EE Outage Report in Merstham, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merstham, Surrey, England
The most recent EE outage reports came from the following cities: London, Croydon, Leatherhead, Crawley, Redhill, Ashtead, Merton, Beckenham, Mitcham, Purley, Bromley, Sutton, Coulsdon, Edenbridge and Warlingham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Leatherhead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Allen Horrod
(@AllenXL) reported
from
Horley, England
@EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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Maya Stone
(@elusivemoment) reported
from
Kingston upon Thames, England
@EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.
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Allen Horrod
(@AllenXL) reported
from
Horley, England
Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !
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Rob Crabtree
(@crabrc) reported
from
Lambeth, England
. @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2
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Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE phone not working AGAIN 3rd time since march this is unacceptable
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Jonathon Greenhow
(@coffeemadman) reported
from
Lambeth, England
Jeez the data speeds in London today on @EE have been so bad. It seems just all over it’s been slow.
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David Abbott
(@starfilms) reported
from
Bromley, England
@EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.
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AH
(@ashleyhaase0) reported
from
Croydon, England
@EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.
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Niall McDougall
(@niallmcdougall) reported
from
Lambeth, England
@ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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Geoff Whitehouse
(@ByGeoffW) reported
from
Lambeth, England
@nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Vladimir Sivc
(@vladyhell) reported
from
Lambeth, England
@EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(
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RichieRich ✌🏻💚
(@RichCroft87) reported
from
Croydon, England
@EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Niz
(@TheBizNiz82) reported
A word of warning for anybody thinking about joining @EE. #EE are not 'the nation's fastest network provider' and certainly don't provide the most 4G coverage where I live in Stockport. Their suggested work around 'Turn on WiFi calling as we don't guarantee coverage indoors'
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Helen Sheridan 💙
(@MissHellsBells1) reported
Shocking service from @EE, engineer came round yesterday said he couldn’t fix the problem & would arrange for someone else to come out.he didn’t so called @EE this morning a very ‘nice’ man said he would sort the problem,get an engineer to visit tomorrow & call me back. So far
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Chris C
(@chris_c1982) reported
@EE I am having signal problems with my phone since last night I keep restarting my phone but signal keeps going between 4g and no signal at all
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Indi Singh
(@iamindisingh) reported
@VodafoneUK why not cut out the waste and let me speak to the 3rd party directly. Or if everything has a DIY approach why not save me some money and create a self service portal. Ridiculous that it’s still not sorted. Call @EE and say can you switch on VM and it’s done! No Faff!
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grant
(@Grantybhoy93) reported
@EE Yes but I was told 3 weeks ago at time of purchase of a new contract that I would have a ps5 as part of account just waiting for stock .. but never told it was subject to availability.. was told when they come back in stock I would receive one ... custom will be going else where
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Beverley Johnson
(@sweetieb37) reported
@EE Hi I need my phone replaced asap, I've been having problems with it for the past year.
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Nur
(@AMothersSon) reported
@EE do you guys even know how to treat customers? I had a manager on the chat who couldn't explain your flawed system after cancelling an order and I was told to wait in the chat, 5 minutes later he ended the chat because he didn't know what to say. Goodbye to you guys.
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🤜Adventures of Paul🤛
(@Paul72503943) reported
@EE when will we get 5G in Southampton uk the 4g signal here is bad enough
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Helen Sheridan 💙
(@MissHellsBells1) reported
No call. My internet was supposed to be switched on last Friday. Looks like I’ve made a mistake going with @ee. I am not going through the BH weekend with no internet. Not good customer service and you seem to employ liars! Sort it now please 😤
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Lisa Yiasemides
(@LYiasemides) reported
@EE At some point in the last 2 hours my SIM has stopped working. I can't make or receive calls or texts. Please can you advise me how I can get in touch? I don't have a landline either. Btw I tried the three problem fixes suggested in your FAQs but nothing changed.