EE

EE Outage Report in Cradley, Dudley, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cradley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cradley, Dudley, England 02/01/2026 07:15

February 01: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cradley, Dudley, England

The most recent EE outage reports came from the following cities: Birmingham, Solihull, Smethwick, Sutton Coldfield, Oldbury, Dudley, Wolverhampton, Walsall, Rowley Regis, Bilston, Tipton, Willenhall, Kidderminster, Redditch and West Bromwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomSolihull Total Blackout
United KingdomSmethwick Internet
United KingdomSutton Coldfield Total Blackout
United KingdomBirmingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cradley, England

Latest outage, problems and issue reports in Cradley and nearby locations:

  • jedibikrt76 jedibiker (@jedibikrt76) reported from Birmingham, England

    @EE why always is my signal so low? Two bars out 4? All the time

  • lovingit2015 𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported from West Bromwich, England

    Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

  • cseaman1975 Chris Seaman (@cseaman1975) reported from Stourport-on-Severn, England

    @EE Hi, has the Volte option been removed from the iPhone 12? I have echo on calls in my car and was advised to switch this off on my 11 pro which solved the problem. Now the issue has returned but I can’t see an option to turn volte off - help!

  • De3ze De3ze (@De3ze) reported from Solihull, England

    @EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾

  • Jarrook Jody (@Jarrook) reported from Wolverhampton, England

    Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

  • DrYazzzz ....Yaz (@DrYazzzz) reported from Birmingham, England

    @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

  • benavfcfranklin Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

  • relleypaul RELLEY. (@relleypaul) reported from Birmingham, England

    Will @EE ever fix their app.

  • TheDivineFrog Frog Princess 🐸 (@TheDivineFrog) reported from Birmingham, England

    @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

  • davehoppy66 David Hopkinson (@davehoppy66) reported from Bromsgrove, England

    @EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.

  • stayingaliveuk Michael de Groot (@stayingaliveuk) reported from Stourport-on-Severn, England

    My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE I’m still having issues, can’t log into my account

  • Hitendra70 Hitendra (@Hitendra70) reported from West Bromwich, England

    @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

  • daveharte Dave Harte (@daveharte) reported from Birmingham, England

    @EE All sorted now via a phone call. No problem.

  • dean_kavanagh Dean Kavanagh (@dean_kavanagh) reported from Solihull, England

    @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

  • psphotography79 PeteSloanPhotography (@psphotography79) reported from Birmingham, England

    @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

  • jordanladley Jordan Ladley (@jordanladley) reported from Solihull, England

    @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

  • cazman3011 caroline palmer (@cazman3011) reported from Birmingham, England

    @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

  • carpe_dm_uk carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England

    @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • nikolajht Nikolaj Hansen-Turton (@nikolajht) reported

    @KGravil @EE Same issue in East London

  • HevaLaPritchy Heather Pritchard (@HevaLaPritchy) reported

    @EE unable to get access to MyEE which I have used multiple times before and whenever I request a password reset to see if that will help nothing comes through!

  • EmmaDunlop Emma (@EmmaDunlop) reported

    @EE @linmro Same issue here 😭

  • fmdizz Bubbles 😶‍🌫️ (@fmdizz) reported

    @EE It just said your social media team are busy… my wifi is still broken!

  • Gunnm_Angel James (@Gunnm_Angel) reported

    @EE is there an issue with my EE. I cannot login despite knowing my password, the email to reset it never arrives?

  • franzicake maya (@franzicake) reported

    @Zoe79987080 @EE Everyones is down and the engineers don’t yet know why .

  • peakzaap Kk (@peakzaap) reported

    @EE I can’t log into the myEE app or website. It said wrong password and when I requested a password reset link nothing is coming. Are there any technical problem and when will it be solved? Thanks in advance.

  • ChaseMula_J J (@ChaseMula_J) reported

    @EE you need to fix this asap

  • Sophie_emma_17 Sophie Letchford (@Sophie_emma_17) reported

    @EE my home broadband isn’t working. Got a red light on box. Have unplugged and plugged back in but still nothing. Please help

  • peakzaap Kk (@peakzaap) reported

    @EE I can’t log into myee account in both the app and website. It said wrong password and when I’ve requested a password reset link there’s nothing coming. Are there any technical problem and when we can use the app again? Thanks in advance