EE Outage Report in Llantarnam, Torfaen County Borough, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Llantarnam, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Llantarnam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Llantarnam, Torfaen County Borough, Wales
The most recent EE outage reports came from the following cities: Cardiff, Pontypool, Newport, Caerphilly, Abertillery, Blackwood and Caldicot.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
||
| Cardiff |
Internet | |
| Pontypool |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Llantarnam, Wales
Latest outage, problems and issue reports in Llantarnam and nearby locations:
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Cllr Alan Jones Blaenavon TC & Torfaen CBC,
(@alanjonestcbc) reported
from
Blaenavon, Wales
@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Mc
(@RobertMcM81) reported
@EE @RitaOra @EE did her 5G give her a full signal at her illegal birthday party this week? If so I hope she had the #trackandtrace app downloaded. Covidiots shouldn't be seen as role models for young people.
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nope nope
(@eagle252525) reported
@EE @RitaOra How does this stack up with you using nhs to as sales tactic and giving them free data to help in their work due to a virus spread partly by selfish actions such as those by @RitaOra
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Tommy
(@TheOriginalTJS) reported
@EE not happy, arranged a callback last week to no joy and now it won’t even connect me as your “busy” really poor service
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Sean Snaith
(@snaithboy) reported
@EE Evening. Please can you help with my previous password enquiry.
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RafaTheAnalyst
(@RafaTheAnalyst) reported
@EE Why has my PS5 order been cancelled today despite the £10 charge being taken and confirmation e-mail received two days ago that DPD will contact me soon for delivery? Very poor show. Upsetting.
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Ed Foster
(@fo5tered) reported
@DaveZ_uk @EE Never had problems with EE, except when it rains, or is hot or foggy, or most every week the signal dies. I've been with them for 16 years. 5G unnecessary. Just a way to earn a few Billion for the Treasury
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Christopher-Luke
(@chrisrussell96) reported
@EE told you to take my direct debit on 7th and what do you know, you’ve taken it today. Well done EE your in store and phone customer service is dire. Oh and high call volume? Hire more staff, god knows we all pay enough for our phone and broadband
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Kieran Flynn
(@kielog2014) reported
@EE Hi I’ve sorted that issue , can I change the colour of my upgrade phone because the one I want is out of stock
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Tommy
(@TheOriginalTJS) reported
@EE how is it you never reply to me? Then I look through Twitter and you reply to people within minutes. Iv just been promised a call back too but that doesn’t look likely. Absolutely ****
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Ryan O'Donnell
(@iamryanodonnell) reported
@Minion_Josh_ Vodafone are the worst that I’ve ever dealt with, I’d never use them again in a million years. Going back to @EE was a great decision!