Is Nationwide down in Thornton Heath, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (53%)
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Website (23%)
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Login (10%)
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Transactions (7%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Nationwide outage reports came from the following cities: City of London, Waltham Forest and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Website | |
| Waltham Forest |
Mobile App | |
| Poplar |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| Hounslow |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Brogan 🐝
(@SandysBitxh_) reported
from
Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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amanda
(@amanda11350524) reported
from
Ilford, England
@AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Eve Joy Wilson
(@evejoywilson) reported
@AskNationwide I am abroad and need to transfer money from my nationwide account to an account I hold with another bank but have lost my normal sim - so only have emails and whatsapp. Can you help urgently?
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Jonathan Blackford
(@jonblackford79) reported
@AskNationwide is there an issue with your app keeps saying service issues but the service checker says no issues ?
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Alan Richards
(@arichards_Saruk) reported
@AskNationwide Why can’t it be done electronically then. This is of no help at all. The letters will not arrive it time and we are not back in the UK until December. Not a very caring organisation
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Lynda Rayson
(@LyndieLou100) reported
@AskNationwide seriously how many to@es do you and visa have to block my card! If I’m authorising via the sp you should be declining my card..absolute joke! Never known a bank like it
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LUDDERS(@🏡)
(@Ianludders) reported
@AskNationwide I have changed the batteries on my card reader but it is still not working how do I get a replacement
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David Booth
(@2SmoothBooth) reported
@TonyGilesSport @AskNationwide Exactly mate. Santander 4.2% 2 year ISA. These offer nothing. Complete waste of time banking with these now. They're so far behind its untrue. Easy access account with Santander paid 2.75% before it became oversubscribed, best these can do is a ltd access at 2.1%. Best moving!
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Rebecca Watson
(@TheRebeccaRiots) reported
@AskNationwide That’s what I’ve now listened to 30 mins of in total, only to be cut off! Will the fraud team be able to close this account for me or will I have to go through this again with the main number to try for a 4th time? I know it’s not your fault but this is such bad service :(
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sharon amanda
(@sharon_amanda4) reported
@AskNationwide I already have an instant access one, and just wanted to know the interest rate and if there was a better option
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David Booth
(@2SmoothBooth) reported
@dame237 @AskNationwide I wouldn't bother. Far better interest rates to be found elsewhere. Even Santander are superior to this lot now. They recently had an easy access account paying 2.75%. Shop around, don't waste your time and money with this lot.
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Dj Graham J™️
(@1DJGrahamJ) reported
@AskNationwide I have tried this on my iPad & as I said it says can’t open as corrupt or missing info. 0kb in size when I save to files. Can this only be done on a computer & not iPad even though it says I can down load it? I can’t even view it online or print? Thanks