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EE Outage Report in Merstham, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merstham, Surrey, England 01/11/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merstham, Surrey, England

The most recent EE outage reports came from the following cities: London, Bromley, Croydon, Beckenham, Leatherhead, Sutton, Coulsdon, Crawley, Edenbridge, Warlingham, Orpington, Dorking, Sidcup, Epsom and Reigate.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomBromley Total Blackout
United KingdomCroydon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCroydon Wi-fi

Community Discussion

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EE Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Croydon, England

    So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog

  • DaveArnold91 Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Lambeth, England

    @dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

  • smartpicsuk The Burtons (@smartpicsuk) reported from London, England

    @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

  • Ant_RTW Ant (@Ant_RTW) reported from Bromley, England

    Rail delays wouldn’t be such an issue if there was consist phone signal on the track. I’m with @EE and I have loss of signal for 60% of my journey from #TunbridgeWells into London #southeastern

  • Beige29 DarkBeige (@Beige29) reported from Merton, England

    Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

  • Mr_Unique_Voice Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • DaveArnold91 Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Lambeth, England

    @dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge

  • nicolasjsmith Nick Smith (@nicolasjsmith) reported from Kingston upon Thames, England

    @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Croydon, England

    So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice

  • stevejnorris Steve Norris (@stevejnorris) reported from Lambeth, England

    @EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

  • AzzyChill 🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • TimboBagginses Tim F (@TimboBagginses) reported from East Grinstead, England

    @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

  • David25892 David (@David25892) reported from Lambeth, England

    @EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Croydon, England

    @EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz

  • bukkushan 🧘🏾‍♀️ (@bukkushan) reported from Croydon, England

    @EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • revelationspace Andrew (@revelationspace) reported

    @EE That doesn't seem like a tangible benefit to me - your service is already award winning, no? Additionally, why not just let me pay extra for uncapped data if I go over the allowance? I know I'm only one person but you'll be losing me to Three at renewal time.

  • DanWalkerDJ Dan (@DanWalkerDJ) reported

    @ASC_Jez @EE @WeAre8Official 100% agree. Customer since ORANGE days. 23 years. Stayed despite them not being the cheapest. Time to look elsewhere

  • lukeshungry Luke Austin (@lukeshungry) reported

    @EE @princerugby15 That's still terrible eventually everyone will be charged you're forcing people to lock into congrats with you

  • sammiejane_9 Samantha Jane (@sammiejane_9) reported

    @EE @FlyingHighAnd Oh hang on… when I upgrade the charges will then take effect 🤨

  • jamcarcat James Kirby (@jamcarcat) reported

    @EE @MagicBoyUK @EE say "But we face incredible pressures to continue to invest in our network" So they don't want to invest, they face incredible pressures. Never used to be an issue, the partnerships could still be had across the EU/World. This is the companies choice What a poor response

  • GripperSteb Mark ‘Tucker’ Todd-Carty (@GripperSteb) reported

    @EE @Kb19031160 How exactly does this relate to the NHS? I wasn’t actually that bothered about the roaming charge thing because I rarely visit the EU but this lazy and ill thought-out response has made me seriously consider whether I wish to remain a customer of @EE

  • cal92scho Callum Schofield (@cal92scho) reported from Normanton, England

    @dan_rar @EE Nope. They said they wouldn’t do it, their competitors haven’t done it. And now they’ve done it. I repeat: **** @EE

  • roberta44873733 robert arnold (@roberta44873733) reported

    @EE Hi...do the new EU roaming charges only apply to new customers or existing customer upgrades contracted after 7th July? So if I don't upgrade I won't incur this charge?

  • lukeshungry Luke Austin (@lukeshungry) reported

    @EE you're a joke, going back on your promise not to charge EU roaming charges, will never go with you based on that alone

  • M3th0sx Bruno Alves de Sousa (@M3th0sx) reported

    @CaptSauve @EE Yup I’ll be doing the same. I’m not that faithful that I’ll let a network screw me over. As someone that travels quite often2 Portugal I rely on readily available data. I won’t b paying more money on top of what I pay already 4 unlimited data. Can we hv some clarification @EE ?