Hyperoptic Outage Report in Colindale, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Colindale, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colindale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (3%)
Live Outage Map Near Colindale, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: St Albans, Hampstead, Waltham Forest, London, Islington, Wandsworth, Kensington, Wembley, Southwark, City of Westminster, Hackney, Poplar, Camden Town and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Internet | |
| Hampstead |
Total Blackout | |
| Waltham Forest |
Internet | |
| London |
Internet | |
| London |
||
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Colindale, England
Latest outage, problems and issue reports in Colindale and nearby locations:
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
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WhyIsItBuzzing
(@BuzzingWhy) reported
from
Richmond, England
Just so we’re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic can’t seem to install my wifi despite it all being installed in my building... I know it’s a #FirstWorldProblem by try a pandemic with no WiFi...
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Steve Race
(@steve_race) reported
from
Islington, England
@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Kj 🇮🇪🇪🇺🏳️🌈
(@Kjame2021) reported
Sick to the teeth of your broadband @virginmedia once again my connection has gone down resulting in being unable to access my goods portal. Goods are now gone, meaning I've lost out on money through resale. The min @Hyperoptic service this area & your monopoly is up, I'm gone!
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Carrie Beesley || she/they || 🥄
(@sugarandmagic) reported
Hello @Hyperoptic, I’ve now had no internet for a day and a half and your website says there’s no problem. What’s going on in SW18?
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Andrew Moutrie
(@AndrewMoutrie) reported
@Hyperoptic great stated offering, take your money and do nothing. Rubbish customer service, if they respond can only pass it to someone else or say what they can’t do. Incompetence all over. Same thing first time we tried, no improvement in 2 years
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Girlyofa
(@Pepparami) reported
@Jonnyhibberd @Hyperoptic Well not going by my experience! Horrendously poor
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Nii Deep Podcast
(@niideeppod) reported
Why does Virgin Media always **** up? Man i wish Hyperoptic wasnt for Flats only. I am back home now to deal with this ****
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Matt Holgate
(@mjholgate) reported
@adhodgson I keep meaning to open an issue with opnsense and ask if we need an extra mode in Opnsense or if @Hyperoptic's gateways are broken. I'm not sure which is the case :-)
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Lord Splashy
(@lord_splashy) reported
@Pepparami @Hyperoptic Nice big printout of them used for target practice - would that make me a bad person!
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Pete Smith
(@EyUpPete) reported
After being in chat with you for an hour and 45 mins, I did everything you asked including the speed test on your site to prove the connection is beyond shocking you then ghost me. I'm still within a month I'd like to cancel. @Hyperoptic
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Jonathan H
(@Jonnyhibberd) reported
No home internet since Thursday. Hyperoptic saying it will take a week to fix (!). Cancelled perfectly good wireless broadband with someone else 3 months ago. Huge mistake.
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Domini
(@xDommiex) reported
@adrianhon @Hyperoptic Better than OpenReach fibre! By far! I was struggling with a crap connection for about 2 years before Hyperoptic were in my area, been with them for 4 months nearly and I’ve had no problems. I pay £30 a month. I don’t have a phone line though. I’m also on the 500mbps.