EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, North Shields, Blaydon-on-Tyne, and Gateshead.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	2 days ago
North Shields	Phone	6 days ago
Newcastle upon Tyne	Phone	1 month ago
Gateshead	Internet	2 months ago
Newcastle upon Tyne	Total Blackout	2 months ago
Newcastle upon Tyne	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  mathew brannigan (@mattybrannigan) reported 5 minutes ago from Newcastle upon Tyne, England

  Can’t watch the football again cause of @EE man, worst provider going

• 
  Char (@AbitofCharlieb) reported 7 minutes ago from Gateshead, England

  @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

• 
  Stephen Hully (@HullyStephen) reported 10 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

• 
  Bethany Henderson (@BCHenderson_xo) reported 13 minutes ago from Hazlerigg, England

  @EE been trying to dm you regarding an issue but have had no reply yet

• 
  Ben Bias (@zombiefiend616) reported 14 minutes ago from Newburn, England

  @EE is there a problem with they billing system as I can't pay my bill online??

• 
  Ian (@ian_safc_1974) reported 15 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Raj (@engg_rky) reported 16 minutes ago from Newcastle upon Tyne, England

  I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 17 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 18 minutes ago from Newcastle upon Tyne, England

  @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

• 
  jamie shield (@jshield1988) reported 20 minutes ago from Whitley Bay, England

  @EE unable to get through to tech support on phone, or to any department Says the office is closed....

• 
  Michael Wilkinson (@mikee3711) reported 29 minutes ago from Ashington, England

  Very disappointed with @EE Ashington branch. My dads @SamsungMobile still has a fault turning off randomly despite 2 ‘repairs’. Told by @EE phone would now need to be replaced BUT my dad needs to take it to Newcastle @SamsungMobile store HIMSELF for support. Appalling service @EE

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 32 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  lee major (not bionic) (@MajorManor) reported 36 minutes ago from Newburn, England

  My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

• 
  Shaun Edge (@sedge1989) reported 37 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

• 
  Bethany Henderson (@BCHenderson_xo) reported 40 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  Alex Mason (@AlexMason000) reported 42 minutes ago from Whitley Bay, England

  @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

• 
  David Parker (@davidparkersm) reported 52 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  Sarah Ilott (@sri5308) reported 53 minutes ago from Morpeth, England

  @EE I want some help please. Is this the page for customer help? Many thanks, Sarah

• 
  Jane M 🌈 - Slimming World Benton (@janeymed) reported 57 minutes ago from Longbenton, England

  @EE Wifi Calling still not working.

• 
  Amy McCord (@amymccordx) reported 60 minutes ago from Hebburn, England

  @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  La Pioche 🇵🇸 (@RAE7S_) reported 2 minutes ago

  I might be done with @EE when this contract ends, **** network

• 
  Mandy (@mandydunne_x) reported 2 minutes ago

  @EE Cant call either as everytime i try i keep getting 'no network or service available'

• 
  Daz Byerley 💂‍♂️🦐🚘💙 (@mondazeo88) reported 2 minutes ago

  @EE My signal keeps dropping in and out for no apparent reason at all times throughout the day and night. I have tried to report it but your app keeps crashing...

• 
  Robert Melvin (@Melvin23Rob) reported 3 minutes ago

  @EE Yes, however your contact system is so poorly configured that, having fought through the very poor AI to get to a human, they always appear unable to do anything after 30 minutes of identification and account checks

• 
  John (@j199024) reported 3 minutes ago

  @EE Just out of curiousty as there been an outage of broadband on your end as there is no Internet coming through our router and it's also effecting the TV.

• 
  Surinder (@SurinderRehal) reported 5 minutes ago

  @EE This is becoming a joke, and as I’ve said previously, I haven’t got the energy to go up and down three floors to sort your rubbish out

• 
  DML (@DMLYONDER) reported 7 minutes ago

  @EE you fixed it and withing serval hours its down again EE are a disgrace I want my contract termianted for breach of contract people please dont sign up to EE they lie to you and blame people and just want your money for a **** service

• 
  Lennox Richardson (@lennyrfc) reported 8 minutes ago

  @EE Why is my 5G & phone signal so consistently awful in the SE. I got a better reception in the Amazon Rainforest when away with work than I do in 🇬🇧

• 
  Matt Black (@DJ_Matt_Black) reported 8 minutes ago

  @EE Thank you, when I contacted customer service by DM this is the number that contacted me so I think you might want to look into it

• 
  Matt Martin (@gtfcmatt) reported 11 minutes ago

  @EE Im logging into my account and its saying an account couldnt be found to match the user ID. Could you help me please. Thanks 👍