O2

O2 Outage Report in Buckhurst Hill, Essex, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Buckhurst Hill, Essex, England 01/23/2026 06:45

January 23: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Buckhurst Hill, Essex, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Southwark, City of London, Grays, City of Westminster, Wandsworth, Hackney, Paddington, Enfield Town, Fulham, Hertford, Islington, Waltham Cross and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomHammersmith Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

  • SWheatlandCAFC Sam Wheatland (@SWheatlandCAFC) reported from Romford, England

    @Suzysue8 @Jvictoriaa93 @O2 02 are terrible. Only good service provider is EE 💯💯

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • EmmaSaidThis ♥♥єmmα♥♥ (@EmmaSaidThis) reported from Camberwell, England

    @O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.

  • sarahbennetto Sarah Bennetto (@sarahbennetto) reported from Hackney, England

    @O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.

  • RhondyPondy Rhonda (@RhondyPondy) reported from Eltham, England

    Getting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 Pity you can’t provide consistent, reliable service in London

  • cheesescientist Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?

  • philter66 Phil Turner (@philter66) reported from Hatfield, England

    @O2 simply dreadful customer experience tonight -felt really let down

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch

  • BhattMilli Mamta Milli Bhatt (@BhattMilli) reported from Poplar, England

    @O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.

  • deltabug Deltabug (@deltabug) reported from East Ham, England

    Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage

  • Vagabond1107 ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • cheesescientist Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 Not working for me either.

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • Vagabond1107 ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ant51114 ant ellis (@ant51114) reported

    @O2 & @tescomobile you need to sort your network out. A week now of calls sounding like I'm underwater is unacceptable especially when your on the phone to police

  • morwoo Andy Morwood (@morwoo) reported

    @O2 Just received a new SIM and I’m receiving 4G but have zero phone signal across multiple areas of London so I can’t make phone calls. Any idea what might be wrong?

  • maletoesucker toey is a **** 4 male feet (@maletoesucker) reported

    @SteBurke44 @O2 That’s bad that

  • CissyB1503 Emily B 🐳💕 (@CissyB1503) reported

    @O2 No, DM to you gets me nowhere. Let’s do this publicly so everyone an see how you treat elderly customers

  • andyrennie Andy Rennie (@andyrennie) reported

    .@O2........you are providing an inadequate service to the TQ3 area.....ongoing for 5 ? Weeks now, theres quite a gathering of people who want to bin their contracts.....1278 so far, shall we all stop our direct debits ? Oh then we would be in breach of contract 😡

  • deuxcinqcinq Jaune Gorgon (@deuxcinqcinq) reported

    @O2 what can be done about service that has been interrupted for 2 weeks that has my phone on no service or 1 bar at best??? I keep being told there’s a mast that needs fixing just can’t understand a big company like you guys can’t get it fixed! Can you send me an @VodafoneUK ?

  • mandyjboyd Mandy Boyd (@mandyjboyd) reported

    @O2 having problems with a apple music code from o2 priority. Where can i contact for help

  • AlexScottx Alex Scott (@AlexScottx) reported

    Thought moving to o2 would improve customer service. It certainly hasn't! Why can't anyone stay on the phone and help me 😭😭😭 @O2

  • 55andcounting55 No free speech on here (@55andcounting55) reported

    @O2 your 4G coverage is utter garbage. Constant buffering and poor picture quality.

  • _SGphotography Shaun Gordon Photography (@_SGphotography) reported

    @O2. In the 2010s, O2 overcharged PAYG customers, and I have an email from O2 asking me to contact you to give my address so you can send a cheque refund. I have now spoken to 12 people - 5 today and 7 four weeks ago, and no-one knows anything, and just pass me around. Help?