EE Outage Report in Ponteland, Northumberland, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ponteland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (29%)
-
Total Blackout (12%)
-
Wi-fi (12%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent EE outage reports came from the following cities: Cramlington, Prudhoe, Newcastle upon Tyne, Ashington, North Shields, Gateshead, Jarrow and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Cramlington |
Phone | |
| Prudhoe |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
-
Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Pity the signal is terrible
-
John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
-
Alan Hewitt
(@alanhewittphoto) reported
from
Ashington, England
Anybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
-
Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
-
jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
-
Jane M 🌈 - Slimming World Benton
(@janeymed) reported
from
Longbenton, England
@EE Wifi Calling still not working.
-
Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
-
Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
-
Sue Metcalf. 🌈🌈🌈🌈
(@suemetty) reported
from
Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
-
Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
-
Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
-
Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
-
shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
-
Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
-
Tracy 💙
(@Sadiesmam) reported
from
Ashington, England
@EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
-
Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Heather 💖🌞🍫📷🎭🤟
(@hk_kernow) reported
@EE I work on a busy ind est and my usually strong signal has been non existent for four hours, making calls & data usage impossible. (i'm using a neighbours wi-fi to send this!) What is going on please as I can't work without phone/internet?!
-
Sue Finlay
(@SueFinlay5) reported
@mouthwaite @EE Just been the phone to talk talk for the 2nd to me today, both calls were two hours long, shocking customer service, all these big companies have an awful lot to answer for
-
genie1lulu
(@Jeanrei18004771) reported
@mouthwaite @EE Never had a problem with ee
-
Mark Dimbleby
(@DimblebyMark) reported
@mouthwaite @EE Tamzin move to Tesco, never had an issue and my whole family have had mobiles with them for a number of years. Don’t accept Covid as an excuse for poor service as it isn’t and most people are back at work now in one form or another.. If not they should be!! (Unless isolating)
-
Neil Putt
(@neil_putt) reported
@EE Please thank “Reece” in Belfast for helping retain me as a customer after what was shameful behaviour and poor service received. Credit to him for being such an asset. Thanks Reece.
-
The 🎁 of God
(@EvelynT06367038) reported
@mouthwaite @EE Moved away from EE and have never looked back.
-
Ryan J. Fleming
(@RyanJFleming1) reported
@mouthwaite @EE I've been with BT Mobile for over 15 years and never had a problem at all. Not bragging, just saying, in case you were considering alternatives.
-
tracie akehurst
(@stripper1971) reported
@mouthwaite @EE Tam, I feel ur pain, ur not on ur own loads out there have this all the time, u go to the shop they say its separate from the online, u then call customer service and they redirect u to the shop, tell them u r leaving and go to a different phone company it does help somtimes
-
Chris Woodnutt
(@WoodnuttChris) reported
@mouthwaite @EE I'm on O2 never had a problem with them (thus far!) been with them 7years
-
victoria Fisher
(@viclilley122) reported
@mouthwaite @EE We had loads of problems with EE our contracts had come to an end & we wanted to go with a better provider but they wanted to charge us for leaving them in end we had to go to consumer affairs we now with Tesco mobile they well cheap & you get first class customer care