Nationwide down? Current status and problems in Teddington, Greater London, England

Problems in the last 24 hours in Teddington, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Teddington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Login (29%)
• Mobile App (27%)
• Website (24%)
• Transactions (12%)
• Transfer (6%)
• Withdrawals (2%)

Live Outage Map Near Teddington, England

The most recent Nationwide outage reports came from the following cities: London, City of London, Croydon, Tower Hamlets, Hounslow, Hayes, Caterham, Wembley, Kensington, and Worcester Park.

City	Problem Type	Report Time
London	Website	3 days ago
City of London	Website	3 days ago
Croydon	Transactions	5 days ago
London	Website	8 days ago
Tower Hamlets	Mobile App	8 days ago
London	Website	11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Teddington, England

Latest outage, problems and issue reports in Teddington and nearby locations:

• 
  Maureen McGinn (@mcginn_maureen) reported 7 minutes ago from Ealing, England

  @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

• 
  Nigel Vivian (@nigelvivian) reported 8 minutes ago from Kingston upon Thames, England

  @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

• 
  Adam Rees-Taylor (@adamreestaylor) reported 12 minutes ago from Kingston upon Thames, England

  @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

• 
  Connor (@connorlol) reported 18 minutes ago from Paddington, England

  @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

• 
  Stephen McClay (@SMcClay29) reported 22 minutes ago from Hounslow, England

  @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

• 
  Dmitri Old (@DmitriusOld) reported 24 minutes ago from London, England

  Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

• 
  Who Me? (@Mr_ML07) reported 24 minutes ago from Richmond, England

  @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

• 
  Dmitri Old (@DmitriusOld) reported 26 minutes ago from London, England

  @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

• 
  It's me, John (@johnrahers) reported 29 minutes ago from Lambeth, England

  @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

• 
  Mike Fuller (@ninepine) reported 33 minutes ago from Banstead, England

  @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

• 
  It's me, John (@johnrahers) reported 35 minutes ago from Lambeth, England

  @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

• 
  Claire Petzal 🥨 (@clairelpetzal) reported 38 minutes ago from Wandsworth, England

  @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

• 
  Steve Brown (@BrownGFX) reported 39 minutes ago from Kingston upon Thames, England

  @AskNationwide We have separate login credentials but all accounts are in joint names

• 
  Who Cares (@ihatetimBL) reported 44 minutes ago from Hounslow, England

  @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

• 
  Ingrid Marsh (@IngridMarsh_) reported 45 minutes ago from Lambeth, England

  @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

• 
  Charlotte McBrayne (@CharlieMcBrayne) reported 46 minutes ago from Hillingdon, England

  @AskNationwide Hi, is there an issue with receiving payments again via BACS?

• 
  Who Cares (@ihatetimBL) reported 48 minutes ago from Hounslow, England

  @AskNationwide when will the problem with incoming payments be resolved?

• 
  Richard Lingard (@RichardPLingard) reported 50 minutes ago from City of London, England

  @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

• 
  Vanessa Welham (@VanessaWelham1) reported 56 minutes ago from Lambeth, England

  After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kelly Dunn (@kellyw2094) reported 38 seconds ago

  @APxx77 @DJ_MICKYT @AskNationwide It’s crazy, I spoke to natwest where I sent the money from, their timescale is 24 working days if I want to claim it back. I can’t afford to be so much money down at Christmas. It’s a joke!

• 
  goda†💛 (@ItsGoda_) reported 4 minutes ago

  @AskNationwide told on the phone at 11am that the money issue would be fixed in a couple of hours....Its now 4pm and still not been payed, I know its in a que...But its been 5 hours?

• 
  Melanie Bradley (@MelBradley79) reported 4 minutes ago

  @AskNationwide I wouldn’t bother trying to get help….30 mins on hold still no answer…..very stressed and anxious

• 
  Mickey Flynn (@TwitTwockBTC) reported 7 minutes ago

  @AskNationwide any effing chance you can sort yourselves out. Been wait to both send and received payments since yesterday and it’s still down. Absolute joke that this is happening and for so long just before Christmas

• 
  Rachael Dawson (@Rachael_Sarah89) reported 7 minutes ago

  @AskNationwide Your customers need to know when this delayed payment will be resolved, it is utterly unacceptable. We have £900 floating in the air somewhere, and it has been since 11am this morning. This is deeply concerning and your lack of information is adding to the problem. Very very poor

• 
  🅼🆁. 🅼🆈🆂🆃🅴🆁🆈 (@K_Stand_Red) reported 8 minutes ago

  Hi @AskNationwide due to pick up a new car Thursday. Will this issue be fixed by then and/or will you compensate us when the deposit is declined?

• 
  Gayle Fellows Photography (@GayleFellows) reported 11 minutes ago

  @AskNationwide Why hadn't an email been sent to warn customers as soon as you were aware of this problem? My 14year old son is now stuck in a city centre with no money. Really, really bad service.

• 
  Jordan (@HappyHourJordan) reported 12 minutes ago

  @AskNationwide you literally have one job ffs… now you’ve got one less customer 🤡

• 
  Sarah-JH (@SarahHa58066854) reported 12 minutes ago

  @AskNationwide my son just tried to use my debit card in a shop (with my permission) and it was declined! The funds are definitely there, is the problem affecting chip and pin now too?

• 
  ً (@yaesakus) reported 14 minutes ago

  @AskNationwide ur **** i cant even get food because ur service is ***