EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Jarrow, North Shields, Gateshead, Newcastle upon Tyne, and Blaydon-on-Tyne.

City	Problem Type	Report Time
Jarrow	Phone	4 days ago
North Shields	Phone	19 days ago
Gateshead	Internet	1 month ago
Newcastle upon Tyne	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 15 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  David (@davidhorsefield) reported 16 minutes ago from Longbenton, England

  @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

• 
  Nicola Corbishley (@NicCorbishley86) reported 21 minutes ago from Whitley Bay, England

  @EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 21 minutes ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  Sarah Ilott (@sri5308) reported 31 minutes ago from Morpeth, England

  @EE I want some help please. Is this the page for customer help? Many thanks, Sarah

• 
  Ben Bias (@zombiefiend616) reported 32 minutes ago from Newburn, England

  @EE is there a problem with they billing system as I can't pay my bill online??

• 
  Matt (@matt3lee) reported 32 minutes ago from Hebburn, England

  @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

• 
  Alex Mason (@AlexMason000) reported 33 minutes ago from Whitley Bay, England

  @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

• 
  Amy McCord (@amymccordx) reported 36 minutes ago from Hebburn, England

  @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

• 
  Vee Collins (@veecollins) reported 41 minutes ago from Newcastle upon Tyne, England

  @ob999666 @EE @EE is indeed down, big UK outtage

• 
  Elizabethwhite (@Lillybethwhite) reported 42 minutes ago from Marley Hill, England

  @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

• 
  Louise (@RobbyRSSRobot) reported 42 minutes ago from Sheriff Hill, England

  @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 44 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 46 minutes ago from Newcastle upon Tyne, England

  @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

• 
  ManicCollie (@maniccollie) reported 46 minutes ago from Cramlington, England

  @EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing

• 
  Char (@AbitofCharlieb) reported 48 minutes ago from Gateshead, England

  @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

• 
  David Paterson (@onet18975) reported 52 minutes ago from Morpeth, England

  @EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies

• 
  David Parker (@davidparkersm) reported 56 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  Luke Madden (@ifellintoawell) reported 58 minutes ago from Whitley Bay, England

  @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

• 
  Alan D'Arcy (@weeweegie) reported 58 minutes ago from Washington, England

  @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cwtch-22🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@KevKevles1974) reported 4 minutes ago

  @EE we have all our devices with you. This week we have tried to upgrade our home service and so far we have had no internet access for over 3 days. Current cost to ourselves is £3k. We have had 3 ‘engineers’ out, all of which say it is nothing to do with them.

• 
  BAMMBAMM57 (@Bamm_Bamm57) reported 5 minutes ago

  @O2 signal is absolutely rubbish! New iphone17 pro max New SIM card and it still lets me down!! @EE @vodafone

• 
  Natalie Marchant (@taliena) reported 6 minutes ago

  @janettocornetto @EE There is no roaming in Austria. Same SOS signal here

• 
  Pete Searle (@PeterSe38295412) reported 13 minutes ago

  @EE Excellent customer service!!! Yeah right. Im sure the ombudsman will be interested to know how you guys treat your customers

• 
  Alex Wise (@AlexCWise) reported 14 minutes ago

  @EE Does this include the Android app to log in as keeps asking me to login, i do then loops back to same screen. Also very stuttery

• 
  THE SARKY COCKNEY (@sarkeycockney) reported 16 minutes ago

  Been with @EE broadband 3 weeks and now looking at a weeks outage. @Virgin any chance of coming back? Scamming accounts which claim to be the customer services dept of the above companies need not reply

• 
  Neil Green (@neilrgreen) reported 16 minutes ago

  A top tip for mobile operators (I'm looking at you @EE). Don't tell people you're putting their prices up and try to trick them into selecting a more expensive deal than necessary when you haven't been able to provide service in their area for a week.

• 
  Samuel Pierce (@Mrhalfandhalf8) reported 22 minutes ago

  @EE hi ee i need help with a order infomation ill send a dm

• 
  David (@davidofsussex) reported 23 minutes ago

  @StupidNeilAgain @DaniYesod @EE Saying you want to cancel gets you put through to a relatively A-list customer services ***, and they’ll be able to do more or less anything you need.

• 
  (((Disco Pingu))) 🐓 🏆 (@akaCOYSAF) reported 25 minutes ago

  @England @EE Can't get me head round this cos Andy down the pub says he's ****.