EE Outage Report in Merstham, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merstham, Surrey, England
The most recent EE outage reports came from the following cities: Croydon, London, East Grinstead, Dorking, Epsom, West Wickham, Bromley, Purley, Beckenham, Redhill, Wallington, Coulsdon, Orpington, Leatherhead and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Internet | |
| Croydon |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Lawen Lawko Karim
(@LawenLawko) reported
from
Croydon, England
Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud
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pavlin yankov
(@paulondon666) reported
from
Lambeth, England
@EE Good morning. Why have you suspended my Pay as go service ?
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Matias Cervi
(@Tute) reported
from
Lambeth, England
Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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CharlieH 💙
(@MissCharlesV) reported
from
Merton, England
Hi @EE I’m a customer but won’t be if you become involved with #GBNews
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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Ewan Stevenson
(@EwanJStevenson) reported
from
Merton, England
@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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Ewan Stevenson ⛄️
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Craig Williams DJ
(@craigwilliamsdj) reported
from
Croydon, England
@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Walee
(@thebrownmayn) reported
from
Merton, England
@EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!
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Dan Taylor
(@danthomastaylor) reported
from
Lambeth, England
Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
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Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Wuggie Farrell 🇺🇦
(@alfmabmillcat) reported
@EE my account is temporarily blocked. Why? I haven’t tried to login. It says try in 20 mins. That was 35 mins ago!!
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MyWifeSheDie
(@JurgenPls) reported
@ThisCuntHere Looks like a local outage but we've had nothing but problems lately. I've just upgraded to unlimited data with @EE to actually function. £25 extra I don't really want to spend but can't afford not to 🥲
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A Chris out of water
(@ChurneMachine) reported
@EE @btsport waste of money paying to watch a game where the sound is so far ahead that you know what's coming from every building situation in the game. Waste of time. Terrible service.
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seren lab x collie
(@LabSeren) reported
@EE good morning last night my broadband and mobile signal wouldn't work for hours the wifi box turned red it happens often my signal have gone terrible 😭
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ammar_b
(@ammarhb87) reported
Extremely disappointed with @EE - their customer service is in shambles and they make zero effort in retaining loyal customers #EE @VodafoneUK @O2 - can you folks offer me a better deal?
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SAGE and ONion 🌰
(@N04724510) reported
@EE You make claiming the "free" ear buds impossible. I never got mine
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ailsa
(@ailsahomewood) reported
@EE I have a mini 4gee WiFi router but don't have an EE phone and can't top it up, please can you help?
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Karl Dyson
(@karldyson) reported
Despite good signal, no actual data throughput on @EE 4G 🙄 Switching to the other SIM on a different provider and all ok (dual SIM, not a power off/swap/power on)
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Paul Mitchell
(@MrPMitch) reported
@EE No. Sorry for delay in replying, I’ve had to wait until now to be able to use mobile internet… is it acceptable to take a week to fix an issue that would’ve taken hours if it had happened in a more populated area?
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Anwar Hussain
(@nw1gunner) reported
@EE @Ofcom @financialombuds we executive complaints department have my complaint and advised they would call me back to resolve. I’ve been waiting and still no callback received. I’ve poor customer service and a very negative customer experience. 👎