EE Outage Report in Merstham, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Merstham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merstham, Surrey, England
The most recent EE outage reports came from the following cities: London, Ashtead, Merton, Croydon, Crawley, Beckenham, Mitcham, Purley, Bromley, Leatherhead, Sutton, Coulsdon, Edenbridge, Warlingham and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Marein Overbeeke
(@marein_marein) reported
from
Bromley, England
Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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Teresa Walsh ●
(@teresaspost) reported
from
Merton, England
@EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Jonny Pugsley
(@jonathonfp) reported
from
Kingston upon Thames, England
@EE what has happened to your signal in KT6? It’s non existent currently 🙄
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Kevin Nolan
(@knolanuk) reported
from
Lambeth, England
@daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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kieransnatchu
(@HyPeSTsNaTchY) reported
from
Crawley, England
@RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
@Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!
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Craig Williams DJ
(@craigwilliamsdj) reported
from
Croydon, England
@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
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Ewan Stevenson
(@EwanJStevenson) reported
from
Merton, England
@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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✌🏻Gary aka Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan
(@IconicShadows) reported
@EE I don't think it would be needed, just curious if there's Issues mainly with Data in Derbyshire or if it's a common occurrence for it to drop?
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Ryan
(@IconicShadows) reported
@EE Was just wondering if there's data issues in Derbyshire? Occasionally mine will drop when it wouldn't usually is all
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Jack Meadows
(@OwnerJMDesigns) reported
@EE Unfortantly it came into my junk folder for some reason and before i had a chance to get it out from there is was deleted. Its about my order that i made for a new phone and never got a chance to read it. Is there a way to have it resent to me at all ?
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Sam Lawrie
(@SamLawrie90) reported
from
Ayrshire, Scotland
Called @bt_uk y’day for mobile upgrade with @EE Call Handler said I’d receive emails and phone today. Not heard a peep and checked junk mail…nothing #help
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Jambags
(@jambags) reported
@Ad_Lavender @EE Not funny mate, just been fobbed off by customer service he’s sent me an “eSim” to my app so when the My EE app is back running I can download it! It’s my app that is saying I have no contract! So it won’t show me my plan to do that! Mates app works fine! So it isn’t app down!
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SarahS Esq 🌎💙
(@sarahsue66) reported
@EE I topped up someone else's account £20 2 days ago The money has been taken from my credit card but she's not received a notification or the top-up despite the details all being correct Local shop won't help as this was online Please tell me how to resolve this quickly
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🏴BoabDee🏴
(@Hawbawheed) reported
@EE I'm getting proper sick of your network. Trying to sort out a car crash here and my signal keeps dropping. Sort it out
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HEIDI Wilkinson
(@BANGER180) reported
@EE I will be pleased when my families contracts are up, I am sick and tried of having a **** signal and not being able to go on anything while I'm on my phone it's ****
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Mike Bealing
(@Sillytees) reported
Winners of the Richard Branson Awards for Shite Customer Services are @bt_uk and @EE Phone ends contract,#BT say I now have to be with #EE. BT fail to send PAC. Chased it up next day. EE tell me it will take 6 (SIX) DAYS & would I mind being on a temp no. til then? WHAT A JOKE
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Dean Newman
(@de_man_n) reported
@EE Hi there, are your calls recorded? I ask this as I've just had a member of staff be particularly rude and make accusations regarding my character, despite myself remaining courteous and professional at all times. The purpose of my call was to negotiate an update to contract.