EE

EE Outage Report in Merstham, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merstham, Surrey, England 03/14/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (32%)

    Phone (32%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merstham, Surrey, England

The most recent EE outage reports came from the following cities: London, Croydon, Coulsdon, Hampton, East Molesey, Caterham, Epsom, Thames Ditton, Walton-on-Thames, Leatherhead, Edenbridge, Streatham, Orpington, Beckenham and Sidcup.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • sandy118118 S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • Laura11389 Laura Hay (@Laura11389) reported from Bromley, England

    @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

  • Matty_a93 Matty (@Matty_a93) reported from Crawley, England

    @EE is your network down right now? My phone has stopped receiving texts/data

  • Star_Stef The Hon. (@Star_Stef) reported from London, England

    @EE @LNonno_ I've been having the same issue for 3 days now.

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • pottr564 Pottr564 (@pottr564) reported

    Hey @EE How come as a new business customer I get a Galaxy Flip 3, 30gb data, unlim calls/sms for £46.00, but when I try to upgrade, my 10% loyalty bonus reduces the price to only £45.90. Also, new customers get the phone from stock, I have to wait 7-14 days. 😡

  • djdorset Danielle Holmes (@djdorset) reported

    @EE my dad has no signal whatsoever indoors or outdoors at his address along with some other neighbours. I can’t find how to report the problem. Coverage checker says outdoor coverage should be fine.

  • Mark29071823 Mark (@Mark29071823) reported

    @EE I’ve been told this several times and then told when I do there’s nothing that can be done just got to wait and hope shocking service apparently if the order is done in store you can’t track progress so anyone thinking of buying a phone do t support your local store

  • jas_shergill Jas Shergill (@jas_shergill) reported

    @EE small business customer. I have had no service for 2 days, cannot connect with customer services online or on the phone. I am running a business and need to understand what is going on. Please get in touch with me.

  • kenhocar Kenneth Ho (@kenhocar) reported

    @EE Indoor was never great less drops depending on location in home but slow and low bandwidth at times. Ideally @bt_uk @WeAreOpenreach just fix it soon but DM anyway as requested if you can check if there's wider issue affecting bandwidth

  • BlazaStuart Stuart (C) Blaza 🎗️ (@BlazaStuart) reported

    Will @ee be discounting my bill? 5 days of planned disrupted service in my area! That's not good enough. For a company that annually increases bills can offer poor service for a prolonged period with no discount is very poor

  • stupotscstupot stuart currie (@stupotscstupot) reported

    @EE I have just brought a data add on for £6 for 3gb but 1gb has been added?? I cannot find anywhere on the app to ask!! Very poor customer service

  • no_angel_paula 💋paula hammond 1st/2nd (@no_angel_paula) reported

    @EE are you having problems today?

  • KateOflaherty Kate O'Flaherty (@KateOflaherty) reported

    Warning to anyone upgrading via @EE and trading in their old device. Do NOT do this via post. The contractor is useless, is the latest in a comedy of errors trying to send it back.

  • defonotmissy m (@defonotmissy) reported

    @EE hello I’m trying to cancel my Add on but it’s not letting me.