EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, North Shields, and Blaydon-on-Tyne.

City	Problem Type	Report Time
Gateshead	Internet	4 days ago
Newcastle upon Tyne	Internet	7 days ago
North Shields	Phone	10 days ago
Newcastle upon Tyne	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  mathew brannigan (@mattybrannigan) reported 13 seconds ago from Newcastle upon Tyne, England

  Can’t watch the football again cause of @EE man, worst provider going

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 4 minutes ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  Aely McKeon (@AelyMcKeon) reported 4 minutes ago from Whitley Bay, England

  @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

• 
  Sarah (@Rainbowztwit) reported 9 minutes ago from Whitley Bay, England

  @EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)

• 
  Bethany Henderson (@BCHenderson_xo) reported 9 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  Raj (@engg_rky) reported 11 minutes ago from Newcastle upon Tyne, England

  I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

• 
  🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported 13 minutes ago from Gateshead, England

  Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

• 
  David Paterson (@onet18975) reported 16 minutes ago from Morpeth, England

  @EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 29 minutes ago from Newcastle upon Tyne, England

  @EE In case I have problems taking out the SIM card etc again, are your shops open?

• 
  Geoff Wade (@GeoffWadeSwim) reported 31 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  Richie Veitch (@richieveitch) reported 32 minutes ago from Newburn, England

  @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

• 
  Alex Mason (@AlexMason000) reported 32 minutes ago from Whitley Bay, England

  @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

• 
  Anthony (Tony) Dalzell (@Tdal1369) reported 34 minutes ago from Washington, England

  @EE So if I took a new plan out as an existing customer would I get the same?

• 
  David (@davidhorsefield) reported 36 minutes ago from Longbenton, England

  @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

• 
  Alan D'Arcy (@weeweegie) reported 37 minutes ago from Washington, England

  @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 40 minutes ago from Newcastle upon Tyne, England

  @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

• 
  David Paterson (@onet18975) reported 45 minutes ago from Morpeth, England

  @EE worst network provider in this postcode area ever! False advertising

• 
  Shaun Edge (@sedge1989) reported 57 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

• 
  Idh46 (@idh46) reported 59 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 60 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DomLarkin65 (@DomLarkin65) reported 7 minutes ago

  @EE I’ve moved from using mobile broadband to fibre. Wanted to send back my Smart 5G hub. Told by your customer services that you don’t want and that it’s down to me to dispose of it (“or keep it”). That’s very wasteful. And assumes that I’m responsible for recycling Any comment?

• 
  Surinder (@SurinderRehal) reported 8 minutes ago

  @EE Why are u telling me this now I was unable to ring any of those numbers earlier. When I try to ring EE, I received a message to say you had tried to call earlier. Not spoken to EE for over a week while they’re trying to resolve my issue. 25 times best provider is rubbish.

• 
  Paul Byram (@paulbyram) reported 11 minutes ago

  How can @EE keep getting voted best network when their systems and support are the worst! Impossible to access my account whilst abroad because they have taken the app down and their system is also not able to send text verification messages. I feel like they are going backwards

• 
  JH (@GroyperGeneral6) reported 12 minutes ago

  @BenGungyal @EE What you mean to say is she ignored all of the out of contract emails/text messages and somehow in the 15 years of her being vunerable you've never cared to scan over her bills, what a shin SIN you are

• 
  andrew (@adrewmg) reported 14 minutes ago

  @EE It’s been over 24 hours and texts are not working.

• 
  BakedZnake 🐍 (@BakedZnake) reported 15 minutes ago

  @BenGungyal @EE Seems more like **** family members not helping out enough. Customers gets notified of price increases all the time, especially out of contract customers. It's common knowledge. Lets hope you're not emergency contact, because it'll take 15 years later before you know they've died

• 
  Steff McD (@Steffmcd80) reported 16 minutes ago

  @EE looking at an upgrade for my wife and i but your prices are a joke can get better deals elsewhere so guess i will be leaving after years of being a customer

• 
  anthony ricketts (@ajricketts82) reported 16 minutes ago

  @EE absolutely terrible. 4 out of the last 7 days our internet has dropped out. Shocking service

• 
  Peter Levers (@PeterLevers1) reported 18 minutes ago

  @Cymru @EE Absolutely dog ****

• 
  "Lady" Harwell because my butcher said I talk posh (@wearesiam) reported 19 minutes ago

  @EE @BT email still down!