffe Files (@RockcliffeFiles) reported 5 minutes ago from Whitley Bay, England

  Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

• 
  Tracy 💙 (@Sadiesmam) reported 5 minutes ago from Ashington, England

  @EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 10 minutes ago from Newcastle upon Tyne, England

  @EE In case I have problems taking out the SIM card etc again, are your shops open?

• 
  Paul Rackstraw (@rackysafc) reported 10 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 24 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Warren ⭐️ (@ladgaga13) reported 27 minutes ago from Blyth, England

  @EE I have three lines so I get the total amount of the three bills which is fine but then it has the 20% interest of the total amount but it’s not broken down separately so have to work out the 20% of the two other bills and the people who have the phones think I’m adding extra

• 
  Louise (@RobbyRSSRobot) reported 32 minutes ago from Sheriff Hill, England

  @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 33 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

• 
  Alan D'Arcy (@weeweegie) reported 33 minutes ago from Washington, England

  @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

• 
  Jac Wilson (@jacwiljam) reported 34 minutes ago from Whitley Bay, England

  Anyone having trouble with @EE when making phone calls ?

• 
  Josh Stephenson (@jstep__) reported 35 minutes ago from Birtley, England

  @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

• 
  lee major (not bionic) (@MajorManor) reported 37 minutes ago from Newburn, England

  My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

• 
  Shaun Edge (@sedge1989) reported 37 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 38 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Bethany Henderson (@BCHenderson_xo) reported 45 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  John Lavender - #Speedowarrior (@finswimmerjohn1) reported 47 minutes ago from Whickham, England

  @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

• 
  Sarah Ilott (@sri5308) reported 48 minutes ago from Morpeth, England

  @EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.

• 
  Raj (@engg_rky) reported 56 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  shaun smith (@tempersmith) reported 58 minutes ago from Gateshead, England

  @EE cancel my contract as I type this robbing cun*s

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ikraam (@ikraamdaanis) reported 4 minutes ago

  @Karlski420 @EE It's like their engineers don't test their website... layout shifts, terrible loading states, menu instantly showing without a delay, long loading times, bad animations and the list goes on

• 
  Richard Clifford-Ward (@riccliff) reported 5 minutes ago

  Ordered new broadband fullfibre with @BT /@EE in May & had to wait for installation. @WeAreOpenreach have cancel 3 times, with less than 24 hours notice. “Connecting you to your network” #idontthinkso 2 months waiting for a new connection, 3 cancelled appointments & still waiting

• 
  Andy (@justandy2068) reported 5 minutes ago

  Leaving @EE as the signal/data speed has been poor. Can't log into my account, can't view my bills . Transfer happens tomorrow #giveup

• 
  Kirsteen Campbell (@KirsteenCampbel) reported 7 minutes ago

  @EE having a nightmare with your broadband again! You have been nothing but failed promises! I was moved over from @bt_uk I had no issues with them. How can I find out when my contact is up? Thanks

• 
  Mike Gardner (@mikegardner_wb) reported 11 minutes ago

  @TomTugendhat @O2 @EE I was in the West Midlands at the weekend. Reception ranged from patchy to awful. Countless billions wasted on high speed rail instead of reliable hi-speed mobile / Wi-Fi connectivity.

• 
  JC (@jaykona3670) reported 12 minutes ago

  @EE still waiting for the extender hub to resolved. Don’t say call customer services on 150, it doesn’t provide anything other than a rubbish text message service using a BOT.

• 
  Mark Bleach (@BlastItBle8chy) reported 12 minutes ago

  @SebastianGeorg_ @EE Ive had full 4G in Norwegian mountains further from civilisation than you can get in any part of the UK. Yet Swindon SN1 zero, yes zero network over a large area reported so often until Ive given up.

• 
  Jamie (@Jamie__Gray1) reported 12 minutes ago

  @EE any idea why my signal has gone in Boston cant call or text anyone and need to use it for maps and getting about can’t call 150 or 360 to get it fixed need it sorted asap! 🏴󠁧󠁢󠁳󠁣󠁴󠁿

• 
  Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported 12 minutes ago

  @EE your complaints team finally rang me several days after they said they would. My complaint was not resolved. Your call operator was patronising and could not explain why the issue was unresolvable. Incredible. Do you want customers?

• 
  Pete Searle (@PeterSe38295412) reported 20 minutes ago

  @EE Excellent customer service!!! Yeah right. Im sure the ombudsman will be interested to know how you guys treat your customers