O2

O2 Outage Report in Broxbourne, Hertfordshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Broxbourne come from postal codes EN10.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Broxbourne, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Broxbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Broxbourne, Hertfordshire, England 04/13/2025 16:25

April 13: Problems at O2

O2 is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Broxbourne, Hertfordshire, England

The most recent O2 outage reports came from the following cities: London, Broxbourne, Ware, Buckhurst Hill, Finchley, Romford, Harringay, Tottenham, Welwyn Garden City, Colindale, Wood Green, Edmonton, Enfield Town and North Finchley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomBroxbourne Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomWare E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Broxbourne, England

Latest outage, problems and issue reports in Broxbourne and nearby locations:

  • AndrewTRIrwin Andrew Irwin (@AndrewTRIrwin) reported from London Colney, England

    @EmmaShubrook @O2 Agreed. I have no signal at all

  • Craigcanfield Craig Canfield (@Craigcanfield) reported from Welwyn Garden City, England

    @O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr

  • keldaaa Kelda🍹 (@keldaaa) reported from Romford, England

    Not sure why I’m paying over £40 a month for a phone network that constantly loses internet connection, so I can’t do a thing on it. @O2 🙄

  • jmcomms Jonathan Morris 📱📸 (@jmcomms) reported from London Colney, England

    @VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.

  • DimitthriV Dimitthri Vithanage (@DimitthriV) reported from London Colney, England

    @O2 what is going on! 😭😭 Even when I have signal it's so slow!

  • LydiaElenaxo Λυδια-Έλενα (@LydiaElenaxo) reported from Tottenham, England

    After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today

  • andrewstokes1 ANDREW STOKES (@andrewstokes1) reported from Romford, England

    @O2 are you having network issues today in the RM1 area as getting only 1 bar and sometimes none at all with calls and sms failing to send or connect on more then one device

  • hadhamlane Andy Lane (@hadhamlane) reported from Bishop's Stortford, England

    @O2 ...and then when you’re signed up they change your deal to make you worse off. #O2 reducing the friends & family discount for a loyal customer is the last straw for me.. #O2

  • Steve_Edwards77 Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England

    @westspice @O2 Awful service for me today!

  • sjetaylor Sarah Taylor (@sjetaylor) reported from Loughton, England

    @Johnny_Slack I’ve been with @O2 for 20+ years but once contract expires in August will be moving suppliers as they don’t look after their customers - no loyalty perks nothing - poor coverage where I live and work so it’s bye bye

  • tomtilly28 Adam Dack (@tomtilly28) reported from Harlow, England

    @O2 what are u doing my phone has just died logged in and all my service been disconnected why !!! Idiots

  • ItsMeEllisxD Ellis Brown (@ItsMeEllisxD) reported from London Colney, England

    @O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!

  • usmanyounas0011 Usman Younas (@usmanyounas0011) reported from Walthamstow, England

    @HowardGriffiths @O2 i have few screen shots of different areas when it’s service just disappears, call failed and only 1 bar, will share screen shots with @O2 3/3

  • Greekphotoguy Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    Dear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.

  • banafshbanafsh banafsheh (@banafshbanafsh) reported from Waltham Abbey, England

    @TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x

  • aktyrrell Andy Tyrrell (@aktyrrell) reported from Walthamstow, England

    @harwood_steve @O2 @EE EE service is shit around Chingford guys I work with never get a service I'm o2 never had a problem. Probably the country you're in. Plus we always get upgraded at the o2 by the o2 Angel's.

  • PaulWRamsay #HellomynameisPaul (@PaulWRamsay) reported from London Colney, England

    Really bad service from @O2, having calls from a shop to pressure into upgrades, no really clarity when calling 202 to ask what’s going on-I think I need a new network!

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • bks67 bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

  • Greekphotoguy Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    @LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • dartduignan180 sean duignan (@dartduignan180) reported from Culmore, Northern Ireland

    @virginmedia @O2 But not your customer service when it comes to cancelling an order

  • ACDC16738798 ACDC (@ACDC16738798) reported

    @96Swinger @virginmedia @O2 Virgin media is worst internet provider and service I’ve ever had totally regret changing to it .

  • whereswallyXxi LynnNicks 🏴󠁧󠁢󠁳󠁣󠁴󠁿🌊🇺🇸 (@whereswallyXxi) reported

    @O2 Hi, I am being absolutely bombarded with spam calls for a while now and I am already registered on thing thats supposed to stop this. Is there anything you can do as my networkk to help? Thanks.

  • TheGreenHour HeureVerte (@TheGreenHour) reported

    @virginmedia Congrats on your merger with @O2! Perhaps when you guys have finished slapping each other on the back, you can get round to fixing my TV & Broadband? On the blink for two weeks now, zero Customer Service communication and the website is gaslighting your customers.

  • CatCalledMollen Mollen (@CatCalledMollen) reported

    @virginmedia @O2 Guess what? My VM Gigabit broadband is offline... AGAIN!! VM website says there's no issue at my address.

  • smithmacca michelle smith (@smithmacca) reported

    @96Swinger @virginmedia @O2 Let’s hope service is better 🤔😳

  • djt81 Dave (@djt81) reported

    @O2 I'm paying top dollar for a 5G contract and not even able to make calls or send texts never mind about anything else. Reaching out to you via @McDonaldsUK free wifi (thanks guys)

  • garytelling Gary Telling (@garytelling) reported

    @O2 What does joining with @virginmedia mean to me? Mobile bill going up (or down)? Virgin taking over my plan?

  • jeffro0906 jeff (@jeffro0906) reported

    How ******** does it take 24hrs to activate a new SIM card on an upgraded phone? Genuine question, @O2 are telling me “just keep switching your phone on and off during this period” the buttons on my phone will be ****** after 24hrs of switching it on and off. #PissPoor

  • smellymafingers Smellmafingers (@smellymafingers) reported

    @96Swinger @virginmedia @O2 Willit mean an end to Asian customer service people called " Archie " or " june" mishandling complaints ? Or better still investment into UK only call centres for UK business?