Plusnet Outage Report in Lewisham, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hackney, London, Harringay, Croydon, City of London, Southwark, Paddington, City of Westminster, Newham, Islington, Hammersmith, Wembley, Tower Hamlets, Dagenham and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| Harringay |
Wi-fi | |
| Hackney |
Internet | |
| Croydon |
Internet | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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graham eveleigh
(@bigGeveleigh) reported
from
Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Martha
(@OneFuckedUpGirl) reported
Plusnet is the THE WORST ******* provider ever. Five days I’ve been without broadband. Five ******* days for a name change. Absolutely ridiculous and I still don’t have ******* broadband.
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Rachel Wheatley
(@rachwheatleyx) reported
@Plusnet our WiFi has suddenly stopped working, the box has an orange light and a red ‘b’ light on. It seems our whole building has no WiFi connection, can you help?
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Plusnet
(@Plusnet) reported
@KateKirk79 Hi Katie. Are you still having problems with your connection? Do you have any wired connections and, if so, are you having any problems on those? Regards, Emily Plusnet Leeds
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Ted Kaczmarek
(@kafkatopia) reported
After rubbish experience with @Plusnet . Glad to get email asking for reasons for leaving. Survey link dos not work. BRAVO @Plusnet for being consistently crap.
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Chris Stephens
(@Gingaboots) reported
@Plusnet Mobile signal issues CT18? Zero mobile coverage (usually pretty ropey anyway) and signal booster has also stopped working as well?
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DosGamerMan
(@DosGamerMan) reported
@Plusnet how do I get service help on a weekend. FttC just died and i can't seem speak to an engineer to get it fixed.
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Chris Stephens
(@Gingaboots) reported
@comrade_chungus @Plusnet If only I had mobile signal to be able to call customer service.....3 plusnet SIM cards in the house and all unable to use them!
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Comrade Chungus
(@comrade_chungus) reported
@Plusnet woke up today to find no mobile coverage in NR14, any ideas what’s going on? usually full strength for me here hence i chose plusnet as my network
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Plusnet
(@Plusnet) reported
@translatinczech Hi there. I'm so sorry for the delay in getting back to you and that you've had a time out when trying to place an order with us. I'd recommend trying from a different browser or device. Please let me know if the problem persists. Regards, Emily Plusnet Leeds
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CC Hogan, Author, Narrator, Podcaster
(@Its_CCHogan) reported
@davemolloy @zsk I was wondering about wandering back to Plusnet. I used them pre-broadband and only moved because they were so slow going in that direction. (This is long time ago!)