Is Nationwide down in Thornton Heath, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (31%)
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Mobile App (30%)
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Website (25%)
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Transactions (9%)
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Transfer (3%)
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Withdrawals (2%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Nationwide outage reports came from the following cities: Dagenham, Hounslow, London, Caterham, Wembley, Kensington, Swanley, Worcester Park, Poplar, Waltham Forest, City of London, Islington and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Dagenham |
Login | |
| Hounslow |
Login | |
| London |
Login | |
| Caterham |
Login | |
| Wembley |
Mobile App | |
| Kensington |
Login |
Community Discussion
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Nationwide Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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amanda
(@amanda11350524) reported
from
Ilford, England
@AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Brogan 🐝
(@SandysBitxh_) reported
from
Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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coffeesteve
(@coffeesteve3) reported
@AskNationwide I need an update on when this issue will be fixed. I will be withdrawing funds, also closing my business account associated with nationwide.
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Catherine Jones
(@BodenJones) reported
@AskNationwide Thanks Dominika. Can I ask what has caused this latest problem?
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GG
(@GordGreenfield) reported
@AskNationwide Hi, when will the payments issue be resolved? Why does this keep happening? Thanks, GG
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Gregor
(@GregaMb) reported
@AskNationwide Is it time to change bank account? Your "Payment" issues are now becoming a feature at the end of every month since December. Clearly, you changed something in your backend systems and you have no idea what's causing the downtime when the load increases.
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Sarah
(@Howitt83S) reported
@AskNationwide No as I need my salary to transfer money to their parent pay account, haven’t enough food in the house to make pack up as I had obviously planned on doing the food shop today. I’m a single parent so don’t have access to other funds. Rubbish being unable to access your own money
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Pilch
(@ChelseyP_91) reported
@unknown09190919 @AskNationwide They also ignore live chats. I'll be contacting the ombudsman regarding this. ASAP isn't helpful to my bills and charges when those bills aren't paid. Shocking 'service'.
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Anne
(@Ann1e___) reported
@AskNationwide at what time did this issue start? I was expecting a payment yesterday that didn't arrive.
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vicky brian
(@brianvicky28) reported
@AskNationwide why does this problem with payments coming in and out keep occurring it really in an inconvenience 😔
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John Thompson
(@JohnTho42150663) reported
@annaliese_k86 @AskNationwide I know it’s not a fix but I contacted my supplier (Scottish power) and they credited £10 to each to cover me
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maria scott
(@mariasc63673238) reported
@AskNationwide yet again my wages haven't made it to me when paid, how long will it take to fix this this time? Its all well and good saying direct debits won't be affected but they will be if the money isn't going in to pay them!