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Nationwide

Nationwide down? Current status and problems in Thornton Heath, Greater London, England

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 30% Login (30%)
  • 27% Mobile App (27%)
  • 25% Website (25%)
  • 11% Transactions (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Thornton Heath, England

The most recent Nationwide outage reports came from the following cities: London, City of London, Croydon, Newham, Tower Hamlets, Poplar, Hackney, Dagenham, Hounslow, Caterham, Wembley, Kensington, Swanley, Worcester Park, and Waltham Forest.

CityProblem TypeReport Time
London Website 3 days ago
City of London Website 3 days ago
Croydon Transactions 4 days ago
Newham Login 6 days ago
London Website 7 days ago
Tower Hamlets Mobile App 7 days ago

Community Discussion

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Nationwide Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • clairelpetzal
    Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • dragonsangel01
    Angel (@dragonsangel01) reported from Poplar, England

    Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

  • Joanna_Laura88
    Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • SandysBitxh_
    Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • Joanna_Laura88
    Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • connorlol
    Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • IngridMarsh_
    Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • ihatetimBL
    Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • hannah_moyne
    Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • ihatetimBL
    Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • RichardPLingard
    Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • VanessaWelham1
    Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • RichardPLingard
    Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • Joanna_Laura88
    Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • redmanjules
    Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • MichaelLeHarvey
    Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • andersonsangela
    angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • KeighleyWest
    Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • tashatam14
    tashatam (@tashatam14) reported

    @GoWokeGoBrokeUK I find the monologue diatribe by a black man on behalf of @AskNationwide offensive & disturbing. Over the years I've arranged 2 mortgages & half a dozen bank accounts remotely without being asked my skin colour. Is NW now planning pro-black bias to redress a non-existent problem?

  • ferretd69
    Phil Davis (@ferretd69) reported

    @AskNationwide Is there any chance of someone picking up the phone on number 0800 545 3004. I've now heard 125 'We apologise for the delay but will be with you shortly' messages. HOW LONG IS SHORTLY. Glad you're not running the fire service.

  • chrisctturner
    london City events (@chrisctturner) reported

    @AskNationwide app not working ? Service status says working fine … not for me

  • KadetheGrey
    Kade the Grey (@KadetheGrey) reported

    @AskNationwide Why would it be there issue?I've phoned nationwide and it's being processed?soooooo while it's being processed for a few days where is it being held,which is why I ORIGINALLY ask why it cant be processed instantly by nationwide???where its held by nationwide while processing???

  • FrancoCausio64
    Franco Ramirez (@FrancoCausio64) reported

    @AskNationwide Hi, iv turned off paper statements, my printer isn,t working and i need this months statement to apply for a local self employment grant, can i arrange to get this done ?

  • Frankie44444
    Mark G (@Frankie44444) reported

    @AskNationwide I swear to god i’ll never use another nationwide service as long as i live

  • __H_Ash
    H Ash (@__H_Ash) reported

    @BarclaysUKHelp @panicospangrat2 Gonna bank with @AskNationwide now. Barclays Uk Help my *** !!!

  • GeorgeH55074811
    George Hudson (@GeorgeH55074811) reported

    @AskNationwide Those don't work because I'm not a customer

  • willersjames
    •• James Willers (@willersjames) reported

    @AskNationwide why would you send me a new debit card 1 year 1 month before my current one expires? I didnt ask for it. Its causing me loads of issues. Absurd process.

  • RebootedSpin
    Spinmeister2 🇬🇧🇮🇱🇺🇸 💜🤍💚 (@RebootedSpin) reported

    @aug_liv @AskNationwide @scotttulloch73 Why not? He received a concise and polite response to his enquiry. What did you want the social media team to do? bend down and kiss his backside? Beg him to stay? Shoot Boris? FFS.