EE outages and service status in Ponteland, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Ponteland, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 23: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ponteland, England
The most recent EE outage reports came from the following cities: North Shields, Gateshead, Newcastle upon Tyne, and Blaydon-on-Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 North Shields
|
Phone | 7 days ago |
|
Gateshead
|
Internet | 22 days ago |
|
Newcastle upon Tyne
|
Internet | 25 days ago |
|
North Shields
|
Phone | 28 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Nicola Corbishley (@NicCorbishley86) reported from Whitley Bay, England@EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!
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Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England@EE been trying to dm you regarding an issue but have had no reply yet
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Steph. (@stephwales_) reported from Gateshead, EnglandEhhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Luke Madden (@ifellintoawell) reported from Whitley Bay, England@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Stephen Hully (@HullyStephen) reported from Whitley Bay, England@EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years
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Louise (@RobbyRSSRobot) reported from Gateshead, England@EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM
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Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England@EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls
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David Paterson (@onet18975) reported from Morpeth, England@EE worst network provider in this postcode area ever! False advertising
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Stephen Hully (@HullyStephen) reported from Whitley Bay, England@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
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🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported from Gateshead, EnglandUpgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…
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Raj (@engg_rky) reported from Newcastle upon Tyne, EnglandI’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Richard Lander (@Lamma27) reported from Morpeth, England@EE @rootmetrics You can do all this and yet you can't the upgrade I was to be sorted out since 17th October! Customer focused? What a joke!
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Alex Mason (@AlexMason000) reported from Whitley Bay, England@EE Shite service as usual in #Tynemouth Don't know why I pay my bills
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Adrian Hitchman (@janade1) reported from Wideopen, England@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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ManicCollie (@maniccollie) reported from Cramlington, England@EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem
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Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England@EE Wifi Calling still not working.
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jamie shield (@jshield1988) reported from Whitley Bay, England@EE unable to get through to tech support on phone, or to any department Says the office is closed....
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Steveo Davies🏴 (@STEVEOLUCKY7) reported@emsdoesnothing @EE Its total ****. I have been complaining for months. Never get what I was promised constantly resetting my router,going through fault check . 2nd router plus engineer visit still the same had a tits full. How do I find out when my contract is up so I can go elsewhere.. 😡
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Arnold Smith (@ArnoldLabour) reported@janettocornetto @EE Thanks! If you have any further problems with Google Maps, there's probably free apps on the Google Play Store (Open Street Map etc). Maybe very basic but better than no map at all.
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Colwyn00 (@colwyn0077668) reported@TomTugendhat @O2 @EE mobile networks have been **** for ages. we have agents out up and down the uk and difference contracts with different providers and over different handsets have all been garbage.
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KettchUK (@KettchUK) reported@TomTugendhat @O2 @EE Don't worry, the private sector will be along any moment with that investment you said they'd be putting into the network decades ago.
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JC (@jaykona3670) reported@EE still waiting for the extender hub to resolved. Don’t say call customer services on 150, it doesn’t provide anything other than a rubbish text message service using a BOT.
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Pete Searle (@PeterSe38295412) reported@EE Excellent customer service!!! Yeah right. Im sure the ombudsman will be interested to know how you guys treat your customers
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TrikkzFN (@TrikkzFN_7) reported@LouiseShaunsmum @EE Same with me EE broadband quarter to 12 last night midnight went down still now in Glasgow in drumchapel
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JC (@jaykona3670) reported@EE still useless. I’d advise anyone who is considering joining EE don’t bother. Very poor customer service, no way to talk to technical support instead end up with a useless BOT via text or video guides.
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Pete Searle (@PeterSe38295412) reported@EE what an shockingly bad customer service you have. Ive been waiting on a manager to return a call since Monday. Its truly an appalling company.
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Gareth Owen (@gjo2405) reported@EE Hi @EE , just about to start going round the never ending loop of text messages to try in vain to speak to someone about this rubbish service I am getting from you, is there any chance of someone calling me?