Nationwide

Is Nationwide down in Thornton Heath, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Thornton Heath, Greater London, England 03/24/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (29%)

    Mobile App (29%)

  2. Login (28%)

    Login (28%)

  3. Website (25%)

    Website (25%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Nationwide outage reports came from the following cities: London, Poplar, Hackney, City of London, Dagenham, Hounslow, Caterham, Wembley, Kensington, Swanley, Worcester Park, Waltham Forest, Islington and City of Westminster.

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City Problem Type Report Time
United KingdomLondon Website
United KingdomPoplar Transactions
United KingdomHackney Website
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomDagenham Login

Community Discussion

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Nationwide Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • simonnash Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Jevans8688 Julie Evans (@Jevans8688) reported

    @AskNationwide how do I contact you about my car breaking down. The telephone line just tells me you’re closed and cuts me off

  • angel_clanger 🎹 Angel C (@angel_clanger) reported

    @AskNationwide I don't think I've actually used in it a cash machine since I got it, but my PIN hasn't changed with the issue of the new card in 2019

  • stewclay Stewart Clay (@stewclay) reported

    @AskNationwide Hi, I’ve been trying unsuccessfully for many days to open a new 1Y Triple Access Online Saver (the previous one matured). I get an error message in the mobile app and also on the website. I’ve even tried 2 different browsers. Any account opening issues you know of?

  • haggi76 Trev Hagger (@haggi76) reported

    @AskNationwide Good morning, I’m trying to set up a new payment but when it comes to the final part, put in the 2 sets of 4 numbers I can’t work out how to separate them? I’m having memory problems anyway but I just can’t work out which button I need to press

  • Dave00144136 Dave (@Dave00144136) reported

    @AskNationwide Hi I keep getting automated phone calls from 08453312530 Can you tell me if genuine please I don't like pressing numbers to automated calls incase of a scam . Ringing persistently . Looked on Nationwide website but dosnt help . Regards Dave Jones

  • stewclay Stewart Clay (@stewclay) reported

    @AskNationwide I logged in, then the process opened a new window when I started it. It gets as far as nationality before it comes up with an error saying the process can’t be completed. I sent a secure message when logged on, but got an automated reply only.

  • stewclay Stewart Clay (@stewclay) reported

    @AskNationwide Hi Libby, I’ve tried on an iPhone and iPad, and then on a MacBook. All use Safari, so I then switched to Google Chrome on my MacBook in case it was Safari that was the issue.

  • AlisonMannas Alison Mannas (@AlisonMannas) reported

    @AskNationwide unhappy customer. The service we've had with our recent change of mortgage product and term has been challenging, resulting in us having to pay a higher amount because the new rate and term can't coincide. I don't believe somebody can't manually sort it!

  • haggi76 Trev Hagger (@haggi76) reported

    @AskNationwide forgot how to use my card reader please help anyone!

  • aw865153 Adam (@aw865153) reported

    @AskNationwide Yet you're happy to receive my salary. You're happy to give me a £25,000 unsecured loan along with a 200k mortgage. But you cannot verify some ID because to quote "you don't know me personally" Utter nonsense really guys. Just another disgruntled customer, add me to the list.