EE Outage Report in Merstham, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Merstham, Surrey, England
The most recent EE outage reports came from the following cities: Crawley, London, Croydon, Bromley, Banstead, Sutton, Streatham, Beckenham, Purley, East Grinstead, Dorking, Epsom, West Wickham, Redhill and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
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| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Crawley |
Internet |
Community Discussion
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EE Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
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David Abbott
(@starfilms) reported
from
Bromley, England
@EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.
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Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service
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SurreyMirrorKirk
(@KR_SurreyMirror) reported
from
Crawley, England
@Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......
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David Williams
(@williada60) reported
from
Lambeth, England
@EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE What email address do I send my 30 days notice to cancel my contract
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Geoff Whitehouse
(@ByGeoffW) reported
from
Lambeth, England
@nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬
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David Williams
(@williada60) reported
from
Lambeth, England
@EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up
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Phil Hutchins
(@PhilHutchins91) reported
from
Bromley, England
Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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Maya Stone
(@elusivemoment) reported
from
Kingston upon Thames, England
@EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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MelancholyWolf
(@ItsIyke_) reported
from
Merton, England
@EE hey the green light is on my router but the broadband is down. None of my devices can connect!
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AH
(@ashleyhaase0) reported
from
Croydon, England
@EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.
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Martin Dynan
(@Dynan5) reported
from
Croydon, England
@EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE Is it any wonder I'm leaving your two bob network!
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Rob Crabtree
(@crabrc) reported
from
Lambeth, England
. @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Blundell
(@Bindrivin) reported
@EE Still very angry that after many months/years still apaulling unacceptably poor service for CF3 2NA. Tired of the constant so called fixing it offputs with lack of calls In or out!... Shameful business practice.
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Filipino Chino
(@filipino_chino) reported
what a f'ing joke @plusnet mobile is at times, @EE confirms they have an issue in my area and Plusnet use their network, they state they have no known issues in the area. Think it's time to move my contract to another provider... been a month now with basically no signal.
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Mark_TheRed
(@Mark_TheRed) reported
@EE are the most disgusting company ever !! I’ve moved to the US and they are the only company to charge me extortionate amounts !!! 30 years service and tens of thousand spent with them for personal and business mean nothing !!! Loyalty means nothing to this company
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Alan Brown
(@AlanBro99930652) reported
@cedric08026845 @EE I had enough. Spoken to lots of different people at EE, some nice and some rude. My bill is generally £130 a month and I have been with EE for many years. They tried to offer £50 back from the £200 but I let them keep it if the small amount of profit is so important to them.
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Paul
(@PSmiffy76) reported
@BDabell @_Ja88erwocky @EE It's more bullshit than the landing a plane one. ATC was done in ww2 with counters on a board and only phone lines. The pilot had control and there was no doubt a team at the airport in case the system went down.
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Paul
(@smokeandwax) reported
A reliable Internet connection is a key part of my cancer treatment. I recently had a problem with @EE and @MarcAllera and his team pulled out all the stops to fix it. Kudos to them for great service.
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it's my name not yours
(@sarloe1306) reported
@EE @sarah269 Happening at my home too...all three mobiles working but solid red light on router...no reset,restart has worked neither another ee router...issue on ee side not ours
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Tracy TW
(@TctWard) reported
@EE Thanks for your response, I will message. Whole village without signal not just me.. tho’ back up to two bars this morning.
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Adam
(@AdamT69) reported
@EE Until it rockets with your dreadful inflation plus another 3.9% rise. Even for customers on older agreements you're now applying this. That sucks and you should be ashamed
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Colin McWoo Woods
(@colinmcwoo) reported
@EE The main reason for upgrading is that I have noticed EE have stopped my insurance coverage on my current phone and I’m assuming that’s down to the age of it