EE Outage Report in Cradley, Dudley, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cradley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cradley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cradley, Dudley, England
The most recent EE outage reports came from the following cities: Birmingham, Willenhall, Redditch, West Bromwich, Brierley Hill, Dudley, Sutton Coldfield, Oldbury, Tipton, Wolverhampton, Smethwick, Walsall, Solihull, Halesowen and Bewdley.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Willenhall |
Total Blackout | |
| Willenhall |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Redditch |
Phone | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cradley, England
Latest outage, problems and issue reports in Cradley and nearby locations:
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Forbes Coleman
(@ForbesProducer) reported
from
Birmingham, England
@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
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Dave Harte
(@daveharte) reported
from
Birmingham, England
@EE All sorted now via a phone call. No problem.
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Michael de Groot
(@stayingaliveuk) reported
from
Stourport-on-Severn, England
My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?
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Jody
(@Jarrook) reported
from
Wolverhampton, England
Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
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David Hopkinson
(@davehoppy66) reported
from
Bromsgrove, England
@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.
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C5
(@OoRITE_C4) reported
from
Birmingham, England
@DeanBryan_ @EE Bun voda, they're the worst
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Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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𝓛𝓮𝓮 🇬🇧 🏴
(@lovingit2015) reported
from
West Bromwich, England
Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.
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Dean Kavanagh
(@dean_kavanagh) reported
from
Solihull, England
@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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caroline palmer
(@cazman3011) reported
from
Birmingham, England
@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
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Frog Princess 🐸
(@TheDivineFrog) reported
from
Birmingham, England
@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
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Tally B
(@Bizzle_187) reported
from
Wolverhampton, England
@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
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deb fitzgerald
(@deb_fitzgerald) reported
from
Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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C5
(@OoRITE_C4) reported
from
Birmingham, England
So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE I’m still having issues, can’t log into my account
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RELLEY.
(@relleypaul) reported
from
Birmingham, England
Will @EE ever fix their app.
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De3ze
(@De3ze) reported
from
Solihull, England
@EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾
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Chris Seaman
(@cseaman1975) reported
from
Stourport-on-Severn, England
@EE Hi, has the Volte option been removed from the iPhone 12? I have echo on calls in my car and was advised to switch this off on my 11 pro which solved the problem. Now the issue has returned but I can’t see an option to turn volte off - help!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Chris Martin 🇫🇷🇩🇪🇪🇸🏳️🌈
(@linguist1980) reported
@EE I’m sorry - your customer service at the moment is terrible. Call #1 hold for 37 mins to only speak to someone for less than 2 mins who then put me on hold again AND DISCONNECTED THE CALL. Call #2 hold AGAIN, and STILL on hold…I’m not paying my bill until it is corrected.
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Ben Graves
(@ben_graves) reported
@ee how do I get broadband support without texting your feckless support bot? It keeps asking my for a number that doesn’t exist on a fttp package?
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Nick
(@_nicks_tweets) reported
@EE hi content lock has been enabled on my PAYG account. I never asked for this nor do I want it. Its blocking me from looking up a brewery in Austria! I’m a tourist who doesn’t have a UK address or credit card. HELP please.
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James Wells
(@JamesPictures) reported
hey @EE , you know it's impossible to order broadband via your website right now ? after you put an existing EE mobile number in, it just waits forever. Tried it on 2 different browsers, something is broken on your end.
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petercb30
(@petercb30) reported
@EE can't believe the service I have just not got from your branch in the belle Vale shopping centre just had to leave
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Albie Espinola
(@AlbieTheArtist) reported
@EE @glastonbury Your customer service is horrid! I’ve got £170 phone bill cos you’re charging me for 2 wifi numbers, I don’t even use!!!!
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𝗥𝕠𝕓𝕖𝕣𝕥 𝕁.
(@isee_colors) reported
@EdwardFerguson_ @Joshxx_Official @EE Yes that is T-Mobile Ultra Capacity probably band 71? Either way - I am satisfied with the service and never thought I would say that.
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Steve Mackie
(@1SteveMackie) reported
@EE I have already set in motion new sims and alternative equipment as your service being discontinued is threatening my business. I had to act quickly.
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Scotch Square Sausage
(@sssausage1488) reported
So my elderly mother has recently moved house. She had 250mb BB through @EE at her old address and got good speeds. Since moving (stayed with EE) her speeds have dropped to 9mb. EE still charging her £62 a month for this. For 9mb. Been told she has no right to cancel? This right?
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Char 🌻👩🏻🦽
(@lunarchar_) reported
@EE is the website down? We’re trying to upgrade and got the end but I can’t tell if it went through or not?