EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, North Shields, and Blaydon-on-Tyne.

City	Problem Type	Report Time
Gateshead	Internet	5 days ago
Newcastle upon Tyne	Internet	7 days ago
North Shields	Phone	11 days ago
Newcastle upon Tyne	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Louise (@RobbyRSSRobot) reported 3 minutes ago from Gateshead, England

  @EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM

• 
  Alex Mason (@AlexMason000) reported 6 minutes ago from Whitley Bay, England

  @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

• 
  Warren ⭐️ (@ladgaga13) reported 8 minutes ago from Blyth, England

  @EE I have three lines so I get the total amount of the three bills which is fine but then it has the 20% interest of the total amount but it’s not broken down separately so have to work out the 20% of the two other bills and the people who have the phones think I’m adding extra

• 
  John Lavender - #Speedowarrior (@finswimmerjohn1) reported 9 minutes ago from Whickham, England

  @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

• 
  David Paterson (@onet18975) reported 9 minutes ago from Morpeth, England

  @EE worst network provider in this postcode area ever! False advertising

• 
  Geoff Wade (@GeoffWadeSwim) reported 14 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 14 minutes ago from Newcastle upon Tyne, England

  @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 21 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  steve (@stevew_pfc) reported 24 minutes ago from Cramlington, England

  @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

• 
  Steph. (@stephwales_) reported 31 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Sarah Ilott (@sri5308) reported 36 minutes ago from Morpeth, England

  @EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.

• 
  mathew brannigan (@mattybrannigan) reported 40 minutes ago from Newcastle upon Tyne, England

  Can’t watch the football again cause of @EE man, worst provider going

• 
  🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported 41 minutes ago from Gateshead, England

  Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

• 
  Darren (@DarrenMorgan) reported 50 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  Aely McKeon (@AelyMcKeon) reported 51 minutes ago from Whitley Bay, England

  @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

• 
  Shaun Edge (@sedge1989) reported 51 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 53 minutes ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  Ian (@ian_safc_1974) reported 54 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Raj (@engg_rky) reported 59 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Louise (@RobbyRSSRobot) reported 59 minutes ago from Sheriff Hill, England

  @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jay (@Jason87r) reported 2 minutes ago

  What the actual **** @EE why the hell can't you turn off voice over LTE on your network ******* stupid and that's coming from an IT guy!!! Calls drop constantly can the data stream can't handle it, most moronic thing i have ever seen in my life!!!

• 
  lord farquar (@Rudolph4974) reported 5 minutes ago

  @EE I have 5g on my works phone granted it’s 02 so why doesn’t your network cover this area I’m in #nottingham

• 
  Gav (@aftertheflood_) reported 7 minutes ago

  @IamjustWendy @EE thats the problem. i could've done a shed load of work not knowing if their obvious internal outage was or was not having an effect on my broadband. as it happens it seems purely coincidental. and a factory reset on their box fixed it.

• 
  bernard mac liam (@bernapgwilym) reported 8 minutes ago

  If you're thinking of changing to @EE for digital broadband and home phone dont bother. Been a nightmare. Problem is knock on effects such as EV charger and smart devices. BT engineer and EE clueless. Have had to pay £122 to sort it. Simple with right advice. @WeAreOpenreach

• 
  𝗗𝗔𝗥𝗧𝗛 𝗩𝗔𝗗𝗘𝗥 𝗡o1™🌐 (-o-) (@Darth_VaderNo1) reported 14 minutes ago

  @loisgriff_ @EE EE are crap. I left them and use Sky Mobile now.

• 
  Clodagh Beckham (@clodaghkeane) reported 14 minutes ago

  @EE I have already spoken to multiple ‘customer service’ agents and lodged multiple complaints but EE fail to follow up with me, do not reimburse me (multiple empty promises!) and close my complaints as ‘resolved’ within 24hrs despite no follow up and zero resolution. Disgraceful!

• 
  Mr J (@Mr__J_J) reported 15 minutes ago

  @ad_moran4 @EE @O2 O2 signal is very bad, masts always going down, they now offer an extra charge if you want signal to use the new satellite scheme.

• 
  prince’s adore x (@privwithadot) reported 15 minutes ago

  @EE your customer service towards customers that have YEARS of honouring contracts is probably the worst thing ive ever come across, i cant even get my stolen phone replaced. Its the most unprofessional and disgusting service ive ever had

• 
  caitlyn1972 (@AlwaysAnAngel72) reported 16 minutes ago

  @EE waiting for my new phone which should have been here yesterday but was a problem with your end. It was sent yesterday but I don't have an order number to track it fully. How do I get this please? I got the text from DPD but it's just stuck at Morley Depot.

• 
  Caz Mc (@Caz83Mc) reported 16 minutes ago

  @EE Online would be better for me due to working hours, poor to offer something as online and then just ignore the messages