O2

O2 Outage Report in Buckhurst Hill, Essex, England

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The latest reports from users having issues in Buckhurst Hill come from postal codes IG9.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Buckhurst Hill, Essex, England 05/04/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Buckhurst Hill, Essex, England

The most recent O2 outage reports came from the following cities: London, Leyton, Southwark, Hammersmith, Romford, Hampstead, Hornsey, Hackney, Newham, Lewisham, Upminster, Broxbourne, City of Westminster, Fulham and Tower Hamlets.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLeyton Phone
United KingdomSouthwark Total Blackout
United KingdomHammersmith Phone
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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O2 Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

  • kostas1903 Esmer Ozan (@kostas1903) reported from Bexleyheath, England

    @O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.

  • martinkay11 Martin Kay (@martinkay11) reported from Wandsworth, England

    Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

  • MCFCLondon Tueartsboots 🐝🌹✝️🇬🇧🇺🇸 (@MCFCLondon) reported from East Ham, England

    @O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately

  • Mr_ISC Pasha (@Mr_ISC) reported from Wandsworth, England

    Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

  • markh4780 Mark Harris (@markh4780) reported from Kensington, England

    @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

  • rfothergill Ricci Fothergill (@rfothergill) reported from Brentwood, England

    @O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.

  • Claudiasabram Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • aydenwilsonHE Ayden Wilson (@aydenwilsonHE) reported from Hackney, England

    Anyone else lost @O2 signal?

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • sladey66 It’s only curly at the front (@sladey66) reported from Camberwell, England

    Is anybody else getting no service from o2? It’s been woeful for weeks @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jervetheswerve er...... (@Jervetheswerve) reported

    @O2 I am trying to change my tariff and can't select the one I want other than the suggested ones. Best way to get support for this?

  • katiejenkins4_ katie (@katiejenkins4_) reported

    @O2 is an absolute joke. Been trying to get ahold of someone to sort an upgrade out since 4pm and have now had the phone cut off mid call twice! Rubbish customer service.

  • berrynelson7 b4BERRY (@berrynelson7) reported

    @O2 Sure no problem

  • JLFx Jodie Perkins (@JLFx) reported

    @O2 is there anyone who can help me? I’ve been promised four calls backs since 19th December, I’ve sent emails and spoken to your online chat, and have heard nothing back from anyone. I’m fed of calling, having to explain the issue and then be told I’ll be called back

  • gareththetechie Gareth Molyneux (@gareththetechie) reported

    @O2 Hello! Just to let you know, I got an SMS today pretending I’ve had a billing problem with my account. Reported to their web host and action fraud - do you want a copy too? :)

  • ClockLox lox around the clock (@ClockLox) reported

    @O2 hi O2 is there any chance of getting to speak to a real human being to get some tech support that goes beyond the how to switch on a personal hotspot I have an urgent tech issue but unless my phone is stolen I can’t speak to anyone

  • steffiegc Steffie (@steffiegc) reported

    @O2 What hasn’t happened! Thankfully you have at least one person in your customer service who is a decent person! It’s a big mess and thanks for causing my aniexity to be through the roof :(

  • richie_x0 Richie シ 🐝 (@richie_x0) reported

    @O2 Hey. I'm trying to upgrade but I can't login. I keep getting a timeout message soon as I press "sign in" after typing e-mail and password. Cleared cache and cookies for the website already but no luck.

  • tupsleymusic Jon Weller (@tupsleymusic) reported

    @O2 I clicked on the PLUS sign and it just opens up the t and c for the extra. No option to cancel

  • aaronjb Aaron Brailsford (@aaronjb) reported

    Hey @O2 - does an iPhone 12 Pro Max bought from you come with eSIM or a nano SIM? If it's an eSIM does it support using a nano SIM at the same time for dual-SIM in the UK and would the second SIM need to be same network or not?