1. Home
  2. Companies
  3. Plusnet
  4. Lewisham
Plusnet

Plusnet outages and service status in Lewisham, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Plusnet generated 1 outage signal in the last 24 hours around Lewisham, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Apr 29, 12:35 AM GMT+1.
  • 67% Internet (67%)
  • 17% Total Blackout (17%)
  • 17% Wi-fi (17%)

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Lewisham, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, City of London, Southwark, and Poplar.

CityProblem TypeReport Time
City of Westminster Wi-fi 22 hours ago
City of London Internet 2 days ago
City of Westminster Internet 11 days ago
Southwark Internet 15 days ago
City of Westminster Total Blackout 27 days ago
Poplar Internet 30 days ago

Nearby cities with recent reports

City of Westminster

1 recent signals

22 hours ago
City of London

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • timeastonco
    Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • laura_attridge
    Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • Errorfied
    Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • bigGeveleigh
    graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • PETERPAHOR
    PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • tandleman
    Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • AaronHNahum
    Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • HMSbeagle1820
    HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • SelinaWray
    Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • HMSbeagle1820
    HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • _yunu5
    yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • _yunu5
    yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • NadirIndar
    Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • FatimaDuerden
    Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported from Camberwell, England

    @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

  • tandleman
    Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • DameClaraM
    Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • PictureEdAlly
    Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • robdogtrickies
    Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • Daninho58
    Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • JohnLSandy
    John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonXbiker
    Jason 🥶 (@JasonXbiker) reported

    @MorganMF9867 @Plusnet Oops sorry little joke gone bad 🤐 hopefully you get sorted

  • brianwhelton
    𝔅͛𝔯͛𝔦͛𝔞͛𝔫͛ ͛𝔚͛𝔥͛𝔢͛𝔩͛𝔱͛𝔬͛𝔫͛ (@brianwhelton) reported

    @R4CK4TT4CK @bt_uk You do know Plusnet are BT? I was with them until they moved all their business customers over to BT. The Plusnet customers service team (not that I had much cause to contact them) were awesome.

  • Steven_84_
    Steven (@Steven_84_) reported

    @grok @GrimbleCrumble9 My plusnet broadband is down

  • gingerlegs747
    Gingerlegs747 (@gingerlegs747) reported

    @SBarrettBar Plusnet is really good and all UK tech support.

  • ABChaplinsBoot
    A B Chaplin's Boot (@ABChaplinsBoot) reported

    @Plusnet I am leaving you on 28/01. You've just billed me for 29/01 onwards and will take via direct debit. I can't get through and you have no online chat. Can someone please help me to confirm you acknowledge my cancellation and will not take funds. Thank you.

  • FiveMorbius
    Morbius Five (@FiveMorbius) reported

    @Plusnet Naturally the only people actually responding to my tweets are scammers. Nothing new there. How embarrassing is it that the people faking being your company's customer service do a better job of pretending to help customers than you do actually helping them.

  • jonnybeazel22
    j (@jonnybeazel22) reported

    @CHR15_MTB @ben_benjamin3 @virginmedia i had the exact same issue with Sky, couldnt match the offers being advertised elsewhere, i cancelled and also went over to plusnet.

  • VRvalley
    Freedom Valley (@VRvalley) reported

    @AlisonMLees @Plusnet Plusnet have broken the terms of your contract. Ofcom rules state that if a provider makes a change to your contract that is of "material detriment" (meaning it makes you worse off), they must allow you to leave the contract early without paying a cancellation fee.

  • Jaddle
    Jude A (@Jaddle) reported

    If you want to know why the UK is draining down the plughole it is encapsulated in this: our internet is rubbish. Plusnet suggested full fibre. 2 months later we still don't have it. It's going to take 3 companies & 4 visits to get it installed. Time, cost, inefficiency. UK 2026

  • ComTekMan
    Carl Fandidango (@ComTekMan) reported

    @CommsOmbudsman 3 BT Group companies (Plusnet, EE, Openreach) pass the buck—no one takes responsibility. Simple Google Maps check could have prevented the whole mess. Customer paying £63/mo out-of-contract for unreliable service, distress & risk to health (needs line for health).