EE Outage Report in Merstham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (49%)
-
Phone (24%)
-
Wi-fi (13%)
-
Total Blackout (9%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Merstham, Surrey, England
The most recent EE outage reports came from the following cities: Bromley, Croydon, Orpington, London, Crawley, Caterham, Redhill, Coulsdon, Reigate, Edenbridge and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 Bromley |
Internet | |
| Croydon |
Internet | |
| Croydon |
Phone | |
| Orpington |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
-
Stuart Ions
(@Stueypot) reported
from
Croydon, England
@EE lads not been able to make calls for 4 hours now. Along with Palace getting pumped by Brighton this is not improving my mood. Help
-
David Abbott
(@starfilms) reported
from
Bromley, England
@EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.
-
AH
(@ashleyhaase0) reported
from
Croydon, England
@EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.
-
Kelly Kilner
(@KellyKilner) reported
from
Lambeth, England
Customer service versus transactional sales service. There’s a difference. @EE poor show EE
-
RichieRich ✌🏻💚
(@RichCroft87) reported
from
Croydon, England
@EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent
-
Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!
-
Allen Horrod
(@AllenXL) reported
from
Horley, England
@EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.
-
Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE my phoned not working again 2nd time this week
-
Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.
-
David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
-
Maya Stone
(@elusivemoment) reported
from
Kingston upon Thames, England
@EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.
-
Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
-
Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE phone not working AGAIN 3rd time since march this is unacceptable
-
Allen Horrod
(@AllenXL) reported
from
Horley, England
Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !
-
Niall McDougall
(@niallmcdougall) reported
from
Lambeth, England
@ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀
-
Plamen Pantev
(@PantevPlamen) reported
from
Merton, England
That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame
-
Vladimir Sivc
(@vladyhell) reported
from
Lambeth, England
@EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(
-
William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
-
Jonathon Greenhow
(@coffeemadman) reported
from
Lambeth, England
Jeez the data speeds in London today on @EE have been so bad. It seems just all over it’s been slow.
-
Sammy jo
(@tink1806) reported
from
Felbridge, England
@EE disappointed in the service received. upgraded my phone still not received it dpd saying they never received it from u. U saying u sent it. Customer service saying they will call me back never heard back got cut off. Very angry &thinking of cancelling my contract completely
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
mh131
(@kmh1314) reported
@EE please help. My bro signed up in Sep for deal £12 pm SIM for 24 mths. Was told 1st payment wd be £17, which wd be refunded. Just got Oct bill & £17 taken out! He has 10yr old phone & just pays SIM. Please help.
-
Steve Cronin
(@SteveC71) reported
@EE Rescheduled for tomorrow , but not got high expectations considering all there vans serving the largest region in Scotland have all broken down on the same day!
-
Mr Veggie Kray
(@veggiekrays) reported
@mags_louise @EE I'd avoid talk talk like the plague if I was you. Worse service I've ever had and I've never spoken to anyone who's had a good experience with them
-
TheChauffeur.Club
(@Chauffeur_Club) reported
@EE I placed a preorder and was terribly let down.
-
Mark
(@Mark29071823) reported
@shortlew @sighmohn @EE I wouldt hold my breath after waiting 3 wks I received an email 2say it would b delivered between the 18th and the 23rd then this morning (18th) I received another message saying awaiting confirmation again and when I called was told there’s no new date yet lol they are terrible
-
AveravalLevor
(@AveravalL) reported
@EE Yes! I wrote about my situation this morning. My partner hasn’t been able to work from home, I haven’t been able to do my online weekly shop due to pages not loading because mobile data is also very slow.
-
JC
(@JLC1499) reported
@EE Worst phone company ever, you must be giving yourself that award, never get a signal and my phone freezes constantly yet I’ve been told if I want to change phone even to downgrade it will be £600. Absolute fraudsters.
-
Hattikins 🇪🇺🏴
(@HatteeHat) reported
Dear @ee and @O2 I’m counting down until I can change provider, AGAIN. Please sort the basics. So bored of hearing about 5G etc when every day I drive through areas which don’t even have a basic phone signal. It’s North Wales & N.Shropshire, not the moon.
-
Tariq Sheikh
(@tazmaraz9) reported
@EE Aboustly cretins of a business. Expect you to pay for service they ain't providing and then threaten to disconnect you if you call every day to get the problem resolved. Avoid at all costs.
-
Mark
(@Mark29071823) reported
@EE I wouldn’t know about the signal due to the fact I ordered a phone 3 weeks ago and still waiting every week I’m told by the end of the week now they’ve said by the weekend or we will refund you what a joke of a network I’ll stick with virgin mobile