O2 Outage Report in Crowthorne, Bracknell Forest, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Crowthorne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crowthorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at O2
O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (24%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Crowthorne, Bracknell Forest, England
The most recent O2 outage reports came from the following cities: Woking, Guildford, Sandhurst, Reading, Bracknell and Slough.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Crowthorne, England
Latest outage, problems and issue reports in Crowthorne and nearby locations:
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Jamie (@jaamie85) reported from Woodley, England
@O2 just had some horrendous customer service in Windsor! Would love to tell you more!
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⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England
Help me please, @O2
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Mia Johnston (@miajohnston1967) reported from Bracknell, England
@O2 very poor customer services fuming is an understatement 😡
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Kirsty Ann (@PandaEyesKirsty) reported from Maidenhead, England
@AmazonUK I have made a large order and it has been delivered to a Amazon locker. This locker is in a private @O2 building. THIS WAS NOT STATED AT THE TIME I ORDERED! Now they're refusing me access so my daughters birthday presents are not able to be collected!!😭 HELP!
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Tim Cawte (@timlimbim) reported from Maidenhead, England
Wow @O2 honestly cannot believe how poor your service was this evening. Incompetent advisor with seemingly unusable (almost useless) systems. #complaint #poorservice
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VOTE (@ZoeThomas1204) reported from Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Stephen ♏️🏳️🌈 (@SequinSte) reported from Barkham, England
@O2 your website is broken for ordering. I can’t order an I watch 🤬
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Andrew Leason (@ANDREW0675) reported from Woodley, England
@O2 Yeah about those LOL up to end of last year I had no issues at all getting the weekly free hot drink at Cafe Nero while this year I think I have been able to get it only once or twice as always been out of stock both days 😫😂
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sally (@sally290718) reported from Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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peter (@peter33266430) reported from Slough, England
@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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samantha (@smnthklly) reported from Reading, England
@zoeonpop @O2 That’s why I swapped years ago, often I wouldn’t even have 3G either! Madness. Much happier with 3 even though their signal is meant to be much worse, on the whole it’s so much better than I found o2!
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Aik Saath (@AikSaath) reported from Slough, England
@sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍
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Robert Blevin (@RobertBlevin) reported from Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Bari Heer (@B_Heer84) reported from Wraysbury, England
@O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!
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Primmy💁🏾 (@Primrose_Hikwax) reported from Slough, England
@O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able
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Bec Osborne (@BecOz14) reported from Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Andrew Leason (@ANDREW0675) reported from Reading, England
@O2 any reason for awful 3/4G reception in/around Reading train station - can’t listen to any music, use social media, do emails..nothing in general...not just peak times Mon-Friday either..don’t see people who are prob on other networks w/ this issue...it’s shocking service tbh
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Spencer Barfield (@Spennie105) reported from Fleet, England
@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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Nasira (@NasiraKasmani) reported from Maidenhead, England
@O2 unbelievable service from the #CustomerService agent today, so rude lady called Ambreen kept speaking over me. Unacceptable that staff have the audacity to speak to customers in such a manner and instead of resolving an issue escalate it to another level. Who do I complain to
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Stephen ♏️ - Mulia Jorris. (@SequinSte) reported from Barkham, England
@mnosborn @O2 Friend did the same. They said 3-4 weeks so he cancelled the order even though on the site it said in stock 🙄🙄 rubbish service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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iwanttobeamedic #LivableNHSBursary (@iwanttobeamedic) reported
I get that my Uni is trying to keep our accounts safe by making us receive a text to login to emails etc, but when @O2 is down for 5 days in my area, this is problematic...
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WolfJuice (@Wo1fJuice) reported
@O2 I need to speak to an agent ASAP and all your live chat on your website just says it's not working. This issue needs sorting ASAP and it can not wait. I need to talk to someone right now! Please respond ASAP!
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Irritatingcunt (@samuel_sicko) reported
Anyone else stuck on @O2 I got moved on to their network and it’s absolutely terrible and the worst bit about it I was meant to be on a rolling contract and these slippery lot made it an 18 month one and I’m stuck with them. Proper insulting.
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soft life babe.🧚🏿♀️ (@MyyBeEasy) reported
@O2 I still have no service after the troubleshooting???
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ConcertJunkie🦉 (@WestlifeDreams) reported
@O2 after sobbing on phone on Sunday to customer services and finally getting a result to my issues I thought I’d got somewhere. All notes on system I was assured for fifth time. Go ahead upgrade! Phone them today I cannot. Nothing on system #stressed #notagain #lostwill
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Mark Barnett (@mbarnett87) reported
.@O2, who can I put an official complaint to?.... 🤔🤔🤔 I’ve phoned, emailed, webchatted and been into my local store regarding my upgrade, know one can be arsed to help me. I’m not getting anywhere, I've been a loyal customer since the BT Cellnet days.
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Kenny Cowper (@CowperKenny) reported
@o2 network… where’s the network i pay for gone?!?!
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Donna Ward (@77djw) reported
@O2 Are you really still using COVID 19 as an excuse for not dealing with my complaint? Appalling customer service, just want my complaint dealt with!
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Demoness (@Demones42665075) reported
@O2 NEVER ANSWER THE PHONE!
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Gary Novak (@novakg11) reported
@O2 Each day that goes by it's costing me money as I'm running two contracts side by side. If this matter isn't resolved today I will cancel my new @O2 contract and seek an alternative service provider. Please call me on the number I provided via DM yesterday.