EE Outage Report in Ponteland, Northumberland, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ponteland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent EE outage reports came from the following cities: Washington, Gateshead, Newcastle upon Tyne, Prudhoe and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Washington |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
||
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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David Paterson
(@onet18975) reported
from
Morpeth, England
@EE worst network provider in this postcode area ever! False advertising
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David Paterson
(@onet18975) reported
from
Morpeth, England
@EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Line Ends
(@thebufferstop) reported
@BTP I tried to contact you via your 61016 short txt number yesterday. The message would not send and I have been in contact with my provider, @EE. They have stated there is a known issue which means messages will not be sent from some customers. Thought you should know.
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Casey Adams
(@Ca5p4r1990) reported
@EE EE is literally SCUM of the earth. Trying to be nice while stealing thousands with poor customer service. Literally killing off people with debt not owed
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Jules Nixon
(@NixonJules) reported
@EE It's OK thank you I was an idiot and somehow my mobile data was switched off
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Harry
(@Harry_White96) reported
@EE Home broadband. It’s been down since 7 last night and still not working now
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Ruth Scanlan
(@RuthScanlan) reported
@EE Customer over 20years and no inclination to help or really find me the best plan
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Alba VeeDub KPSS
(@AlbaVeeDub) reported
@EE @GeordieBanker I’m an EE customer, and do not feel the misogynistic parody of womanhood portrayed by this person is at all respectful.
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Paul Crimes
(@paulcrimes) reported
@EE Having some issues with trying to claim (on behalf of my son as I do the topping up!) my free boost it says I can claim but the options seem to be disabled. We've had the account years on PAYG, is there a hidden limit on the number of boosts?
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Harry
(@Harry_White96) reported
@EE Can you read? I said it’s STILL not working… 13 hours it’s been down…
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Jules Nixon
(@NixonJules) reported
@EE WHY SIGNAL SO BAD IN NORFOLK KINGS LYNN? I CANT LOOK AT TWITTER!!!!
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Guy Leech
(@guyrleech) reported
from
Wakefield, England
@EE Reliability? Customer support? Cost?