HSBC

Is HSBC down in Finchley, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Finchley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Finchley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Finchley, Greater London, England 03/29/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (16%)

    Transactions (16%)

  3. Login (15%)

    Login (15%)

  4. Website (14%)

    Website (14%)

  5. Transfer (5%)

    Transfer (5%)

Live Outage Map Near Finchley, Greater London, England

The most recent HSBC outage reports came from the following cities: Hackney, London, Watford, Fulham, Harrow, Finchley, Enfield Town, Southwark, Camden Town, Tottenham and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Website
United KingdomLondon Transactions
United KingdomWatford Website
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomLondon Login

Community Discussion

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HSBC Issues Reports Near Finchley, England

Latest outage, problems and issue reports in Finchley and nearby locations:

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • vmahadevan1 MV (@vmahadevan1) reported from Hounslow, England

    Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • jayeshashar Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England

    @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • mariusfanu Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • iPoof *iJabbed* (@iPoof) reported

    @welsh_stu @HSBC_UK It had been working fine on iOS 15. They updated the app last week so people on iOS 12 (yes I know!) could use it but then that broke it on iOS 15!

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported

    @runner_nomad @HSBC_UK I agree. Four days with no simple fix for them is ridiculous. Just shows that @HSBC_UK is awful for customer service #hsbc #hsbcuk Time to move on

  • babslambourne Bans Lambourne (@babslambourne) reported

    @HSBC_UK I'm unable to download my statements, tried different browsers on my desktop (chrome and explorer), also tried mobile app and still no joy. My husband is having the same issue. Tried to chat online but getting the GSA error. Please help!

  • RevolutApp Revolut (@RevolutApp) reported

    @gianni_ioli @HSBC_UK Hello! We're so sorry to hear that. We'll do our best to help you, let's check this via DMs 📬

  • euterpesequence dafyddroberts (@euterpesequence) reported

    .@HSBC_UK I'm still waiting for a call back, been on hold for 40 mins plus---is the service down, inept-what is it?

  • LiviaGettysburg ViaGetty (@LiviaGettysburg) reported

    @HSBC_UK @MrASingh @gratitudeinart I thought you were a bank? How about waiting 'till you've got banking down before branching out into the arts? It routinely takes over an hour to get through to your call centers, and disputes which are dealt with "in 48 hours" can take 2 MONTHS to be dealt with.

  • originalblez Originalblez (@originalblez) reported

    @HSBC_UK I still can't access my internet banking because your app doesn't work on my iPhone since your 2.39.1 release. When will this be fixed???

  • odysseynyc Steven of Odyssey (@odysseynyc) reported

    @HSBC_UK Still unable to pay suppliers with the HSBC App, which I use primarily and greatly prefer to online site. This hasn't worked since your recent meltdown a couple Fridays ago, despite having uninstalled then reinstalled the app. When do you expect this to be fixed? Not on.

  • laaashdown Lisa Ashdown (@laaashdown) reported

    @HSBC_UK are there problems making payments via the app and website for business banking? I cant seem to do either!

  • LUFCLew Orta & the mibbees (@LUFCLew) reported

    @marshyleeds @HSBC_UK Then the atomic option becomes the only way forward. Cancel all accounts with them and cut ties completely. It’s the only way to companies with such bad customer service learn. It’s just a matter of if you have alternative options