EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Washington, Cramlington, Wallsend, Hebburn, and Jarrow.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	4 days ago
Newcastle upon Tyne	Internet	4 days ago
Washington	Internet	4 days ago
Newcastle upon Tyne	Wi-fi	4 days ago
Newcastle upon Tyne	Internet	5 days ago
Cramlington	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  John Lavender - #Speedowarrior (@finswimmerjohn1) reported 24 seconds ago from Whickham, England

  @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

• 
  Alan D'Arcy (@weeweegie) reported 2 minutes ago from Washington, England

  @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

• 
  Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 3 minutes ago from Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

• 
  Adrian Hitchman (@janade1) reported 6 minutes ago from Wideopen, England

  @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

• 
  Alex Mason (@AlexMason000) reported 7 minutes ago from Whitley Bay, England

  @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

• 
  Louise (@RobbyRSSRobot) reported 8 minutes ago from Sheriff Hill, England

  @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

• 
  Rockcliffe Files (@RockcliffeFiles) reported 9 minutes ago from Whitley Bay, England

  Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

• 
  Ben Bias (@zombiefiend616) reported 13 minutes ago from Newburn, England

  @EE is there a problem with they billing system as I can't pay my bill online??

• 
  Luke Madden (@ifellintoawell) reported 17 minutes ago from Whitley Bay, England

  @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 25 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  Robby (@RobbyRSSRobot) reported 32 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

• 
  ManicCollie (@maniccollie) reported 37 minutes ago from Cramlington, England

  @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

• 
  Paul Rackstraw (@rackysafc) reported 38 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 44 minutes ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 48 minutes ago from Newcastle upon Tyne, England

  @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

• 
  Nicola Corbishley (@NicCorbishley86) reported 50 minutes ago from Whitley Bay, England

  @EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!

• 
  Raj (@engg_rky) reported 51 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 56 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Aely McKeon (@AelyMcKeon) reported 58 minutes ago from Whitley Bay, England

  @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

• 
  Bethany Henderson (@BCHenderson_xo) reported 60 minutes ago from Hazlerigg, England

  @EE been trying to dm you regarding an issue but have had no reply yet

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liamm Scribbins 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@ScribbinsLiamm) reported 7 minutes ago

  @EE That number doesn't work, beeps 3 times and disconnects. Can't even speak to a human, bloody joke 😡

• 
  JT (@JTXbox) reported 9 minutes ago

  @Alwhab58298Bd @EE @JezCorden Are you an EE customer in the UK, I don't have spare codes

• 
  Grant Ingrams (@gji1964) reported 9 minutes ago

  @EE never had reason to complain but following you failing to turn up to upgrade my broadband you are sending repeated messages that I must return the kit & a list of penalty costs if I don’t. You know, the kit I continue to use as you failed to turn up. This is harassment

• 
  Jim Gardiner (@jimmyg1972) reported 16 minutes ago

  @EE @birthdaycakexo I agree.....EEs only answer is check the coverage....the signal in Falkirk has been dreadful for years.....value for money is about 1 out of 10....time to move network shortly...

• 
  Craig Newby (@Newby13Craig) reported 19 minutes ago

  Anyone having problems getting thou to @EE last 4 Calls were holding over 40 minutes at a time

• 
  Bez Beresford (@bezberesford) reported 19 minutes ago

  Hello @EE your mast at LA6 3AR chapel le dales seem to be offline? Is there an issue

• 
  𝙼𝙰𝚃𝚃 𝚂𝙿𝚁𝙰𝙺𝙴 (@mattsprake) reported 25 minutes ago

  @O2 Nah.. it’s ok.. I’ve had enough! Today I switched to @EE after being your customer for around 20 years! Your customers deserve MUCH MUCH better and it’s not just the signal! It’s just about everything! While in the store two more people switched over as well.. I’d say you guys are in big trouble!

• 
  Anthony Savage BSc (@TS77UK) reported 26 minutes ago

  @EE They said they can't help as it's from Flow but if I wait 48 hours then it MIGHT fix itself and allow me to order. You missed the main point about cancelling without asking me if a different colour would suffice. But thank you for replying. Colby from Ireland was amazing though

• 
  Mark Gregory (@markgregory_) reported 28 minutes ago

  @1985Pete @EE A **** E series latest iPhone. Well had my pants pulled down man. Fuming.

• 
  Naomi Langford-Wood (@NaomiLWood) reported 29 minutes ago

  @EE I’ve been on the phone for 1 hour 11 minutes so far to your ghastly customer service