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EE Outage Report in Merstham, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merstham, Surrey, England 03/01/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merstham, Surrey, England

The most recent EE outage reports came from the following cities: London, Crawley, Croydon, Horley, Beckenham, Thornton Heath, Bromley, Banstead, Sutton, Streatham, Purley, East Grinstead, Dorking, Epsom and West Wickham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomCrawley Internet
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Wi-fi

Community Discussion

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EE Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • 115thDream_ Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • samgwentucker Sam Tucker (@samgwentucker) reported from Lambeth, England

    Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

  • brighton_2019 brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • craig_mcrae Craig McRae (@craig_mcrae) reported from Lambeth, England

    @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

  • AndrewDacre Andrew Dacre (@AndrewDacre) reported from Crawley, England

    Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

  • NeilHadley2 CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England

    @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

  • TaniaTells Tania Hinds (@TaniaTells) reported from Lambeth, England

    @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

  • jamesCgreen93 James C Green (@jamesCgreen93) reported from Kingston upon Thames, England

    @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

  • JamesGillComedy James Gill (@JamesGillComedy) reported from Bromley, England

    Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • digitalmaverick Digital Maverick (@digitalmaverick) reported

    @EE Principally I am interested why, with EE, the handset is never paid off, as opposed to what @O2 do.

  • Katiie90_x ღKαтıεღ (@Katiie90_x) reported

    Definitely think I might come away from @EE the amount of problems I keep having! My partner sent me a message at 3pm this afternoon and I've only just got it 5 hours later! Since when does a message take 5 hours to come through?!

  • justpanda28 Just Panda⁷ (@justpanda28) reported

    @EE Hi, both phones on my EE contract are saying not connected to network. Tried all the tricks to sort but no avail. Cant even call EE to get help. Is the network down in West Scotland?

  • GingertrevTrev Trev Ellis 🇪🇺 (@GingertrevTrev) reported from Annan, Scotland

    @EE are there network issues in the DG12 area? I've had no data signal all day & barely enough signal to make calls.

  • sydkerrigan2018 syd kerrigan (@sydkerrigan2018) reported

    It’s a good job @EE adverts have a huge character like @kevinbacon behind them as their service is total shite.

  • englishpearl_ sarah ✨ (@englishpearl_) reported

    @EE if i can't get sufficient 4gee signal for home internet can i cancel my 24m contract?

  • ConsumerCouncil The Consumer Council (Northern Ireland) (@ConsumerCouncil) reported

    @HendyC163 @EE @dpdireland Hi Hendy. Your contract is with EE therefore it is their responsibility to ensure your parcel arrives. If your parcel does not arrive on time, EE is liable to send you a replacement or refund. It is EE's responsibility to deal with DPD as EE has sub-contracted their service.

  • hochengah Hoho Cheng (@hochengah) reported

    @EE Actually I tried, but the ‘HELP’ couldn’t be delivered. 😮

  • XviuX Shaun (@XviuX) reported

    @EE hi I am having a hard time removing game pass from my account, it’s been removed but shows on my Xbox I still have it via you as a add on. I have spoke to Microsoft and you and I can’t seem to find any help. Funny thing is I still have access to game pass and it works.

  • SaraJEBaxter Sara Baxter (@SaraJEBaxter) reported

    100% will not be renewing my contract with @EE iv paid over £700 in the last 8 months and yet I still owe over £900 and i wanted to see if I could change my plan so it’s more affordable to be told by an EE employee I can’t and I was shafted😱 never happening again🤬