Is Nationwide down in Thornton Heath, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (30%)
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Login (30%)
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Website (24%)
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Transactions (10%)
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Transfer (3%)
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Withdrawals (3%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Nationwide outage reports came from the following cities: City of London, Dagenham, Hounslow, London, Caterham, Wembley, Kensington, Swanley, Worcester Park, Poplar, Waltham Forest, Islington and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| Dagenham |
Login | |
| Hounslow |
Login | |
| London |
Login | |
| Caterham |
Login | |
| Wembley |
Mobile App |
Community Discussion
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Nationwide Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Brogan 🐝
(@SandysBitxh_) reported
from
Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Widsey
(@Widsey3) reported
@AskNationwide What timescale email says 7 days, someone else says 3 working days and you said 56 days. Maybe you should all look at the policies in place and deal with complaints instead of just fobbing us all off on social media like you did when you didn’t process our payments
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Charlie H
(@Charliefarliela) reported
@TSB can't access my account on the iPhone app, just says to try again later. Is there a problem? And don't lie like @AskNationwide have done recently. Just admit upfront if there's an issue with logging in.
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Widsey
(@Widsey3) reported
@AskNationwide submitted a complaint about the payment issues over xmas and new year and the problems it caused us on 8/1/22 was just wondering when I could expect a reply?
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Lynn Bainbridge
(@lynnbom) reported
@AskNationwide Hi. Yes I've had email confirmation, just a bit concerned as last time I needed to confirm the transaction with Nationwide as it was Amazon Canada but a lot more money. I presume if there was an issue with Nationwide I would have heard by now?
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Yasmin'♥.
(@yaasminn_xox) reported
@AskNationwide I have tried since morning on two different computers also my phone it is not working still
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way888
(@way888) reported
@AskNationwide Hi i have tried with chrome, IE, samsung, on pc and smartphone. I'll try to call customer services and renew over the phone. Thanks for your help
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EMehefin
(@EMehefin) reported
@AskNationwide @KeighleyWest I'm having the same issue tonight.
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Aoife Conaghan
(@aoife_conaghan) reported
@AskVirginMoney No, problem with my payment due to @AskNationwide outage on the 4th. I just needed to get Ridhwaan on the phone who helped me! #employeeofthemonth He's given me the email for customer relations to forward my nationwide correspondence to so I can have my 0% reinstated. 🤞🤞
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Hanna Dokal
(@Hannvjoharv) reported
@HenchTurk @AskNationwide It's soooo annoying! Feel like my own money is being held ransom, especially when I'm told there's nothing wrong with the site... 😩
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FayeHerring
(@fayeherring) reported
@AskNationwide @way888 Same issue for me