Nationwide

Is Nationwide down in Teddington, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Teddington, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Teddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Teddington, Greater London, England 11/21/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (20%)

    Website (20%)

  3. Login (10%)

    Login (10%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Teddington, Greater London, England

The most recent Nationwide outage reports came from the following cities: City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Website
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomHounslow Mobile App
United KingdomLondon Login
United KingdomKingston upon Thames Website

Community Discussion

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Nationwide Issues Reports Near Teddington, England

Latest outage, problems and issue reports in Teddington and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • mikephotowild60 Mike (@mikephotowild60) reported from Guildford, England

    @Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • CharlieMcBrayne Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England

    @AskNationwide Hi, is there an issue with receiving payments again via BACS?

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • MK_Andy Andy (@MK_Andy) reported

    @AskNationwide I also tried to use the, "Find your customer number" thing. Put my card details in, date of birth etc and that also said it couldn't find my details.

  • Hammer57COYI GOD BLESS England, Britain, UK (@Hammer57COYI) reported

    @AskNationwide I would like to open an ISA but it seems impossible to get any assistance? Can you actually open anything at the moment? The Branch said they aren't and I could not get through on the phone? How is it you are actually helping 24/7?

  • PandaGreen5 Panda Green (@PandaGreen5) reported

    @AskNationwide Hi, yes, it was just that I was on the website (phone credit) and I did hers immediately after mine, however it told me there was a problem processing payment. I have entered the details correctly, I'm sure of it.

  • rsl_124 Ross Stephen (@rsl_124) reported

    @AskNationwide disgusted with the service and lack of quality control with you mobile phone insurance partner. Please can you contact me with regards to this complaint

  • thewinelake Alex (@thewinelake) reported

    @AskNationwide I've sent the message. Do you know if Nationwide will be offering human phone access once "freedom day" has come?

  • AndreLombard2 André Lombard (@AndreLombard2) reported

    @AskNationwide Hi, I was on a call with you and the line went dead and it's not letting me phone back. Are your lines down?

  • TarshaBarsha Barsha 💙 (@TarshaBarsha) reported

    @AskNationwide It’s not my account - it’s a friend who is mobility impaired. You can do it with coop (where I bank), and they have no probs with security. It’s just a really poor service I’m afraid unless you’re able to internet bank and/or get to a branch it’s not good

  • Deb2607 Debbie (@Deb2607) reported

    @AskNationwide what has happened to your app? I have used it for years with no problems but in the last few weeks it has become so unreliable - freezing before I can log in it is very inconvenient!

  • MartinJKeatings Martin James Keatings #NoMoreMandates #PassTheBill (@MartinJKeatings) reported

    So! Interesting **** today. An account sold to my mother (a contingency account) by @AskNationwide branch which she puts money aside for emergencies (you know like global pandemics) is inaccessible because apparently it doesn't allow external transfers.

  • JessGoyder Jess Goyder (@JessGoyder) reported

    @AskNationwide can’t log in to your app - which happens so frequently. I often have to delete it and go through the whole installing process again. Anything you can do to help this time? Many thanks.