Is HSBC down in Worcester Park, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Worcester Park, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Worcester Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (56%)
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Website (18%)
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Transactions (16%)
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Login (8%)
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Transfer (2%)
Live Outage Map Near Worcester Park, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Wembley, Southwark and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Wembley |
Login | |
| London |
Transactions | |
| London |
Login |
Community Discussion
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HSBC Issues Reports Near Worcester Park, England
Latest outage, problems and issue reports in Worcester Park and nearby locations:
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺
(@grudelsud) reported
from
Islington, England
@HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Alexandra Hay
(@AlexandraHay10) reported
@HSBC_UK app keeps crashing, won’t even open so I cannot check my banking - are you aware of a problem? And yes I have switched my phone off and on again…
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Natalie Young
(@Scotslassie21) reported
@HSBC_UK I would like someone to contact me asap as I tried to make a complaint, however the CSR refused to put me through to H/O Complaints. Abs dreadful service.
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Amy Voce
(@amyvoce) reported
@HSBC_UK Hi, your app doesn’t seem to be working and wasn’t yesterday, is there a problem?
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Nick
(@CatchyNick) reported
@HSBC_UK Third phone call to your fraud support this morning, calls get disconnected after around 10 minutes. Worst service ever from my bank.
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Claire Rogerson
(@_ReeStar) reported
Hello @HSBC_UK I can see others are having the same issue as myself regarding the app not working with iOS 15.1 Could we have a definitive answer as to when this will be fixed please? If online banking is to be encouraged and trusted then the tech needs to be suitable for use.
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Claire Rogerson
(@_ReeStar) reported
@HSBC_UK Hello…have you had positive responses from other customers that reinstalling the app after installing ios15.1 works? Could you please report the issue as well too, this really shouldn’t happen. Thank you the tel. no info.
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Becky Heeley
(@Becky_Heeley) reported
@HSBC_UK I have but I can’t get through and I need immediate access.
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hen
(@tea_n_rhubarb) reported
@HSBC_UK I upgraded to ios15.1 on my iPhone 8 Plus and like many others I now can’t access my hsbc banking app, it just won’t open. I can’t even log in on the website because I need the app for my secure key. Need to make a payment today.. any timelines on a fix?
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First Call
(@FirstForSupport) reported
@HSBC_UK I think you have a problem. I have been told that two replacement credit cards have been sent out (15/11 & 25/11) neither have turned up. I am still without the replacement card.
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Jamie
(@JamieGiberti) reported
Anyone else on here bank with HSBC? I cannot work out how to generate a login code for the Desktop online banking since the recent update to the (Android) mobile app - little help? Thanks in advance @HSBC_UK