EE Outage Report in Ponteland, Northumberland, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ponteland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent EE outage reports came from the following cities: Gateshead, Cramlington, Ashington, Newcastle upon Tyne, Jarrow and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Internet | |
| Cramlington |
Phone | |
| Cramlington |
Phone | |
| Cramlington |
||
| Cramlington |
Phone | |
| Ashington |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I tried to send an MMS before but got the message MMS isn't supported by the network?
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Alex Mason
(@AlexMason000) reported
from
Whitley Bay, England
@EE Shite service as usual in #Tynemouth Don't know why I pay my bills
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Sue Metcalf. 🌈🌈🌈🌈
(@suemetty) reported
from
Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Pity the signal is terrible
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
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Tracy 💙
(@Sadiesmam) reported
from
Ashington, England
@EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Mark.🇬🇧🇺🇦
(@19bootsy68) reported
from
Dunston, England
@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
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Aely McKeon
(@AelyMcKeon) reported
from
Whitley Bay, England
@EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls
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Jane M 🌈 - Slimming World Benton
(@janeymed) reported
from
Longbenton, England
@EE Wifi Calling still not working.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Sarah Ilott
(@sri5308) reported
from
Morpeth, England
@EE I want some help please. Is this the page for customer help? Many thanks, Sarah
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🖤🤍ColetteHindmarch🤍🖤
(@XxXColette77XxX) reported
from
Gateshead, England
Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
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Sarah Ilott
(@sri5308) reported
from
Morpeth, England
@EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.
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Aely McKeon
(@AelyMcKeon) reported
from
Whitley Bay, England
@EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.
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Alan Hewitt
(@alanhewittphoto) reported
from
Ashington, England
Anybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Helen K
(@MrsHKeen1) reported
@EE @EE over 2 hours now and still getting website errors 🤯🤯🤯
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2m tall human
(@welshbigguy) reported
I hate @EE I much preferred the #BT network
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2m tall human
(@welshbigguy) reported
I'll now get a tweet off @EE stating they are sorry I'm not happy and we can discuss the problem via DM. But that won't happen as I'm bitter and twisted. And I won't let my dear Dragon speak to them as we'll probably end up paying more for longer
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Chelle🌸💛 #Kernow〓〓
(@Chelz65) reported
@Kyra1986Crane @EE I have an idea. I will call them bit later, have you on the line through Wi-Fi to my friend. Or, get yourself in to the nearest #EE shop and give'em what for. The very least they can do is credit you. They are not providing you with a service that you are paying for!!!!!
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Sara Thompson
(@sarawestney) reported
from
Bredbury, England
Customer support from @EE is always 👌I’ve called them a few times over the years and they’ve always gone over and above to sort my problem. I wouldn’t ever use another provider! #creditwhereitsdue #greatcustomerservice
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Kieran pressley
(@pressley85) reported
@EE Hi I have sent a Dm about a message I have received about an order I made saying it’s been cancelled?! I didn’t cancel it?!!
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jack roberts
(@Jack13jackJack) reported
@EE Could u let me no when the system is back up and running went to do my trade in and system was down x
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mr jabar
(@mrjabar1) reported
@EE Dreadful customer service for existing pay G customers where the advisors just abandon them and hunt new customers with window dressing trick.
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EMERALD ✨
(@emeraldjordanx) reported
@EE your live chat customer service agents are absolutely shocking. They don’t have a clue what they’re talking about. It’s like talking to a brick wall. #ee
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steve lord
(@davincicomm) reported
@EE Feel woefully let down. After mis-selling me roaming broadband. I was forced to use my separate phone contract data allowance, and then activate ‘hot spot’ to enable my I-Pad. Unable to access emails for 5 days. Now forced into 12 month local wifi contract. #networkfiasco