EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, North Shields, and Blaydon-on-Tyne.

City	Problem Type	Report Time
Gateshead	Internet	9 days ago
Newcastle upon Tyne	Internet	12 days ago
North Shields	Phone	16 days ago

Community Discussion

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Louise (@RobbyRSSRobot) reported 2 minutes ago from Sheriff Hill, England

  @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 2 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 3 minutes ago from Newcastle upon Tyne, England

  @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

• 
  Warren ⭐️ (@ladgaga13) reported 8 minutes ago from Blyth, England

  @EE I have three lines so I get the total amount of the three bills which is fine but then it has the 20% interest of the total amount but it’s not broken down separately so have to work out the 20% of the two other bills and the people who have the phones think I’m adding extra

• 
  David Paterson (@onet18975) reported 13 minutes ago from Morpeth, England

  @EE worst network provider in this postcode area ever! False advertising

• 
  Rockcliffe Files (@RockcliffeFiles) reported 14 minutes ago from Whitley Bay, England

  Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

• 
  Matt (@matt3lee) reported 18 minutes ago from Hebburn, England

  @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 20 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

• 
  Mark.🇬🇧🇺🇦 (@19bootsy68) reported 27 minutes ago from Dunston, England

  @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

• 
  Sarah Ilott (@sri5308) reported 30 minutes ago from Morpeth, England

  @EE I want some help please. Is this the page for customer help? Many thanks, Sarah

• 
  Mr395008 (@Mr395008) reported 34 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  Elizabethwhite (@Lillybethwhite) reported 38 minutes ago from Marley Hill, England

  @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

• 
  Alex Mason (@AlexMason000) reported 41 minutes ago from Whitley Bay, England

  @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

• 
  Idh46 (@idh46) reported 41 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

• 
  Geoff Wade (@GeoffWadeSwim) reported 43 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  Anthony (Tony) Dalzell (@Tdal1369) reported 44 minutes ago from Washington, England

  @EE So if I took a new plan out as an existing customer would I get the same?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 50 minutes ago from Newcastle upon Tyne, England

  @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

• 
  Christy 🌈 (@phoenixfelis) reported 50 minutes ago from Newcastle upon Tyne, England

  I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

• 
  Nicola Corbishley (@NicCorbishley86) reported 53 minutes ago from Whitley Bay, England

  @EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!

• 
  Michael Wilkinson (@mikee3711) reported 55 minutes ago from Ashington, England

  Very disappointed with @EE Ashington branch. My dads @SamsungMobile still has a fault turning off randomly despite 2 ‘repairs’. Told by @EE phone would now need to be replaced BUT my dad needs to take it to Newcastle @SamsungMobile store HIMSELF for support. Appalling service @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nick gregory (@nickgreg74) reported 10 minutes ago

  @stuartpowell What provider are you with now ? I’ve been with EE/Orange 29years and give you not respect or deals as a long time customer @EE

• 
  lewis genney (@lewisgenney) reported 13 minutes ago

  @EE I can’t download my invoice and it’s been down for a few days! What do I do?

• 
  UnTzY 🚶🏻 (@untzy) reported 16 minutes ago

  @dricedcoffee @EE Same problem.

• 
  hughdankelso (@hughdankelso) reported 19 minutes ago

  Hey @ee You keep saying you are sending me a code but it never appears. Cannot access my account to check why payments are being taken from my account

• 
  Emm (@BlackM1710) reported 20 minutes ago

  @NobleExcalibur @BenGungyal @EE Not if she doesn’t eg have password to access her online account: a v common issue in the elderly.

• 
  Iain (@iainfrichardson) reported 20 minutes ago

  @EE @robbopalmer Would have to agree my mother switched so she could keep her landline etc Awful setup, inept customer service!

• 
  Andrew Walker (@filmAlive) reported 22 minutes ago

  @EE hi. I left EE yesterday using my PAC code however as I was on a full works plan my account is still showing the watch data which was included is still active. I've tried to contact live chat in the app but it won't put me through when I ask to speak to an agent. Help please

• 
  BakedZnake 🐍 (@BakedZnake) reported 23 minutes ago

  @BenGungyal @EE Seems more like **** family members not helping out enough. Customers gets notified of price increases all the time, especially out of contract customers. It's common knowledge. Lets hope you're not emergency contact, because it'll take 15 years later before you know they've died

• 
  Rob Palmer (@robbopalmer) reported 27 minutes ago

  Hope it’s not one of your products @EE Let’s hope @England are more professional than @EE Customer service must be watching the match over and over again 😴

• 
  Max (PL Champions) 🏆 (@micccas_) reported 27 minutes ago

  @dammies100 @England @EE Why ******** would he play for nigeria 😭😭😭