EE outages and service status in Ponteland, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Ponteland, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- The most recent signal from this area was received Jul 1, 5:11 PM GMT+1.
- Phone (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 6: Problems at EE
EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ponteland, England
The most recent EE outage reports came from the following cities: Jarrow, North Shields, Gateshead, Newcastle upon Tyne, and Blaydon-on-Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Jarrow
|
Phone | 5 days ago |
|
North Shields
|
Phone | 20 days ago |
|
Gateshead
|
Internet | 1 month ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Sarah Ilott (@sri5308) reported from Morpeth, England@EE I want some help please. Is this the page for customer help? Many thanks, Sarah
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ManicCollie (@maniccollie) reported from Cramlington, England@EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing
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mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, EnglandCan’t watch the football again cause of @EE man, worst provider going
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David Parker (@davidparkersm) reported from Whickham, EnglandCan’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
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Gav McElroy (@GavMcElroy) reported from Washington, England@DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us
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Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England@EE So if I took a new plan out as an existing customer would I get the same?
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Alex Mason (@AlexMason000) reported from Whitley Bay, England@EE Shite service as usual in #Tynemouth Don't know why I pay my bills
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ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Raj (@engg_rky) reported from Newcastle upon Tyne, EnglandI’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Richard Lander (@Lamma27) reported from Morpeth, England@EE @rootmetrics You can do all this and yet you can't the upgrade I was to be sorted out since 17th October! Customer focused? What a joke!
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Sarah Ilott (@sri5308) reported from Morpeth, England@EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.
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Stephen Hully (@HullyStephen) reported from Whitley Bay, England@EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years
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Luke Madden (@ifellintoawell) reported from Whitley Bay, England@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!
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Vee Collins (@veecollins) reported from Newcastle upon Tyne, England@ob999666 @EE @EE is indeed down, big UK outtage
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shaun smith (@tempersmith) reported from Gateshead, England@EE cancel my contract as I type this robbing cun*s
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jamie shield (@jshield1988) reported from Whitley Bay, England@EE unable to get through to tech support on phone, or to any department Says the office is closed....
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Pamela Lawson (@PamelaLaws99068) reported@EE @gjo2405 Hello EE. If EE identified a network fault related to a domestic VoIP landline on Friday 12th June, how long would it take to fix? Also, what is the average 'wait' time to get through to your 'fault' team when dialling 150 from an EE VoIP landline, please?
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Beney (@BeneyHewson) reported@EE currently sat in Switzerland, phone was working fine up until an hour ago and now I have no reception. Roaming issues overall?? (Tried restarting everything/selecting different providers)
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Richard Baker (@BakeronBusiness) reported@EE I had emails telling me to ‘hang fire’ on set up until you’d been in touch. I’ve not had any further communication.
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Real Sol King 🌎 🐂🀄️ (@RealSolKing) reportedDear @EE 1. Do not delay sending PAC code in case someone wants to leave ur company 2. Train ur customer care good enough to trust customers rather than doubting them and making them feel as liars
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Alex Wise (@AlexCWise) reported@EE Does this include the Android app to log in as keeps asking me to login, i do then loops back to same screen. Also very stuttery
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John Toohey (@jf2e) reported@England @EE @HKane England were in trouble against the DR Congo. Harry Kane did what you would hope your Captain would do. He stepped up 2 goals
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James Fleming (@Anarchy_Jim) reported@status_is_down Yes @EE I’m overseas and have data roaming! I’m lost without it! What’s the timeline for a fix?
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Arnold Smith (@ArnoldLabour) reported@janettocornetto @EE Thanks! If you have any further problems with Google Maps, there's probably free apps on the Google Play Store (Open Street Map etc). Maybe very basic but better than no map at all.
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Jacqui Archer (@jacqui_archer) reported@EE Hi, for the last few days my broadband has had intermittent access. Not helpful when trying to work from home. I've tried resetting it but it doesn't seem to help
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Json (@Stuff1646) reported@EE @jpwhutv @EE You have always had poor speeds everywhere and yet you charge arm 'n' leg to use it.