Plusnet

Plusnet Outage in Shepperton, Surrey, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in Shepperton, England

Plusnet Outage Chart in Shepperton, Surrey, England 10/25/2020 21:50

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 78.37% Internet
  • Wi-fi 8.15% Wi-fi
  • Phone 5.80% Phone
  • Total Blackout 4.86% Total Blackout
  • E-mail 2.51% E-mail
  • TV .31% TV

Plusnet Outage Map Near Shepperton, Surrey, England

The most recent outage reports and issues originated from London, Paddington, Slough, Teddington, Hampstead, Hayes, Banstead, Hounslow, Guildford, Lower Kingswood, Staines, Northolt, West Ealing, Egham and Epsom.

United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
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United KingdomLondon Wi-fi

Plusnet in Shepperton, England Comments

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Plusnet Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:
  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • wildlime Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

  • rackitman Richard Carroll (@rackitman) reported from Wandsworth, England

    @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

  • SarahMorton6 Sarah Morton (@SarahMorton6) reported from Wandsworth, England

    @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

  • hastiecamera Phil (@hastiecamera) reported from Hillingdon, England

    @plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.

  • hastiecamera Phil (@hastiecamera) reported from Hillingdon, England

    @plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • Pauldingdong_ Ed (@Pauldingdong_) reported

    I'm paying nearly 700 a month to live in a flat with Plusnet internet. I don't care how first world of a problem this is, that's just criminal

  • DannyCowanVO Danny Cowan Northern Irish Voiceover (@DannyCowanVO) reported

    @Plusnet don't suppose you know if there are any issues in the Hounslow area?

  • LooksToCamera Looks To Camera (@LooksToCamera) reported

    @Plusnet @plusnethelp Hello, the power, broadband and internet lights on my router are constant green but the wi-fi light is off and my devices are not picking it up. Are you having any known issues? Any advice? Was fine a few hours ago.

  • SewScandalous Scary Knitter (@SewScandalous) reported

    Round at @jmereynolds and his @Plusnet broadband has just ****** up my Pokémon playing. apparently it's been dropping all week but @plusnethelp not responding. Is it 5 days on the trot of poor service & you can cancel the contract?

  • RichardGrove82 Richard Grove (@RichardGrove82) reported

    @OpenreachHelp No Internet since Thursday and Plusnet saying that your engineering works are to blame. Update please, currently being forced to travel to work against advice. Problems happen, needs communication. West Norwood, please update asap as to an ETA for a fix.

  • stuart_burnside Stuart Burnside (@stuart_burnside) reported

    Is there any business more depressing than plusnet, its entire premise being the decline of the north as an industrial hub, with local employment prospects increasingly dominated by call centres such as their whitelabelled EE service...oh Yorkshire what has happened to thee?

  • DrKBasnayake Kolitha Basnayake (@DrKBasnayake) reported

    @KateSlaterPR @Plusnet I have had a poor experience also, submitting a complaint in writing.

  • ethers37 Tommy Etherington (@ethers37) reported

    @plusnethelp @OpenreachHelp @Plusnet please can somebody explain why we received a letter from Openreach to say they would be attending our property yesterday 24/10/20 to fix our telegraph pole which had fallen down. Yet nobody turned up. 12 houses without any service since 19/10

  • JoelTaner Joel Tapner (@JoelTaner) reported

    @Plusnet @Ofcom can you explain to me why I am not receiving my guarantee download speed of 57mbps. I now pay full contract price. What are you going to do about me not receiving a paid guarantee service.

  • fatndaft George (@fatndaft) reported

    @Plusnet has @didoharding taken charge of your service?