EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Cramlington, Wallsend, Hebburn, Jarrow, and North Shields.

City	Problem Type	Report Time
Cramlington	Internet	10 days ago
Wallsend	Internet	22 days ago
Hebburn	Internet	23 days ago
Jarrow	Phone	1 month ago

Community Discussion

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 5 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  Luke Madden (@ifellintoawell) reported 6 minutes ago from Whitley Bay, England

  @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 8 minutes ago from Newcastle upon Tyne, England

  @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

• 
  Rockcliffe Files (@RockcliffeFiles) reported 9 minutes ago from Whitley Bay, England

  Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

• 
  Jane M 🌈 - Slimming World Benton (@janeymed) reported 9 minutes ago from Longbenton, England

  @EE Wifi Calling still not working.

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 10 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  Raj (@engg_rky) reported 15 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 17 minutes ago from Newcastle upon Tyne, England

  @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

• 
  Bethany Henderson (@BCHenderson_xo) reported 28 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  Ian (@ian_safc_1974) reported 39 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Michael Young (@micky9nufc) reported 41 minutes ago from Newcastle upon Tyne, England

  @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

• 
  Geoff Wade (@GeoffWadeSwim) reported 42 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 44 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  ManicCollie (@maniccollie) reported 45 minutes ago from Cramlington, England

  @EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing

• 
  David Parker (@davidparkersm) reported 45 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  Sarah (@Rainbowztwit) reported 48 minutes ago from Whitley Bay, England

  @EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)

• 
  Stephen Hully (@HullyStephen) reported 50 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

• 
  Vee Collins (@veecollins) reported 50 minutes ago from Newcastle upon Tyne, England

  @ob999666 @EE @EE is indeed down, big UK outtage

• 
  shaun smith (@tempersmith) reported 55 minutes ago from Gateshead, England

  @EE cancel my contract as I type this robbing cun*s

• 
  Robby (@RobbyRSSRobot) reported 57 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sajjad El Patron (@SajjadElPatron) reported 8 minutes ago

  @EE How many times i have to speak??? What do you think we don’t have to do anything all day and we should talk to customer service every second day.

• 
  🇬🇧 (@THEREALRFCGURL) reported 9 minutes ago

  @DerekAllan61 @EE We are the same EE crap and sorry we went with them..installation was horrendous..I could have done better..finished up giving us boosters ..shite D x

• 
  TamCFC1888 (@top_timothy) reported 11 minutes ago

  @MarkyTalk @EE Can’t disagree. I’m only with them as I have a historic deal they continue to try and get me to move from. I find their customer service poor and their pricing is for phones ridiculously high compared to others. They are the best for coverage but at on that to a ridiculous degree

• 
  Tim Blandford🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tim_blandford) reported 12 minutes ago

  @EE There’s no “issues”. Your signal just gets worse and worse.

• 
  Jon Pitts (@briavelsjon) reported 12 minutes ago

  @C1981L @MarkyTalk @EE Which town centre? And are you commenting on poor coverage? Or data congestion?

• 
  AndyLFC 🇬🇧 (@C2_ANDY74) reported 13 minutes ago

  @dalli_72 @EE I get 5G but it’s poor. Get 5G then back to 4G then back again. That’s why i think that phone signal in UK is behind US,Canada Europe and Asia

• 
  The Driver 🏴‍☠️ (@i_drive_the_bus) reported 15 minutes ago

  And now campaign limit reached wasnt when I first started trying @EE , dont worry this wont be forgotten on contract renewal especially with the crap signal I've had to suffer all week and the intermittent broadband

• 
  Buzby (@Buzby714052) reported 16 minutes ago

  @EE my EE app keeps showing the message ‘Here is your final bill’ I haven’t asked for a final bill and I can’t do anything else in the app. Can you help me please?

• 
  Dr Paulette D. Wisdom Toppin (@consultwisdom) reported 20 minutes ago

  @EE I am currently overseas and for some reason, despite buying an international add-on, l can't make calls which is annoying. I have called the 'customer service' number but the options are wholly unhelpful and don't address my problem. The App is also useless. Please advise.

• 
  Craig Cassells🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@MitzisLapdog) reported 21 minutes ago

  @DerekAllan61 @EE My wife and I buy brand new mobiles every 3 years (usually Xiaomi previous years model at knocked down price) and have our sim with Talkmobile. Has been £5 per month for years for 10 years, just every now and then they increase the data allowed. Never been a problem.