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O2

O2 outages and service status in Buckhurst Hill, England

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Full Outage Map
  • O2 generated 1 outage signal in the last 24 hours around Buckhurst Hill, including 1 direct report.
  • The most common problems reported in this area mention Total Blackout and Phone.
  • The most recent signal from this area was received Aug 12, 10:26 AM GMT+1.
  • 50% Total Blackout (50%)
  • 50% Phone (50%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Buckhurst Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Buckhurst Hill, England

The most recent O2 outage reports came from the following cities: Hackney, and Dagenham.

CityProblem TypeReport Time
Hackney Total Blackout 14 hours ago
Hackney Phone 4 days ago
Dagenham Phone 13 days ago
Hackney Total Blackout 19 days ago
Hackney Internet 2 months ago
Hackney Internet 2 months ago

Nearby cities with recent reports

Hackney

2 recent signals

14 hours ago

Community Discussion

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O2 Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

  • Mr_Rafal
    Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    @O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.

  • AndrewRatnage
    Andrew Ratnage (@AndrewRatnage) reported from Romford, England

    @O2 McDonald’s voucher code not working 🙁

  • PaulMacca1976
    Paul McCaffrey (@PaulMacca1976) reported from Islington, England

    People be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service

  • Mr_Rafal
    Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?

  • spiritualvodka
    gwen 🕸🕷 (@spiritualvodka) reported from Stratford, England

    @O2 hi! I’m not sure if this is a you problem or an apple problem. But my mobile data will completely shut off around 4/5 times a day, turning the data on and off doesn’t bring it back. I have to completely reboot my phone 5 times a day at the moment. Pls help!!

  • farnsworth_adam
    Adam Farnsworth (@farnsworth_adam) reported from Romford, England

    @O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.

  • jonnyrotton1989
    Jon. 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱🕎✡️ (@jonnyrotton1989) reported from City of London, England

    @O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting.

  • sarahcoysgabb
    sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

  • rachelnewman009
    RN009 (@rachelnewman009) reported from Romford, England

    @O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.

  • dblooman
    David Blooman (@dblooman) reported from Ilford, England

    An @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider

  • atkin_julie
    julie atkin (@atkin_julie) reported from Islington, England

    O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2

  • whiterosetyke
    Keith - newacc. (@whiterosetyke) reported from Islington, England

    @O2 Yes but I deleted it as I said if your reply wasn't a fix (as it's all YOUR fault) I'd block you. You are lucky you aren't blocked @Ofcom

  • claireelizabxth
    Claire (@claireelizabxth) reported from Poplar, England

    @O2 have been a customer for over 20 years.

  • SophieGudge_
    Soph 💕 (@SophieGudge_) reported from Ilford, England

    This @O2 mast issue in Brentwood is beyond a joke… My internet doesn’t get installed for 2 weeks.. I’m going to be sat twiddling my thumbs. I hear it’s been going on for a year.. Don’t expect to hear from me past 5pm till the 1st October.

  • Mr_Rafal
    Raf (@Mr_Rafal) reported from Hackney, England

    Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?

  • DrHannahLB
    Hannah Lomax-Browne (@DrHannahLB) reported from Walthamstow, England

    @O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!

  • GillKirby
    Gill Kirby (@GillKirby) reported from Islington, England

    @O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.

  • zakariyaa_b
    NEW YT VIDEO - LINK IN BIO🚨 (@zakariyaa_b) reported from Poplar, England

    @O2 I’m not your customer but I am CERTAIN that this violates GDPR as well as the Data Protection laws

  • Toucsy
    Ian Crowne (@Toucsy) reported from Poplar, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • jonnyrotton1989
    Jon. 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱🕎✡️ (@jonnyrotton1989) reported from City of London, England

    @O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting. #O2 #O2NetworkProblems

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • HaslumAnita
    Anita Haslum (@HaslumAnita) reported

    @O2 no network cover in DY14 since Sunday, poor communication from your team. No one has answered my messages, awaiting information, very poor costumer service

  • circuit_k
    Circfruit (@circuit_k) reported

    @willmcgugan @O2 when they have too many customers, they stop caring. not only mobile operators, all of them service providers.

  • garynetchells
    𝕁𝕠𝕣𝕕𝕪 (@garynetchells) reported

    @O2 You’re joking…right?! It’s not a handset issue - it’s a rubbish network and infrastructure issue!!

  • aaroncikaya
    Aaron (@aaroncikaya) reported

    @O2 @O2 @O2 ABSOLUTE DISGRACE! Nobody wants to take responsibility for YOUR mistake and I’m being passed around to 3-4 different colleagues who don’t have a clue about what’s going on I got put on hold for long periods multiple times. Awful customer service! You won’t see a penny from me until this is solved! Look at how long they had me on the phone for!!!

  • davidlondon92
    David (@davidlondon92) reported

    @O2 I’m roaming in the US on my ultimate plan and the 5G is painfully slow. I just realised you cap the speed at 2 mbps, which renders it pretty useless. Can I even buy a bolt on to remove the throttle? Not sure why I pay for an ultimate plan if your speed is so abysmal

  • VictoriaMh
    Victoria Hamilton (@VictoriaMh) reported

    Hi @O2, I’ve been a customer for over 20 years and I’m trying to do something as simple as upgrade my phone. Today I’ve experienced doc upload, payment, app login, chat, form failures, spent 60 minutes on hold today and still no resolution. Awful customer service. Unacceptable!

  • PeterShelley25
    🇬🇧 Peter Shelley 🇬🇧 (@PeterShelley25) reported

    @MissWittank @O2 That’s a breach of contract by O2 so you should be free to terminate your contract without penalty

  • SarahWM45
    Sarah H (@SarahWM45) reported

    If your phone doesn’t ring and can’t send messages because of zero signal for two years. When you want to leave should you pay the “early exit fee” ?? @MartinSLewis ? Because trying to talk to @O2 about it is made extremely stressful by their “system”.

  • Wanda_wsn
    Wanda Wrongthinker (@Wanda_wsn) reported

    @DailyMail @VodafoneUK are involved. Change providers. Better service with @O2 anyway.

  • SarahWM45
    Sarah H (@SarahWM45) reported

    Well apparently if @o2 can provide no service, you still need to pay for it. We have both stuck with and paid for a service that does not work for 2 years and the repayment from O2 is to charge us for leaving. Been a customer for 10 years. @MartinSLewis