EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Jarrow, North Shields, Gateshead, Newcastle upon Tyne, and Blaydon-on-Tyne.

City	Problem Type	Report Time
Jarrow	Phone	1 day ago
North Shields	Phone	16 days ago
Gateshead	Internet	1 month ago
Newcastle upon Tyne	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 31 seconds ago from Newcastle upon Tyne, England

  @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

• 
  Matt (@matt3lee) reported 55 seconds ago from Hebburn, England

  @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

• 
  Nicola Corbishley (@NicCorbishley86) reported 2 minutes ago from Whitley Bay, England

  @EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!

• 
  Bethany Henderson (@BCHenderson_xo) reported 4 minutes ago from Hazlerigg, England

  @EE been trying to dm you regarding an issue but have had no reply yet

• 
  Christy 🌈 (@phoenixfelis) reported 5 minutes ago from Newcastle upon Tyne, England

  I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

• 
  Luke Madden (@ifellintoawell) reported 5 minutes ago from Whitley Bay, England

  @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

• 
  Mark.🇬🇧🇺🇦 (@19bootsy68) reported 7 minutes ago from Dunston, England

  @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

• 
  Louise (@RobbyRSSRobot) reported 8 minutes ago from Sheriff Hill, England

  @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

• 
  ManicCollie (@maniccollie) reported 15 minutes ago from Cramlington, England

  @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

• 
  David (@davidhorsefield) reported 28 minutes ago from Longbenton, England

  @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

• 
  mathew brannigan (@mattybrannigan) reported 31 minutes ago from Newcastle upon Tyne, England

  Can’t watch the football again cause of @EE man, worst provider going

• 
  Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 32 minutes ago from Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 36 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  Shaun Edge (@sedge1989) reported 39 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

• 
  David Parker (@davidparkersm) reported 42 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  Jac Wilson (@jacwiljam) reported 51 minutes ago from Whitley Bay, England

  Anyone having trouble with @EE when making phone calls ?

• 
  ManicCollie (@maniccollie) reported 56 minutes ago from Cramlington, England

  @EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing

• 
  Gav McElroy (@GavMcElroy) reported 56 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 57 minutes ago from Newcastle upon Tyne, England

  @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

• 
  Mr395008 (@Mr395008) reported 57 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Harper (@MarkHarper99) reported 7 minutes ago

  @EE Felt I needed to address my moan. After going through a long winded online process, I did manage to speak to a guide over wi-fi calling who was very helpful (and welsh, which also helped) and then a tech guy who made some changes and fixed the issue this morning. Many thanks @EE

• 
  n (@nigsnooker) reported 8 minutes ago

  @neilrgreen @EE Same re signal for me i joined EE and the signal is the worst ive ever had

• 
  Johnny Mac (@JohnMac19059272) reported 11 minutes ago

  @EE Thank you for sending a newer improved router but why is it so hard sending the old one back. Qr code not working and now got to try the post office tomorrow.

• 
  ᴅᴏᴍɪɴɪᴄ (@domdhp) reported 12 minutes ago

  What the hell is going on with @EE service today? My signal is constantly cutting out and reconnecting, talking like every 30 seconds.

• 
  Fred (@fred6279) reported 15 minutes ago

  @untzy @dcuthbert @EE If the SIM part of the contract is up or is monthly rolling then you can get out of that right now while still paying for the phone. I recommend Voxi for the best signal as that runs on Vodafone.

• 
  David (@davidofsussex) reported 17 minutes ago

  @StupidNeilAgain @DaniYesod @EE Just tell the automated voice recognition thing “I want to cancel my contract” and you’ll be through to a person in a jiffy.

• 
  Richard Baker (@BakeronBusiness) reported 18 minutes ago

  @EE Today’s the day when I’m being switched over to you from Plusnet. My internet service has indeed been switched off by Plusnet…but I’ve had no email from you about when and how to connect my new hub. Can you help?

• 
  Pete Searle (@PeterSe38295412) reported 18 minutes ago

  @EE I was also promised a call by Tuesday at 11am and that never happened. Im cancelling the service, but I wish to speak to a manager, as its now becoming a legal matter which I am trying to avoid.

• 
  Krys (@KrystanLippiatt) reported 23 minutes ago

  @England @EE Yeah Madueke!!!!! How ******** he is starting is beyond me

• 
  Richard Clifford-Ward (@riccliff) reported 24 minutes ago

  Ordered new broadband fullfibre with @BT /@EE in May & had to wait for installation. @WeAreOpenreach have cancel 3 times, with less than 24 hours notice. “Connecting you to your network” #idontthinkso 2 months waiting for a new connection, 3 cancelled appointments & still waiting