EE

EE Outage Report in Merstham, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merstham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merstham, Surrey, England 12/31/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merstham, Surrey, England

The most recent EE outage reports came from the following cities: London, Croydon, Edenbridge, Warlingham, Crawley, Orpington, Dorking, Bromley, Sidcup, Epsom, Reigate, Cobham, Caterham, Redhill and Coulsdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomEdenbridge Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Merstham, England

Latest outage, problems and issue reports in Merstham and nearby locations:

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • bertie_cee Rob Cockerton (@bertie_cee) reported from London, England

    @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

  • HarryHardy91 petrolheadharry (@HarryHardy91) reported from Bromley, England

    @ee down again ? Not able to make any calls or internet

  • gothtink696 Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

  • tykeharvey T y k e (@tykeharvey) reported from Worcester Park, England

    @ee 5G is worse than there 4G it never blood loads anything

  • Matty_a93 Matty (@Matty_a93) reported from Crawley, England

    @EE is your network down right now? My phone has stopped receiving texts/data

  • VeenaPa42103967 Veena Patel (@VeenaPa42103967) reported from Croydon, England

    @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ebocadotoast ebo (@ebocadotoast) reported

    i’ve been on webchat with @EE for an HOUR, asked my question at least 7 times and still don’t have a relevant answer…what’s the point in trying to upgrade with them lemme go to another network or just go back to pigeon mail

  • ebocadotoast ebo (@ebocadotoast) reported

    @EE Thank you, I understand I won’t be paying for two at the same time however I don’t want to pay two charges in the same month which I’m worried could happen and I don’t see from the video how it won’t. Thank you for your help anyway.

  • stephen_gwynne Stephen Gwynne (@stephen_gwynne) reported

    @EE please respond to my multiple messages regarding the poor speed and reliability of my broadband, your service is absolutely appalling. Otherwise I’m off as you are not meeting the terms of your contract regarding minimum speed not to mention reliability

  • StephWall Stephanie Wall (@StephWall) reported

    @BootstrapCook @terryandrob Same for phone contracts. @EE sim only offers - 1gb for £14/month - 200gb for £23/month (12p/gb) - unlimited data £35/month It's a great deal if you have £35 a month, but if you are on a low budget then you are only offered terrible value for money. 3/n

  • StephWall Stephanie Wall (@StephWall) reported

    @BootstrapCook @terryandrob @EE (worth noting this it true of all mobile phone network providers) 4/n

  • MariaGi22138689 Maria Gibson (@MariaGi22138689) reported

    @EE why guarantee you are delivering a new Wi-Fi box in 2 days when its been over a week and it’s still not here. And no sign of it. Absolutely awful service. I’ll have a weeks worth of internet fees back please!!!!

  • AlanaBalfour Alana Balfour (@AlanaBalfour) reported

    @EE are you having network issues? My Wi-Fi is terrible and I’ve had no phone signal or data for nearly four days now

  • madjack1300 Bob (@madjack1300) reported

    @EE what a load of crap your advert landing a plane from a front room .Do your home work first air traffic is not controled from the airport

  • GioVanChampions Marc (@GioVanChampions) reported

    @EE fantastic customer service il go to @VodafoneUK instead at least they answer phones and messages.

  • MrW_ExTeacher MrW (@MrW_ExTeacher) reported

    Sheesh, struggling this evening. @SkyUK broadband out, @virginmedia broadband out and @EE 4g proper sketchy. Good job I didn't have work to do for tomor.... Ah crap 🤦