EE outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent EE outage reports came from the following cities: North Shields, Gateshead, Newcastle upon Tyne, and Blaydon-on-Tyne.

City	Problem Type	Report Time
North Shields	Phone	1 day ago
Gateshead	Internet	16 days ago
Newcastle upon Tyne	Internet	19 days ago
North Shields	Phone	22 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Christy 🌈 (@phoenixfelis) reported 7 minutes ago from Newcastle upon Tyne, England

  I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

• 
  Adrian Hitchman (@janade1) reported 10 minutes ago from Wideopen, England

  @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 13 minutes ago from Newcastle upon Tyne, England

  @EE In case I have problems taking out the SIM card etc again, are your shops open?

• 
  Vee Collins (@veecollins) reported 13 minutes ago from Newcastle upon Tyne, England

  @ob999666 @EE @EE is indeed down, big UK outtage

• 
  Mark.🇬🇧🇺🇦 (@19bootsy68) reported 14 minutes ago from Dunston, England

  @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

• 
  Bethany Henderson (@BCHenderson_xo) reported 15 minutes ago from Hazlerigg, England

  @EE been trying to dm you regarding an issue but have had no reply yet

• 
  steve (@stevew_pfc) reported 16 minutes ago from Cramlington, England

  @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

• 
  Tracy 💙 (@Sadiesmam) reported 16 minutes ago from Ashington, England

  @EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 27 minutes ago from Newcastle upon Tyne, England

  @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

• 
  Sarah (@Rainbowztwit) reported 27 minutes ago from Whitley Bay, England

  @EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)

• 
  Michael Wilkinson (@mikee3711) reported 28 minutes ago from Ashington, England

  Very disappointed with @EE Ashington branch. My dads @SamsungMobile still has a fault turning off randomly despite 2 ‘repairs’. Told by @EE phone would now need to be replaced BUT my dad needs to take it to Newcastle @SamsungMobile store HIMSELF for support. Appalling service @EE

• 
  Stephen Hully (@HullyStephen) reported 37 minutes ago from Whitley Bay, England

  @EE Pity the signal is terrible

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 38 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

• 
  Rockcliffe Files (@RockcliffeFiles) reported 39 minutes ago from Whitley Bay, England

  Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

• 
  Michael Young (@micky9nufc) reported 43 minutes ago from Newcastle upon Tyne, England

  @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

• 
  Gav McElroy (@GavMcElroy) reported 44 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  Aely McKeon (@AelyMcKeon) reported 45 minutes ago from Whitley Bay, England

  @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

• 
  Paul Rackstraw (@rackysafc) reported 48 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  Darren (@DarrenMorgan) reported 52 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  Alex Mason (@AlexMason000) reported 54 minutes ago from Whitley Bay, England

  @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bob B #FBPE #WATON🇺🇦 (@ElanmanS4) reported 2 minutes ago

  @EE @TomTugendhat An MP can get a response, Sabden in Lancashire EE is awful. We have moved to O2 that so far seems better.

• 
  ЩΣBBY (@TheonlyWebby) reported 3 minutes ago

  @EE how do I make a complaint about your door to door people? 7pm. Presses the ring doorbell. Doesn’t wait for a response. Hits the door like he’s coming through it. Just as my 10 month olds had gone to bed!

• 
  ᴄᴏʟɪɴ ᴇɴɢʟɪꜱʜ (@ColinJEnglish) reported 3 minutes ago

  Dear @EE, why does my new fibre broadband installation not work all the time? It's down in the evening, early morning, and sometimes in the afternoon. Not every day but it is annoying.

• 
  CookieBuoy (@RyanNoKneel) reported 4 minutes ago

  @TomTugendhat @O2 @EE Charge it to the taxpayer on expenses and get the govt to bankrupt them. And then **** off, parasite

• 
  Gammonzilla 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Gammonzilla) reported 6 minutes ago

  @England @EE WTF? Members of the Nigeria squad seem to have infiltrated England's camp - again! They really need better security

• 
  Lisa Whittaker (@MrsWhitt7) reported 7 minutes ago

  Be prepared for my phone call @EE when my husband gets home so I can use his phone to call you. This issue had better be resolved this evening!

• 
  Ellie (@EllieMBond) reported 7 minutes ago

  @TomTugendhat @O2 @EE They are probably using the same masts. It is a lack of masts that is the problem. No one wants them in their backyard but everyone wants good coverage.

• 
  Anthony Sheridan Neil ll (@AnthonyNumamoid) reported 9 minutes ago

  @EE I recently renewed my mobile contract and got a new number but I forgot to change my old number to my new one, I tried to gain access to my account but for the verification process it is using my old number can you help

• 
  Ben Craig (@bendougcraig) reported 11 minutes ago

  @TomTugendhat @O2 @EE Tom, this issue has been going on for years. It occurs in your current and former constituencies. So why wasn’t there an effort made when your party was in government to solve this?

• 
  Clive Roper (@CliveRoper) reported 15 minutes ago

  @TomTugendhat @O2 @EE Go for Lebara on Vodafone, good service and reliable