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EE Outage Report in Merstham, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merstham, Surrey, England 03/01/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merstham, Surrey, England

The most recent EE outage reports came from the following cities: London, Crawley, Croydon, Horley, Beckenham, Thornton Heath, Bromley, Banstead, Sutton, Streatham, Purley, East Grinstead, Dorking, Epsom and West Wickham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomCrawley Internet
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Wi-fi

Community Discussion

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EE Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • IwonaSadowska Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • alexkingtweets Alex King (@alexkingtweets) reported from Merton, England

    @Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!

  • Jrake93 Jake (@Jrake93) reported from Croydon, England

    @manxiouslife I’m with @EE... can’t relate to slow speeds, poor coverage or outages

  • Bertieburtensh1 Bertieburtenshaw (@Bertieburtensh1) reported from Crawley, England

    @EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • bukkushan 🧘🏾‍♀️ (@bukkushan) reported from Croydon, England

    @EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too

  • stevejnorris Steve Norris (@stevejnorris) reported from Lambeth, England

    @EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • Mr_Unique_Voice Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • julie_sherwood #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

  • nicolasjsmith Nick Smith (@nicolasjsmith) reported from Kingston upon Thames, England

    @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

  • DaveArnold91 Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Lambeth, England

    @dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • ScopesSiannah Siânnah Scopes (@ScopesSiannah) reported from Crawley, England

    @EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴

  • nicholasburlin Nick Burlin (@nicholasburlin) reported from Kingston upon Thames, England

    @EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • katiemellershil Katie Mellers-Hill (@katiemellershil) reported

    @EE I’m trying to add credit to my Grans mobile phone however it will not allow me to complete this online and I’m not currently with her to do it through her phone. Please can you assist as I’ve been on hold to your support team for over 30mins.

  • reachdjsparky paul (@reachdjsparky) reported

    @EE microsoft surface go 3 whats in box's plzs as i was told there be keyboard and pen as pen well over £100 so can u help?

  • Millie_NFTsH Su spirit (@Millie_NFTsH) reported

    @Yelocs73 @EE OK, I don't want to laugh. It's a bad thing, but I recognize it or not, I laughed

  • ajfkosovo Andy 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@ajfkosovo) reported

    @EE No, I hadn't been provided that. I just used the link and made my claim. Thank you for your help 👍

  • bella_jasi Jasi Bella (@bella_jasi) reported

    Never go to America with @EE . Have been trying to get help from EE for 5hrs straight, followed all their advice and have added abroad packages for roaming I’m paying for yet no signal/data/internet connection while traveling America alone, worst customer service & not reliable

  • kwamz_1 Kwame (@kwamz_1) reported

    @EE @BTGroup has the worse customer service. Quick to take your money but slow to help when they have made a mistake. Why am I having to spend a whole month chasing a #insurance claim

  • s21outlaw s21Outlaw (@s21outlaw) reported

    @EE absolutely disgusted having to wait over an hour for someone to answer in your tech support department. No care for customer retention clearly…

  • mathiasdisney Mathias Disney (@mathiasdisney) reported

    @EE there seems to be an issue with the service in Stackpole SA71?

  • Jiella Jiella (@Jiella) reported

    @EE you have replaced one faulty phone with another faulty phone. Providing a faulty reconditioned iPhone when I have paid full whack for a fully functioning one is appalling service. #daylightrobbery #ee

  • HeatherMaMyers Heather Myers (@HeatherMaMyers) reported

    @EE how long do you anticipate the outage in SL1 to last my daughter has no internet?