EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Corbridge, Washington, Cramlington, Wallsend, and Hebburn.

City	Problem Type	Report Time
Newcastle upon Tyne	Wi-fi	6 days ago
Corbridge	Internet	8 days ago
Newcastle upon Tyne	Internet	16 days ago
Newcastle upon Tyne	Internet	17 days ago
Washington	Internet	17 days ago
Newcastle upon Tyne	Wi-fi	17 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  ManicCollie (@maniccollie) reported 2 minutes ago from Cramlington, England

  @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

• 
  Louise (@RobbyRSSRobot) reported 7 minutes ago from Gateshead, England

  @EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM

• 
  Stephen Hully (@HullyStephen) reported 13 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

• 
  Mr395008 (@Mr395008) reported 21 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 24 minutes ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  steve (@stevew_pfc) reported 25 minutes ago from Cramlington, England

  @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 27 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  Christy 🌈 (@phoenixfelis) reported 31 minutes ago from Newcastle upon Tyne, England

  I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

• 
  Stephen Hully (@HullyStephen) reported 32 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

• 
  Paul Rackstraw (@rackysafc) reported 36 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 36 minutes ago from Newcastle upon Tyne, England

  @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

• 
  Geoff Wade (@GeoffWadeSwim) reported 39 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  Jane M 🌈 - Slimming World Benton (@janeymed) reported 41 minutes ago from Longbenton, England

  @EE Wifi Calling still not working.

• 
  Bethany Henderson (@BCHenderson_xo) reported 41 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  Jac Wilson (@jacwiljam) reported 43 minutes ago from Whitley Bay, England

  Anyone having trouble with @EE when making phone calls ?

• 
  Steph. (@stephwales_) reported 47 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 48 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Shaun Edge (@sedge1989) reported 50 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

• 
  David Paterson (@onet18975) reported 55 minutes ago from Morpeth, England

  @EE worst network provider in this postcode area ever! False advertising

• 
  shaun smith (@tempersmith) reported 58 minutes ago from Gateshead, England

  @EE cancel my contract as I type this robbing cun*s

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  beth (@loisgriff_) reported 1 minute ago

  @jonesaw @EE I just called. We the masses are broke in my area, so they are going to get fixed. So, could be without service for a few days or hours.

• 
  Rebecca J Lockley ➡️ Shenanigans (@annaonthemoon) reported 2 minutes ago

  @EE I tried to redeem my oneup reqard code for the @marksandspencer voucher but the website to claim has timed out several times. I was really looking forward to the extra treat since today is my birthday :(

• 
  Adam Waltz (@Amadagram_) reported 3 minutes ago

  The worst mobile phone network in the UK @EE

• 
  Elizabeth Gordon (@Elizabe91626828) reported 5 minutes ago

  @LeilaniDowding @EE It is very scary for us with poor or non existent mobile reception. In a real emergency - power cut, fire etc we would be scuppered.

• 
  Ray Planet Earth 🇬🇧 (@JimBob1046620) reported 9 minutes ago

  @CallMeMysticall @LeilaniDowding @EE there is that, but they will get IP, should they want Old Phone , yes! Cookies is an issue tbh

• 
  Wozza (@Wozza777) reported 11 minutes ago

  @LeilaniDowding @EE There will be something for those communities they can’t legally leave a house without a connection I’ve just moved my elderly parents over to digital home phone there are backup lines for pendant alarms. The copper landline wiring is poor these days it’s just moving with the tec

• 
  BASKY (@basky48) reported 12 minutes ago

  @EE is NOT the best network in the UK. Don’t believe the adverts! 👎 Worst network I’ve ever used — unreliable signal, poor data and absolutely terrible customer service. Save your money and choose another network. #EE #EEUK #London

• 
  MindTheGap (@mindthegap2018) reported 14 minutes ago

  @EE @mjpeterz22 How can I request some help?

• 
  Michael Curley (@Mcurley40Curley) reported 16 minutes ago

  @KinkygroovyHez @EE @O2 are a nightmare as well nine weeks to cancel a sim only contact!!

• 
  Burytownfan (@shardcreek) reported 21 minutes ago

  @EE really bad experience today. Engineers supposed to turn up to setup broadband, waited 8 hours, no show, no telephone call, called customer service spent 35 minutes on hold to be told they were coming. Just got an automated text: sorry we missed you book another appointment