O2

O2 Outage Report in Buckhurst Hill, Essex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Buckhurst Hill, Essex, England 12/10/2025 00:50

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Buckhurst Hill, Essex, England

The most recent O2 outage reports came from the following cities: London, Enfield Town, Fulham, Hertford, Islington, Hackney, City of London, Waltham Cross, Ilford, Hammersmith, Bexleyheath, Poplar, City of Westminster, Romford and Erith.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomEnfield Town E-mail
United KingdomFulham Phone
United KingdomHertford Phone
United KingdomIslington Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

  • Lifestyleyourh1 Lifestyleyourhealth (@Lifestyleyourh1) reported from Ilford, England

    @matthewbri1 @O2 I’m having the same problem so there must be an issue

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • deltabug Deltabug (@deltabug) reported from East Ham, England

    Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage

  • EightyThor 🥷🏾✨ (@EightyThor) reported from Stratford, England

    When is the @O2 website not down?

  • philter66 Phil Turner (@philter66) reported from Hatfield, England

    @O2 simply dreadful customer experience tonight -felt really let down

  • jean_penticost Jean Penticost (@jean_penticost) reported from South Ockendon, England

    @O2 what’s happening, no signal & continuing for another 2 weeks!

  • williamhann86 William Hann (@williamhann86) reported from Hackney, England

    @JohnnyBooshay @O2 Sucks man!

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • lovepbx Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

  • QueenMarkgaret scared of the mark (@QueenMarkgaret) reported from Ilford, England

    Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

  • lovepbx Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 can someone from customer services contact me ... I need urgent help ... Thanks

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    @O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?

  • rachelnewman009 RN009 (@rachelnewman009) reported from Romford, England

    @O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.

  • appletonjack Jack Appleton (@appletonjack) reported from Camden Town, England

    @Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

  • RhondyPondy Rhonda (@RhondyPondy) reported from Eltham, England

    Getting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterBu1981 Peter Butcher (@PeterBu1981) reported

    What is going on at @O2 No update on my new handset which should have been delivered yesterday. Customer Service - can't get in touch with anyone, phone, live chat, twitter. Some of the money has gone out though . No problems there. Anyone help? #CustomerServiceFail

  • LoulouOak Lou Oakley (@LoulouOak) reported

    @O2 is your app chat service down? Waiting 75 mins so far to be connected, no idea what position I am in the queue. My bill is wrong and needs amending. Thanks

  • OrchardMan58 Mike Collier (@OrchardMan58) reported

    I've had so much grief and bad advice from @ThreeUK that I've given up and moved to @O2 I'm hoping they'll be better. To be honest, they couldn't be any worse. #hereshoping #betterdaysahead #anythingbutthree

  • makyylak makyla kaye (@makyylak) reported

    @o2 literally had no service randomly for the past 3 hours on a relatively new sims… what is going on? i’m furious i need to go out and do things?

  • sajedhussain saj hussain (@sajedhussain) reported

    @O2 wow. Just returned from a week in Cornwall. Horrendous service. Is your network getting worse?? Last month of contract to go then onto better things.

  • Rizwankhan3Khan Rizwan Khan (@Rizwankhan3Khan) reported

    Ever since I transferred to @TheO2 the signal on my phone and also my internet is atrocious - I work from home and the whole area struggles with network coverage. I’ve been ringing since I’ve been with O2 and all they keep telling me is the they’re repairing the Mast - @O2

  • Bombay1986 Gaz. (@Bombay1986) reported

    @O2 You can’t do anything that’s the problem. O2 just direct you to the network coverage thing on the website, which you can only access on WiFi because the network is garbage. £1million a day spent on making improvements apparently! Who runs that gaff anyway Daniel Levy? Crooks.

  • VirtualRepulser VirtualRepulser (@VirtualRepulser) reported

    @O2 You've charged me a £450 early termination fee when i cancelled within the 14 day cooling off period several months ago. You will resolve this today or it will be an issue for trading standards and the financial ombudsman.

  • djcue1986 Robert (@djcue1986) reported

    @O2 Had to wait untill I was home and connected to my wifi to read this , by that point the moment had passed if only there was a way to check my socials on the move I wouldn’t miss all your blinding tweets , but I’m just an o2 customer and I’m sure i just seen Peppa over head

  • tmooni17 💜 (@tmooni17) reported

    @O2 i bought a pay as you go sim last week and it’s not letting me add it to my account or log into my o2 and i’m not getting any help with the virtual assistant, could i get some help please?