EE

EE Outage Report in Merstham, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merstham, Surrey, England 12/25/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merstham, Surrey, England

The most recent EE outage reports came from the following cities: London, Croydon, Orpington, Dorking, Crawley, Bromley, Sidcup, Epsom, Reigate, Cobham, Caterham, Redhill, Coulsdon, Purley and Beckenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John

  • abikatldn Abigail K (@abikatldn) reported from Bromley, England

    According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Croydon, England

    So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes

  • Ant_RTW Ant (@Ant_RTW) reported from Bromley, England

    Rail delays wouldn’t be such an issue if there was consist phone signal on the track. I’m with @EE and I have loss of signal for 60% of my journey from #TunbridgeWells into London #southeastern

  • mass1976p paul massey (@mass1976p) reported from Kingston upon Thames, England

    @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

  • TimboBagginses Tim F (@TimboBagginses) reported from East Grinstead, England

    @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

  • escudeiro_ana Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • Beige29 DarkBeige (@Beige29) reported from Merton, England

    Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

  • mattlawley703 Matt Lawley (@mattlawley703) reported from Croydon, England

    @EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls

  • garethwyn70 Gareth Wyn (@garethwyn70) reported from Lambeth, England

    Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • SmudgerAndy Andy Smith (@SmudgerAndy) reported from Lambeth, England

    Hi @EE please get in touch ASAP to help resolve this request 👇

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • Champion3Claire Claire Champion (@Champion3Claire) reported from Bromley, England

    @EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • A1964Mark MarkA1964 (@A1964Mark) reported

    Bit insensitive of @EE and @btsport to show an advert of Kevin Bacon trapped underground considering the players are wearing black armbands to support the victims of the Turkey and Syria earthquakes 😔

  • Joanne1062 Joanne Morrison (@Joanne1062) reported

    @EE when will the issue be fixed in PH33 7JL? Online network checker still reports an issue and its been like this for around 3 weeks now. 4/5G is very poor.

  • __Duncs__ Duncs@mastodon.scot (@__Duncs__) reported

    @EE you 5G service really is a game changer isn’t it?

  • AliceCass1 Alice Cass (@AliceCass1) reported

    @EE are you having problems with your app at the moment? Not been able to log in for 2 days, it just goes round in circles on the login page 🙄

  • Dee_F88 Dee Featherstone (@Dee_F88) reported

    @EE Can you confirm that I have the option to terminate my contract with no exit fee within 30 days of receiving my price hike message? Isn’t that my legal right? @MartinSLewis That’s what it suggest on Citizens Advice

  • SusanCa61195332 Susan Case (@SusanCa61195332) reported

    @EE @btsport - come on EE what terrible terrible taste your latest advert is in. Advert should be pulled - man buried underground...good lord, haven't you seen the news recently. Utterly disgraceful, have some respect!

  • Hazzreid Haze Reid 😷☮ (@Hazzreid) reported

    Do not, I repeat, do not use @EE recycling service. I sent a perfectly usable mob phone to them, no scratches on at all. They quoted £15 then said £5! I'd rather give it away!. Swizz.

  • Dee_F88 Dee Featherstone (@Dee_F88) reported

    @EE Great that… but I never have signal! I also don’t have any add ons. And only use 5gb out of 40 a month. So WHAT exactly am I paying £85 pounds for?

  • DannyMcMurtry Daniel McMurtry (@DannyMcMurtry) reported

    @EE Ordered upgrade for my son today. Never like paying upfront cost for an upgrade, but needs must. Was told £50. Agreed to pay £50. Got charged £56.98. Why??

  • CyberneticDave David Lumm (@CyberneticDave) reported

    There's a man walking up and down my street purporting to be from @bt_uk/@EE. Apparently trying to convince people to switch. He wanted to hold my phone to do a speed test. Heck no. Is that a thing they genuinely do as a company? @MartinSLewis know anything about this?