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EE Outage Report in Merstham, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merstham, Surrey, England 01/25/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merstham, Surrey, England

The most recent EE outage reports came from the following cities: Croydon, London, Crawley, Beckenham, Mitcham, Purley, Bromley, Leatherhead, Sutton, Coulsdon, Edenbridge, Warlingham, Orpington, Dorking and Sidcup.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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EE Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • jon_turner276 Jon Turner (@jon_turner276) reported from Whyteleafe, England

    @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

  • warrenmcgrath1 Warren (@warrenmcgrath1) reported from Bromley, England

    @EE are there any outages or problems in Bromley? Internet down and has been most of the day.

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

  • jimmyb01 Jimmy (@jimmyb01) reported from Merton, England

    @EE is MyEE down? Can’t log in on app or website

  • JamieSenitt Jamie (@JamieSenitt) reported from Kingston upon Thames, England

    @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

  • warrenmcgrath1 Warren (@warrenmcgrath1) reported from Bromley, England

    @EE Problem solved since this.

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

  • issavibe95 Sholeve Davies 🇸🇱 (@issavibe95) reported from Croydon, England

    @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

  • angegillis Andrea Gillis (@angegillis) reported from Lambeth, England

    @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

  • 75Snapper GraemeT (@75Snapper) reported from London, England

    @EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LAP_Racing 🧡 Peter Laborne 📸 (@LAP_Racing) reported

    I don’t know what’s happened to @EE’s signal over the past couple of days by I’ve barely had a signal despite it showing “full” 4G. Can’t call, text or use data. From St Ives to Cambridge at least. Nothing. I have to keep hoping for WiFi spot. Sort it EE!

  • blackshadowtune Masoomy (@blackshadowtune) reported

    @EE im so tired of never having. Reception at home while paying for 3 phone lines 👏🏽

  • nikolajht Nikolaj Hansen-Turton (@nikolajht) reported

    @NishParmarPhoto @ManLikeJJ @EE If you turn off Wi-Fi calling it fixes the issue but unfortunately you lose access to Wi-Fi calling

  • TrevorPhilipinc Trevor Philips (@TrevorPhilipinc) reported

    @KieferNealy @EE It’s a pisstake because it’s a recurring problem that happens every time I try to access the app

  • gmusement gmusement (@gmusement) reported

    I feel pretty shortchanged that I chose my new @EE network mobile contract based on their excellent 4g and 5g coverage at my house, and yet when everything is started, I have barely a signal inside or outside, and cant make any calls from inside the house. 🤬

  • Muddyoldengr Muddyoldengr (@Muddyoldengr) reported

    @EE The service has been poor all day. Rebooted seems to have resolved; seems like reboot is a daily necessity

  • Muddyoldengr Muddyoldengr (@Muddyoldengr) reported

    @EE Thanks. I’ll also see what another provider can offer. The standard of supply has been poor for a while

  • ImStillLeo HiImLeo (@ImStillLeo) reported

    Sorry that the stream ended early tonight folks, the internet was so bad I couldn't even talk over discord. I'll recap everything in Episode 15, also I'll do my best sweetalkin' to @Jeffadath to get a recap made asap. I'll also try and get @EE to fix their **** this time...

  • Rhianno89821097 Rhi (@Rhianno89821097) reported

    @EE So disappointed, i have been a loyal customer for years, but you can’t seem to offer me an upgrade that doesn’t mean me paying a stupid amount of money!

  • Muddyoldengr Muddyoldengr (@Muddyoldengr) reported

    @EE sort your broadband service out. Trying to watch the rugby on Prime and signal is shocking.