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EE Outage Report in Merstham, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merstham, Surrey, England 02/18/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merstham, Surrey, England

The most recent EE outage reports came from the following cities: London, Banstead, Sutton, Streatham, Beckenham, Croydon, Purley, East Grinstead, Dorking, Epsom, West Wickham, Bromley, Redhill, Wallington and Coulsdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomBanstead Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomSutton Phone
United KingdomStreatham Internet

Community Discussion

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EE Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

  • smartpicsuk The Burtons (@smartpicsuk) reported from London, England

    @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

  • David25892 David (@David25892) reported from Lambeth, England

    @EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.

  • julie_sherwood #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • TimboBagginses Tim F (@TimboBagginses) reported from East Grinstead, England

    @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

  • AzzyChill 🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • nicolasjsmith Nick Smith (@nicolasjsmith) reported from Kingston upon Thames, England

    @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

  • bukkushan 🧘🏾‍♀️ (@bukkushan) reported from Croydon, England

    @EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Croydon, England

    So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • DaveArnold91 Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Lambeth, England

    @dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge

  • stevejnorris Steve Norris (@stevejnorris) reported from Lambeth, England

    @EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Croydon, England

    @EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz

  • Mr_Unique_Voice Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • Beige29 DarkBeige (@Beige29) reported from Merton, England

    Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • DaveArnold91 Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Lambeth, England

    @dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Croydon, England

    So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • harrydickson_ Harry Dickson (@harrydickson_) reported

    @ChrisSheckley @EE I was able to recover my lost account through the help of @Henrycybersupport on instagram…Dm him for help.

  • amelinixon 1hermione65 (@amelinixon) reported

    @EE David C. This is the problem when customers cannot speak to a human being and are kept waiting on the telephone endlessly with 'music' giving ear ache. You have misunderstood. I would change providers were you not all ad incompetent as each other.

  • Lil_Gracie Grace Beevers (@Lil_Gracie) reported

    @EE thank you to Teesside park store who sorted my issues when no one at your HQ could

  • lth0ms0n Lewis (@lth0ms0n) reported

    Can anyone recommend a decent mobile phone provider? @EE have finally done it and I’m about to cancel my (brand new) contract with them. Best network for customer service, my arse.

  • NicolaLauchlan Nicola Lauchlan, MSc, MCSP, BSc(Hons) (@NicolaLauchlan) reported

    @EE 1/2 so much for supporting nhs. I have had a message to say I have reached my credit limit so my service has been suspended. My bill is showing as paid and not paid on the same app screen. I can't get through to anyone to fix it and already raised a complaint 2 days ago...

  • ant17 anthony palermo (@ant17) reported

    @juliamacfarlane @EE Get an OBI box, plug it into your router, plug phone in and you have your own VOIP phone service at NO COST (except internet). Been doing that since 2011.

  • kimmunday21 kimi (@kimmunday21) reported

    @EE OMG!!! changed my service provider to EE and it is so bad. It just goes off so often & keeps saying check network connection!! Can't watch anything upstairs. Now have to order a booster for the bedrooms upstairs. Really?

  • BruceMcLachlan Bruce McLachlan (@BruceMcLachlan) reported

    @EE Pls close this thread - I asked for help last week, received none when I needed it, and now I’m getting a reply a day. Thanks

  • ginjar81 ginjar 🤘😜🤘 (@ginjar81) reported

    @EE what speeds should I expect from your 5g network ?

  • lisey09 Lise (@lisey09) reported

    @EE Ee closed my complaint- even though this was on going & not dealt with at all. And todays delight… the contract for the original Watch I have had for 2.5 years has been cancelled…because they apparently done a credit check. All because I made a complaint #dontjoinEE