Is Nationwide down in Thornton Heath, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (44%)
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Website (23%)
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Login (18%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Nationwide outage reports came from the following cities: City of London, London, Waltham Forest and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Login | |
| London |
Website | |
| City of London |
Transactions | |
| City of London |
Website | |
| Waltham Forest |
Mobile App | |
| Poplar |
Mobile App |
Community Discussion
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Nationwide Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Brogan 🐝
(@SandysBitxh_) reported
from
Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Nikki Thomas
(@bunnies6675) reported
from
Sevenoaks, England
@AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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darrenmdr
(@darrenmdr) reported
@AskNationwide Do you have any timescales for when things will be working please. Nearly 24 hours and transactions still not showing in pending.
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Karen Player
(@KarenPlayer1) reported
@AskNationwide been on the phone 30 mins now. Just want to have an insurance reference number. Are your phones down?
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MAC
(@anelkamak) reported
@AskNationwide I asked for a balance transfer for my MBNA card from my Nationwide credit card via a cheque which was prepared by Nationwide customer service. The money has left my Nationwide credit card but yet to reflect on my MBNA credit card.
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Rosie
(@Rosie90317252) reported
@AskNationwide I get paid monthly on the 20th of each month, have never had this issue and concerned why colleagues have received funds but I have not?
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Cara Willams
(@CaraWilliams09) reported
@AskNationwide @diamondfan25 They won’t do anything until you put your account back in credit that is negative because of the glitch! Not even if you are in danger! Horrific
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Romain
(@dreamer) reported
@AskNationwide Very disappointing service in branch today. I’m a long term customer yet was refused ID certification because my mortgage isn’t with Nationwide.
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Can
(@_mamabearcan_) reported
@AskNationwide thanks to the glitch yesterday I have a minus balance which Keeps going up & up & I have absolutely no idea what should be on my statement & what shouldn’t because some payments weren’t authorised and the transactions are all over the place 😡 complaint made.
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GARY CLIFFORD
(@GWGC14) reported
@AskNationwide And awful customer service
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john birch
(@myartfoodtravel) reported
@AskNationwide hello. Are your card services down again. I am in Spain and cannot use my contactless card. It's been declined 3 times. I cannot call as it's 40 a minute and it takes 30 minutes for you to answer. You then say there are no problems.
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Simon Taylor
(@simonjjtaylor) reported
@AskNationwide I wanted to send you a simple message. You've turned the message option off. I don't want to deal with your call centre as its always awful. The chatbot service you've replaced it with doesn't load. Can you pls tell your mortgage team to stop ringing me ref 70589051130. TY