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EE Outage Report in Merstham, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merstham, Surrey, England 01/23/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merstham, Surrey, England

The most recent EE outage reports came from the following cities: London, Croydon, Crawley, Beckenham, Mitcham, Purley, Bromley, Leatherhead, Sutton, Coulsdon, Edenbridge, Warlingham, Orpington, Dorking and Sidcup.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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EE Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • angegillis Andrea Gillis (@angegillis) reported from Lambeth, England

    @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

  • warrenmcgrath1 Warren (@warrenmcgrath1) reported from Bromley, England

    @EE are there any outages or problems in Bromley? Internet down and has been most of the day.

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

  • jon_turner276 Jon Turner (@jon_turner276) reported from Whyteleafe, England

    @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • jimmyb01 Jimmy (@jimmyb01) reported from Merton, England

    @EE is MyEE down? Can’t log in on app or website

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

  • JamieSenitt Jamie (@JamieSenitt) reported from Kingston upon Thames, England

    @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

  • issavibe95 Sholeve Davies 🇸🇱 (@issavibe95) reported from Croydon, England

    @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

  • 75Snapper GraemeT (@75Snapper) reported from London, England

    @EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

  • warrenmcgrath1 Warren (@warrenmcgrath1) reported from Bromley, England

    @EE Problem solved since this.

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • patsbsv Patsbsv @16567 (@patsbsv) reported

    @EE I hope you can help. I came to thailand 2 months ago so cancelled my data plan. I need to contact my bank, calls are barred though. I topped up £5 so I could call them. They cant ring my phone also. What is wrong and how do I fix it please. My credit card is blocked. No money

  • amys_francis Amy Francis (@amys_francis) reported

    @EE Hi, Norwich area. Any reason why I have no signal/unable to send texts? Thanks.

  • MJ_Andrews1 Michael Andrews (@MJ_Andrews1) reported

    @EE Yea it's been sent off for investigation but still doesn't help the situation. 72 hours for a response to find out what's happened then what every else has to happen after the fact in order for me to receive the phone. Absolutely no reimbursements for this

  • mua_gem GemMUA (@mua_gem) reported

    @EE why is it that everyone who works for your telephone customer services is stupid and unhelpful? What is that? I have no idea why or how you've been rated number 1 for 9.5years apparently.

  • RockyLipschitz RockyLipSCHitz (@RockyLipschitz) reported

    @EE still no resolution from this really dishonest company.Sent them an email showing how their 4 customer service representative lied but no response. Keep away from this company #mobile #phones #dishonest

  • Public_Pers Pers says Wear a Mask! Climate Action NOW! 🌍🌲🌳 (@Public_Pers) reported

    Bloody marvellous! Damned @EE broadband has fallen down due to "a major incident," whatever *that* might be!

  • throwit234 wealdstoner (@throwit234) reported

    @TheRealLKA @EE Yep, **** EE, my contract has gone up over £10 a month, having only took out the contract late last year. Never ever using them again.

  • ColinCAustin Colin Campbell-Austin (@ColinCAustin) reported

    @EE I’ve been trying to get hold of you for three days now. Friday, Saturday and today. Each time holding for nearly an hour then giving up. I’ve used your messaging service with no response. Can tell you tell me how to get hold of you

  • Harrietb88 Harriet Bartlett (@Harrietb88) reported

    @EE Yet I continually don't have signal where I work! And we don't even have EU roaming anymore. It's a joke

  • IhaveAnudge57 Silent Laughter (@IhaveAnudge57) reported

    @EE Finally broken away from you guys after 20 years from one2one to T mobile to EE same number but your prices are getting a joke and considering everywhere has Wi-Fi in London and you can get a cheap VPN for security I no longer need your 5G coverage at overpriced rates