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EE outages and service status in Ponteland, England

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Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Ponteland, including 1 direct report.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Aug 29, 12:27 PM GMT+1.
  • 71% Internet (71%)
  • 29% Wi-fi (29%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Corbridge, Washington, Cramlington, Wallsend, Hebburn, and Jarrow.

CityProblem TypeReport Time
Newcastle upon Tyne Wi-fi 3 hours ago
Corbridge Internet 2 days ago
Newcastle upon Tyne Internet 10 days ago
Newcastle upon Tyne Internet 11 days ago
Washington Internet 11 days ago
Newcastle upon Tyne Wi-fi 11 days ago

Nearby cities with recent reports

Newcastle upon Tyne

1 recent signals

3 hours ago
Corbridge

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

  • Lillybethwhite
    Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • Sadiesmam
    Tracy 💙 (@Sadiesmam) reported from Ashington, England

    @EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract

  • idh46
    Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • rackysafc
    Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • stevew_pfc
    steve (@stevew_pfc) reported from Cramlington, England

    @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

  • sedge1989
    Shaun Edge (@sedge1989) reported from Ryton, England

    You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

  • jacwiljam
    Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • amymccordx
    Amy McCord (@amymccordx) reported from Hebburn, England

    @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

  • Rainbowztwit
    Sarah (@Rainbowztwit) reported from Whitley Bay, England

    @EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)

  • jstep__
    Josh Stephenson (@jstep__) reported from Birtley, England

    @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

  • sri5308
    Sarah Ilott (@sri5308) reported from Morpeth, England

    @EE I want some help please. Is this the page for customer help? Many thanks, Sarah

  • AelyMcKeon
    Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

  • janeymed
    Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • BCHenderson_xo
    Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • onet18975
    David Paterson (@onet18975) reported from Morpeth, England

    @EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies

  • engg_rky
    Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • RobbyRSSRobot
    Louise (@RobbyRSSRobot) reported from Sheriff Hill, England

    @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

  • suemetty
    Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • GeoffWadeSwim
    Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • dalli_72
    G E E T U P 💪🏼 (@dalli_72) reported

    @EE I’d like a big complaint to be filed please this is an absolute joke no way of contacting you guys and your reps asking me to buy another SIM card just to contact you about my eSIM how does that fking work 3 days of this now 🤬

  • jeffmar9999
    Union Jack 🇬🇧 (@jeffmar9999) reported

    @CallaghanK79781 @EE It's everywhere not one specific area. It's terrible and you know it. We all pay for phone contracts that are useless as we can't get any decent signal anymore in the UK

  • martindudley20
    martin dudley (@martindudley20) reported

    @EE Outage issues in the HR8 area (Herefordshire)?

  • dalli_72
    G E E T U P 💪🏼 (@dalli_72) reported

    @EE think I’ll be cancelling today something so simple awful reps customer service is shocking AVOID!!

  • 762Andy
    Andy Brown (@762Andy) reported

    I’ve just spent the morning doing one of my worst jobs. Install a new router that came with an upgrade from @EE still got some kit that’s not yet connected.

  • Teena35
    Tina B (@Teena35) reported

    @EE what happened to my unlimited data on my phone that was promised because my WiFi has broken down - and I have to wait 5 more days

  • LtlVlgCakery
    Victoria Chamberlain (@LtlVlgCakery) reported

    @CustServ_Hub @EE Have I just given my details out to a scammer? I have just received a call from someone purporting to be EE Support who was very argumentative and rude. They hung up when I refused to download an app. Please tell me what is going on?

  • manchesterdub
    The Manchester Dub (@manchesterdub) reported

    @EE @GoogleUK I have a warranty screen repair to boom in on my Pixel. I've been directed to Trafford Centre store by Google but I just get cut off when I call. Can you help?

  • Craigo32
    Craigo32 (@Craigo32) reported

    @returningfromt2 @EE Im having exactly the same problem

  • ScottyJacko92
    SJ (@ScottyJacko92) reported

    Another day out this time at Cotswold Wildlife Park and another day fighting to get signal to take pictures and send messages despite showing 5G with 2 bars @EE 1 month until end of contract and this torture.