Nationwide

Is Nationwide down in Willesden, Greater London, England?

Some problems detected

Users are reporting problems related to: website, login and mobile app.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Willesden, Greater London, England 02/01/2026 13:40

February 01: Problems at Nationwide

Nationwide is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Willesden, Greater London, England

The most recent Nationwide outage reports came from the following cities: Islington, City of Westminster, Watford, Walton-on-Thames, Fulham, London, City of London, Waltham Forest, Hackney and Woodford Green.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Website
United KingdomCity of Westminster Website
United KingdomWatford Website
United KingdomWalton-on-Thames Login
United KingdomFulham Login
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • andersonsangela angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Carlielouiseho1 carlielouisehome (@Carlielouiseho1) reported

    @AskNationwide Not for that account, when I log in, it only shows my savings and ISA

  • CharleyLewis95 Charley Lewis (@CharleyLewis95) reported

    @AskNationwide @MattiBeaut @AskNationwide got the same issue! Starting to become a joke now..

  • GonzaJA99 JGA (@GonzaJA99) reported

    @AskNationwide It isn’t obvious from you website or app which are the member only products. Are there any?

  • Alexcrofty2000 Alex Croft (@Alexcrofty2000) reported

    @AskNationwide I'm having problems using my account to pay for items. It keeps saying my bank can't be identified or that you are having technical difficulties when I try and do bank transfers.

  • KevanRamsdale kevan ramsdale (@KevanRamsdale) reported

    @AskNationwide Dictating the terms by which you provide a service breaches S29 P2a & 5a EA2010, i don't need any further prima facie evidence but i do my data #disabledhatecrime #DPA2018breach need a call from head of legal as this #disabledhatecrime is to be pursued due repeated breaches!

  • _JamesFinegan James Finegan (@_JamesFinegan) reported

    @AskNationwide hi, I currently have a help to buy isa with you but I'm looking at opening a LISA, do Nationwide offer this or will I need to look elsewhere?

  • Victori10090069 Victoria Scott (@Victori10090069) reported

    @AskNationwide I was told there would be a 10 minute wait when I called. I have now been on hold for 38 minutes with no idea how much longer... Really disappointing service.

  • dennis1a1 Adam Dennis (@dennis1a1) reported

    @AskNationwide Afternoon. Please can I ask what time the cut off is for same day transfers on a CHAPS payment made online? I know that they can only be done on working days. Thank you

  • ActiveKritizen Kath Maguire (@ActiveKritizen) reported

    @AskNationwide @EnglandFootball Wtf? This what you are doing with my savings?

  • Zeph74 Steve (@Zeph74) reported

    @AskNationwide We're Sorry there's a technical problem