O2 Outage Report in Buckhurst Hill, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Buckhurst Hill, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Buckhurst Hill, Essex, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Southwark, City of London, Grays, City of Westminster, Wandsworth, Hackney, Paddington, Enfield Town, Fulham, Hertford, Islington, Waltham Cross and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Hammersmith |
Total Blackout | |
| London |
Internet | |
| Southwark |
Total Blackout | |
| London |
Phone | |
| City of London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Buckhurst Hill, England
Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Whenever i got to Bournemouth im losing the signal on the beach straight away
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Stiffordblue
(@STIFFORDBLUE) reported
from
Grays, England
@O2 can not access my account online to find out when my contract is up HELP needed
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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William Hill
(@hillww1) reported
from
Stratford, England
@O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Your service doesnt work in Bournemouth lol
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Sean Parry
(@SeanEdwardParry) reported
from
Wandsworth, England
@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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John Till
(@JohnTillUK) reported
from
City of London, England
@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@ObscurePaulie92) reported
@virginmedia @O2 what they fail to mention in this, is that these benefits won't apply if you're not the named person on both the O2 and Virgin Media accounts. I live with my parents and they are the named Virgin Media account holder for the fibre and I am the O2 customer. So I don't get it.
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i a i n
(@iainwanderson68) reported
I'm going to change my mobile phone network from @O2; mainly because the mobile data signal in my area is atrocious. I'm lucky if I can get anything better than "H+" signal strength. Any suggestions as to an alternative network? #o2 #mobiledata #badservice
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Neil Bacchus
(@Aliens0210) reported
@O2 @virginmedia I can’t get virgin in my area so not much help to me. Sadly
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United Flag Designs
(@UFD_OX) reported
@O2 as soon as you get a question you don’t like, why do you never responded?
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Rob Scatigno
(@Scatigno1) reported
Anyone else having issues with @O2 network the past couple of days? Struggling to access the internet through my Data usage when not connected to Wifi
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Vince Lewin
(@kavintz) reported
@virginmedia @O2 So you get a better deal by being an o2 and virgin customer than you do if you are a virgin media and mobile customer!
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i have knives in my house, for murder
(@knives_are_cool) reported
@O2 How am I supposed to get in contact with customer service? clicking "contact us" on the website leads me to a maze. Can I just have the phone number please? I need to reset the date my tariff reloads.
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Sam
(@Sam13346163) reported
@NighteshadeUk @virginmedia @O2 Same here always the same customer service is a joke with these people
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Patrick Bulteel
(@PBulteel) reported
@O2 @Ofcom The problem is... when you get so many you just go, "Ugh. I'm giving up." and then don't go through the process of forwarding it. Forwarding isn't a 1 click thing. I have to fwd the message, then copy/paste the number in a 2nd SMS. And my phone stupidly wants to use MMS.
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Lorna R Brooks
(@Lrnarbrksxo) reported
@O2 can you help me please??