O2 Outage Report in Buckhurst Hill, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Buckhurst Hill, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Buckhurst Hill, Essex, England
The most recent O2 outage reports came from the following cities: Chingford, Hackney, London, Southwark, Ilford, Paddington, Hatfield, Barnet, Upminster, City of London, Abbey Wood, Harringay, Harlow, Newham and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Chingford |
Phone | |
| Hackney |
Internet | |
| London |
Internet | |
| Southwark |
Phone | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Buckhurst Hill, England
Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:
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Paul
(@PaulGrayburn) reported
from
Romford, England
@mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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David
(@daveya90) reported
from
Wandsworth, England
@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
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Ricci Fothergill
(@rfothergill) reported
from
Brentwood, England
@O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 it’s been three weeks now and very poor customer service no response???
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Esmer Ozan
(@kostas1903) reported
from
Bexleyheath, England
@O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Leon Smith🇬🇧🇪🇺❄️
(@leon_dave_smith) reported
from
Harlow, England
@tescomobile @O2 any coverage issues in CM20, been terrible yesterday and today, signal 4G keeps dropping out
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Martin Kay
(@martinkay11) reported
from
Wandsworth, England
Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2
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Tueartsboots 🐝🌹✝️🇬🇧🇺🇸
(@MCFCLondon) reported
from
East Ham, England
@O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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Ayden Wilson
(@aydenwilsonHE) reported
from
Hackney, England
Anyone else lost @O2 signal?
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 having bad experience with o2 service after 15 year 😡😡😡
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Tottenham, England
@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?
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KB_UK
(@kieranbowley) reported
from
Bexleyheath, England
@O2 Sadly I am an enterprise customer. Any idea when they are going to be available?
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hedara
(@hedaramusic) reported
from
Hammersmith, England
@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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steph ☀️
(@feliciaakroon) reported
@O2 Hey, I think I’ve moved to O2 ate the beginning of this month. And yes, I can log in on the web version, but never on the app.
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nathan!!! 💚 ³⁰
(@natjdoc) reported
@O2 hi! Just got a text from you saying that I could redeem 6 months of Apple Music using your priority app but when I go to redeem it, it says it’s out of stock? Just a bit confused as to why this has happened so could you help please?
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grandad richard anderson
(@Dickybeau) reported
@O2 absolutely appalling customer service from your company when trying to resolve issues with my wife’s phone. Network team were supposed to send a text yesterday and nothing. Wife phoned today still nothing. Can she get out her contract? Shockingly poor
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David
(@DavidMccall67) reported
@O2 Tbh think getting all those alerts and the exact same message just over a hour apart is madness. And this copy and paste answer has made my decision very easy, you have just lost a customer.
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John 'Velvet Thunder' Poole
(@JMPLovesyou) reported
@O2 I've done this, and was threatened with either accepting a £11 plan and when I wanted to carry on with the complaint, was told that this wouldn't be possible. Contract terminated. I've been an O2 customer for 20 years. Pathetic
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phoe🌷
(@HyamPhoebe) reported
@O2 your customer service is shocking, not had data that works for a year n half (after multiple hours on the phone to u on several occasions) and when calling to cancel just now I was greeted with sighs and sarcastic comments :) waste of money x
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Becca Rees
(@Becca_Rees) reported
@O2 So I went on the website and when I typed in my postcode it said O2 were aware of the text message issue. Signal is very bad but through Wifi my calls generally tend to come through and always go out fine. I just never receive texts until I’m out if the area
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Liz Rubenstein
(@LRnw6) reported
@O2 Doesn’t tell me when the issues are likely to be sorted though. It’s been 2 days now, how long is work on the mast likely to take?
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Liz Rubenstein
(@LRnw6) reported
Dear @O2 what is going on with phone coverage in NW6? Last couple of days keep losing phone signal completely. This is NOT good
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Ben Fotheringham
(@bfoth25) reported
@O2 how can I pay my bill without phoning you?- call centre takes forever to pick up, and myo2 has been closed down since leaving- I am just trying to pay my final bill.