EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Corbridge, Washington, and Cramlington.

City	Problem Type	Report Time
Gateshead	Phone	5 hours ago
Newcastle upon Tyne	Wi-fi	16 days ago
Corbridge	Internet	18 days ago
Newcastle upon Tyne	Internet	26 days ago
Newcastle upon Tyne	Internet	27 days ago
Washington	Internet	27 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  mathew brannigan (@mattybrannigan) reported 1 minute ago from Newcastle upon Tyne, England

  Can’t watch the football again cause of @EE man, worst provider going

• 
  lee major (not bionic) (@MajorManor) reported 2 minutes ago from Newburn, England

  My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

• 
  Christy 🌈 (@phoenixfelis) reported 3 minutes ago from Newcastle upon Tyne, England

  I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

• 
  Paul Rackstraw (@rackysafc) reported 11 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  Adrian Hitchman (@janade1) reported 12 minutes ago from Wideopen, England

  @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

• 
  ManicCollie (@maniccollie) reported 12 minutes ago from Cramlington, England

  @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

• 
  Michael Young (@micky9nufc) reported 14 minutes ago from Newcastle upon Tyne, England

  @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

• 
  Geoff Wade (@GeoffWadeSwim) reported 15 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  Ian (@ian_safc_1974) reported 21 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Tracy 💙 (@Sadiesmam) reported 22 minutes ago from Ashington, England

  @EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 22 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  Raj (@engg_rky) reported 31 minutes ago from Newcastle upon Tyne, England

  I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

• 
  Shaun Edge (@sedge1989) reported 45 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

• 
  Liam (@L17aamLiam) reported 45 minutes ago from Gateshead, England

  @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

• 
  Elizabethwhite (@Lillybethwhite) reported 45 minutes ago from Marley Hill, England

  @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

• 
  Bethany Henderson (@BCHenderson_xo) reported 49 minutes ago from Hazlerigg, England

  @EE been trying to dm you regarding an issue but have had no reply yet

• 
  Gav McElroy (@GavMcElroy) reported 50 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  Alan Hewitt (@alanhewittphoto) reported 50 minutes ago from Ashington, England

  Anybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.

• 
  Michael Wilkinson (@mikee3711) reported 57 minutes ago from Ashington, England

  Very disappointed with @EE Ashington branch. My dads @SamsungMobile still has a fault turning off randomly despite 2 ‘repairs’. Told by @EE phone would now need to be replaced BUT my dad needs to take it to Newcastle @SamsungMobile store HIMSELF for support. Appalling service @EE

• 
  Ben Bias (@zombiefiend616) reported 58 minutes ago from Newburn, England

  @EE is there a problem with they billing system as I can't pay my bill online??

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anna Bonnar 🎗️🚜 🧬🚸 (@bonnar30014) reported 7 minutes ago

  @LeilaniDowding @EE True. My parents, in their 90s, have been endangered by not being able to phone out for help when EE has not been able to maintain coverage. @EE

• 
  Andrea. Believe in Britain🇬🇧🇬🇧 (@AndiNeglia) reported 8 minutes ago

  @EE , your customer service is atrocious

• 
  MindTheGap (@mindthegap2018) reported 11 minutes ago

  @EE @mjpeterz22 How can I request some help?

• 
  David Physick (@Fizzinnf) reported 15 minutes ago

  When is @EE going to sort out its signal in #Woodbridge so it is possible to use the car parking app? Decent signal in #Felixstowe. An annoying first world problem.

• 
  Theophilus “Forensic” Wildebeest 🥦 (@PWildebest) reported 16 minutes ago

  @FreddieJoh96174 @LeilaniDowding @EE Nope same issue as WiFi- router needs to be plugged into electricity

• 
  Create Action (Alan) 🎯 (@CreateActionLtd) reported 18 minutes ago

  @EE I raise a complaint with you as you clearly can't look after my data. You send me 2 emails to say a complaint has been raised. You then send me a 3rd email saying the complaint is now resolved. You've done nothing! You've got 'no-reply' on your emails and the helpful link you've listed would require me talking to a chat bot for 30 minutes. Sort it out.

• 
  Elizabeth Gordon (@Elizabe91626828) reported 22 minutes ago

  @LeilaniDowding @EE It is very scary for us with poor or non existent mobile reception. In a real emergency - power cut, fire etc we would be scuppered.

• 
  leilani dowding 🌸🚜 ☮️ (@LeilaniDowding) reported 24 minutes ago

  @mk_hostile17 @EE Ok. Broadband then. That goes down in a power cut

• 
  Mark McWilliams (@markmcwilliams) reported 24 minutes ago

  @EE A week later and they've now closed my complaint with no further contact from yourselves whatsoever, and I'm still unable to upgrade. Luckily I can vote with my feet and just move away. Way to go @EE ! 👏👏👏

• 
  La Pioche 🇵🇸 (@RAE7S_) reported 25 minutes ago

  @ee your network is awful