O2

O2 Outage Report in Crowthorne, Bracknell Forest, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Crowthorne, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crowthorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Crowthorne, Bracknell Forest, England 02/02/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crowthorne, Bracknell Forest, England

The most recent O2 outage reports came from the following cities: Ascot, Reading and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomAscot Phone
United KingdomReading Phone
United KingdomReading Phone
United KingdomSlough Internet
United KingdomReading Internet
United KingdomCamberley Wi-fi

Community Discussion

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O2 Issues Reports Near Crowthorne, England

Latest outage, problems and issue reports in Crowthorne and nearby locations:

  • owengmusic Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

  • gonnella Pete (@gonnella) reported from Woodley, England

    @O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.

  • RossBrown1_1 Ross Brown (@RossBrown1_1) reported from Wokingham, England

    @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

  • tobyd360 Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • dan_patel90 Dan Patel (@dan_patel90) reported from Reading, England

    @O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now

  • akasha303 Greg Meeres (@akasha303) reported from Twyford, England

    @O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).

  • ninavdbennett Nina Van Driel (@ninavdbennett) reported from Windsor, England

    @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

  • Daftblonde64 STEELEY (@Daftblonde64) reported from Reading, England

    @O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?

  • SaintGeorgie Georgie Tongue (@SaintGeorgie) reported from Wokingham, England

    @O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

  • Jenzy84 Jenna Christie (@Jenzy84) reported from Wokingham, England

    @O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻

  • JonLeePButler Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England

    @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

  • nickysinclair Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England

    @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳

  • ollieeden Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • bethanyxhewitt Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England

    Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • doncmccall Don McCall (@doncmccall) reported from Reading, England

    @O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • karen_c38 Karen (@karen_c38) reported

    @o2 are going to lose so many customers after a 17% price increase. Been with them a long time and the signal is getting worse and absolutely no benefits to being with them. @MartinSLewis does this increase give us the opportunity to cancel the contract early?

  • sparky_ducky Dannielle (@sparky_ducky) reported

    Hey @O2 are there any network problems today? Seem to have no service the last few hours 🤔

  • Maths_with_M Maths_with_Martin (@Maths_with_M) reported

    A 17.3% increase is insulting @O2 (thanks for the email today) 22+ years as a customer from the days of "Genie", and this is not the time to be hitting customers hard with unreasonable price hikes. What's your profit margin on this increase? 100% scandalous.

  • GWA1873 GWA (@GWA1873) reported

    18% increase for a monthly network service that is very very poor. Shocking. @O2. Your technical support and back up is pretty woeful also.

  • RyanStr63842929 RyanStrain (@RyanStr63842929) reported

    @O2 you have got to have the worst customer care service in any mobile service provider. I have made 4 calls and they either don't listen or just hang up

  • hannahcopues Hannah Copues (@hannahcopues) reported

    @O2 why can’t I purchase a new iwatch? I’ve been an existing customer for 20 years, amazing credit and can’t see to purchase online or over the phone. Is there an issue with your system? The person spoke to said it’s not a credit issue it’s just says something has gone wrong

  • John10649040 John John. ( who’s John ? ) (@John10649040) reported

    @virginmedia @O2 Uhhhhh! Never thought of that . Why ask such a stupid bloody question . They come out with the same response ! “ oh we’re working as hard as we can to fix the local mast that’s down “ JOKE ! Well you lumped me with them so my 15 plus years I’ve been with Virgin end Jan 24

  • RDCP7 Ros Donaldson (@RDCP7) reported

    @O2 I want to cancel and I can’t even do that ?

  • Nitromanuk Nitroman Bring back B4🇬🇧🇨🇦🇺🇲🇦🇺🇳🇿🇮🇱 (@Nitromanuk) reported

    @O2 I've had enough now. I can't get in contact. Tried every possible way. My local mast has been down 6 weeks.

  • LiamGM90 LiamGM ⚫️⚪️⚫️⚪️ (@LiamGM90) reported

    @VirginMediaCorp We have a big Big problem the contract am on with you @O2 so why is it when I've not got a sim with u that I don't use u have cheek to charge me still when THE SIM ain't active Am a virgin media customer NOT 02 @virginmedia