O2 Outage Report in Frimley, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Frimley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Frimley, Surrey, England
The most recent O2 outage reports came from the following cities: Reading, Woking, Lightwater, Crowthorne, Camberley, Sandhurst, Alton, Bracknell, Chertsey, Aldershot, Windsor, Sunningdale and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Woking |
Phone | |
| Lightwater |
Total Blackout | |
| Crowthorne |
Phone | |
| Camberley |
Phone | |
| Reading |
Phone |
Community Discussion
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O2 Issues Reports Near Frimley, England
Latest outage, problems and issue reports in Frimley and nearby locations:
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Don McCall
(@doncmccall) reported
from
Reading, England
@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
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Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Greg Meeres
(@akasha303) reported
from
Twyford, England
@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Pete
(@gonnella) reported
from
Woodley, England
@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Nicky Sinclair PGA
(@nickysinclair) reported
from
Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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STEELEY
(@Daftblonde64) reported
from
Reading, England
@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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Dan Patel
(@dan_patel90) reported
from
Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Sarah cogley
(@SarahScogley) reported
from
Bracknell, England
@O2 your customer service is an absolute joke.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hari Derwisch
(@hariderwisch) reported
@O2 why do you have the “lines are unusually busy and there will be a long wait” announcement? It’s not unusual, it’s your modus operandi. The hold time is bad enough without you insulting my intelligence.
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HER
(@byeflop) reported
I have been trying to get a PAC code from o2 for about 2 weeks now. Their webchat team simply refused to give it. The website/account page does not work and is broken and as I have more than one number on the account I am unable to text. @O2 @Ofcom @TheFCA
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Neil Jeffery
(@SirBlimelyWindy) reported
@wonder_girlx @O2 Possibly- he was speaking so damn quickly
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Nicholas Fawcett
(@NicholasFawcet5) reported
@O2 Do not go anywhere near this company . Been on hold over an hr to cancel a sim, passed from pillar to post . 3rd day in a row I’ve tried to cancel this . Customer service is non existent
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Rob Stroud
(@robstroudUK) reported
@MsABooKay @O2 Urgh yes - I came back to o2 last year and have found the data speeds in particular really poor. There’s a patch in the middle of Bristol where I never get any connection at all. I’ll also be leaving as soon as the contract is up.
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Nicholas Fawcett
(@NicholasFawcet5) reported
@O2 Passed to 3 different people , non would let me pay of the £18.43 I owe. Not capable of putting me through to the correct department?How on earth would customers ever go with or stay with you with this sort of awful customer service ? Probably now the worst I’ve ever had
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Naomi Taylor
(@naomitaylorart) reported
@O2 every week i’m on the app for 2pm to get the Odeon tickets and the ‘use now’ button comes up and I click it but it says ‘sorry there is a problem with your request’ I used to be able to get tickets when I pressed the use now button as am there exactly on time. So frustrating
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Sy Ahmed
(@Syedofficial90) reported
@O2 Can someone from customer service call me? I’ve been on the line for 45 minutes at a time for the past few days but no luck!!! Ridiculous!
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Beamer
(@thisisastory_) reported
Customers using the data packages in their bundles which @O2 sold them are being told that the investment required to support the growing demand the our network of them using said previously paid for data, means their bills are going up nearly 20%. Utterly disingenuous.
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Helen Nash 🎷🐈⬛
(@HelenWatkin11) reported
@o2 it’s impossible to get the odeon tickets through priority… first second they are supposed be online there is a problem with the app… keep trying but then they are ‘out of stock’ in one minute. Absolute scam.