Hyperoptic Outage Report in Eltham, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Eltham, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (76%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Eltham, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: Tower Hamlets, London, Fulham, Hackney, Paddington, Blackheath, Southwark, Poplar, Upminster, Sutton, Croydon, Camden Town, City of Westminster, Islington and Leyton.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Internet | |
| London |
Internet | |
| Fulham |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| Paddington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Eltham, England
Latest outage, problems and issue reports in Eltham and nearby locations:
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling
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Mark Kelly
(@GlueWhichBinds) reported
from
Walthamstow, England
@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Warren King
(@SpeakerWarren) reported
from
Stratford, England
Will never use @Hyperoptic again
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie Kiss 🌹 🏴🇨🇴🇪🇺🏳️⚧️
(@charliekiss) reported
@Hyperoptic Currently your internet service is not working in E3 area..it’s down.
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Richard Morgan
(@silkyrich) reported
@hyperoptic This time last year your engineers finished installing the cabling to my street. I can see the green fibre cable outside my house on the telephone pole. I signed up immediately for your service. My order has since been in limbo for a *YEAR*. What's the hold up?
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Angelica Matota
(@angelica_matota) reported
@virginmedia @Hyperoptic I’ve switched my virgin services to hyper optic on 11/2 virgin has been billing me since 11/2 and refusing to cancel the account without a minimum payment of £140. I’m not willing to pay money for services I haven’t used!! It’s unfair!!
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Novichok
(@Novichok_92) reported
Is your internet down again in Manchester #Hyperoptic
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パズズ
(@DragulianTweet) reported
@Hyperoptic @HyperopticCS I’ve contacted you here at 10:30 and you acknowledged there was an outage. Tech coming at 11:30. Since then I reached out at 12:30, 13:30 and now 14:30 asking for an update on the broadband outage resolution or information. You continue to ignore. Why?
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Heartless Kayy
(@iHeartless_Kayy) reported
@Sonia19020057 @Hyperoptic Sorry to hear that, I've had iasue too but they've always try to help and solved my problems almost immediately. I've been with them for over two years and still keep my words, they are great.
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Sonia Sharma
(@SoniaMUArtist) reported
@ADT so apparently ADT have never heard of @Hyperoptic as an internet provider and so it’s not compatible with their alarms! Interesting. Maybe I’ll change my alarm company to one not stuck in time. Ridiculous
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Ross K
(@ross_k) reported
Missing @Hyperoptic broadband. 3yrs of faultless service. Moved home, not available here, @virginmedia was the only option. Made me realise how I never had to think about my internet connection in 3yrs. Now every week I have dropouts or outages. Embarrassing for home working.
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Hordy
(@HowdyHeree) reported
@SleepySiouxsie @virginmedia Hey hey!! I'm with Sky, it's not the fastest but it's solid as heck. Only had a couple of issues a few months back and in November as it crashed for an hour or so during a 24 hour stream! Also heard reaaallyy good things about Hyperoptic too, they're like 500mbs up and down!
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SweervyWine
(@sweervywine) reported
@Hyperoptic broadband down for almost 8 hours now. Very disruptive. Please fix it.