EE Outage Report in Merstham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at EE
EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merstham, Surrey, England
The most recent EE outage reports came from the following cities: London, Banstead, Sutton, Streatham, Beckenham, Croydon, Purley, East Grinstead, Dorking, Epsom, West Wickham, Bromley, Redhill, Wallington and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Banstead |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Sutton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.
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T y k e
(@tykeharvey) reported
from
Worcester Park, England
@ee 5G is worse than there 4G it never blood loads anything
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Robert Dunford
(@repd1975) reported
from
Esher, England
Hi @EE is there an issue with sending texts in the SW London region right now?
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Rob Cockerton
(@bertie_cee) reported
from
London, England
@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@EE pls put a stop to the snake Ad. It's horrible and traumatising.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.
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Faisal M
(@Faysal_noor) reported
from
London, England
@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!
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Paul Dunne
(@ThemoonIHATEYOU) reported
from
London, England
@EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?
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Jenny Sanders
(@gothtink696) reported
from
Croydon, England
@EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want
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AA Ron 🖤 👟
(@Munden87) reported
from
Addington, England
@EE has there been network issues in London today? As I had 5G earlier but nothing was working?!
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Angela Magny
(@AngelaMagny) reported
from
London, England
Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.
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Veena Patel
(@VeenaPa42103967) reported
from
Croydon, England
@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.
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petrolheadharry
(@HarryHardy91) reported
from
Bromley, England
@ee down again ? Not able to make any calls or internet
EE Issues Reports
Latest outage, problems and issue reports in social media:
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R.
(@r1777773838833) reported
Now that I’ve decided to leave @EE , time to start looking for a better company who offers better customer service.
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Jen Harry
(@jenharrison80) reported
@EE please help! I’m in the US (from the U.K.) for Christmas. I’ve always been able to use my data over here but I keep getting texts from you telling me I have to buy a package. It’s always been a part of my contract! Help! Need to speak to family in U.K. tomorrow!
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Andy
(@AndrewE80208509) reported
@GBNEWS Tell you now @EE if I get one message about booster jabs on my phone it will go in the bin and I will NEVER EVER use you're network again
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Alan burkett
(@Alanburkett9) reported
@EE I REALLY CANNOT BELIEVE HOW YOU RUN A COMPANY WITH SUCH POOR CUSTOMER RELATIONS. NEARLY THREE WEEKS WITHOUT BROADBAND YOU GET COMPENSATION I AM TOLD WHAT CRAP STILL WAITING
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Deano aka DD
(@Deanouk73) reported
@EE Still having the same issues, signal still hasn't improved.
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riya
(@u4riya) reported
@3fvnta @jjamz_ @EE ur broadband **** anyways js
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colin morrison
(@como73twitt) reported
@EE Thats a pity. Maybe next renewal might go elsewere. Having been loyal customer and having a number of accounts with EE seems like a kick in the teeth
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Paul Curtis 💙
(@AirwayVigilante) reported
@mstarmatt @EE Been with EE for years. Superb coverage and customer service. Simply pointing out that only 0.03% of their customers felt it worth writing a review, so it's hardly representative. Oh, and absolutely not a Tory voter.
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gibbo ♡
(@ShelbyGibbons_) reported
@EE are you able to advise when a sim card was removed from a phone? For example, when the network dropped?
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Fahad Abdullah Bin Matar
(@Fahad_371) reported
@SadiqKhan @ThreeUK @EE I have a problem in my account with Three since more than 3 months. Three have failed to resolve the issue in their system. I have gotten a lot of promises from Three but with Zero result. I am suffering a lot.