Hyperoptic

Hyperoptic Outage Report in Cricklewood, Greater London, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Cricklewood, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Cricklewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Cricklewood, Greater London, England 12/23/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Cricklewood, Greater London, England

The most recent Hyperoptic outage reports came from the following cities: St Albans, Hampstead, Waltham Forest, Newham, London, Islington, Wandsworth, Kensington, Wembley, Southwark, City of Westminster, Hackney, Poplar, Camden Town and Greater London.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Albans Internet
United KingdomHampstead Total Blackout
United KingdomWaltham Forest Internet
United KingdomNewham Total Blackout
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

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Hyperoptic Issues Reports Near Cricklewood, England

Latest outage, problems and issue reports in Cricklewood and nearby locations:

  • AM_UK19BONG Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England

    @HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

  • pharaohlondonuk Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

  • kalpitha_reddy Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England

    @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

  • agnesjuliet Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, England

    I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

  • Fursecroft Fursecroft (@Fursecroft) reported from Paddington, England

    @Hyperoptic service is intermittent in the w1h 5lf area

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.

  • helmutpflueger Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England

    @Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will

  • AM_UK19BONG Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England

    @Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    FYI, never use @Hyperoptic

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • SonOfCarl Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅ (@SonOfCarl) reported from Harrow Weald, England

    Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • 56788765m1 Ali (@56788765m1) reported

    @Hyperoptic this is the worst fibre broadband in London. Their customer service is 0/10. They used to be excellent but now they their 1gb broadband is 100mbs at best and at peak times ceases to work at all. Any problems; getting through to someone for help is IMPOSSIBLE.

  • FanMMA28 Charlie (@FanMMA28) reported

    @Hyperoptic Bit like you lot with your terrible excuses.

  • sarahwishart Dr Sarah Wishart (@sarahwishart) reported

    @HyperopticCS @Hyperoptic You weren’t able to provide it any earlier as the infrastructure wasn’t in pace with your sales team. I never take to twitter but all my emails haven’t got me very far and ignoring what I’ve requested recently repeatedly has just been the last straw

  • WindyinSancreed Simon Menneer (@WindyinSancreed) reported

    @Hyperoptic Planned maintenance 9-1 today in St George's Wharf. 6 hours later and it still doesn't work and your customer support is clueless. An update would be appreciated.

  • Pro4TLZZ Bilal 🇵🇸🇸🇩 #DeportElonMusk #EuthaniseSettlers (@Pro4TLZZ) reported

    @Hyperoptic really upset with the progress and quality of my installation, it's the 4th visit and yet the wrong team and engineers who are incapable of solving the problem and don't have the equipment are being dispatched to me. I've had to constantly chase for more visits myself

  • jjohnag John Aguirre Gonzalez (@jjohnag) reported

    @Hyperoptic Very unstable connection in SW15 6DP for two consecutive days, is there an issue in this area?

  • anzaiwong2000 dio3brando🥕 (@anzaiwong2000) reported

    @Hyperoptic No internet from 5pm yesterday to 11am this morning, and then no internet again from 5pm today. What a brilliant service !

  • Anubhav_11 Anubhav A. (@Anubhav_11) reported

    @Hyperoptic Can you please avoid maintenance work during working hours? As you might be aware a lot of people work from home these days, and loss of network on weekdays between the working hours is a very big inconvenience. Reading RG1.

  • Iamtripuresh Tripuresh Verma (@Iamtripuresh) reported

    @Hyperoptic I have got 1 GBPS speed connection but I am receiving barely 200 MBPS ,can you please help here

  • sarahwishart Dr Sarah Wishart (@sarahwishart) reported

    I’m waiting for the final mess to sort itself with @Hyperoptic - but let’s just say - it’s been pretty dire since 11 Feb & I still don’t have WiFi which given everything I’ve had going on over that time has been awful. Be VERY wary of signing up too fast to them.