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EE Outage Report in Merstham, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merstham, Surrey, England 02/26/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merstham, Surrey, England

The most recent EE outage reports came from the following cities: London, Croydon, Horley, Beckenham, Thornton Heath, Crawley, Bromley, Banstead, Sutton, Streatham, Purley, East Grinstead, Dorking, Epsom and West Wickham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomCroydon Wi-fi
United KingdomLondon Wi-fi
United KingdomHorley Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • sandy118118 S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • Laura11389 Laura Hay (@Laura11389) reported from Bromley, England

    @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • Matty_a93 Matty (@Matty_a93) reported from Crawley, England

    @EE is your network down right now? My phone has stopped receiving texts/data

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

  • Star_Stef The Hon. (@Star_Stef) reported from London, England

    @EE @LNonno_ I've been having the same issue for 3 days now.

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jelterps Terpsichore (@jelterps) reported

    @EE what is happening to the internet connection for Holmfirth? I was woken in the middle of the night by my alarm because the internet was down and is still not working. When will you restore it?

  • jelterps Terpsichore (@jelterps) reported

    @EE what is happening to the internet connection for Holmfirth? I was woken in the middle of the night by my alarm because the internet was down and is still not working. When will you restore it?

  • AnnReynold73527 Ann Reynolds (@AnnReynold73527) reported

    @EE No sign of any local issues. But I can still not use my phone during the day. No WiFi/ mobile data. Can only use it about 9.30pm onwards. Even just phone calls during the day are very hit and miss.

  • hitscharming JoshiLoveArsenalFC🆒 (@hitscharming) reported

    @EE connection network signal has been so bad. It's gone 10 times worse. What has changed? Don't say too many people using it or buildings. Cuz I had the same buildings here for years and all of the sudden this 5G has destroyed connection signal.

  • JMORAN_10 Jonathan Moran (@JMORAN_10) reported

    @EE / @bt_uk -customer for 20+yrs - (ex orange) 2mobiles, TV &broadband all up for renewal this month (£176 all in). Would prefer to save the hassle of leaving but I’ve never experienced such poor customer service. Can anyone help?

  • JMORAN_10 Jonathan Moran (@JMORAN_10) reported

    @EE / @bt_uk -customer for 20+yrs - (ex orange) 2mobiles, TV &broadband all up for renewal this month (£176 all in). Would prefer to save the hassle of leaving but I’ve never experienced such poor customer service. Can anyone help?

  • SpeakinSoFreely Richard (@SpeakinSoFreely) reported

    @claretnblue_stu @EE I'm in the same boat as you I having that issue where people saying they can't hear me or just cut off in Thurrock

  • hitscharming JoshiLoveArsenalFC🆒 (@hitscharming) reported

    @EE connection network signal has been so bad. It's gone 10 times worse. What has changed? Don't say too many people using it or buildings. Cuz I had the same buildings here for years and all of the sudden this 5G has destroyed connection signal.

  • JMORAN_10 Jonathan Moran (@JMORAN_10) reported

    @EE / @bt_uk -customer for 20+yrs - (ex orange) 2mobiles, TV &broadband all up for renewal this month (£176 all in). Would prefer to save the hassle of leaving but I’ve never experienced such poor customer service. Can anyone help?

  • JMORAN_10 Jonathan Moran (@JMORAN_10) reported

    @EE / @bt_uk -customer for 20+yrs - (ex orange) 2mobiles, TV &broadband all up for renewal this month (£176 all in). Would prefer to save the hassle of leaving but I’ve never experienced such poor customer service. Can anyone help?