O2

O2 Outage Report in Frimley, Surrey, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Frimley, Surrey, England 07/01/2025 22:50

July 01: Problems at O2

O2 is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frimley, Surrey, England

The most recent O2 outage reports came from the following cities: Reading, Egham, Ascot, Woking, Lightwater, Guildford, Farnborough and Fleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Phone
United KingdomEgham E-mail
United KingdomReading Total Blackout
United KingdomReading Total Blackout
United KingdomReading Total Blackout
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • Daysack_ DaySack_ (@Daysack_) reported from Fleet, England

    @O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯

  • turningleftfor Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • MaryFaulkner68 Mary Faulkner (@MaryFaulkner68) reported from Wokingham, England

    @O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening

  • ChatanG001 C (@ChatanG001) reported from Wokingham, England

    @O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.

  • GhadeerAhmed96 Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, England

    Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

  • Gismo_the_Rogue GismoDan (@Gismo_the_Rogue) reported from Reading, England

    @JohnnyTortoise @virginmedia @O2 I wouldn’t bother calling, looks like it’s a nationwide outage.

  • KellyMSanders kelly marie sanders (@KellyMSanders) reported from Bracknell, England

    @O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?

  • natejrogers Nate Rogers (@natejrogers) reported from Wokingham, England

    So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.

  • chlooedenise chloë (@chlooedenise) reported from Reading, England

    @O2 my data hasnt been working in Europe now for months, any help thanks

  • Thursley Jackie Malton (@Thursley) reported from Thursley, England

    @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

  • SarahScogley Sarah cogley (@SarahScogley) reported from Bracknell, England

    @O2 your customer service is an absolute joke.

  • GeorgeGower_ George Gower (@GeorgeGower_) reported from Blackwater, England

    @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

  • doncmccall Don McCall (@doncmccall) reported from Reading, England

    @O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.

  • Jenzy84 Jenna Christie (@Jenzy84) reported from Wokingham, England

    @O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • ollieeden Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • gonnella Pete (@gonnella) reported from Woodley, England

    @O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.

  • nickysinclair Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England

    @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

  • Daftblonde64 STEELEY (@Daftblonde64) reported from Reading, England

    @O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?

  • akasha303 Greg Meeres (@akasha303) reported from Twyford, England

    @O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • silentobsello mamon (@silentobsello) reported

    @O2 I have tried that multiple times, there’s still no signal for me in the entire G1 area.

  • razzlededazzle Dana Wycliff (@razzlededazzle) reported

    @O2 what is going on with your network? As it is, your network has become steadily unreliable with more and more dead zones popping up but today, I’ve been barely able to get a signal at all. Definitely going to be looking into going elsewhere as soon as my contract expires.

  • RyxnPxe Ryan Naidoo (@RyxnPxe) reported

    @O2 Spent 30 minutes on the phone to them and the payment failed on their system as well. Tried several cards. Been a customer for years but now likely I’ll cancel and move to another provider. Making this far too difficult

  • chussnee sajid basher (@chussnee) reported

    @O2 I have been winning on blue Monday but never received the prizes

  • craniosurgeon Christian Duncan (@craniosurgeon) reported

    @JamiePinner @O2 @rw_83 Still no O2 signal and I can’t access my account because I can’t receive text!! Beginning to think there’s an issue with the SIM card or associated account.

  • jren207 Jason Rennie (@jren207) reported

    @O2 Lost service this morning. Can't use Wi-Fi calling either. Says "Emergency calls only". It's as if my eSIM has stopped working. Trying to get in touch with anyone at O2 is hopeless. Please can you restore my service?

  • jren207 Jason Rennie (@jren207) reported

    @rw_83 @O2 Having the same issue. Lost service around 5am this morning. I know it's not a coverage issue as Wi-Fi calling doesn't work either. It's as if my SIM has stopped working. I use an eSIM, I wonder if the rest of you use eSIMs too? Trying to contact O2 is useless.

  • bethargg beth (@bethargg) reported

    I can’t even communicate how angry @EE have made me, do not give these ppl your money. They don’t care if you’ve been a loyal, well paying customer either, can’t wait to switch to @O2 😩😩

  • craniosurgeon Christian Duncan (@craniosurgeon) reported

    @JamiePinner @O2 @rw_83 Ditto. Wife’s phone on O2 is fine-I get no signal/mobile WiFi anywhere.

  • ChrisLincoln80 #HelloMyNameIs Chris 🇬🇧 💙 (@ChrisLincoln80) reported

    @JamiePinner @O2 My phone often shows 3/4/5G signal but apps don’t work And then have issues joining WiFi