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EE Outage Report in Merstham, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merstham, Surrey, England 02/20/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merstham, Surrey, England

The most recent EE outage reports came from the following cities: Bromley, London, Croydon, Banstead, Sutton, Streatham, Beckenham, Purley, East Grinstead, Dorking, Epsom, West Wickham, Redhill, Wallington and Coulsdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBromley Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Total Blackout
United KingdomCroydon Internet
United KingdomCroydon Phone

Community Discussion

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EE Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE What email address do I send my 30 days notice to cancel my contract

  • ashleyhaase0 AH (@ashleyhaase0) reported from Croydon, England

    @EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.

  • mo55541011 Lewis Morgan (@mo55541011) reported from Croydon, England

    @EE phone not working AGAIN 3rd time since march this is unacceptable

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE Is it any wonder I'm leaving your two bob network!

  • PhilHutchins91 Phil Hutchins (@PhilHutchins91) reported from Bromley, England

    Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this

  • niallmcdougall Niall McDougall (@niallmcdougall) reported from Lambeth, England

    @ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • crabrc Rob Crabtree (@crabrc) reported from Lambeth, England

    . @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Lambeth, England

    @nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬

  • elusivemoment Maya Stone (@elusivemoment) reported from Kingston upon Thames, England

    @EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.

  • vladyhell Vladimir Sivc (@vladyhell) reported from Lambeth, England

    @EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(

  • starfilms David Abbott (@starfilms) reported from Bromley, England

    @EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • BekklsyB Becky B (@BekklsyB) reported

    @EE Hello, I have a family emergency in Germany, but I don't seem to be able to make any calls to a German network (only possible to call WhatsApp and threema). Is there a network disruption? I need to be able to make a call to a German hospital. Thanks

  • blueportaluk Martin Hodder (@blueportaluk) reported

    Terrible communication from your social media @EE … a huge network outage and absolutely no information on Twitter 🤷🤷

  • scottreids scott (@scottreids) reported

    @EE is there a problem with ee at the moment? Can't make any calls in Blackpool

  • CarlyWills83 Carly (@CarlyWills83) reported

    @EE I suddenly can’t make outgoing calls and neither can my kids on my plan - is there a problem with the network?

  • crayg_not_creg Craig 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@crayg_not_creg) reported

    @ee “we’re here from 7am till 11pm”, oh are you? Your entire network has gone down across the country and you say nothing? #eeGTF

  • SteveBullJnr Steve Bull (@SteveBullJnr) reported

    Is there an issue with @EE? Making calls is a nightmare at the moment.

  • DribblingDragon Tyler Parkin (@DribblingDragon) reported

    @EE what’s happening with the signal in my area it’s a joke

  • AdamJReeves_ Adam James Reeves (@AdamJReeves_) reported

    @EE any signal about?

  • sbrc9187 Sam ✌🏼 (@sbrc9187) reported

    @EE Is the network down? Can’t phone anyone 😕

  • Omairkhan1 Omair Khan (@Omairkhan1) reported

    @EE are you having issues again? Total blackout in making or receiving calls. Downdetector shows over 500 other people with a problem.