Nationwide status: access issues and outage reports

Problems in the last 24 hours in Norwood, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Norwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Norwood, England

The most recent Nationwide outage reports came from the following cities: City of Westminster, Wandsworth, London, and City of London.

City	Problem Type	Report Time
City of Westminster	Login	19 hours ago
Wandsworth	Login	1 month ago
London	Login	1 month ago
London	Website	1 month ago
Wandsworth	Website	1 month ago
London	Login	2 months ago

Nearby cities with recent reports

Community Discussion

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Nationwide Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

• 
  angela💙💚🌈💐La! (@andersonsangela) reported 22 seconds ago from Bromley, England

  Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

• 
  Claire Petzal 🥨 (@clairelpetzal) reported 37 seconds ago from Wandsworth, England

  @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

• 
  It's me, John (@johnrahers) reported 3 minutes ago from Lambeth, England

  @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

• 
  Hannah Moyne (@hannah_moyne) reported 5 minutes ago from Bromley, England

  @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

• 
  Vanessa Welham (@VanessaWelham1) reported 11 minutes ago from Lambeth, England

  After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

• 
  Ingrid Marsh (@IngridMarsh_) reported 16 minutes ago from Lambeth, England

  @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

• 
  Richard Lingard (@RichardPLingard) reported 20 minutes ago from City of London, England

  @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

• 
  Lisa Joyce (@lisajoyce33) reported 21 minutes ago from Bromley, England

  @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

• 
  It's me, John (@johnrahers) reported 50 minutes ago from Lambeth, England

  @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

• 
  Dmitri Old (@DmitriusOld) reported 54 minutes ago from London, England

  Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

• 
  Dmitri Old (@DmitriusOld) reported 60 minutes ago from London, England

  @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris (@ryansmi89) reported 1 minute ago

  @AskNationwide 45 minutes on the phone, assured my issue was resolved. Came off the phone, it happened again. Now been waiting an hour and a half on live chat. Not best pleased with such poor service.

• 
  Jordan (@JordanPostingX) reported 1 minute ago

  @AskNationwide It was a simple query. Some people can't even do simple tasks. Quit your job and let someone else do it that actually wants to help customers. I don't need to call up and give my blood group, star sign, favourite colour etc for you to tell me whether you use 1st or 2nd class mail

• 
  Bobby Zelmut (@cockwomblefree) reported 3 minutes ago

  @AskNationwide I cannot access the app on my android phone. I have updated and restarted the app but it keeps saying service unavailable. I have a secure internet connection.

• 
  SECURE UK (mark coyle) (@SECUREUK2025) reported 7 minutes ago

  @marcusmark2019 very bad customer service then... disgusting behaviour from @AskNationwide

• 
  Lisa Schwartz (@lisas0504) reported 11 minutes ago

  @AskNationwide please can you help. I have a flex regular saver that finished 4th July. I have deposited up to June. Can I put one more on 1st July or have I reached the end. Thanks

• 
  Barry O'Neill (@BCJONeill) reported 11 minutes ago

  @AskNationwide Maybe you could just pass it on for me in true customer focused tradition Nathan?

• 
  Alan Raimes🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇮🇱 (@GrimUpNorth01) reported 11 minutes ago

  @AskNationwide very disappointed to find out this year I will not be receiving the fare share payment even though I have numerous accounts with you and been a loyal customer for many years. I now feel loyalty means nothing and will have to revaluate my position with you.

• 
  Steve Hammal (@hammal6474) reported 12 minutes ago

  @AskNationwide I will, thanks. The manager in question needs to be removed from any customer facing role if persecuting old and vulnerable people is what she classes as doing her job 🤬🤬🤬

• 
  Jordan (@jbtrance) reported 13 minutes ago

  @AskNationwide I've tired calling the bank now 3 times today and everytime I've got through they can't hear me... I know it's not the phone as I've used 3 different phones. Is there a problem on your end ?

• 
  Tamara G (@wacgirl) reported 15 minutes ago

  @AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.