EE Outage Report in Merstham, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Merstham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Merstham, Surrey, England
The most recent EE outage reports came from the following cities: London, Crawley, Croydon, Redhill, Coulsdon, Purley, Beckenham, Caterham, Bromley, Orpington and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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Marein Overbeeke
(@marein_marein) reported
from
Bromley, England
Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp
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Jonny Pugsley
(@jonathonfp) reported
from
Kingston upon Thames, England
@EE what has happened to your signal in KT6? It’s non existent currently 🙄
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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Dan Taylor
(@danthomastaylor) reported
from
Lambeth, England
Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.
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Craig Williams DJ
(@craigwilliamsdj) reported
from
Croydon, England
@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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kieransnatchu
(@HyPeSTsNaTchY) reported
from
Crawley, England
@RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.
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Ewan Stevenson
(@EwanJStevenson) reported
from
Merton, England
@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
@Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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BettingBenji
(@Bettingbenji) reported
@EE Hi david. I have tried that, it seems to be pathy. Works fine one minute and then crazy slow the next
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Fine Wine 81
(@81Wine) reported
@EE can someone from customer services please call me back as promised?
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SwarveStudios
(@SwarveStudios) reported
@AEWMike @tescomobile @EE Go with tesco. I was with them 4 years, switched to ee and regretted it, as soon as my 2 year contract ended i went straight back to tesco. O2 network is the best (which tesco is on). Plus tesco are very fair, have customer-friendly policies/systems and do not extort you for data
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Helen Ryan
(@hryan1989) reported
@tescomobile Yeah but to be fair with @EE I actually get signal, I’d rather pay more for a phone I can use!
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priya
(@pripri_24) reported
@EE Hi guys, any rough estimate on how long it takes for a team leader to get back to you? Raised my problem on Sunday. Been more than 48 hrs :-(
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SwarveStudios
(@SwarveStudios) reported
@AEWMike @tescomobile @EE Bruh EE is the biggest scam.. They say they have the most 4g coverage, theyre not lying, but theyre not telling you whether the quality of that coverage is good. So many areas it will say 4g but you'll have no signal so its a massive loophole and marketing ploy with kevin bacon
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TPD shelby
(@police_pups) reported
@ldnJJ @EE You have 15 days to get money back or cancel contract. Also if they state it on the phone its recorded and they don't honour it that will be classed as being miss sold.
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Sam
(@bikerman078) reported
@tescomobile @EE you’re the worst for doing this
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Mark Taylor
(@markt3857) reported
@EE contacted you guys last week and arranged to join but heard nothing since, not an email or acknowledgement only a 1p deduction on my bank account! Thought a new customer might hear more promptly getting sim etc!
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Lu
(@LuSchmoo) reported
@thinkovation @EE No problem. Also, you don’t need to follow me as I personally don’t know you, I was just chipping in as I saw a photo description on that post.