Hyperoptic Outage Report in Colindale, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Colindale, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colindale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Total Blackout (14%)
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Wi-fi (12%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Colindale, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: London, Greater London, City of Westminster, St Albans, Hampstead, Waltham Forest, Islington, Wandsworth, Kensington, Wembley, Southwark, Hackney, Poplar and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Colindale, England
Latest outage, problems and issue reports in Colindale and nearby locations:
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
@SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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WhyIsItBuzzing
(@BuzzingWhy) reported
from
Richmond, England
Just so we’re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic can’t seem to install my wifi despite it all being installed in my building... I know it’s a #FirstWorldProblem by try a pandemic with no WiFi...
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
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Steve Race
(@steve_race) reported
from
Islington, England
@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Jake
(@Jake83457954) reported
@HyperopticCS can’t connect to PlayStation servers with hyperoptic. Any idea what the issue is here?
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🏆Champ19ns🏆Darán Mac Thoirealaigh
(@DazLFC79) reported
@RebeccaAliceEFC Me too, just hope there's no connection issues with Hyperoptic as wanna watch Merseyside derby
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Chris
(@Chris89698477) reported
@ArmaVALIANT @zoetargaryen @AskPS_UK Which internet provider are you with? The reason I ask is, I can’t even login to the network via my pc or phone but when I activate 5G and turn off wifi, I can login to PSN via my phone so got a feeling it’s something to do with Hyperoptic
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XeroNixxy
(@XeroNixxy) reported
@Hyperoptic Hi i'm having issues connecting to the PSN since 2.30pm and i've seen on Twitter few other Hyperoptic customers are also having this issue, anything you are aware of?
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fran
(@coumarinegym) reported
having a verifiable nightmare in the office with security passes, crap wifi and file transfers, which I wouldn’t have had to resort to if the wifi wasn’t like less than half as fast as the Hyperoptic I pay for at home. with each passing day #WFH is winning out
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Thomas Braithwaite
(@TomSamBee) reported
@RichardNeil13 @jnightda1 @AskPS_UK You on Hypertopic? I tried tethering with phone and it worked with 4g/5g. Must be a hyperoptic issue if so.
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Mihai Vrabie
(@vrabie_mihai) reported
@HyperopticCS @Hyperoptic 2h waiting in line for your CS agent to copy paste a reply and exit the chat? Is this your standard of customer support? Having trouble connecting to Origin, Ubisoft, Epic Store, Riot games for over 2h and you say nothing wrong with your service?
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Emrah #Trabzonspor
(@Piskopat54Yazar) reported
@JasonWilde_SIEE @AskPS_UK What company is your internet provider ? I have same issue with hyperoptic they blame Sony UK but some of other websites and apps don't work for me neither .
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Mrkipling
(@Mrkipli09851274) reported
@Hyperoptic i haven't been able to connect to my PlayStation Network all day, there seems to be a lot of people who are also customers with the same issues. How long before these issues are fixed??
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Matthew R Edwards
(@MattyEdwardss) reported
@Hyperoptic can you please sort out PlayStation network connectivity. Everyone using your router and service can’t connect to PlayStation network.