O2 Outage Report in Crowthorne, Bracknell Forest, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Crowthorne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crowthorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (12%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Crowthorne, Bracknell Forest, England
The most recent O2 outage reports came from the following cities: Reading and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Phone | |
| Reading |
Phone | |
| Slough |
Internet | |
| Reading |
Internet | |
| Camberley |
Wi-fi | |
| Camberley |
Phone |
Community Discussion
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O2 Issues Reports Near Crowthorne, England
Latest outage, problems and issue reports in Crowthorne and nearby locations:
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Bari Heer
(@B_Heer84) reported
from
Wraysbury, England
@O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Dan Patel
(@dan_patel90) reported
from
Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Ann
(@AnnKerridge) reported
from
Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Andrew Leason
(@ANDREW0675) reported
from
Woodley, England
@O2 Yeah about those LOL up to end of last year I had no issues at all getting the weekly free hot drink at Cafe Nero while this year I think I have been able to get it only once or twice as always been out of stock both days 😫😂
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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peter
(@peter33266430) reported
from
Slough, England
@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Mia Johnston
(@miajohnston1967) reported
from
Bracknell, England
@O2 very poor customer services fuming is an understatement 😡
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Darren
(@MADSDarren) reported
@O2 Extremely poor customer service from O2. Upgrade due last year, attempted to upgrade recently but it was placed on hold due to a “technical error” (confirmed multiple times BY YOUR TEAM). When we tried to cancel instead, told we owe £400 and no resolution offered.
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jamie “the scale tech” smith
(@jamiesmith2617) reported
@O2 @Crdv3 My monthly bill has gone up by £10 also, been with o2 over 20 years! Not had any kind of long customer benefits or reductions. Will not be upgrading with them next time
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THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP
(@TheLimpingMerc) reported
Can’t wait until all my contracts/device plans are up with @O2 as the new app is absolutely terrible (5 emails all basically same thing to fail on last one) & prices are absolutely atrocious! Will def be moving to better deals for sure…
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Em
(@drunkensquib) reported
@O2 That’s not the issue, the issue is my service is restricted with paying twice. Partners phone is the same! Is there an ongoing issue ?
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Jawad Bashir
(@JawadBashir97) reported
@O2 Hi, I am having a on going issue with setting up my mobile service for my Apple watch ultra 2 since the 24th of December, making it exactly 4 weeks now. I have spoken with customer service through the phone every week.
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yvette ultra terf👀 🦖🏴☠️🇬🇧🇮🇱
(@yvetteTerf) reported
@O2 keep having phone calls , suspected spam. Call centre telling me that I need a new sim due to 5g network. Very persistent
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John Till
(@JohnTillUK) reported
@O2 To be honest I don’t want to waste any more time, it’s just disappointing as a customer of 29 years and a strong brand advocate, to see a previously great service slowly go down the pan.
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🏆Auld Yin🏆
(@SaintlyChild) reported
@O2 Tried all that. Got various useless people from the Philippines to South Africa. How about you just try a little bit of customer service. And try and contact me.
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Tractorgal Always 💙💙🍺🍺
(@tractor_blue) reported
@O2 Your new app is bloody awful. Cannot see how much I’ve used on my phone with the competitions I’ve texted in, so I roughly how much my bill is going to be in February, shambles!!!
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arcadian
(@axiom68) reported
@O2 Hi O2. I have asked Honor to respond to serious issues with their phones. They have fobbed me off to the point where I became more colorful with language. They are using this as an excuse to block me. You provided this phone so I need your help with a formal complaint.