EE Outage Report in Merstham, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merstham, Surrey, England
The most recent EE outage reports came from the following cities: London, Crawley, Croydon, Caterham, Redhill, Coulsdon, Reigate, Bromley, Orpington, Edenbridge, Leatherhead and Sidcup.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
||
| London |
Internet | |
| Crawley |
Total Blackout | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Laura Hay
(@Laura11389) reported
from
Bromley, England
@EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
It just took me ages to finally get a line at my local doctors @VodafoneUK only for the damn call to fail. Along with constant 4G problems and odd texts not sending or being received, is there anything good about your rubbish network? I shan’t be sorry to go to @EE in November
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Matty
(@Matty_a93) reported
from
Crawley, England
@EE is your network down right now? My phone has stopped receiving texts/data
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𝒥𝒶𝓎
(@JayRyd3r) reported
from
Bromley, England
@I_S_H_Y_ @EE EE have been piss poor for months, every month for the last 2 years, I've received maintenance sms messages, but no improvement in their services or coverage!
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service
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Yang Xu
(@bostoed0624) reported
from
Croydon, England
@StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@EE I'm currently receiving no service in southeast London. Is there an outage?
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Stephen Tilney
(@Stephen_Tilney) reported
from
Kingston upon Thames, England
@EE Still no "Call Back".... Perhaps the signal is poor ?!
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
from
Lambeth, England
It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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The Hon.
(@Star_Stef) reported
from
London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me
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✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Meg
(@xlouisemeg) reported
@EE hi EE, why is it that my internet on my phone takes a really long time/sometimes doesn’t even load when I am connected to 4G fine and have signal?
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onkybonk
(@honestdave1437) reported
@EE your signal in B771NR has gone from 3 Bars to 1 bar sometimes none. Not happy your service is getting worse and if you don’t fix it I’m off back to @VodafoneUK
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Danielle Feavearyear
(@DanielleFevs) reported
Struggling to understand how @EE get away with ignoring my cancellation during a cooling off period 11 times. Promises to contact me back within 48 hours yet 5 days later and still nothing? WFH has resulted in APPALLING customer service and bad conduct
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Jonathan Bubb
(@jonbubb) reported
@OpenreachHelp @EE @BTgroup It’s Openreach and EE that are most at fault here and only Openreach who can now fix this mess. Typical Openreach sloping shoulders, hiding behind process and SLAs rather than fixing your own mistakes.
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Sarah Mac 💙
(@Sezzamacxx) reported
@EE Latest update is that it’s proving more difficult than originally thought, fix date is supposed to be tomorrow but they have sent me a mini EE hub as they are expecting it to take longer 😩
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Derek McKinnell
(@DerekMcKinnell) reported
@EE debited me twice for my phone upgrade… and have failed to process my upgrade today. The message support was not able to help. App still offering to upgrade me. Prove to me you aren’t completely useless by sorting this out!!!
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Phillip
(@NeedPhillip) reported
@EE my sons @Apple iPhone has gone black overnight fully charged. Bought from the online store. Would they exchange it in store or do I have to go through the online service
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Becka Fletcher
(@mommab2km) reported
@EE is there an issue with the Samsung galaxy 20 FE I've had 2 apps recently crash or not load?
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Immigrant Dr. Humbug
(@ToruOkada69) reported
@EE Broadband. The problem disappeared today.
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Brandon
(@_Bran_98) reported
@EE Is there some issues with Signal strength across the (NI)? Only have 1 bar since 1pm and usually have 3-4