Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Thornton Heath, including 0 direct reports.
- The most common problems reported in this area mention Login.
- Login (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornton Heath, England
The most recent Nationwide outage reports came from the following cities: Hackney, London, City of London, Croydon, Newham, Tower Hamlets, Poplar, Dagenham, Hounslow, Caterham, Wembley, Kensington, Swanley, Worcester Park, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
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Login | 2 days ago |
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London
|
Mobile App | 2 days ago |
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City of London
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Website | 3 days ago |
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London
|
Transactions | 4 days ago |
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London
|
Website | 8 days ago |
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City of London
|
Website | 8 days ago |
Community Discussion
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Nationwide Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Dmitri Old (@DmitriusOld) reported from London, England@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Julian Budd (@redmanjules) reported from Poplar, England@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide when will the problem with incoming payments be resolved?
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Hannah Moyne (@hannah_moyne) reported from Bromley, England@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Michael (@MichaelLeHarvey) reported from Stratford, EnglandGenuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, EnglandReally disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Vanessa Welham (@VanessaWelham1) reported from Lambeth, EnglandAfter 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, EnglandHeya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Dmitri Old (@DmitriusOld) reported from London, EnglandCredit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Richard Lingard (@RichardPLingard) reported from Poplar, England@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Connor (@connorlol) reported from Paddington, England@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Keighley West (@KeighleyWest) reported from Hackney, England@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Angel (@dragonsangel01) reported from Poplar, EnglandRight I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Richard Lingard (@RichardPLingard) reported from City of London, England@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Mantona19 (@Mantona191) reported@AskNationwide I need help in these difficult times, I'd quite like my overdraft interest rate to be dropped from FORTY PERCENT down to something a little more reasonable.. but that would involve you actually caring rather than just virtue signalling.
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Theodore (@Theodor44251260) reported@AskNationwide Trying to log on to internet banking with card reader, but every time I attempt log in: "It looks like we're experiencing some technical problems." I need access to my online banking!
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Ethan (@Eth7n1) reported@AskNationwide why can’t I apply for my upgrade to FlexPlus today? Keep getting there’s a technical issue we aren’t able to process your application
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Jo (@JoDraw) reported@AskNationwide Please do, I may come back in 2 years time when you consider me a new customer again to get a competitive interest rate. But the adverts make us reach for the mute button, we know it’s for you before the logo appears and it’s never because it’s entertaining its just preaching
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Steve Rhodes (@dougsfeline) reported@AskNationwide Issue is that I need it to be paid on last day of month, pay day, your system isn't flexible enough to accomodate this, you have to specify a distinct date
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Nicola hughes (@mollysmummy007) reported@AskNationwide you block my card and don’t bother to contact me when you suspect fraud! Just spent the last 40 minutes trying to sort it out and have been asked more questions than a Mastermind contestant. No apology, no decent service, shame on you.
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Fraz (@GriffinFrazer) reported@AskNationwide hey nationwide, I sent a payment to a family member 4 hours ago but it still hasn’t arrived? Can you help me? Thank you!
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🇫🇷 Susie Kelly No DMs. (@SusieEnFrance) reported@AskNationwide Live chat said I must phone a number. I phone the number. They wanted me to log in. I do not have details to log in. I am told I have to visit a branch to close the account. I cannot visit a branch - I live in France. The account is empty. I want it closed. A solution, please.
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Susana P P (@SusanaPP2) reported@AskNationwide yet again not able to add my new debit card to apple pay 🤔 Anyone else has had issues?
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Danica Malone (@demalone17) reported@Eth7n1 @AskNationwide @SMITH_HelpDesk is an expert in the industry of recovering crypto assets. He has worked with a lot of exchanges, because of the way people get scammed, he decided to help people in the recovery of lost or scammed crypto,send him dm him if you are a victim.