Plusnet Outage Report in Thamesmead, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Thamesmead, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thamesmead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Thamesmead, Greater London, England
The most recent Plusnet outage reports came from the following cities: Leyton, London, Harringay, Croydon, Upminster, Camden Town, Lewisham, Tower Hamlets, Enfield Town, Hackney, Dagenham, Tottenham, Wood Green, City of Westminster and Catford.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Thamesmead, England
Latest outage, problems and issue reports in Thamesmead and nearby locations:
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The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England
@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
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Steph 🍻 (@stephpb) reported from Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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Steph 🍻 (@stephpb) reported from Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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Tasha Fine (@branat01) reported from Enfield Lock, England
@Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!
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Danté Banks (@Dante_Banks) reported from Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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Tandleman (@tandleman) reported from Poplar, England
@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
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MadameCholet (@PurpleDon1973) reported from Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Napoleon (@NW6Penguin) reported from Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
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S. (@Shazzabam) reported from Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England
@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
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Tandleman (@tandleman) reported from Poplar, England
@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
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Tasha Fine (@branat01) reported from Enfield Lock, England
@Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!
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Jo (@Jo48651873) reported from Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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Daniel Smith (@Scampboi) reported from Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Danté Banks (@Dante_Banks) reported from Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Tasha Fine (@branat01) reported from Enfield Lock, England
@Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service
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Usman (@utkhan79) reported from Sutton at Hone, England
@Plusnet my home internet is down and so is your website. Any issues at the back end?
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Daniel Smith (@Scampboi) reported from Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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GMan (@GMan40555684) reported from Sutton at Hone, England
Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please
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Dame C 🧙🏼♀️ (@DameClaraM) reported from Bromley, England
Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Verminous Scot Liz(rebellious independenista) (@etkwebster) reported
I can only tweet when I'm back at the bothy as my piece of crap network provider Smarty has no signal here since I arrived.😠 Soon as I get home I'm changing to Plusnet same as hubby who's signal is good.
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kaitlin (@ffskaitlin) reported
my favourite thing about plusnet being my internet provider is having to use my mobile data when I’m at home because the wifi never works 🥰
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suddenly tim (@SuddenlyTim) reported
Yesterday I rang @Plusnet mobile cos I couldn't text. They gave me some stuff to try and it worked. Happy days. Today I got an email "We have received your complaint, we're sorry we let you down...". I didn't complain, it was a minor issue, quickly sorted. I feel bad now.
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David Lomax 💙#FBPE 🇪🇺#FBIW 🏴 #FBPA (@DJwlomax) reported
@rach0907 Recommend EE as they do have the best coverage, try to use one of the other providers who use the EE network as EE is very expensive. Plusnet, Asda, Virgin use EE
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Ian Howard Mann (@IanHowardMann) reported
Wow... As soon as it hit 8pm the technician at @Plusnet just hung up on me without a word. Charming. He was incredibly rude as it was. @plusnethelp
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Patrick McCarthy (@McCarthaigh1953) reported
@Plusnet @plusnethelp @Ofcom Plusnet's fabled customer service.... Absolute rubbish can't even be bothered to call simply send an email covered in gobblygook... Wouldn't recommend to my worst enemy...
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tony lappin (@tony_lappin) reported
Plusnet don’t like slagging. Firm but ******* service is a disaster
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Plusnet Help (@plusnethelp) reported
@ProfJuneAndrews Hey June, please be advised that our orders are subject to both a specified lead time outlined by our regulators, as well as Openreach Engineer Availability. Please accept our apologies for the length of time it's going to take to have a service provided. -Adam - Plusnet Leeds
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Valley Boy (@ValleyB66171726) reported
@asda_mobile After an unbearable 8 days of atrocious service from Asda mobile I finally migrated.... To Plusnet...so easy, fantastic customer service & with EE network....whats not to like!!!
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🕷Elaine ClosEUre 🕷3.5% (@MrsBlinkle) reported
@Putneyman They look like EEs do those maybe a PlusNet back up might help.