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EE Outage Report in Merstham, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merstham, Surrey, England 11/26/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merstham, Surrey, England

The most recent EE outage reports came from the following cities: London, Croydon, Crawley, Purley, Beckenham, Caterham, Bromley, Orpington, Redhill, Coulsdon, Reigate and Edenbridge.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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EE Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • JimGormleyPhoto Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • StephenMcGlynn Stephen McGlynn 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@StephenMcGlynn) reported from Merton, England

    @EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService

  • KR_SurreyMirror SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......

  • nicholasburlin Nick Burlin (@nicholasburlin) reported from Kingston upon Thames, England

    @EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE Is it any wonder I'm leaving your two bob network!

  • ItsIyke_ MelancholyWolf (@ItsIyke_) reported from Merton, England

    @EE hey the green light is on my router but the broadband is down. None of my devices can connect!

  • Bertieburtensh1 Bertieburtenshaw (@Bertieburtensh1) reported from Crawley, England

    @EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

  • PhilHutchins91 Phil Hutchins (@PhilHutchins91) reported from Bromley, England

    Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • alexkingtweets Alex King (@alexkingtweets) reported from Merton, England

    @Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • LynsLot Lynsey Smith (@LynsLot) reported from Croydon, England

    @EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service

  • JamieWillshaw Jamie Lindley (@JamieWillshaw) reported from Bromley, England

    @Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!

  • BenHop Benjamin Hopkinson (@BenHop) reported from Bromley, England

    @EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.

  • Dynan5 Martin Dynan (@Dynan5) reported from Croydon, England

    @EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE What email address do I send my 30 days notice to cancel my contract

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PhillShepp75 shepp75 (@PhillShepp75) reported

    @EE good morning, please can you let me know what has happened to the signal in my area lately as it seems to be shocking. My phone is struggling to pick up any decent signal all day and as a result is draining my battery to do so. Shocking service, not a happy customer 😡#ee

  • Roberthastosay Robert (@Roberthastosay) reported

    @EE @BAFTA @GoogleUK Looks awful

  • XplosionCom Craig @ Xplosion Gaming (@XplosionCom) reported

    @EE Ok no problem how long does it take for the sim to arrive? Postie has been and hasn't come today

  • Alan_Florance Alan (@Alan_Florance) reported

    @TechieLass @EE You will also find you can only cancel after speaking and waiting in numerous queues

  • holtj3 john holt (@holtj3) reported

    @EE tried to contact these today what a poor service no matter what options I press i still never got to speak to anyone. All I got was loads of automated text messages off them #notvtheserviceiexpetted

  • TechieLass Sarah Lean | Microsoft MVP 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@TechieLass) reported

    Being passed between departments at @EE to cancel my insurance cover. Over 20mins on the phone already. Apparently, this can only be done over the phone. What a farse and disappointing customer experience. Maybe time to look at another provider at the end of the month? 😖

  • beanz2809 JillyBeanz 💕 (@beanz2809) reported

    @EE still we have no signal - despite numerous messages and DMs. The updates have stopped too. It’s not good enough!! It’s been weeks!

  • walsh73_a AWalsh73 (@walsh73_a) reported

    Fantastic customer service from the @EE shop in Newcastle Eldon Square. Rang yesterday to see if they had the iPhone 13 pro max in stock. They did and put it aside for me coming into store today to sort my upgrade. #happycustomer

  • the4_est scunnerd (@the4_est) reported

    @EE Meanwhile I cant get service just 6 miles south of Aberdeen in a residential area with several masts.

  • j9apache Janine Price (@j9apache) reported

    @EE getting a bit fed up now. Thought all our issues had been sorted. Daughters pack renewed last night and none of her free boasts activated.