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EE Outage Report in Merstham, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merstham, Surrey, England 03/05/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merstham, Surrey, England

The most recent EE outage reports came from the following cities: London, Worcester Park, Croydon, Carshalton, Crawley, Horley, Beckenham, Thornton Heath, Bromley, Banstead, Sutton, Streatham, Purley, East Grinstead and Dorking.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • Ashishpatel1972 Ashish Patel (@Ashishpatel1972) reported from Croydon, England

    @EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!

  • RichCroft87 RichieRich ✌🏻💚 (@RichCroft87) reported from Croydon, England

    @EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent

  • Stueypot Stuart Ions (@Stueypot) reported from Croydon, England

    @EE lads not been able to make calls for 4 hours now. Along with Palace getting pumped by Brighton this is not improving my mood. Help

  • tink1806 Sammy jo (@tink1806) reported from Felbridge, England

    @EE disappointed in the service received. upgraded my phone still not received it dpd saying they never received it from u. U saying u sent it. Customer service saying they will call me back never heard back got cut off. Very angry &thinking of cancelling my contract completely

  • vladyhell Vladimir Sivc (@vladyhell) reported from Lambeth, England

    @EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(

  • AllenXL Allen Horrod (@AllenXL) reported from Horley, England

    @EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.

  • coffeemadman Jonathon Greenhow (@coffeemadman) reported from Lambeth, England

    Jeez the data speeds in London today on @EE have been so bad. It seems just all over it’s been slow.

  • starfilms David Abbott (@starfilms) reported from Bromley, England

    @EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.

  • MistaLorraine Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, England

    @EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves

  • mo55541011 Lewis Morgan (@mo55541011) reported from Croydon, England

    @EE my phoned not working again 2nd time this week

  • niallmcdougall Niall McDougall (@niallmcdougall) reported from Lambeth, England

    @ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀

  • KellyKilner Kelly Kilner (@KellyKilner) reported from Lambeth, England

    Customer service versus transactional sales service. There’s a difference. @EE poor show EE

  • PantevPlamen Plamen Pantev (@PantevPlamen) reported from Merton, England

    That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • AllenXL Allen Horrod (@AllenXL) reported from Horley, England

    Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !

  • mo55541011 Lewis Morgan (@mo55541011) reported from Croydon, England

    @EE phone not working AGAIN 3rd time since march this is unacceptable

  • TBone1170 Tony L (@TBone1170) reported from London, England

    @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

  • OnlyMe66666 Bruno🎗 (@OnlyMe66666) reported from London, England

    @EE your website and changing login details is a nightmare

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ErinJaques1 Erin Jaques (@ErinJaques1) reported

    @EE trying to sort out why my phone is suddenly today telling me I have no sim emergency calls only. Is this because I've switched to sim only contract when my contracted ended and you want me to purchase a new more expensive one?

  • Jillian01036759 Jillian Owens (@Jillian01036759) reported

    @EE Morning, I get free Apple Music through my EE contract but I seem to be getting billed twice for it, once through EE and once through my Apple Music account. How can I fix this? Thanks!

  • Igiveinhelp1 Igiveinhelp (@Igiveinhelp1) reported from Inverkeithing, Scotland

    @EE The number one network that still uses RPI rate as guidance for annual price rise. Currently 1.2% when CPI is 0.4%. Rip off company.

  • Jones_Alex_97 Alex Jones (@Jones_Alex_97) reported

    @d__m_c @EE @ee I have the same error message. My EE Android App and on website even after clearing cache? Would you be able to help?

  • duncanmrt Thomas Duncan 💙 (@duncanmrt) reported

    @EE Hi. Are you able to give technical support?

  • JonathanK56 JonathanK (@JonathanK56) reported

    @EE Shame you can’t get a decent signal or 4G coverage at SA69 9ED, Saundersfoot. The coverage here is shocking. Time you sorted it out

  • AndrewMackeyUK Andrew Mackey (@AndrewMackeyUK) reported

    Is it just me or is everyone's home wifi running really slow today? Still with @ee but our tv is bufferring and stopping ALL the time. What would it do if we weren't on their 'fibre' - run backwards?

  • GarethJHowells Gareth Howells (@GarethJHowells) reported

    Full @ee 4G signal yet the internet signal/usage is shocking on the campsite. Non existent 🤯😠

  • Poley34 Paolo (@Poley34) reported

    @EE Yeah I've done that throughout the morning. I'm getting an error message when I try and log in for my account its saying service is currently unavailable?

  • ThePostTruthEra Aristo (@ThePostTruthEra) reported

    @Geoffrey_M_B @EE Dear @EE I will you join if you ignore these lunatics who think they can cancel and bring down anything and anyone that does not agree with them.