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Hyperoptic Outage Report in Colindale, Greater London, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Colindale, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colindale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Live Outage Map Near Colindale, England

The most recent Hyperoptic outage reports came from the following cities: Southwark, Poplar, London, Tower Hamlets, Hackney, Kensington, City of London, Southall, Camden Town, City of Westminster, and Ealing.

CityProblem TypeReport Time
Southwark Internet 4 hours ago
Poplar Total Blackout 3 days ago
Poplar Total Blackout 5 days ago
Poplar Total Blackout 5 days ago
London Wi-fi 6 days ago
London Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Colindale, England

Latest outage, problems and issue reports in Colindale and nearby locations:

  • BuzzingWhy
    WhyIsItBuzzing (@BuzzingWhy) reported from Richmond, England

    Just so we’re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic can’t seem to install my wifi despite it all being installed in my building... I know it’s a #FirstWorldProblem by try a pandemic with no WiFi...

  • steve_race
    Steve Race (@steve_race) reported from Islington, England

    @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

  • SOCYearwood
    Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic

  • AM_UK19BONG
    Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England

    @HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.

  • AM_UK19BONG
    Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England

    @Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.

  • Gianluca_Leo
    LUCA (@Gianluca_Leo) reported from Barnet, England

    FYI, never use @Hyperoptic

  • Gianluca_Leo
    LUCA (@Gianluca_Leo) reported from Barnet, England

    @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

  • The_Stockboy
    Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • SOCYearwood
    Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will

  • SOCYearwood
    Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    @HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates

  • agnesjuliet
    Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, England

    I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

  • SimonMonger
    Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

  • kalpitha_reddy
    Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England

    @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

  • pharaohlondonuk
    Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

  • SOCYearwood
    Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

  • Fursecroft
    Fursecroft (@Fursecroft) reported from Paddington, England

    @Hyperoptic service is intermittent in the w1h 5lf area

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • LeafSeekinTurts
    Caitlin/Leaf 🐢 (@LeafSeekinTurts) reported

    @Hyperoptic Actually can’t believe the level of abysmal service and utter incompetence we have had from you. Wifi was installed on the 20th October and we are still without service, tomorrow’s appointment has just been cancelled and we have to wait another week?? Shameful.

  • HyperopticCS
    HyperopticCS (@HyperopticCS) reported

    @DJAwesomeWells @Hyperoptic Hi DJ, sorry for the belated response. :/ Do you still have connection problems in your area of Bristol? If you do please let us know what area to check.

  • ichigowashi
    akvilė. ❤️ (@ichigowashi) reported

    @Deiah_Renka too many people and it's too much of an overload :') but i only recommend hyperoptic because i had virgin in the past and they sold my dad dREAMS and switching over to them was one of the worst things we could have done, it was easily the worst provider i ever had 😭

  • BettyShmem
    Julie Platt (🚘🇪🇺🐈🏴󠁧󠁢󠁳󠁣󠁴󠁿🐌🏳️‍🌈🍸) (@BettyShmem) reported

    Hey @Hyperoptic, get your butt up to the West Coast of Scotland please. Your service & customer service wipes the floor with the entire shambolic lot of the others put together! #72DaysAndCountingWithoutInternet

  • dhuelsermann
    Dirk Huelsermann (@dhuelsermann) reported

    @Hyperoptic again internet down. Second time in two weeks. When will you get your stuff right ? #Battersea

  • w_gawned
    Will the human (@w_gawned) reported

    @Hyperoptic Waited nearly 4 weeks for a router to be delivered, and cancelled today, after being told for the 5th time, "we'll put the order in now, and a router will arrive to you in 1 to 2 business days." Terrible service, so disappointed.

  • ananthjk
    Ananth.J.K (@ananthjk) reported

    It’s been 10 days. No where near to resolve the issue. @HyperopticCS @Hyperoptic

  • russcole_5050
    Russ Cole (@russcole_5050) reported

    @petehotchkiss @virginmedia @Hyperoptic Don’t bother with the What’s App support or BOT .

  • sarkisz
    Sarkis Zeronian (@sarkisz) reported

    @mrsteedUK @HackBlackburn And I’m yet to have an issue with Hyperoptic.

  • kerri_gipp
    Kerri Gipp (@kerri_gipp) reported

    @Hyperoptic any news please on the Wi-Fi issues in CM72 area?