EE

EE Outage Report in Llantarnam, Torfaen County Borough, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Llantarnam, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Llantarnam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Llantarnam, Torfaen County Borough, Wales 01/23/2026 16:50

January 23: Problems at EE

EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Llantarnam, Torfaen County Borough, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Cardiff, Blackwood, Newport, Cwmbran, Cathays, Usk and Ynysddu.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Wi-fi
United KingdomCardiff Internet
United KingdomCardiff E-mail
United KingdomBlackwood Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Llantarnam, Wales

Latest outage, problems and issue reports in Llantarnam and nearby locations:

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • Tudorbrewery Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • MaartenSleeckx Maarten (@MaartenSleeckx) reported from Victoria, Wales

    @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

  • desta_omar Desta Omar (@desta_omar) reported from Cardiff, Wales

    Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jokerjay007 Jokerjay007 (@jokerjay007) reported

    @XboxOneReece @EE I left EE last yr coz. of this rubbish and I had multiple phones with them now I’m saving my self well over £70 pounds plus EE now have put on a roaming charge on which they said they would never do and they don’t have to (GREEDY)

  • nikkityler118 Nikki Tyler (@nikkityler118) reported

    @EE Why do I still struggle to get any signal still where I live then?

  • dwea40 Diane Skinner (@dwea40) reported from Weedon Beck, England

    @EE #poorservice When can I expect an answer? Fed up of paying for service I am not receiving.

  • VinnieReece Vinnie Reece-Jones (@VinnieReece) reported

    @EE Worst network ever, wouldn't have it even if it was 100g, I'm on 02 4g and no problem. How fast do you need to load crappy photos of dinner on Facebook lol.

  • _KayteeKettle Kaytee Kettle (@_KayteeKettle) reported

    @EE so what the hell have you done to your network! I have barely any signal at home and my data barely works when I am out of the house! #sortitout

  • danapond42 ⚽️💙Shell McBry💙⚽️ (@danapond42) reported

    @EE You've told us to contact BT and BT have told us to contact you so it's a bit of a yo-yo situation now. I have emailed BTs switching team to figure this out but as I said this is not the service we had hoped for and we thought we would be dealing with EE.

  • Dikay32 Diana Slader (@Dikay32) reported

    @ThreeUK I’m in Norfolk on holiday. My husband (with @EE ) has had a good connection- I’m using his data now, but mine has been really poor. Any plans to improve? I’m wondering whether to switch as we’re here regularly.

  • isthatabin • J e n • (@isthatabin) reported

    @EE I have been messaging you via the mobile app and never get any responses, this is in relation to upgrades. Can you please provide an address to write to so I can cancel my contract? (email or postal)

  • rikharriscom 𝚁𝚒𝚔 𝙷𝚊𝚛𝚛𝚒𝚜™ (@rikharriscom) reported

    @EE has there been anything wrong with the 2 or 3G service in Romford, RM7 today ?

  • ChrisClarkson1 Chris Clarkson (@ChrisClarkson1) reported

    @EE Hi I’ve been having issues with phone and 4G Lincoln LN42TF. I barely get 1 bar, most of the time no bars and no 4G. I’m paying for a service I can’t use. I believe it’s an issue with our local mast. When will this be resolved and can I get a rebate in the meantime?