EE Outage Report in Ponteland, Northumberland, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Bedlington, Cramlington, Wallsend and Washington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Richard Lander
(@Lamma27) reported
from
Morpeth, England
@EE @rootmetrics You can do all this and yet you can't the upgrade I was to be sorted out since 17th October! Customer focused? What a joke!
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Sarah Ilott
(@sri5308) reported
from
Morpeth, England
@EE I want some help please. Is this the page for customer help? Many thanks, Sarah
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Sarah Ilott
(@sri5308) reported
from
Morpeth, England
@EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.
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Aely McKeon
(@AelyMcKeon) reported
from
Whitley Bay, England
@EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I tried to send an MMS before but got the message MMS isn't supported by the network?
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Michael Young
(@micky9nufc) reported
from
Newcastle upon Tyne, England
@BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years
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Mark.🇬🇧🇺🇦
(@19bootsy68) reported
from
Dunston, England
@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
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🖤🤍ColetteHindmarch🤍🖤
(@XxXColette77XxX) reported
from
Gateshead, England
Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Tracy 💙
(@Sadiesmam) reported
from
Ashington, England
@EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Pity the signal is terrible
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Sue Metcalf. 🌈🌈🌈🌈
(@suemetty) reported
from
Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
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Alex Mason
(@AlexMason000) reported
from
Whitley Bay, England
@EE Shite service as usual in #Tynemouth Don't know why I pay my bills
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Aely McKeon
(@AelyMcKeon) reported
from
Whitley Bay, England
@EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.
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Jane M 🌈 - Slimming World Benton
(@janeymed) reported
from
Longbenton, England
@EE Wifi Calling still not working.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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sam
(@Mr__Fisherman) reported
@EE is signal down in HU8? I’m on PAYG and my signals cut out completely when I wasn’t even using my phone
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KALPESH LATHIGRA
(@KalpeshLathigra) reported
@EE Have sent your team a DM having serious issues with roaming India
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Steve Homer
(@SMHinthewild) reported
@ColinBrazierTV @EE replied to my question of 10% + 4% and said its to invest in a better service. Its blatant exploitation of a contract loop hole and they are laughing at us.
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Wasilah
(@theesowoman) reported
from
City of Kingston upon Hull, England
@EE Is it strange you said goodnight and suddenly there is a down time???
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David Meredith 🇬🇧🇪🇺🇺🇦
(@DaveMM16) reported
@EE - who else is an EE customer and thinks their price increases are outrageous ?
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Kev
(@bigkev8501) reported
@waynemckayPara @EE Correct. I get a basic phone signal in Chirnside Ambulance Station, no data at almost of the time. Some I'm getting a 14.4% increase in price for something I can't use for the majority of my time...
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My Name
(@SneakyBear1987) reported
@Up_Za_Daisy @EE @ThreeUK Offft. Was a poor hamster run to death in its hamster wheel at that speed? I get what you mean. If they say you'll get between day 60Mbps and 80Mbps, then it should be that not below 60Mbps.
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Jay
(@Ammiin1998) reported
@EE what happened to the service i’m not getting any
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qoHꙅid ᴙɘHqoTꙅiᴙHↃ
(@KwadwoChris) reported
@EE Think you can cancel your contract with any increase cost you have a time frame to do this
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Nicola
(@Nicnacs81) reported
@EE @RandomMoovies I have a solution…. Don’t force a massive price increase on people in the middle of a cost of living increase and blame it on inflation. Can’t wait to see what profits you post later in the year