EE outages and service status in Cradley, England

Problems in the last 24 hours in Cradley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley, England

The most recent EE outage reports came from the following cities: Birmingham, Redditch, Oldbury, Walsall, Bromsgrove, Hartlebury, West Bromwich, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Sutton Coldfield, Kingswinford, and Willenhall.

City	Problem Type	Report Time
Birmingham	Internet	1 day ago
Redditch	Total Blackout	1 day ago
Birmingham	Internet	3 days ago
Birmingham	Internet	4 days ago
Birmingham	Phone	4 days ago
Oldbury	Phone	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Cradley, England

Latest outage, problems and issue reports in Cradley and nearby locations:

• 
  James Houghton (@UniqueJames) reported 2 minutes ago from Birmingham, England

  @EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?

• 
  Jules (@falmouth_wolf) reported 8 minutes ago from Willenhall, England

  @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

• 
  C5 (@OoRITE_C4) reported 9 minutes ago from Birmingham, England

  So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

• 
  King Of Ink Land ® (@king_body_art) reported 9 minutes ago from Birmingham, England

  Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

• 
  Karl W Newton Photography (@kwn_photouk) reported 11 minutes ago from Birmingham, England

  @EE not been able to send SMS messages all evening...firstly error 38...now error 28...have searched your community and tried l suggestions with no luck...please help!

• 
  Dave Harte (@daveharte) reported 15 minutes ago from Birmingham, England

  @EE All sorted now via a phone call. No problem.

• 
  Tony G (@APG1959) reported 19 minutes ago from Birmingham, England

  I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

• 
  carpe_dm_uk (@carpe_dm_uk) reported 22 minutes ago from Birmingham, England

  @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

• 
  Dr. Abdalla M Ahmed (@RxAbdalla1) reported 28 minutes ago from Birmingham, England

  @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

• 
  Gordé (@ReissOmari) reported 29 minutes ago from Birmingham, England

  alright I need a way out of o2 because I’m paying £60+ a month for **** ALL signal, I’m ******* sick of this now. Birmingham signal is the worst. @ee help me out please

• 
  Joanne Gough (@RosieJ0) reported 31 minutes ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

• 
  alex spooner (@spoonaah) reported 32 minutes ago from Birmingham, England

  @EE you’ve attempted to deliver my phone to the incorrect address, this is the 2nd issue I’ve had with delivery in as many weeks, please can someone get in touch with me ASAP to resolve

• 
  Keith Cartwright (@keith291) reported 35 minutes ago from Dudley, England

  @EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information

• 
  upsie daisie (@upsiedasie) reported 41 minutes ago from Birmingham, England

  @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

• 
  Dave (@stourdave) reported 43 minutes ago from West Bromwich, England

  @EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉

• 
  Iain Lewis (@idl3wis) reported 48 minutes ago from Wolverhampton, England

  @EE Hi had free BT Sport 3 month add on through contract. Expires 02/01 and want to cancel so not charged. I've text STOP to 150 but getting option to cancel either on large screen or to watch live on tablet/device. I don't want either.

• 
  ....Yaz (@DrYazzzz) reported 49 minutes ago from Birmingham, England

  @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

• 
  Heisenberg (@Jaysixtinine) reported 51 minutes ago from Birmingham, England

  I think I might switch to @EE soon because @ThreeUK are a waste of time can’t get signal anyway and it really ***** me off

• 
  𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported 53 minutes ago from West Bromwich, England

  Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

• 
  R Joberns (@rjoberns) reported 58 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Craig Taylor (@blown_ranger) reported 40 seconds ago

  @OnlineQueryTm @dpd @EE thankfully resolved my issue, perfectly. I recommend you take a leaf out of their book and provide an option for customers to speak with an actual person

• 
  OFFICIAL GAMINGFFC 🚜▶️ (@Gamingffc) reported 4 minutes ago

  You are having issues and please don't say you aren't, because my internet connection is very low @EE @Ofcom, so low I can hardly load anything #EE

• 
  Thomas O'Duffy (@ThomasODuffy) reported 5 minutes ago

  @jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.

• 
  Tracy Woods (@tracyanne1965) reported 6 minutes ago

  @EE please send me an email address I can send a message I keep getting on my phone, need some help!

• 
  Andy Furnival (@AndyFurnival2) reported 9 minutes ago

  @WoodUksparky137 @EE EE, a premium priced network, for the lowest possible service. The annual price increases are the only consistent aspect of EE

• 
  Kitten Kong (@kittenkong42) reported 14 minutes ago

  @EE I can’t call as I literally have no phone right now! Three cut me off and I don’t have your sim active because of my issue

• 
  JoJo (@yoyo__jojo) reported 15 minutes ago

  @EE we are away on holiday, I can’t log into my account as you have not amended my new number when I called to change all this in February. I can’t call as we have no signal and we need a helping hand as we are on holiday and our family is going to run out of data

• 
  Alison Friend - ⫩ ⚒️ (@xxAlisonFxx) reported 15 minutes ago

  I have never experienced such poor customer service from @EE. Very clear they don't want to retain (very long standing) customers anymore when you get offered ONE upgrade price & then get asked if you want the PAC code to move 😡 @iD_Mobile_UK you will be gaining another customer

• 
  Brian Slater (@BrianSlater1976) reported 16 minutes ago

  @EE This is becoming ridiculous. WiFi connection is so slow and still no mobile signal. Can hardly check for updates l.

• 
  Michelle Masson 🙃 (@shellm1971) reported 17 minutes ago

  @EE I’m getting text messages from you and Openreach about an upcoming broadband installation. You must have the wrong contact details because I am not an EE customer and this is nothing to do with me. Now getting request for feedback texts as well.