Is HSBC down in Woolwich, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Woolwich, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Login (15%)
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Website (15%)
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Transactions (14%)
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Transfer (2%)
Live Outage Map Near Woolwich, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Golders Green, Southwark, Abbey Wood, Croydon, Brentwood, Hackney and Mitcham.
City | Problem Type | Report Time |
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Transactions | ||
Mobile App | ||
Login | ||
Mobile App | ||
Transactions | ||
Mobile App |
Community Discussion
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HSBC Issues Reports Near Woolwich, England
Latest outage, problems and issue reports in Woolwich and nearby locations:
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Ivan Alexander (@ijaen) reported from Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Stephen Hines (@hines_stephen) reported from London, England
@HSBC_UK @PostOffice Can either of you help?
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Ivan Alexander (@ijaen) reported from Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Dorothy Cohen (@Dorothy737) reported from Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Darren (@firstclubworld) reported from Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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Alex 🀄️ (@AlexKLMan) reported from Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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King 👑 David (@KingKawika93) reported from Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Luke (@LukeHugh3s) reported from Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
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seiferxin (@seiferxin1) reported from London, England
@HSBC_UK Same issue for past 3wks...still same today
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thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Matt Cartmell (@MattCartmell) reported from Paddington, England
Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere
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Sam Shethran (@ShethranS) reported from Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Ivan Alexander (@ijaen) reported from Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Ivan Alexander (@ijaen) reported from Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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seiferxin (@seiferxin1) reported from London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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chris (@bennys020) reported from Croydon, England
@HSBC_UK app not working
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Mike Fuller (@ninepine) reported from Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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MOUAZ SALEH (@MOUAZSALEH3) reported
@actionfrauduk I was scammed by a person named Martin Robert using a fake company and a fake bank account in @HSBC_UK and i transferred 7500 € to buying his car but there's no car or mony at all, I'm living in Berlin and already submitted a report to @polizeiberlin thx for help.
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春山迷人 (@vIuLcWiKNlkGKyB) reported
@HSBC_UK Hi HSBC, I am waiting for over 1 hour and half, still can’t get through your service line. As a major bank , you really short of staff like this?
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Ju (@ju_pawsup) reported
@HSBC_UK Hi, since updating my iphone to ios 15.1 banking app keeps crashing - can you help?
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Steve Ash (@CommsBreakdown) reported
.@HSBC_UK And, on an additional note, why on *earth* isn't there a recycling programme for your old security devices that have run out of battery? I've just checked with live chat, and you don't offer this service. How many millions of these devices end up in landfill??
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Cortney 👑 (@foodbabyblogs) reported
@skgndo @HSBC_UK 1 hour 50! Got cut off at 2 hours the first attempt so we’ll see second time around. Wonder how they recompense for the wasted 4 hours of my working day?
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Bespoke Conditioning (@Bespoke_Cond) reported
@HSBC_UK we’ve been on hold now for over an hour on 6 separate occasions and it can’t be dealt with in-branch either. -Denied access to our own accounts -Promised call backs that never appear It’s been over a month now with no answers. Shocking customer service. Please help
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Ron Shaw (@EuroRiderLtd) reported
2 hrs, 45 mins now..... I never have occasion to phone the bank normally, so is this normal and acceptable non service @HSBC_UK? .. #justasking
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Ryan Brehaut (@Brehaut86) reported
@HSBC_UK help, I'm stuck in a digital secure key activation loop and need to log on to accept a application. Online banking is saying I haven't completed activation
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Steve Ash (@CommsBreakdown) reported
.@HSBC_UK Could I suggest that as part of your 2022 strategy that the bank invests in more call centre and live chat staff. Trying to contact *anyone* is an absolute nightmare at present. You need more customer facing staff and you need them ASAP.
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CrossFit Tewkesbury (@CrossFitTWKS) reported
@HSBC_UK sort your telephone lines out…taking the p!as with these wait times. Also the same Cov!d strap line on there for 2 years. Sort your service out.