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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (30%)
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Login (30%)
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Website (23%)
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Transactions (12%)
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Transfer (3%)
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Withdrawals (2%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Nationwide outage reports came from the following cities: Poplar, Hackney, City of London, Dagenham, Hounslow, London, Caterham, Wembley, Kensington, Swanley, Worcester Park, Waltham Forest, Islington and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Transactions | |
| Hackney |
Website | |
| Hackney |
Mobile App | |
| City of London |
Mobile App | |
| Dagenham |
Login | |
| Hounslow |
Login |
Community Discussion
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Nationwide Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Nikki Thomas
(@bunnies6675) reported
from
Sevenoaks, England
@AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Brogan 🐝
(@SandysBitxh_) reported
from
Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Ann Jackman
(@Naileditrichmon) reported
@AskNationwide need access to savings money ASAP it's an emergency
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Paul
(@299Paul) reported
@AskNationwide Rang that number, couldn’t help, transferred me to fraud dept, couldn’t help, transferred me to another dept and it’s still going to take 3 weeks at least to resolve. How do you expect me to pay my bills?
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Rob
(@LS19Rob) reported
@AskNationwide Yeah, I bet. Far too much work involved by me for such a basic error on your part.
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Kim Willsher
(@kimwillsher1) reported
@jamesewand @AskNationwide We used to receive bizarre landline calls about “Windows” PC issues wanting to take command of our computers (we have nothing on Windows) now it’s about the “formation” benefits. The UK scammers do seem more sophisticated. And once you’re hooked they don’t let go.
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Arlene Rae-Hewitt
(@MissyARH1990) reported
@AskNationwide we can't help and wouldn't help further, my dad has just died and left money for kids and I need to get the info and get them sorted to add the money to their accounts when it comes I have the girls details no problem(they have since been adopted by my husband as well) 2/2
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The Guide Inside
(@RebeccaDrees) reported
@itvMLshow @ClearScore @AskNationwide I have a great credit rating, no problems with credit history, large available credit balance, great repayment history, fork out way more vs repayment amount monthly, been with my company 7 yrs, above average wage, but it's a no for a loan?
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J Jones
(@JJones87684337) reported
@AskNationwide Hi. If you are here to help, could you increase the interest rates on your savings accounts? They have hardly risen this year, but the base rate has risen twice.
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steven lane
(@stevenlane2) reported
@AskNationwide Whats the point as everyone has the same issue not me, why not just do the decent thing and tweet that the maintenance is causing card problems, rather than make out that its us thats causing the problems
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Maria_Elahi
(@Maria_Elahi) reported
@habbyhatter @AskNationwide I’ve just had the same issue! Can not withdraw any money. Great.
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Arlene Rae-Hewitt
(@MissyARH1990) reported
@AskNationwide I have my daughters accounts with u when they were first born(cheque from gov put into them) I tried to gain access when I moved away due to domestic abuse but was told the address was wrong (1/2)