Nationwide

Is Nationwide down in Thornton Heath, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Thornton Heath, Greater London, England 03/26/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (28%)

    Login (28%)

  3. Website (24%)

    Website (24%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Nationwide outage reports came from the following cities: London, Poplar, Hackney, City of London, Dagenham, Hounslow, Caterham, Wembley, Kensington, Swanley, Worcester Park, Waltham Forest, Islington and City of Westminster.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomPoplar Transactions
United KingdomHackney Website
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomDagenham Login

Community Discussion

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Nationwide Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • andersonsangela angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @AskNationwide oh shock horror! App ain’t working!!

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • dragonsangel01 Angel (@dragonsangel01) reported from Poplar, England

    Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

  • amanda11350524 amanda (@amanda11350524) reported from Ilford, England

    @AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Claire11152715 cni (@Claire11152715) reported

    @AskNationwide is the app down!? I can’t sign in

  • ahmedz_khan Ahmed Khan (@ahmedz_khan) reported

    @AskNationwide I've done so twice, I keep getting told to talk to the sending bank. Why? Can my bank (nationwide) not help, the wire was completed. So provide an answer here, if the wire is complete from the sender, where does the money go? How about you DM me and contact me to resolve.

  • RevolutApp Revolut (@RevolutApp) reported

    @cfurneaux @AskNationwide Hi. We are sorry to hear that you have been waiting for a resolution concerning the problem with a transfer to your Revolut account. Can you please contact us via DMs so we can check your case properly? We will assist soon.

  • AmyBaker05 Amy Baker (@AmyBaker05) reported

    @Assurant @AskNationwide I’ve never known a phone insurance claim to be soo stressful! I’m providing required docs & still being pushing back. I’ve been a customer for over 10 yrs. #complaint #customer

  • ciprianoooo14 Patricia Cipriano (@ciprianoooo14) reported

    @emilywoodxxxx @AskNationwide Check if your app needs an update or try logging out and back in, sometimes that helps.Consider using Odown to monitor my banking app's uptime, and it really helps keep track of issues like this.

  • therealjcliff JC (@therealjcliff) reported

    @AskNationwide can I ask whether the escalator is working at Pipers Way Swindon branch - disabled relative needs to visit

  • PaulJoshRicci Paul Ricci (@PaulJoshRicci) reported

    @AskNationwide Same issue- your website is not loading

  • Sarahessex73 Sarah 🌻💛 (@Sarahessex73) reported

    @JulianP50 @AskNationwide They told me that they’re aware of the problem, its been like this for four days for me

  • KentishMole Christian Mole (@KentishMole) reported

    @AskNationwide I’m not trying to make a payment - just trying to access the app to check balances! And judging by other replies there is definitely some sort of issue going on

  • jen_f16 jen_f16 (@jen_f16) reported

    @AskNationwide I have an FRCISA 1 year 3.8%, I can see this on my list of account but when I go to transfer money its not in the list there so I cant transfer money between accounts. Can you help please