Is Nationwide down in Teddington, Greater London, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Teddington, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Teddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at Nationwide
Nationwide is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Website (26%)
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Login (26%)
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Transactions (8%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Teddington, Greater London, England
The most recent Nationwide outage reports came from the following cities: Kensington, Worcester Park, London, Hounslow, City of London, Islington, City of Westminster, Walton-on-Thames, Fulham and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Kensington |
Login | |
| Kensington |
Withdrawals | |
| Kensington |
Website | |
| Worcester Park |
Mobile App | |
| London |
Mobile App | |
| Hounslow |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Teddington, England
Latest outage, problems and issue reports in Teddington and nearby locations:
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Mike
(@mikephotowild60) reported
from
Guildford, England
@Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Whyareyouatthewake
(@thisisonyoux) reported
@AskNationwide As there is no way il stay with nationwide now. I suspect others will have the same issue
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Kyle Bryant
(@kyleliamb1) reported
@AskNationwide my app online banking is currently down. Its not showing my account infomation
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El
(@moomoo92042397) reported
@AskNationwide on the website
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M4rcus
(@ac3rca) reported
@AskNationwide here's a thought, I've been a loyal Nationwide customer for 15+ years, however if I leave for another bank I get £175-£200, but if I was a new customer joining Nationwide I'd get £200. What if I'm loyal and stay? Nothing? How's that seem fair?
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Aneesha
(@IAmAneesha) reported
@AskNationwide I #remortgaged with u and thought it had all gone thru but Enact Conveyancing didn't tell me there was a problem-I had 15 days in which I could have resolved this!! and now I've had to pay an additional £400. Are you going to reimburse me for this cockup of yours?
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martin connolly
(@martinc23995659) reported
@AskNationwide I applied for a flex plus account, the process crashed at the final click, I phoned up was told all ok, then I got a text saying t&c not complete, I phoned, told to apply again, it crashed again! That’s 2 credit searches on me now for nothing. Please help me!!
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Whyareyouatthewake
(@thisisonyoux) reported
@AskNationwide So you cannot change any reference on the app? And you still use card readers. This is completely ridiculous. I now can't transfer money on the go and need to log in to online banking on a laptop just to be able to change a reference? . Please feed this back
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martin connolly
(@martinc23995659) reported
@AskNationwide I can’t find the online chat service! I tried before I tweeted! Can you post a link to it please?
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Rebecca Hixon
(@RebeccaHixon3) reported
@AskNationwide I just can’t open the app - once I’ve used my Face ID to log in as I always do the Home Screen then appears again
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martin connolly
(@martinc23995659) reported
@AskNationwide I know I’m on hold now, 33 minutes so far! Are there bigger issues at NW currently please? Everything seems to be very poor. Am I just wasting my time? Be honest