Nationwide down? Current status and problems in Isleworth, Greater London, England

Problems in the last 24 hours in Isleworth, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Isleworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Login (30%)
• Mobile App (28%)
• Website (23%)
• Transactions (11%)
• Transfer (6%)
• Withdrawals (2%)

Live Outage Map Near Isleworth, England

The most recent Nationwide outage reports came from the following cities: London, City of London, Croydon, Tower Hamlets, Hounslow, Hayes, Wembley, Kensington, and Worcester Park.

City	Problem Type	Report Time
London	Website	18 hours ago
City of London	Website	23 hours ago
Croydon	Transactions	3 days ago
London	Website	5 days ago
Tower Hamlets	Mobile App	6 days ago
London	Website	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Isleworth, England

Latest outage, problems and issue reports in Isleworth and nearby locations:

• 
  Dmitri Old (@DmitriusOld) reported 4 minutes ago from London, England

  Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

• 
  Who Cares (@ihatetimBL) reported 5 minutes ago from Hounslow, England

  @AskNationwide when will the problem with incoming payments be resolved?

• 
  Mike Fuller (@ninepine) reported 11 minutes ago from Banstead, England

  @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

• 
  It's me, John (@johnrahers) reported 15 minutes ago from Lambeth, England

  @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

• 
  Dmitri Old (@DmitriusOld) reported 16 minutes ago from London, England

  @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

• 
  Who Me? (@Mr_ML07) reported 18 minutes ago from Richmond, England

  @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

• 
  Adam Rees-Taylor (@adamreestaylor) reported 18 minutes ago from Kingston upon Thames, England

  @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

• 
  Ingrid Marsh (@IngridMarsh_) reported 20 minutes ago from Lambeth, England

  @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

• 
  Vanessa Welham (@VanessaWelham1) reported 26 minutes ago from Lambeth, England

  After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

• 
  Josephine Tolond 💙💛🌻 (@JoTolond) reported 27 minutes ago from Kensington, England

  @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

• 
  Charlotte McBrayne (@CharlieMcBrayne) reported 29 minutes ago from Hillingdon, England

  @AskNationwide Hi, is there an issue with receiving payments again via BACS?

• 
  Who Cares (@ihatetimBL) reported 30 minutes ago from Hounslow, England

  @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

• 
  Claire Petzal 🥨 (@clairelpetzal) reported 31 minutes ago from Wandsworth, England

  @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

• 
  Connor (@connorlol) reported 37 minutes ago from Paddington, England

  @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

• 
  Nigel Vivian (@nigelvivian) reported 41 minutes ago from Kingston upon Thames, England

  @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

• 
  It's me, John (@johnrahers) reported 44 minutes ago from Lambeth, England

  @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

• 
  Steve Brown (@BrownGFX) reported 55 minutes ago from Kingston upon Thames, England

  @AskNationwide We have separate login credentials but all accounts are in joint names

• 
  Richard Lingard (@RichardPLingard) reported 57 minutes ago from City of London, England

  @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

• 
  Maureen McGinn (@mcginn_maureen) reported 58 minutes ago from Ealing, England

  @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

• 
  Stephen McClay (@SMcClay29) reported 58 minutes ago from Hounslow, England

  @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Ivory (@Mark_Ivory) reported 51 seconds ago

  @AskNationwide Has any other 30 year loyal customer noticed how up themselves and arrogant Nationwide are these days? Financial inertia is me all over but these guys just took their self importance to another level, unbearable any longer. My guess is they are gone in 10 years

• 
  Nicola W (@mrs_nicolaw) reported 4 minutes ago

  @AskNationwide Thanks I did think so cause if there’s a problem I’d see loads of tweets just wanted to double check. Thanks

• 
  Holly Arnold (@juniorbean123) reported 6 minutes ago

  @AskNationwide we've made some transfers between our nationwide accounts but they aren't showing as transactions. The balances are correct but the transactions are missing. Is there a known issue and when will this be resolved please? Thank you

• 
  Click Clack (@kharikola1) reported 7 minutes ago

  @AskNationwide help! My app isn’t working!

• 
  Carlyn (@CJMYappy) reported 8 minutes ago

  @AskNationwide Hello, I'm trying to register online but it says I need to call a number to provide my phone number. I rang but the line is only for stolen cards. Can you help please?

• 
  Roger the Goat 🎾 (@JasonPJones09) reported 9 minutes ago

  @AskNationwide @DamonJ2001 He went into nationwide in Winton Bmth to deposit ‘children in need’ collection, only to be told they’re not accepting CIN donations, despite being advertised on the CIN site that nationwide are taking the donations. I hope that’s clear enough for you 👍

• 
  Raoul Morley https://mastodonapp.uk/@Rouligan (@Raouligan) reported 11 minutes ago

  Hey @AskNationwide is there any reason your app is so unstable? I run multiple banking apps and yours is the only one with failing to load issues that just hangs on the log in screen, it's a shame because generally everything else you do is so great...

• 
  Livethic (@livethic) reported 12 minutes ago

  @AskNationwide Why is your customer service so appalling?!! I’ve called three times only to be met with completely apathetic personnel who refuse to put me through to someone in charge - someone who is able and willing to resolve my issue!!

• 
  Graham Garside (@grahamgarside1) reported 15 minutes ago

  @AskNationwide hello fed up trying to go through telephone banking, tried to book coach to France but not allowed, although I have more than sufficient funds, can you help?

• 
  Kris (@Kris08860201) reported 17 minutes ago

  @AskNationwide Would help if you could provide email address to CEO’s office