EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Cramlington, Wallsend, Hebburn, Jarrow, North Shields, Gateshead, and Newcastle upon Tyne.

City	Problem Type	Report Time
Cramlington	Internet	2 days ago
Wallsend	Internet	14 days ago
Hebburn	Internet	15 days ago
Jarrow	Phone	24 days ago
North Shields	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 7 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  steve (@stevew_pfc) reported 8 minutes ago from Cramlington, England

  @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

• 
  Steph. (@stephwales_) reported 10 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  David (@davidhorsefield) reported 13 minutes ago from Longbenton, England

  @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

• 
  Gav McElroy (@GavMcElroy) reported 18 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  lee major (not bionic) (@MajorManor) reported 21 minutes ago from Newburn, England

  My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

• 
  Michael Young (@micky9nufc) reported 23 minutes ago from Newcastle upon Tyne, England

  @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

• 
  Tracy 💙 (@Sadiesmam) reported 24 minutes ago from Ashington, England

  @EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract

• 
  Ian (@ian_safc_1974) reported 30 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 37 minutes ago from Newcastle upon Tyne, England

  @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

• 
  ManicCollie (@maniccollie) reported 40 minutes ago from Cramlington, England

  @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

• 
  Mark.🇬🇧🇺🇦 (@19bootsy68) reported 42 minutes ago from Dunston, England

  @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

• 
  Christy 🌈 (@phoenixfelis) reported 45 minutes ago from Newcastle upon Tyne, England

  I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

• 
  Sarah Ilott (@sri5308) reported 45 minutes ago from Morpeth, England

  @EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 46 minutes ago from Newcastle upon Tyne, England

  @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

• 
  Richie Veitch (@richieveitch) reported 46 minutes ago from Newburn, England

  @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

• 
  Aely McKeon (@AelyMcKeon) reported 47 minutes ago from Whitley Bay, England

  @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

• 
  Bethany Henderson (@BCHenderson_xo) reported 48 minutes ago from Hazlerigg, England

  @EE been trying to dm you regarding an issue but have had no reply yet

• 
  ManicCollie (@maniccollie) reported 51 minutes ago from Cramlington, England

  @EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing

• 
  Shaun Edge (@sedge1989) reported 59 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  peter wilson (@wilsonpeter48) reported 8 minutes ago

  @EE To get through walls we pay you companies millions of pounds but you won't take responsibility for rubbish signal

• 
  people will defeat evil politicians🪽✝️god wins (@hewho_steven) reported 9 minutes ago

  @EE can go bankrupt and **** off.

• 
  Pepe.meister (@g_man755) reported 10 minutes ago

  Been on the phone since 9am, with @EE only for them to disconnect 3 times, they boast about being the best provider for 25 years, well you can’t even complete a query so I beg to ask who crowned you with such a dead service?

• 
  Gary (@GaryGaryweir11) reported 12 minutes ago

  @EE I spoke to somebody and it's my fault you never gave me an option to get a pass with free data and calls!!!!!!!!

• 
  Andrew (@NearlyOver40) reported 14 minutes ago

  @O2 @ee Does O2 have problems in GL51? My iPhone 13 shows 5G and 4 bars but NOTHING works (e.g. X, WhatsApp). My wife’s EE iPhone 13 works perfectly there … comments/advice please.

• 
  ryan (@imjustryan___) reported 17 minutes ago

  The @EE 4G/5G is appalling in London. Why is it so bad?

• 
  Jon Pitts (@briavelsjon) reported 19 minutes ago

  @imjustryan___ @EE London's a pretty pretty big city, can you be a bit more specific? And is the issue poor data speeds? Or lack of coverage?

• 
  Andrhu (@ALivMusico) reported 20 minutes ago

  @EE How can I phone if there is no signal and I don’t have another phone or landline? I don’t know it s a local issue, phone issue or network issue. Thanks for your reply not actually being any help at all. Not a can we have your postcode to check for you?

• 
  Tom Bond (@_tbond) reported 21 minutes ago

  @VodafoneThreeUK in Cotswolds. 2 bars of 4G+ but can’t actually connect to anything. Meanwhile @EE almost works. What is plan to fix pls?

• 
  Kev (@vpharm) reported 22 minutes ago

  @EE im not a customer & dont feel comfortable giving my surname & date of birth. Especially as EE was fined for data breach & by ofcom millions of pounds. I will give person who claims to live at my address their account number, my address as they claim to live here & my phone #