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EE Outage Report in Merstham, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merstham, Surrey, England 01/26/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merstham, Surrey, England

The most recent EE outage reports came from the following cities: London, Ashtead, Merton, Croydon, Crawley, Beckenham, Mitcham, Purley, Bromley, Leatherhead, Sutton, Coulsdon, Edenbridge, Warlingham and Orpington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomMerton E-mail
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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EE Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • AndrewDacre Andrew Dacre (@AndrewDacre) reported from Crawley, England

    Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

  • sandy118118 S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

  • samgwentucker Sam Tucker (@samgwentucker) reported from Lambeth, England

    Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

  • JamesGillComedy James Gill (@JamesGillComedy) reported from Bromley, England

    Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • TaniaTells Tania Hinds (@TaniaTells) reported from Lambeth, England

    @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

  • 75Snapper GraemeT (@75Snapper) reported from London, England

    @EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

  • JamieSenitt Jamie (@JamieSenitt) reported from Kingston upon Thames, England

    @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

  • jamesCgreen93 James C Green (@jamesCgreen93) reported from Kingston upon Thames, England

    @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • HubNutVids Ian Seabrook (@HubNutVids) reported

    @sqweki2002 @EE Wouldn't help. I'm not on EE and I'm not currently in Wales. ;-)

  • 1977_terri Terri 💙🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@1977_terri) reported

    @MissLauraHolmes @EE That's disgraceful customer service. People before profits EE especially when recommendations go a long way to influencing potential customers

  • SheninAmaraDJ Shenin Amara  HousePassion.TV📺 5th God 🦉 (@SheninAmaraDJ) reported

    @sambeachdj @EE It’s worse if I hang up now

  • PH1795 PH🏳️‍🌈🇪🇺 (@PH1795) reported

    @MissLauraHolmes @EE Another example of absolutely atrocious customer service from EE! Despicable shisters!

  • huntervonwolf Hunter they/he (@huntervonwolf) reported

    @MissLauraHolmes @EE That's a **** way to treat your customers @EE. Do better!

  • natnifp fintan Pritchard (@natnifp) reported

    So @EE allowed scammers to order an iPhone and upgrade my contract with nothing but my name and number. Legitimized the scammers by confirming it was EE contacting me. Stated it will take 72 hours to fix my account by which time my account will lapse. Oh and Can't offer a thing

  • satellwt nat ♡s sasha 🦇 (@satellwt) reported

    help @EE

  • dan1elhamilton Dappa (@dan1elhamilton) reported

    @EE being on hold to customer services for 90 minutes is an absolute joke

  • MariaSB85NYY 🇺🇦Maria S B🇺🇸🗽🏴‍☠️♠️⚔️🐉☮️❤️🫂 (@MariaSB85NYY) reported

    @MissLauraHolmes @EE I’m so sorry that’s happening horrible of @EE it’s not right at all

  • steviebrewer741 steviebrewer74exe (@steviebrewer741) reported

    @EE when you have been a loyal customer for over 8 years running 3 contracts and every day I need to talk to a human being you are always having a high number of calls??? Lies