O2 Outage Report in Crowthorne, Bracknell Forest, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Crowthorne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crowthorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Crowthorne, Bracknell Forest, England
The most recent O2 outage reports came from the following cities: Reading, Camberley and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Camberley |
Wi-fi | |
| Camberley |
Phone | |
| Godalming |
Phone | |
| Godalming |
Phone | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Crowthorne, England
Latest outage, problems and issue reports in Crowthorne and nearby locations:
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Ann
(@AnnKerridge) reported
from
Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Mia Johnston
(@miajohnston1967) reported
from
Bracknell, England
@O2 very poor customer services fuming is an understatement 😡
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Dan Patel
(@dan_patel90) reported
from
Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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peter
(@peter33266430) reported
from
Slough, England
@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Wendy
(@Wendy22x) reported
@O2 Hi. I have been trying to get through by phone to cancel my contract - hold times are too long and no response via online chat. How do I cancel without having to call? I have my PAC code and have transferred my number - is that enough?
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Steven S
(@SJSDons) reported
@O2 please change your telephone hold music or employ more agents, it’s absolutely grim listening to the same garbage for 45 mins plus every time I call!
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Kariza 🌸
(@KarizaJane_) reported
@TicketmasterCS @O2 Hi, I’m trying to access the o2 presale for Pulp at Wyrhenshawe but it keeps saying I need a code and wait for gen sale? Even though I’m going via the o2 priority app. I have a screen recording I can DM. Please can you help, thanks.
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Kariza 🌸
(@KarizaJane_) reported
@TicketmasterCS @O2 Hi, I’m trying to access the o2 presale for Pulp at Wyrhenshawe but it keeps saying I need a code and wait for gen sale? Even though I’m going via the o2 priority app. I have a screen recording I can DM. Please can you help, thanks.
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Shearsy
(@Shearsy_23) reported
@O2 Been trying to cancel my contract with you for 40 minutes on phone
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SamChapman
(@SamChapman9) reported
@bastille show 10 of 10 @O2 awful! Played drum and bass of other people’s songs and then started playing new material on what was supposed to be a show of your first 15 years. So many walked out
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John Kirby
(@csljohnkirby) reported
Wow, @O2 are hard work, been on the phone for nearly 2 hours, before being cut-off, but to their credit they did call straight back, however, now been on for further 20 minutes, why does simple changes take so long, they have disconnected the call again. Terrible service, having to speak to four different people, across three departments. @Ofgem @MartinSLewis
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Rhian Gregory
(@mummyonwheels) reported
@O2 hi, can’t sign in to the o2 priority app?
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Jonny Reeves
(@6Rangiku9) reported
@O2 i have a problem with my network on samsung galaxy s22 ultra, I cannot receive or make calls or texts and i have no data connection on my Unlimited eSIM. I CAN'T request help from O2 as i can't call via 202 or any other number as it just drops the call instantly. It started 18th November 2025 early morning. Please can you help me reset my eSIM or check provisions are set up on my account for 4G/5G as my eSIM is constantly connected to WCDMA (900).
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Wendy
(@Wendy22x) reported
@O2 Hi. I have been trying to get through by phone to cancel my contract - hold times are too long and no response via online chat. How do I cancel without having to call? I have my PAC code and have transferred my number - is that enough?