EE

EE Outage Report in Merstham, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merstham, Surrey, England 11/29/2025 07:05

November 29: Problems at EE

EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merstham, Surrey, England

The most recent EE outage reports came from the following cities: London, Redhill, Coulsdon, Croydon, Crawley, Purley, Beckenham, Caterham, Bromley, Orpington and Reigate.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • LawenLawko Lawen Lawko Karim (@LawenLawko) reported from Croydon, England

    Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

  • jimmyb01 Jimmy (@jimmyb01) reported from Merton, England

    @EE is MyEE down? Can’t log in on app or website

  • thebrownmayn Walee (@thebrownmayn) reported from Merton, England

    @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

  • warrenmcgrath1 Warren (@warrenmcgrath1) reported from Bromley, England

    @EE Problem solved since this.

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

  • MissCharlesV CharlieH 💙 (@MissCharlesV) reported from Merton, England

    Hi @EE I’m a customer but won’t be if you become involved with #GBNews

  • warrenmcgrath1 Warren (@warrenmcgrath1) reported from Bromley, England

    @EE are there any outages or problems in Bromley? Internet down and has been most of the day.

  • EwanJStevenson Ewan Stevenson ⛄️ (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

  • issavibe95 Sholeve Davies 🇸🇱 (@issavibe95) reported from Croydon, England

    @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

  • paulondon666 pavlin yankov (@paulondon666) reported from Lambeth, England

    @EE Good morning. Why have you suspended my Pay as go service ?

  • angegillis Andrea Gillis (@angegillis) reported from Lambeth, England

    @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sundaegirl Ruth Lang (@sundaegirl) reported

    And yes now is the PERFECT time for my @EE broadband to go down, meaning I can’t send what I HAVE done this weekend to my publisher.

  • Helmethead___ Helmethead (@Helmethead___) reported

    Remembering the long wired connection on my Packard Bell Pentium II heavy lump in the 90’s and I’m sure the internet speed was better than the @EE 4G wireless router of today. Consistent and constant atrocious speeds, all for a bargain £55 a month. Never, EVER again. Pitiful.

  • Jameseb1987 James Beamish (@Jameseb1987) reported

    @EE having arrived in New York with international roaming on my phone is not working, not even a signal. Please help sort this ASAP.

  • Helmethead___ Helmethead (@Helmethead___) reported

    Respect to the @EE phone team who sorted out a fee-less contract cancellation on a Sunday afternoon due to ongoing bad internet. Twitter “help” is more of a comms gimmick and you’ll never get the result you need even after infinite DM and supplying your account details 50 times.

  • kcpsnn keely (@kcpsnn) reported

    @EE in the US and my app says I have unlimited roaming but it’s not working - can you help please?

  • JG1983_ JG (@JG1983_) reported

    @EE Appreciate you reaching out Sam but unless you’re going to personally roll it out I don’t think there is much you will be able to do in one afternoon! It’s just annoying that we were told you can get great signal in hard to reach places yet that clearly isn’t the case.

  • stuartcudlip jcmediahouse (@stuartcudlip) reported

    @EE Hi I finished my account with EE the end of the last year ear but my daughter has broken her iPad pro so I went on my account to get a new one but it keeps on showing errors

  • StephT974 S Thompson (@StephT974) reported

    Apparently @EE has special offers for existing customers - so that's why I see the same deals regardless of customer status....

  • boden_steven steven b (@boden_steven) reported

    @EE hi im on ee contract and every time im going out im having problems connecting with internet in most places and im paying full on for my contract something needs to be done im paying for a tariff that internet doesnt work when i go out ???

  • jimswanstonlive Jimmy Swanston (@jimswanstonlive) reported

    @BangkokRam @EE Stay well away from three also smarty as they ran by the three network with there signal issues I had to leave them