EE

EE Outage Report in Llantarnam, Torfaen County Borough, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Llantarnam, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Llantarnam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Llantarnam, Torfaen County Borough, Wales 01/24/2026 06:40

January 24: Problems at EE

EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Llantarnam, Torfaen County Borough, Wales

The most recent EE outage reports came from the following cities: Newport, Caerphilly, Cardiff, Blackwood, Cwmbran, Cathays, Usk and Ynysddu.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Internet
United KingdomCaerphilly Wi-fi
United KingdomCardiff Internet
United KingdomCardiff E-mail
United KingdomBlackwood Wi-fi
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Llantarnam, Wales

Latest outage, problems and issue reports in Llantarnam and nearby locations:

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • ConnorBotwright Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • AshL93 Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • floyd2103 floyd cooper (@floyd2103) reported from Risca, Wales

    @HavardLiam @EE I ******* hate shit like this

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • TheRealBerty Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales

    @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • DullUddenCow 🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported from Abertillery, Wales

    Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • TomWise_ Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported from Cwmbran Central, Wales

    Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • leagravell john warnock (@leagravell) reported

    @EE what a stupid advert smart kettle & smart toaster completely unnecessary items. as the phone doesn't put the water in the kettle or the bread in the toaster. while your doing that you may as well turn them on #Bonkers

  • pretapom Ali (@pretapom) reported

    @EE trying to update the address on my acct but keep getting a technical error. Are you actually having issues?

  • Tystar00 Richard Forster (@Tystar00) reported

    @EE If you want to pay a fortune, but not get any service, Then EE is number 1 for worst signal ever

  • AnaVLeckenbySEM Ana Valezzi Leckenby (@AnaVLeckenbySEM) reported

    @EE Still getting unstable service which used to be impeccable. Is this trying to push customers into using 5g devices?

  • M1NUETE monday (@M1NUETE) reported

    @EE multiple people keep saying EE is down in Portsmouth right now, myself included, are you are of any issues?

  • honestdave1437 onkybonk (@honestdave1437) reported

    @EE been waiting for a phone call. Ongoing issue.

  • mcfadden_shaun Shaun McFadden (@mcfadden_shaun) reported

    @EE . Im trying to phone through and cancel and im waitin 20mins and counting. Can this done by self serve? Online, or can this page take my cancellation request?

  • scribblingsam Samuel Firman (@scribblingsam) reported

    @EE Recently had no choice but to call Canada from UK to cancel bank cards when phone + wallet were stolen. Didn't realise, in my slight panic, the option to get £11 add on for cheaper international mins. Just received £120 bill at £3.42 per min. Talk of insult to injury. (1/2)

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    @bt_uk I have just sent the best feedback I ever sent after your lady call op set me up for broadband she saved me money and was brill I have asked u give her £20quid from me as a little thank u bonus Such terrible customer service levels in UK and @EE . This lady a credit to bt

  • Acky_93 Steven Atkinson (@Acky_93) reported

    So when your number is spoofed meaning that a hacker closes your account and use your number to try and rob money from your bank account whilst leaving you without a phone until you buy PAYG SIM until they fix it, all @EE do is say sorry and add a security Q. Doesn’t seem right.