Plusnet

Plusnet Outage Report in Chigwell, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Chigwell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chigwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Chigwell, Essex, England 11/15/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chigwell, Essex, England

The most recent Plusnet outage reports came from the following cities: London, Paddington, Hackney, Islington, Fulham, Poplar, Newham, City of Westminster, Kensington, Harringay, Barnet, Greater London, Romford, Southwark and Ilford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomHackney E-mail
United KingdomLondon Total Blackout
United KingdomPaddington Wi-fi
United KingdomLondon Internet

Community Discussion

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Plusnet Issues Reports Near Chigwell, England

Latest outage, problems and issue reports in Chigwell and nearby locations:

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • BigAlxyz Alan (@BigAlxyz) reported from Hackney, England

    @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

  • RJBrock Ryan Brock (@RJBrock) reported from Walthamstow, England

    @aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • gouldydl Dawn Gould (@gouldydl) reported from Dartford, England

    It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • JonathanBehar Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulPenaluna Paul Penaluna (@PaulPenaluna) reported

    @Plusnet @plusnethelp @Ofcom I have been messaging via twitter (as told to!) regarding my very slow and intermittent broadband for over a week with no response..Please, Please, PLEASE HELP!!!!

  • DemonTomatoDave Dave Bulmer (@DemonTomatoDave) reported

    @AlanMartindale1 @Plusnet I can't get online at all. Any problems Plusnet or should I look at my equipment?

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

  • NMJBorthwick Nicola Borthwick Counsellor/Trainer, NW9 & Welwyn (@NMJBorthwick) reported

    @Plusnet Had awful problems with connection from 7.20 tonight which has had a considerable impact on my business. What has been the problem tonight, as usually the connection is ok?

  • DemonTomatoDave Dave Bulmer (@DemonTomatoDave) reported

    Wow, Plusnet just went down for about two hours, maybe less. It was like double-lockdown. Can't do anything at home (not even have the telly on), can't go somewhere where internet doesn't matter

  • locklock_12 Claire Lockey (@locklock_12) reported

    @Beanie904 @plusnethelp @Plusnet My wifi to slow to open the help page 🙄

  • MXFlamez AscendedFlamezGFX Comms Closed (@MXFlamez) reported

    @_SentientRock_ Damn And i thought plusnet was bad

  • CassandraMcBir1 Cassandra McBirney (@CassandraMcBir1) reported

    @plusnethelp Had no broadband connection for over an hour now in Manchester M16 8FF. Other people on BT and PlusNet in the area also have the same issue. Any idea of when the issue is likely to be fixed?

  • brunomartelli Bruno Martelli (@brunomartelli) reported

    @Plusnet 2/2 . My problem is I have fixed IP from you. Can't get mail. Web hosting company tells me IP is blocked and this is causing the problem. Apparently you need to contact the third-party companies to get it whitelisted.

  • Zachslists zach (@Zachslists) reported

    @LeahWhitehorse @Plusnet Was down here too in Hulme - but back up again. You might have to reboot your router.