EE Outage Report in Merstham, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Merstham, Surrey, England
The most recent EE outage reports came from the following cities: London, Croydon, Worcester Park, Crawley, Purley, Carshalton, Horley, Beckenham, Thornton Heath, Bromley, Banstead, Sutton, Streatham, East Grinstead and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| Worcester Park |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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Abigail K
(@abikatldn) reported
from
Bromley, England
According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
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Claire Champion
(@Champion3Claire) reported
from
Bromley, England
@EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou
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Gareth Wyn
(@garethwyn70) reported
from
Lambeth, England
Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...
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Andy Smith
(@SmudgerAndy) reported
from
Lambeth, England
Hi @EE please get in touch ASAP to help resolve this request 👇
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tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
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paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@EE Is online chat not working
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John
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Matt Lawley
(@mattlawley703) reported
from
Croydon, England
@EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
EE Issues Reports
Latest outage, problems and issue reports in social media:
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B R O O K E - she/her 🇺🇦🇦🇫
(@brroookee) reported
@EE sick of your generic responses and abysmal “customer service” (if you can even call it that!) I’ve been trying to get in touch for 3 days. The app never connects to a guide, no one on twitter can access accounts to help, and I have laryngitis so can’t call 150… SORT IT OUT😡
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Akeela Ahmed MBE
(@AkeelaAhmed) reported
@EE hi it’s been over 24 hours and the broadband is not working. We would like a refund for having to pay for WiFi elsewhere locally and for not being able to use steaming services. This is not the first time and I’m minded to complain to the regulator. Thanks
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Chris Feltham-Smith
(@dapperlad2911) reported
@EE any chance I can talk to a human? I can’t track my iPhone order, can someone help
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Scott Souter
(@scotty2442) reported
@EE That’s rubbish, clearly nobody on the chat…..was on yesterday morning at 8am and didn’t get a reply ALL day!! And looks like a repeat again today, joke of a service
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Robert Frame
(@hiaw61) reported
@EE Oh once again it happens every Sunday afternoon your rubbish 5G router stops working Appalling equipment and a complete waste of the monthly fee Looks like I’ll have to do a reset again again again and again again again Total CRAP
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Jamie Walker 🇺🇦🇺🇦💙💙💛💛⚒⚒⚒
(@jaywalk111) reported
@EE your customer service and the staff in your Yate store is / are disgusting. I will be moving to another provider tomorrow!
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shaun
(@1971wilko) reported
@EE I tried online and couldn't find it. It's not in the Data and Roaming part. Mind you, the EE website is truly awful, slow and buggy.
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B R O O K E - she/her 🇺🇦🇦🇫
(@brroookee) reported
@EE I’ve been struck down with laryngitis, hence using the online chat! I quite literally cannot speak
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pete heighes
(@Pch42002) reported
@EE our broadband had been down all day in the Hampshire area. Is there a problem??
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Romario Lourenço
(@RomarioLourenco) reported
@Tango5_sec @EE My entire apartment building (and area) is experiencing an outage since Thursday. We’ve received no comms or update on when it will be solved. Genuinely can’t do our jobs right now.