O2 Outage Report in Buckhurst Hill, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Buckhurst Hill, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Buckhurst Hill, Essex, England
The most recent O2 outage reports came from the following cities: London, Ilford, Paddington, Hatfield, Barnet, Upminster, Hackney, City of London, Abbey Wood, Harringay, Harlow, Newham, Tower Hamlets, Chigwell and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ilford |
Wi-fi | |
| London |
Internet | |
| Paddington |
Phone | |
| Paddington |
Phone | |
| Hatfield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Buckhurst Hill, England
Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Dowsey 🏆 CHAMP19NS 🏆
(@fbateallthepies) reported
from
Camberwell, England
@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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Raf
(@Mr_Rafal) reported
from
Hackney, England
Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Mr Grayburn
(@PaulGrayburn) reported
from
Romford, England
@kythespy @O2 Deleted it now, **** ‘em.
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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Claudia Simms Abram
(@Claudiasabram) reported
from
Islington, England
@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stu
(@Inthemanshed) reported
from
Macclesfield, England
@O2 send me a link to DM you please. I’ve spoken to a o2 employee but still have no network!
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Ayomide Isreal
(@EDIMOYA906) reported
@O2 I never even opened the sim since it was brought by the post mail neither did O2 notify me or text me . After six months they are saying am owing a debt of 658 💷 Looking like l got a subscription scam.
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CatherineG2009 (she/her) 🦓🦓
(@CatherineG2009) reported
@O2 Spend more time sorting your signal issues out!!
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Dave Henry
(@djmhenry) reported
@O2 somehow you've made your customer service even worse! I'm stuck in new zealand with a locked phone and a code that doesn't work. And your customer service keep giving me half answers, and then saying I need to recontact you during work hours!
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Ayomide Isreal
(@EDIMOYA906) reported
@O2 a customer sale called me on an offer free 3month unlimited text and data After l could opt out , she said it would be easier too set up direct debit . The sim was delivered too my home but l didn't use the sim. Cancelled my direct debit. got a letter today saying 658 debt.
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Will Nicholls
(@WRNicholls) reported
@O2 I will be - I haven’t yet. I moved to O2. My number ported in and worked. 3 hours later service died and never resumed. Port team said they’d fix it and they haven’t. So I still have no service with O2. I’ll be giving my PAC back to EE on Monday to send the number back 1/2
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Richard Jennings
(@R_jennings2000) reported
@O2 just tried to claim the O2 priority reward for a breakfast roll in greggs however after trying 4 stores not one has any omelette (vegetarian) - not an O2 issue but it’s poor to offer one per group as unable to claim the vegetarian sausage roll instead.
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MyriadPhoto 📷
(@MyriadPhoto) reported
I sent a DM, explained, asked for CEO contact details then no response. @O2 thanks for no help again.
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Will Nicholls
(@WRNicholls) reported
@O2 2/2 but because it’s not working on O2 yet, I imagine that’ll delay the port back to EE. The initial port to O2 was completed on 4th jan, then failed that night.
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Nicola Maddox
(@NicolaMaddox6) reported
@O2 O2: The never ending refund saga.