EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Corbridge, Washington, Cramlington, Wallsend, and Hebburn.

City	Problem Type	Report Time
Newcastle upon Tyne	Wi-fi	2 days ago
Corbridge	Internet	4 days ago
Newcastle upon Tyne	Internet	12 days ago
Newcastle upon Tyne	Internet	13 days ago
Washington	Internet	13 days ago
Newcastle upon Tyne	Wi-fi	13 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Alan D'Arcy (@weeweegie) reported 2 minutes ago from Washington, England

  @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

• 
  jamie shield (@jshield1988) reported 17 minutes ago from Whitley Bay, England

  @EE unable to get through to tech support on phone, or to any department Says the office is closed....

• 
  Robby (@RobbyRSSRobot) reported 22 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

• 
  Amy McCord (@amymccordx) reported 24 minutes ago from Hebburn, England

  @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

• 
  Ian (@ian_safc_1974) reported 28 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Mr395008 (@Mr395008) reported 29 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 29 minutes ago from Newcastle upon Tyne, England

  @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

• 
  David Paterson (@onet18975) reported 32 minutes ago from Morpeth, England

  @EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies

• 
  Jac Wilson (@jacwiljam) reported 34 minutes ago from Whitley Bay, England

  Anyone having trouble with @EE when making phone calls ?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 36 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  Darren (@DarrenMorgan) reported 37 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 38 minutes ago from Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

• 
  Raj (@engg_rky) reported 43 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Tracy 💙 (@Sadiesmam) reported 50 minutes ago from Ashington, England

  @EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract

• 
  🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported 51 minutes ago from Gateshead, England

  Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

• 
  Aely McKeon (@AelyMcKeon) reported 51 minutes ago from Whitley Bay, England

  @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

• 
  Char (@AbitofCharlieb) reported 51 minutes ago from Gateshead, England

  @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

• 
  Steph. (@stephwales_) reported 52 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 53 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Rockcliffe Files (@RockcliffeFiles) reported 60 minutes ago from Whitley Bay, England

  Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott Trafford (@Traff) reported 5 minutes ago

  Changed to @EE broadband, awful coverage in the house beyond the living room and dining room, on top of this trying to sort my home phone with them, i think its now 4 times they have failed to complete my order. Really wish i had just stayed where i was.

• 
  JT (@JTXbox) reported 7 minutes ago

  @marcusoft365 @EE @XBOX I am also an EE customer, but financial circumstances atm I cant even afford the extra £80 atm even though thats an absolute steal, congrats on getting one, I managed to get the controller on Smyths though.

• 
  Carl Meah (@MeahCarl) reported 9 minutes ago

  @WeAreOpenreach @bt_uk @EE your service is absolutely pathetic 👍

• 
  micka9990 (@Michael66108716) reported 13 minutes ago

  @EE Can you give me a number straight to customer support , be 10x easier if you had online chat like most suppliers have

• 
  jess .ᐟ ⋆｡°✩ (@MEENAJUTLAS) reported 15 minutes ago

  @TomMason111076 @EE had the same thing, still not working. had to pay via 150

• 
  Scott Trafford (@Traff) reported 15 minutes ago

  @EE Had a call today so hopefully the phone line will be sorted by 27th third or fourth time for this promise! Checks last night showed intermitent connection and router reset. Still poor internet and coverage

• 
  Burytownfan (@shardcreek) reported 16 minutes ago

  @EE really bad experience today. Engineers supposed to turn up to setup broadband, waited 8 hours, no show, no telephone call, called customer service spent 35 minutes on hold to be told they were coming. Just got an automated text: sorry we missed you book another appointment

• 
  PH (@PHEFC83) reported 20 minutes ago

  @EE Finally spoke to your unhelpful call centre. Utter shite. No fault on the line, yet I can’t hold a teams call with it lagging. Basically told tough ****. 🙃

• 
  Graham Phillips (@dagenhamboy) reported 20 minutes ago

  @paulmatt86 @EE Because the UK is so so broken and has been since they removed the Huawei stuff years ago and never got replaced with anything as good as that . But the likes of EE still ripping the customers by charging us more but get less…

• 
  Davie G 🇬🇧 (@fredbeare) reported 22 minutes ago

  Does anyone have any tips as to how to get a response from @EE_coapp or @EE Have tried DMs, their useless help message function and a call. Nothing Think they’ve all left this Earth. So much for their performance guarantees