Nationwide status: access issues and outage reports

Problems in the last 24 hours in Norwood, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Norwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Norwood, England

The most recent Nationwide outage reports came from the following cities: London, City of London, and City of Westminster.

City	Problem Type	Report Time
London	Website	22 hours ago
London	Mobile App	14 days ago
City of London	Website	15 days ago
London	Login	17 days ago
City of Westminster	Mobile App	28 days ago
City of Westminster	Login	1 month ago

Nearby cities with recent reports

Community Discussion

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Nationwide Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

• 
  Claire Petzal 🥨 (@clairelpetzal) reported 5 minutes ago from Wandsworth, England

  @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

• 
  Lisa Joyce (@lisajoyce33) reported 7 minutes ago from Bromley, England

  @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

• 
  Dmitri Old (@DmitriusOld) reported 9 minutes ago from London, England

  @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

• 
  angela💙💚🌈💐La! (@andersonsangela) reported 13 minutes ago from Bromley, England

  Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

• 
  Dmitri Old (@DmitriusOld) reported 29 minutes ago from London, England

  Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

• 
  It's me, John (@johnrahers) reported 31 minutes ago from Lambeth, England

  @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

• 
  Hannah Moyne (@hannah_moyne) reported 39 minutes ago from Bromley, England

  @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

• 
  Ingrid Marsh (@IngridMarsh_) reported 44 minutes ago from Lambeth, England

  @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

• 
  It's me, John (@johnrahers) reported 45 minutes ago from Lambeth, England

  @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

• 
  Vanessa Welham (@VanessaWelham1) reported 46 minutes ago from Lambeth, England

  After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

• 
  Richard Lingard (@RichardPLingard) reported 51 minutes ago from City of London, England

  @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Political Jack (@PoliticalJ4ck) reported 3 minutes ago

  @AskNationwide 2 things. I have push notifications on and they work. No issues there. But how do I get this for payments in and out? I.e. I paid someone £10 etc.

• 
  Walid (@walid_ahmadi07) reported 5 minutes ago

  @AskNationwide @DifferentHoney I have never received this £100 despite being long serving customer😔

• 
  ian ross (@ianross48395988) reported 6 minutes ago

  @AskNationwide Nationwide advised a customer of our company we were a scam concern and not to pay us for an order! We are a small 22 year old family company.

• 
  Sarah B (@SarahB21171243) reported 7 minutes ago

  Six cash machines today,none are working only one that was said my @AskNationwide cash builder card could not be accepted,absolute joke

• 
  Mighty Claret (@Mickbfc76) reported 7 minutes ago

  @AskNationwide As a customer for over 15 years I'm gutted (again) that I'm not part of the fair sharer. Every time is a sad moment. Don't know what I'm doing wrong to miss such privileges even though I've been on your website to check

• 
  kathleen reid (@independencekat) reported 10 minutes ago

  @distracted20508 @AskNationwide Its a bloody nightmare and it always says services are working normally.xx

• 
  James Mesney (@j_mesney) reported 10 minutes ago

  @AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.

• 
  Alyson Leitch (@Geordiesbird) reported 12 minutes ago

  @AskNationwide She is not on the internet ,as she is 80. This is the reason I had to help her, as I’ve always done when she needs a new cheque book. Today my time was wasted Brendon was very belligerent and would NOT listen to me!

• 
  Karl Dyer (@KarlDyer15) reported 13 minutes ago

  What the hell has happened @AskNationwide you used to be the best place to bank with good customer service, you’ve now just closed my ISA with no further deposits being allowed 🤯

• 
  Crissy (@xcrissyyy) reported 15 minutes ago

  @AskNationwide hi, are there any known app issues? Mine keeps timing out so I can’t log in