O2

O2 Outage Report in Buckhurst Hill, Essex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Buckhurst Hill, Essex, England 01/25/2026 06:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Buckhurst Hill, Essex, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Southwark, City of London, Grays, City of Westminster, Wandsworth, Hackney, Paddington, Enfield Town, Fulham, Hertford, Islington, Waltham Cross and Ilford.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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O2 Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

  • DrHannahLB Hannah Lomax-Browne (@DrHannahLB) reported from Walthamstow, England

    @O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!

  • fbateallthepies Dowsey (@fbateallthepies) reported from Wandsworth, England

    @O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2

  • Uptowndiscos Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England

    @techdotintel @virginmedia @O2 I'm currently a Virgin media customer and business O2 customer. Do I qualify?

  • jamesmurray07 James Murray (@jamesmurray07) reported from Camden Town, England

    .@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.

  • UKGeocacher geocaching.uk (@UKGeocacher) reported from City of London, England

    Recently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!

  • paul_a_lewis Paul Lewis (@paul_a_lewis) reported from Barnet, England

    @O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx

  • LairdDourka Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!

  • Uptowndiscos Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England

    @techdotintel @virginmedia @O2 I'm a virgin HOME customer and an O2 business customer but I don't qualify

  • SheldonLT Sheldon Tarpey (@SheldonLT) reported from City of London, England

    @UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.

  • ChristianRad Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • Uptowndiscos Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England

    @O2 the answer to that question is primarily no. I would have to leave Virgin as a HOME customer and then sign up as a business customer? What about my TV package?

  • katyhall26 Katy Hall (@katyhall26) reported from Hammersmith, England

    Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • monicathenurse Monica, BSN, RN, MFCI (@monicathenurse) reported from Walthamstow, England

    @O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.

  • Toucsy Ian Crowne (@Toucsy) reported from Poplar, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • aur_elien Aurélien (@aur_elien) reported from Hackney, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • AndrewRatnage Andrew Ratnage (@AndrewRatnage) reported from Romford, England

    @O2 McDonald’s voucher code not working 🙁

  • RuthHolliday13 Ruth Holliday (@RuthHolliday13) reported from Hammersmith, England

    Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • dotriflewithme Sue Wilson 💙 (@dotriflewithme) reported

    @O2 how do I cancel my O2 phone insurance please - doesn’t seem possible on My O2? It doesn’t seem to offer anything beyond my home insurance offer - unless you can tell me differently?

  • hatteriaUK Antonella (@hatteriaUK) reported

    @O2 I changed network manually many times and finally more than one call/text went thru. Finger crossed that it’ll work from now on. I missed an imp call; bit of a nightmare to sort out the fallout. Thank you.

  • 1555Kirsty j.kirsty.j (@1555Kirsty) reported

    @O2 Well that's kinda stupid so I've lost out totally cos I can't get anything now if the voucher isn't used then it should be available to use another one cos it hasn't been used

  • foxylemon86 Alisha Faye Parry (@foxylemon86) reported

    @O2 I have to say I am royally fed up with the constant battle for signal! I have to go out into my garden to attempt to have a phone call. I actually dread making a phone call due to the battle I have to keep my signal. I will have to find another provider on renewal.

  • _SarahGeorgina Sarah (@_SarahGeorgina) reported

    @O2 Sorry it wasn't a call from the store as it couldn't be sorted there. It was a complaint the store put through to o2 to then ring me to try and sort it. Issue was I was told I could get the discount but then it said my phone wasn't compatible so I was given false information

  • RealHitManDj HITMAN DJ (@RealHitManDj) reported

    @O2 your network and coverage is a load of S**t in my area. It never works, my phone keeps cutting out half way through a call. rang up customer services and been into the store many times and all me & my wife get told is we will look into it or address it to the relevant team

  • CMorgan1993 Craig Morgan (@CMorgan1993) reported

    Txt after text saying it will be fixed in this many days that many days but nothing. Myself and my wife missing calls text and can’t use our data is so inconvenient 😡, a few time speaking to @o2 expressing this issue to be told a manger would call back as I raised a complaint.

  • CMorgan1993 Craig Morgan (@CMorgan1993) reported

    @o2 I cannot believe the shocking customer service I have received from@this company, I’ve had an issue since April and was told to get a sim replacement…the person didn’t even look at the area and there’s a mast down which wouldn’t work with a new sim anyway

  • InitialFizz Faisal (@InitialFizz) reported

    @O2 Yes I redeemed the code while in the long queue and it said I had 25minutes left. The cashier scanned my QR code and said it didn’t work so instead he typed the code in and it still didn’t work. I’m not getting any luck as last time the code didn’t redeem. Is going late the issue

  • EmzieLangan Emma Enzyme 🇵🇸 🇺🇦 🇾🇪 (@EmzieLangan) reported

    @O2 Paying for a service I haven't received in 2 weeks? I don't know where you got the audacity but you need to put it back.