EE outages and service status in Cradley, England

Problems in the last 24 hours in Cradley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley, England

The most recent EE outage reports came from the following cities: Walsall, Birmingham, Wolverhampton, Dudley, Sutton Coldfield, West Bromwich, and Wednesbury.

City	Problem Type	Report Time
Walsall	Internet	1 hour ago
Birmingham	Internet	4 days ago
Birmingham	Phone	5 days ago
Wolverhampton	Internet	12 days ago
Walsall	Internet	14 days ago
Birmingham	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cradley, England

Latest outage, problems and issue reports in Cradley and nearby locations:

• 
  sammie (@distantshipsmok) reported 2 minutes ago from Birmingham, England

  @EE I just need to get the handset replaced as it won't register on the network. Every time I try to register it on the network manually, it says the network isn't available. 3 SIMS that work in other phones have been tried in this handset, but none of them worked in it. (2/2)

• 
  Dip singh (@dip974) reported 6 minutes ago from Wednesfield, England

  @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

• 
  Brenden (@Breny85) reported 7 minutes ago from Birmingham, England

  @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

• 
  Ben Franklin. (@benavfcfranklin) reported 9 minutes ago from Dudley, England

  @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

• 
  deb fitzgerald (@deb_fitzgerald) reported 10 minutes ago from Birmingham, England

  @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

• 
  JH 🥳🪩 (@jfrncs_) reported 13 minutes ago from Birmingham, England

  Not @EE showing as full signal 5G but not actually providing a 5G service

• 
  Liam H (@LiamHBCFC) reported 13 minutes ago from Birmingham, England

  @EE is down in Birmingham phone lines down

• 
  Jody (@Jarrook) reported 17 minutes ago from Wolverhampton, England

  Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

• 
  ຸ (@TROYBLVD) reported 19 minutes ago from Birmingham, England

  @EE WATCH WAS EVENTUALLY RETURNED AFTER ADVISOR FAFFED ABOUT WITH IT IN THE BACK FOR AN HOUR TRYING TO FIX, HE ALSO FORGOT TO GIVE ME MY SIM BACK SO I THEN HAD TO RETURN BACK TO THE STORE AFTER SETTING OFF HOME

• 
  Ian Cruise #StayHomeSaveLives (@iancruise1972) reported 19 minutes ago from Birmingham, England

  @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

• 
  Kira🦁 (@pyper18th) reported 30 minutes ago from Birmingham, England

  @EE is there a chat with yourselves to cancel my BB?

• 
  Joanne Gough (@RosieJ0) reported 37 minutes ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

• 
  nicole (@nicole118nicole) reported 37 minutes ago from Birmingham, England

  @EE I’m still having issues, can’t log into my account

• 
  Kieran (@kieran_stanley) reported 39 minutes ago from Birmingham, England

  @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

• 
  Tally B (@Bizzle_187) reported 40 minutes ago from Wolverhampton, England

  @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

• 
  Chris Seaman (@cseaman1975) reported 45 minutes ago from Stourport-on-Severn, England

  @EE will ee be commenting on the supply issues for Apple Watch Ultra and the fact large upfront payments are being taken and sat in ee’s bank account for an unknown length of time until supply is resolved - not good!

• 
  Hitendra (@Hitendra70) reported 48 minutes ago from West Bromwich, England

  @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

• 
  lee hunt (@leehunt4) reported 53 minutes ago from West Bromwich, England

  @EE hi is there problems with the network signal is bad

• 
  Evan Davis (@EvanD) reported 54 minutes ago from Birmingham, England

  @virginmedia It’s only been in the past few weeks that it’s gotten so bad. I was getting updates 2 weeks ago from @EE saying they were doing work in my area, but have heard nothing since. Shame you don’t have wi-fi calling

• 
  richard kimberley (@richardkimberl3) reported 54 minutes ago from Redditch, England

  @EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eileen Manson (@MansonEileen1) reported 4 minutes ago

  @DerekAllan61 @EE Sounds like they’re happy to take your money and give little help in return 🙄

• 
  𝕁𝕠𝕣𝕕𝕪 (@garynetchells) reported 6 minutes ago

  What is it with the infrastructure of mobile networks in the UK when you can get a signal - at all on a train?! Why is that? Why in 2026 with a digital generation can I not access an email on a train? It’s ridiculous @O2 @VodafoneUK @EE

• 
  ryan smith (@RyanSOriginal) reported 9 minutes ago

  @EE @MarkyTalk This is the same play they gave me, moved to EE Home broadband, was awful, cancelled within 14 days and moved back to Sky!!

• 
  Sarah (@Sarahbops) reported 10 minutes ago

  @EE need help with my account. I have a new number and I can’t get into my account due to a text going to my old number!! Help please

• 
  Peter Hunter (@peterhunter1233) reported 10 minutes ago

  @MarkyTalk @EE I had the exact same issue. Kept getting sent to a call centre pushing broadband (clearly on commission) – they wouldn’t listen and were rude. Requested my PAC code via text, then EE retentions rang with a better deal than anything else on the market. Was so close to leaving.

• 
  Omegamanuk (@Omegaman_uk) reported 10 minutes ago

  @EE Thanks but that is just routing me as per 2 calls I’ve already made this evening, so I don’t expect a different outcome really. A dedicated route for raising a complaint would be preferred,

• 
  Audrey Gordon (@f1gpgirl) reported 12 minutes ago

  Getting by fed up with @EE as the television and internet is constantly dropping in and out. Has been an issue since installing but getting ridiculous now.

• 
  Andy Livingstone (@andylivi1) reported 15 minutes ago

  @MarkyTalk @EE Mark. I had exactly the same recently. I too have been a customer since the orange days. Completely uninterested in customer service unless it involves selling you something you don’t really need. I ended up going to Klarna mobile.

• 
  Neil Green (@ngmillers1973) reported 16 minutes ago

  @Craig_Higgins @EE Since these company have emerged EE BT virgin 02 crap Vodafone three not like it use to be

• 
  Lu 🎙⚒️ (@recklesslntent) reported 20 minutes ago

  @EE my dad is calling g about his contract and reducing the price of this. I understand due to RPI and being out of contract the price has gone up. But why is he being asked about Netflix and almost a weird focus on this rather than focusing on the issue which is finding an upgrade price that is lower. The agent then focused on cableing which dad has explicitly said he doesn’t want My dad has had a stroke - his vulnerability was not addressed or empathised with once during the call I understand we are supposed to be kind and pleasant on the phone but the agent you have in retentions who spoke to him was not listening, hiding behind process and utterly incompetent