Plusnet

Plusnet Outage Report in Lewisham, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lewisham, Greater London, England 02/03/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lewisham, Greater London, England

The most recent Plusnet outage reports came from the following cities: City of London, London, Wembley, Hackney, Newham, Harringay, Southwark, Paddington, Sevenoaks, Muswell Hill, Romford, Edgware, Hammersmith, Poplar and Croydon.

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City Problem Type Report Time
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • the_lazy_ferret Clive Slade (@the_lazy_ferret) reported from Seal, England

    Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AliceMerray Alison 🌈 ❄🇪🇺 ⚫ (@AliceMerray) reported

    @Plusnet Hi. My Internet is not working and no sign yet of (already delayed) upgrade to Unlimited Fibre Extra, promised for 16th and then for today. Please help.

  • HoldenMadickie Holden (@HoldenMadickie) reported

    @Plusnet more than a month into a failed order I seem to be being started off again with a 10-12 day ETA, so cheers you colossal ****-ups.

  • MartinCoops4 Martin Coops (@MartinCoops4) reported

    @Poppymay171 @taswoldCookie @JasonManford Because I don’t find the guy out of the PlusNet advert’s understudy remotely funny doesn’t mean I’m miserable - I would just rather defend genuinely poor people rather than a gazillionaire pampered failed ‘actress’

  • kobb Michael Corbett (@kobb) reported

    @laurenmcdgogogo @LinkedIn And its back up now! A short term DNS problem by the look of it. Which ISP are you with? I am with @Plusnet

  • forever_winter3 Holly 🪩🫶🏻 (@forever_winter3) reported

    @Plusnet grandparents have had no WiFi for 4 days now! They have spoken to you and all you did was send a new router out which isn’t the problem. Still flashing orange, neighbours having same problem. Ta21 area

  • Plusnet Plusnet (@Plusnet) reported

    @collinge_danny Good Afternoon Danny I'm very sorry to hear this, Would you be able to send us a DM with the account username to see if there is anything we can do to resolve this problem. Joshua - Plusnet Sheffield

  • lameyxx Amy Fowler (@lameyxx) reported

    Anyone else’s plusnet internet not working? I thought it was cause it was cold so I put the heating on and it’s still not working. Turned the router off and on again cause that’s what the website told me to do. :( I don’t get good signal at home, it’s like it knew

  • robosbornewales Rob Osborne (@robosbornewales) reported

    @Plusnet hello, 45 mins on hold, no sign of anybody answering. I have an issue that needs addressing. Can you help?

  • bootydaddy74 Frank H (@bootydaddy74) reported

    My @Plusnet Internet is down, orange light on router is on, tried all the resets, and nothing is working. Can't login to your useless my plusnet site as always.

  • Darbin91772788 Darbin (@Darbin91772788) reported

    @Plusnet I was promised a phone call by customer services at 3pm. Still waiting....