EE Outage Report in Merstham, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Merstham, Surrey, England
The most recent EE outage reports came from the following cities: London, Croydon, Horley, Beckenham, Thornton Heath, Crawley, Bromley, Banstead, Sutton, Streatham, Purley, East Grinstead, Dorking, Epsom and West Wickham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
Wi-fi | |
| London |
Phone | |
| Croydon |
Wi-fi | |
| London |
Wi-fi | |
| Horley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Veena Patel
(@VeenaPa42103967) reported
from
Croydon, England
@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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T y k e
(@tykeharvey) reported
from
Worcester Park, England
@ee 5G is worse than there 4G it never blood loads anything
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Stephen Tilney
(@Stephen_Tilney) reported
from
Kingston upon Thames, England
@EE Still no "Call Back".... Perhaps the signal is poor ?!
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🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
from
Lambeth, England
It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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Rob Cockerton
(@bertie_cee) reported
from
London, England
@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@EE I'm currently receiving no service in southeast London. Is there an outage?
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@EE pls put a stop to the snake Ad. It's horrible and traumatising.
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Jenny Sanders
(@gothtink696) reported
from
Croydon, England
@EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want
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Robert Dunford
(@repd1975) reported
from
Esher, England
Hi @EE is there an issue with sending texts in the SW London region right now?
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Paul Dunne
(@ThemoonIHATEYOU) reported
from
London, England
@EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!
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Matty
(@Matty_a93) reported
from
Crawley, England
@EE is your network down right now? My phone has stopped receiving texts/data
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!
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petrolheadharry
(@HarryHardy91) reported
from
Bromley, England
@ee down again ? Not able to make any calls or internet
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AA Ron 🖤 👟
(@Munden87) reported
from
Addington, England
@EE has there been network issues in London today? As I had 5G earlier but nothing was working?!
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
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Yang Xu
(@bostoed0624) reported
from
Croydon, England
@StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Iain ⚫️⚪️
(@CtrlAltIain) reported
@DeadlineDayLive @FOXSportsArg We don’t get a strong signal up north, probably a connection thing. I’ll get on the blower to @EE
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SamF
(@SamanthaFr77498) reported
@EE Hi EE, can you explain why being with you for 20+ years in the same address and and always having 4 bars on my signal, for the past 8 months, at best I get 2 bars (often no bars), and very frequent messages telling me there is a “problem in my area”?
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Michael
(@LangCheshire) reported
@EE Your customer experience team called me and could not provide details of how they received my number They were from EE customer experience yet sounded like they were not from the UK They called me mad when I asked how they got my number
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kevin harding
(@k71vnh) reported
In my life I've made some dad decisions but quite possibly my worst ever was to go with @EE for Broadband ... hands down the worst provider I have ever used
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Mark
(@MrMChilds) reported
@EE I’ve said all I’ve got to say to you on the matter. I’ve asked for you to send an engineer and your response here’s a link. A link is not good enough. Send an engineer tomorrow or you’ll loose a long standing mobile customer.
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Gillian McKinnon
(@giframac) reported
@EE cannot get online (can’t link sim), can’t connect to anyone on the phone despite holding on for over 1/2 hour. You’re threatening to suspend my service - how am I supposed to fix this? If this is the level of service, it’s disgusting!
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lookinside
(@virtuallyinside) reported
@EE There must have been a reboot while I was out and two of my cameras were not working. I needed to check the IP addresses applied automatically but I couldn't get that info in the app.
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James
(@JamesBarnes93) reported
@EE why do you send DPD PIN codes through text when the numbers we have got with you are for iPads. We don’t receive texts through iPad. So now have to reject a delivery because this is stupid.
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...
(@LiverpoolLPL) reported
@EE how do I make a complaint
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kevin harding
(@k71vnh) reported
@EE I was over 6 months with non working extenders ! Despite paying the extra for the service . No refund ... the app is absolutely appalling ! It is absolutely no use to see what is going on within the home network when various devices aren't connecting/ dropping out ! Very poor