EE outages and service status in Ponteland, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Ponteland, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- The most recent signal from this area was received May 26, 11:03 AM GMT+1.
- Phone (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ponteland, England
The most recent EE outage reports came from the following cities: North Shields, Blaydon-on-Tyne, Newcastle upon Tyne, and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 North Shields
|
Phone | 2 days ago |
|
Newcastle upon Tyne
|
Phone | 1 month ago |
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Gateshead
|
Internet | 2 months ago |
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Newcastle upon Tyne
|
Total Blackout | 2 months ago |
|
Newcastle upon Tyne
|
Internet | 2 months ago |
|
Gateshead
|
Wi-fi | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Sarah Ilott (@sri5308) reported from Morpeth, England@EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.
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Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England@EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls
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steve (@stevew_pfc) reported from Cramlington, England@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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Jac Wilson (@jacwiljam) reported from Whitley Bay, EnglandAnyone having trouble with @EE when making phone calls ?
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Mr395008 (@Mr395008) reported from Newcastle upon Tyne, EnglandTrying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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David (@davidhorsefield) reported from Longbenton, England@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Idh46 (@idh46) reported from Wallsend, England@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Shaun Edge (@sedge1989) reported from Ryton, EnglandYou can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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Louise (@RobbyRSSRobot) reported from Gateshead, England@EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM
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Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
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Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE I tried to send an MMS before but got the message MMS isn't supported by the network?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ZM (@Zahid2301) reported@EE took over when I was with BT. Since then service not so great and no reward for being loyal which is why I’m leaving and never coming back.
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𝐀𝐃𝐙 (@ad_moran4) reported@EE can you kindly explain to me after 25 years of being a loyal customer the best you can offer me for a new IPhone 17 all in is £72 a month when O2 can give it to me for far less. I think you need to review this !
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Karishma Dave (@tripletno_3) reported@EE absolutely shocking service. I have paid a £100 upgrade any time fee to upgrade my phone, only for the website to crash and the order not go through. I placed the order again through the website, received a confirmation only to be told by your online chat that it hasn’t gone
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_Annie (@annieayub1) reported@EE no signal problem,Internet only working near where the router is,please help??
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💙Susan Robinson 🌹🐞💙🐝🐈🐈🐝💙 (@hatetorycuts) reportedMy evaluation of @BT = Bullshitting Trash @EE = Extreme Excrescence I loathe this company with extortionate pricing for 💩service
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Erin Louise Hunt 🪬 (@erinlouisehunt) reportedWhy has EE gone so ****? You’d think they’d be better considering how expensive they are. Tells me I can upgrade for no fee… proceeds to charge me an ETC. Happy to pay it as I have NHS discount but whatever plan I pick, I can’t use the NHS discount. @EE 🤬😡
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Kevin Buck (@houseofbuck) reported@EE your customer service is atrocious. Had a new Broadband server fitted last Tuesday, it didn’t get activated by the engineer and was lied to about it would come on at midnight. Next day rang and got a BT engineer who arrived on Thursday took 10 mins to start it. No comp/sorry!
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MARV (@marv33067105) reported@astortate @virginmedia @EE Unfortunately most companies are doing this … try speaking to human at Evri!! .. and they the nerve to call this ‘Customer Service’
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Too Tall (@TooTall03965500) reported@EE No point really. It’ll be fixed when it’s fixed, and then it’ll be countdown to the next issue. I’m not going to regurgitate the same old comments, but after nearly 20 years of zero improvements to the signal in all my area, and excessive annual tariff increases, I’ve had enough.
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Openreach (@WeAreOpenreach) reported@DinaGlyphs @EE Hi Opeyemi, I'm very sorry about the issues caused by the outage at the moment - we'll be working to resolve this ASAP to restore services to all impacted properties. We'll be updating the outage notes for all providers to review, please keep in touch with your provider (1/2)