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EE Outage Report in Merstham, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merstham, Surrey, England 01/02/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merstham, Surrey, England

The most recent EE outage reports came from the following cities: London, Croydon, Edenbridge, Warlingham, Crawley, Orpington, Dorking, Bromley, Sidcup, Epsom, Reigate, Cobham, Caterham, Redhill and Coulsdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCroydon Internet

Community Discussion

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EE Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • PhilHutchins91 Phil Hutchins (@PhilHutchins91) reported from Bromley, England

    Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!

  • AllenXL Allen Horrod (@AllenXL) reported from Horley, England

    @EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Lambeth, England

    @nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • vladyhell Vladimir Sivc (@vladyhell) reported from Lambeth, England

    @EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(

  • ashleyhaase0 AH (@ashleyhaase0) reported from Croydon, England

    @EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.

  • mo55541011 Lewis Morgan (@mo55541011) reported from Croydon, England

    @EE phone not working AGAIN 3rd time since march this is unacceptable

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up

  • niallmcdougall Niall McDougall (@niallmcdougall) reported from Lambeth, England

    @ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE What email address do I send my 30 days notice to cancel my contract

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • elusivemoment Maya Stone (@elusivemoment) reported from Kingston upon Thames, England

    @EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this

  • crabrc Rob Crabtree (@crabrc) reported from Lambeth, England

    . @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2

  • starfilms David Abbott (@starfilms) reported from Bromley, England

    @EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • _sonnysunshine Sonny Sethi (@_sonnysunshine) reported

    @EE The device is less than 4 weeks old and I live remotely with no serious landline option.. very poor stance from your technical services team.

  • stuartmcc1983 Stuart Em (@stuartmcc1983) reported

    @EE can someone get in contact with me. 19 years I have been a customer and the way I have been treated this morning!!!!

  • LeightonBaller Leighton Baller 🇺🇦 (@LeightonBaller) reported

    @EE Yeah look, the problem isn’t my end - it’s EE’s end, search for the issue on twitter and you’ll see literally hundreds with the same issue. You guys are always quick to blame our end aren’t you? Don’t bother replying, I’m not interested anymore.

  • samcook1970 Sam Cook (@samcook1970) reported

    @EE help! Got a PAYG sim and a contract sim in my phone but I cannot find where I go to activate the PAYG sim on My EE. Is it coz I'm a contract account customer?

  • KRONK47614613 K R O N K (@KRONK47614613) reported

    @EE Are your websites down too?

  • Spireite_Tom Thomas Cooper 🇺🇦 (@Spireite_Tom) reported

    @EE Says no content found, just want to dm you. Been a customer 12 years and just have a couple of queries.

  • pjstimpson_paul Paul Stimpson (@pjstimpson_paul) reported

    @EE But still cannot get 3G in NG17. It’s strange because I can get a full 4G Signal at Flamboro Head, but no 3G signal where I live (population of 39,000).

  • Rung_Sat_Zone Satcong72 (@Rung_Sat_Zone) reported

    @EE Stupid advertisement....sick of seeing this 😒

  • GDICKWILLY DickWills (@GDICKWILLY) reported

    @EE I understand but I was never told when I got my upgrade at the end January. Your prices are already very high. When you compare the same phone and contract with @VodafoneUK they are £25 cheaper. I wish I had moved when my contract was up. I would be saving £300 a year!!!

  • abigailrose997 Abigail Stocker (@abigailrose997) reported

    @EE currently having ongoing issues with my broadband - please can someone respond to my DM