O2 Outage Report in Buckhurst Hill, Essex, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Buckhurst Hill, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at O2
O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Buckhurst Hill, Essex, England
The most recent O2 outage reports came from the following cities: London, Hackney, Kensington, Southwark, City of London, Wandsworth, Camden Town, Barnet, Harringay, Hammersmith, Grays, City of Westminster and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Phone | |
| Hackney |
Phone | |
| Kensington |
Phone | |
| London |
Internet | |
| Southwark |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Buckhurst Hill, England
Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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Irene Barnett
(@Thestylist4you) reported
from
Poplar, England
@LiamYulhanson @O2 What 😳 thats terrible Liam.x
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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Tom Byford
(@tombyford) reported
from
Paddington, England
@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle
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Sean Parry
(@SeanEdwardParry) reported
from
Wandsworth, England
@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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VINNY P
(@vinnypDJ) reported
from
Bexleyheath, England
Looking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Whenever i got to Bournemouth im losing the signal on the beach straight away
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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Stiffordblue
(@STIFFORDBLUE) reported
from
Grays, England
@O2 can not access my account online to find out when my contract is up HELP needed
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John Till
(@JohnTillUK) reported
from
City of London, England
@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Alex
(@Alx_R_M) reported
from
Paddington, England
@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Your service doesnt work in Bournemouth lol
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺
(@TaniaAlcor) reported
from
Kensington, England
@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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William Hill
(@hillww1) reported
from
Stratford, England
@O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
@KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Idle Mind Confesses
(@sulochanasarma) reported
To make matters worse, @O2 complaint handler sent me a letter completely misinterpreting what I said, and has now thrown her out of office on, so I have no single point of escalation to get this resolved, and have to go all the way back to the call centre to get this sorted
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Natasha Fitz
(@Fitz72281330) reported
@O2 Your customer service is appalling. You’ve cut off my 82yr old Mum’s phone instead of switching sims and not 1 of your team can get it sorted. Can someone PLEASE get in touch with me? #o2
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Big Dave
(@BigFukkinDave) reported
Been with @O2 for over 15 years. Have 3 contracts. Just upgraded one last month and another yesterday. Went for a pixel 6 pro. Get fobbed off with buying a random generic charger. Phone to complain. Hung up on several times so decide to cancel the whole lot unless something is...
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Tom Stott
(@tomgstott) reported
@O2 You really don't need to @O2. I'm done. I have my pac code and im away to a working network - even at the break cost of nearly £200. Worst experience ever from a mobile provider. 20mo of unusable speeds despite full strength 4g. Joke.
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Lauren Sutton™
(@lozwa77iors) reported
@O2 still no signal when in my house 🙈 doing my head in now
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David Calf-Garner
(@davidjpcg1988) reported
@O2 How do i go about getting refunds from my contract that i forgot to cancel when i changed to Tesco Mobile in 2019? is there any chance of being refunded, i'm getting £20 taken out of my account each month.
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MA
(@1Kwesi11) reported
@O2 The worst mobile network, do not use or change to o2. Very incompetent and no care for customers
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jay.
(@jlewisbailey_) reported
.@O2 why is my 5g so slow today ? i didn’t get one text alert to say there may be work/repairs being done in my area either ??
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Kyle F
(@itskyleflamson) reported
@O2 You need to sort your ******* customer service team out… I just got hung up on by someone when reporting signal issues…she was rude and wouldn’t listen to me… 😠 stupid *****
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Cardiac Support Group - Nottingham
(@CSGNottingham) reported
@O2 @Radiobex Really , we pay for network coverage , don’t seem to get it and then get told best to use Wi-Fi which we pay for separately to another provider. It’s like buying a train ticket and being told it’s best to drive yourself !!!