EE

EE Outage Report in Merstham, Surrey, England

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merstham, Surrey, England 02/03/2026 00:35

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merstham, Surrey, England

The most recent EE outage reports came from the following cities: Croydon, London, Wallington, Coulsdon, Orpington, Leatherhead, Crawley, Redhill, Ashtead, Merton, Beckenham, Mitcham, Purley, Bromley and Sutton.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Phone
United KingdomLondon Internet
United KingdomWallington Internet
United KingdomCoulsdon Phone
United KingdomLondon Wi-fi
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

  • warrenmcgrath1 Warren (@warrenmcgrath1) reported from Bromley, England

    @EE are there any outages or problems in Bromley? Internet down and has been most of the day.

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

  • jon_turner276 Jon Turner (@jon_turner276) reported from Whyteleafe, England

    @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

  • jimmyb01 Jimmy (@jimmyb01) reported from Merton, England

    @EE is MyEE down? Can’t log in on app or website

  • 75Snapper GraemeT (@75Snapper) reported from London, England

    @EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

  • jamesCgreen93 James C Green (@jamesCgreen93) reported from Kingston upon Thames, England

    @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

  • sandy118118 S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

  • JamesGillComedy James Gill (@JamesGillComedy) reported from Bromley, England

    Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

  • JamieSenitt Jamie (@JamieSenitt) reported from Kingston upon Thames, England

    @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Gardene90438283 Gardener (@Gardene90438283) reported

    @EE rang today at 14.43, waited so long that I was out shopping. Agent said would ring back in 1 hour, no call. Just rang again & the phone was eventually answered & put down! Do I contact the CEO now or wait until tomorrow?

  • DSMGroupUK DSM Group (@DSMGroupUK) reported

    @EE I’ve tried for three days now and haven’t managed to speak to a person regarding the issue. I can only conclude that you don’t care about customers. Knowing that the job was not completed and that it was reported as an issue no one has attempted to contact us to resolve!

  • wolveydarlopete Peter Stockill (@wolveydarlopete) reported from Wolvey, England

    What an unbelievably crass customer service procedure you have @EE following another unresolved call you have yet again closed the complaint.

  • maljutley Mal Jutley (@maljutley) reported

    On the flip side Joe from Hull at @EE customer service couldn't have been more helpful if he tried. Sorted out everything, didn't tell me I was wasting his time and made my mind up to leave @SkyUK which I was bordering on doing anyway 🙌🏾

  • Mahler18601911 @GustavMahler18601911 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺🇵🇸 (@Mahler18601911) reported

    @EE I've tried help. I only have the option to call and I cannot make calls

  • Mahler18601911 @GustavMahler18601911 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺🇵🇸 (@Mahler18601911) reported

    Has anyone with a Samsung mobile had issues with the latest system update? I installed it to my S25 Edge this morning and now cannot access mobile data and can't make calls. @EE my contract is with you!

  • buzzbar28 JS (@buzzbar28) reported

    @EE When are you going to fix the mobile signal issues in Market Harborough ? Postcode LE16 9DR You removed an old mast now most of the town has no working signal . Report to you and say no issues

  • fergie_neil Neil Royal (@fergie_neil) reported

    @EE EE broadband absolutely 💯 % awful , their products and services and staff and held to terms are a disgrace.! Unfit for purpose! @Ofcom

  • iniajayi Ini (@iniajayi) reported

    @EE really are the worst network ever actually

  • ACPJoF Joanna Finney (@ACPJoF) reported

    Imagine supposedly being the "best" network in the UK for 12 years but take out additional contracts without authorisation and pull every delay tactic under the sun so your heading towards the 14day cooling off period so your trapped when trying to cancel, Not a good look @EE