Hyperoptic Outage Report in Eltham, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Eltham, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (5%)
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TV (%)
Live Outage Map Near Eltham, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: Holborn, London, Croydon, Upminster, Hackney, Ilford, Tower Hamlets, East Ham, Islington, City of Westminster, Southwark, Paddington, Tottenham, Harringay and Wood Green.
| City | Problem Type | Report Time |
|---|---|---|
 Holborn |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Eltham, England
Latest outage, problems and issue reports in Eltham and nearby locations:
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
@SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.
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Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Pete 🏳️🌈 🇨🇦 🇬🇧 🇪🇺
(@FinallyCanuck) reported
from
Bromley, England
@JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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• C A S P A R •
(@caspararemi) reported
from
Lambeth, England
@jameelamini It doesn’t help you but my guilting has just been hooked up to Hyperoptic and I am ✨excited✨
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Steve Race
(@steve_race) reported
from
Islington, England
@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Paul B Norris
(@paulbnorris) reported
I miss @Hyperoptic. 8 years with barely any faults, and always communicated when there was an issue. 4 months in with @virginmedia and I’ve been without internet for 2 days, told the fault may be fixed by the 11th after I had to chase them up as their website reported no faults.
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Greg Murray
(@gmurzy) reported
@Hyperoptic are there widespread outages in SW London? Internet is not working properly for the last few hours.
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John
(@se3john) reported
@Hyperoptic is there any way to lobby you guys to come to our street? We're fed up of suffering @virginmedia. Their service is so atrocious that we could all leave now. If I could get you a bunch of customers could you consider it?
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David Myint
(@David_Myint) reported
@Hyperoptic @HyperopticCS broadband down in E14 Limehouse area. When will this be fixed please?
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P. Gardner
(@GardnerTVFTW) reported
@SkyHelpTeam Called them. Did the suggested fix. The problem has persisted. So I've booked Hyperoptic to come tomorrow. Enough of your time and money wasting.
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Sara Wallwork
(@slm1901) reported
@Hyperoptic Switched to Hyperoptic just over a month ago - couldn’t be more impressed with the service, speed and cost!
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Tim McDonagh
(@tim_mcdonagh) reported
@Hyperoptic @HyperopticCS internet Is still out in E14 West area, 8 hours now and no fix or update? When will it come back?
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metronome
(@metr0nome) reported
@Hyperoptic Except my Internet just went down and no ones picking up!! 🤬🤬
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Ashish Mathur
(@zombiespirits) reported
@Hyperoptic Internet is down in E14, could you share an update about an incident and possible ETA of resolution ?
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Joe Ware
(@wareisjoe) reported
@Hyperoptic Hi. Internet in Bow Quarter is down. Any idea when it will be back up?