EE Outage Report in Ponteland, Northumberland, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Ponteland, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Cramlington, Prudhoe, Ashington, North Shields, Gateshead, and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Phone | 15 days ago |
|
Cramlington
|
Phone | 20 days ago |
|
Prudhoe
|
Phone | 25 days ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
|
Newcastle upon Tyne
|
Total Blackout | 1 month ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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David Paterson (@onet18975) reported from Morpeth, England@EE worst network provider in this postcode area ever! False advertising
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Ben Bias (@zombiefiend616) reported from Newburn, England@EE is there a problem with they billing system as I can't pay my bill online??
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Steph. (@stephwales_) reported from Gateshead, EnglandEhhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Jac Wilson (@jacwiljam) reported from Whitley Bay, EnglandAnyone having trouble with @EE when making phone calls ?
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Matt (@matt3lee) reported from Hebburn, England@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, EnglandI don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Paul Rackstraw (@rackysafc) reported from Washington, England@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Idh46 (@idh46) reported from Wallsend, England@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Luke Madden (@ifellintoawell) reported from Whitley Bay, England@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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jamie shield (@jshield1988) reported from Whitley Bay, England@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Adrian Hitchman (@janade1) reported from Wideopen, England@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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David Paterson (@onet18975) reported from Morpeth, England@EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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shaun smith (@tempersmith) reported from Gateshead, England@EE cancel my contract as I type this robbing cun*s
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Long (@Andy_D_Long) reportedHello @EE, I’ve suddenly stopped getting 5G in BD23 - get it fine elsewhere. Service checker says everything is fine. Any known issues?
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Hunbelievable (@letyerclubdie) reported@jonno76070484 @ScotlandNT @EE Mcginn was poor in the 2nd half
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Helen (@blondecharm) reported@timboxall @EE Probably a bit late now but Jess said our BT Wi-Fi kept going down yesterday closely followed by a power cut for a few seconds a while later. From bits I've seen online there were problems all over Worthing.
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That Gooner Bun ✊🏿✊🏾✊🏽 (@KinshukaLucrin) reported@England @EE How ******** did Chilwell make the list? 😭😭
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BitToTheLeft (@HantsHog50) reported@o2 why are you so rubbish at mobile networks? Consistently getting unstable @o2 connectivity. Constantly swapping between Edge, H+, 4G and no network all within 60secs. 4G is slower than Edge! Deeply regret switching from @EE and now paying 17.3% more for poorer service.
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RAINBOWVIBES (@RAINB0WVIBES) reported@EE I know this isn't helpful because you don't know who he is, but... big thanks to the guy I spoke to on the phone last night, I was having sudden anxiety about an issue and he helped me out right away. Very nice, polite, helpful & efficient.
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Allan Logan (@LoggieRrfc1) reported@SwanyThaRed @ScotlandNT @EE Personally thought robbo had a crap game
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Tim (@mathertim) reported@anybassdrum @Ofcom @EE Also, EEs service has got a lot worse over the past couple of years. Anyway, have a nice night 👍
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sadie harper (@sadieha40166032) reported@EE Hi Russ. I’m not sure the advisor was aware this can be resent. She said she can only send emails through outlook? I’m usually very pleased with the service from EE but today has altered that. Very unprofessional email too.
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Rose (@rorocash95) reported@EE Home broadband is down still in Bow. Is there an outage?