EE Outage Report in Ponteland, Northumberland, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ponteland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent EE outage reports came from the following cities: Cramlington, Jarrow, Gateshead, Newcastle upon Tyne, Bedlington, Wallsend and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Cramlington |
Phone | |
| Jarrow |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Bedlington |
Internet | |
| Cramlington |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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mathew brannigan
(@mattybrannigan) reported
from
Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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David Paterson
(@onet18975) reported
from
Morpeth, England
@EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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David Paterson
(@onet18975) reported
from
Morpeth, England
@EE worst network provider in this postcode area ever! False advertising
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Margins36
(@margins36) reported
Anybody else with an @O2 pay as you go sim not get the emergency alert? All of our contract @EE phones did?
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Mark Douglas
(@MarkDouglas84) reported
So much for the UK Government alarm test. No alarm or message on my phone! @EE is there an issue that it’s not working?
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Martin Bodenham - Crime Thriller Writer
(@MartinBodenham) reported
EE's Roam Abroad Pass used to be charged pro-rata for the days it was actually used abroad. Now it appears to charged for the whole month, even if you cancel it upon return, having used it for only a few days. @EE when did this change? It represents quite a hike.
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Darren Houston
(@Idarrenhouston) reported
from
Stittenham, Scotland
@EE recieved my emergency alert but my friends who had alert turned on who are @ThreeUK customers yet to receive alert is that a failure by the three network to reach there customers in times of emergency’s?
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David Turner
(@GreatStrides65) reported
@thinkdefence @EE This is Surrey: between them the tin-foil and Nimby brigades have seen to it that large swathes of the county have the worst mobile phone coverage in the universe
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Ricky Dukes
(@RickyJDukes) reported
@EE . @EE boats "The UK's best network 9 and a half years in a row" - after today's utter appalling service (charging me for a phone line I didn't want for 8 years!) I'd hate to experience the worst! #EE #Disgusting #CustomerService
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@ Lady V🌸🐜
(@doxie7771) reported
@EE Yes, it's the Emergency Alert App. I dont want it on the phone i pay for.
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Ricky Dukes
(@RickyJDukes) reported
@EE I am now being told "there is no complaints team" @EE this is really, really bad. "Why don't you check your bills?" "Why have you left it this long". Really, really terrible customer service. After being a customer for 15 years!
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Paul Smith
(@Geeekystuff) reported
1st world issues and all but I've just come to realise that @EE and @VodafoneUK cap mobile data speeds for some tarrifs! I personally think it's disgusting, especially in the current financial climate! Here have 100GB data, but it's capped to only 25mbps!
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C J G
(@ftdx_3000) reported
@EE As we have never had a mobile phone signal we wont know if we are invaded