Nationwide down? Current status and problems in Thornton Heath, Greater London, England
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (29%)
- Mobile App (27%)
- Website (24%)
- Transactions (12%)
- Transfer (6%)
- Withdrawals (2%)
Live Outage Map Near Thornton Heath, England
The most recent Nationwide outage reports came from the following cities: London, City of London, Croydon, Newham, Tower Hamlets, Poplar, Hackney, Dagenham, Hounslow, Caterham, Wembley, Kensington, Swanley, Worcester Park, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Transactions | 19 hours ago |
|
London
|
Website | 4 days ago |
|
City of London
|
Website | 4 days ago |
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Croydon
|
Transactions | 6 days ago |
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Newham
|
Login | 7 days ago |
|
London
|
Website | 8 days ago |
Community Discussion
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Nationwide Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Michael (@MichaelLeHarvey) reported from Stratford, EnglandGenuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Angel (@dragonsangel01) reported from Poplar, EnglandRight I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Hannah Moyne (@hannah_moyne) reported from Bromley, England@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide when will the problem with incoming payments be resolved?
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Connor (@connorlol) reported from Paddington, England@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Julian Budd (@redmanjules) reported from Poplar, England@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Dmitri Old (@DmitriusOld) reported from London, England@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Steve Brown (@BrownGFX) reported from Kingston upon Thames, England@AskNationwide We have separate login credentials but all accounts are in joint names
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Dmitri Old (@DmitriusOld) reported from London, EnglandCredit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Richard Lingard (@RichardPLingard) reported from City of London, England@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Keighley West (@KeighleyWest) reported from Hackney, England@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Vanessa Welham (@VanessaWelham1) reported from Lambeth, EnglandAfter 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, EnglandHeya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, EnglandReally disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Jessy Jensen (@jessyjensen) reported@jimmyb03 @independencekat @AskNationwide Feel awful for you, I have hope that it will go on, it’s going in like drips and drabs isn’t it xx
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OCDMother (@obs_comp_mother) reported@AskNationwide Hi Beckie Nationwide online chat has said my husband has to contact TSB. TSB are saying the money has left the account so not their problem. Who is going to help us?? We have no money and two kids!! The problem is down to Nationwide system being down yesterday.
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Kevin M Aspin (@KevinMAspin) reported@AskNationwide What started out as a simple request for information and assistance to a Customer now turns into an official complaint about shoddy service. It was so unnecessary too! Are you indirectly suggesting that I go back to my former bank?
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OCDMother (@obs_comp_mother) reported@AskNationwide TSB just cut him off so hope he has more success on your chat! We are really stuck as no access any money.
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𝓜𝓪𝓻𝓴 🇬🇧 (@MarkSH0202) reported@AskNationwide I even went into the branch in Stevenage in 2019. I was there about 1.5+ hours, they were not able to help. I used to have internet banking but now It seems I cannot get internet banking. I have tried to re-register but this does not work.
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Liam (@liamshoots_) reported@AskNationwide Seems to be a regular issue with you guys 👀
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John McFarlane (@mcfar32) reported@AskNationwide Still nothing concrete though really, aim too, should be, already checked with the sender and its left there account Jamie so I know the problem is Nationwide end
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Josephine Whitaker-Yilmaz 🧡 (@pheenywhits) reported@AskNationwide It’s not a photocopy, it’s my online statement which I have downloaded and printed. They’ve already told me they won’t send me a paper copy as I don’t qualify for extra support. Why can you not accept a paperless statement which is all that the provider issues me with?
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Josephine Whitaker-Yilmaz 🧡 (@pheenywhits) reported@AskNationwide Thanks Jordan, but no, I have nothing else. All my service providers only offer paperless statements now. And the list you linked to says nothing about them needing to be paper statements. What is the reason for this distinction?
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Peter Saunders (@potterpete84) reported@AskNationwide awful service that the line just tells me 'we cannot help you currently' and ends the call, not even giving me the option to wait!