Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Thornton Heath, Greater London, England 12/29/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Nationwide outage reports came from the following cities: Redhill, Waltham Forest, City of Westminster, London, Hackney, Islington and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedhill Website
United KingdomWaltham Forest Login
United KingdomCity of Westminster Mobile App
United KingdomLondon Mobile App
United KingdomHackney Mobile App
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • simonnash Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Richardmcfc Richard Carter (@Richardmcfc) reported

    @AskNationwide Unless you have an iphone then nationwide refuse to help or let you check your balance make bills. If you have an iphone bollocks to you your not worth the effort.

  • Richardmcfc Richard Carter (@Richardmcfc) reported

    @AskNationwide it’s been over a week now and still I can’t use my app I have no idea what money I have or don’t have I can’t pay bills. This is disgusting no support or help from nationwide at all.

  • francesbrown111 Frances Gail Brown (@francesbrown111) reported

    @AskNationwide help please. I've just tried to deposit a cheque at the ATM but although the envelope went in it said transaction failed. But the cheque has not been dejected. Now the ATM won't work at all. Thank you.

  • chrismarsh1983 Obi Marsh Kenobi (@chrismarsh1983) reported

    @AskNationwide hey i got a text today asking me ring regarding my mortgage but I either spend my lunch break on hold or can't ring by time I get home as you're lines are closed? Any help you can offer?

  • NeilC1982 Neil Crookston (@NeilC1982) reported

    @AskNationwide card declined (plenty of funds), you have changed your phone number from the back of my card, and then I can't get you on the phone. I presume you will refund my credit card charge for withdrawing cash, or are happy for me to withdraw my custom. Shocking service!

  • shetlandwolf Pete Wiles (@shetlandwolf) reported

    @AskNationwide morning, I made a purchase last Monday however, even though the money is in pending, there was an error on returning to the checkout. The company has no reference of my purchase and money after 6 days is still in pending. Contacted company but had to help.

  • LapresOfficial Lapres Draws Stuff (@LapresOfficial) reported

    @British_Airways your website is terrible, thank you for taking a flight transaction twice - you've now bricked my card because of your error, and @AskNationwide no one to talk to on a Sunday? Your website time tables for my issue are "open" but you hang up on me every time.

  • Gunnerdon4 Greg Trumper (@Gunnerdon4) reported from Milton Keynes, England

    @NatWest_Help My mobile app is still not working ! Bletchley branch don't do android MK Branch gave me link don't work @AskNationwide here I come 😤

  • Dumpty148 Dumpty ****** (@Dumpty148) reported

    @Richardmcfc @AskNationwide I have made multiple reports to the support team about my account being banned and nothing came out of it till i got to know about Multitask_Support on Instagram through a friend. I decided to give it a try and everything came out positive, I’m sure he’ll be of help to you

  • karenbhughes100 Karen Hughes (@karenbhughes100) reported

    @AskNationwide When I called nationwide insurance they gave me Assurant’s telephone number which is no longer valid, and they haven’t responded to any of my emails. They are impossible to get in contact with.