Nationwide down? Current status and problems in Thornton Heath, Greater London, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Login (29%)
• Mobile App (27%)
• Website (24%)
• Transactions (12%)
• Transfer (6%)
• Withdrawals (2%)

Live Outage Map Near Thornton Heath, England

The most recent Nationwide outage reports came from the following cities: London, City of London, Croydon, Newham, Tower Hamlets, Poplar, Hackney, Dagenham, Hounslow, Caterham, Wembley, Kensington, Swanley, Worcester Park, and Waltham Forest.

City	Problem Type	Report Time
London	Transactions	4 hours ago
London	Website	3 days ago
City of London	Website	4 days ago
Croydon	Transactions	5 days ago
Newham	Login	7 days ago
London	Website	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Lisa Joyce (@lisajoyce33) reported 18 seconds ago from Bromley, England

  @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

• 
  Dmitri Old (@DmitriusOld) reported 27 seconds ago from London, England

  @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

• 
  Maureen McGinn (@mcginn_maureen) reported 1 minute ago from Ealing, England

  @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

• 
  Nigel Vivian (@nigelvivian) reported 1 minute ago from Kingston upon Thames, England

  @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

• 
  Joanna_Laura (@Joanna_Laura88) reported 9 minutes ago from Redhill, England

  @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

• 
  Claire Petzal 🥨 (@clairelpetzal) reported 12 minutes ago from Wandsworth, England

  @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

• 
  It's me, John (@johnrahers) reported 13 minutes ago from Lambeth, England

  @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

• 
  Hannah Moyne (@hannah_moyne) reported 13 minutes ago from Bromley, England

  @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

• 
  Richard Lingard (@RichardPLingard) reported 16 minutes ago from City of London, England

  @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

• 
  Connor (@connorlol) reported 27 minutes ago from Paddington, England

  @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

• 
  Julian Budd (@redmanjules) reported 30 minutes ago from Poplar, England

  @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

• 
  Joanna_Laura (@Joanna_Laura88) reported 32 minutes ago from Redhill, England

  @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

• 
  It's me, John (@johnrahers) reported 38 minutes ago from Lambeth, England

  @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

• 
  Michael (@MichaelLeHarvey) reported 40 minutes ago from Stratford, England

  Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

• 
  Brogan 🐝 (@SandysBitxh_) reported 42 minutes ago from Bexleyheath, England

  Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

• 
  Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported 42 minutes ago from Hackney, England

  @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

• 
  Richard Lingard (@RichardPLingard) reported 47 minutes ago from Poplar, England

  @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

• 
  Joanna_Laura (@Joanna_Laura88) reported 50 minutes ago from Redhill, England

  @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

• 
  Who Cares (@ihatetimBL) reported 53 minutes ago from Hounslow, England

  @AskNationwide when will the problem with incoming payments be resolved?

• 
  Who Cares (@ihatetimBL) reported 56 minutes ago from Hounslow, England

  @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zoze💚🌿 (@Zozecrossing) reported 7 minutes ago

  @tezziecrossing @AskNationwide Swap to barclays! Never had a single issue with getting money on time in 15 years of being with them. Hope it doesn't affect your move 🙃

• 
  Martin Hollinshead (@MartinHollinsh4) reported 9 minutes ago

  @AskNationwide @trubyyyx Nationwide suck again I have tried to get through to the manager twice and they will not talk to me shame on you and yet again it’s happened payment system gone down you’re breaking the law I have no money shame on you

• 
  Julie Sanderson (@JulesdSanderson) reported 9 minutes ago

  @AskNationwide I have a faster payment transfer coming into my account this morning so that I can pay for repairs on my car today. I do not have enough money in my account to cover the car bill as things stand. When will this issue be sorted? I need my car!!

• 
  HBM (@hel_on_earth_) reported 15 minutes ago

  Hey @NatWest_Help, @AskNationwide have an issue with their payments AGAIN. Will you charge me/will it negatively impact my credit file if my NW mortgage payment doesn’t go out as scheduled due to this problem?

• 
  richard richie (@dirtyprinz) reported 17 minutes ago

  @AskNationwide Always a damn issue I’m going back to Barclays you don’t even respect our money enough to email us if I didn’t go in the app I wouldn’t know no transfers went through I hope they don’t pay me early today because your messing up my day I have a 12 hour shift still can’t buy food

• 
  Miriam Mcdermott (@MiriamMcdermo13) reported 18 minutes ago

  @AskNationwide You know what I'm getting really sick and tired of these issues you seem to be having them at least once a month

• 
  Paul Wright (@wrightpd) reported 18 minutes ago

  @AskNationwide @AskNationwide are a joke, their systems are stuck in the dark ages which is why I moved to @StarlingBank , after 3 years not a single problem, can’t recommend them highly enough

• 
  Victoria Hilton (@vixhilton) reported 24 minutes ago

  @AskNationwide I’m aware direct debits are working normally but there’s no money gone into my account to pay them. My standing order and my bank transfer in both haven’t gone through. What do you advise I do?

• 
  JM (@JM_Magick) reported 25 minutes ago

  Hi @AskNationwide when is the next AGM? We the members (for whom you are supposed to work in the interest of) need to vote out the board overseeing these monthly payment issues. Thank goodness you don't have shareholders, eh? #Nationwide

• 
  Mena (@SisterMena) reported 31 minutes ago

  @AskNationwide it’s time for a new bank I think!! What is going on with you guys this “power outage” is happening too often we all have real life payments/transfers to make