O2 Outage Report in Crowthorne, Bracknell Forest, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Crowthorne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crowthorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Crowthorne, Bracknell Forest, England
The most recent O2 outage reports came from the following cities: Camberley, Godalming, Reading and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
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| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Crowthorne, England
Latest outage, problems and issue reports in Crowthorne and nearby locations:
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Debbie Haden
(@DebsHaden) reported
from
Slough, England
@O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.
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Don McCall
(@doncmccall) reported
from
Reading, England
@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
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Jeetesh Luhar
(@Indian_Thriller) reported
from
Iver Heath, England
Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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Mary Faulkner
(@MaryFaulkner68) reported
from
Wokingham, England
@O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@O2 @England My ba p2 priority codes for the cinema are not working
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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C
(@ChatanG001) reported
from
Wokingham, England
@O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻
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Susan Ralph
(@SusanRalph21) reported
from
Farnham, England
@scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work
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kelly marie sanders
(@KellyMSanders) reported
from
Bracknell, England
@O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?
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chloë
(@chlooedenise) reported
from
Reading, England
@O2 my data hasnt been working in Europe now for months, any help thanks
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DaySack_
(@Daysack_) reported
from
Fleet, England
@O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯
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Sarah cogley
(@SarahScogley) reported
from
Bracknell, England
@O2 your customer service is an absolute joke.
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Jacqueline de Rojas CBE
(@JdR_Tech) reported
from
Taplow, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Nate Rogers
(@natejrogers) reported
from
Wokingham, England
So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.
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GismoDan
(@Gismo_the_Rogue) reported
from
Reading, England
@JohnnyTortoise @virginmedia @O2 I wouldn’t bother calling, looks like it’s a nationwide outage.
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Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Justin
(@JRH1865) reported
@StorrPaul @O2 Unfortunately, yes. Signal drops all the time, work recently moved to them as well so can’t even hook up the that. Last time they were any good I had a 3310.
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Jessicaelise
(@jessicaelise_a) reported
@O2 I cannot believe how disgustingly you treat your customers, I have had fraud committed against my account multiple times & have made over 6 phone calls in which you lie and promise its being dealt with. I have spent hours speaking to customers service and stressing myself out
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꧁ᴋᴀʀᴇɴ꧂
(@GinMum) reported
@its_shainotshy @O2 Me too! Both days counted down then straight out of stock! What a scam 😒
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Chris
(@ChrisThorley78) reported
@o2 disgusting service! Phone gone in for repair. told it would be 4 working days. It’s now been 9 days, deapatched back but no tracking and no delivery info. o2 still billing even tho no phone with no delivery back to us on the horizon. I’ll be cancelling contract tomorrow.
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Dylan Carter
(@dreamracer_pro) reported
Has anyone experience with @O2 absolutely walling when you try to cancel? Their website makes all the claims of simplicity, but when you actually cancel it's a convolute spiral!
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Charles Allen
(@charlesallen15) reported
from
Thirsk, England
Been on phone to @O2 customer service for 35mins so far and no closer to changing my contract details... 🤦 #hopeless
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Ann-Marie Thérèse Hopkins 🇺🇦
(@Spurschic47) reported
Currently on the phone to @O2 customer services… have been trying to get through to someone now not only today but for the last two weeks! All I want to is solve an issue with the my o2 app. They won’t even set up a call back so it’s now been 10 minutes 1/2
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Black Flame 🔥
(@kaiserDonna) reported
@O2 I'm trying to access my account through the app, but I just keep getting sent in a loop of verifying my email address and sent back to the sign in page ... Which gets me to verify my email again..... And so on. How do I access my account?
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Ruth Bennie
(@RuthBennie) reported
@O2 I’m assume this is a deliberate choice as you’d be inundated with people publicly declaring how awful your organisation is. I see that on Facebook I can send you a message but I can’t post on your timeline. Almost as if you know how appalling you are.
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GSV Unfortunate Conflict of Evidence
(@GSVUCoE) reported
@O2 25 minutes on hold with hold music designed to make you want to hang up and an ai generated voice that couldn’t sound more fake if it tried. You really don’t want your customers to be able to contact you do you, even when it’s a bereavement issue that needs dealing with.