EE outages and service status in Ponteland, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Ponteland, England
The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Cramlington, Prudhoe, Ashington, and North Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Wi-fi | 20 hours ago |
|
Newcastle upon Tyne
|
Phone | 19 days ago |
|
Cramlington
|
Phone | 24 days ago |
|
Prudhoe
|
Phone | 30 days ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
|
Newcastle upon Tyne
|
Total Blackout | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England@EE Wifi Calling still not working.
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Tracy 💙 (@Sadiesmam) reported from Ashington, England@EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract
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Matt (@matt3lee) reported from Hebburn, England@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Alan Hewitt (@alanhewittphoto) reported from Ashington, EnglandAnybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.
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Paul Rackstraw (@rackysafc) reported from Washington, England@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England@EE been trying to dm you regarding an issue but have had no reply yet
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Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, EnglandI don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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jamie shield (@jshield1988) reported from Whitley Bay, England@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Jac Wilson (@jacwiljam) reported from Whitley Bay, EnglandAnyone having trouble with @EE when making phone calls ?
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David Paterson (@onet18975) reported from Morpeth, England@EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies
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shaun smith (@tempersmith) reported from Gateshead, England@EE cancel my contract as I type this robbing cun*s
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John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Steph. (@stephwales_) reported from Gateshead, EnglandEhhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Francesca Hooper (@frankiehoophoop) reported@EE should you not be contacting your customers to tell them the service is terrible, apologise and sort it out as part of our contract! This is back to front. You know you have an issue, so contact your customers its affecting???
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Ian Taylor (@IanTaylor3) reported@EE I just tried to use text relay service to speak to an advisor and it hung up on me before I could speak to someone.
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Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported@EE @EE my EE SIM card is not working at all!!! Please help me!!!😭😭😭😭😭💔💔💔💔💔
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Simone Harvey (@coachharveyMOM) reported@ee terrible service!!! Got the new iPhone 12 pro in the post Wednesday 9th Dec , I am on a trade in upgrade , and over a week later no return packaging no return instructions, yet if i don’t return in 14 days you will bill my account? Con artists!!!!!!!!! Beware!!!!
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💕 Kathy 💕 (@KathywithaK_13) reportedHow is this for disgusting customer service. I have Broadband speed of 0.16 due to a landline fault. I’ve had 3 appointments with @openreach this week which no ones bothered to turn up to & have now had to rebook for next week! @ee can’t even seem to be bothered to reply @Ofcom
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Angel (@angeliquehatha1) reportedWhat a joke @ee we have been without a mast for a few months due to problems with a land owner ! and now in our area no signal for 3 days ! This is my business line - you can pay for lost business
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Sophia Smith TOP 1% ONLYFANS (@sophiasmithuk) reported@frankiehoophoop @EE wouldnt expect a reply ***, ive been without service for over a week and my dms just go unanswered
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Mark Fenwick (@McTwitBot) reported@EE And now calls from the National Crime Agency saying my National Insurance number has been suspended. Fair play to letting them use your network. These are hilarious :D
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Francesca Hooper (@frankiehoophoop) reported@EE...ongoing problems in our area. Lots of other EE customers in our town are also struggling, no network or intermittent network for days at a time - discussions all over our local town facebook group. I cant make calls, cant even call you to discuss or use your chat. Help!
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Al Henderson (@am_henderson) reported@EE having broadband problems in #Northampton. Router keeps telling me its detected internet connection problems and re-connects. Can't make stable VPN connection to work.. #workingfromhome