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EE Outage Report in Ponteland, Northumberland, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ponteland, Northumberland, England 02/08/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ponteland, Northumberland, England

The most recent EE outage reports came from the following cities: Cramlington, Jarrow, Gateshead, Newcastle upon Tyne, Bedlington, Wallsend and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCramlington Phone
United KingdomJarrow Phone
United KingdomNewcastle upon Tyne Internet
United KingdomBedlington Internet
United KingdomCramlington Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

  • Lamma27 Richard Lander (@Lamma27) reported from Morpeth, England

    @EE @rootmetrics You can do all this and yet you can't the upgrade I was to be sorted out since 17th October! Customer focused? What a joke!

  • AelyMcKeon Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

  • AlexMason000 Alex Mason (@AlexMason000) reported from Whitley Bay, England

    @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

  • AelyMcKeon Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • Rainbowztwit Sarah (@Rainbowztwit) reported from Whitley Bay, England

    @EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)

  • 19bootsy68 Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England

    @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

  • finswimmerjohn1 John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • RobbyRSSRobot Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

  • sri5308 Sarah Ilott (@sri5308) reported from Morpeth, England

    @EE I want some help please. Is this the page for customer help? Many thanks, Sarah

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • micky9nufc Michael Young (@micky9nufc) reported from Newcastle upon Tyne, England

    @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

  • XxXColette77XxX 🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported from Gateshead, England

    Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • richieveitch Richie Veitch (@richieveitch) reported from Newburn, England

    @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

  • janeymed Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • sri5308 Sarah Ilott (@sri5308) reported from Morpeth, England

    @EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JAMES2296RED J. Red (@JAMES2296RED) reported

    @EE So basically I am just going around in circles with no answer or even the wrong answer. Not really the best customer experience. Been with EE a long time but really thinking about moving elsewhere. Not sure why this is so difficult to resolve ????

  • mfcx5ec4 Elizabeth Connor (@mfcx5ec4) reported

    On Weds it will be 3 weeks we are without phoneline, broadband and careline - my 82 year old mum is prone to falls. I’m a teacher who can’t deliver online unless I leave her to go to work. Shocking service for vulnerable and key worker. @OpenreachHelp @EE

  • Kamy050 Kamy (@Kamy050) reported

    @EllisaNAW @EE Why ? You haven’t heard one story from them. Stop trying to force companies to bow down to your ideology. You should be encouraging a diversity of ideas and news sources. Authoritarianism does not look good on you just because you believe you’re righteous.

  • CheekOliver boogadafloos (@CheekOliver) reported

    @Femi_Sorry @EE you didn’t switch to EE you were automatically moved over if u were an orange customer when they became EE.

  • Foxtrot_Cop FoxtrotCop 🚔 (@Foxtrot_Cop) reported

    @Femi_Sorry @EE Another rampant left Remainer trying to cancel a news channel that hasn’t even started yet. Remember folks, these people are everything they accuse you of. He won’t cancel @EE, this sad little boy needs you more than you need him.

  • DJ_KnightUK DJ Knight (@DJ_KnightUK) reported

    @EE been with we years and never had problems. Now I'm absolutely sick of it. Your website says your open today. Which clearly there is nobody to answer the phone. Your love chat says available, but nobody there! As if you cut my broadband off when you're not open!! What ********

  • WOMPS8 WOMPS (@WOMPS8) reported

    @Femi_Sorry @EE But cancel culture is just a rumour eh Femidom? You despicable cretin.

  • petershaw1984 Peter Shaw® (@petershaw1984) reported

    @CFC_Chaz_ @EE Good luck. Its a pain in the backside, not @EE problem but samsung are slow and pretty much want blood. Took 7 days for my claim to be checked then wasnt right, gunna tske another 7 days before its checked again.

  • Andyg2015 Andy Gavin (@Andyg2015) reported

    @bennetts11 @Femi_Sorry @EE Oh **** off, that was a day ago, hardly trending is it, you nothing better to do.

  • DoublegoonerR DoublegoonerRob (@DoublegoonerR) reported

    @Femi_Sorry @EE Who gives a ****, you pointless silly fool.