O2

O2 Outage Report in Buckhurst Hill, Essex, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Buckhurst Hill, Essex, England 11/25/2025 21:55

November 25: Problems at O2

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Buckhurst Hill, Essex, England

The most recent O2 outage reports came from the following cities: City of London, London, Bexleyheath, Poplar, Hammersmith, City of Westminster, Hackney, Romford, Erith, Barnet and Southwark.

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City Problem Type Report Time
United KingdomCity of London Internet
United KingdomLondon Phone
United KingdomBexleyheath Phone
United KingdomPoplar Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

  • ninac_x N I N A (@ninac_x) reported from Crayford, England

    @crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at

  • gigsmad David Donnelly (@gigsmad) reported from Camden Town, England

    @O2 Went to shop to collect my phone, they were great at helping to flog cases, when I asked for help to set up, their WIFi is rubbish. I just spent a lot off money FFS!

  • AshleyLlewellyn Ashley (@AshleyLlewellyn) reported from Barnet, England

    I have before, but I keep getting told there is no issue with the mast. Or use WiFi, or get a new sim. I just want to be able to use my phone, thinking about ditching you guys and going to @O2 might get a signal and a betting offer on s phone.

  • claireelizabxth Claire (@claireelizabxth) reported from Poplar, England

    @O2 have been a customer for over 20 years.

  • sophie_9_ Sophie (@sophie_9_) reported from Crayford, England

    @Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell

  • amnajanine 𝖆𝖒𝖓𝖆-𝖏𝖆𝖓𝖎𝖓𝖊 👼🏻🕊 (@amnajanine) reported from Poplar, England

    Keep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now it’s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution 😠

  • DavidZachary_ David Zachary (@DavidZachary_) reported from Stratford, England

    Absolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude

  • callmechinkyy__ Ana Maria 🇨🇴 (@callmechinkyy__) reported from Islington, England

    The worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2

  • stourdave Dave (@stourdave) reported from Tottenham, England

    @O2 Yes #stop please **** off with this shit. I only accidentally liked your ad while I was scrolling and you've bombarded me ever since. Your signal is shit anyway.

  • endaguinan Enda Guinan (@endaguinan) reported from Islington, England

    @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

  • B_Heer84 Bari Heer (@B_Heer84) reported from Stratford, England

    @O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!

  • samfowler sam fowler (@samfowler) reported from Camberwell, England

    @O2 why is signal so poor across east dulwich to Camberwell in south London. It isn’t that remote!

  • pitcombe Andrew (@pitcombe) reported from Camberwell, England

    @O2 Thanks it’s Peckham generally - and has been like it for ages. I wasn’t trying to call but trying to do anything is an issue. Post code I was at was se15 4rx. But that’s just one of many

  • MabdiNur1 Mohamed Abdinur (@MabdiNur1) reported from Hammersmith, England

    @O2 I’m considering to leave after many years with you due to poor connection both voice and data. Shame once u was my no 1 choice of network.

  • IAmAbbieMurphy Abbie Murphy (@IAmAbbieMurphy) reported from Camberwell, England

    Have phoned @O2 Maybe 7 times in the last 3 months, as they are investigating a company called Fermdemia that stole from my account linked to my phone. Starting to wonder if @O2 is fraudster ferdemia in disguise! ‘Someone will call you back’... that old chestnut. #o2 #help #fraud

  • banafshbanafsh banafsheh (@banafshbanafsh) reported from Waltham Abbey, England

    @TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x

  • Nico_Macdonald Nico Macdonald (@Nico_Macdonald) reported from Poplar, England

    @O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)

  • rafthemaster Richard Frame (@rafthemaster) reported from Kensington, England

    @O2 this phone number is harassing me - 020 3389 6395 - it’s a fake automated call claiming to be @HMRCgovuk called me 4 times already today! Wants to press option for operator (but I haven’t done so), needs reporting for harassment / impersonation of government service! @Ofcom

  • alechendry Alec (@alechendry) reported from Camden Town, England

    @fortheride @O2 Also, try taking your network selection off automatic, and switching to AT&T, I generally find them better - but results may vary depending on pairing agreements.

  • StephenKingsley Stephen Kingsley (@StephenKingsley) reported from Islington, England

    @O2 No response on Saturday and don’t understand a three letter message today - a long time for an automated service not to be working correctly.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Brummy1975 Mike (@Brummy1975) reported

    @O2 hi I am in Ecuador and I have selected the 02 worldwide roaming but I can’t seem to get data. I tried to select 3G but it just says 4g or 5g al does that mean my phone isn’t comparable please? I am on the Clara network and can make and receive calls that’s it though.

  • FairyDust_Izzy Izzy (@FairyDust_Izzy) reported

    @O2 WORST customer service I’ve experienced. Rude incompetent staff! Just letting you know I took out my TWO NEW contracts out with APPLE instead! DISGUSTING SERVICE !!!!

  • hammadhshahir Hammad Hassan (@hammadhshahir) reported

    @hyperconvexity FYI, I haven’t been paying attention, gonna revisit today. Thanks to @vodafone_de my internet is still not working. Time to switch to @O2

  • Pro_Pix Matt Hancock (@Pro_Pix) reported

    Avoid the Samsung ZFlip, screen protector/screen delaminated in less than 12 months. Samsung wants to charge me for a replacement screen. The phone has been at their repair center for 6 weeks, numerous emails with no reply, truly the worst customer service ever. @SamsungUK @O2

  • Inimitable93 Inimitable93 (@Inimitable93) reported

    @O2 why is your signal so poor?

  • simongarcia23 SG (@simongarcia23) reported

    @O2 I have been spent endless time on the phone and keep getting the call put down on me. I am trying to upgrade my contract and the customer service is absolutely horrendous. They do not understand why I want and each time they end up hanging up the phone! Please sort this out!

  • dnhdesign David Hodgson 💙 (@dnhdesign) reported

    @virginmedia @Globies @O2 So no new SIM card today so looks like at least 12 days without access to my phone number thanks to incredible incompetence, lies and zero interest in helping me, from #virginmedia #deactivatedSIM Worst customer service I have ever experienced- would not recommend them…

  • martin_rainbird Martin rainbird (@martin_rainbird) reported

    @O2 why is the network absolutely rubbish in and around Wrexham even though phone shows nearly full bars !!!!

  • oldwhitehands Joe Kelly (@oldwhitehands) reported

    @missiles22 @O2 Honestly so sick of @O2 and their **** service and non-existent support

  • gemmalicious123 gemma thomson (@gemmalicious123) reported

    @O2 have got to be the shittiest company for customer service.