EE Outage Report in Merstham, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merstham, Surrey, England
The most recent EE outage reports came from the following cities: Bromley, London, Croydon, Sidcup, Epsom, Crawley, Reigate, Cobham, Caterham, Redhill, Coulsdon, Purley, Beckenham and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 Bromley |
Wi-fi | |
| London |
Wi-fi | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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CFCHadders
(@NeilHadley2) reported
from
Kingston upon Thames, England
@EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...
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Abigail K
(@abikatldn) reported
from
Bromley, England
According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Gareth Wyn
(@garethwyn70) reported
from
Lambeth, England
Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@EE Is online chat not working
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nick D
(@nicrophilia1978) reported
@EE Samsung s10 plus. I came out of contract 2 weeks ago and ordered it. Spoke to someone the other day who said I wasn't ordered. They put it through and said 24hrs. Still nothing unfortunately. The issue I I told was because my account ceased so they have no account linke
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.
(@AndrewJ1992x) reported
Do you have any staff at all?! Website an live chat not working an waiting on hold for 1 hour 40 minutes @EE @EEHelpdesk
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Aaron Hinton
(@aaronhinton) reported
@EE despite twice phoning up, the most discount offered was £46 over 24 months vs what I can get on the website myself - so very little attempt to keep me which is disappointing as a loyal customer. Even Sky and o2 are offering cheaper deals than me staying!
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SarahFelicity Bishop
(@MissBish7708) reported
@EE signal quality is still intermittent in Stoke Gifford (Bristol), even on 4G - never used to have a problem! Are you doing upgrade works at all?
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The Fantasy Genie
(@fantasynflgenie) reported
@AliJane_62 Yes @EE no signal now in Teddington TW11
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Ikram Maharoof
(@IMaharoof) reported
@EE I am having serious network issues with both my EE contracts can’t get through to any one on your help line really frustrated 😡
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Darren Clay
(@DarrenClay73) reported
@sammypops @EE I’m having exactly the same issue got three phones I can upgrade but same message for all
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Emma
(@Emma01114432) reported
@EE is there a problem with your 4G network in the Gloucester area?
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Bev Nicholas
(@bevangeleyes) reported
@EE can I cancel my mobile insurance without calling and speaking to someone? I don’t like talking on the phone 🥺 and i don’t need it as I realised I’m covered on my contents insurance
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EE Customer Support
(@MrRatioo) reported
@johno3011_brian @EE I’ve never even heard of that, where is it? Regards, Amad.