EE Outage Report in Ponteland, Northumberland, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ponteland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Ashington, North Shields, Gateshead, Cramlington, Jarrow and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Ashington |
TV | |
| North Shields |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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Alan Hewitt
(@alanhewittphoto) reported
from
Ashington, England
Anybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Pity the signal is terrible
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Tracy 💙
(@Sadiesmam) reported
from
Ashington, England
@EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Sue Metcalf. 🌈🌈🌈🌈
(@suemetty) reported
from
Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Jane M 🌈 - Slimming World Benton
(@janeymed) reported
from
Longbenton, England
@EE Wifi Calling still not working.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Worsley
(@JaneyWorsley) reported
@EE no internet for 4 hours now!!! My child has a zoom class at 9:00 please help
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Jon Roden-Coyne
(@JonRCoyne) reported
@EE Good evening, my internet download speed has gone down to 12 mbps? Any idea why this is happening?
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Caudwell
(@Caudwellsp) reported
@EE Hi EE Team i have a Q my Name is Martin - i am whating to know some info - I am a BT mobile customer - I fond at BT dose not do Esim - i am think about join EE - but will i lose my bt broadband discount for my BT Mobile?
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Erin Kane
(@Erinkanexxx) reported
@EE need to get a ******* grip the worst phone company ever i’m actually over it 🥴
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roddersontheradio
(@NisbetRod) reported
Dont know who is worse @DPDgroup_news or @EE chose a slot been in waiting for it then get update saying cant deliver as they don't have my name or number!!! log in to check my delivery and its got my name and number WTF.. its not rocket science they haven't even come to the door
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Elizabeth Eloise
(@lizziepageox) reported
@EE How can I manage to speak to a member of the customer service team?? I’ve tried numerous times via phone and live chat and can never get through!!!
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Caroline Martin
(@nellienoonoo1) reported
@EE can't get through to your BT sports people. Been trying all day. I have an issue I would like resolving.
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PfE – Campaigning to Reboot Britain
(@pledgeforeurope) reported
@brightsider123 @EE That's USB-C, the latest in the computer industry's never ending obsession with filling landfills with their past and now obsoleted inventions.
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Peter MacCabe
(@peterkin1010) reported
@EE @gadgetgirlella Epically stupid ad !
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Matt Redmond
(@mdredmond1) reported
@EE hello I’m having trouble setting up my Apple Watch on your network. I spoke to 150 who suggested a few things however it still doesn’t work. Could you help me?