EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Washington, Cramlington, Wallsend, Hebburn, and Jarrow.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	6 days ago
Newcastle upon Tyne	Internet	7 days ago
Washington	Internet	7 days ago
Newcastle upon Tyne	Wi-fi	7 days ago
Newcastle upon Tyne	Internet	8 days ago
Cramlington	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Sarah Ilott (@sri5308) reported 1 minute ago from Morpeth, England

  @EE I want some help please. Is this the page for customer help? Many thanks, Sarah

• 
  Louise (@RobbyRSSRobot) reported 3 minutes ago from Gateshead, England

  @EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM

• 
  Sarah Ilott (@sri5308) reported 10 minutes ago from Morpeth, England

  @EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.

• 
  ManicCollie (@maniccollie) reported 13 minutes ago from Cramlington, England

  @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

• 
  Char (@AbitofCharlieb) reported 16 minutes ago from Gateshead, England

  @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 18 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  Mr395008 (@Mr395008) reported 22 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported 25 minutes ago from Gateshead, England

  Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

• 
  Mark.🇬🇧🇺🇦 (@19bootsy68) reported 27 minutes ago from Dunston, England

  @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

• 
  lee major (not bionic) (@MajorManor) reported 31 minutes ago from Newburn, England

  My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

• 
  Vee Collins (@veecollins) reported 36 minutes ago from Newcastle upon Tyne, England

  @ob999666 @EE @EE is indeed down, big UK outtage

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 36 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  Michael Young (@micky9nufc) reported 36 minutes ago from Newcastle upon Tyne, England

  @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

• 
  Aely McKeon (@AelyMcKeon) reported 37 minutes ago from Whitley Bay, England

  @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 47 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 51 minutes ago from Newcastle upon Tyne, England

  @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

• 
  Rockcliffe Files (@RockcliffeFiles) reported 52 minutes ago from Whitley Bay, England

  Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

• 
  Josh Stephenson (@jstep__) reported 52 minutes ago from Birtley, England

  @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

• 
  Geoff Wade (@GeoffWadeSwim) reported 57 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  Darren (@DarrenMorgan) reported 59 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John (@j199024) reported 7 minutes ago

  @_Deano__ @EE I've been with EE broadband twelve months and it goes down four or five times per day and it probably goes when we're all asleep but we don't know, was great to begin with but horrendous now.

• 
  Myke Parrott (@Mykep85) reported 7 minutes ago

  Just made a business account with @EE and their service is the ******* WORST I’ve ever had. Absolute load of clowns

• 
  Craig Newby (@Newby13Craig) reported 7 minutes ago

  @EE Appreciate the support

• 
  Clive Wilmot (@CliveWilmot1) reported 9 minutes ago

  @EE That’s total nonsense. One of my team have spoken to EE abd they’ve advised they’ve a significant technical issue in Europe. “A few minutes abd it’ll be resolved”…it’s not been resolved and as for the chat…should anyone, let alone a business account holder wait an hour!?

• 
  Mark Davison (@MarkDavisonUK) reported 14 minutes ago

  @KevlarBrock @EE Black routers are WiFi 6 and outdated, if you’re on a full fibre connection request the WiFi 7 routers that’ll hopefully fix the issue. See if they can send it free of charge if not escalate it.

• 
  Grant Ingrams (@gji1964) reported 15 minutes ago

  @EE never had reason to complain but following you failing to turn up to upgrade my broadband you are sending repeated messages that I must return the kit & a list of penalty costs if I don’t. You know, the kit I continue to use as you failed to turn up. This is harassment

• 
  blueShrew (@totfinsol) reported 16 minutes ago

  @EE help!

• 
  Liamm Scribbins 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@ScribbinsLiamm) reported 16 minutes ago

  @EE That number doesn't work, beeps 3 times and disconnects. Can't even speak to a human, bloody joke 😡

• 
  Scotland The Great (@ScotlandTheGr8) reported 17 minutes ago

  Can't believe after 18 years, I'm going to have to leave @EE because Virgin have a much better offer on their Broadband and TV - over a £15pm difference for like for like basis! Retentions unable to come down any more.

• 
  Caustic Chris (@CawSticky) reported 17 minutes ago

  @EE (2/2) I also pay £25/mnth for TV which I can get from HBO for about £10....the equipement is 4-5 year old BT stuff that you wouldn't upgrade. All in all I am getting a ***-deal for £70/month. MUCH slower than advertised AND I have never received a contract, + can't find it online