EE Outage Report in Merstham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merstham, Surrey, England
The most recent EE outage reports came from the following cities: London, Croydon, Crawley, Purley, Beckenham, Caterham, Bromley, Orpington, Redhill, Coulsdon, Reigate and Edenbridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Phone | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Jimmy
(@jimmyb01) reported
from
Merton, England
@EE is MyEE down? Can’t log in on app or website
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Ewan Stevenson
(@EwanJStevenson) reported
from
Lambeth, England
@EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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pavlin yankov
(@paulondon666) reported
from
Lambeth, England
@EE Good morning. Why have you suspended my Pay as go service ?
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Sholeve Davies 🇸🇱
(@issavibe95) reported
from
Croydon, England
@EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE
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Andrea Gillis
(@angegillis) reported
from
Lambeth, England
@EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)
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Ewan Stevenson ⛄️
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
@pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE Problem solved since this.
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CharlieH 💙
(@MissCharlesV) reported
from
Merton, England
Hi @EE I’m a customer but won’t be if you become involved with #GBNews
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE are there any outages or problems in Bromley? Internet down and has been most of the day.
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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Lawen Lawko Karim
(@LawenLawko) reported
from
Croydon, England
Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud
EE Issues Reports
Latest outage, problems and issue reports in social media:
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LPLiveTweet
(@LPLiveTweet) reported
@EE I do appreciate you engaging on this issue but my £25 p/m contract from Sep 2020 is shortly to cost £28.50 p/m, equivalent to a £40 pa increase in a little under 18 months - or around 14%. I can't see how this can be acceptable.
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Sarthak Dayanand
(@SarthakDayanand) reported
@EE I don’t have data in RH16 area since last night. known issues? I have no #skybroadband as well! Using neighbours 3 for emergencies
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Sophie Randle
(@_JustSoph_) reported
Fantastic customer service from Craig at @EE today 👍🏼
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Acemods
(@acemods) reported
@EE I did choose and its @ThreeUK hands down for me.
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♥★:-)...Ruth...(-:★♥
(@ruthusbennett) reported
@EE hi there. My Broadland WiFi went down yesterday and wondered if there was an update on the progress please? I get it’s a tough weekend. Just running out of Gs to Hotspot for work. Keep warm and safe please 🙏
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Victoria Ward
(@vickynev84) reported
@EE any update on when we will get signal back in CM6?
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George Archibald
(@GeorgeA19879107) reported
@EE your service is terrible. I'm paying you every month for Internet that's unusable. Paid for for separate subscription service that I can't even use because the service I'm paying you far is so dreadful.
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Tony
(@tonypcaterham) reported
@EE As a customer for well over 10 years I am appalled at the price increase you have sent me. Almost 10%, we have had at least 3 or 4 devices at a time with you. While your customers are suffering due to higher food & fuel bills. Disgraceful
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kris
(@kristianlisle) reported
@EE @Martin7Adams My partners same having to use WiFi calling and even that'***** & miss even those she sat 3 metres away from the box. You guys really need to up your game and not push 5g in certain parts of the UK. We all need stability 👍
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Cllr Matthew Saggers
(@MatthewSaggers) reported
@virginmedia @O2 thanks for you great work now sitting in the @EE shop because you forced me move my virgin phone to another vendor as your system can't deal with me being an O2 customer. Thought it couldn't get any worse after having to give up my smart watch to go to O2.