EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Wallsend, Hebburn, Jarrow, North Shields, Gateshead, and Newcastle upon Tyne.

City	Problem Type	Report Time
Wallsend	Internet	2 days ago
Hebburn	Internet	3 days ago
Jarrow	Phone	11 days ago
North Shields	Phone	27 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  David Parker (@davidparkersm) reported 7 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 9 minutes ago from Newcastle upon Tyne, England

  @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

• 
  Michael Wilkinson (@mikee3711) reported 9 minutes ago from Ashington, England

  Very disappointed with @EE Ashington branch. My dads @SamsungMobile still has a fault turning off randomly despite 2 ‘repairs’. Told by @EE phone would now need to be replaced BUT my dad needs to take it to Newcastle @SamsungMobile store HIMSELF for support. Appalling service @EE

• 
  Richie Veitch (@richieveitch) reported 13 minutes ago from Newburn, England

  @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

• 
  shaun smith (@tempersmith) reported 15 minutes ago from Gateshead, England

  @EE cancel my contract as I type this robbing cun*s

• 
  Warren ⭐️ (@ladgaga13) reported 16 minutes ago from Blyth, England

  @EE I have three lines so I get the total amount of the three bills which is fine but then it has the 20% interest of the total amount but it’s not broken down separately so have to work out the 20% of the two other bills and the people who have the phones think I’m adding extra

• 
  Mark.🇬🇧🇺🇦 (@19bootsy68) reported 19 minutes ago from Dunston, England

  @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

• 
  Char (@AbitofCharlieb) reported 20 minutes ago from Gateshead, England

  @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 21 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

• 
  Bethany Henderson (@BCHenderson_xo) reported 27 minutes ago from Hazlerigg, England

  @EE been trying to dm you regarding an issue but have had no reply yet

• 
  Mr395008 (@Mr395008) reported 31 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  Alan D'Arcy (@weeweegie) reported 32 minutes ago from Washington, England

  @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 33 minutes ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  Richard Lander (@Lamma27) reported 34 minutes ago from Morpeth, England

  @EE @rootmetrics You can do all this and yet you can't the upgrade I was to be sorted out since 17th October! Customer focused? What a joke!

• 
  Adrian Hitchman (@janade1) reported 35 minutes ago from Wideopen, England

  @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

• 
  Alex Mason (@AlexMason000) reported 37 minutes ago from Whitley Bay, England

  @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

• 
  Michael Young (@micky9nufc) reported 40 minutes ago from Newcastle upon Tyne, England

  @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

• 
  David (@davidhorsefield) reported 41 minutes ago from Longbenton, England

  @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

• 
  Bethany Henderson (@BCHenderson_xo) reported 42 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  Steph. (@stephwales_) reported 43 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steveo Davies🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@STEVEOLUCKY7) reported 5 minutes ago

  @EE me again..every Sunday next to zero Internet. Rang so many times I have lost count. 2 routers , engineer visit still the same shoddy service that I pay to much for

• 
  OMG Beardd (@OMGBeardd) reported 15 minutes ago

  @MMKUK1 @Ofcom @EE Take the issue back to EE and not waste your time with a social media worker for Ofcom. Escalate through the correct channels and take it to the ombudsman if you need to. They will review the issue and demand a resolution from EE if they feel EE haven't been fair.

• 
  Jane Keywood (@Janeyk12) reported 17 minutes ago

  Shocking service from @EE, says open until 9 get closed message, can’t update my account online - no extra help just ring, try to ring wont let me speak to anyone…appalling and distressing, just going around in circles…TERRIBLE

• 
  Robert Martin (@AndyGraysdouble) reported 20 minutes ago

  Before BT/EE ever regale us with what they do in AI they might first get round to getting vulnerable customer digital switchovers done quickly and seamlessly- a total shambles @BT @EE @Plusnet

• 
  Gem🧣 (@gems_endgame) reported 23 minutes ago

  @EE How would I go about raising a complaint? I’ve spoken to Virgin Media who have said this happens a lot with EE putting through broadband or checking when no permission is given or basing an upgrade deal on it. Store didn’t want to know.

• 
  Charles Field 🇺🇦 🇹🇼 🇮🇱 (@charles_uk) reported 24 minutes ago

  @EE Thanks but I can't call from my mobile as there's no signal and my landline package (which I resent having to pay for but have to have because of the lack of signal) doesn't include calls to 07nnn numbers.

• 
  darren styles (@darrenjstyles) reported 24 minutes ago

  @EE The frustration is you trust openreach to fix something and they don’t, at the end of it is a customer who has been given no information as to what’s going on. I finally managed to speak to someone who has tried to get the ball rolling again.

• 
  F3spirit (@originaf3spirit) reported 24 minutes ago

  @EE EE agreed the fault is owned by them. reimbursement should be automatically added to the customer accounts.

• 
  SportsX (@Sports_X_) reported 25 minutes ago

  @England @EE Id like to propose a trade of out frosty Goalkeeper in exchange for 1 pound. If you guys want to keep Pickford sharp, you put the worst GK in the world to back him up.

• 
  Lena 💙 (@LenaRbeaner) reported 25 minutes ago

  @EE just seen Ashley Storrie’s instagram post. Reducing a bereaved daughter to tears. What kind of shoddy customer care is that?!! Someone in management sort it out