Is HSBC down in Woolwich, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Woolwich, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (51%)
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Transactions (16%)
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Website (15%)
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Login (14%)
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Transfer (4%)
Live Outage Map Near Woolwich, Greater London, England
The most recent HSBC outage reports came from the following cities: Southwark, London, Abbey Wood, Croydon, Brentwood, Hackney, Mitcham, Fulham, Finchley, Enfield Town, Camden Town and Tottenham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Mobile App | |
| London |
Transactions | |
| Abbey Wood |
Mobile App | |
| Croydon |
Website | |
| Brentwood |
Mobile App | |
| Hackney |
Website |
Community Discussion
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HSBC Issues Reports Near Woolwich, England
Latest outage, problems and issue reports in Woolwich and nearby locations:
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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JayNI
(@JayNI944) reported
@HSBC_UK you ******* **** bank. Closing my bank account for, you don't listen or do your job correctly. Now I'm losing out on being paid and are going to be back logged on paying my bills. ******* **** bank, giving no notice or information about what happened with my account
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Stuart T 🍺🐏
(@ShetlandStuart) reported
@StarlingBank good interview on @VirginRadioUK this morning. I switched from @HSBC_UK after loads of problems - took them 10 weeks to close my old biz account 🙄 I use starling for USD payments, so much easier, cheaper and great customer service 👍💪
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Michelle Hedley 💙
(@Shelle02) reported
@sazcass @HSBC_UK @firstdirect and a staff member then rang First Direct to go through the security with me there. Was a real pain but everything I have done since has been conducted via chat and messages with no issues whatsoever 👍
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Donetta Holland
(@DonettaHolland) reported
@HSBC_UK Android. I was on direct chat for over an hour with one of your colleagues earlier tonight. Gaps between responses were ridiculous. End result? They're working on it! Switching banks tomorrow 😡
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notsyor
(@notsyor) reported
How bad is customer service now? I emailed a company for advise and am still waiting after 2 months. Another large organisation I have been on the phone for over an hour to be asked stupid questions @HSBC_UK @TheYankeeCandle
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Peter Wilson
(@PeteSQ) reported
@HSBC_UK After the recent update to your mobile banking app it now just crashes. Unable to do online banking. Please fix ASAP. Samsung S20.
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Rizwan Malik
(@rijan44) reported
@HSBC_UK when do you plan on fixing your Mobile personal and business apps? They have been crashing for the last 2 days cutting off access to accounts
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Edd Williams
(@shadyejw) reported
@HSBC_UK is your mobile app down? Its turned off my security settings and now wont allow me to log in. Done the usual stuff but im concerned that it turned off my biometrics and wouldnt allow me to turn back on before it stopped loading
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sarah rogers
(@sarahrogers2311) reported
@HSBC_UK why won’t you release my funds to me which I have been entitled to for 9 months! Worst customer service ever!!
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Julian Victoria
(@Julianvictoria0) reported
Now they are telling they are going to close the branch soon so if they don’t pick before 5pm I have to come back tomorrow ?!?@HSBC @HSBC_UK ????? WTF!??