O2 Outage Report in Crowthorne, Bracknell Forest, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Crowthorne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crowthorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Crowthorne, Bracknell Forest, England
The most recent O2 outage reports came from the following cities: Sandhurst, Slough, Pirbright, Ascot and Reading.
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Community Discussion
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O2 Issues Reports Near Crowthorne, England
Latest outage, problems and issue reports in Crowthorne and nearby locations:
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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samantha
(@smnthklly) reported
from
Reading, England
@zoeonpop @O2 That’s why I swapped years ago, often I wouldn’t even have 3G either! Madness. Much happier with 3 even though their signal is meant to be much worse, on the whole it’s so much better than I found o2!
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Primmy💁🏾
(@Primrose_Hikwax) reported
from
Slough, England
@O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able
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Ann
(@AnnKerridge) reported
from
Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Mia Johnston
(@miajohnston1967) reported
from
Bracknell, England
@O2 very poor customer services fuming is an understatement 😡
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Andrew Leason
(@ANDREW0675) reported
from
Woodley, England
@O2 Yeah about those LOL up to end of last year I had no issues at all getting the weekly free hot drink at Cafe Nero while this year I think I have been able to get it only once or twice as always been out of stock both days 😫😂
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peter
(@peter33266430) reported
from
Slough, England
@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Kirsty Ann
(@PandaEyesKirsty) reported
from
Maidenhead, England
@AmazonUK I have made a large order and it has been delivered to a Amazon locker. This locker is in a private @O2 building. THIS WAS NOT STATED AT THE TIME I ORDERED! Now they're refusing me access so my daughters birthday presents are not able to be collected!!😭 HELP!
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Tim Cawte
(@timlimbim) reported
from
Maidenhead, England
Wow @O2 honestly cannot believe how poor your service was this evening. Incompetent advisor with seemingly unusable (almost useless) systems. #complaint #poorservice
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Stephen ♏️🏳️🌈
(@SequinSte) reported
from
Barkham, England
@O2 your website is broken for ordering. I can’t order an I watch 🤬
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Nasira
(@NasiraKasmani) reported
from
Maidenhead, England
@O2 unbelievable service from the #CustomerService agent today, so rude lady called Ambreen kept speaking over me. Unacceptable that staff have the audacity to speak to customers in such a manner and instead of resolving an issue escalate it to another level. Who do I complain to
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Aik Saath
(@AikSaath) reported
from
Slough, England
@sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Stephen ♏️ - Mulia Jorris.
(@SequinSte) reported
from
Barkham, England
@mnosborn @O2 Friend did the same. They said 3-4 weeks so he cancelled the order even though on the site it said in stock 🙄🙄 rubbish service
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Bari Heer
(@B_Heer84) reported
from
Wraysbury, England
@O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Andrew Leason
(@ANDREW0675) reported
from
Reading, England
@O2 any reason for awful 3/4G reception in/around Reading train station - can’t listen to any music, use social media, do emails..nothing in general...not just peak times Mon-Friday either..don’t see people who are prob on other networks w/ this issue...it’s shocking service tbh
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Hawkins
(@bobsyhawkins) reported
@O2 Yes, everything is up to date, including payments on the app? No recent changes have been made. It is really odd. I still cannot make or receive calls, and it is not connecting to your network.
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Robert Hawkins
(@bobsyhawkins) reported
@O2 Hi, can you please help me. My phone is saying it is not registered to the O2 network for some reason, and I can not make or receive calls. I have tried resetting the phone and taking out and replacing the SIM, but still no luck. I need to have cellular coverage urgently. TIA
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Hannah Horner
(@horner_hannah) reported
@O2 Hi, I’ve tried DM and calling and no results. How am I suppose to contact you as I need help with my account (new number)
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Robert Hawkins
(@bobsyhawkins) reported
@O2 I have provided all the information via DM but still heard nothing back. I'm afraid I will have to cancel my bill with you due to a lack of service if this is not resolved immediately. This is so unacceptable.
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David Thompson
(@DaveThompson78) reported
@O2 Really unhappy with your recycle service. And so are many others by the looks of it. This needs investigating.
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Cheryl Saunders
(@CAS84Teach) reported
@O2 This is constant, and I’ve already experienced poor service from o2 when I was claiming on my insurance for a damaged phone back in December ‘22. Not good when I work full time, have 2 wee ones (one with complex needs) and can’t be glued to my phone “on hold” Needs sorting.
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Kevin Yeo
(@yoyok73) reported
Feeling that it is a bit strange that the longest I have actually spent on a phone call is waiting to port my number to @O2. @O2 is this really what your customer service is like? Waiting for 35 minutes to speak to someone with a potential queue of an hour!
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Nuno CLÁUDIO
(@NunoCLUDIO3) reported
@virginmedia @TheBHF @O2 Do not sign up with Virgin. Customer services truly awful. Although no fault of my own, did fail credit score because of virgin media. Consequently I am paying over 3k a year on my mortgage. Truly a dreadful company. Sky is better.
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~emma~
(@emma87_) reported
@Bad_Gamer_Glenn @O2 Ah your wife is abbie, i did speak to her. She left me a voicemail explaining the circumstances but i had to call her back and explain im just a customer too
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John Oldroyd
(@Jeko7171) reported
@O2 Anyone offering customer service? No access via phone, chat or DMs! Keen to know why my airtime tariff has just increased by 25% mid contract with no explanation