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EE Outage Report in Ponteland, Northumberland, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ponteland, Northumberland, England 03/05/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ponteland, Northumberland, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Ashington, North Shields, Gateshead, Cramlington, Jarrow and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomAshington TV
United KingdomNorth Shields Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • ifellintoawell Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • alanhewittphoto Alan Hewitt (@alanhewittphoto) reported from Ashington, England

    Anybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • onet18975 David Paterson (@onet18975) reported from Morpeth, England

    @EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies

  • Sadiesmam Tracy 💙 (@Sadiesmam) reported from Ashington, England

    @EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • onet18975 David Paterson (@onet18975) reported from Morpeth, England

    @EE worst network provider in this postcode area ever! False advertising

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Tonyblaney Tony Blaney (@Tonyblaney) reported

    @bt_uk @EE my network download speed is 6.21 mbps. Yet the costs are rising. This is not good.

  • StuBearhop Stuart Bearhop (@StuBearhop) reported

    Jesus wept @EE could your online customer support be any poorer? How do I contact you when abroad if you have stopped my line (despite that I have a pay monthly contract and had PAYG until two hours ago). I cannot call the number, or validate text messages I don’t receive

  • operanomad Cat Macaulay 🏳️‍🌈 (@operanomad) reported

    @gibbsgirl21 @ladystardust31 @EE Oh god that’s awful Lorna - how hard can it be to record death information on a database?

  • Hannah_Inwood HRH H C I (@Hannah_Inwood) reported

    @EE has the international roaming been fixed? I’m in Mexico and I have no service at all

  • BenShoveller Bunj (@BenShoveller) reported

    @EE 2 different attempts to call customer service today, 40 mins wasted. Still not got through, can’t sort new contract because you seem to think I’m not the account holder on my own account. Not impressed.

  • BabyMane01 BabyMane🥷 (@BabyMane01) reported

    @EE My data isn’t working is there any problems in my area with the service? I am based in west bromwich

  • kimothen Kim Ryan (@kimothen) reported

    Ok @O2 - more issues with signal and it’s been less than 2 months since I switched from @EE and quite frankly I want to move back…how do I do this?

  • gibbsgirl21 lorna gibbs (@gibbsgirl21) reported from Glasgow, Scotland

    @ladystardust31 It’s just awful. I have had some good experiences ( @EE who were lovely) and some bad including her Bank who told me it could take 8 weeks to stop sending unpleasant letters about her unpaid Visa bill despite having seen her death certificate twice.

  • LeeWkirton Lee Kirton (@LeeWkirton) reported

    @EE @CrazyCraven01 @EE Can get ****** if you think I’ll be staying with your network. Disgraceful money grab.

  • CharlotteScays2 Charlotte Scaysbrook (@CharlotteScays2) reported

    @EE Why’s the app not letting me view my bill and your live chat not working???