O2 Outage Report in Buckhurst Hill, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Buckhurst Hill, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Buckhurst Hill, Essex, England
The most recent O2 outage reports came from the following cities: London, City of London, Bexleyheath, Poplar, Hammersmith, City of Westminster, Hackney, Romford, Erith, Barnet and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| City of London |
Internet | |
| London |
Phone | |
| Bexleyheath |
Phone | |
| Poplar |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Buckhurst Hill, England
Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:
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Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
Just update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find
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A dollop of kindness
(@Pretty_Gorge) reported
from
City of London, England
@creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud
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Alan Ferrari
(@ferrari1fer86) reported
from
Romford, England
@O2 Correct, SIM shows no signal. Local area coverage is fine and I have tried different handsets. Account is up to date. I went to a store but was told I was on the O2 360 system and they couldn’t help me, so am trying here.
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Richard 🏳️🌈 (he/him)
(@Paul___SW18) reported
from
Wandsworth, England
Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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Brett
(@brettriot) reported
from
Camden Town, England
@O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?
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David T Kinnear
(@dkinnear) reported
from
Camberwell, England
@O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍
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fiono
(@ksjsowhat) reported
from
Barnet, England
@O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?
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Peter Ives
(@peterives50) reported
from
Enfield Lock, England
@O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡
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John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Adam Farnsworth
(@farnsworth_adam) reported
from
Romford, England
@O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Victoria Clarke
(@VictoriamariaC) reported
from
Walthamstow, England
@O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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fiono
(@ksjsowhat) reported
from
Paddington, England
@O2 anything you can help with?
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NAIJA BOI
(@MANLIKENAIJA) reported
from
Islington, England
@O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃
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PG
(@PaulGrayburn) reported
from
City of London, England
@O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Scotland_Media
(@Scotland_Media) reported
from
Stranraer, Scotland
My outstanding #FailureAward goes to @O2 that look after it's customers. After six months of trying to fix a problem with my account, they still fail to help and support their customers.. Looking forward to move my business else where.. #DigitalMediaScotland
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Jerry Gorman
(@jerrygormanbre1) reported
@O2 why do you employ numbskulls. Got a notification saying my 4g was cancelled. Rang and a girl told me no problem. Just a system migration issue in discussion I arranged to get a 5g sim. She told me I would have to do a sim swop when it arrived. Next day I had no service.
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Lara Williams
(@LaraW2014) reported
@O2 just had a call from you trying to sell me an upgrade - when I said I’d upgraded (stayed with O2) last week your customer sales guy just cut the line; a “thanks anyway” would have been polite! 🙄 #customerservice
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Safiya Amina Hafeji
(@safiya_amina_3) reported
Hi @O2, I want to end this complaint as soon as possible and not receiving my data as I’ve requested isn’t helping.
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shirleybusiness
(@GarryClarksonUK) reported
@O2 @virginmedia The Internet service provided by o2 since the merger is terrible, myself, friends and work colleagues are all having this issue. Really struggling to get Internet working fast enough or consistently enough to use, are there are any issues in the Nw uk, its getting ridiculous now
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Geeeeezzzzzz
(@geeeeeezzzz) reported
@O2 I changed my Virgin media package to a Volt one but they’ve sent me a new Sim with a £25pm contract. I already have a pay monthly contract with you so don’t need another, how do I cancel this new one received today?
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Lynsey Corrie
(@LazyDaisy1904) reported
@O2 hi o2. Had my number transferred today. All working well after a 17 hour wait only to have no signal for the last four hours while I was out. Can’t call 202 for help with no signal and don’t want to be without it all weekend. Can you help?
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Psychic Stevie
(@psychicstevie) reported
@O2 Seems like my AirPods which I bought brand-new from O2 where always faulty although that’s not 100% it’s most likely install saying they can’t do anything even though apple seems a bit unfair I wonder if anyone else has had this problem i feel cheated
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ffakter
(@FFAKTERR) reported
@O2 hi can you help with my phone?
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Jerry Gorman
(@jerrygormanbre1) reported
@O2 next day I had no signal. Rang again your agent tried to convince me my phone was faulty. Rang again today it transpired my sim had been changed. 2 days with no phone access. Good job no emergency