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O2

O2 outages and service status in Crowthorne, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Crowthorne, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Crowthorne, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crowthorne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Crowthorne, England

The most recent O2 outage reports came from the following cities: Slough, and Bracknell.

CityProblem TypeReport Time
Slough Phone 1 month ago
Bracknell Phone 2 months ago
Reading Total Blackout 3 months ago
Ascot Internet 3 months ago
Farnborough Phone 4 months ago
Farnborough E-mail 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Crowthorne, England

Latest outage, problems and issue reports in Crowthorne and nearby locations:

  • NasiraKasmani
    Nasira (@NasiraKasmani) reported from Maidenhead, England

    @O2 unbelievable service from the #CustomerService agent today, so rude lady called Ambreen kept speaking over me. Unacceptable that staff have the audacity to speak to customers in such a manner and instead of resolving an issue escalate it to another level. Who do I complain to

  • RobertBlevin
    Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • PGcomms
    Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • bethanyxhewitt
    Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England

    Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

  • dan_patel90
    Dan Patel (@dan_patel90) reported from Reading, England

    @O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now

  • doncmccall
    Don McCall (@doncmccall) reported from Reading, England

    @O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.

  • HarryRobertson5
    Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

  • jaamie85
    Jamie (@jaamie85) reported from Woodley, England

    @O2 just had some horrendous customer service in Windsor! Would love to tell you more!

  • Gismo_the_Rogue
    GismoDan (@Gismo_the_Rogue) reported from Reading, England

    @JohnnyTortoise @virginmedia @O2 I wouldn’t bother calling, looks like it’s a nationwide outage.

  • ChatanG001
    C (@ChatanG001) reported from Wokingham, England

    @O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.

  • Primrose_Hikwax
    Primmy💁🏾 (@Primrose_Hikwax) reported from Slough, England

    @O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able

  • Spennie105
    Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔

  • smnthklly
    samantha (@smnthklly) reported from Reading, England

    @zoeonpop @O2 That’s why I swapped years ago, often I wouldn’t even have 3G either! Madness. Much happier with 3 even though their signal is meant to be much worse, on the whole it’s so much better than I found o2!

  • B_Heer84
    Bari Heer (@B_Heer84) reported from Wraysbury, England

    @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

  • Spennie105
    Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!

  • miajohnston1967
    Mia Johnston (@miajohnston1967) reported from Bracknell, England

    @O2 very poor customer services fuming is an understatement 😡

  • turningleftfor
    Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • nickysinclair
    Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England

    @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

  • SequinSte
    Stephen ♏️🏳️‍🌈 (@SequinSte) reported from Barkham, England

    @O2 your website is broken for ordering. I can’t order an I watch 🤬

  • ecsg1798
    Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BoredGeezer69
    JustaBoredGeezer (@BoredGeezer69) reported

    How poor is your service my O2 app Been trying to upgrade for over a week all I get is an error message tried going through 202 that was about as useless as your app One more attempt failed in going to EE truly peed off with it now @O2

  • voodoo1uv
    lis 2 ꕤ (@voodoo1uv) reported

    @imperfectforagb @O2 is there anything at all that would help u out? i wish u were able to go jodie 💔

  • _njwebster
    Nicola Webster (@_njwebster) reported

    @O2 why is the signal in so21 2DD non-existent? My phone powers my business and the unreliability of signal is becoming untenable.

  • kamckeown84
    Kelly Downes (@kamckeown84) reported

    @BelfastGiants @O2 When the ad is better than the jersey we've been waiting all off season for!! Think that's the worst kit we've ever had!!!

  • anthonychilvers
    anthony chilvers (@anthonychilvers) reported

    @O2 why is it taking over a month to sort out a issue with one of your masts you just keep sending out notifications saying update in seven days

  • AliceMowse
    Alice Mowse 💙 🌱❤️ (@AliceMowse) reported

    @O2 WHY HAVE YOU PUT MY BILL UP TO £61 AND NISHIIKA DID NOT HELP ME AT ALL THIS IS HORRIBLE SERVICE

  • _lliesl_
    Liesl_ (@_lliesl_) reported

    @joshjeram @O2 @davehpayne Indeed. After half an hour on the phone trying to get them to honour the prices ON THEIR OWN APP. I got offered a "special deal" as I am such a good customer. An expensive 24 month contract... The are an absolute shower. I'm moving provider tomorrow - one with a UK call centre

  • tgloughnane
    Terry (@tgloughnane) reported

    @O2 Unfortunately it’s everywhere. No particular ‘bad spots’ luckily if I’m with my wife I can hit spot off her EE network, but I really shouldn’t have to. I simply canny put up with it much longer.

  • TWeller96
    Tom Weller (@TWeller96) reported

    Avoid using @O2 for your phone! Issue raised over 5 months ago and still not sorted. So much for O2 Priority. Look elsewhere!

  • JohnTillUK
    John Till (@JohnTillUK) reported

    @sackedseafarer @O2 But I keep getting errors “Too many page redirects occurred” whether I use the app or website. I then tried to submit a complaint online and guess what, that throws an error too! So raised it via X DM and given a complaint ref and assured I’d be contacted via my preferred channel