EE Outage Report in Merstham, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merstham, Surrey, England
The most recent EE outage reports came from the following cities: Croydon, Crawley, London, Bromley, Sidcup, Epsom, Reigate, Cobham, Caterham, Redhill, Coulsdon, Purley, Beckenham and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Phone | |
| Crawley |
Phone | |
| London |
Phone | |
| Croydon |
Total Blackout | |
| London |
Internet | |
| Bromley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Tania Hinds
(@TaniaTells) reported
from
Lambeth, England
@EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Sam Tucker
(@samgwentucker) reported
from
Lambeth, England
Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!
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James Gill
(@JamesGillComedy) reported
from
Bromley, England
Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Andrew Dacre
(@AndrewDacre) reported
from
Crawley, England
Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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James C Green
(@jamesCgreen93) reported
from
Kingston upon Thames, England
@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.
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CFCHadders
(@NeilHadley2) reported
from
Kingston upon Thames, England
@EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?
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Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Glastopia
(@Glastopia) reported
@Gingefizz @EE @glastonbury Stupid iPhone…
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Lord William Jones
(@william_cymru) reported
@EE Due an upgrade - awful deals so I bought an Apple Iphone 13 outright from Apple and a £20 sim only from you!!! Much cheaper!! If I keep for 3 years (usually upgrade after 40+months) I save £600!!!
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LR
(@Lu7bb) reported
@EE URGENT PLEASE HELP I’m running out of time!! I appreciate you are busy. I’ve just texted ROAM FURTHER to 150 and it replied I can only use 150 in UK. I spoke to your team on 27th May. The man said he had added my roam pass, it was meant to start yesterday. I can’t call.
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Paul Wickers
(@PaulWickers3) reported
@EE Today marks the start of another 6 days of network upgrades with little or no service. Since March this has happened no less than 8 times and 24 days! My phone has become the most expensive paperweight I have ever owned. Well atleast EE understood they offered me £6.10!
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Charlotte
(@_CharlotteLou) reported
@EE Not a word. The lady I spoke to agreed to take £30 off initially which I am grateful for, however it clearly states free on the EE app so I feel that's not good enough. She also said it's very misleading so clearly agrees with my whole complaint. Awful service.
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Matt Shaw 🏴☠️
(@The_Matt_Shaw) reported
@NeiceyKayy @EE I always message them when I have a problem and, whilst sometimes it might take a bit for them to get back to me, they always fix whatever issue I am having. I cannot fault them. Maybe try that? Hope you get whatever it is sorted :)
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Justin Hayde-West
(@JHaydeWest) reported
@EE is there an issue with the broadband service in Bristol today? It has stopped working for me since ~11am
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steve swadling
(@mr_swades) reported
@EE hi I have registered for a account with EE but when I try to sign in, it tells me wrong password, when I request for password change, I do not receive any emails to change, can you help with this?
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Jemma Jenkins
(@MrsJenks54) reported
Have to congratulate @ee on their fabulous service. After trying to connect an incompatible package and leaving me without service, every time I chase there is no resolution and another 24 hours is added to the response time. Great work!
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Gavin
(@GavinStalgis) reported
@EE I need help... tried getting through to you since yesterday but had no replies at all. Need help activating my ROAMING. I've DM you many times to no luck.