Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Teddington, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Teddington, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Teddington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Teddington, England
The most recent Nationwide outage reports came from the following cities: London, City of London, Harringay, Croydon, Tower Hamlets, Hounslow, Hayes, Caterham, Wembley, Kensington, and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
 London
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Mobile App | 2 days ago |
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City of London
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Website | 3 days ago |
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Harringay
|
Website | 3 days ago |
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London
|
Transactions | 4 days ago |
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London
|
Website | 8 days ago |
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City of London
|
Website | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Teddington, England
Latest outage, problems and issue reports in Teddington and nearby locations:
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Dmitri Old (@DmitriusOld) reported from London, EnglandCredit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Maureen McGinn (@mcginn_maureen) reported from Ealing, England@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Connor (@connorlol) reported from Paddington, England@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Stephen McClay (@SMcClay29) reported from Hounslow, England@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Who Me? (@Mr_ML07) reported from Richmond, England@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Richard Lingard (@RichardPLingard) reported from City of London, England@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Steve Brown (@BrownGFX) reported from Kingston upon Thames, England@AskNationwide We have separate login credentials but all accounts are in joint names
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Vanessa Welham (@VanessaWelham1) reported from Lambeth, EnglandAfter 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Mike Fuller (@ninepine) reported from Banstead, England@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Dmitri Old (@DmitriusOld) reported from London, England@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide when will the problem with incoming payments be resolved?
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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RC (@RC04048253) reported@Keir_Starmer @AskNationwide @Heidi_Labour It’s already too high, what will you do to bring bills down???
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DBM Motion Graphics (@madebydbm) reported@Keir_Starmer @AskNationwide @Heidi_Labour The Labour position on everything seems to be "things are terrible, let's not make them worse". Why not try and improve matters? It's all so half-arsed.
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Johnny Boy 1874 (@howsitgaun) reported@SkyNewsBreak Well done @AskNationwide looking after your hard working staff. Perhaps the angry folk should ask themselves why their employer doesn’t do the same for them. 👏👏
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KatieAnne (@KatieAnneLuff) reported@AskNationwide I have done this several times no help.
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Marcus Howard (@diamond_dogs_65) reported@AskNationwide Closing more branches I see. Southborne soon, recently Boscombe. Bournemouth central is in an inaccessible pedestrian area, great service for old and disabled people. Maybe you should rename yourselves NotSoNationwide
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Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, EnglandMay I suggest you: 1. Check the algorithms behind your messages so they don't worry people. 2. Check your texts are correct in what they say. 3. Let customers like me who have app store accounts that originated outside the UK get access to your app. Thanks you. @AskNationwide
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Freya Darkheart (@Freya_Darkheart) reported@jaecob_27 @SkyNews @AskNationwide Not worth your time andrew, they one of those people that would rather bite at others and would prefer to see others treated like ****. Just as their employer almost likely treats them.
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Space cadet (@Spaceca38904070) reported@mellowmark @SkyNewsBreak @AskNationwide Contact your MP. Put official complaint and when you get response go to ombudsman if they don’t uphold your complaint. What are you living on if no access to money?
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Mark Manning (@JutterManning) reported@SkyNewsBreak Fair play. I bank with @AskNationwide and have no problem with them helping out their staff. Pity not all employers are like that
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JoIrish (@JoIrish3) reported@AskNationwide Hi. Is there a problem with your CHAPS receiving system? My partner is expecting payment from her solicitor sent yesterday, with payment confirmation.