Plusnet

Plusnet Outage Report in Chigwell, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Chigwell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chigwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Chigwell, Essex, England 12/13/2024 14:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chigwell, Essex, England

The most recent Plusnet outage reports came from the following cities: Lewisham, City of Westminster, Holborn, Islington, London, Harringay, Enfield Town, Tower Hamlets, Hackney, Southwark, Fulham, Paddington, Finchley, Hampstead and Camden Town.

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City Problem Type Report Time
United KingdomLewisham E-mail
United KingdomCity of Westminster Internet
United KingdomHolborn Wi-fi
United KingdomIslington Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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Plusnet Issues Reports Near Chigwell, England

Latest outage, problems and issue reports in Chigwell and nearby locations:

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • uk12345 ken (@uk12345) reported from Romford, England

    @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • djb0607 David (@djb0607) reported

    @Plusnet #plusnet just joined this shower... ‘no nonsense Uk support’ but every time you call it cuts you off and says we’re very busy! Absolute bag of proverbial... should have gone with BT for £1.50 extra - #falseeconomy

  • calum66075460 calum (@calum66075460) reported

    @plusnethelp please help. im getting really annoyed with this internet, its just so slow. plusnet also has some really bad wifi range. im literally right next to wifi and i get 5mbps - 10mbps. sometimes i get 0.1 - 1 download

  • KatieLangley97 Katie Langley (@KatieLangley97) reported

    No internet for another two weeks all due to errors on their end, thanks @Plusnet, wouldn’t recommend to anyone.

  • RobinGerlach6 Robin Gerlach (@RobinGerlach6) reported

    @Plusnet @plusnethelp not a good look when your technical help line is having technical problems. What's the cancellation fee on a 1 year contract because honestly I've had enough of this company

  • grrrevie evie bathroom is cold (@grrrevie) reported

    @val3nsticky **** PLUSNET ALL MY HOMIES HATE PLUSNET

  • craigfews Craig Fews (@craigfews) reported

    @plusnethelp I was a @bt_uk for 3 years, had no issues with speed. Other than a few hours outage over that period, 💯 at 70+Mbps. I switch to @Plusnet under a recommendation from a friend, a week into a new service, avg of 20Mbps and high ping for the past day or 2. Sort your 💩

  • bgpLtd bristolglassprocess' (@bgpLtd) reported

    @Plusnet possibly the poorest service I have ever experienced. My advice stay as far clear as possible #plusnet

  • DatGuyVince Vince (@DatGuyVince) reported

    @LooneyHoon__ @Ticker147 PlusNet... had issues a lot the last week or so tbf...

  • JLiezers John Liezers (@JLiezers) reported

    @plusnethelp - I am still struggling to setup a new broadband service following the total mess Plusnet made of the Openreach database whilst attempting to resolve a simple address and package change. No apologies or compensation offered. I will be complaining to the ombudsmen.

  • Jake_Shakey J.R (@Jake_Shakey) reported

    @ilona_alcock @addsrichmond Apparently BT hold the monopoly, so whoever you go for they will rent the line from BT. If there is a fault with a cabinet, it'll go to openreach (same parent company but different arm). We've had problems with BT, Sky and Plusnet. Sky were best over all but charged the earth