O2 Outage Report in Crowthorne, Bracknell Forest, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Crowthorne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crowthorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at O2
O2 is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Crowthorne, Bracknell Forest, England
The most recent O2 outage reports came from the following cities: Pirbright, Slough, Ascot and Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Pirbright |
Phone | |
| Slough |
Phone | |
| Ascot |
Phone | |
| Reading |
Phone | |
| Reading |
Phone | |
| Slough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Crowthorne, England
Latest outage, problems and issue reports in Crowthorne and nearby locations:
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Dan Patel
(@dan_patel90) reported
from
Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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peter
(@peter33266430) reported
from
Slough, England
@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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Greg Meeres
(@akasha303) reported
from
Twyford, England
@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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Ann
(@AnnKerridge) reported
from
Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron
(@MainManz1) reported
@O2 can you help me with why your WiFi isn't working for me, I have a feeling I may have hit the data limit but my online account won't show how much I've used!
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Sal
(@SalBee76) reported
@O2 No problem. I'll forward the text now.
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🌫
(@joehiattt) reported
@Masterson_Josh1 @O2 Shut up josh u little ****
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Jane Kerr 😀#idonotcomply 🙂#takeoffthemask
(@TeamBaDJane) reported
@O2 I'm doing absolutely nothing to cut my carbon footprint because the whole thing is bollocks. Any company that promises to commit to net zero immediately puts themselves on my personal blacklist. I will never support a company that promises to reduce people's living standards.
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James
(@JamOnScones) reported
@O2 swapped to your network because you show ‘good indoors and outdoors’ signal for 4G & 3G where I work (S64 9RH) yet I barely get 3G outside and I’m lucky for 1 bar of E inside...
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Cornishview
(@Cornishview) reported
@MarkEvansO2 @O2 You are tweeting bollocks. #CO2 has nothing to do with changing Climate. Mobile phones help contaminate our planet. It is the batteries they use...
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jamie paton
(@jamiedodgr) reported
Hey @O2, I never leave my house and play Fifa like I have no dad to cut my carbon footprint #O2VsCO2
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Amy Tanner
(@JudgeFriends) reported
Devices in my house. I've paid for a device and pay for a current contract to have fast Internet available to me and this is becoming a real issue for me. Please can you advise me.@NETGEAR @NETGEARhelp @O2
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PFS
(@pfshoreditch) reported
@SonyUK @O2 Any news on the Xperia 1iii coming to the 02 network? 🙌
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Amy Tanner
(@JudgeFriends) reported
@NETGEAR @O2 I have purchased a netgear nighthawk M1 mobile router. A few months ago the 5g on the dual band has stopped working, every device connected to it says no Internet connection. I have tried everything I can think of to fix this. I need to use it on dual band for the...