EE Outage Report in Llantarnam, Torfaen County Borough, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Llantarnam, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Llantarnam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at EE
EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Llantarnam, Torfaen County Borough, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Caerphilly, Blackwood, Cwmbran, Cathays, Usk and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Cardiff |
Internet | |
| Newport |
Wi-fi | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Llantarnam, Wales
Latest outage, problems and issue reports in Llantarnam and nearby locations:
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Orange head
(@rustyrossco) reported
from
Caldicot, Wales
@EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Simon Latham
(@Welsh_Si) reported
from
Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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Tudor Brewery
(@Tudorbrewery) reported
from
Brynmawr, Wales
@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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Chris Taylor🚛💥🤦♂️
(@pinguc7gjt) reported
from
Blaenavon, Wales
@EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kathryn Palmer
(@vickip89) reported
@EE I’m constantly having problems with my ee broadband. I have had bt sent out and they advised I need a new router. Can we resolve this issue please
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Courtney
(@CourtMarshallx) reported
@EE very unhappy with the recent customer service. I got overcharged £60. When I contacted CS they agreed I’ve be wrongly charged but never said anything about being refunded then I got cut off by them and now can’t get through to discuss this.
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Apocalypse🦠Lithgow
(@PI3GUB) reported
@EE There has been no speed, more like an arthritic tortoise. Thanks for your scant concern, I didn’t fancy an hour on hold to be told nothing. You’re not really much help David. Thanks anyway
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Don Bonham
(@donbonham7) reported
@EE hello no WiFi signal in E11 area on our home broadband - is there an issue?
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𝕂𝕠𝕛𝕚 𝔽𝕝𝕠𝕨𝕖𝕣𝕤 🇺🇸🙌🙏
(@KojiFlowers) reported
@JakeHerp @EE Oi. I guess it happens to everyone. Lol. I feel for whomever goofed this one tho cuz having that kind of mistake just hang around until you can get an update out is torture. 😑
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Moe Gentle
(@Goementle) reported
@EE extremely disappointed, I personally do not think you should advertise something you do not have in stock and have no idea when it will be in stock... appalling service. Think I shall look into another phone provider...2 weeks and still waiting with no heads up from EE at all
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DWF
(@chemfletch) reported
@EE Well, aren't you a bunch of thieves. You've taken my last monthly payment, ended my contract (agreed) haven't contacted me, have not transfered the money you took to a pay-as-you-go account & have left me with no service. Despite holding a my money you won't let me call 150!
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Tracey Grant
(@ooolucyooo) reported
@Lemmo73 @EE Total scam text , if it's from EE it will come thru as from 150, or EE , but never a regular 07xxx number
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@EE @EE someone keeps canceling my EE accounts without my knowledge. Please help me!!!😭😭😭😭😭😭
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Chris M
(@Chris815_) reported
I've been to a 3 shop before lockdown for assistance, been promised 2 callbacks today by customer services. No calls have been made back to me. First payment is due in coming days and I'm still with @EE and no service has yet been provided by @ThreeUK. How do I escalate?