EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, North Shields, and Blaydon-on-Tyne.

City	Problem Type	Report Time
Gateshead	Internet	6 days ago
Newcastle upon Tyne	Internet	8 days ago
North Shields	Phone	12 days ago
Newcastle upon Tyne	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  John Lavender - #Speedowarrior (@finswimmerjohn1) reported 1 minute ago from Whickham, England

  @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

• 
  Ben Bias (@zombiefiend616) reported 8 minutes ago from Newburn, England

  @EE is there a problem with they billing system as I can't pay my bill online??

• 
  Bethany Henderson (@BCHenderson_xo) reported 13 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  Sarah (@Rainbowztwit) reported 13 minutes ago from Whitley Bay, England

  @EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)

• 
  shaun smith (@tempersmith) reported 15 minutes ago from Gateshead, England

  @EE cancel my contract as I type this robbing cun*s

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 19 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 20 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  jamie shield (@jshield1988) reported 24 minutes ago from Whitley Bay, England

  @EE unable to get through to tech support on phone, or to any department Says the office is closed....

• 
  David Parker (@davidparkersm) reported 27 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 28 minutes ago from Newcastle upon Tyne, England

  @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

• 
  ManicCollie (@maniccollie) reported 29 minutes ago from Cramlington, England

  @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

• 
  Jac Wilson (@jacwiljam) reported 30 minutes ago from Whitley Bay, England

  Anyone having trouble with @EE when making phone calls ?

• 
  David Paterson (@onet18975) reported 30 minutes ago from Morpeth, England

  @EE worst network provider in this postcode area ever! False advertising

• 
  Liam (@L17aamLiam) reported 39 minutes ago from Gateshead, England

  @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

• 
  Rockcliffe Files (@RockcliffeFiles) reported 40 minutes ago from Whitley Bay, England

  Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

• 
  Michael Young (@micky9nufc) reported 44 minutes ago from Newcastle upon Tyne, England

  @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

• 
  lee major (not bionic) (@MajorManor) reported 50 minutes ago from Newburn, England

  My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

• 
  Tracy 💙 (@Sadiesmam) reported 55 minutes ago from Ashington, England

  @EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 56 minutes ago from Newcastle upon Tyne, England

  @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

• 
  Darren (@DarrenMorgan) reported 60 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wendy 💙 (@IamjustWendy) reported 10 minutes ago

  @aftertheflood_ @EE I called today as I couldn’t get into my account to set up new router and was told all their systems are down and won’t be back until tomorrow!

• 
  ENIC Out (@ENICout1) reported 15 minutes ago

  @Mikey_MFC @England @EE We have no hope for the World Cup. We’re ****.

• 
  𝙶𝚊𝚟𝚒𝚗 𝙱𝚞𝚛𝚛𝚘𝚠𝚜 ✨ (@Strudle2807) reported 15 minutes ago

  @EE why does your internet go down for a few seconds multiple times every evening? If it’s for updates how do I change the time that this happens because it’s exactly when I need it most! Service has been appalling since day dot!

• 
  Equilan (@Equilan) reported 18 minutes ago

  @EE Rang 150, menu broken Got on here, your bot told me to ring 150 Managed to get to the digital bot in the App, it just loops, told me to ring 150 Texted HELLO to 150, "Digital Menu is currently unavailable, call 150". Bill still not paid & won't be until someone calls me.

• 
  beth a (@loisgriff_) reported 23 minutes ago

  @MartinPowe16355 @EE Nah I hardly ever have problems with them

• 
  Rich Hargreaves / Wickerrman (@rkhargreaves) reported 27 minutes ago

  @LFCVik2 @England @EE Put your bias down for a minute and realise how wrong that comment is lol

• 
  nvc (@justnvc) reported 28 minutes ago

  Renting a new place next week: @EE: “Unfortunately we can’t activate your fibre broadband until the 26th as the previous tenant still has an active service.” Me: “But they moved out in April.” @EE: “Yes.” It’s not EE’s fault but lol, not a problem I thought could exist! 🥲

• 
  Me (@shawtty64) reported 28 minutes ago

  @EE still a problem with your website

• 
  caitlyn1972 (@AlwaysAnAngel72) reported 29 minutes ago

  @EE waiting for my new phone which should have been here yesterday but was a problem with your end. It was sent yesterday but I don't have an order number to track it fully. How do I get this please? I got the text from DPD but it's just stuck at Morley Depot.

• 
  Peter Levers (@PeterLevers1) reported 29 minutes ago

  @Cymru @EE Absolutely dog ****