EE outages and service status in Ponteland, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Ponteland, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ponteland, England
The most recent EE outage reports came from the following cities: North Shields, Gateshead, Newcastle upon Tyne, and Blaydon-on-Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 North Shields
|
Phone | 13 days ago |
|
Gateshead
|
Internet | 27 days ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
|
North Shields
|
Phone | 1 month ago |
Community Discussion
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EE Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Ben Bias (@zombiefiend616) reported from Newburn, England@EE is there a problem with they billing system as I can't pay my bill online??
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Michael Young (@micky9nufc) reported from Newcastle upon Tyne, England@BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!
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Stephen Hully (@HullyStephen) reported from Whitley Bay, England@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
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Luke Madden (@ifellintoawell) reported from Whitley Bay, England@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Louise (@RobbyRSSRobot) reported from Gateshead, England@EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM
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Alan D'Arcy (@weeweegie) reported from Washington, England@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! ๐ข
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Sarah Ilott (@sri5308) reported from Morpeth, England@EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didnโt just want to DM incase it confuses the situation.
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England@EE So if I took a new plan out as an existing customer would I get the same?
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lee major (not bionic) (@MajorManor) reported from Newburn, EnglandMy water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,
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John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Jane M ๐ - Slimming World Benton (@janeymed) reported from Longbenton, England@EE Wifi Calling still not working.
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Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Paul Rackstraw (@rackysafc) reported from Washington, England@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Tracy ๐ (@Sadiesmam) reported from Ashington, England@EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract
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Mark.๐ฌ๐ง๐บ๐ฆ (@19bootsy68) reported from Dunston, England@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
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Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England@EE been trying to dm you regarding an issue but have had no reply yet
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Sue Metcalf. ๐๐๐๐ (@suemetty) reported from Gateshead, England@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Alex Mason (@AlexMason000) reported from Whitley Bay, England@EE Shite service as usual in #Tynemouth Don't know why I pay my bills
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nick (@_nicks_tweets) reported@EE having any issues with roaming??
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Cwtch-22๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐บ๐ฆ (@KevKevles1974) reported@EE we have all our devices with you. This week we have tried to upgrade our home service and so far we have had no internet access for over 3 days. Current cost to ourselves is ยฃ3k. We have had 3 โengineersโ out, all of which say it is nothing to do with them.
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Angelique ๐ต๐ฌ๐ง๐ซ๐ทโฎ๏ธ (@Angieeclectic) reported@TomTugendhat @O2 @EE You're right. I never have trouble with reception in France. BUT Tom if you ever had to deal with French telecommunications companies you would quickly realise our own EE/BT customer services are far better.
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Philip G (@PhlipGodfrey) reported@SClash2019 @EE @Apple They've gone dreadful recently, everytime I ring my fiance and also one of my friends who both use EE I struggle to hold a conversation with either of them as their signal constantly break up. It's not my end as I've tried two different sims with the same result!
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Cwtch-22๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐บ๐ฆ (@KevKevles1974) reported@EE we had an engineer come round to install an upgrade today. completely incompetent and constantly on the phone to a call centre who were of no help. left early and we now have no internet. Could you advise me as to where I lodge a formal complaint and seek compensation?
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gerardmcswiney (@Gmcswineyyy) reported@RichardBentall @EE Always amazed that communication companies are so bad at communication with customers.
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Lord Runcible (@SonOfRuncible) reported@TomTugendhat @O2 @EE Those poor people of Dulwich, what did they do to deserve that.
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Matt (@AFCMattD) reported@EE hmmm my Apple Watch went wrong, no data for days. So I did the obvious and deleted the eSIM thinking I would easily readd it. Nope. Upon attempting it either doesn't do anything or error 019. Your support just tells me to redownload the QR code ... it's a watch. Help?!
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Sideways Tree (@EX23LCL) reported@TomTugendhat @O2 @EE Wow itโs almost like the number of people using the network has increased dramatically but the infrastructure isnโt being built to keep up?
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Beney (@BeneyHewson) reported@EE currently sat in Switzerland, phone was working fine up until an hour ago and now I have no reception. Roaming issues overall?? (Tried restarting everything/selecting different providers)