Hyperoptic Outage Report in Cricklewood, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Cricklewood, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Cricklewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (2%)
Live Outage Map Near Cricklewood, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: London, Islington, Wandsworth, Kensington, Wembley, Southwark, City of Westminster, Hackney, Poplar, Camden Town and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
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| London |
Internet | |
| London |
Internet | |
| Islington |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Cricklewood, England
Latest outage, problems and issue reports in Cricklewood and nearby locations:
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Gaurav
(@gaurav_sr13) reported
@Hyperoptic @HyperopticCS Your team has no time to update on call or on support ticket. Already fed up with this kind of attitude. You are happy to send me bill even before starting the services, but have no time to make it up and running. I cannot chase any more.
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Ashwin Kumar Srinivasan
(@ashwinkumar05) reported
@HyperopticCS @HyperopticCS @Hyperoptic less than 24 hours after a 2 day no service. Internet has gone down again this is so bad.
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krok
(@kicipkc) reported
I am extremely frustrated that I have been without an internet connection for nine days and have called Hyperoptic @Hyperoptic twice already, yet the problem remains unsolved! I am now switching to Virgin Media @virginmedia , I cannot tolerate this level of inefficiency anymore.
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Jhan Jhan
(@Janet4tlc) reported
@Hyperoptic After 6 weeks of waiting for connection Hyperoptic is now telling me they are putting my services on hold till next December and that I can cancel now and have no charges! say what now, you wanna charge me for not providing the service you promised to deliver!
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🇧🇷🇵🇹🇪🇸🇲🇦🇰🇼🇸🇦🇦🇱🇨🇭
(@kewchiiman) reported
Why is the internet not working its red on the router @Hyperoptic @HyperopticCS
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Mr. Twist
(@_MrTwist) reported
@Hyperoptic my wifi isn’t working and I have Parents’ Evening in 45 minutes online, please can you help!
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Sam Allen
(@ActionAllen) reported
@Hyperoptic @HyperopticCS Any idea how long the outage in Reading is going to last? The Service Status portal doesn't give any information
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Chriseh
(@ChrisehCS) reported
@smooyacs @virginmedia Unless you can get Hyperoptic where you live, or BT true fibre, then you don't have much choice. If you raise multiple complaints with them then they will eventually help you. Took me a month of constant complaints before they fixed my line. Hyperoptic are fantastic though.
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Gaurav
(@gaurav_sr13) reported
@HyperopticCS @HyperopticCEO It seems the support shift got over for today after 7:45 pm , so no response my direct messages. I will keep this thread alive till my issue is not resolved. #hyperoptic #nobroadband
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Mrlaw
(@Uklawyer123) reported
@freetoswitch Will you be campaigning to end your early termination charges too? Particularly where you're unable to service a customer in their new home due to the lack of @Hyperoptic infrastructure in that area..