O2

O2 Outage Report in Crowthorne, Bracknell Forest, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Crowthorne, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crowthorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Crowthorne, Bracknell Forest, England 12/02/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crowthorne, Bracknell Forest, England

The most recent O2 outage reports came from the following cities: Camberley, Godalming, Reading and Farnborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomCamberley Wi-fi
United KingdomCamberley Phone
United KingdomGodalming Phone
United KingdomGodalming Phone
United KingdomReading Internet
United KingdomReading Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Crowthorne, England

Latest outage, problems and issue reports in Crowthorne and nearby locations:

  • ecsg1798 Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE

  • ecsg1798 Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON

  • AnnKerridge Ann (@AnnKerridge) reported from Wokingham, England

    @O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

  • RossBrown1_1 Ross Brown (@RossBrown1_1) reported from Wokingham, England

    @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

  • dan_patel90 Dan Patel (@dan_patel90) reported from Reading, England

    @O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now

  • owengmusic Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • bethanyxhewitt Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England

    Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • oliviakhwaja Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • JonLeePButler Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England

    @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

  • tobyd360 Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • laracking ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • miajohnston1967 Mia Johnston (@miajohnston1967) reported from Bracknell, England

    @O2 very poor customer services fuming is an understatement 😡

  • BecOz14 Bec Osborne (@BecOz14) reported from Camberley, England

    Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Islaneslon Isla Neslon (@Islaneslon) reported

    @O2 featured on @BBCWatchdog I am another ‘non’ customer who is having their fraud report ignored and threatening letters sent. Credit rating being destroyed. House move put on hold due to it! Thanks O2 😡

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

  • Vesparino Chris Turner #RejoinEU 🇪🇺🇬🇧🇪🇺 #3.5% (@Vesparino) reported

    @O2 Ok glad it's not national or more serious. Obviously spooked by international events and dodgy down detection map. Thanks.

  • NumberTenCat St Larry 😇 🍔🍟🥓🍳🥒🍅🥗 (@NumberTenCat) reported

    Hey @O2 since I Porte dmy number to you I can't turn on chat in the messages app. Should it work on your network l? Thank you 👍

  • Lukabex Luka (@Lukabex) reported

    @O2 hi I’m in France, I have a travel bolt on, but I cannot get 4G/5G service. My partner who’s also an O2 customer with the same phone isn’t having this problem, help

  • Crocidolite11 Crocidolite (@Crocidolite11) reported

    @O2 hi. I have a works business phone via o2 and I can’t get wifi calling. Is this something that can just be activated on the phone i have Samsung A12. Looked on the phone there is no option to switch it on, but says sign in to activate it. Does the employer need to ask?

  • CommandaCoder CommandaCoder (@CommandaCoder) reported

    @O2 I never had a pac code. As part of the call he asked for the order number of the new account (the MS number). As I haven't received any text or email about the transfer I getting stressed out. I can't afford to lose my old number.

  • Islaneslon Isla Neslon (@Islaneslon) reported

    @O2 It should have been resolved by today. It isn’t you that is having their credit rating destroyed amd threats sent to their door. O2 clearly have a serious problem.

  • LukeyC224 Luke Carr (@LukeyC224) reported

    Morning @O2 I need a proof of purchase emailed for my phone I got from you last year, can someone help? TY

  • metoyou123 metoyou123 (@metoyou123) reported

    @O2 hi do you still do your £5 pay as you go sim. My elderly mother has the £10 one but it’s too expensive and she does not need data . As it’s just a basic phone . I really need a cheaper pay as you go sim . Please can you help