EE outages and service status in Cradley, England

Problems in the last 24 hours in Cradley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley, England

The most recent EE outage reports came from the following cities: Birmingham, West Bromwich, Wolverhampton, Walsall, Dudley, and Sutton Coldfield.

City	Problem Type	Report Time
Birmingham	Phone	6 hours ago
West Bromwich	Internet	19 hours ago
Birmingham	Internet	2 days ago
Birmingham	E-mail	4 days ago
Birmingham	Internet	5 days ago
Wolverhampton	Phone	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Cradley, England

Latest outage, problems and issue reports in Cradley and nearby locations:

• 
  Jules (@falmouth_wolf) reported 43 seconds ago from Willenhall, England

  @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

• 
  R Joberns (@rjoberns) reported 8 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Jean Thierry (@MutliRaceMan) reported 10 minutes ago from Birmingham, England

  @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

• 
  JH 🥳🪩 (@jfrncs_) reported 16 minutes ago from Birmingham, England

  Not @EE showing as full signal 5G but not actually providing a 5G service

• 
  R Joberns (@rjoberns) reported 22 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  nicole (@nicole118nicole) reported 26 minutes ago from Birmingham, England

  @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

• 
  ຸ (@TROYBLVD) reported 26 minutes ago from Birmingham, England

  @EE IVE BEEN IN UR STORE 45 MINS NOW ADVISOR TRYING TO FIX MY GALAXY WATCH IT SHOULDNT TAKE THIS LONG WOULD RATHER A REFUND CUSTOMER SERVICE HAVE TOLD ME ITS BEING INVESTIGATED I HAVENT GOT TIME FOR U TO INVESTIGATE IT JUST TAKE THE WATCH BACK WASTING MY TIME IN HERE SORT IT OUT

• 
  James Larner (@james_larner) reported 26 minutes ago from Birmingham, England

  @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

• 
  James Houghton (@UniqueJames) reported 27 minutes ago from Birmingham, England

  @EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?

• 
  Keith Cartwright (@keith291) reported 28 minutes ago from Dudley, England

  @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

• 
  King Of Ink Land ® (@king_body_art) reported 30 minutes ago from Birmingham, England

  Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

• 
  C5 (@OoRITE_C4) reported 30 minutes ago from Birmingham, England

  So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

• 
  Stephen Lapper (@StephenLapper) reported 34 minutes ago from Wolverhampton, England

  @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

• 
  caroline palmer (@cazman3011) reported 38 minutes ago from Birmingham, England

  @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

• 
  sammie (@distantshipsmok) reported 38 minutes ago from Birmingham, England

  @EE The SIM won't work in it, but the SIM works in my old phone. It registers that the SIM card is in, but it says Emergency Calls Only. The handset hasn't been blacklisted - that was checked at an EE store and by tech support. I took the contract out last Thursday online. (1/2)

• 
  Matt (@hellomattwalker) reported 41 minutes ago from Birmingham, England

  Major issues with @EE today. Complete loss of signal, let alone data use.

• 
  Dave (@stourdave) reported 42 minutes ago from West Bromwich, England

  @EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉

• 
  richard kimberley (@richardkimberl3) reported 55 minutes ago from Redditch, England

  @EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours

• 
  Jody (@Jarrook) reported 57 minutes ago from Wolverhampton, England

  Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

• 
  Dip singh (@dip974) reported 59 minutes ago from Wednesfield, England

  @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barry Dance (@dance_barry) reported 9 minutes ago

  @EE broadband installation failed, customer services is any thing but, complaints team do nothing. Been customer for 15 years and never have I ever experienced a complete lack of customer service. No communication, failed appointment dates and false information relayed. Shameful

• 
  clare mcintosh (@claret640) reported 12 minutes ago

  @ee is the server down have no signal

• 
  Louise cooksley (@louise_cooksley) reported 13 minutes ago

  @EE I contacted you in June regarding my parents tv broadband mobile and land line, ringing 150 was perfect and we received excellent service over the phone, sadly that’s where it ends My mum is now without mobile data, and they have no internet or land line absolutely shocking

• 
  Richard Stokes (@RSSWFC) reported 16 minutes ago

  @EE @aliham84 Ours is now back on but as you say no information provided we had to call 2 days to ask if there was an issue as the app check your signal didn’t work!!

• 
  alison (@aliham84) reported 16 minutes ago

  Day 5 of zero mobile signal, EE are aware of problem in the area but no fix or information @EE

• 
  David Ronald Hessom (@DHessom) reported 17 minutes ago

  @EE you know even your hotspot WiFi is a load of ****, it keeps dropping out. Also why can I not get 5G at your shop in Basingstoke, great PR I say. Even the staff in the Apple shop think EE is crap.

• 
  Ni(i)na Supremacy 🦈 (@CW_Skaters) reported 18 minutes ago

  @EE The EE app doesn't seem to be able to be downloaded on my non-British phone. I tried the number again and it's just saying not available. Bank is doing a charge back at this point since you can't help me.

• 
  Baileys (@HanandGav) reported 19 minutes ago

  @EE Please can you confirm if there a network issue as boardband is down and there is no fix with the help recommendations. Is there a global outage. In CO11 area.

• 
  PH (@PHEFC83) reported 20 minutes ago

  @EE And what about texting back a number that isn’t in service!

• 
  Findo Gask 🎗️🇬🇧🇮🇱 (@gask_findo) reported 22 minutes ago

  @WirralRanger @EE Almost every big company is a pain in the arse for customer service. From personal experience I exempt Sky tv and @firstdirect as being pretty decent. Virgin is awful.