EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Cramlington, Wallsend, Hebburn, Jarrow, North Shields, Gateshead, and Newcastle upon Tyne.

City	Problem Type	Report Time
Cramlington	Internet	6 days ago
Wallsend	Internet	17 days ago
Hebburn	Internet	19 days ago
Jarrow	Phone	27 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 3 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  Raj (@engg_rky) reported 14 minutes ago from Newcastle upon Tyne, England

  I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

• 
  mathew brannigan (@mattybrannigan) reported 15 minutes ago from Newcastle upon Tyne, England

  Can’t watch the football again cause of @EE man, worst provider going

• 
  Tracy 💙 (@Sadiesmam) reported 22 minutes ago from Ashington, England

  @EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract

• 
  David Parker (@davidparkersm) reported 23 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 31 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  ManicCollie (@maniccollie) reported 31 minutes ago from Cramlington, England

  @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

• 
  Liam (@L17aamLiam) reported 33 minutes ago from Gateshead, England

  @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

• 
  Louise (@RobbyRSSRobot) reported 33 minutes ago from Gateshead, England

  @EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM

• 
  Aely McKeon (@AelyMcKeon) reported 38 minutes ago from Whitley Bay, England

  @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

• 
  Josh Stephenson (@jstep__) reported 43 minutes ago from Birtley, England

  @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

• 
  Alan Hewitt (@alanhewittphoto) reported 43 minutes ago from Ashington, England

  Anybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.

• 
  Sarah (@Rainbowztwit) reported 44 minutes ago from Whitley Bay, England

  @EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)

• 
  Ian (@ian_safc_1974) reported 45 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Bethany Henderson (@BCHenderson_xo) reported 45 minutes ago from Hazlerigg, England

  @EE been trying to dm you regarding an issue but have had no reply yet

• 
  Adrian Hitchman (@janade1) reported 47 minutes ago from Wideopen, England

  @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

• 
  Aely McKeon (@AelyMcKeon) reported 49 minutes ago from Whitley Bay, England

  @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

• 
  Paul Rackstraw (@rackysafc) reported 51 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 55 minutes ago from Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

• 
  Shaun Edge (@sedge1989) reported 58 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bigpiz Official Page (@bigpiz_) reported 1 minute ago

  @EE @EE 150 is exactly where I already got nowhere that’s the problem. Charged £4/min and now refused a refund. I’m raising a formal complaint, and if it’s not resolved it goes to the Ombudsman. I’d rather sort it here please DM me.

• 
  🌹🌹Cariboo🌹🌹 (@Cariboo9361961) reported 3 minutes ago

  @EE please fix your data connection, because yesterday, couldn’t use my data!!!!

• 
  Lee Parkin (@lparkin) reported 3 minutes ago

  @EE can someone help me with an order? When placed it said in stock delivered within 2 days… still not dispatched though..

• 
  Now you see me (@ladysowandsow) reported 4 minutes ago

  @EE are there service issues today? The WiFi keeps dropping out and the service status link in your website isn’t working either..

• 
  Kris (@omgdoughnut_) reported 6 minutes ago

  @EE just some feedback, change your delivery company. DPD say they attempted delivery when I’ve been in all day waiting and tracking their driver. Their support is non existent too. Frustrated is taking it mildly!

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 6 minutes ago

  @EE WHERE'S MY BROADBAND? It's been months now and I'm still using your awful 4G hub . You've got until the end of August then I'm leaving. I'll also cancel my phone contract out of shear spite.

• 
  Sarah's Dad 💙💛 (@AndyEmmott) reported 7 minutes ago

  Hey @EE how do you actually speak to a human to resolve a fault!!! Been waiting over 2 hours for someone to help fix my broadband issue... pretty poor customer service

• 
  Sharon (@hydref) reported 11 minutes ago

  Our @EE broadband has been down in Keswick since at least 6am yesterday, your service status page isn't working, and all we've heard from you is a text saying you're looking into it. An update of whats happening would be nice!

• 
  🇬🇧 (@THEREALRFCGURL) reported 13 minutes ago

  @DerekAllan61 @EE We are the same EE crap and sorry we went with them..installation was horrendous..I could have done better..finished up giving us boosters ..shite D x

• 
  Kev (@vpharm) reported 14 minutes ago

  @EE im not a customer & dont feel comfortable giving my surname & date of birth. Especially as EE was fined for data breach & by ofcom millions of pounds. I will give person who claims to live at my address their account number, my address as they claim to live here & my phone #