Nationwide down? Current status and problems in Thornton Heath, Greater London, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Login (29%)
• Mobile App (27%)
• Website (25%)
• Transactions (12%)
• Transfer (6%)
• Withdrawals (1%)

Live Outage Map Near Thornton Heath, England

The most recent Nationwide outage reports came from the following cities: London, City of London, Croydon, Newham, Tower Hamlets, Poplar, Hackney, Dagenham, Hounslow, Caterham, Wembley, Kensington, Swanley, Worcester Park, and Waltham Forest.

City	Problem Type	Report Time
London	Mobile App	1 hour ago
City of London	Website	23 hours ago
London	Transactions	3 days ago
London	Website	6 days ago
City of London	Website	6 days ago
Croydon	Transactions	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Connor (@connorlol) reported 32 seconds ago from Paddington, England

  @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

• 
  Richard Lingard (@RichardPLingard) reported 4 minutes ago from Poplar, England

  @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

• 
  Dmitri Old (@DmitriusOld) reported 7 minutes ago from London, England

  @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

• 
  Julian Budd (@redmanjules) reported 8 minutes ago from Poplar, England

  @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

• 
  Joanna_Laura (@Joanna_Laura88) reported 9 minutes ago from Redhill, England

  @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

• 
  Richard Lingard (@RichardPLingard) reported 11 minutes ago from City of London, England

  @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

• 
  Who Cares (@ihatetimBL) reported 14 minutes ago from Hounslow, England

  @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

• 
  Brogan 🐝 (@SandysBitxh_) reported 15 minutes ago from Bexleyheath, England

  Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

• 
  Michael (@MichaelLeHarvey) reported 15 minutes ago from Stratford, England

  Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

• 
  Dmitri Old (@DmitriusOld) reported 18 minutes ago from London, England

  Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

• 
  Claire Petzal 🥨 (@clairelpetzal) reported 24 minutes ago from Wandsworth, England

  @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

• 
  It's me, John (@johnrahers) reported 37 minutes ago from Lambeth, England

  @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

• 
  Nigel Vivian (@nigelvivian) reported 38 minutes ago from Kingston upon Thames, England

  @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

• 
  Joanna_Laura (@Joanna_Laura88) reported 40 minutes ago from Redhill, England

  @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

• 
  Joanna_Laura (@Joanna_Laura88) reported 41 minutes ago from Redhill, England

  @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

• 
  Hannah Moyne (@hannah_moyne) reported 45 minutes ago from Bromley, England

  @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

• 
  Who Cares (@ihatetimBL) reported 52 minutes ago from Hounslow, England

  @AskNationwide when will the problem with incoming payments be resolved?

• 
  Lisa Joyce (@lisajoyce33) reported 60 minutes ago from Bromley, England

  @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

• 
  It's me, John (@johnrahers) reported 60 minutes ago from Lambeth, England

  @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

• 
  Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported 60 minutes ago from Hackney, England

  @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Robson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@snarkbroom) reported 6 minutes ago

  @AskNationwide Yes, it is. I can still use the app on my iPhone, so it is not a problem for me, but I just wanted to let you know about my experience with the iPad app.

• 
  Pravin Soni (@pravinsoni1811) reported 10 minutes ago

  @AskNationwide I have made payment to my credit cards and they saying pending from my bank and also the payments were verified via app but still not deducting if my balance and also my credit card has not received payment. Is there a problem can you urgently help

• 
  Sarah Davy (@sarahdavywrites) reported 11 minutes ago

  @AskNationwide I've done this twice and got a stock response. Other tweets seem to show a wider issue with your payments. When will this be rectified?

• 
  GG (@GordGreenfield) reported 11 minutes ago

  @AskNationwide Thanks Jo. It's pay day, who knew! Honestly, you'd think by now banks would cater for this. Just shows how low down customers actually are in banks' priorities. Not your fault. Best wishes, GG

• 
  6igantuar (@6igantuar) reported 13 minutes ago

  @AskNationwide @EnglandFootball She intentionally wears tight clothes and this is why I cannot stand women. She pretends she doesn't know what she is doing but everyone knows what she is doing, especially women. **** this ***** and everything she says.

• 
  Crypto Collector 🔺🦀🔆 (@MarinersRide) reported 14 minutes ago

  Sent Faster Payment from @LloydsBank acct. @ 00:34 and still not arrived, sent another from @AskNationwide Nationwide Building Society at 09:30 and that still hasn't arrived. Is Faster Payments down? #FasterPayments #Lloyds #Nationwide

• 
  Pravin Soni (@pravinsoni1811) reported 14 minutes ago

  @AskNationwide Sorry I have done this is past via app and it’s instant showing the balance paid but currently my credit card company is saying it’s pending from bank side but when I look at my account nothing is pending nor debited to my account. There is an issue and please check and advise

• 
  Edosrs (@OSRSFTW1997) reported 15 minutes ago

  @AskNationwide... Can't transfer money to my other accounts that are not nationwide.. What's the problem? Been hours now

• 
  GG (@GordGreenfield) reported 15 minutes ago

  @AskNationwide Thanks. It's pay day, who knew! Honestly, you'd think by now banks would cater for this. Just shows how low down customers actually are in banks' priorities. Not your fault. Best wishes, GG

• 
  Viola💜 (@violaholliman) reported 16 minutes ago

  @AskNationwide I called the other day and they said they couldn’t help me as they can’t track the card