EE outages and service status in Cradley, England

Problems in the last 24 hours in Cradley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cradley, England

The most recent EE outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, West Bromwich, Redditch, Oldbury, Bromsgrove, Hartlebury, Kidderminster, Wednesbury, Dudley, and Smethwick.

City	Problem Type	Report Time
Birmingham	Total Blackout	1 hour ago
Walsall	Internet	17 hours ago
Birmingham	Internet	20 hours ago
Birmingham	Internet	3 days ago
Birmingham	Total Blackout	4 days ago
Birmingham	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cradley, England

Latest outage, problems and issue reports in Cradley and nearby locations:

• 
  Jules (@falmouth_wolf) reported 13 seconds ago from Willenhall, England

  @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

• 
  carpe_dm_uk (@carpe_dm_uk) reported 3 minutes ago from Birmingham, England

  @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

• 
  Shane (@ShaneoTheBaggie) reported 4 minutes ago from West Bromwich, England

  When will your service be fully up and running @EE? Mobile data still dropping in and out

• 
  mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported 7 minutes ago from Wednesfield, England

  @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

• 
  Loreta (@lottynew) reported 10 minutes ago from Beoley, England

  @EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !

• 
  Evan Davis (@EvanD) reported 13 minutes ago from Birmingham, England

  @virginmedia It’s only been in the past few weeks that it’s gotten so bad. I was getting updates 2 weeks ago from @EE saying they were doing work in my area, but have heard nothing since. Shame you don’t have wi-fi calling

• 
  Iain Lewis (@idl3wis) reported 15 minutes ago from Wolverhampton, England

  @EE Hi had free BT Sport 3 month add on through contract. Expires 02/01 and want to cancel so not charged. I've text STOP to 150 but getting option to cancel either on large screen or to watch live on tablet/device. I don't want either.

• 
  jay (@jayedwards96) reported 16 minutes ago from Birmingham, England

  @EE why is my connection being so slow tonight?

• 
  Paul Williams🦁 (@pgw1) reported 17 minutes ago from Birmingham, England

  @EE I'm paying for an extra 1GB of data a month which I don't need. How do I cancel this.

• 
  Paul Clayton (@Claytoncast) reported 19 minutes ago from Birmingham, England

  Back to crappy @EE internet here in Central Birmingham again. At 1130 so hardly peak time. Just crap broadband

• 
  Dannniiii😁 (@DaniiJonesX) reported 27 minutes ago from Birmingham, England

  @EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?

• 
  David Farrell (@B25dave) reported 34 minutes ago from Dudley, England

  Dear @Apple @EE whoever is trying to piss me off and purchase space in a cloud when my phone has adequate storage capacity please **** right off Thanks

• 
  Dip singh (@dip974) reported 34 minutes ago from Wednesfield, England

  @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

• 
  Paul Cadman 🧡 (@PaulCadmanUK) reported 41 minutes ago from Birmingham, England

  @EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻

• 
  Dave Harte (@daveharte) reported 43 minutes ago from Birmingham, England

  @EE All sorted now via a phone call. No problem.

• 
  Mademoiselle LeVell Comedy (@M_elleLeVell) reported 47 minutes ago from Birmingham, England

  @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

• 
  Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported 48 minutes ago from Wednesfield, England

  @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

• 
  Dip singh (@dip974) reported 51 minutes ago from Wednesfield, England

  @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

• 
  Chris Seaman (@cseaman1975) reported 54 minutes ago from Stourport-on-Severn, England

  @EE Hi, has the Volte option been removed from the iPhone 12? I have echo on calls in my car and was advised to switch this off on my 11 pro which solved the problem. Now the issue has returned but I can’t see an option to turn volte off - help!

• 
  Yusuf (@yusuf_huraira) reported 55 minutes ago from Birmingham, England

  @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Billy Hawes (@Billyhawes) reported 57 seconds ago

  I don’t normally post but is there anything more frustrating than phone signal…. @EE @O2 2026 and in the southwest of England for 250 miles travelling up north. Not one stable phone call. #shambles

• 
  Jake Murphy (@jake_murphy95) reported 5 minutes ago

  @shughe02 @skytv @EE They got me down to about £80 then deals expired, went to £92 and now it’s it’s £106 Before I called them a few months ago it was £112. No wonder why so many people buy fire sticks, I just can’t be asked for the issues that you can get with a stick

• 
  Rachel Bridge (@rachelbbridge) reported 6 minutes ago

  @grantaddick100 @EE Anything for companies to rip customers off. We must be lying about our complaint, not, they pay their employees poorly so employees don’t do their job properly, and somehow we’re the problem 🙄

• 
  Bodz84 (@AFCBUDDY85) reported 8 minutes ago

  @skytv do you want to explain why EVERY other device from 5 mobile phones. 5 laptops. 2 ipads and a even partridge in a pear tree works on @EE broadband, but your sky Q box and multi room box keeps disconnecting? is that why i pay £75 p/m for repeat films and crap sports?

• 
  Cathy Joslin (@CathyJoslin) reported 10 minutes ago

  @EE Hi hope you can help I’m not receiving OTP passwords from my bank

• 
  Maria Zelenova (@maria__zelenova) reported 13 minutes ago

  As we continue to dealing with this, I’ve now been emailing back and forth with the team of the CEO of @WeAreOpenreach, who responded to my LinkedIn post. @EE , who we actually pay to for the service, have been atrocious, unhelpful, uninterested in solving this at all. Horrendous

• 
  Tony Crystal (@TonyCrystals) reported 17 minutes ago

  @Gwitter93 @EE I had a very similar problem, no one answers the phone either, when k eventually gave up and cancelled the DD they billed me for full 2 years of Sim only use. £600 for nothing. EE is shameless in its pursuit for profits. Avoid them at all costs.

• 
  Sarah-Kimberley (@PlayforthSarah) reported 18 minutes ago

  @EE disgusting I have mobile, tablet, internet and tv with you yet can not access it. No one replies to DMs yet you continue to be happy to take payment from my account! Maybe it’s time I cancel direct debt let’s see how long it takes someone to reply then!!!

• 
  prettyboy~~ (@limitiskii___) reported 20 minutes ago

  @Abdulqowiy_ @EE bro wtf

• 
  ⚫️ ElleQat (@BaroqueChic) reported 24 minutes ago

  @EE I’ve checked the app & I can’t find a ‘live chat’ option; it just diverts me via various irrelevant subjects to either ‘in-store’ help (useless; I’m housebound) or “ask the community”. Don’t you take responsibility as a company for your own lack of security? #BadCustomerService