Hyperoptic Outage Report in Edgware, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Edgware, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Edgware and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (74%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (%)
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Phone (%)
Live Outage Map Near Edgware, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: London, Watford, Stanmore, Ealing, Islington, Southwark, Hackney, Radlett, Hayes, Paddington, Tower Hamlets, Balham, Camden Town, Isleworth and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Watford |
Wi-fi | |
| Stanmore |
Wi-fi | |
| London |
Wi-fi | |
| Ealing |
Internet | |
| Ealing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Edgware, England
Latest outage, problems and issue reports in Edgware and nearby locations:
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
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Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling
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Warren King
(@SpeakerWarren) reported
from
Stratford, England
Will never use @Hyperoptic again
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Sonia Sharma
(@SoniaMUArtist) reported
@ADT so apparently ADT have never heard of @Hyperoptic as an internet provider and so it’s not compatible with their alarms! Interesting. Maybe I’ll change my alarm company to one not stuck in time. Ridiculous
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Gascoyne Residents Association
(@GascoyneEstate) reported
@FOSHgardens @Hyperoptic Brilliant news, our residents are happy with connection and customer service. We are waiting for service to our community centre.
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Hordy
(@HowdyHeree) reported
@SleepySiouxsie @virginmedia Hey hey!! I'm with Sky, it's not the fastest but it's solid as heck. Only had a couple of issues a few months back and in November as it crashed for an hour or so during a 24 hour stream! Also heard reaaallyy good things about Hyperoptic too, they're like 500mbs up and down!
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Maxim Gamble
(@MaxTGam) reported
@CarrieHFletcher I'm with Zen. They (like almost everyone) use BT infrastructure, but it's their excellent customer service that sets them apart. Or if you have an independent service like Community Fibre or Hyperoptic available in your location... Lucky you
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Charlie Kiss 🌹 🏴🇨🇴🇪🇺🏳️⚧️
(@charliekiss) reported
@Hyperoptic Currently your internet service is not working in E3 area..it’s down.
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Richard Morgan
(@silkyrich) reported
@hyperoptic This time last year your engineers finished installing the cabling to my street. I can see the green fibre cable outside my house on the telephone pole. I signed up immediately for your service. My order has since been in limbo for a *YEAR*. What's the hold up?
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Ross K
(@ross_k) reported
Missing @Hyperoptic broadband. 3yrs of faultless service. Moved home, not available here, @virginmedia was the only option. Made me realise how I never had to think about my internet connection in 3yrs. Now every week I have dropouts or outages. Embarrassing for home working.
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Heartless Kayy
(@iHeartless_Kayy) reported
@Sonia19020057 @Hyperoptic Sorry to hear that, I've had iasue too but they've always try to help and solved my problems almost immediately. I've been with them for over two years and still keep my words, they are great.
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Dafydd 🏴🏴🇮🇪=🇪🇺 🛸
(@Dafydd_62) reported
@trisjarrett @HyperopticCS @Hyperoptic That's bad. My only experience was the cheap modems they used failed twice but since I've been given a Nokia its a lot better. Sadly, you have to be on 500mb or more speed.
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John
(@FellarPauline) reported
@CommunityFibre whoever this Chris guy is that works for you, you really need sack him. Promised to call me back over 2 weeks ago to sort my number issue. Ridiculous. Stick to @Hyperoptic