EE Outage Report in Ponteland, Northumberland, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ponteland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent EE outage reports came from the following cities: Cramlington, Prudhoe, Newcastle upon Tyne, Ashington, North Shields, Gateshead, Jarrow and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Cramlington |
Phone | |
| Prudhoe |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Sue Metcalf. 🌈🌈🌈🌈
(@suemetty) reported
from
Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Mark.🇬🇧🇺🇦
(@19bootsy68) reported
from
Dunston, England
@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I tried to send an MMS before but got the message MMS isn't supported by the network?
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Alan Hewitt
(@alanhewittphoto) reported
from
Ashington, England
Anybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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Jane M 🌈 - Slimming World Benton
(@janeymed) reported
from
Longbenton, England
@EE Wifi Calling still not working.
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Tracy 💙
(@Sadiesmam) reported
from
Ashington, England
@EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
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Sarah Ilott
(@sri5308) reported
from
Morpeth, England
@EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.
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Sarah Ilott
(@sri5308) reported
from
Morpeth, England
@EE I want some help please. Is this the page for customer help? Many thanks, Sarah
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John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Pity the signal is terrible
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Meadows
(@OwnerJMDesigns) reported
@EE Hey, im not to bad thanks and hope your all well there. I will send a DM just now with my postcode, could i send another as well with an area where i work most the time in same DM
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StevenNCL
(@steven_ncl) reported
Today is the day that I can give @ee my notice to leave their mobile phone service and use my new iPhone 13 on a much cheaper network without being ripped off anymore
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Harry Houps
(@HarryHoups) reported
@John__Robinson @EE Spoke to technical support yesterday evening and they said they are working on resolving the issue. Someone on the ee forum said they now can't activate their pixel 4XL either. Their best advise at the moment is to head into a store and get transferred back to physical SIM...
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StevenNCL
(@steven_ncl) reported
@SirRtHonSimonV1 @EE well yeah and it's unlocked which means if SMARTY doesn't work for me I will try GiffGaff (who I have for my work phone) or someone else
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Dan Smith
(@StroketheDog) reported
@EE : the EE app won't load this morning, getting a message 'there seems to be a problem' 'Try closing the app and coming back later'. Error A4.58.
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Kein Engländer mehr- Ich bin Europäer Stephen
(@stephen501) reported
The best network, i don't think so. Can hardly read a tweet in #Chester city centre. @EE taking my money under false pretenses. Their network appears to be getting worse. I guess they are trying to force me onto 3G.
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Miss Hillsmith
(@MissHillsmith) reported
@EE morning! Got my iPhone SE 2020 back in January and it was only turn on, reset or anything. How can I get it fixed? No water damage... Didn’t drop it... thanks!
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Sean Wilken QC
(@seanwilkenqc) reported
As the @EE failure to provide critical infrastructure connectivity continues into day 12, it in fact gets worse. Signal latency now at carrier pigeon level, we’ve lost all ability to work on zoom or teams, Sky Q is down, streaming is down 1/2
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Erin Jenkins
(@erin_elizbeth) reported
@EE worst customer service ever
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Phil Bradish
(@BradOwl) reported
@EE still no reply. 🙄 Reading all comments and reviews it looks like the problem with the app is quite common amongst customers. Reinstalled the app and the same problem continues. The error message as seen above comes straight up when trying to login. 👎