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EE Outage Report in Merstham, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merstham, Surrey, England 12/27/2025 07:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merstham, Surrey, England

The most recent EE outage reports came from the following cities: London, Crawley, Croydon, Orpington, Dorking, Bromley, Sidcup, Epsom, Reigate, Cobham, Caterham, Redhill, Coulsdon, Purley and Beckenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCrawley Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • Star_Stef The Hon. (@Star_Stef) reported from London, England

    @EE @LNonno_ I've been having the same issue for 3 days now.

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • sandy118118 S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • Laura11389 Laura Hay (@Laura11389) reported from Bromley, England

    @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • Matty_a93 Matty (@Matty_a93) reported from Crawley, England

    @EE is your network down right now? My phone has stopped receiving texts/data

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • NathanHyde2 Nathan Hyde (@NathanHyde2) reported

    @ElizaMay_Y @EE You can cancel without charge within 14 days of them setting up your broadband and switch to a better provider.

  • briavelsjon Jon Pitts (@briavelsjon) reported

    @KevinGreaves20 @EE "Calls" over any app from unknown numbers are likely to be dodgy - network operators would use standard calls. Oh, and +254 is the international code for Angola.

  • muziqaz muziqᐰz (@muziqaz) reported

    @bt_uk why the hell did you push your broadband customers to be managed by disaster that is @EE??? Calling their complaint policy stupid is understatement. They will close your complaint automatically if I don't answer their phone call during my work hours. Ever heard of email?

  • AdzGCol 𝔸𝕕𝕒𝕞… 𝕒𝕜𝕒 𝔸𝕕𝕫 (@AdzGCol) reported

    @EE is the broadband not working in the North West, UK?

  • star_boi Ry.i.am (@star_boi) reported

    @EE It’s not the first time I’ve had issues with your site changing options as you go through the pages! Cannot see how a strap would be a £100 difference either. No worries, I’ve managed to get it to work and ordered it now, but would really suggest you get your site in order.

  • ClaireMcTa52759 Claire McTaggart-Stafford (@ClaireMcTa52759) reported

    @EE THEY CAN'T HELP ME

  • KevinGreaves20 Kevin Greaves (@KevinGreaves20) reported

    @EE I received a reply from EE customer relations and somebody rang me via WhatsApp to initiate a claim. He wanted me to download an app to receive payment which I refused to do, this is a scam right @EE ?

  • custardeyes Custard Eyes. adult/human (@custardeyes) reported

    Hey @EE have you guys read the reviews about your app? Are you doing anything to fix it ? Loads of 1 star reviews of the app store . Your app has been absolutely useless for a long time now

  • kszadowski Karl (@kszadowski) reported

    @EE can you sort your stuff out? I'm trying to catch pokemon and it's constantly dropping service for like minutes at a time 🤷

  • KevinGreaves20 Kevin Greaves (@KevinGreaves20) reported

    @EE Have to say EE, am absolutely disgusted with your customer service. My son has had to buy out his contract because his Z flip developed a ‘known’ fault and was outside Samsung warranty. Shameful situation. You wanted him to pay an outrageous repair cost for a ‘known’ fault!!!