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EE outages and service status in Ponteland, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Ponteland, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 67% Internet (67%)
  • 33% Phone (33%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, North Shields, and Blaydon-on-Tyne.

CityProblem TypeReport Time
Gateshead Internet 14 days ago
Newcastle upon Tyne Internet 17 days ago
North Shields Phone 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

  • ifellintoawell
    Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • janade1
    Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • davidparkersm
    David Parker (@davidparkersm) reported from Whickham, England

    Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

  • L17aamLiam
    Liam (@L17aamLiam) reported from Gateshead, England

    @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

  • RobbyRSSRobot
    L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

  • alanhewittphoto
    Alan Hewitt (@alanhewittphoto) reported from Ashington, England

    Anybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.

  • maniccollie
    ManicCollie (@maniccollie) reported from Cramlington, England

    @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

  • 19bootsy68
    Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England

    @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

  • engg_rky
    Raj (@engg_rky) reported from Newcastle upon Tyne, England

    I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

  • MajorManor
    lee major (not bionic) (@MajorManor) reported from Newburn, England

    My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

  • zombiefiend616
    Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • HullyStephen
    Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • Rainbowztwit
    Sarah (@Rainbowztwit) reported from Whitley Bay, England

    @EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)

  • jacwiljam
    Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • finswimmerjohn1
    John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • RockcliffeFiles
    Rockcliffe Files (@RockcliffeFiles) reported from Whitley Bay, England

    Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

  • micky9nufc
    Michael Young (@micky9nufc) reported from Newcastle upon Tyne, England

    @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

  • jstep__
    Josh Stephenson (@jstep__) reported from Birtley, England

    @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • RobbyRSSRobot
    Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • saddleblaze
    Felix Lowe (@saddleblaze) reported

    @TomTugendhat @O2 @EE It’s quite a leap to blame your poor phone reception on cyclists, Tom. Be better.

  • Carswift
    Carswift (@Carswift) reported

    @TomTugendhat @O2 @EE So the Gov has to drop money from public infrastructure and fix the mess of private companies? And then these private companies will take the profit? hah

  • EX23LCL
    Sideways Tree (@EX23LCL) reported

    @TomTugendhat @O2 @EE Wow it’s almost like the number of people using the network has increased dramatically but the infrastructure isn’t being built to keep up?

  • tpoweeeer
    Timothy (@tpoweeeer) reported

    @TomTugendhat @O2 @EE Your shower of shite where in power for *check notes* 14 years, not just phone signal that’s a disgrace. Why are MPs not charged with negligence like CEOs?

  • shotsmanic
    keith winkworth (@shotsmanic) reported

    @TomTugendhat @O2 @EE One of the worst areas I have experienced but it well known is Elvetham area of Fleet, Hampshire.

  • CliveRoper
    Clive Roper (@CliveRoper) reported

    @TomTugendhat @O2 @EE Go for Lebara on Vodafone, good service and reliable

  • Ummnope7
    Umm...nope (@Ummnope7) reported

    @TomTugendhat @O2 @EE It's not the government's job to help you choose a decent mobile phone service. You're a grown man. You can make your own consumer choices, whether they be sensible or stupid.

  • ptavfc1
    PT (@ptavfc1) reported

    @EE CUSTOMER SERVICE IS CRAP………..bots that answer your calls are hopelessly frustrating and it have taken me almost 2months to get everything working in my home since my so called UPGRADE!!! Two hubs because of a problem with initial hub, likewise with extenders!!! APPALLING!

  • MarneBlair
    Marne Blair (@MarneBlair) reported

    @RobertGCurrie @O2 @EE is the same in Carlisle now. Signal is shocking

  • Nigeblueboi
    Nigel. Red. 🚴. Tories/Reform = Dreck (@Nigeblueboi) reported

    @TomTugendhat @O2 @EE No wonder you're out with the washing posting crap like this. Your mobiles don't work or you can't operate them more like, so any resources allotted to cycling infra and pedestrian safety can gtf.