EE Outage Report in Merstham, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (26%)
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Total Blackout (22%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merstham, Surrey, England
The most recent EE outage reports came from the following cities: London, Mitcham, Croydon, Walton-on-Thames, Streatham, Banstead, East Grinstead, Bromley, Merton, Thornton Heath, Leatherhead, Epsom, Betchworth, Redhill and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Phone | |
| Mitcham |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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Angela Magny
(@AngelaMagny) reported
from
London, England
Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.
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Faisal M
(@Faysal_noor) reported
from
London, England
@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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T y k e
(@tykeharvey) reported
from
Worcester Park, England
@ee 5G is worse than there 4G it never blood loads anything
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Rob Cockerton
(@bertie_cee) reported
from
London, England
@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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Veena Patel
(@VeenaPa42103967) reported
from
Croydon, England
@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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petrolheadharry
(@HarryHardy91) reported
from
Bromley, England
@ee down again ? Not able to make any calls or internet
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Jenny Sanders
(@gothtink696) reported
from
Croydon, England
@EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want
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Paul Dunne
(@ThemoonIHATEYOU) reported
from
London, England
@EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Robert Dunford
(@repd1975) reported
from
Esher, England
Hi @EE is there an issue with sending texts in the SW London region right now?
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@EE pls put a stop to the snake Ad. It's horrible and traumatising.
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AA Ron 🖤 👟
(@Munden87) reported
from
Addington, England
@EE has there been network issues in London today? As I had 5G earlier but nothing was working?!
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Derek Gibbons
(@delgibbons) reported
@EE paying more and more all the time and your service is horrendous, getting worse all the time. No data at all between Waterloo and twickenham on the train. What’s the point?! Useless
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kevin harding
(@k71vnh) reported
@EE Tried that and service was poor, I have Zero WiFi in my garden (which i had with BT equipment) I can see all my neighbours WiFi signals but not my own despite having extenders at cost to you ! His answer its only for in the house !!!!! 🤬🤬🤬
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Geoff Goodwin
(@GE0FFGOODWIN) reported
Just upgraded my deal with @ee. Part of that was a Honor X8a tablet. Set up done, including copying the stuff off my iPhone. Can't find any of it on the tablet. I've accessed @ee "Help", waded through 20 pages of problems and found nothing relevant. Waste of space!
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𓅃𓀭 hor
(@egyptgodhor) reported
@ee GET ME BETTER SIGNAL! NOW OR ITS BACK TO ANUBIS IM SENDING YOU BACK TO ANUBIS UNTIL I CAN MAKE A PHONE CALL!!!!!
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GHO3T_lord writes horror
(@gho3t_lord) reported
Hey @EE ANY UPDATE ON THE INTERNET ISSUES I need access to my mac for my job, so any updates at all please?
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Adam
(@Investment4Adam) reported
@reb40 @EE Having the same problem with @EE at the moment. Even had a reply acknowledging my complaint but then they have done nothing again. Had multiple mobiles with them as well as broadband for years but just proof loyalty counts for nothing with some companies
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TM
(@trevoramorris) reported
@reb40 @EE I think the general approach is the customer is a nuisance who interferes in the running of our business
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kevin harding
(@k71vnh) reported
@EE literally the worst WiFi in the world ! Do not believe the hype people!
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MerseyRed
(@Dave04057726) reported
@EE Hi, the app now came back on this morning as the message said the app was down while essential maintenance was carried out so I've now managed to place the order
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Dina Ollington
(@DinaOlling1310) reported
We are in the middle of having the worst customer experience with BT/ee. @EE. @bt_uk This is a catalogue of disaster! We reported loss of broadband on 18th June. 2wks later, over10 phone calls, multiple engineers;they still are incapable of listening & fixing a simple problem