O2 Outage Report in Buckhurst Hill, Essex, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Buckhurst Hill, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at O2
O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Buckhurst Hill, Essex, England
The most recent O2 outage reports came from the following cities: Southwark, City of London, London, Hackney, Wandsworth, Camden Town, Barnet, Harringay, Hammersmith, Grays, City of Westminster, Paddington, Enfield Town, Fulham and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Phone | |
| City of London |
||
| London |
Internet | |
| Hackney |
Internet | |
| Wandsworth |
Phone | |
| Southwark |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Buckhurst Hill, England
Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:
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Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area
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Adam Farnsworth
(@farnsworth_adam) reported
from
Romford, England
@O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.
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Gavin 🇺🇦
(@Gavlar321) reported
from
Wandsworth, England
@ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him
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Victoria Clarke
(@VictoriamariaC) reported
from
Walthamstow, England
@O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479
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🦄
(@fierce_unicorn) reported
from
Enfield Lock, England
@O2 merlin pass code is not working, can you help?
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Peter Ives
(@peterives50) reported
from
Enfield Lock, England
@O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡
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PG
(@PaulGrayburn) reported
from
City of London, England
@O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.
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David Henry Headley
(@DavidHHeadley) reported
from
Islington, England
That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@O2 your 4G service in London is absolutely dire currently. And you’ve just put my price up for the privilege of it.
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Brett
(@brettriot) reported
from
Camden Town, England
@O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?
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fiono
(@ksjsowhat) reported
from
Barnet, England
@O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?
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julie atkin
(@atkin_julie) reported
from
Islington, England
O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2
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James Rogers
(@james_rogers) reported
from
Poplar, England
@O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!
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Christian Mole
(@KentishMole) reported
from
Camberwell, England
@O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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Rob Harvey
(@ROBRV) reported
from
Ilford, England
@O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help
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Sally Gilchrist
(@SallyGilchrist1) reported
from
Wandsworth, England
@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
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ㄥ乇乂丨乇
(@Atanvarne) reported
from
Broxbourne District, England
@O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.
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Gem
(@gadgetgem) reported
from
Barnet, England
Missed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Reynolds
(@reynolds_jg) reported
Hi @O2, if that actually is you calling me about unlimited mobile calls, texts and data packages then please ask your call centre staff to at least say goodbye before they hang up. #scammers #notstupid #iknowitsnotreallyyou
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Esme Winter Lockwood
(@EWinterLockwood) reported
When you expect good service from a company you've been with for 19 years but instead they lose your phone en route to it being repaired with very little care. Do better @O2 @DPDgroup_news
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Ryan Blamire
(@BlamireRyan) reported
@O2 The phone just stopped working. Customer services and in store have checked my accounts and have confirmed there is no reason why the bar was placed and confirmed it should never have been done, but no one is resolving it! I last spoke with the team yesterday & everyday prior!
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Simon Minkoff
(@doctorsimon_net) reported
@AvantiWestCoast I find the standard of internet access on the WCML to be little better than in 1998. Your WiFi struggles to deliver (basic WWW or Email) and my signal via @VodafoneUK or @O2 is little better. Very disappointing. Any comments/suggestions?
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Brexit is a failure
(@keith_cpm) reported
@o2 Your fair use guidelines for Europe state "using our services for more than 63 days in any 4 month period is . . . unfair use." What do you define as "use"? Do you consider a switched-on phone connected to local network that I never text, call or use data from to be "in use"?
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Sam M
(@Sam_McK_88) reported
@Haggisman04 @O2 @virginmedia I'm going to guess the fee free cancellation only applies if you cancel the full package - VM and O2 - as VM allow you to leave penalty free but O2 don't. If you are just trying to cancel O2 on its own the usual early termination fees will probs apply
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thomas longer
(@furlyScott) reported
Ordered AirPods from @O2 . @DPDgroup_news are the worst delivery service I’ve ever used - they attempted delivery on the wrong building and have now sent the parcel back to O2 after promising delivery this morning. I booked this morning off work to be here, awful service.
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kevin cox
(@kevincox4) reported
@O2 why is it so hard to find a number to speak with a person. 3 weeks into a new contract and you are raising my price. I want to cancel and move.
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Scriv
(@scrivabare) reported
@o2 I've switched my number to a new contract/ handset and my phone now has no signal or 5g access. I've been trying to get help via the support service in the @o2 app for more than 24 hours and it's always 'extremely busy and unable to connect me to an advisor'. Please help!
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TitanofTea☕🇺🇦
(@TitanofTea) reported
@UtanoPandora So sorry you've had that experience 😔 Shame on @O2, I've actually experienced similar in my local store as well where I'm trying to discuss a technical problem and they just look at me like I'm a ******. Maybe you could switch networks?