Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Thornton Heath, including 0 direct reports.
- The most common problems reported in this area mention Website.
- Website (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornton Heath, England
The most recent Nationwide outage reports came from the following cities: City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Website | 11 days ago |
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City of Westminster
|
Mobile App | 2 months ago |
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City of Westminster
|
Login | 2 months ago |
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Wandsworth
|
Login | 3 months ago |
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Wandsworth
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Website | 3 months ago |
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Croydon
|
Transactions | 4 months ago |
Community Discussion
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Nationwide Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Lisa Joyce (@lisajoyce33) reported from Bromley, England@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Vanessa Welham (@VanessaWelham1) reported from Lambeth, EnglandAfter 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, EnglandReally disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Hannah Moyne (@hannah_moyne) reported from Bromley, England@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Mike Fuller (@ninepine) reported from Banstead, England@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Mighty Claret (@Mickbfc76) reported@AskNationwide As a customer for over 15 years I'm gutted (again) that I'm not part of the fair sharer. Every time is a sad moment. Don't know what I'm doing wrong to miss such privileges even though I've been on your website to check
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kathleen reid (@independencekat) reported@distracted20508 @AskNationwide Its a bloody nightmare and it always says services are working normally.xx
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Citizen Swift (@citizen_swift) reported@AskNationwide I can’t get to internet banking. It’s been blocked. Called again this morning and got someone but their system was down 🙃
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Rep74NL (@JohnnyRep74) reported@AskNationwide I recently transferred over to Nationwide . Have had nothing but problems with paying ours since . Have called hekpdesk numerous times to be fobbed off with excuse after excuse usually after waiting 30 minutes in a queue . Wish I had not bothered transferring
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Philip Sirr (@PhilSirr) reported@AskNationwide what was the criteria for a customer getting the £100 bonus ? i have a savings account a current account and a mortgage
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ESC Matt UK 🇬🇧 (@ESCMattUK) reported@AskNationwide I’ve been trying to move my money from my current account to my savings account for several days but the app keeps refusing to allow me to do it. Please help
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Johnboy Scott 🏴🏴 (@Johnboy014) reported@AskNationwide Thank you for the £100. A loyal customer 👍 Oops,not a loyal customer. At least the Ceo has a good bunch of 💷💷💷 🤔👏👏😡
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Corin Messer (@CorinMesser) reported@AskNationwide Maybe it would help if I noted that none of our details have changed and our cover level hasn't changed and the Bank of England inflation calculator suggests our August 2025 premium of £626.30 should have increased to £638.75 not £987.00. Perhaps £987.00 was just a typo?
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Mark Wilson #NAFOfellas 🇬🇧 🇺🇦 (@MarkWil66911411) reported@AskNationwide just had a faster payment sent however nothing is showing in the app are you aware of any issues
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Elizabeth Mistry (@ElizabethMistry) reported@Sureena4WNE Really good to see another branch of @AskNationwide in Wednesfield Hoping this one will also offer support for people (you don’t have to be a customer) with concerns about #Dementia