EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Cramlington, Wallsend, Hebburn, Jarrow, North Shields, Gateshead, and Newcastle upon Tyne.

City	Problem Type	Report Time
Cramlington	Internet	2 days ago
Wallsend	Internet	14 days ago
Hebburn	Internet	15 days ago
Jarrow	Phone	23 days ago
North Shields	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Nicola Corbishley (@NicCorbishley86) reported 23 seconds ago from Whitley Bay, England

  @EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!

• 
  Steph. (@stephwales_) reported 2 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  David Paterson (@onet18975) reported 4 minutes ago from Morpeth, England

  @EE worst network provider in this postcode area ever! False advertising

• 
  🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported 7 minutes ago from Gateshead, England

  Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

• 
  Idh46 (@idh46) reported 9 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

• 
  Louise (@RobbyRSSRobot) reported 9 minutes ago from Sheriff Hill, England

  @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

• 
  Anthony (Tony) Dalzell (@Tdal1369) reported 11 minutes ago from Washington, England

  @EE So if I took a new plan out as an existing customer would I get the same?

• 
  Mark.🇬🇧🇺🇦 (@19bootsy68) reported 13 minutes ago from Dunston, England

  @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

• 
  Alan Hewitt (@alanhewittphoto) reported 14 minutes ago from Ashington, England

  Anybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 15 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  Matt (@matt3lee) reported 18 minutes ago from Hebburn, England

  @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

• 
  Geoff Wade (@GeoffWadeSwim) reported 19 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  Jane M 🌈 - Slimming World Benton (@janeymed) reported 27 minutes ago from Longbenton, England

  @EE Wifi Calling still not working.

• 
  Louise (@RobbyRSSRobot) reported 29 minutes ago from Gateshead, England

  @EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM

• 
  Aely McKeon (@AelyMcKeon) reported 29 minutes ago from Whitley Bay, England

  @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

• 
  ManicCollie (@maniccollie) reported 33 minutes ago from Cramlington, England

  @EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing

• 
  Vee Collins (@veecollins) reported 37 minutes ago from Newcastle upon Tyne, England

  @ob999666 @EE @EE is indeed down, big UK outtage

• 
  Josh Stephenson (@jstep__) reported 46 minutes ago from Birtley, England

  @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 58 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  Adrian Hitchman (@janade1) reported 59 minutes ago from Wideopen, England

  @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gareth Howells (@GarethJHowells) reported 6 minutes ago

  @EE Have reported it online now. Signal is very weak.

• 
  'Honest' JonWilliams (@honestjon74) reported 6 minutes ago

  Trying to watch a 480p video on my iPhone whilst out with 3 bars of 5G and it just won’t play. @EE are beyond **** nowadays they do f**k all work on their network. Pathetic service. Do NOT reply EE. Not interested.

• 
  Karen Dixonova (@mezzymeddles) reported 7 minutes ago

  @EE Upgraded my phone online last night as a treat to myself and received my confirmation email. Today you send me a text message to say there was an issue and ask me to contact a representative on the live chat. There was no issue. You have kept me online for 1h45m for the sole purpose of first trying to also sell me an additional tablet, then broadband and when that didn't work either, a watch. After refusing all of the above and finally being allowed to leave the chat, I find you have charged me an additional £7 for a phone/screen cleaner I did not ask for and do not require. Your website is also terrible and impossible to navigate efficiently. This is not good customer service at all :(

• 
  ThatScottishGuy (@TSG_SWAGSHYT3) reported 8 minutes ago

  these guys are genuine israelites "ohhh we have no idea whats wrong haha whoospie ******* doodle" YES YOU DO EVERYONE ELSE WHO USES YOUR ****** SERVICE ALSO HAS NO WIFI GO **** YOURSELVES @EE

• 
  Gazza Noble (@Gazza_Noble) reported 14 minutes ago

  Is @EE internet down

• 
  Ollie Stokes (@Ollie_Stokes27) reported 14 minutes ago

  I’m shocked by how a complaint has been handled @EE Following several recorded calls, I agreed to close my account based on assurances regarding my exit fees. Despite this, I’ve been charged over £600. I feel I’ve been misled,requesting an urgent review into this matter. #EE

• 
  Abdullah lodhi (@alodh15) reported 14 minutes ago

  @EE Our broadband was meant to be fixed on the 10th of July, we have now been told the earliest a engineer can come is the 6th of August. Absolutely terrible experience with no consideration or priority given for how long our service has been disrupted

• 
  Rachel Bullen (@Rach_M_B) reported 15 minutes ago

  @EE Hi, can you please confirm why your service for vulnerable customers is so bad. My elderly mother in law, recently discharged from hospital and lives alone, has been waiting for two days for an engineer, and your customer service team cannot seem to confirm a date for this.

• 
  Fi (@LetsTweetPotter) reported 15 minutes ago

  @EE Hi,im moving house and want to take out a package with EE through Uswitch. When does the credit report get run? I dont want it to cause any issue with my mortgage but I need broadband booking in asap. Can I pre book at appointment and the credit search be done when I move in

• 
  Daniel M #BCUK (@ExpiredMinotaur) reported 17 minutes ago

  @EE Im not calling to tell you your link is broken