EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Cramlington, Prudhoe, Ashington, and North Shields.

City	Problem Type	Report Time
Gateshead	Wi-fi	4 days ago
Newcastle upon Tyne	Phone	22 days ago
Cramlington	Phone	28 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 0 seconds ago from Newcastle upon Tyne, England

  @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

• 
  Darren (@DarrenMorgan) reported 3 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  Raj (@engg_rky) reported 6 minutes ago from Newcastle upon Tyne, England

  I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

• 
  Stephen Hully (@HullyStephen) reported 7 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

• 
  John Lavender - #Speedowarrior (@finswimmerjohn1) reported 11 minutes ago from Whickham, England

  @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

• 
  Alex Mason (@AlexMason000) reported 11 minutes ago from Whitley Bay, England

  @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

• 
  Gav McElroy (@GavMcElroy) reported 15 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 17 minutes ago from Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

• 
  David Paterson (@onet18975) reported 20 minutes ago from Morpeth, England

  @EE worst network provider in this postcode area ever! False advertising

• 
  Liam (@L17aamLiam) reported 22 minutes ago from Gateshead, England

  @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

• 
  Elizabethwhite (@Lillybethwhite) reported 23 minutes ago from Marley Hill, England

  @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

• 
  Matt (@matt3lee) reported 23 minutes ago from Hebburn, England

  @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

• 
  Mark.🇬🇧🇺🇦 (@19bootsy68) reported 29 minutes ago from Dunston, England

  @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

• 
  mathew brannigan (@mattybrannigan) reported 29 minutes ago from Newcastle upon Tyne, England

  Can’t watch the football again cause of @EE man, worst provider going

• 
  Aely McKeon (@AelyMcKeon) reported 31 minutes ago from Whitley Bay, England

  @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 31 minutes ago from Newcastle upon Tyne, England

  @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

• 
  Steph. (@stephwales_) reported 36 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 36 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  Stephen Hully (@HullyStephen) reported 40 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

• 
  Josh Stephenson (@jstep__) reported 50 minutes ago from Birtley, England

  @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison simpson (@Dolly2107) reported 4 minutes ago

  @EE Oh my days. Ordered a phone its all messed up now cancelling and going to Tescos to buy the said phone that was ordered the service has been abismle. Service of the year ? You must be joking ! Primary school children could do a better job 😒

• 
  Craig Taylor (@blown_ranger) reported 5 minutes ago

  @EE The problem is that there’s no one staffing your 150 number; I get diverted to an inadequate virtual assistant with no option to get my issue resolved. I need a human being to help me

• 
  Deborah Sacks (@deborahsacks) reported 7 minutes ago

  Oddly, their chatbot still isn’t dealing with the issue! @bt_uk @EE

• 
  Curtis Evans (@bladestylez02) reported 9 minutes ago

  @GaryMcI74904767 @EE Got the same problem aswell with their internet it's a ******* joke claim to be the fastest broadband what a croc of ****

• 
  LR (@raphy_lawren) reported 10 minutes ago

  @LasallianSean @EE They know how to harass with calls when they are advertising but when you need them to solve a real issue, they send you to chat bots. Worst network customer care

• 
  Reg Morton (@RegJTMorton) reported 11 minutes ago

  @EE @SamsungMobile @grok Is the screen failing on a fold 7 with green stripes a widely known manufacturers issue?

• 
  The Umbreon Collector (@UmbreonCollectr) reported 11 minutes ago

  @Dog_Toffee @GreenVapinGiant @EE If you want dog **** 4G/5G speeds get the £10 one. Better off just getting the next tier up

• 
  barbara north (@barbaranorth1) reported 12 minutes ago

  @EE I have received a scam letter from a debt collecting agency saying they are collecting a debt for EE. I have never been with EE. I have sent an email to your phishing email address, is there anything else I need to do?

• 
  Alison Friend - ⫩ ⚒️ (@xxAlisonFxx) reported 15 minutes ago

  I have never experienced such poor customer service from @EE. Very clear they don't want to retain (very long standing) customers anymore when you get offered ONE upgrade price & then get asked if you want the PAC code to move 😡 @iD_Mobile_UK you will be gaining another customer

• 
  Craig Taylor (@blown_ranger) reported 15 minutes ago

  @EE you gave DPD the wrong mobile number for my delivery therefore I didn’t get the PIN. The same will happen again tomorrow unless you correct this. Can a person and not a useless virtual assistant or IVR DM me to fix this