Nationwide down? Current status and problems in Teddington, Greater London, England

Problems in the last 24 hours in Teddington, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Teddington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Login (29%)
• Mobile App (27%)
• Website (25%)
• Transactions (12%)
• Transfer (6%)
• Withdrawals (2%)

Live Outage Map Near Teddington, England

The most recent Nationwide outage reports came from the following cities: Harringay, London, City of London, Croydon, Tower Hamlets, Hounslow, Hayes, Caterham, Wembley, Kensington, and Worcester Park.

City	Problem Type	Report Time
Harringay	Website	1 hour ago
London	Transactions	1 day ago
London	Website	5 days ago
City of London	Website	5 days ago
Croydon	Transactions	6 days ago
London	Website	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Teddington, England

Latest outage, problems and issue reports in Teddington and nearby locations:

• 
  Adam Rees-Taylor (@adamreestaylor) reported 2 minutes ago from Kingston upon Thames, England

  @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

• 
  Who Cares (@ihatetimBL) reported 3 minutes ago from Hounslow, England

  @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

• 
  Dmitri Old (@DmitriusOld) reported 16 minutes ago from London, England

  @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

• 
  Richard Lingard (@RichardPLingard) reported 19 minutes ago from City of London, England

  @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

• 
  Charlotte McBrayne (@CharlieMcBrayne) reported 23 minutes ago from Hillingdon, England

  @AskNationwide Hi, is there an issue with receiving payments again via BACS?

• 
  Josephine Tolond 💙💛🌻 (@JoTolond) reported 26 minutes ago from Kensington, England

  @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

• 
  Who Cares (@ihatetimBL) reported 27 minutes ago from Hounslow, England

  @AskNationwide when will the problem with incoming payments be resolved?

• 
  Ingrid Marsh (@IngridMarsh_) reported 32 minutes ago from Lambeth, England

  @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

• 
  It's me, John (@johnrahers) reported 34 minutes ago from Lambeth, England

  @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

• 
  It's me, John (@johnrahers) reported 38 minutes ago from Lambeth, England

  @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

• 
  Claire Petzal 🥨 (@clairelpetzal) reported 38 minutes ago from Wandsworth, England

  @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

• 
  Mike Fuller (@ninepine) reported 40 minutes ago from Banstead, England

  @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

• 
  Nigel Vivian (@nigelvivian) reported 45 minutes ago from Kingston upon Thames, England

  @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

• 
  Connor (@connorlol) reported 45 minutes ago from Paddington, England

  @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

• 
  Dmitri Old (@DmitriusOld) reported 46 minutes ago from London, England

  Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

• 
  Who Me? (@Mr_ML07) reported 50 minutes ago from Richmond, England

  @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

• 
  Vanessa Welham (@VanessaWelham1) reported 50 minutes ago from Lambeth, England

  After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

• 
  Maureen McGinn (@mcginn_maureen) reported 51 minutes ago from Ealing, England

  @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

• 
  Steve Brown (@BrownGFX) reported 56 minutes ago from Kingston upon Thames, England

  @AskNationwide We have separate login credentials but all accounts are in joint names

• 
  Stephen McClay (@SMcClay29) reported 58 minutes ago from Hounslow, England

  @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leo Sammallahti (@Sammallahti) reported 2 minutes ago

  @economic_lab @BertAW_Russell @AskNationwide Would be in support of this sort of a law, but would rather try to tackle it by organising the rank-and-file members of big and old co-ops to put forward a resolution to implement these sort of protections.

• 
  David Edmunds (@David_Edmunds) reported 3 minutes ago

  @AskNationwide It seems to be both the app and internet banking. I’ve also tried to set up the payee again but it came back with an error

• 
  Mark Dickinson (@MarkDic55349410) reported 4 minutes ago

  @HSBC_UK please return the £150,000 that has been in your bank since 17 August in your capacity as correspondent bank. At least engage with me and tell me when it will be released - this is a joke. @AskNationwide how can it take 10 working days to return the money ?

• 
  GarethSamuel (@GarethSamuel8) reported 6 minutes ago

  @AskNationwide Just an update received a text this morning and money straight into the account for the offer. Great service 👍

• 
  Chrisi Wilangowski (@Gowski29) reported 7 minutes ago

  @AskNationwide Hi, wondering if you can help. I recently switched my current account with the switching offer. I am an existing customer but only received the standard switch offer rather than the £125. Please could you look into this?

• 
  Sian (@tyldonpyrah09) reported 8 minutes ago

  @AskNationwide I'm abroad, in lockdown (with no way of calling you), and I've had 6 fraudulent transactions taken out of my account. What do I do? Help! Thanks 🤞

• 
  Elizabeth Adshead (@dizzilizzi1190) reported 9 minutes ago

  @AskNationwide I can't log in to view my account... it says there's a technical issue

• 
  Matt Severn (@Matt_Severn) reported 9 minutes ago

  @AskNationwide Shops are all fully open Hannah. Post Offices are all fully open. Your business and personal customers are all at work. It’s not good enough. If it’s a staffing issue then hire more staff.

• 
  Tamara Oates (@tamara_oates) reported 11 minutes ago

  @AskNationwide it's really hard to get help from you guys if your lines are constantly closed and my nearest branch closes at 2pm and isn't open at weekends- doesn't help those of us that work full time!

• 
  nicola Stokes (@nicolaStokes3) reported 13 minutes ago

  @AskNationwide No idea am now at work, so can’t even get to nationwide now. Guess i be made to pay charges now. Really unfair i been to two nationwides this morning and neither were working with deposits. If i had time in the day i wouldn’t need to use the machines