O2 outages and service status in Crowthorne, England

Problems in the last 24 hours in Crowthorne, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crowthorne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Crowthorne, England

The most recent O2 outage reports came from the following cities: Slough, and Bracknell.

City	Problem Type	Report Time
Slough	Phone	28 days ago
Bracknell	Phone	2 months ago
Reading	Total Blackout	3 months ago
Ascot	Internet	3 months ago
Farnborough	Phone	3 months ago
Farnborough	E-mail	3 months ago

Community Discussion

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O2 Issues Reports Near Crowthorne, England

Latest outage, problems and issue reports in Crowthorne and nearby locations:

• 
  Kirsty Ann (@PandaEyesKirsty) reported 34 seconds ago from Maidenhead, England

  @AmazonUK I have made a large order and it has been delivered to a Amazon locker. This locker is in a private @O2 building. THIS WAS NOT STATED AT THE TIME I ORDERED! Now they're refusing me access so my daughters birthday presents are not able to be collected!!😭 HELP!

• 
  DaySack_ (@Daysack_) reported 11 minutes ago from Fleet, England

  @O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯

• 
  Mia Johnston (@miajohnston1967) reported 13 minutes ago from Bracknell, England

  @O2 very poor customer services fuming is an understatement 😡

• 
  chloë (@chlooedenise) reported 16 minutes ago from Reading, England

  @O2 my data hasnt been working in Europe now for months, any help thanks

• 
  Debbie Haden (@DebsHaden) reported 21 minutes ago from Slough, England

  @O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.

• 
  Jeetesh Luhar (@Indian_Thriller) reported 22 minutes ago from Iver Heath, England

  Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

• 
  Nina Van Driel (@ninavdbennett) reported 23 minutes ago from Windsor, England

  @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

• 
  Bari Heer (@B_Heer84) reported 31 minutes ago from Wraysbury, England

  @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

• 
  Eoin Charles (@ecsg1798) reported 32 minutes ago from Reading, England

  @O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON

• 
  Sarah 🧡 (@MissusWebb) reported 32 minutes ago from Burnham, England

  Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳

• 
  George Gower (@GeorgeGower_) reported 35 minutes ago from Blackwater, England

  @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

• 
  Eoin Charles (@ecsg1798) reported 36 minutes ago from Reading, England

  @O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE

• 
  Olivia Khwaja (@oliviakhwaja) reported 40 minutes ago from Sunningdale, England

  @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

• 
  Jenna Christie (@Jenzy84) reported 44 minutes ago from Wokingham, England

  @O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted

• 
  Ann (@AnnKerridge) reported 46 minutes ago from Wokingham, England

  @O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

• 
  Spencer Barfield (@Spennie105) reported 46 minutes ago from Fleet, England

  @AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔

• 
  Ann Walter (@Muppetham) reported 47 minutes ago from Sandhurst, England

  @O2 priority app not working all morning ..why? Desperately wanted to get tickets for two events and blown it due to your app not working..constantly

• 
  Jon-Lee Paul Butler (@JonLeePButler) reported 51 minutes ago from Fleet, England

  @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

• 
  Tim Cawte (@timlimbim) reported 52 minutes ago from Maidenhead, England

  Wow @O2 honestly cannot believe how poor your service was this evening. Incompetent advisor with seemingly unusable (almost useless) systems. #complaint #poorservice

• 
  Bethany Hewitt (@bethanyxhewitt) reported 52 minutes ago from Bracknell, England

  Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Allan GB (@blackadder1st) reported 7 minutes ago

  @O2 As a customer of O2 for over 30 years and paying for Switch Up I find it insulting and disgusting I still have to pay £30 upfront to upgrade my phone

• 
  Paul Rawlings (@ThePaulRawlings) reported 8 minutes ago

  @TakeThatClouds @O2 Exactly the same issue with EE in the past - I was atempting to switch from physical SIM to eSIM. Process got stuck in the middle, so neither SIM was working. Call up, explain, ask for replacement SIM - Nope, not without a working phone. Had to go into the local EE store. Even there I had to go with ID, which was uploaded on an app, along side me taking a "selfie" even though I'm stood there in the store!

• 
  Jay (@zyonuk) reported 9 minutes ago

  @TakeThatClouds @O2 Ticketmaster are the same if you want to update your number on their system, they text a code to the number registered. Which is great if you still have that number, calling customer support is the only other option!

• 
  Dan Collier (@daniel197735) reported 10 minutes ago

  @O2 Hi O2. My Spotify Premium subscription, which is paid for as part of my monthly 02 plan, has unexpectedly been downgraded because of a failure to make a payment. I have not missed a payment, so can’t explain what’s happened, and your web site has not helped. please help.

• 
  grace¹⁷ ꕤ SEEING ARIANA 12 + 13 DAYS (@graceee_______) reported 13 minutes ago

  @livscloud @O2 I do agree camping is an issue but I think majority of those camping are camping for the VIP queues, and they wouldn’t benefit from the early entry for being the first 100 as they already get it

• 
  Darth Wader (@LordoftheSplash) reported 13 minutes ago

  @TakeThatClouds @O2 Just moved to Smarty becuase of **** like this, at one point a few years ago my number suddenly stopped working, they’d issued a pac code for my number and given it away, couldn’t get it back, so gave me a year for nothing, as soon as that was up I was off, 02 are utter ****.

• 
  jodie ꕤ TOMORROW (@imperfectforagb) reported 17 minutes ago

  has anyone been able to click and collect their merch at the venue? the @O2 app doesn't let me sign in with my axs account anymore when it used to work before...

• 
  Frazer (@FJZ05) reported 18 minutes ago

  @O2 Your 5G signal in Nottingham City Centre is absolutely abysmal and has been for a long time. When are you going to do something about it? It’s a joke I’m paying what I am for such poor service. It’s become virtually impossible to use my iPhone reliably. Truly awful.

• 
  tinytim (@Timthetiny2002) reported 20 minutes ago

  @O2 @ajgbarnes My name is seers and I think I’ve been patient enough but fir approx last 6-8 weeks I haven’t been able to phone out or friends phone in I’ve found difficulty in arranging garage appt eye appts etc I live in Clevedon and according to your info the mast has been down

• 
  Craig Sullivan (@sulzer1974) reported 21 minutes ago

  @nancy_britcher @O2 Definitely not fixed its struggling to get any signal in stannington sheffield