O2

O2 Outage Report in Buckhurst Hill, Essex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Buckhurst Hill, Essex, England 01/17/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Buckhurst Hill, Essex, England

The most recent O2 outage reports came from the following cities: Hammersmith, London, Southwark, City of London, Grays, City of Westminster, Wandsworth, Hackney, Paddington, Enfield Town, Fulham, Hertford, Islington, Waltham Cross and Ilford.

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City Problem Type Report Time
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomSouthwark Total Blackout
United KingdomLondon Phone
United KingdomCity of London Phone
United KingdomSouthwark Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)

  • appletonjack Jack Appleton (@appletonjack) reported from Camden Town, England

    @Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?

  • EightyThor 🥷🏾✨ (@EightyThor) reported from Stratford, England

    When is the @O2 website not down?

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • sarahbennetto Sarah Bennetto (@sarahbennetto) reported from Hackney, England

    @O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.

  • philter66 Phil Turner (@philter66) reported from Hatfield, England

    @O2 simply dreadful customer experience tonight -felt really let down

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?

  • deltabug Deltabug (@deltabug) reported from East Ham, England

    Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • rachelnewman009 RN009 (@rachelnewman009) reported from Romford, England

    @O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

  • RhondyPondy Rhonda (@RhondyPondy) reported from Eltham, England

    Getting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬

  • jean_penticost Jean Penticost (@jean_penticost) reported from South Ockendon, England

    @O2 what’s happening, no signal & continuing for another 2 weeks!

  • BhattMilli Mamta Milli Bhatt (@BhattMilli) reported from Poplar, England

    @O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • williamhann86 William Hann (@williamhann86) reported from Hackney, England

    @JohnnyBooshay @O2 Sucks man!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KaterinaDelice Katerina Delicious (she/her) (@KaterinaDelice) reported

    @O2 hi - wow finally! I cannot seem to get through to any customer services at all. I ordered a new pay monthly sim on the 29th of November. The order is showing as 'complete' on my O2 however we have not gotten the delivery at all. I do not want to be charged for this!

  • Sarnie365 Coops (@Sarnie365) reported

    Hi @O2 I've had NO response from support contact on Mu O2 app yet. First messaged 3hr40 mins ago. What on earth is going on?

  • Sarnie365 Coops (@Sarnie365) reported

    @O2 Now over 4hrs, and I checked all the self support stuff when I first contacted. I have a vulnerable 82yo father and the emergency support staff cannot contact me.

  • MatthewEllinge5 Matthew Ellinger (@MatthewEllinge5) reported

    @O2 it's been almost a week and you still haven't transferred my number to my new sim... I've tried calling, messaging and using your awful automated chat system and can't get anyone to look into this. Can you help please.

  • __b3th__ Beth (@__b3th__) reported

    @O2 It isn’t a network issue my contract has been set up incorrectly and my phone number is dialling as invalid when anyone calls, now been without signal or data for 4 days.

  • KellyIrvine7 Kelly Irvine. (@KellyIrvine7) reported

    @O2 having issues with my order being delivered. Was meant to be delivered on Friday and I still don't have it. @DPD.

  • simonkingmedia Simon King (@simonkingmedia) reported

    @O2 I need to return a phone that I ordered, but no longer need, and it's still sealed in the box. I've tried to call customer services over the last 24 hours and can't get hold of anyone to start the process. Can you help?

  • immycha Immy Cha (@immycha) reported

    @tezvalli @O2 Glad I listened to you. Porting not even booked for today and wouldn’t have gone through unless I phoned. Raised complaint as won’t port until tomorrow now! Also complained about these useless ignorant b******s on Twitter.

  • ancripps ancripps (@ancripps) reported

    @O2 moved from EE, phone number now transferred so can use my new sim only to find out I only get 3G around where I live although network checker says good 4g inside and outside. What’s going on?? This is useless to me if it’s this bad.

  • coilly1983 Marie-Anne Brown (@coilly1983) reported

    @O2 We have now been without phone signal for 10 days now due to storm Arwen. As business customers for over 14 years we are shocked that o2 has not contacted anyone to say what is being done about this. Surely o2 customers would be due compensation as unable to use phones.