EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Cramlington, Wallsend, Hebburn, Jarrow, and North Shields.

City	Problem Type	Report Time
Cramlington	Internet	15 days ago
Wallsend	Internet	27 days ago
Hebburn	Internet	28 days ago
Jarrow	Phone	1 month ago

Community Discussion

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 4 minutes ago from Newcastle upon Tyne, England

  @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

• 
  Ben Bias (@zombiefiend616) reported 7 minutes ago from Newburn, England

  @EE is there a problem with they billing system as I can't pay my bill online??

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 12 minutes ago from Newcastle upon Tyne, England

  @EE In case I have problems taking out the SIM card etc again, are your shops open?

• 
  Steph. (@stephwales_) reported 16 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Jane M 🌈 - Slimming World Benton (@janeymed) reported 16 minutes ago from Longbenton, England

  @EE Wifi Calling still not working.

• 
  ManicCollie (@maniccollie) reported 18 minutes ago from Cramlington, England

  @EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing

• 
  Liam (@L17aamLiam) reported 19 minutes ago from Gateshead, England

  @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

• 
  Richard Lander (@Lamma27) reported 19 minutes ago from Morpeth, England

  @EE @rootmetrics You can do all this and yet you can't the upgrade I was to be sorted out since 17th October! Customer focused? What a joke!

• 
  Bethany Henderson (@BCHenderson_xo) reported 28 minutes ago from Hazlerigg, England

  @EE been trying to dm you regarding an issue but have had no reply yet

• 
  lee major (not bionic) (@MajorManor) reported 31 minutes ago from Newburn, England

  My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

• 
  Robby (@RobbyRSSRobot) reported 35 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

• 
  Mark.🇬🇧🇺🇦 (@19bootsy68) reported 40 minutes ago from Dunston, England

  @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

• 
  Luke Madden (@ifellintoawell) reported 41 minutes ago from Whitley Bay, England

  @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

• 
  Geoff Wade (@GeoffWadeSwim) reported 41 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 46 minutes ago from Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

• 
  Aely McKeon (@AelyMcKeon) reported 47 minutes ago from Whitley Bay, England

  @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 48 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  Gav McElroy (@GavMcElroy) reported 53 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  Warren ⭐️ (@ladgaga13) reported 58 minutes ago from Blyth, England

  @EE I have three lines so I get the total amount of the three bills which is fine but then it has the 20% interest of the total amount but it’s not broken down separately so have to work out the 20% of the two other bills and the people who have the phones think I’m adding extra

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 59 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Beasty 90 (@90Beasty) reported 4 minutes ago

  @EE Thats just it I CAN NOT CONTACT YOU ANY OTHER WAY than here as my service has been CUT OFF fue to over due bill, which is now paid, IN FULL, via CRS thar you sent to get the money!1, no calls, no texts, nothing

• 
  Chrisy (@Chrisy247) reported 5 minutes ago

  @EE @MarkyTalk The UK’s biggest buffering network , balaclava on every April , had 3 contracts / devices at one point , IPhone / iPad / Apple Watch , wouldn’t even get a tenner off a new iPhone contract ! Absolute robbing ***** no loyalty reward . On a sim only now grudge paying the ***** 🖕🏼

• 
  karl fairbrother (@liver14) reported 8 minutes ago

  @MarkyTalk @EE I 100% agree with this, I’ve been with them for a very long time and the service I’m getting for trying to upgrade and get a decent deal is shocking. Prices are sky high @EE

• 
  JT100 💙 (@JT100_London) reported 9 minutes ago

  @EE hello, I was sold EE by BT 2 years ago and have had no reception since then so I can’t phone you. I had a text saying my contract ends 6/8, just requested PAC and says works from 29/8. Please help or tell me how I can get help but can’t phone. Thanks

• 
  𝐓𝐚𝐬𝐡𝐚 𝐇𝐚𝐠𝐠𝐞𝐫𝐭𝐲 (@tashacofield__) reported 10 minutes ago

  @EE can you please inform me why BBC and ITV won’t work on my TV? By far the worse TV and internet provider I have ever dealt with. Never again.

• 
  Chris Dee (@chrisdee2016) reported 12 minutes ago

  @EE A complaint wont get the service thats been paid for for over a month i just want my fibre sorted as promised weeks ago !

• 
  Kev (@KevlarBrock) reported 12 minutes ago

  Hi @EE any known issues in CH65? Multiple devices having connection issues. Router restarted. Issue persists. Some devices working fine? Can’t even get into EE app to run tests!

• 
  Nathan Pope (@nthpopee) reported 17 minutes ago

  @EE Your customer service has got to be up there with the worst companies . 3 weeks ive been waiting for a refund each time i call no one knows a thing , get a grip !!

• 
  Mark (@MarkAmiga) reported 19 minutes ago

  @EE Not looking good for EE either, only 6 days in, it goes off completely, even restarting fails to show the Wi-Fi network name for me to even connect to, either its a problem with OpenReach or your Router

• 
  Rach 🇪🇺 (@MsVespertilio) reported 21 minutes ago

  @Bandit5570 @EE Haven’t had a problem in years! But last two months atrocious!