EE outages and service status in Ponteland, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Ponteland, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (67%)
- Phone (33%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ponteland, England
The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, North Shields, and Blaydon-on-Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Internet | 15 days ago |
|
Newcastle upon Tyne
|
Internet | 17 days ago |
|
North Shields
|
Phone | 21 days ago |
Community Discussion
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EE Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Tracy 💙 (@Sadiesmam) reported from Ashington, England@EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract
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jamie shield (@jshield1988) reported from Whitley Bay, England@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Luke Madden (@ifellintoawell) reported from Whitley Bay, England@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Mr395008 (@Mr395008) reported from Newcastle upon Tyne, EnglandTrying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Rockcliffe Files (@RockcliffeFiles) reported from Whitley Bay, EnglandWoke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable
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ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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ManicCollie (@maniccollie) reported from Cramlington, England@EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing
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steve (@stevew_pfc) reported from Cramlington, England@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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Jac Wilson (@jacwiljam) reported from Whitley Bay, EnglandAnyone having trouble with @EE when making phone calls ?
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Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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shaun smith (@tempersmith) reported from Gateshead, England@EE cancel my contract as I type this robbing cun*s
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Matt (@matt3lee) reported from Hebburn, England@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Alan D'Arcy (@weeweegie) reported from Washington, England@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, EnglandI've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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Stephen Hully (@HullyStephen) reported from Whitley Bay, England@EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years
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Richie Veitch (@richieveitch) reported from Newburn, England@EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!
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Idh46 (@idh46) reported from Wallsend, England@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Vee Collins (@veecollins) reported from Newcastle upon Tyne, England@ob999666 @EE @EE is indeed down, big UK outtage
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ManicCollie (@maniccollie) reported from Cramlington, England@EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem
EE Issues Reports
Latest outage, problems and issue reports in social media:
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𝐷𝑟. 𝐼𝑎𝑛 𝐶𝑢𝑡𝑟𝑒𝑠𝑠 (@IanCutress) reported@TomTugendhat @O2 @EE What did you do in the years you were in government to fix it? Plenty of time to do something, and yet. Stop virtue signalling and find some introspection.
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(im)mature student (ex) 🇺🇳🇪🇺🇬🇧🏳️🌈🏁➕🖤 (@ximmat) reported@BTGroup should delve into @EE bb pricing/retention. Long term 1.6gbps customer, £85pcm. New customers? £28 for first year, 35 from May 27, 41 from May 28. 2yr deal would be £769. Me? £2040 if I change nowt. 'Special' retention deal was £1941. Shocking difference. @MartinSLewis
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The Ordinary (@Thisisordinary) reported@EE @TomTugendhat Stockwell here and your coverage is so poor …… as well
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Gav Marten (@gavmarten) reported@BidSurreal @EE @TomTugendhat It’s mainly because our 4G mast equipment is old and oversubscribed. They aren’t updating them, blaming slow networks on delayed 5G rollout. However, 4G speeds are decent enough for most tasks.
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Umm...nope (@Ummnope7) reported@TomTugendhat @O2 @EE It's not the government's job to help you choose a decent mobile phone service. You're a grown man. You can make your own consumer choices, whether they be sensible or stupid.
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james (@mhh02) reported@EE my 5G is running at 0.8mbps how can it be so slow, I nog had it over about 2 in weeks and sometimes we get no internet
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Martin Jones (@Jones2204Jones) reported@TomTugendhat @O2 @EE Cambridge is meant to be our tech capital, but half the city has terrible coverage. And if you if you enter a building anywhere in town, its almost non-existent.
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superposh (@pboromikky) reported@TomTugendhat @O2 @EE Same issues in half of east anglia. Its a joke.
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Sideways Tree (@EX23LCL) reported@TomTugendhat @O2 @EE Wow it’s almost like the number of people using the network has increased dramatically but the infrastructure isn’t being built to keep up?
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Steveo Davies🏴 (@STEVEOLUCKY7) reported@jessicazeun @EE Exactly the same for me constantly contacting them about my piss poor service..100mb I was promised never get anywhere close to that , surely its breach of contract