EE outages and service status in Cradley, England

Problems in the last 24 hours in Cradley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley, England

The most recent EE outage reports came from the following cities: Walsall, Birmingham, Wolverhampton, Dudley, Sutton Coldfield, and West Bromwich.

City	Problem Type	Report Time
Walsall	Total Blackout	2 days ago
Birmingham	Internet	3 days ago
Birmingham	E-mail	3 days ago
Wolverhampton	Internet	4 days ago
Birmingham	Wi-fi	4 days ago
Birmingham	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Cradley, England

Latest outage, problems and issue reports in Cradley and nearby locations:

• 
  Joanne Gough (@RosieJ0) reported 19 seconds ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

• 
  alex spooner (@spoonaah) reported 1 minute ago from Birmingham, England

  @EE you’ve attempted to deliver my phone to the incorrect address, this is the 2nd issue I’ve had with delivery in as many weeks, please can someone get in touch with me ASAP to resolve

• 
  Yusuf (@yusuf_huraira) reported 2 minutes ago from Birmingham, England

  @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

• 
  Lesa Horton MBE (@horton_lesa) reported 2 minutes ago from West Bromwich, England

  @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

• 
  nicole (@nicole118nicole) reported 6 minutes ago from Birmingham, England

  @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

• 
  James Larner (@james_larner) reported 10 minutes ago from Birmingham, England

  @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

• 
  Neil (@Mr_neil_c) reported 13 minutes ago from Dudley, England

  @ee I’m not happy, I took out broadband with you about 15 months ago, I was told I would get 10gig added to my mobile data. I have just realised this isn’t the case and I’ve brought extra data that I should never have needed to buy!

• 
  Evan Davis (@EvanD) reported 17 minutes ago from Birmingham, England

  @virginmedia It’s only been in the past few weeks that it’s gotten so bad. I was getting updates 2 weeks ago from @EE saying they were doing work in my area, but have heard nothing since. Shame you don’t have wi-fi calling

• 
  Jonathan Whiteland (@chailey_) reported 25 minutes ago from Birmingham, England

  Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

• 
  Chris Seaman (@cseaman1975) reported 29 minutes ago from Stourport-on-Severn, England

  @EE Hi, has the Volte option been removed from the iPhone 12? I have echo on calls in my car and was advised to switch this off on my 11 pro which solved the problem. Now the issue has returned but I can’t see an option to turn volte off - help!

• 
  Tally B (@Bizzle_187) reported 43 minutes ago from Wolverhampton, England

  @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

• 
  Michael de Groot (@stayingaliveuk) reported 43 minutes ago from Stourport-on-Severn, England

  My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?

• 
  Jules (@falmouth_wolf) reported 44 minutes ago from Willenhall, England

  @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

• 
  Richard Franks (@richardpfranks) reported 45 minutes ago from Birmingham, England

  @EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?

• 
  Haani İYİ (@haani_m1) reported 45 minutes ago from Birmingham, England

  @EE what’s with no service how do i have no signal or service without WiFi

• 
  sammie (@distantshipsmok) reported 47 minutes ago from Birmingham, England

  @EE I just need to get the handset replaced as it won't register on the network. Every time I try to register it on the network manually, it says the network isn't available. 3 SIMS that work in other phones have been tried in this handset, but none of them worked in it. (2/2)

• 
  Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported 51 minutes ago from West Bromwich, England

  Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

• 
  Matt (@hellomattwalker) reported 51 minutes ago from Birmingham, England

  Major issues with @EE today. Complete loss of signal, let alone data use.

• 
  caroline palmer (@cazman3011) reported 53 minutes ago from Birmingham, England

  @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 55 minutes ago from Birmingham, England

  @gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🪬MissDoolittle.eth🪬 (@MissDoolittleSK) reported 6 minutes ago

  See whilst I hear it....sometimes this UK place has trash signal 😤 Don't even know why I continue to pay a phone bill to @EE 🙄 Then they make your data move really slow when on a phone call, so to use my phone whilst one a call, i either need to whatsapp call or use wifi

• 
  Mark Royle-Evatt (@MEvatt) reported 12 minutes ago

  @Hepworthclare @EE Does any major company have good customer service? They all seem to be absolutely useless and not care about their customers. All the websites now have an AI bot that absolutely pointless but needs dealing with before speaking to a human. It’s just so frustrating and stressful.

• 
  majorchimp (@majorchimp) reported 12 minutes ago

  @EE why are you sending me a Smart Hub Plus when I have not ordered one? I already have one that I never ordered still boxed up

• 
  🪬MissDoolittle.eth🪬 (@MissDoolittleSK) reported 13 minutes ago

  @EE Complained multiple times. You guys just say to buy one of your wifi devices or suggest I switch networks (resulting in me paying to leave EE 🙄). I shouldn't have to purchase a secondary device just to be able to use the service i'm already paying for...

• 
  Miss Sullivan (@MissSullivan06) reported 13 minutes ago

  @EE I have been in touch that is my point. They have told me there is an issue in the area and engineers are working on it this weekend. So the text message makes no sense

• 
  Rach 🇪🇺 (@MsVespertilio) reported 16 minutes ago

  @Bandit5570 @EE Haven’t had a problem in years! But last two months atrocious!

• 
  Sarah loopy (@Sarahlewp) reported 18 minutes ago

  @EE your service is shocking, we were with plusnet, we get told we are now with you, we have tried to sort out where the equipment is, no luck, we try to cancel, and you say we are going to get charged a cancellation fee !

• 
  ShawShot (@ShawShot) reported 18 minutes ago

  Hey @EE. Can you let me know when a tech order will be dispatched. It’s currently showing as delayed on my order status. I’ve been told’ maybe something will happen in the next few days’. Item is showing as ‘in stock’, could you direct me to the team who could accurately help.

• 
  Lesley (@Headonamission) reported 19 minutes ago

  @Hepworthclare @EE I tried to get a new phone at @tescomobile yesterday- they no longer do data transfer for you. Will be taking my contract somewhere that does! Fed up of paying more, for less support.

• 
  jason (@Jason29wctb) reported 23 minutes ago

  @EE I'm on ee as of yesterday, o2 sucks