EE

EE Outage Report in Ponteland, Northumberland, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ponteland, Northumberland, England 01/01/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ponteland, Northumberland, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Washington and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend E-mail
United KingdomNewcastle upon Tyne Phone
United KingdomWashington Phone
United KingdomNewcastle upon Tyne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • Mr395008 Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • mattybrannigan mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • ifellintoawell Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • janade1 Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • AbitofCharlieb Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • onet18975 David Paterson (@onet18975) reported from Morpeth, England

    @EE worst network provider in this postcode area ever! False advertising

  • ultimatelyamy ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • phoenixfelis Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • onet18975 David Paterson (@onet18975) reported from Morpeth, England

    @EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies

  • veecollins Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • michell52185199 michelle (@michell52185199) reported

    @EE I’ve had numerous contact on signal! Bored now! I have credits, been told move somewhere else I’ve had enough of poor excuses

  • BabyMane01 BabyMane🥷 (@BabyMane01) reported

    @EE My data isn’t working is there any problems in my area with the service? I am based in west bromwich

  • andygriff2023 Andy Griff (@andygriff2023) reported

    @JamboAldo @EE It’s a shameful company mate it really is, absolute robbers! Come November I’ll be gone as well, I hope everyone jumps ship and EE goes down the toilet! 🥷🏻

  • GSith85 Gareth (@GSith85) reported

    @EE horrific service as usual. Sooner i can leave that joke of a company the better

  • KieranPolley Kieran Polley (@KieranPolley) reported

    @elinorrlewiss @EE Silly ain’t it. Dont sound a lot but it’s £96 you weren’t having to spend on your phone bill last year. Inflation is on the way down as well. Very cynical of them.

  • hutchmuch Dom (@hutchmuch) reported

    @EE Hi, is it possible to buy an eSIM on Pay as you go as a new customer or do I need to get a physical one first? And does PAYG still include EU roaming? Thx

  • MissKNorris MissDorris (@MissKNorris) reported

    @EE I would like to cancel the broadband

  • Azul_76 Carla Mayers (@Azul_76) reported

    Great that after the last two days of poor signal causing issues I get an email from @EE with a nearly £7 a month increase. #SaltWounds

  • Autisticgamer Lenci 💚 (@Autisticgamer) reported

    @EE @OnthebeatPete1 That's a lie. You do not protect vulnerable customers. Your company is refusing to help me, a customer on benefits and with learning difficulties after being pressured to upgrade by repeated email and phone calls. I did not understand that it would go up this high!

  • operanomad Cat Macaulay 🏳️‍🌈 (@operanomad) reported

    @gibbsgirl21 @ladystardust31 @EE Oh god that’s awful Lorna - how hard can it be to record death information on a database?