EE Outage Report in Merstham, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Merstham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merstham, Surrey, England
The most recent EE outage reports came from the following cities: London, Redhill, Coulsdon, Croydon, Crawley, Purley, Beckenham, Caterham, Bromley, Orpington and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Phone |
Community Discussion
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EE Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Rob Crabtree
(@crabrc) reported
from
Lambeth, England
. @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2
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Maya Stone
(@elusivemoment) reported
from
Kingston upon Thames, England
@EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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David Williams
(@williada60) reported
from
Lambeth, England
@EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Geoff Whitehouse
(@ByGeoffW) reported
from
Lambeth, England
@nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Vladimir Sivc
(@vladyhell) reported
from
Lambeth, England
@EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(
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Niall McDougall
(@niallmcdougall) reported
from
Lambeth, England
@ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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Phil Hutchins
(@PhilHutchins91) reported
from
Bromley, England
Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!
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Allen Horrod
(@AllenXL) reported
from
Horley, England
@EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE phone not working AGAIN 3rd time since march this is unacceptable
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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David Williams
(@williada60) reported
from
Lambeth, England
@EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this
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AH
(@ashleyhaase0) reported
from
Croydon, England
@EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.
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David Abbott
(@starfilms) reported
from
Bromley, England
@EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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PNE cha!
(@andywhitespne) reported
@EE **** off Gareth. Just do what your paid to do
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SaladSnake
(@SaladSnak3) reported
@EE You guys are utterly delusional. The only people buying this nonsense are the woke twitterati. REAL people have REAL world problems. Absolutely tone deaf.
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Kaos
(@KaoKirk) reported
@EE Third day in a row where the data signal disappears after 12pm, is this going to be fixed anytime soon?
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Julia Hearn 🇺🇦
(@hearn_julia) reported
@EE I have no service at all from you on my mobile in London N6. Have just travelled Bristol & it’s been fine all the way. Is there a problem here?
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nfnen kdkxnc
(@NfnenK) reported
@WitchTwilight @Gunner9820 @EE Ok, women have to educate themselves to not need constant support from government and men while being gold digging ****** :)
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We're out of it now!!!
(@MaxHanaghan) reported
Anyone else in Sunderland having terrible @EE signal over last few weeks? Absolutely terrible. Barely a 5g bar and taking ages to even load a tweet on here. Streaming virtually non existent
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James Elmore
(@elmstagrams) reported
@EE I went into the store again to fulfil the promise the manager gave me, and he couldn’t actually do it. Meanwhile, I got charged over £200 for my current phone, the mis sold one, an iPad and apple watch. I also have my broadband with you. May cancel the lot!
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Julia Dixon
(@JuliaDixon1949) reported
@gloster_boy @EE Yeah, but it's far more convenient to ignore facts like that & then men are also majorly targeted so they can chase that woke money now that Pride month has ended & they can't exploit & profit from that for another 11 months. Soon they'll support Black Pride with "blame whitey".
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$Ł₿
(@SLBTFD) reported
@EE I would say outside of a 1 mile radius it improves. I could walk for 30mins, and we’d still have no signal at all. Which is why wifi calling is so essential for us in the area. You’ve lost a few customers because of the lack of signal, and making no attempt to fix it.
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Nick Anderson
(@uknickand) reported
@EE hi with the £10 roaming pass if I add this on before I go to usa. Is this a one off fee, if not when I can cancel so only get charged for £10?