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O2 Outage Report in Crowthorne, Bracknell Forest, England

Why is my O2 service not working?

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Crowthorne, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crowthorne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Crowthorne, England

The most recent O2 outage reports came from the following cities: Maidenhead, Guildford, Reading, Aldershot, Wokingham, Woking, Farnham, Sandhurst, Slough, and Pirbright.

CityProblem TypeReport Time
Maidenhead Internet 5 days ago
Guildford Internet 14 days ago
Reading Total Blackout 19 days ago
Aldershot Phone 26 days ago
Reading Total Blackout 1 month ago
Wokingham Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Crowthorne, England

Latest outage, problems and issue reports in Crowthorne and nearby locations:

  • RobertBlevin
    Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • HarryRobertson5
    Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

  • oliviakhwaja
    Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

  • HarryRobertson5
    Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

  • ecsg1798
    Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON

  • BecOz14
    Bec Osborne (@BecOz14) reported from Camberley, England

    Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

  • ecsg1798
    Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE

  • owengmusic
    Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

  • RossBrown1_1
    Ross Brown (@RossBrown1_1) reported from Wokingham, England

    @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

  • bethanyxhewitt
    Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England

    Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

  • ninavdbennett
    Nina Van Driel (@ninavdbennett) reported from Windsor, England

    @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

  • miajohnston1967
    Mia Johnston (@miajohnston1967) reported from Bracknell, England

    @O2 very poor customer services fuming is an understatement 😡

  • AnnKerridge
    Ann (@AnnKerridge) reported from Wokingham, England

    @O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

  • laracking
    ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • B_Heer84
    Bari Heer (@B_Heer84) reported from Wraysbury, England

    @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

  • JonLeePButler
    Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England

    @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

  • tobyd360
    Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • sally290718
    sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint

  • dan_patel90
    Dan Patel (@dan_patel90) reported from Reading, England

    @O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jones_davy
    Davy Jones (@jones_davy) reported

    @BorisJohnson @virginmedia @O2 We can't go to Europe anymore you fetid *******. So who gives an actual ****, apart from you with your sad shtick.

  • Mxdir
    Mxdir (@Mxdir) reported

    @O2 hi team. I've just paid £168.48 as an "other amount" in the app, because the call charges didn't appear elsewhere, but now when I access myo2 via desktop I see the -£141.11 above the 'other' option. Will my service be restored? Kinda urgent, thanks.

  • BeccaArwen
    Becca Arwen (@BeccaArwen) reported

    @O2 Also a great way for you to get more money and I already have changed it’ has BT thought about fixing their or is a practical solution.

  • sarniejewell
    Sara (@sarniejewell) reported

    @BorisJohnson @virginmedia @O2 Are you trying to take credit for this, you appalling ****?

  • NicolettaTurci
    washyourhands (@NicolettaTurci) reported

    @NadineDorries @virginmedia @O2 I think you should speak to vodaphone in the UK, it is UK out of Europe and by the way the Europeans with double nationality will never vote tories !

  • marcuscpatrick
    Marcus Patrick (@marcuscpatrick) reported

    @BorisJohnson @virginmedia @O2 Yeah whatever. More parties? Ones you went to, but are now blaming a Civil servant? It's your government, for god's sake - you are (laughable) in charge. But you won't accept responsibility for anything. You really are a useless, pathetic, desperate little man - god help us all!

  • steelclogs
    Mr Mick NL 🇳🇱 (@steelclogs) reported

    @NadineDorries @virginmedia @O2 Garbage and lies. Own your own ****.

  • fakeaccount1939
    penny flynn (@fakeaccount1939) reported

    @NadineDorries @virginmedia @O2 OMG. They’re either stupid or think the U.K. public is.

  • Decado73
    Y H (@Decado73) reported

    @O2 hi, just got a contract, but can't activate volt, existing virgin media customer, please advise

  • davidowens0107
    when a Govt Cons the Gullible (@davidowens0107) reported

    @NadineDorries @virginmedia @O2 Looks like you are bereft of information again, Nadine. The European Commission cannot interfere in private company business strategies in 3rd country jurisdictions (the UK). You need to read facts…. You never do