O2 Outage Report in Buckhurst Hill, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Buckhurst Hill, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Buckhurst Hill, Essex, England
The most recent O2 outage reports came from the following cities: London, City of London, Barnet, Hackney, Enfield Town, Hammersmith, Kensington, Poplar, Brentwood, Muswell Hill, Chingford, Southwark, Ilford, Paddington and Hatfield.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| Barnet |
Phone | |
| Hackney |
Internet | |
| Enfield Town |
Total Blackout |
Community Discussion
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O2 Issues Reports Near Buckhurst Hill, England
Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:
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NEW YT VIDEO - LINK IN BIO🚨
(@zakariyaa_b) reported
from
Poplar, England
@O2 I’m not your customer but I am CERTAIN that this violates GDPR as well as the Data Protection laws
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James Miller
(@jameskibwe) reported
from
Stratford, England
@O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.
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Jody Randall Esq.
(@jodyrandall) reported
from
Walthamstow, England
@O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.
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Paul McCaffrey
(@PaulMacca1976) reported
from
Islington, England
People be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@O2 when are u gonna fix the blooming mast in edgware it's been days without signal
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Owura kwame
(@Y_Dollars) reported
from
East Ham, England
I can't make or receive calls for the past one hour @O2 try and fix this asap!!!
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Tom Quinn®
(@TomTheProducer1) reported
from
City of London, England
@FelicityHannah @O2 network capacity will quickly become the story of WFH and could spark the revolution
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 I can’t make calls from my mobile even to 202 can costumer service call me please very urgent!!!!!!!!
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Raru
(@raru1980) reported
from
Poplar, England
Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.
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Jessica ♡
(@jessicao96xx) reported
from
Bexleyheath, England
@O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!
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Tommy Pickles
(@DJTommyPickles) reported
from
Camberwell, England
@O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network
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Lukas DiSparrow
(@LukasDiSparrow) reported
from
Camberwell, England
I wanted to ask chat support at @O2 IS IT POSSIBLE TO UNLOCK MY OLD PHONE. The idiot spent 45 MINUTES just asking ME security questions. STOP WITH THIS UNGA BUNGA CUSTOMER SERVICES. 45 MINUTES of bullshit and not one answer WTF. ******* morons.
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Jade Wheatley
(@JadeWheatley_) reported
from
Paddington, England
Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬
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MRS
(@TweetMRS) reported
from
Camberwell, England
“The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Fr Chris Phillips
(@phillipsc) reported
from
Camden Town, England
@O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Phillips
(@SarahPhillips71) reported
@O2 shocking customer service not had any phone service all this week unless on wifi tried to speak to customer services & got cut off because they were experiencing high call volumes, some form of compensation really would be appreciated for not providing the service i pay for.
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Shah Islam
(@ShahIsl16007604) reported
@davepakey71 @O2 @MarkEvansO2 has your engineers along with customer services gone on strike??
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Dave Pakeman
(@davepakey71) reported
@O2 But like CS all I get is the same response change sim ,network busy ,it’s your phone which is bull💩
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SupportingMidfielder
(@SMidfielder_FM) reported
@MrKarlWilson @PK1_F1_Fan @O2 Nice to know I am experiencing the same then... EE were absolutely brilliant I thought. I've ordered a phone, and between o2 and DHL it's been lost and no one seems to be bothered to want to help me!
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John Matthews
(@BIG5TAN) reported
@virginmedia @TheBHF @O2 After nearly 30 years with Ntl then yourselves I've had enough. I'm cancelling due to your poor customer service also raising a complaint with OFCOM.
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Dave Pakeman
(@davepakey71) reported
@MarkEvansO2 about time you sorted out custom services & when a call drops off because of 💩 signal you @o2 provide have the decency to call a customer back 😡
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Shah Islam
(@ShahIsl16007604) reported
@O2 Hi o2 how about providing a decent network to make calls without any difficulties!! I have been hearing ongoing mast issues for over 6 months, are your engineers on strike???
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Gareth Lewis
(@Glewis81) reported
@O2 how is it possible for customers to move to @virginmedia who use your network to get a better deal? iPhone 14+iPad 9th gen with 25gb for £46.50 with virgin, best I was offered on an upgrade was £41.50 for just the phone and that was having to us a corporate discount!
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?
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pammii
(@pamt1961) reported
@O2 have been trying to speak to someone for 3 days, I need some help with my account, what's going?