Nationwide

Is Nationwide down in Thornton Heath, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Thornton Heath, Greater London, England 02/10/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (27%)

    Login (27%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Nationwide outage reports came from the following cities: London, Islington, City of Westminster, Fulham, City of London, Redhill, Waltham Forest and Hackney.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomIslington Website
United KingdomCity of Westminster Website
United KingdomFulham Login
United KingdomLondon Mobile App
United KingdomCity of London Website

Community Discussion

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Nationwide Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • simonnash Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • AcrossParents Parent Scotland (@AcrossParents) reported

    @AskNationwide @EnglandFootball Do you know what would help make sport more inclusive? Not forcing female footballers to wear white strips. Especially when menstruating. Will you get behind that? It’s something they talk about and worry about and it needs assessing.

  • sambetley23 Sam Betley (@sambetley23) reported

    @AskNationwide Hi - I’ve been notified of a suspicious transaction on my account (which wasn’t me) but no one is picking up the phone. Is there another way I can get help?

  • FlangeJiggle FlangeJiggle (@FlangeJiggle) reported

    @AskNationwide Having an issues with some duplicate payments. Recently purchased something online and have one payment processed properly, and one with the same amount in pending transactions. I only made one purchase. Accounts currently in overdraft because of this, please help.

  • sheiladevlin shula (@sheiladevlin) reported

    @AskNationwide avoid taking a mortgage with Nationwide. Redemption of my old mortgage a disaster . Called complaints line and zero customer service from call handler. #frustrated #nationwidebuildingsociety

  • knockholt Stop the lies. Stop the Tories. 🏳️‍🌈🇪🇺🇺🇦🇩🇰 (@knockholt) reported

    @AskNationwide Hi Phil, What a star you are by responding so quickly to me, thank you. I’m happy to confirm that it was an error and they are refunding me. Thank you for your help, if I have any further issues I will get in touch, BW Neil.

  • timeveleigh Tim Eveleigh (@timeveleigh) reported

    @AskNationwide instead of advising people to increase their income to help with financial worries why don't you reduce your rates?

  • ellarosexox ella (@ellarosexox) reported

    @AskNationwide Hi Jon, there's no live chat link on that page on the mobile site, at least not under personal loans

  • PhoenixEvolve The Phoenix (@PhoenixEvolve) reported

    @AskNationwide I'm a customer. Do you give money to the anti gay hate group known as Stonewall?

  • ellarosexox ella (@ellarosexox) reported

    @AskNationwide I'm having serious issues getting a quote for a personal loan - either the page doesn't load at all (HTTP error 503 service not available) or I get an error after putting all my info in saying I need to call you as something's not right 1/2

  • HelenStevenson4 Helen Stevenson (@HelenStevenson4) reported

    @AskNationwide They aren’t waiting!!!!! We’ve been the ones waiting - for over 30 minutes. Your customer service for fraud is a disgrace. We will be claiming from@yourselves if the card is used.