Nationwide

Is Nationwide down in Thornton Heath, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Thornton Heath, Greater London, England 03/08/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Nationwide outage reports came from the following cities: Wembley, Kensington, Swanley, Worcester Park, London, Poplar, Waltham Forest, Hounslow, City of London, Islington, City of Westminster and Fulham.

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City Problem Type Report Time
United KingdomWembley Mobile App
United KingdomKensington Login
United KingdomKensington Withdrawals
United KingdomKensington Website
United KingdomSwanley Website
United KingdomWorcester Park Mobile App

Community Discussion

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Nationwide Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • simonnash Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • craigspencer1 Craig Spencer (@craigspencer1) reported from Stratford, England

    @AskNationwide Can I extract my account transaction details from the mobile app? Having continual issues getting on through browser....

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • bunnies6675 Nikki Thomas (@bunnies6675) reported from Sevenoaks, England

    @AskNationwide my ISA was transferred to you about 2 months ago but I still have no option of transferring money into it from my other accounts with you. Please help!

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • BertieTheBear1 Samantha Key (@BertieTheBear1) reported from Hambridge and Westport, England

    @AskNationwide where is my money? I've transferred a large amount from another isa provider and haven't seen it for a month! Terrible customer service 😡

  • mummas15 mumma s (@mummas15) reported

    @AskNationwide we have stopped receiving advice of payments from you re our mortgage for the last two months - have you stopped sending them. We are near the end of our mortgage and look forward to seeing the payment going down each month.

  • Augusti76310381 Augustine Hawkins (@Augusti76310381) reported

    @AskNationwide at my age i expect service for my money not to be treated as aa suppliant by those who's wages i help pay, there are many financial institutions, banks and building societies in competition for customers, this coarse woman with her aggressive attitude is offensive

  • paulalye paula lye (@paulalye) reported

    @AskNationwide I've just wasted 45 minutes dealing with your Ipswich branch. Poor communication within the branch leading to poor customer service. Something so simple made completely impossible. Told to go online but that advice was wrong. Feeling angry & disappointed 😡

  • mattlyus Matt Lyus (@mattlyus) reported

    @AskNationwide Once a Junior ISA account holder turns 18, how do they access the funds?

  • EmilySianER Emily Rimmer (@EmilySianER) reported

    @AskNationwide hello, is there a reason when you download a statement online it doesn’t show your name? 3-5 working days to have one posted out when a pdf would be easier is a bit annoying.

  • NinjaCyborg NinjaCyborg (@NinjaCyborg) reported

    @AskNationwide Yes I know that. In fact, I work for a fintech and I design implementations of SCA for other banks. My point is, yours is ****, and you need to fix it.

  • Eiley_Kers EileenCrosby (@Eiley_Kers) reported

    @AskNationwide is online banking down?

  • tracygibbons99 Women's Fitness (@tracygibbons99) reported

    @AskNationwide Is this a normal level of service the Nationwide consider acceptable. If you are asking that she should call again perhaps supply a name and number of someone who can actually help and not just say they will pass the message on and no response.

  • PiersRutterford Piers Rutterford (@PiersRutterford) reported

    @AskNationwide how much advanced notice does a branch need to withdraw cash (DM for specifics)? The branch telephones aren’t working