EE Outage Report in Merstham, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (38%)
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Internet (35%)
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Total Blackout (12%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merstham, Surrey, England
The most recent EE outage reports came from the following cities: London, Crawley, Croydon, Lingfield, Mitcham, Purley, Epsom, Coulsdon, Kingston upon Thames, Walton-on-Thames, Bromley, Streatham, Sutton, Worcester Park and Forest Row.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Crawley |
Internet | |
| London |
Phone | |
| London |
Internet | |
| Croydon |
Internet | |
| Croydon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
@EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz
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tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Lambeth, England
@dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge
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Ant
(@Ant_RTW) reported
from
Bromley, England
Rail delays wouldn’t be such an issue if there was consist phone signal on the track. I’m with @EE and I have loss of signal for 60% of my journey from #TunbridgeWells into London #southeastern
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog
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Matt Lawley
(@mattlawley703) reported
from
Croydon, England
@EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls
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DarkBeige
(@Beige29) reported
from
Merton, England
Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Lambeth, England
@dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
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LukeClark
(@LukeCla49671833) reported
from
Esher, England
@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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Tim F
(@TimboBagginses) reported
from
East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
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David
(@David25892) reported
from
Lambeth, England
@EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John
EE Issues Reports
Latest outage, problems and issue reports in social media:
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carrie winter
(@CarrieWinter83) reported
@EE What’s going on I’ve had no signal all week? Can’t make or receive texts or calls. I did a Facebook post last night asking if others were having issues and lots in my city are effected. Can’t see family now I cant ring them!
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Austin
(@CptKernow) reported
Hey @EE what’s going on with the internet connection in Cornwall? We’ve got zero connection through broadband and my 4G is now extremely slow 3G!? UK’s number one provider huh?
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Chris Evans
(@chrisevans1001) reported
@EE That was who we went to but unfortunately they simply didn't understand or were not equipped to deal with a routing issue in your network and we could not get past your initial tier of support.
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Neil Simpson
(@neilwjsimpson) reported
@EE @AppleSupport just been on the phone to @EE support again this morning and again they’re telling me they need more time to fix the issue. I give up. How do I arrange returning this Apple Watch for a refund?
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Chris Evans
(@chrisevans1001) reported
@EE Morning - just checked this morning with me and a few of the others I know were affected and the connectivity issue has been resolved. Is there a better way of reporting these issues than just via customer services, who don't know how to deal with it?
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Aduu Juma masudi
(@AduuJuma) reported
@jordfcs @EE Wow that’s ridiculous. I wish they would of just said from beginning that the phone is not in stock rather then being money greedy and over promising people. I was told it’s not in stock at my nearest store but when I popped in yesterday they said they have a lot of it @EE wtf
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Neil Simpson
(@neilwjsimpson) reported
@EE No. Already spoken to your support for too many hours.
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Suse Morse
(@realSuseMorse) reported
@EE Still without internet since you switched me to fibre on Thursday. I’m told it can take until Tuesday to sort, a very poor service! I’m not feeling ‘jolly’!
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Martin Roome
(@MartinKunRoome) reported
@EE hi there. I’ve just placed an order but it didn’t give me the option to add the employee discount to the sim only deal. Could you add it to the account please. If not could you cancel the order. Thanks.
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John
(@johnwardie) reported
@EE No service in London N51BE, please advise what is happening and when