O2

O2 Outage Report in Frimley, Surrey, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Frimley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Frimley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Frimley, Surrey, England 04/17/2024 04:20

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frimley, Surrey, England

The most recent O2 outage reports came from the following cities: Godalming, Reading, Woking, Bracknell, Crowthorne, Camberley, Chertsey, Farnborough, Guildford and Ash Vale.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Total Blackout
United KingdomReading Internet
United KingdomWoking Total Blackout
United KingdomReading Phone
United KingdomBracknell Internet
United KingdomBracknell Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Frimley, England

Latest outage, problems and issue reports in Frimley and nearby locations:

  • SaintGeorgie Georgie Tongue (@SaintGeorgie) reported from Wokingham, England

    @O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!

  • AnnKerridge Ann (@AnnKerridge) reported from Wokingham, England

    @O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

  • owengmusic Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • RossBrown1_1 Ross Brown (@RossBrown1_1) reported from Wokingham, England

    @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

  • dan_patel90 Dan Patel (@dan_patel90) reported from Reading, England

    @O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

  • JonLeePButler Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England

    @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

  • ecsg1798 Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE

  • ecsg1798 Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON

  • bethanyxhewitt Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England

    Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

  • nickysinclair Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England

    @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

  • Avigazed Avigazed (@Avigazed) reported from Addlestone, England

    @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

  • ninavdbennett Nina Van Driel (@ninavdbennett) reported from Windsor, England

    @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

  • Daftblonde64 STEELEY (@Daftblonde64) reported from Reading, England

    @O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?

  • oliviakhwaja Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • akasha303 Greg Meeres (@akasha303) reported from Twyford, England

    @O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).

  • tobyd360 Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SamJBond Sam J Bond (@SamJBond) reported

    @O2 Called to upgrade my tariff, and it took one of your sales agents 5 minutes to convince me to leave o2 after 14 years. Never had customer service this bad before

  • Ciao_Laura Laura (@Ciao_Laura) reported

    @O2 @canopyandstars Having literally one of the worst experiences with you @o2 - we upgraded our business contract in June and four weeks ago you noticed fraud had been committed on our account and locked us out of it. You have done absolutely nothing to rectify this or get our account reactivated.

  • sexychef8989 Tomking65 (@sexychef8989) reported

    @stephen_piggott @O2 O2 are a rubbish company never help when try upgrade my phone

  • paulste85903806 paul stephens (@paulste85903806) reported

    @O2 I cancelled my contract told there was no fees and charges which I have a copy of then you send me a bill for £164. Can’t phone customer services as I have no o2 contract and landline is £6 for connection! U are joking me?!?

  • EPLudie Ludiee (@EPLudie) reported

    @O2 So what are you planning on doing for your customers who haven’t been able to claim this offer week after week due to issues from your side?

  • Marissax88 Marissa Crowley (@Marissax88) reported

    @O2 I need help! I can’t get through on the phone and can’t do what I want on the app

  • HarkerMiss Laura Collins (@HarkerMiss) reported

    @O2 why did I have better signal in Gran Canaria than Blackpool LOL

  • burge1985 James Burgess (@burge1985) reported

    @O2 - I would like to make a complaint. I'm a victim of identify fraud and your fraud department have taken over 2.5 months to respond (I am still waiting!). @VodafoneUK and @tescomobile took 10 days to close the case from contacting them. What is taking so long to respond to me?

  • Ciao_Laura Laura (@Ciao_Laura) reported

    @O2 We’ve sent multiple daily emails including today, were told last week that a lady in the Fraud department called Eleanor would contact us on Wednesday (28th) she has never attempted to contact us. That’s the last that we were told despite daily emails to your various departments

  • Ant_lee Anthony Lee (@Ant_lee) reported

    @O2 Hey I've just moved to your network and submitted my PAC code and number from my old contract. Today is the first day I've switched my phone on with the new sim card, is the switch automatic or do I need to do anything else?