EE

EE Outage Report in Merstham, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merstham, Surrey, England 01/29/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merstham, Surrey, England

The most recent EE outage reports came from the following cities: London, Leatherhead, Crawley, Redhill, Ashtead, Merton, Croydon, Beckenham, Mitcham, Purley, Bromley, Sutton, Coulsdon, Edenbridge and Warlingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLeatherhead Internet
United KingdomCrawley Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomRedhill Internet

Community Discussion

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EE Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • tykeharvey T y k e (@tykeharvey) reported from Worcester Park, England

    @ee 5G is worse than there 4G it never blood loads anything

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • bertie_cee Rob Cockerton (@bertie_cee) reported from London, England

    @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

  • VeenaPa42103967 Veena Patel (@VeenaPa42103967) reported from Croydon, England

    @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • gothtink696 Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

  • HarryHardy91 petrolheadharry (@HarryHardy91) reported from Bromley, England

    @ee down again ? Not able to make any calls or internet

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

  • AngelaMagny Angela Magny (@AngelaMagny) reported from London, England

    Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • Faysal_noor Faisal M (@Faysal_noor) reported from London, England

    @EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • kelrodders Kel 🌸 (@kelrodders) reported

    @EE please could you advise how I can raise a complaint?

  • jakeroge_rs Jake (@jakeroge_rs) reported

    @JoeHolmes1994 @i_Jess @EE sometimes EE can intervene and refuse to let Apple service the device, they broke EU law when Apple offered to replace my iPhone X free of charge, EE wouldn't send it to them, even when I offered to cover the postage.

  • LoughtonDenten Denten Loughton (@LoughtonDenten) reported

    @EE I am currently having a lot of problems with my internet my router keeps going down when they arnt many devices connected I have tried resetting it and also turning my internet off for a little bit what can I do thank ?

  • Tothewoahhh 🖤 Sam 🖤 Pixel Mirror Time Dungeon (@Tothewoahhh) reported

    Warning for anyone thinking of getting a phone from @EE If they decide the offer on their website isn't valid anymore, they'll tell you you can't get it. Even when you literally have email confirmations of you making the order. Absolutely terrible customer service

  • ChurchtownNW Churchtown Village (@ChurchtownNW) reported

    No Service today in PR9 7NJ @EE can you please check

  • coffeefuelled_ coffee fuelled omar ☕🇪🇺🇬🇧 (@coffeefuelled_) reported

    @EE I placed it through the app. I think I misunderstood, I rang through and turns out I don’t need a new SIM card to pick up 5G, it should just work. I was expecting a new SIM until I re-read my email to find out it’ll just update automatically. Problem solved!

  • lollie7120 laura brend (@lollie7120) reported

    @EE Can i get some help please?

  • stu_rue CHRYSTALS ... m (@stu_rue) reported

    @AmazonHelp Thank you I will, this is the second one today and yet the network providers @VodafoneGroup @EE have not bothered to reply if these are scams or not! Yet it’s calls from there networks ..

  • GAMERELITE1234 Callum Mcdonald (@GAMERELITE1234) reported

    @UddinM5 @EE Exactly just hate those customer that think because they been using a company for so long they should just get hand outs

  • shaniquesamuels shahn (@shaniquesamuels) reported

    @O2 why is that everytime, every single time I call the phone line gets mysteriously cut off?! Please can someone call me regarding my ongoing issue. I'm still waiting for my manager call back. I will be returning to @EE this a joke! You clearly don't want my money!!