EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Jarrow, North Shields, Gateshead, Newcastle upon Tyne, and Blaydon-on-Tyne.

City	Problem Type	Report Time
Jarrow	Phone	7 hours ago
North Shields	Phone	15 days ago
Gateshead	Internet	1 month ago
Newcastle upon Tyne	Internet	1 month ago
North Shields	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 9 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  Jac Wilson (@jacwiljam) reported 13 minutes ago from Whitley Bay, England

  Anyone having trouble with @EE when making phone calls ?

• 
  ManicCollie (@maniccollie) reported 15 minutes ago from Cramlington, England

  @EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 16 minutes ago from Newcastle upon Tyne, England

  @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

• 
  Michael Wilkinson (@mikee3711) reported 16 minutes ago from Ashington, England

  Very disappointed with @EE Ashington branch. My dads @SamsungMobile still has a fault turning off randomly despite 2 ‘repairs’. Told by @EE phone would now need to be replaced BUT my dad needs to take it to Newcastle @SamsungMobile store HIMSELF for support. Appalling service @EE

• 
  Richard Lander (@Lamma27) reported 19 minutes ago from Morpeth, England

  @EE @rootmetrics You can do all this and yet you can't the upgrade I was to be sorted out since 17th October! Customer focused? What a joke!

• 
  John Lavender - #Speedowarrior (@finswimmerjohn1) reported 26 minutes ago from Whickham, England

  @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

• 
  David Parker (@davidparkersm) reported 26 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  Raj (@engg_rky) reported 33 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 34 minutes ago from Newcastle upon Tyne, England

  @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

• 
  Josh Stephenson (@jstep__) reported 36 minutes ago from Birtley, England

  @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

• 
  Mark.🇬🇧🇺🇦 (@19bootsy68) reported 39 minutes ago from Dunston, England

  @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

• 
  David Paterson (@onet18975) reported 40 minutes ago from Morpeth, England

  @EE worst network provider in this postcode area ever! False advertising

• 
  Liam (@L17aamLiam) reported 41 minutes ago from Gateshead, England

  @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

• 
  Aely McKeon (@AelyMcKeon) reported 55 minutes ago from Whitley Bay, England

  @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

• 
  Michael Young (@micky9nufc) reported 56 minutes ago from Newcastle upon Tyne, England

  @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

• 
  ManicCollie (@maniccollie) reported 57 minutes ago from Cramlington, England

  @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

• 
  Shaun Edge (@sedge1989) reported 57 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 58 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Sarah (@Rainbowztwit) reported 58 minutes ago from Whitley Bay, England

  @EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jamie (@Jamie__Gray1) reported 5 minutes ago

  @EE any idea why my signal has gone in Boston cant call or text anyone and need to use it for maps and getting about can’t call 150 or 360 to get it fixed need it sorted asap! 🏴󠁧󠁢󠁳󠁣󠁴󠁿

• 
  Johnny Mac (@JohnMac19059272) reported 6 minutes ago

  @EE Thank you for sending a newer improved router but why is it so hard sending the old one back. Qr code not working and now got to try the post office tomorrow.

• 
  Clint Sookermany (@ClintNorDD) reported 6 minutes ago

  @EE @_nicks_tweets Hey @EE where can we go to receive more information now that we have no phone connection abroad whatsoever? It makes it impossible to login to your app or website!?! And we can't call?

• 
  ᴅᴏᴍɪɴɪᴄ (@domdhp) reported 8 minutes ago

  What the hell is going on with @EE service today? My signal is constantly cutting out and reconnecting, talking like every 30 seconds.

• 
  Matilda👩‍🌾 (@heifer666) reported 9 minutes ago

  @EE what is going on with with you signal atm. My mums landline never works since you swapped it over to wifi and my mobile is always not available. This is not good enough! #ee #wificalling #crapsignal

• 
  Jason Unsworth | Atmosphere Airlines 🛫🇬🇧🇹🇭 (@JasonUnsworthAA) reported 11 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

• 
  Duncan (@Dunkcanio) reported 12 minutes ago

  @EE Any updates? Going to be losing WiFi shortly and getting around without signal’s going to be a laugh. Can’t order taxi, zilch.

• 
  hanmark (@hanmark) reported 13 minutes ago

  @TomTugendhat @O2 @EE Tom doesn't use bike lanes or crossings so nobody else should be able to. Tom likes to show off that he lives in a more expensive area than you but thinks your tax should solve his connectivity problems. Tom hasn't heard of broadband or WiFi. Don't be like Tom.

• 
  Lauren Holmes (@ooLaurenn) reported 14 minutes ago

  @EE hi, do I have to ring up to cancel my internet after my contract is up?

• 
  Mark Harper (@MarkHarper99) reported 14 minutes ago

  @EE Apparently you have fixed the roaming issue but Im still not connected. I have tried all the 'help' from your AI but nothing has worked, and then that's the end of the conversation! I have no way of calling anyone. What can I do?