EE Outage Report in Merstham, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Merstham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merstham, Surrey, England
The most recent EE outage reports came from the following cities: London, Wallington, Coulsdon, Orpington, Croydon, Leatherhead, Crawley, Redhill, Ashtead, Merton, Beckenham, Mitcham, Purley, Bromley and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Rob Cockerton
(@bertie_cee) reported
from
London, England
@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!
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Jenny Sanders
(@gothtink696) reported
from
Croydon, England
@EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want
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Veena Patel
(@VeenaPa42103967) reported
from
Croydon, England
@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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AA Ron 🖤 👟
(@Munden87) reported
from
Addington, England
@EE has there been network issues in London today? As I had 5G earlier but nothing was working?!
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Robert Dunford
(@repd1975) reported
from
Esher, England
Hi @EE is there an issue with sending texts in the SW London region right now?
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
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T y k e
(@tykeharvey) reported
from
Worcester Park, England
@ee 5G is worse than there 4G it never blood loads anything
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petrolheadharry
(@HarryHardy91) reported
from
Bromley, England
@ee down again ? Not able to make any calls or internet
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@EE pls put a stop to the snake Ad. It's horrible and traumatising.
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Faisal M
(@Faysal_noor) reported
from
London, England
@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!
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Paul Dunne
(@ThemoonIHATEYOU) reported
from
London, England
@EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?
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Angela Magny
(@AngelaMagny) reported
from
London, England
Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rhyce | Second Sense
(@SecondSenseTV) reported
I just wish that, for once, the @EE website would actually work properly. There seems to always be some part of it broken. For what is probably the best mobile network in the UK, they have a pretty **** website.
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Andrew Graham
(@Andrew1304) reported
@beanz2809 @EE I get a very poor 3G signal in the office, never mind 5G, not great when you’re next to their main call centre
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M & M
(@SpursThe) reported
@EE Ok. Thanks for you help. So why change end in plug and not keep usb
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Georgia Reubinson
(@GeorgiaReubins1) reported
@EE When are you getting stock for s22 ultra burgundy? I upgraded early on Saturday just gone and said was in stock. Now on Tuesday it’s out of stock with no updates of when I will get my phone. Quick to take my money but no help of updates.
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ₕₒₒₚₛ ₕₐᵥₑᵣ 🚩🏴☠️🇵🇸🍀
(@LouiseMichelCSC) reported
@EE is your shop down? Always seems to be down when it comes time to upgrade?
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𝒜𝓃𝑔𝑒 𝒞𝒽𝒶𝓃
(@vodkaangel22) reported
@EE We’ve moved into the next data period now so it’s resolved. Hope we don’t have the same problem again in a March!
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The Mighty Hammers
(@HammersMighty) reported
@EE thank you paid my bill on time as normal, followed all the guides tried calling today and wasn’t any help and my broadband still doesn’t work
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Kerr
(@Kerrg1) reported
Anyone else having problems logging into @EE ?
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Neil Arliss 🍻🍻
(@GrimsbyAirlie) reported
@EE Hi, the unlock code provided by EE doesn't work so I have used all the network unlock attempts. The only way to fix is to send off to an approved Sony repair centre, which I have done at my cost. Will see what happens when I try again
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Amber Louise
(@amberplustwo_) reported
Hey @studentbeans I’m still waiting on a response as to why my discount didn’t work on @EE contract. They told me to email you for help and you’d be able to verify it with them but your email response told me to do it online.