EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Cramlington, Prudhoe, Ashington, and North Shields.

City	Problem Type	Report Time
Gateshead	Internet	4 days ago
Newcastle upon Tyne	Total Blackout	4 days ago
Newcastle upon Tyne	Internet	4 days ago
Gateshead	Wi-fi	8 days ago
Newcastle upon Tyne	Phone	27 days ago
Cramlington	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Liam (@L17aamLiam) reported 1 minute ago from Gateshead, England

  @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

• 
  Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 5 minutes ago from Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

• 
  Anthony (Tony) Dalzell (@Tdal1369) reported 6 minutes ago from Washington, England

  @EE So if I took a new plan out as an existing customer would I get the same?

• 
  Robby (@RobbyRSSRobot) reported 7 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

• 
  Alan D'Arcy (@weeweegie) reported 10 minutes ago from Washington, England

  @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

• 
  Michael Young (@micky9nufc) reported 12 minutes ago from Newcastle upon Tyne, England

  @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 23 minutes ago from Newcastle upon Tyne, England

  @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

• 
  Jane M 🌈 - Slimming World Benton (@janeymed) reported 25 minutes ago from Longbenton, England

  @EE Wifi Calling still not working.

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 25 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

• 
  ManicCollie (@maniccollie) reported 26 minutes ago from Cramlington, England

  @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

• 
  David Paterson (@onet18975) reported 30 minutes ago from Morpeth, England

  @EE worst network provider in this postcode area ever! False advertising

• 
  Idh46 (@idh46) reported 33 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

• 
  Warren ⭐️ (@ladgaga13) reported 37 minutes ago from Blyth, England

  @EE I have three lines so I get the total amount of the three bills which is fine but then it has the 20% interest of the total amount but it’s not broken down separately so have to work out the 20% of the two other bills and the people who have the phones think I’m adding extra

• 
  ManicCollie (@maniccollie) reported 44 minutes ago from Cramlington, England

  @EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing

• 
  Shaun Edge (@sedge1989) reported 44 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

• 
  Bethany Henderson (@BCHenderson_xo) reported 48 minutes ago from Hazlerigg, England

  @EE been trying to dm you regarding an issue but have had no reply yet

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 48 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Amy McCord (@amymccordx) reported 56 minutes ago from Hebburn, England

  @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

• 
  Stephen Hully (@HullyStephen) reported 57 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 58 minutes ago from Newcastle upon Tyne, England

  @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Umbreon Collector (@UmbreonCollectr) reported 4 minutes ago

  @Dog_Toffee @GreenVapinGiant @EE If you want dog **** 4G/5G speeds get the £10 one. Better off just getting the next tier up

• 
  sunshine2015 (@iconicdriver) reported 6 minutes ago

  After 30 years with @EE t mobile and mercury decided to jump ship as the best deal they could offer was double the price of another provider. Guess it dont pay to be a loyal customer any more

• 
  Dog_Toffee (@Dog_Toffee) reported 11 minutes ago

  @UmbreonCollectr @GreenVapinGiant @EE I get 5G network and 100mbps speed

• 
  Richard Sandor Jakovics Ferrari Fury Dior (@Ricsi95baby) reported 14 minutes ago

  I have never been to Kilburn in my life @EE maybe confusing me with some fat Irish dosser

• 
  Basic with Life (@Joses_World) reported 14 minutes ago

  I’ve been with @EE for over 20 years, I have 4 lines and I’ve never been late with my bill. So why is it that @O2 and @VodafoneUK have better deals for me then #ee #eeupgrade? Where’s the loyalty?

• 
  NINPLAYBOX (@jmcgamer1980) reported 17 minutes ago

  @EE is there an internet outage in Carmarthenshire area ? Had no internet access at home for hours , I've tried all the steps to remedy it but still not working

• 
  Ozzy (@beardedhalalguy) reported 17 minutes ago

  @EE I have tried everything and nothing is working, I have tried to get in contact via many different ways and still no help. Please give me alternative option

• 
  L Davies (@Leedavi39933109) reported 22 minutes ago

  @EE Please avoid this company if you don’t want sky high mobile phone bills, expensive broadband that’s not a patch on virgin plus awful customer services, can’t wait to be out of contract, try ID mobile for phone and virgin for broadband

• 
  Victor Knight (@freakknight) reported 24 minutes ago

  @EE already in the EU, forgot to activate roaming and have tried by message and online. So far not working (getting signal but no data) already try to reset phone and change cellphone networks. And in PAYG and was using it in the UK just yesterday. Please an assist? Thanks

• 
  Julie F (@jvfisher59) reported 26 minutes ago

  @EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳