EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Washington, Cramlington, Wallsend, Hebburn, and Jarrow.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	2 days ago
Newcastle upon Tyne	Internet	2 days ago
Washington	Internet	3 days ago
Newcastle upon Tyne	Wi-fi	3 days ago
Newcastle upon Tyne	Internet	4 days ago
Cramlington	Internet	29 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Char (@AbitofCharlieb) reported 6 minutes ago from Gateshead, England

  @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

• 
  Alex Mason (@AlexMason000) reported 9 minutes ago from Whitley Bay, England

  @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

• 
  David Parker (@davidparkersm) reported 13 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 14 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Michael Wilkinson (@mikee3711) reported 15 minutes ago from Ashington, England

  Very disappointed with @EE Ashington branch. My dads @SamsungMobile still has a fault turning off randomly despite 2 ‘repairs’. Told by @EE phone would now need to be replaced BUT my dad needs to take it to Newcastle @SamsungMobile store HIMSELF for support. Appalling service @EE

• 
  Alan Hewitt (@alanhewittphoto) reported 23 minutes ago from Ashington, England

  Anybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.

• 
  Tracy 💙 (@Sadiesmam) reported 24 minutes ago from Ashington, England

  @EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract

• 
  Raj (@engg_rky) reported 25 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Michael Young (@micky9nufc) reported 36 minutes ago from Newcastle upon Tyne, England

  @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

• 
  Ian (@ian_safc_1974) reported 45 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Mr395008 (@Mr395008) reported 46 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 48 minutes ago from Newcastle upon Tyne, England

  @EE In case I have problems taking out the SIM card etc again, are your shops open?

• 
  Anthony (Tony) Dalzell (@Tdal1369) reported 49 minutes ago from Washington, England

  @EE So if I took a new plan out as an existing customer would I get the same?

• 
  🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported 49 minutes ago from Gateshead, England

  Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

• 
  Bethany Henderson (@BCHenderson_xo) reported 50 minutes ago from Hazlerigg, England

  @EE been trying to dm you regarding an issue but have had no reply yet

• 
  Liam (@L17aamLiam) reported 54 minutes ago from Gateshead, England

  @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

• 
  David Paterson (@onet18975) reported 56 minutes ago from Morpeth, England

  @EE worst network provider in this postcode area ever! False advertising

• 
  Vee Collins (@veecollins) reported 58 minutes ago from Newcastle upon Tyne, England

  @ob999666 @EE @EE is indeed down, big UK outtage

• 
  Geoff Wade (@GeoffWadeSwim) reported 59 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 60 minutes ago from Newcastle upon Tyne, England

  @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cathy (@CathyVhal) reported 7 minutes ago

  @EE @EE if l come here would my problem be solved faster?l am at my wits end. Your technical team and call centre have for the past year failed to link my products to my EEapp. The cherry on the top is l can’t cancel any of my plans because l will be penalised for a YOU problem.

• 
  John Hundeslit (@JohnHundeslit) reported 11 minutes ago

  @EE Hello. I'm paying £10 a month extra for your WiFi extender but I've had nothing but trouble with it from the beginning. For the last few weeks, I've had to just turn it off. How do I get a refund and remove this from my plan?

• 
  Will Wright (@WillWri36918764) reported 13 minutes ago

  @EE Told @EE we want to leave and cancel direct debit, threatened with debt collectors as we are in a 'contract'. Sorry, @EE are the only ones not fulfilling their end of the contract!

• 
  Simone Bini (@SimoneBini) reported 17 minutes ago

  @EE reception in Wimbledon Park area is now a 1970 service. Impossible to make or receive calls. Disgraceful to say the least.

• 
  Gareth Owen (@gjo2405) reported 19 minutes ago

  @EE Why have I got to keep on calling? Surely good customer service would look at the number of complaints about the poor broadband and then propose a solution? Oh and also take into account the number of times I’ve called during the course of the complaint as well as accept fault

• 
  Bez Beresford (@bezberesford) reported 22 minutes ago

  Hello @EE your mast at LA6 3AR chapel le dales seem to be offline? Is there an issue

• 
  Pivozaur_ess ⏸️ (@P1vozaur) reported 24 minutes ago

  @EE I have a couple questions about your phone repair services. Is there a phone/email/another medium to ask them? Not a network customer.

• 
  Tholumusa Favoured Mlalazi (@tholumusam) reported 24 minutes ago

  @Monetization26 @EE @EE give us the Signal

• 
  Andy (@B21DGY) reported 26 minutes ago

  @EE why is your app/website so, so bad. Especially for business customers!! It's been the same for years too! Please sack your designers and get a child to do it with Ai

• 
  Gemma (@G3mmak74) reported 28 minutes ago

  @EE where can I get support about an issue with my dads home landline/broadband that was installed yesterday? I’m shocked that an 82 year old appears to have been left without a working landline system 😤