O2

O2 Outage Report in Buckhurst Hill, Essex, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Buckhurst Hill, Essex, England 11/19/2025 06:00

November 19: Problems at O2

O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Buckhurst Hill, Essex, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Hackney, Romford, Erith, Barnet, City of Westminster and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Phone
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

  • Gill_Barr Gill Barr💙 (@Gill_Barr) reported from Islington, England

    @O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • LTHlondon LTH🇬🇧london (@LTHlondon) reported from Camberwell, England

    @SarahJa28484793 @O2 Not bad, I must say

  • lovepbx Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 can someone from customer services contact me ... I need urgent help ... Thanks

  • williamhann86 William Hann (@williamhann86) reported from Hackney, England

    @JohnnyBooshay @O2 Sucks man!

  • jean_penticost Jean Penticost (@jean_penticost) reported from South Ockendon, England

    @O2 what’s happening, no signal & continuing for another 2 weeks!

  • EightyThor 🥷🏾✨ (@EightyThor) reported from Stratford, England

    When is the @O2 website not down?

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    @O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • deltabug Deltabug (@deltabug) reported from East Ham, England

    Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage

  • huggyheaven Richard Lace (@huggyheaven) reported from Wandsworth, England

    @o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

  • QueenMarkgaret scared of the mark (@QueenMarkgaret) reported from Ilford, England

    Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬

  • lovepbx Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

  • appletonjack Jack Appleton (@appletonjack) reported from Camden Town, England

    @Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

  • rachelnewman009 RN009 (@rachelnewman009) reported from Romford, England

    @O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.

  • RhondyPondy Rhonda (@RhondyPondy) reported from Eltham, England

    Getting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬

  • Lifestyleyourh1 Lifestyleyourhealth (@Lifestyleyourh1) reported from Ilford, England

    @matthewbri1 @O2 I’m having the same problem so there must be an issue

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Mutley1974 Jo Hunt (@Mutley1974) reported

    @VodafoneUK @VodafoneUK loyal customer for over 10 years ,multiple contracts spending over £150 no longer want my money as my credit took a knock !! obviously loyalty only works one way !! Off to @O2 who are much nicer !!

  • tonype7225 ACPeppers (@tonype7225) reported

    @O2 @TheO2 can someone please get in contact with me over had a ongoing issue with you guys of some fraud on my account started in mid October and still not sorted and it’s getting a bit out of hand now

  • mulligan_sharon Sharon Mulligan (@mulligan_sharon) reported

    @O2 what is the issue with 4g? Cannot connect on my iPhone for two days. Tried the reset but still no joy.

  • kirstie_xxo Kirstie. x (@kirstie_xxo) reported

    @O2 can someone DM me regarding an upgrade? Cant get anyone on your help chat

  • tinafusco123 Christina Fusco (@tinafusco123) reported

    @O2 is there a service issue in Belfast? Phone dropped service about half hour ago

  • That_K_Show Kenneth (@That_K_Show) reported

    @O2 You've the worst customer service! automated call service that cuts out at key info & then cuts you off. If it's not that it's then because your network is terrible, & your online "support" is even worse 2hrs wasted & my overcharge query still unanswered #poorcustomerservice

  • Mutley1974 Jo Hunt (@Mutley1974) reported

    @VodafoneUK @VodafoneUK loyal customer for over 10 years ,multiple contracts spending over £150 you no longer want my money as my credit took a knock !! obviously loyalty only works one way !! Off to @O2 who are much nicer !!

  • HelmutSchweins1 Helmut Schweinsteiger (@HelmutSchweins1) reported

    @O2 Hi, my second pay monthly mobile device has disappeared from my O2 products page and showing no service

  • fierce0bsession ~Lou~ (@fierce0bsession) reported

    Getting really fed up of @O2 now. Though the people I've spoken to have been incredible trying to get my issue sorted, it all falls back to the totally unprofessional staff i had to deal with at the store i was supposed to collect phone from. I wasn't able to collect due to...

  • dkinnear David T Kinnear (@dkinnear) reported

    Genuine problem. Genuine question. Does anyone in the UK know how to get their UK @O2 sim to call out to the US? Never had this from US to UK with @Verizon - or the number of their customer service. Thks!