EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Jarrow, North Shields, Gateshead, Newcastle upon Tyne, and Blaydon-on-Tyne.

City	Problem Type	Report Time
Jarrow	Phone	7 days ago
North Shields	Phone	22 days ago
Gateshead	Internet	1 month ago
Newcastle upon Tyne	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Luke Madden (@ifellintoawell) reported 9 minutes ago from Whitley Bay, England

  @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

• 
  Alan D'Arcy (@weeweegie) reported 10 minutes ago from Washington, England

  @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

• 
  mathew brannigan (@mattybrannigan) reported 14 minutes ago from Newcastle upon Tyne, England

  Can’t watch the football again cause of @EE man, worst provider going

• 
  Bethany Henderson (@BCHenderson_xo) reported 15 minutes ago from Hazlerigg, England

  @EE been trying to dm you regarding an issue but have had no reply yet

• 
  Warren ⭐️ (@ladgaga13) reported 15 minutes ago from Blyth, England

  @EE I have three lines so I get the total amount of the three bills which is fine but then it has the 20% interest of the total amount but it’s not broken down separately so have to work out the 20% of the two other bills and the people who have the phones think I’m adding extra

• 
  Bethany Henderson (@BCHenderson_xo) reported 15 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  Tracy 💙 (@Sadiesmam) reported 22 minutes ago from Ashington, England

  @EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract

• 
  lee major (not bionic) (@MajorManor) reported 23 minutes ago from Newburn, England

  My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

• 
  Stephen Hully (@HullyStephen) reported 25 minutes ago from Whitley Bay, England

  @EE Pity the signal is terrible

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 29 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Aely McKeon (@AelyMcKeon) reported 29 minutes ago from Whitley Bay, England

  @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

• 
  Matt (@matt3lee) reported 30 minutes ago from Hebburn, England

  @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

• 
  Robby (@RobbyRSSRobot) reported 31 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

• 
  Liam (@L17aamLiam) reported 33 minutes ago from Gateshead, England

  @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

• 
  Mr395008 (@Mr395008) reported 34 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 35 minutes ago from Newcastle upon Tyne, England

  @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 40 minutes ago from Newcastle upon Tyne, England

  @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

• 
  Ian (@ian_safc_1974) reported 44 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Shaun Edge (@sedge1989) reported 44 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

• 
  steve (@stevew_pfc) reported 51 minutes ago from Cramlington, England

  @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dale (@gde_dale) reported 3 minutes ago

  @EE So if someone were paying for 500mbps, and someone joined the public ee network and started using 50mbps, the owner would still get 500mbp? Or would they get 450mbps?

• 
  Heading 270 🇬🇧 (@Atco64) reported 4 minutes ago

  Of course I missed the England equaliser 😡 @EE I want to terminate NOW and I want my money back #ShitEETV

• 
  JC (@jaykona3670) reported 10 minutes ago

  @EE how do I cancel my broadband witb EE, sick to death of EE, everyday there is a connection issue

• 
  n (@nigsnooker) reported 11 minutes ago

  @NallaBalu67 @EE The signal with EE is bad everywere in the uk and they arent really helpful going forward to sort it id get another supplier if i was you

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 14 minutes ago

  @EE city centre and I can barely get a signal. You are a disgrace of a company. Prices go up, service goes down. "Best network" my arse.

• 
  Slam Tastiks (@slamtastix) reported 16 minutes ago

  @EE I have full fibre with you and my internet has been down for couple of days. Why is this? I can't beleive I'm asking this again.

• 
  micka9990 (@Michael66108716) reported 18 minutes ago

  @EE I’ve found that I can never sign in to my account either online or app since I’ve added tv to my account , I already had broadband, I was advised to change my email address as it may of been a glitch and then link my account number to it which I did and worked once , no good

• 
  Andy Darvill (@AndyPDarvill) reported 18 minutes ago

  @BTBusiness the sooner I can get out of the contract with you the better…. Actually costing me money now!! Utter shite!! Possibly the worst provider I’ve been with in 23 years… @EE sold me this **** too!!

• 
  MudBone (@EssexMe18) reported 19 minutes ago

  @TragedyCalls @LUDENClassics It's a profit driven choice, that will eventually loose @EE custom. Especially given their service domestically is not much better given their much higher cost per month than free to roam rivals

• 
  Json (@Stuff1646) reported 21 minutes ago

  @jpwhutv @EE I'd recommend ditching @EE for another provider. They charge arm 'n' leg and provide no value to the customer.