O2

O2 Outage Report in Buckhurst Hill, Essex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Buckhurst Hill, Essex, England 12/06/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Buckhurst Hill, Essex, England

The most recent O2 outage reports came from the following cities: Islington, Hackney, London, City of London, Waltham Cross, Ilford, Hammersmith, Bexleyheath, Poplar, City of Westminster, Romford, Erith, Barnet and Southwark.

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City Problem Type Report Time
United KingdomIslington Internet
United KingdomHackney Internet
United KingdomLondon Phone
United KingdomCity of London Phone
United KingdomWaltham Cross Internet
United KingdomLondon E-mail

Community Discussion

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O2 Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

  • kostas1903 Esmer Ozan (@kostas1903) reported from Bexleyheath, England

    @O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.

  • MCFCLondon Tueartsboots 🐝🌹✝️🇬🇧🇺🇸 (@MCFCLondon) reported from East Ham, England

    @O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?

  • fbateallthepies Dowsey 🏆 CHAMP19NS 🏆 (@fbateallthepies) reported from Camberwell, England

    @O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

  • rfothergill Ricci Fothergill (@rfothergill) reported from Brentwood, England

    @O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.

  • Claudiasabram Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

  • markh4780 Mark Harris (@markh4780) reported from Kensington, England

    @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

  • sladey66 It’s only curly at the front (@sladey66) reported from Camberwell, England

    Is anybody else getting no service from o2? It’s been woeful for weeks @O2

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • martinkay11 Martin Kay (@martinkay11) reported from Wandsworth, England

    Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

  • aydenwilsonHE Ayden Wilson (@aydenwilsonHE) reported from Hackney, England

    Anyone else lost @O2 signal?

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • Mr_ISC Pasha (@Mr_ISC) reported from Wandsworth, England

    Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MartinJTelf Martin James 🇪🇺🇪🇺🇪🇺🔸💙 (@MartinJTelf) reported

    @NadineDorries @virginmedia @O2 You are really that stupid, it’s not the EU that have imposed roaming charges on U.K. its business decisions by mobile companies to reimpose them.

  • emilyjade_xo 𝐸𝓂𝒾𝓁𝓎 𝒿𝒶𝒹𝑒 💁🏼‍♀️ (@emilyjade_xo) reported

    When are @O2 going to to sort their network problem out 🤬 constantly not being heard on the phone whilst due important calls are not ideal

  • Guybrush747 Guybrush T. (@Guybrush747) reported

    After being a loyal and happy customer for 8 years I will be leaving @ThreeUK when my contract ends later this month. Visiting my parents later this year for a month would cost me over £50 in roaming charges on a new @ThreeUK contract. It will cost me £0 with @O2. No brainer!!

  • 1pab Paul Bennett (@1pab) reported

    Hey @O2, might your network be blocking outbound text messages to a particular number? I never receive messages to my @Garmin InReach that are sent by my wife's phone.

  • GiveUpTheJosh Forty-Nine Sea Horses (@GiveUpTheJosh) reported

    @O2 Went into store and they fixed it within 30 seconds. Again, you insinuating something so simple, is implying I'm an idiot. Tone it down with the sarcy stuff huh? You're not helping at all, just trying to make more money. Won't come to the official Twitter of O2 for help again.

  • terryha97101137 TERRY @57 (@terryha97101137) reported

    @O2 your customer service is appalling. November 13th I upgraded and paid my balance. I still havent received my new phone and am now paying for 2 contracts. I cannot get through to anyone ans no-one phones me back

  • hawkytalky111 The original (@hawkytalky111) reported

    @O2 hi, I have just logged into my account to check my bill and my agreements aren’t visible. I spoke to someone on the phone yesterday and they weren’t able to fix it. Any idea on how to rectify? Thanks.

  • mr_w_snapper Lee B (@mr_w_snapper) reported

    Going to close my @O2 account and switch to another mobile network that can actually provide 4G roaming in North America. Who should I switch to?

  • davegilsenan Dave Gilsenan (@davegilsenan) reported

    @O2 I still can't log in to Internet banking because of your terrible service. No signal and no texts over wifi.....get it together O2.

  • GMU12PHY Gray (@GMU12PHY) reported

    C'mon @O2 why is it taking so long to fix a network fault. Its been a week now! 😩