Is Nationwide down in Thornton Heath, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (39%)
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Website (24%)
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Login (18%)
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Transactions (14%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Nationwide outage reports came from the following cities: Redhill, Waltham Forest, City of Westminster, London, Hackney, Islington and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Redhill |
Website | |
| Waltham Forest |
Login | |
| City of Westminster |
Mobile App | |
| London |
Mobile App | |
| Hackney |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Craig Spencer
(@craigspencer1) reported
from
Stratford, England
@AskNationwide Can I extract my account transaction details from the mobile app? Having continual issues getting on through browser....
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Simon Nash 🔶🌹💚🇪🇺🌍
(@simonnash) reported
from
Hackney, England
@AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Nikki Thomas
(@bunnies6675) reported
from
Sevenoaks, England
@AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Brogan 🐝
(@SandysBitxh_) reported
from
Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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alex 🇫🇷🇨🇦🇪🇺🇬🇧🏴
(@Alexdaytonaldon) reported
@AskNationwide and @TheAA_UK thanks for help to recovery the car in France. However be agreed on what I can spend to pick up my car? I find the garage where the car will be repair asap then find the best way to go back to home as I took my parent’s to 🇬🇧 as alternative.
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Harry
(@HarryOverHere) reported
@AskNationwide brilliant customer service but why are their systems so antiquated. I want to send money to someone I need to use their card reader. I lock out my pin I need to go to an ATM, I feel like I have gone back to the early 2000’s.
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Ian Rea💜
(@IanRea2) reported
@AskNationwide I use your card reader, no issues, I won’t use a phone app to do banking. I won’t use a watch, or phone to pay contactless. Overall happy
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Shaun Gee
(@JerryGe42936313) reported
@AskNationwide You're not there for your loyal customers. NWide very quick to increase mortgage rates but SLOW to increase saver rates. Your CEO laughing all the way to the bank? Huge profits = POOR, loyal customers 😔
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holly anne
(@HollyDunn1) reported
@AskNationwide let me guess, another problem with incoming payments? 😡
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Ross
(@damagedoneuk) reported
@AskNationwide Completely at ease using your internet banking service, including the security of needing a card reader. I'll never use your mobile banking app for security reasons outside your control.
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Vicki Trott
(@vickitrott) reported
@AskNationwide fed up of your ‘computer says no’ attitude to customers. Your complaints team is just carrying out a tick box exercise for the FSA - awful service from them. I’ve been a customer for years - you make me feel like you don’t care and I truly don’t think you do
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L i t t l e D a n
(@LittleDanKMT) reported
@AskNationwide I'm confident at using your online banking, it just massively aggravates me l, that I have to use my card reader to add new payees each time. Is there a way around this? Surely my log in code or being sent a OTP code each time would be easier and less time consuming.
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Rob Hutchinson
(@stonicsequence) reported
@AskNationwide Sheffield branch closed until March. Meadowhall branch no counter service. 60 mile round trip to get our own money out? No thanks. Closing account ASAP.
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Jo Daniel
(@JoJoDan73) reported
@AskNationwide my app won't show my credit card transactions or statements - I get 'request timed out' - is there a problem this morning please?