HSBC

Is HSBC down in Woolwich, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Woolwich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Woolwich, Greater London, England 01/15/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (13%)

    Login (13%)

  3. Transactions (11%)

    Transactions (11%)

  4. Website (11%)

    Website (11%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Woolwich, Greater London, England

The most recent HSBC outage reports came from the following cities: Islington, London, Wandsworth, Newham and Tower Hamlets.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Transactions
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transfer
United KingdomWandsworth Website

Community Discussion

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HSBC Issues Reports Near Woolwich, England

Latest outage, problems and issue reports in Woolwich and nearby locations:

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • henriquebacksno Henrique Costa Neves (@henriquebacksno) reported from Camden Town, England

    @HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use

  • StanislavRH Stanislav Rastvorov (@StanislavRH) reported from Camden Town, England

    But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect

  • CatrionaRitchie Catriona Ritchie (@CatrionaRitchie) reported from Kensington, England

    @WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.

  • MattSav7 Matt (@MattSav7) reported from Barnet, England

    @HSBC_UK I have a problem that I need to resolve urgently.

  • PlanetRobot2 PlanetRobot (@PlanetRobot2) reported from Camberwell, England

    @robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • alekscz1 Aleks (@alekscz1) reported from City of London, England

    @HSBC_UK a beg fix your app

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • BanTheFox4761 Allen Harris (@BanTheFox4761) reported

    @be_braver @dabitch @HSBC_UK "You can't fix stupid "

  • thomashallam Tom Hallam (@thomashallam) reported

    @Clairearthurton @HSBC_UK same problem over here. no tel banking pin sent out in the post in nearly 2 weeks? account now locked.. calling them now but on hold for 20 minutes already

  • UK121144 Irene Heald 💙 (@UK121144) reported

    @HSBC_UK is there a problem with your banking app? Logged in this morning and the screen turned into blank white.

  • thamesweb Roger Cullingham 🇬🇧 (@thamesweb) reported

    @PickupTrades @HSBC_UK I use an iPhone 6 too. The suggestion that I need to switch off ‘low power’ mode helps a little although NO OTHER app needs to be coddled in this way. I only had to make four attempts to login successfully this morning so app still flakey even though followed all HSBC guidance.

  • j_e_mcb John McBride (@j_e_mcb) reported

    @HSBC_UK trying to download transaction history, but seems the CSV downloads are limited to 100 transactions, which didn't used to be the case. Can you please fix it. Cheers thxalot.

  • italianjo joanne thomas 💙 (@italianjo) reported

    @HSBC_UK Having a nightmare getting help with an activation code for a new physical secure key! Got one in my email but didn't realise it would expire. How do I please get a new one? I've tried your online Help, doesn't address this, & Live Chat said they couldn't help either!

  • ScottHODL Scott H⭕️DL (@ScottHODL) reported

    @HSBC_UK hi - where do I get my telephone banking security number as a new creditcard holder? So I can get access to online banking

  • Mayank_Jhanwar Mayank Jhanwar (@Mayank_Jhanwar) reported

    @HSBC_UK Very disappointed with service. Not sure how to reach you. It is more than a month that I applied for new account. I'm a HSBC account holder for more than 15 years in other Geography. Visited Ealing branch and they said they can't accelerate as online team working.

  • LifeOfDania D (@LifeOfDania) reported

    Your iPhone app keeps crashing 😩could you please update and fix it please? Can’t do my banking @HSBC_UK @HSBC

  • PickupTrades Andy Pickup (@PickupTrades) reported

    @HSBC_UK when you gonna stop your app from crashing at log in?