EE

EE Outage Report in Merstham, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merstham, Surrey, England 02/02/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merstham, Surrey, England

The most recent EE outage reports came from the following cities: London, Wallington, Coulsdon, Orpington, Croydon, Leatherhead, Crawley, Redhill, Ashtead, Merton, Beckenham, Mitcham, Purley, Bromley and Sutton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomWallington Internet
United KingdomCoulsdon Phone
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • bertie_cee Rob Cockerton (@bertie_cee) reported from London, England

    @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • gothtink696 Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

  • VeenaPa42103967 Veena Patel (@VeenaPa42103967) reported from Croydon, England

    @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • tykeharvey T y k e (@tykeharvey) reported from Worcester Park, England

    @ee 5G is worse than there 4G it never blood loads anything

  • HarryHardy91 petrolheadharry (@HarryHardy91) reported from Bromley, England

    @ee down again ? Not able to make any calls or internet

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • Faysal_noor Faisal M (@Faysal_noor) reported from London, England

    @EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • AngelaMagny Angela Magny (@AngelaMagny) reported from London, England

    Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SecondSenseTV Rhyce | Second Sense (@SecondSenseTV) reported

    I just wish that, for once, the @EE website would actually work properly. There seems to always be some part of it broken. For what is probably the best mobile network in the UK, they have a pretty **** website.

  • Andrew1304 Andrew Graham (@Andrew1304) reported

    @beanz2809 @EE I get a very poor 3G signal in the office, never mind 5G, not great when you’re next to their main call centre

  • SpursThe M & M (@SpursThe) reported

    @EE Ok. Thanks for you help. So why change end in plug and not keep usb

  • GeorgiaReubins1 Georgia Reubinson (@GeorgiaReubins1) reported

    @EE When are you getting stock for s22 ultra burgundy? I upgraded early on Saturday just gone and said was in stock. Now on Tuesday it’s out of stock with no updates of when I will get my phone. Quick to take my money but no help of updates.

  • LouiseMichelCSC ₕₒₒₚₛ ₕₐᵥₑᵣ 🚩🏴‍☠️🇵🇸🍀 (@LouiseMichelCSC) reported

    @EE is your shop down? Always seems to be down when it comes time to upgrade?

  • vodkaangel22 𝒜𝓃𝑔𝑒 𝒞𝒽𝒶𝓃 (@vodkaangel22) reported

    @EE We’ve moved into the next data period now so it’s resolved. Hope we don’t have the same problem again in a March!

  • HammersMighty The Mighty Hammers (@HammersMighty) reported

    @EE thank you paid my bill on time as normal, followed all the guides tried calling today and wasn’t any help and my broadband still doesn’t work

  • Kerrg1 Kerr (@Kerrg1) reported

    Anyone else having problems logging into @EE ?

  • GrimsbyAirlie Neil Arliss 🍻🍻 (@GrimsbyAirlie) reported

    @EE Hi, the unlock code provided by EE doesn't work so I have used all the network unlock attempts. The only way to fix is to send off to an approved Sony repair centre, which I have done at my cost. Will see what happens when I try again

  • amberplustwo_ Amber Louise (@amberplustwo_) reported

    Hey @studentbeans I’m still waiting on a response as to why my discount didn’t work on @EE contract. They told me to email you for help and you’d be able to verify it with them but your email response told me to do it online.