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EE Outage Report in Merstham, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merstham, Surrey, England 12/09/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merstham, Surrey, England

The most recent EE outage reports came from the following cities: London, Cobham, Croydon, Caterham, Crawley, Redhill, Coulsdon, Purley, Beckenham, Bromley, Orpington and Reigate.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCobham Wi-fi
United KingdomCroydon E-mail
United KingdomCaterham E-mail
United KingdomLondon Internet
United KingdomCrawley Total Blackout

Community Discussion

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EE Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Lambeth, England

    @nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE Is it any wonder I'm leaving your two bob network!

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • crabrc Rob Crabtree (@crabrc) reported from Lambeth, England

    . @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE What email address do I send my 30 days notice to cancel my contract

  • starfilms David Abbott (@starfilms) reported from Bromley, England

    @EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • ashleyhaase0 AH (@ashleyhaase0) reported from Croydon, England

    @EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.

  • PhilHutchins91 Phil Hutchins (@PhilHutchins91) reported from Bromley, England

    Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!

  • JimGormleyPhoto Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • vladyhell Vladimir Sivc (@vladyhell) reported from Lambeth, England

    @EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(

  • elusivemoment Maya Stone (@elusivemoment) reported from Kingston upon Thames, England

    @EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.

  • mo55541011 Lewis Morgan (@mo55541011) reported from Croydon, England

    @EE phone not working AGAIN 3rd time since march this is unacceptable

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • JamieWillshaw Jamie Lindley (@JamieWillshaw) reported from Bromley, England

    @Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mattyhighamZA Matt Higham (@mattyhighamZA) reported

    @EE OK, lots to unpack here. Firstly, you've missed my point - a 24 month contract where I pay higher than agreed for 23 months of it is not a good contract, yes? If your price increase is in March and I sign in Feb, just incorporate the price increase into the contract! More honest

  • Jlodwig1 Jonathon Lodwig (@Jlodwig1) reported

    @EE So the member of your team lied to me on the phone then. Never had a direct debit taken out on the 8th and I’ve never paid it over the phone on the 8th. Just another made up date. Its just getting me excited for my next bill increase

  • Jlodwig1 Jonathon Lodwig (@Jlodwig1) reported

    @EE Setting up a new contract with you is what happened. Terrible mistake

  • mattyhighamZA Matt Higham (@mattyhighamZA) reported

    @EE Secondly, very nice of you to help the vulnerable (honestly) but why pass that cost onto the customer? What are profits for? Sick of MASSIVE companies guilting their customers when they ask about price increases after having company costs passed onto them. It's a nonsense.

  • Theferret131 The ferret13 (@Theferret131) reported

    @ldnJJ @EE Vodafone had an emergency services discount scheme. I got the iPhone 12 last year with 5G for £66 a month. Deal was even cheaper if you traded in your old phone,only snag your traded in phone had to be a newer iPhone.

  • sarahharrison86 Sarah Harrison (@sarahharrison86) reported

    @StarWalf @tescomobile I wouldn’t recommend Vodafone to anyone. Totally garbage network and customer service. I moved to @EE and haven’t looked back.

  • RubySplashy Ivette nyxabelle (@RubySplashy) reported

    @mattyhighamZA @tescomobile @EE Yep breach of contract. Just cancel the contract or refuse to pay the price rise. Don't pay more for less

  • kadoomed Kadoomed (@kadoomed) reported

    An update on my @EE phone repair saga. It's taken 9 days but it looks like I'm now getting a replacement phone after the repair centre accepted it was still in warranty. A shambles of a service though with poor communication, shady pressuring tactics and accessibility issues.

  • SwarveStudios SwarveStudios (@SwarveStudios) reported

    @tescomobile I was with tesco for 4 years, i switched to EE (most 4G coverage in the uk btw..) to consolidate my home broadband, tv and mobile into one bill. Worst mistake. @EE say most coverage but that doesnt account for quality of coverage, so many times you have "4G" but no signal bars---

  • ianjackson84 Ian Jackson (@ianjackson84) reported

    @EE Hi, since Sunday our phone and 4G signal have both been much weaker than usual (south Birmingham area), is there anything happening with the network that might have caused this?