Is Nationwide down in Thornton Heath, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (30%)
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Login (30%)
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Website (25%)
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Transactions (10%)
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Transfer (3%)
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Withdrawals (2%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Nationwide outage reports came from the following cities: Hackney, City of London, Dagenham, Hounslow, London, Caterham, Wembley, Kensington, Swanley, Worcester Park, Poplar, Waltham Forest, Islington and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Website | |
| Hackney |
Mobile App | |
| City of London |
Mobile App | |
| Dagenham |
Login | |
| Hounslow |
Login | |
| London |
Login |
Community Discussion
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Nationwide Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Brogan 🐝
(@SandysBitxh_) reported
from
Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Nikki Thomas
(@bunnies6675) reported
from
Sevenoaks, England
@AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Rick Bean
(@Fenmonkey) reported
@JGMacColl @VirginMoney @AskNationwide Nationwide were having trouble with their payments yesterday, you could try re adding the card as a payee, failing that log in on an actual computer and see if it's got the same issues. It may be an app issue.
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Jem
(@MissPuddles91) reported
@AskNationwide Can I do this via the app or does it have to be via the website
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J
(@jimmyb03) reported
@AskNationwide I’m more then happy to start posting the convos and proof of all of this - including the credits from your reserves to show it. And the conversations with @financialombuds - stop lying to people - there is hundreds messaging and own up to there being an issue still.
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Olivia Rooks
(@Olivia_Rooks_) reported
@AskNationwide Hi Mel, This also hasn’t worked. Can you suggest anything else? I’m currently out of the UK and need to be able to access my banking
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bemusedbypeople
(@veitch_leanne) reported
@AskNationwide But it isn’t good enough, this is what, the third time in the past few months? What makes it worse is that you don’t provide an explanation - what technical difficulties and why is a fix not in place to prevent it from happening again if it is a tech issue?
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EmmaJayne
(@PippinHustler) reported
@AskNationwide how do i get money back for a direct debit i no longer have as i dont use the service it went to? And this company knew this? Quite a large amount they toom
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Jackie Dupre
(@JackieDupre5) reported
@AskNationwide Your service to your customers is at best atrocious and at worst non-existent! This is why I switched my accounts away from you and I would recommend everyone does the same. The money that your horrendous organisation cost me is unreal and you're still doing it to others now!
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Grant Brown
(@OnlyGrantBrown) reported
from
Ashton-under-Lyne, England
@AskNationwide if the problem is sorted then where is everyone's money???
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JenLouise
(@JenLouDevon) reported
@AskNationwide Thanks for replying to say this issue is resolved. Are you able to answer my questions though? Why does it keep happening at the start of the month when salaries come in and bills go out? And why can't we email or speak to a person anymore? Tia
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Sally Miles
(@mi26847859) reported
@AskNationwide @jimmyb03 @AskNationwide my money isn’t in my account either! Clearly this problem hadn’t been rectified!