EE Outage Report in Merstham, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merstham, Surrey, England
The most recent EE outage reports came from the following cities: London, Croydon, Beckenham, Mitcham, Purley, Bromley, Leatherhead, Sutton, Coulsdon, Crawley, Edenbridge, Warlingham, Orpington, Dorking and Sidcup.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| Beckenham |
Phone | |
| Croydon |
Internet | |
| Croydon |
Total Blackout | |
| London |
Community Discussion
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EE Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Rob Crabtree
(@crabrc) reported
from
Lambeth, England
. @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Vladimir Sivc
(@vladyhell) reported
from
Lambeth, England
@EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(
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Phil Hutchins
(@PhilHutchins91) reported
from
Bromley, England
Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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Jonathon Greenhow
(@coffeemadman) reported
from
Lambeth, England
Jeez the data speeds in London today on @EE have been so bad. It seems just all over it’s been slow.
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Niall McDougall
(@niallmcdougall) reported
from
Lambeth, England
@ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀
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AH
(@ashleyhaase0) reported
from
Croydon, England
@EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Geoff Whitehouse
(@ByGeoffW) reported
from
Lambeth, England
@nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!
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Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE phone not working AGAIN 3rd time since march this is unacceptable
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Maya Stone
(@elusivemoment) reported
from
Kingston upon Thames, England
@EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.
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Allen Horrod
(@AllenXL) reported
from
Horley, England
Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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Allen Horrod
(@AllenXL) reported
from
Horley, England
@EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.
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David Abbott
(@starfilms) reported
from
Bromley, England
@EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Il-Sung
(@faipdeooiad) reported
Desperately lonely when WFH and in need of a new iPhone pro max 12 so why when @EE phone me twice day do they always hang up when I start asking about their wonderful range of call packages and how the weather is in Kolkata? Poor service if you ask me.
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iambinksy
(@iambinksy) reported
@EE How is someone meant to contact 08000798586 when they are no longer a customer? I have left but owe a small amount, I can't navigate the stupid automated system as my number is now non-EE.
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Jonny Crash
(@JonnyCrash9) reported
@EE This is the 3rd time in four days you have created a problem for me of course I'm going to angry you have robbed data of me and now what money as well
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Just Plain Old Stu
(@darkageis) reported
@deadheaddraven @EE It's gone beyond a mistake now. We're into the realms of can't do a simple thing like not send you a bill months down the line. Makes me wonder how many people have kept paying....
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Just Plain Old Stu
(@darkageis) reported
@deadheaddraven @EE The actual ****?!
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William_Croft
(@WilliamCroft18) reported
@EE My bill is wrong I spoke to your customer care team they said someone would give me a call between 3:30-4:45pm to sort it nothing any help please! You’ve overcharged me massively for calls I didn’t make and texting from countries I haven’t been too.
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🏳️🌈Chris Danks
(@christesla) reported
@EE how do i cancel my LTE £6 month subscription on my own apple watch without calling ee?
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x
(@hs1308xx) reported
@ee is something wrong with the network bc my data keeps cutting off and is so slow!!!
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Jay-Mie H
(@JaymieNHT) reported
@EE How can I get in contact please to cancel my contract? Can't get through to the messaging service and can't get through on the phone.
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Levitated
(@levitated) reported
@EE So I can't close, or upgrade my account online as "our system is not allowing to upgrade 3G plan", phone support is totally congested, and if I don't contact them they'll shove me onto a totally unnecessary bigger, more expensive plan than I need. @EE