EE

EE Outage Report in Merstham, Surrey, England

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merstham, Surrey, England 02/21/2026 07:10

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merstham, Surrey, England

The most recent EE outage reports came from the following cities: London, Croydon, Bromley, Banstead, Sutton, Streatham, Beckenham, Purley, East Grinstead, Dorking, Epsom, West Wickham, Redhill, Wallington and Coulsdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomCroydon Internet
United KingdomLondon Phone
United KingdomBromley Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • elusivemoment Maya Stone (@elusivemoment) reported from Kingston upon Thames, England

    @EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.

  • vladyhell Vladimir Sivc (@vladyhell) reported from Lambeth, England

    @EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(

  • Ashishpatel1972 Ashish Patel (@Ashishpatel1972) reported from Croydon, England

    @EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!

  • niallmcdougall Niall McDougall (@niallmcdougall) reported from Lambeth, England

    @ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • crabrc Rob Crabtree (@crabrc) reported from Lambeth, England

    . @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2

  • starfilms David Abbott (@starfilms) reported from Bromley, England

    @EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • mo55541011 Lewis Morgan (@mo55541011) reported from Croydon, England

    @EE my phoned not working again 2nd time this week

  • coffeemadman Jonathon Greenhow (@coffeemadman) reported from Lambeth, England

    Jeez the data speeds in London today on @EE have been so bad. It seems just all over it’s been slow.

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Lambeth, England

    @nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬

  • AllenXL Allen Horrod (@AllenXL) reported from Horley, England

    @EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.

  • mo55541011 Lewis Morgan (@mo55541011) reported from Croydon, England

    @EE phone not working AGAIN 3rd time since march this is unacceptable

  • ashleyhaase0 AH (@ashleyhaase0) reported from Croydon, England

    @EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.

  • KellyKilner Kelly Kilner (@KellyKilner) reported from Lambeth, England

    Customer service versus transactional sales service. There’s a difference. @EE poor show EE

  • RichCroft87 RichieRich ✌🏻💚 (@RichCroft87) reported from Croydon, England

    @EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent

  • AllenXL Allen Horrod (@AllenXL) reported from Horley, England

    Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !

  • TBone1170 Tony L (@TBone1170) reported from London, England

    @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveAllen_ Stephen Allen (@SteveAllen_) reported from Ferndown, England

    @EE is there a problem with EE network Ferndown Dorset BH22 8QR? Thanks

  • MohammedFIslam1 Mohammed F Islam (@MohammedFIslam1) reported

    @EE app is not working and online services are down since last night? Any idea when it's going to operate properly?

  • edenchapman_ 𝕰𝖉𝖊𝖓 𝕮𝖍𝖆𝖕𝖒𝖆𝖓 (@edenchapman_) reported

    @EE absolutley useless been charged 2 months for an old co tract I cancelled and seems to be no way of getting through to them to cancel 😡😡😡

  • steve_hume Stephen Hume (@steve_hume) reported

    No @EE network in lower Swaledale since Boxing Day. Time for an Uninterruptible Power Supply (UPS)? O2 signal seems to be ok after any power cuts!

  • weebluenose1872 leagh (@weebluenose1872) reported

    @EE anybody able to give me an update on the lack of signal in my area? Somebody was to get back to me on 23rd but not heard anything.....had none or very little signal since 15th Dec!

  • thetemplah PoeticJustic (@thetemplah) reported

    @EE your Internet service is seriously getting on my nerves. Imagine so called fibre-optic plus And it trips out almost every 20 mins. I do not recommend

  • yt_jazz1011 Jazz1011 (@yt_jazz1011) reported

    @blazinfuriez @xboxuk @EE I don’t mean a vr headset where you use your phone but a legit vr headset like the oculus quest 2 with brand new vr games that can help expand Microsoft into a new generation of gaming.

  • JamesScottCook James Cook (@JamesScottCook) reported

    @EE Merry Xmas! I’m having a super hard time trying to add credit online to a 4GEE wifi mini device - I keep getting told to complete a captcha that isn’t there… I called but couldn’t get through to anyone, please help!

  • TheLordJalapeno DH (@TheLordJalapeno) reported

    @gfaz81 @RugbyLeagueLisa @EE Watching a film in 720p resolution takes up about 0.9gb an hour as a rough guide

  • MatthewSaggers Cllr Matthew Saggers (@MatthewSaggers) reported from Harlow, England

    @ee report a network issue 6 months ago don't get fix ring up for pac codes to leave and all I had is phone calls from you ever since try to see what you can do. Fix tge signal would be great. Funny part was first call dropped out the second the person could no hear me.