EE Outage Report in Ponteland, Northumberland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Cramlington, Prudhoe, Ashington, North Shields, Gateshead, and Jarrow.

City	Problem Type	Report Time
Newcastle upon Tyne	Phone	13 days ago
Cramlington	Phone	19 days ago
Prudhoe	Phone	24 days ago
Newcastle upon Tyne	Internet	1 month ago
Newcastle upon Tyne	Total Blackout	1 month ago
Newcastle upon Tyne	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Tracy 💙 (@Sadiesmam) reported 2 minutes ago from Ashington, England

  @EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract

• 
  Steph. (@stephwales_) reported 5 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Bethany Henderson (@BCHenderson_xo) reported 11 minutes ago from Hazlerigg, England

  @EE been trying to dm you regarding an issue but have had no reply yet

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 11 minutes ago from Newcastle upon Tyne, England

  @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

• 
  Jane M 🌈 - Slimming World Benton (@janeymed) reported 14 minutes ago from Longbenton, England

  @EE Wifi Calling still not working.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 15 minutes ago from Newcastle upon Tyne, England

  @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

• 
  Alan Hewitt (@alanhewittphoto) reported 17 minutes ago from Ashington, England

  Anybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 19 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Matt (@matt3lee) reported 21 minutes ago from Hebburn, England

  @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

• 
  jamie shield (@jshield1988) reported 29 minutes ago from Whitley Bay, England

  @EE unable to get through to tech support on phone, or to any department Says the office is closed....

• 
  Sarah Ilott (@sri5308) reported 29 minutes ago from Morpeth, England

  @EE I want some help please. Is this the page for customer help? Many thanks, Sarah

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 30 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Bethany Henderson (@BCHenderson_xo) reported 30 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  Stephen Hully (@HullyStephen) reported 33 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 33 minutes ago from Newcastle upon Tyne, England

  @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 41 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

• 
  Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 42 minutes ago from Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

• 
  Stephen Hully (@HullyStephen) reported 43 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

• 
  John Lavender - #Speedowarrior (@finswimmerjohn1) reported 45 minutes ago from Whickham, England

  @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

• 
  Stephen Hully (@HullyStephen) reported 45 minutes ago from Whitley Bay, England

  @EE Pity the signal is terrible

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sub Toretto (@Danger__Dean) reported 6 minutes ago

  @NopeNoShit @EE Whatever. I really don't give a **** about your thoughts on pronouns. For the sake of finality, let's just say I am a pandering sissy woke soyboy and we can move on. Now, Answer about the multiculturalism thing.

• 
  L A S A G N E (@LasagnePink) reported 7 minutes ago

  @Bellandbot9 @boscobunda @EE Imagine expecting someone to be a machine instead of a human. People like you are what’s wrong with this country. Give us the terrible rep we have.

• 
  Charlotte Cook (@ilikeotters) reported 8 minutes ago

  Any chance of a response @EE? I’m constantly chasing you up to get this sorted, and to get ignored on here is pretty poor

• 
  John McConnachie (@JohnMcConnachi6) reported 11 minutes ago

  @EE Stand... Not kneel, that obviously doesn't work.

• 
  L A S A G N E (@LasagnePink) reported 13 minutes ago

  @drewnottm @issas_doctor @EE Why, when we aren’t part of the EU anymore, keep the EU perks? While yes our government is a joke in itself it was down to the people that voted out before thinking about the little things. This was bound to happen.

• 
  London Gloryhole (@LondonGloryhol1) reported 14 minutes ago

  @EE It’s true. @O2 4G is terrible in London, where you do have it… in crowded areas it never works and have to revert back to 3G. I’m definitely considering a change to @EE

• 
  Lady Watermelon (@ladyywatermelon) reported 15 minutes ago

  @Lucky_Luxy @EE @VodafoneUK they discontinued the wifi service

• 
  Stuart Pearce (@stuart_pearce) reported 16 minutes ago

  @jaysupershag @EE Better off buying from a third party retailer much cheaper. EE certainly isn't the cheapest network though.

• 
  Sheila Boden (@SheilaBoden) reported 18 minutes ago

  @EE I'll stand with them and for them but I will never kneel

• 
  Foggy Fogarty (@FogartyFoggy) reported 18 minutes ago

  @EE But they ALL played crap didn't they