Nationwide down? Current status and problems in Teddington, Greater London, England

Problems in the last 24 hours in Teddington, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Teddington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Login (29%)
• Website (26%)
• Mobile App (26%)
• Transactions (12%)
• Transfer (6%)
• Withdrawals (1%)

Live Outage Map Near Teddington, England

The most recent Nationwide outage reports came from the following cities: City of London, Harringay, London, Croydon, Tower Hamlets, Hounslow, Hayes, Caterham, Wembley, Kensington, and Worcester Park.

City	Problem Type	Report Time
City of London	Website	20 hours ago
Harringay	Website	1 day ago
London	Transactions	2 days ago
London	Website	6 days ago
City of London	Website	6 days ago
Croydon	Transactions	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Teddington, England

Latest outage, problems and issue reports in Teddington and nearby locations:

• 
  Steve Brown (@BrownGFX) reported 4 minutes ago from Kingston upon Thames, England

  @AskNationwide We have separate login credentials but all accounts are in joint names

• 
  Charlotte McBrayne (@CharlieMcBrayne) reported 5 minutes ago from Hillingdon, England

  @AskNationwide Hi, is there an issue with receiving payments again via BACS?

• 
  It's me, John (@johnrahers) reported 10 minutes ago from Lambeth, England

  @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

• 
  Dmitri Old (@DmitriusOld) reported 11 minutes ago from London, England

  @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

• 
  Claire Petzal 🥨 (@clairelpetzal) reported 14 minutes ago from Wandsworth, England

  @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

• 
  Vanessa Welham (@VanessaWelham1) reported 15 minutes ago from Lambeth, England

  After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

• 
  Stephen McClay (@SMcClay29) reported 21 minutes ago from Hounslow, England

  @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

• 
  Maureen McGinn (@mcginn_maureen) reported 25 minutes ago from Ealing, England

  @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

• 
  Ingrid Marsh (@IngridMarsh_) reported 25 minutes ago from Lambeth, England

  @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

• 
  Josephine Tolond 💙💛🌻 (@JoTolond) reported 26 minutes ago from Kensington, England

  @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

• 
  It's me, John (@johnrahers) reported 28 minutes ago from Lambeth, England

  @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

• 
  Dmitri Old (@DmitriusOld) reported 37 minutes ago from London, England

  Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

• 
  Richard Lingard (@RichardPLingard) reported 41 minutes ago from City of London, England

  @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

• 
  Adam Rees-Taylor (@adamreestaylor) reported 46 minutes ago from Kingston upon Thames, England

  @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

• 
  Nigel Vivian (@nigelvivian) reported 46 minutes ago from Kingston upon Thames, England

  @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

• 
  Mike Fuller (@ninepine) reported 47 minutes ago from Banstead, England

  @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

• 
  Connor (@connorlol) reported 47 minutes ago from Paddington, England

  @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

• 
  Who Me? (@Mr_ML07) reported 51 minutes ago from Richmond, England

  @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

• 
  Who Cares (@ihatetimBL) reported 52 minutes ago from Hounslow, England

  @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

• 
  Who Cares (@ihatetimBL) reported 59 minutes ago from Hounslow, England

  @AskNationwide when will the problem with incoming payments be resolved?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Smith (@mainlymono) reported 21 seconds ago

  @AskNationwide Trying to log on to my account just now, no text code received, two attempts. any known issues? (Logged on OK with card reader)

• 
  Jemma Anderson 💙 (@Jemstar76) reported 1 minute ago

  @AskNationwide I did try that first, apparently, the branch phone lines are closed, and I was referred to the website that referred to you. We'll have to take a gamble I guess. Thank you.

• 
  Pete (@Fergalson) reported 2 minutes ago

  24 hours later @AskNationwide still has our money. Your mistake has lead to a significant financial impact on our lives and you have done nothing to escalate the issue to resolve it. I'm on hold, again, to try and get our money back. Imagine if I delayed paying my mortgage.

• 
  IanS (@IanSPointOfView) reported 3 minutes ago

  @AskNationwide what has changed with using Nationwide’s debit card abroad. Never had problems previously but last week in Mallorca it failed in first 3 shops and first 4 ATMs - only managed to successfully use it in 1 ATM and airport shop on way home.

• 
  Ni-kyle (@NickyCOYG) reported 5 minutes ago

  @AskNationwide how do I access webchat? not an option in online banking

• 
  shaun conroy (@shaunconroy2) reported 6 minutes ago

  @AskNationwide hi my Debit card seems to have stopped working in the majority of ATMs, chip and pin still working but cant withdraw cash. I dont see anywhere to order new card on my app only lost and stolen cards.

• 
  John van Dieken (@doubledutch13) reported 7 minutes ago from Methil, Scotland

  @AskNationwide Yes that’s what I did today. They said they found an error on revising it and have issued it today. They say you may take 3-5 days to process it. I told them they were wrong. NW credits it immediately ?

• 
  Kenneth Bird (@k_j_b_i_r_d) reported 12 minutes ago

  @AskNationwide Your app is freezing on opening screen. Won’t go any further than NW logo on trees. iPad Air 2 Latest iOS. No problem on iPhone 7. Please advise.

• 
  Jordan Brammer (@Bestdude22) reported 15 minutes ago

  @AskNationwide as I am a new customer to get a flex account do u guys use 1st class post or 2nd class post thanks

• 
  Martin O'Boyle (@MartinOBoyle) reported 15 minutes ago

  @AskNationwide trying to get my customer number so I can get into my mobile app could you send me a number so I could call someone