EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Cramlington, Wallsend, Hebburn, Jarrow, North Shields, and Gateshead.

City	Problem Type	Report Time
Cramlington	Internet	7 days ago
Wallsend	Internet	19 days ago
Hebburn	Internet	20 days ago
Jarrow	Phone	29 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported 2 minutes ago from Gateshead, England

  Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

• 
  Aely McKeon (@AelyMcKeon) reported 2 minutes ago from Whitley Bay, England

  @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

• 
  Char (@AbitofCharlieb) reported 4 minutes ago from Gateshead, England

  @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 5 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 9 minutes ago from Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

• 
  Tracy 💙 (@Sadiesmam) reported 14 minutes ago from Ashington, England

  @EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract

• 
  Vee Collins (@veecollins) reported 14 minutes ago from Newcastle upon Tyne, England

  @ob999666 @EE @EE is indeed down, big UK outtage

• 
  Paul Rackstraw (@rackysafc) reported 16 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  David Paterson (@onet18975) reported 23 minutes ago from Morpeth, England

  @EE worst network provider in this postcode area ever! False advertising

• 
  Raj (@engg_rky) reported 23 minutes ago from Newcastle upon Tyne, England

  I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

• 
  Mark.🇬🇧🇺🇦 (@19bootsy68) reported 23 minutes ago from Dunston, England

  @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

• 
  Geoff Wade (@GeoffWadeSwim) reported 24 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  Rockcliffe Files (@RockcliffeFiles) reported 31 minutes ago from Whitley Bay, England

  Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

• 
  Elizabethwhite (@Lillybethwhite) reported 32 minutes ago from Marley Hill, England

  @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

• 
  Gav McElroy (@GavMcElroy) reported 41 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  Luke Madden (@ifellintoawell) reported 41 minutes ago from Whitley Bay, England

  @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 41 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 46 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  Matt (@matt3lee) reported 46 minutes ago from Hebburn, England

  @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 52 minutes ago from Newcastle upon Tyne, England

  @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AndyLFC 🇬🇧 (@C2_ANDY74) reported 4 minutes ago

  @StuLittle1972 @EE Iv got the same text. But iv said that UK is behind countries like US,Canada, Europe and Asia when it’s come to mobile signal. Think the Government need to start looking at this so @andyburnham please do something

• 
  Jesus 𝕏 Christ (@handyman_neil) reported 7 minutes ago

  Does customer loyalty mean nothing to @Apple @EE ? Just a straight forward question.

• 
  Now you see me (@ladysowandsow) reported 10 minutes ago

  @EE are there service issues today? The WiFi keeps dropping out and the service status link in your website isn’t working either..

• 
  M (@KlaxonDelight) reported 10 minutes ago

  @EE It didn’t. It connected to a service called “Free” that would let Mke make ANY calls. I have now manually switched to a service that does work.

• 
  lucy barnett (@lucebarnett) reported 17 minutes ago

  @EE please advise how I can escalate my complaint. I have been on the telephone with EE today for over 2 hours and need a resolution

• 
  JT (@What_JT_Thinks) reported 17 minutes ago

  So @WeAreOpenreach have lost my neighbour's consent form twice and totally refuse to provide an explanation to @EE or me on what is going on. There is no way of contacting them or complaining, and no consequence for providing dreadful service, ordered fibre in May, still nothing

• 
  Hambcwgf (@hambcwgf) reported 17 minutes ago

  @EE Oh believe me I’d love to call but once I can call when home I’ve got no phone signal or WiFi so having your website working would be much better

• 
  angel (@fathersaph) reported 28 minutes ago

  @EE i’ve called already, had to sign a single document for a new phone on the in store ipad as the link was not working on my phone - your employee has taken it upon themselves to sign my print name to a document for insurance that i didn’t ask for. i am contacting the ombudsman.

• 
  ThatSpicyDragon🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 Arcane fumbled (@ThatSpicydragon) reported 30 minutes ago

  @EE FIX YOUR ****!

• 
  Danny wright (@Dajwright89) reported 31 minutes ago

  @EE glad it is not just me with signal issues! Been passed from pillar to post with how to resolve my network and data issues. I was even told that because my garden is in the middle of 2 masts my phone struggles to connect as it doesn’t know which one to connect to. Embarrassing