O2

O2 Outage Report in Crowthorne, Bracknell Forest, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Crowthorne, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crowthorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Crowthorne, Bracknell Forest, England 02/13/2026 07:05

February 13: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crowthorne, Bracknell Forest, England

The most recent O2 outage reports came from the following cities: Pirbright, Slough, Ascot and Reading.

Loading map, please wait...
City Problem Type Report Time
United KingdomPirbright Phone
United KingdomSlough Phone
United KingdomAscot Phone
United KingdomReading Phone
United KingdomReading Phone
United KingdomSlough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Crowthorne, England

Latest outage, problems and issue reports in Crowthorne and nearby locations:

  • JonLeePButler Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England

    @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

  • owengmusic Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • doncmccall Don McCall (@doncmccall) reported from Reading, England

    @O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.

  • SaintGeorgie Georgie Tongue (@SaintGeorgie) reported from Wokingham, England

    @O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!

  • ninavdbennett Nina Van Driel (@ninavdbennett) reported from Windsor, England

    @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

  • ollieeden Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • nickysinclair Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England

    @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

  • aamer74 aamer habib (@aamer74) reported from Maidenhead, England

    @O2 @England My ba p2 priority codes for the cinema are not working

  • GeorgeGower_ George Gower (@GeorgeGower_) reported from Blackwater, England

    @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

  • SarahScogley Sarah cogley (@SarahScogley) reported from Bracknell, England

    @O2 your customer service is an absolute joke.

  • chlooedenise chloë (@chlooedenise) reported from Reading, England

    @O2 my data hasnt been working in Europe now for months, any help thanks

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳

  • Daftblonde64 STEELEY (@Daftblonde64) reported from Reading, England

    @O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?

  • akasha303 Greg Meeres (@akasha303) reported from Twyford, England

    @O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).

  • Jenzy84 Jenna Christie (@Jenzy84) reported from Wokingham, England

    @O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted

  • gonnella Pete (@gonnella) reported from Woodley, England

    @O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Slizzle21 Craig Corbett (@Slizzle21) reported

    @O2 hello, I purchased a Nintendo switch lite through the promotions and was also offered a 6 month free Apple Music voucher with the purchase, when I tried to redeem the voucher it was only giving me 3 months? can you help? thanks

  • MarkWood3010 Mark (@MarkWood3010) reported

    @O2 So I’m correct then! Punishing those with you who have paid for their device….great customer service there eh!!

  • RealMikeMurray Mike (@RealMikeMurray) reported

    @O2 ******* im on the robot and still no service

  • IanKitcher5 Ian Kitcher (@IanKitcher5) reported

    @O2 good morning. Have a problem with my account and would like someone to DM me please.. thanks

  • RealMikeMurray Mike (@RealMikeMurray) reported from Barrow-in-Furness District, England

    @O2 No service I’m disabled in a top floor flat no access out and no signal

  • bradworby Bradley Worby (@bradworby) reported

    @MarkEvansO2 @o2 Been having issues with my phone since 2019 and noting is being done about it! Never had a manager call me like I have requested since 2019! Gemma Williams is handling the case and she is USELESS and a LIER! Please sort this out!

  • UjoodhaRohan Rohan Ujoodha (@UjoodhaRohan) reported

    @O2 hi. Are your phones down. Tried calling 4 time and just “goodbye” can someone help please

  • yelenasweisz emily ‎⧗ saw BW x2 (@yelenasweisz) reported

    ain’t being funny by @O2 is the absolute worst network to be on, idk why i’ve put up w it for so long, signal n service is Shocking 🤡🤡

  • Holly40312439 Holly (@Holly40312439) reported

    @O2 hi I need help with reporting a default on my credit i need to dispute

  • sarah_lou_ise_ Sarah Louise ♡ (@sarah_lou_ise_) reported

    @O2 your website says everything is fine, but serious constant issues in PE28. Calls awful, signal drops alot, constantly spending phone calls saying ‘can you hear me now?’ There is no reason for anything but full, 4G signal anywhere in this day and age. Please investigate.