EE outages and service status in Ponteland, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Ponteland, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ponteland, England
The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Cramlington, Prudhoe, Ashington, and North Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Wi-fi | 1 day ago |
|
Newcastle upon Tyne
|
Phone | 19 days ago |
|
Cramlington
|
Phone | 25 days ago |
|
Prudhoe
|
Phone | 30 days ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
|
Newcastle upon Tyne
|
Total Blackout | 1 month ago |
Community Discussion
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EE Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
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Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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Stephen Hully (@HullyStephen) reported from Whitley Bay, England@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
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John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Stephen Hully (@HullyStephen) reported from Whitley Bay, England@EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years
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Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England@EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.
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Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE I tried to send an MMS before but got the message MMS isn't supported by the network?
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Alan Hewitt (@alanhewittphoto) reported from Ashington, EnglandAnybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.
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Alex Mason (@AlexMason000) reported from Whitley Bay, England@EE Shite service as usual in #Tynemouth Don't know why I pay my bills
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Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported from Gateshead, EnglandUpgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England@EE been trying to dm you regarding an issue but have had no reply yet
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Sarah Ilott (@sri5308) reported from Morpeth, England@EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.
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Sarah Ilott (@sri5308) reported from Morpeth, England@EE I want some help please. Is this the page for customer help? Many thanks, Sarah
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Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Tracy 💙 (@Sadiesmam) reported from Ashington, England@EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract
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Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England@EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls
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Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England@EE Wifi Calling still not working.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jambags (@jambags) reported@wendybfrost @EE @Ofcom Same problem with mobile, cannot activate a sim card for my account! Existing number too!! 5 days now!! I can however ADD a new phone and number and be up n running immediately!! Awful customer service
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rich carrington (@richcarrington2) reported@EE thanks for the speculative call from your customer care team 02039877701. Being told you'll keep calling me until I tell you who my current provider is and ignoring my request to delete my details details was... interesting??
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Steveo (@steveofx) reported@EE Hi Alex it was the EE mobile signal mast in this area. I reported via EE website, engineers found a problem and have fixed it.
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Phil Johnson (@PhilJoh67129517) reported@EE Thank you so much for failing to put a house number on the parcel containing my new handset. @DPDgroup_news then tried to deliver it to a random house on my street. It was tantalizingly close! DPD CS can't fix it DMing you seems to get no response.
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Omer Faruk Kaya (@kayaofaruk) reported@EE well, landed the STN after being away for two months and had no data on my phone for some reason. Special thanks to David from technical support team as he solved my problem within a minute and able to use the data again now.
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Phil Johnson (@PhilJoh67129517) reported@DPDgroup_news @EE (we live at number 2 and my wife was waiting at home to accept the parcel) Had a conversation with a member of your CS team via live chat who basically said that EE had not put my house number onto your system properly. But your CS person was unable to fix it, only EE could fix
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George (@datguygeorge11) reported@EE cannot use my mobile data even though I am on 5G and have full signal, nothing will load!!!! Any advice or updates on what’s going on
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Luke Sheldrick | 🤖 (@an0key) reportedHave been sent a new sim, sent to store and now back to support, who say I need to get a new contract for 5G (upgraded phone, but only getting 4G) on @ee. Offered a new 24 month contract at 3x price I am on now (sim only). Yikes! What an epic waste of time too.
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Phil Johnson (@PhilJoh67129517) reported@DPDgroup_news @EE My real problem here is with EE who are proving difficult to contact, but I do notice on the DPD website now my parcel is being returned to EE? It's all very frustrating that it was tantalizingly close but I appreciate it is mainly an issue for me to resolve with EE.
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Jason Starman QBE 💙 (@starmanuk) reported from London, England@EE I'm currently receiving no service in southeast London. Is there an outage?