Nationwide status: access issues and outage reports

Problems in the last 24 hours in Norwood, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Norwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Norwood, England

The most recent Nationwide outage reports came from the following cities: City of Westminster, Wandsworth, and London.

City	Problem Type	Report Time
City of Westminster	Mobile App	7 days ago
City of Westminster	Login	22 days ago
Wandsworth	Login	2 months ago
London	Login	2 months ago
London	Website	2 months ago
Wandsworth	Website	2 months ago

Nearby cities with recent reports

Community Discussion

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Nationwide Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

• 
  Claire Petzal 🥨 (@clairelpetzal) reported 2 minutes ago from Wandsworth, England

  @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

• 
  It's me, John (@johnrahers) reported 20 minutes ago from Lambeth, England

  @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

• 
  Lisa Joyce (@lisajoyce33) reported 28 minutes ago from Bromley, England

  @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

• 
  Richard Lingard (@RichardPLingard) reported 31 minutes ago from City of London, England

  @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

• 
  It's me, John (@johnrahers) reported 33 minutes ago from Lambeth, England

  @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

• 
  Hannah Moyne (@hannah_moyne) reported 34 minutes ago from Bromley, England

  @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

• 
  Vanessa Welham (@VanessaWelham1) reported 36 minutes ago from Lambeth, England

  After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

• 
  Ingrid Marsh (@IngridMarsh_) reported 37 minutes ago from Lambeth, England

  @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

• 
  Dmitri Old (@DmitriusOld) reported 43 minutes ago from London, England

  Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

• 
  angela💙💚🌈💐La! (@andersonsangela) reported 45 minutes ago from Bromley, England

  Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

• 
  Dmitri Old (@DmitriusOld) reported 51 minutes ago from London, England

  @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barry McCann (@Bazzinho9) reported 2 minutes ago

  wonder if there's some @AskNationwide employee who has stumbled through my account wondering wtf I'm at half the time

• 
  Mary (@maryphillips22) reported 5 minutes ago

  @AskNationwide It is still happening, I can’t log in

• 
  3rd_Doctor 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💙💛🤍 (@JonPertwee1919) reported 6 minutes ago

  @AskNationwide Young lad with a disability, having difficulty opening an account and doesn't know why. Goes into your Goole branch - they can't help him and give him a number (seemingly a Head Office). Requires account details. Nice. How does he do that? Refer to the above.

• 
  Shaun Toole (@garabaldired) reported 8 minutes ago

  @AskNationwide is your banking app down? Tried to make a payment via bank transfer and fsiled twice now. #nationwidedown

• 
  Peter McDermott💙 (@PeterMc_Dermott) reported 10 minutes ago

  @AskNationwide Had to find another way round getting to talk to someone. Poor service re bereavement

• 
  Hols 🍒 (@Hmadtmts) reported 11 minutes ago

  @AskNationwide I’ve just tried to call the call centre with an issue I have & I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - Please can you help? I need to speak to someone ASAP, thanks

• 
  Political Jack (@PoliticalJ4ck) reported 12 minutes ago

  @AskNationwide 2 things. I have push notifications on and they work. No issues there. But how do I get this for payments in and out? I.e. I paid someone £10 etc.

• 
  Alan Raimes🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇮🇱 (@GrimUpNorth01) reported 13 minutes ago

  @AskNationwide very disappointed to find out this year I will not be receiving the fare share payment even though I have numerous accounts with you and been a loyal customer for many years. I now feel loyalty means nothing and will have to revaluate my position with you.

• 
  Jordan (@jbtrance) reported 13 minutes ago

  @AskNationwide I've tired calling the bank now 3 times today and everytime I've got through they can't hear me... I know it's not the phone as I've used 3 different phones. Is there a problem on your end ?

• 
  kathleen reid (@independencekat) reported 14 minutes ago

  @distracted20508 @AskNationwide Its a bloody nightmare and it always says services are working normally.xx