EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: North Shields, Gateshead, Newcastle upon Tyne, and Blaydon-on-Tyne.

City	Problem Type	Report Time
North Shields	Phone	7 hours ago
Gateshead	Internet	15 days ago
Newcastle upon Tyne	Internet	18 days ago
North Shields	Phone	21 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Bethany Henderson (@BCHenderson_xo) reported 1 minute ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  Liam (@L17aamLiam) reported 3 minutes ago from Gateshead, England

  @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

• 
  ManicCollie (@maniccollie) reported 4 minutes ago from Cramlington, England

  @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

• 
  Sarah Ilott (@sri5308) reported 6 minutes ago from Morpeth, England

  @EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.

• 
  Alan D'Arcy (@weeweegie) reported 6 minutes ago from Washington, England

  @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 11 minutes ago from Newcastle upon Tyne, England

  @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

• 
  Idh46 (@idh46) reported 14 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

• 
  Anthony (Tony) Dalzell (@Tdal1369) reported 14 minutes ago from Washington, England

  @EE So if I took a new plan out as an existing customer would I get the same?

• 
  jamie shield (@jshield1988) reported 20 minutes ago from Whitley Bay, England

  @EE unable to get through to tech support on phone, or to any department Says the office is closed....

• 
  Christy 🌈 (@phoenixfelis) reported 26 minutes ago from Newcastle upon Tyne, England

  I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

• 
  Luke Madden (@ifellintoawell) reported 33 minutes ago from Whitley Bay, England

  @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

• 
  Warren ⭐️ (@ladgaga13) reported 34 minutes ago from Blyth, England

  @EE I have three lines so I get the total amount of the three bills which is fine but then it has the 20% interest of the total amount but it’s not broken down separately so have to work out the 20% of the two other bills and the people who have the phones think I’m adding extra

• 
  mathew brannigan (@mattybrannigan) reported 34 minutes ago from Newcastle upon Tyne, England

  Can’t watch the football again cause of @EE man, worst provider going

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 35 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 41 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Jane M 🌈 - Slimming World Benton (@janeymed) reported 50 minutes ago from Longbenton, England

  @EE Wifi Calling still not working.

• 
  Sarah Ilott (@sri5308) reported 51 minutes ago from Morpeth, England

  @EE I want some help please. Is this the page for customer help? Many thanks, Sarah

• 
  Richie Veitch (@richieveitch) reported 51 minutes ago from Newburn, England

  @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

• 
  Tracy 💙 (@Sadiesmam) reported 54 minutes ago from Ashington, England

  @EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract

• 
  Alex Mason (@AlexMason000) reported 59 minutes ago from Whitley Bay, England

  @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇵🇸 Bam Bam 🇵🇸 (@SaffsAI) reported 9 minutes ago

  @EE telephone number 01539248251 called. Identifying as EE. Said: - number will be blocked - they collaborated with BT. - had too many connection issues and will reissue sims - requested PII data, passwords and bank details. I started recording, they dropped. #scam #fraud

• 
  Jaws2 (@asanga747) reported 10 minutes ago

  @EE @TomTugendhat Try getting a phone signal at all in and around China Town in London

• 
  Tony 🎗️ 🇺🇦 🇮🇱#StandWithJews (@TonyByr33080250) reported 11 minutes ago

  @EE @TomTugendhat @EE I’m with you - signal is often non-existent when you are out of a town in the North East and Noth Yorkshire - extremely poor service.

• 
  Toby #FBPE #FBPA (@tobybmth) reported 11 minutes ago

  @TomTugendhat @O2 @EE Yes there is a massive problem with phone signal however it didn’t start in July 2024. What were you all upto? Were you busy virtue signalling?

• 
  JC (@jaykona3670) reported 11 minutes ago

  @EE I’m having problems with my broadband, tried to sort using the App but won’t resolve the issue. I work from home and dont really have time to be spending sorting out broadband issues. I’m new to EE following migration from BT and would appreciate some assistance with this

• 
  Alex Knott (@AlexKnott241254) reported 13 minutes ago

  @TomTugendhat @O2 @EE I'm on O2 and very very rarely gets coverage issue except may be festivals

• 
  Mike Gardner (@mikegardner_wb) reported 22 minutes ago

  @TomTugendhat @O2 @EE I was in the West Midlands at the weekend. Reception ranged from patchy to awful. Countless billions wasted on high speed rail instead of reliable hi-speed mobile / Wi-Fi connectivity.

• 
  Lisa Whittaker (@MrsWhitt7) reported 24 minutes ago

  Be prepared for my phone call @EE when my husband gets home so I can use his phone to call you. This issue had better be resolved this evening!

• 
  Adrian Shilliday (@a_shilliday) reported 27 minutes ago

  @EE - is there something wrong with the EE app. Going in circles trying to get logged in. I have reinstalled etc and same issue. See others on EE forum having issues too

• 
  Patrick Hölscher (@allnewtomorrow) reported 27 minutes ago

  @TomTugendhat @O2 @EE Who is virtue signalling? "But we’re spending £4.5 billion in bike lanes and crossings" Know what Paris now also has? Far superior bike infrastructure, in addition to their better mobile network buildout. Perhaps you should have countered 5G fears better when in government.