Is Nationwide down in Teddington, Greater London, England?
Some problems detected
Users are reporting problems related to: website, mobile app and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Teddington, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Teddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at Nationwide
Nationwide is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Mobile App (29%)
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Login (29%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near Teddington, Greater London, England
The most recent Nationwide outage reports came from the following cities: Islington, City of Westminster, Walton-on-Thames, Fulham, Slough, London and City of London.
| City | Problem Type | Report Time |
|---|---|---|
| Website | ||
| Website | ||
| Login | ||
| Login | ||
| Login | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Teddington, England
Latest outage, problems and issue reports in Teddington and nearby locations:
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Mike
(@mikephotowild60) reported
from
Guildford, England
@Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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marty mcgrath
(@martymcgrath84) reported
@AskNationwide customer: Doesn't put money in on time to cover a bill....theres a fee Nationwide: Doesn't put money in on time for customer....take your oil! Maybe an email or txt to warn us rather than a message on the app would have been better
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Tracy Evans
(@TracyEvansSHC) reported
@AskNationwide Hi Nationwide, can you tell me when this is going to be sorted and whether BACS is affected. We have staff being paid and they need access to their hard earned income?
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Birgit Harries
(@BeeHarries) reported
@AskNationwide So it says on your website that incoming payments aren't going in the account. This will be causing me great trouble as I am on UC. I appreciate you're trying to fix the problem but that is no consolation to me if I can't pay my bills.
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Roy Francis
(@royfrancis900) reported
@AskNationwide If your problem means my salary is delayed for December, I trust I’ll be given overdraft facilities with no charges?
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Another boring gay
(@JWB1982) reported
@AskNationwide I have my account because I tried to support the concept, but your delivery is shocking - allowing credit cards to go overlimit without any warnings and then charging for the privilege - hiding behind the fact you're not a bank to escape your obligations and now this? I'm out.
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Kirsten Critchfield
(@KirtsenCritchfi) reported
@AskNationwide This unfortunately doesn't help my son that couldn't eat today because the money I have of his in my Nationwide account, of which I sent at about 9am still hasn't reach his account 😰
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Phoenix
(@NewPhoenix228) reported
@Tesco Hi! I'm a @AskNationwide customer (unfortunately) with my Xmas food shop due for delivery in 2 days. If you can't take payment for my shop due to their 'issues' will you contact me for alternative payment or am I buggered? Thanks!
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Sonia B 💙
(@soniabsuffolk) reported
@AskNationwide The updated Service Status Notice says: "We can’t accept payments into your account at the moment. Payments sent from your account are in a queue". WTAF? Will anyone receive their pay? Since you've all gone home what's being done right now to sort this out?
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CrystalBreaker8
(@CrystalBreaker8) reported
@dave_murray1981 @moodyfrenchman @AskNationwide Literally makes no difference, these people aren’t talking to the tech guys nor do they care how hard they are working. Some of them have no money right now and are worried about Christmas being ruined because of this. So just leave it out and stop commenting on these posts
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Sean Oshea
(@SeanOsh39835068) reported
@AskNationwide @monsoon4691 Tajand Nikita…which one of you is right and which is wrong? Taj you are saying the issue still exists and you don’t know when it will be resolved..Nikita, you are saying payments are being processed and the backlog will take ‘several hours’ to get through!!!