EE outages and service status in Ponteland, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Ponteland, including 0 direct reports.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ponteland, England
The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Cramlington, Prudhoe, Ashington, and North Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Wi-fi | 1 day ago |
|
Newcastle upon Tyne
|
Phone | 20 days ago |
|
Cramlington
|
Phone | 25 days ago |
|
Prudhoe
|
Phone | 1 month ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
|
Newcastle upon Tyne
|
Total Blackout | 1 month ago |
Community Discussion
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EE Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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steve (@stevew_pfc) reported from Cramlington, England@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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Adrian Hitchman (@janade1) reported from Wideopen, England@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Char (@AbitofCharlieb) reported from Gateshead, England@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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David (@davidhorsefield) reported from Longbenton, England@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England@EE So if I took a new plan out as an existing customer would I get the same?
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Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Idh46 (@idh46) reported from Wallsend, England@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Vee Collins (@veecollins) reported from Newcastle upon Tyne, England@ob999666 @EE @EE is indeed down, big UK outtage
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Mr395008 (@Mr395008) reported from Newcastle upon Tyne, EnglandTrying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Ben Bias (@zombiefiend616) reported from Newburn, England@EE is there a problem with they billing system as I can't pay my bill online??
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Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, EnglandI've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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Alan D'Arcy (@weeweegie) reported from Washington, England@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, EnglandCan’t watch the football again cause of @EE man, worst provider going
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Luke Madden (@ifellintoawell) reported from Whitley Bay, England@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Liam (@L17aamLiam) reported from Gateshead, England@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alexis Pope (@alfista_alex) reported@AbbieEaton44 @EE @VodafoneUK My personal phone is EE- hard to fault. My work iPhone is Vodafone- terrible by comparison. Text Info to 85075, and like magic EE retentions will call you and offer to price match.
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Scotty166 (@Scotty1664) reported@AbbieEaton44 @EE @VodafoneUK Got several Vodafone contracts and have done for years. Never had issue with them. Can't go far wrong with them.
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Matthew Clark Leach (@LeachJuice) reportedSo, due to a massive **** up @EE have blacklisted my phone in error, and now I've no use of the phone unless I've a Wi-Fi signal!
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Steve Bone (@bone1_steve) reported@AbbieEaton44 @EE @VodafoneUK I’ve always been with vodaphone, never had a issue with them.
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Dave U (@daveuns) reported@ee why is your network so rubbish in Leeds. Sat at Temple Newsam, 4G 3bars. Pretty much zero throughput. Same in Leeds City Centre. And where I live, I’m lucky to get even 2g. Sort it out EE!
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Adam (@AdzWhitcombe) reported@EE This is the third day there hasn’t been a signal. Supposedly “fixed a problem” today but there isn’t any service again in PE10.
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TheSnakesVenom (@TheSnakesVenom) reported@EE No the signal has gone off after being fixed yesterday its back off again today
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BlackJack (@BLACKJACK808) reported@EE is it possible to speak with customer services
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Abbie Eaton (@AbbieEaton44) reportedAdvice welcome! 📱 I’ve been an @ee customer for 10+ years and am due an upgrade at the moment. But researching deals out there looks like @VodafoneUK are the cheapest for the new iPhone 13 Pro… What’s the coverage/service like on Vodafone? Worth a swap?
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👁ⓘ LEG ⓘ👁 (@MrBrittle1) reported@AbbieEaton44 @EE @VodafoneUK Look at tesco mobile run on 02,s network free 4G maybe 5G now & way better prices than the larger operators & English call centres