EE Outage Report in Merstham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (45%)
-
Phone (26%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Merstham, Surrey, England
The most recent EE outage reports came from the following cities: London, Croydon, Wallington, Coulsdon, Orpington, Leatherhead, Crawley, Redhill, Ashtead, Merton, Beckenham, Mitcham, Purley, Bromley and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Croydon |
Phone | |
| London |
Internet | |
| Wallington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
-
Maya Stone
(@elusivemoment) reported
from
Kingston upon Thames, England
@EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.
-
Jonathon Greenhow
(@coffeemadman) reported
from
Lambeth, England
Jeez the data speeds in London today on @EE have been so bad. It seems just all over it’s been slow.
-
Rob Crabtree
(@crabrc) reported
from
Lambeth, England
. @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2
-
William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
-
Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE my phoned not working again 2nd time this week
-
Vladimir Sivc
(@vladyhell) reported
from
Lambeth, England
@EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(
-
RichieRich ✌🏻💚
(@RichCroft87) reported
from
Croydon, England
@EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent
-
Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
-
Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE phone not working AGAIN 3rd time since march this is unacceptable
-
AH
(@ashleyhaase0) reported
from
Croydon, England
@EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.
-
Plamen Pantev
(@PantevPlamen) reported
from
Merton, England
That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame
-
Allen Horrod
(@AllenXL) reported
from
Horley, England
@EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.
-
David Abbott
(@starfilms) reported
from
Bromley, England
@EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.
-
Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!
-
Niall McDougall
(@niallmcdougall) reported
from
Lambeth, England
@ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀
-
Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.
-
Kelly Kilner
(@KellyKilner) reported
from
Lambeth, England
Customer service versus transactional sales service. There’s a difference. @EE poor show EE
-
Allen Horrod
(@AllenXL) reported
from
Horley, England
Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !
-
David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
-
Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Rodney Tanton
(@rodneytanton) reported
@EE what number can I call outside uk instead of 150? Please help phones in UK have stopped working
-
Dame Artist Stanley 🐡💙 🇺🇦 #Rejoin 50sWomen
(@artist_stanley) reported
@EE Thanks for contacting me. It was a bit disappointing that I was meant to be rung by ee yesterday & I wasn’t - so had to endure another 15 mins on hold to sort things. Turns out it’s a technical problem that the very nice chap I got thru to said will take a few days to sort out.
-
David Phillips
(@dnp125) reported
@EE why is your 5gnetwork so poor? It almost no existent.
-
Mauro Calo
(@Thecarmagdriver) reported
Hey @virginmedia I’ve been trying to get you to sort my broadband for a year now. You have been no help whatsoever. Your remote test of my system might tell you it’s all fine,but I can assure you it is not. Using a Hot spot from my @EE phone is faster than your broadband.
-
🇺🇦Di Tanio #GSBOUT ⚒🏴🇬🇧🇺🇸🏴☠️
(@Di_Tanio) reported
@EE Count on EE to have no service coverage
-
asʜ 🇵🇸
(@AshKaneSkittles) reported
@EE Have been taking money from me for over a year despite my countless complaints of me stuck on 1 bar 2 at best. They’ve taken forever to install their new mast which is the reason for the network issue. Why am i paying for a service ive not been able to use?
-
Stephanie Spiteri
(@StephSpiteri) reported
@EE @CrazyOne12498 I'm having trouble too. I've dm and wrote on here with no response. I've had no WiFi in Epsom all day. When will it come back on please?
-
Aboy
(@FranklyUk) reported
Why on earth does @MarcAllera CEO of @EE allow his staff to treat people this way? In my opinion this is abusive and unlawful. You cannot treat disabled or vulnerable people this way.
-
Hannah Lindsey-Halls
(@HJLH) reported
@EE Fibre optic broadband was meant to be installed on the 13th October. Almost 2 weeks later we are still waiting for it to be fully installed. One problem after another.
-
Robert Gilchrist ⚽️🐿
(@RabG1988) reported
@EE fair enough we think. It will pass. January-March. Still the same. Now there is no work going on. All other phones connect and get signal but not my wife’s. Back to store we go. On hold for hours as the store say they can’t actually do anything…..