Is Nationwide down in Thornton Heath, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (37%)
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Login (26%)
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Website (25%)
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Transactions (9%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Nationwide outage reports came from the following cities: Caterham, Wembley, Kensington, Swanley, Worcester Park, London, Poplar, Waltham Forest, Hounslow, City of London, Islington, City of Westminster and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Caterham |
Login | |
| Wembley |
Mobile App | |
| Kensington |
Login | |
| Kensington |
Withdrawals | |
| Kensington |
Website | |
| Swanley |
Website |
Community Discussion
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Nationwide Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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amanda
(@amanda11350524) reported
from
Ilford, England
@AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept
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Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@AskNationwide oh shock horror! App ain’t working!!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Sykes
(@musicmanleeds) reported
@Joe76095140 @AskNationwide A lot happens to money being transferred from one institution to another - especially at night. It's likely to be a simple delay not caused by the Nationwide problems earlier. My payments have gone through so I can lend you a few quid I you want!
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layeikpyar
(@m4ysdr) reported
@AskNationwide It’s no good. Issue was resolved now. Hope no more surprises.
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Michael bentley
(@Mikeyb13280) reported
@AskNationwide It's obviously not working as the money is not showing up in my account yet it left the account I sent it from yesterday
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wes
(@wozeruk) reported
@AskNationwide Can I claim compensation for the damage that the problem caused yesterday. As it’s having a knock-on effect of the money am meant to be receiving by now. This is not acceptable
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Ben Crookes
(@BenCrookesBPD) reported
@AskNationwide I rely entirely on disability benefits and universal credit thanks to a multitude of illnesses, should I be even more concerned that my account is still not working? I joined you because of your reputation but this is shot now, the week of Christmas?
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Graham
(@GrahamBH20) reported
@AskNationwide The payment issue may have been resolved but how yesterday was handled was completely unacceptable. No answers, and desperate people on here being give copied and pasted replies with no consideration for their situation that you had caused.
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Nori Kujo
(@ApocalypticMama) reported
@AskNationwide If I don't get my pay today, what do plan on doing about it? I need my pay! I doubt you'll even consider compensating your "members", as we're all just cash cows to you people. You have lost yourself yet another customer!
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Lee Ferris
(@LeeFerrisRE) reported
@AskNationwide Like I said I haven't got my money? Please help.
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Sara Fisher
(@saralou87) reported
@AskNationwide @keekee164 Mine was due yesterday and still isnt in my account. So the backlog has not been cleared if so many people are still waiting. Piss poor service as usual
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0115💯
(@Yungahlewis) reported
@RDG_Photos @AskNationwide Stuck in the same problem it’s a joke !!