EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Corbridge, Washington, and Cramlington.

City	Problem Type	Report Time
Gateshead	Phone	4 days ago
Newcastle upon Tyne	Wi-fi	20 days ago
Corbridge	Internet	22 days ago
Newcastle upon Tyne	Internet	30 days ago
Newcastle upon Tyne	Internet	1 month ago
Washington	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Stephen Hully (@HullyStephen) reported 53 seconds ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

• 
  Robby (@RobbyRSSRobot) reported 1 minute ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 4 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Nicola Corbishley (@NicCorbishley86) reported 5 minutes ago from Whitley Bay, England

  @EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!

• 
  Bethany Henderson (@BCHenderson_xo) reported 5 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 6 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

• 
  Ian (@ian_safc_1974) reported 9 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 18 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  Raj (@engg_rky) reported 20 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  David Paterson (@onet18975) reported 22 minutes ago from Morpeth, England

  @EE worst network provider in this postcode area ever! False advertising

• 
  Alan D'Arcy (@weeweegie) reported 23 minutes ago from Washington, England

  @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

• 
  Paul Rackstraw (@rackysafc) reported 24 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  Luke Madden (@ifellintoawell) reported 25 minutes ago from Whitley Bay, England

  @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

• 
  ManicCollie (@maniccollie) reported 30 minutes ago from Cramlington, England

  @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

• 
  Alan Hewitt (@alanhewittphoto) reported 36 minutes ago from Ashington, England

  Anybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.

• 
  Richard Lander (@Lamma27) reported 44 minutes ago from Morpeth, England

  @EE @rootmetrics You can do all this and yet you can't the upgrade I was to be sorted out since 17th October! Customer focused? What a joke!

• 
  Josh Stephenson (@jstep__) reported 49 minutes ago from Birtley, England

  @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

• 
  Idh46 (@idh46) reported 53 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

• 
  jamie shield (@jshield1988) reported 54 minutes ago from Whitley Bay, England

  @EE unable to get through to tech support on phone, or to any department Says the office is closed....

• 
  Warren ⭐️ (@ladgaga13) reported 59 minutes ago from Blyth, England

  @EE I have three lines so I get the total amount of the three bills which is fine but then it has the 20% interest of the total amount but it’s not broken down separately so have to work out the 20% of the two other bills and the people who have the phones think I’m adding extra

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Burytownfan (@shardcreek) reported 4 minutes ago

  @EE really bad experience today. Engineers supposed to turn up to setup broadband, waited 8 hours, no show, no telephone call, called customer service spent 35 minutes on hold to be told they were coming. Just got an automated text: sorry we missed you book another appointment

• 
  Matt (@MattHone06) reported 5 minutes ago

  @EE really fed up now of of paying a lot of money for a phone, when I only ever had 2 bars or signal or less? I need this to improve massively? Been a customer for easily 20 years and I’m seriously considering changing providers.

• 
  Bobby Benoir (@BobcatBenoir) reported 11 minutes ago

  ******* @EE & its multiple options of help but non of which are to talk to a ******* human! also not one option on any link covers my issue WHICH I WHY I NEED TO ACTUALLY SPEAK TO SOMEONE YOU *****. (I have mental issues that make this stuff super hard)

• 
  MindTheGap (@mindthegap2018) reported 11 minutes ago

  @EE @mjpeterz22 How can I request some help?

• 
  Phil Coyne (@PhilCoyne) reported 15 minutes ago

  @EE Don't worry though, I've already contacted my MP and will send everything over to Watchdog soon. Great way to treat a disabled customer, I'm sure the public will be shocked at the behaviour of a multi million pound company 👍

• 
  MindTheGap (@mindthegap2018) reported 16 minutes ago

  @EE can I have some help

• 
  BASKY (@basky48) reported 17 minutes ago

  @EE is NOT the best network in the UK. Don’t believe the adverts! 👎 Worst network I’ve ever used — unreliable signal, poor data and absolutely terrible customer service. Save your money and choose another network. #EE #EEUK #London

• 
  Paul McGee (@psmcg76) reported 17 minutes ago

  @EE @sophie_reed98 As an ex customer for several years, this is not true. You never once done it with me. I left paying around double what you offer new customers.

• 
  Alan (@AlanDillon26041) reported 19 minutes ago

  @LeilaniDowding @EE Seen this first hand when power go's down for some time and yes its carnage. WiFi, cell towers all go down, no card works at shops, Becomes very ferrel very quickly. Why i went Starlink can power that off a power cube or generator and always keep cash..............

• 
  Craigo32 (@Craigo32) reported 20 minutes ago

  @returningfromt2 @EE Im having exactly the same problem