EE Outage Report in Llantarnam, Torfaen County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Llantarnam, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Llantarnam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (26%)
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Total Blackout (22%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Llantarnam, Torfaen County Borough, Wales
The most recent EE outage reports came from the following cities: Cardiff, Caldicot, Blackwood, Caerphilly, Pontypool, Newport and Hengoed.
City | Problem Type | Report Time |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Llantarnam, Wales
Latest outage, problems and issue reports in Llantarnam and nearby locations:
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Daniel Thomas (@dklthomas6666) reported from Newport, Wales
@EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.
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Mike Conjoice (@mikeconjoice) reported from Blaenavon, Wales
Excellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!
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Maarten (@MaartenSleeckx) reported from Victoria, Wales
@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
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lee williams (@thelee_x_w) reported from Cwmbran Central, Wales
Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better
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Desta Omar (@desta_omar) reported from Cardiff, Wales
Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE
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Allan Rees (@welshpolitical) reported from Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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jude wood (@judiththomas4) reported from Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Samantha (@Samanth82113398) reported from Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales
@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Ben Williams (@BenThatFlies) reported from Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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lee williams (@thelee_x_w) reported from Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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sheryl fussell (@chickenshed24) reported from Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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sheryl fussell (@chickenshed24) reported from Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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sheryl fussell (@chickenshed24) reported from Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dexter Morgan VI (@DextersDesciple) reported
@EE I ordered something off your site 5 weeks ago and it still hasn’t been shipped. But it won’t allow me to cancel it online either.
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Greer Wilson (@greer_wilson) reported
@EE Just thought your top brass should know that I was in your store today at Bloomfields Shopping Centre in Bangor, County Down. I was served by a young woman called Jess. No older than early 20s. Exceptional customer service, patience and knowledge. A really good experience. 👍
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Teds (@Tedtalks13) reported
@BarclaysUK @EE Hi barclays Hi ee what document IP plan were you working off thats got a dispute issue on his method of trying to make something while having brown bagged closer to home on "perks" and dr sharmawasnt him in the courts they didnt ******* check ID to his surgery
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Liam_Bones (@liamgriffiths85) reported
@Carl_M79 @bt_uk @EE BT are slowly moving to EE anyway so maybe they’ll take the decent customer service over with them?
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Seán Seosamh 🇪🇺 (@SeanLXIV) reported
Back in the @EE store today. Still trying to get a phone returned and contract cancelled. Absolutely appalling customer service. Nobody seems to have any authority to do anything, just shrug their shoulders.
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Simmo Robert Eaton (@Simmolcfc77) reported
Thank you @EE just rang your “helpline” it said to speak to Someone press 1, i pressed 1 and it said we’ve sent you a text and then hung up on me. You should rename it no help whatsoever useless line.
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Dawnin 27/9@LFC❤⚽️ 🇺🇦🌻 (@dawniedavidson) reported
I am going to have much deserved rant @EE and @BT @BTCare. Also if I try and message all I get is your infuriating BOT!! Having recently switched from BT to EE broadband went down 3pm yesterday. Mobile phone signals suck where I am so trying to call and speak to a human was a
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Hannah (@h2_hannah) reported
@EE hello, I have received an email I would like to discuss with the complaints team. I made a complaint some time ago and thought it was resolved. I no longer have an EE account. I do not wish to call; I want to email. I have PTSD from calling so much in March I cannot any more.
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XXLEANNE🔴⚪️XX (@leanne_bcfc) reported
@EE Yes there is a issue with the dunball mast and apparently there is nothing you can do about it someone else from my town has also complained signal has been shocking for months tho here
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Audrey Gordon (@f1gpgirl) reported
What Shocking service from @EE numerous broadband drop outs, no engineer available until Wednesday - unable to work or watch the GP and no compensation for lack of service