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EE Outage Report in Merstham, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merstham, Surrey, England 02/14/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merstham, Surrey, England

The most recent EE outage reports came from the following cities: Purley, London, Croydon, East Grinstead, Dorking, Epsom, West Wickham, Bromley, Beckenham, Redhill, Wallington, Coulsdon, Orpington, Leatherhead and Crawley.

Loading map, please wait...
City Problem Type Report Time
United KingdomPurley Internet
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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EE Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • Tute Matias Cervi (@Tute) reported from Lambeth, England

    Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

  • MikeT72336576 Mike T (@MikeT72336576) reported from Horley, England

    @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

  • danthomastaylor Dan Taylor (@danthomastaylor) reported from Lambeth, England

    Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

  • RezxoShaw Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • paulondon666 pavlin yankov (@paulondon666) reported from Lambeth, England

    @EE Good morning. Why have you suspended my Pay as go service ?

  • MissCharlesV CharlieH 💙 (@MissCharlesV) reported from Merton, England

    Hi @EE I’m a customer but won’t be if you become involved with #GBNews

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • EwanJStevenson Ewan Stevenson ⛄️ (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

  • thebrownmayn Walee (@thebrownmayn) reported from Merton, England

    @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

  • BurnzyH Hazel 🥸 (@BurnzyH) reported from Redhill, England

    Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

  • acroliths Christine Taylor (@acroliths) reported from East Grinstead, England

    @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

  • KarenA_69 Karen Alford (@KarenA_69) reported from Whyteleafe, England

    @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

  • Stallios76 Chris (@Stallios76) reported from Crawley, England

    @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

  • LawenLawko Lawen Lawko Karim (@LawenLawko) reported from Croydon, England

    Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

  • craigwilliamsdj Craig Williams DJ (@craigwilliamsdj) reported from Croydon, England

    @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Merton, England

    @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

  • SuttonCarers Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England

    @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ChefRobH1 Deepinthelakes (@ChefRobH1) reported

    @EE definitely the worst phone company going, along with staff that won't listen.

  • maxdpgreen22X Maximus gr33n (@maxdpgreen22X) reported

    @EE According to the map, my road should have excellent signal, but I still have nothing. Im not sure how to proceed

  • cathit3105 Cathi Tinmouth (@cathit3105) reported

    @EE Or you could use a delivery service that care!

  • silver28724 Police Inspector Short (retired) (@silver28724) reported

    services which were connected with previous provider with no issues. And @EE state they have best and most reliable broadband, not in my house. Oh and won't leave me leave without penalties despite giving me an inferior service, it's like being held hostage and they want a ransom

  • westrowhendo John Henderson (@westrowhendo) reported

    @EE @scottyf82 If loyal customers have to beg you to give them a better deal than they can get as a new customer elsewhere, you're doing it wrong. Surely it's cheaper to keep customers than find new ones.

  • silver28724 Police Inspector Short (retired) (@silver28724) reported

    @EE you can assume sales are more important than customer service, one problem solving attempt was offer me extenders/boosters at £10 a month rather than a considering they hadn't sold me what I wanted to begin with and comparable to my last provider who I now wish I hadn't left

  • LDdex LDdex (@LDdex) reported

    The **** show that is @bt_uk refuse to acknowledge a fault at my parents house. They've been with no internet for week. Because of ditgal voice they have been without a landline. The number one growing network for complaints @EE

  • ab4rl3y andrew barley (@ab4rl3y) reported

    @EE so after 10 years of pying nearly £24.000 in contract/line payments, as soon as I can't make a payment I'm getting cancelled and dept collecter letters. Nice customer service.

  • silver28724 Police Inspector Short (retired) (@silver28724) reported

    @EE Been there, done that and didn't achieve a lot. Now have 2 x bulky socket devices and a cable to sort an issue of WiFi to a TV box 7ft away from the router. Not good. Many hours of calls and chats, have an engineer here in a week, will they resolve it or will my house be at fault

  • sa1888 SA_GreenWhite (@sa1888) reported

    @EE @charles_uk Genuinely what is the point in having X, Facebook etc when your go to is call us? Your customer service is poor at best. Trying to call EE is non existent as it try’s to palm you off with texts and go to website. It’s a shite show since you have been bought by BT.