Plusnet Outage Report in Lewisham, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Lewisham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hammersmith, London, Hackney, City of Westminster, Croydon, Purley, Coldblow, Newham, Harringay, Bermondsey, Poplar, Islington, Lewisham, Bromley and Ilford.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Clive Slade (@the_lazy_ferret) reported from Seal, England
Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.
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S. (@Shazzabam) reported from Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Tandleman (@tandleman) reported from Poplar, England
@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
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Usman (@utkhan79) reported from Sutton at Hone, England
@Plusnet my home internet is down and so is your website. Any issues at the back end?
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Jo (@Jo48651873) reported from Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Steph 🍻 (@stephpb) reported from Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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Danté Banks (@Dante_Banks) reported from Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Steph 🍻 (@stephpb) reported from Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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Harrison2020 (@Harrison20202) reported from Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Napoleon (@NW6Penguin) reported from Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
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Daniel Smith (@Scampboi) reported from Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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MadameCholet (@PurpleDon1973) reported from Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Danté Banks (@Dante_Banks) reported from Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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Tandleman (@tandleman) reported from Poplar, England
@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
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Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England
@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
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Harrison2020 (@Harrison20202) reported from Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Harrison2020 (@Harrison20202) reported from Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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GMan (@GMan40555684) reported from Sutton at Hone, England
Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please
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Daniel Smith (@Scampboi) reported from Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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stoneysoprano (@stoneysoprano) reported
@OpenreachHelp An engineer visited my property to access the pole to fix a neighbours problem. We now have no service and he has driven off. Plusnet tell me 72 hours to fix. My wife and I work from home. Ref. is 215635059.
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gethin williams (@QueenTrixabelle) reported
@Plusnet Shame working from home is a nightmare with your we switched to u then on Friday my virtual network stopped working there is a know issue with home working at plusnet so have to use my mobile data as a hotspot
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Lord Cornelius Toasted-Crumpet of Mudeford (@anon59398096) reported
@Plusnet Morning all. No internet down here in Christchurch, Dorset this morning. Have reported it. Possible BT issue down here. Hope your guys can take a look and get us back online soon. Cheers :)
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Kitčaniklić (@K1t_Law) reported
My internet is so slow I can’t even open a webpage to do a speed test. I’m way below my stay fast speed. Had to disconnect Wi-fi just to tag you o. Twitter. Sort it out @Plusnet @plusnethelp .
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Wayne McCarron (@therealwaynemcc) reported
@Plusnet - The Absolute Worst Broadband Provider I have ever had the displeasure of using. My mother has been paying £25 per month for over 3 months and getting downspeeds of less than 10mbps consistently. Your customer service people are useless. I will be taking this to OFCOM
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Stacey🖤 (@staceyybea) reported
@Plusnet stopped working on SamsungTV and PS4 this morning both wired and wireless connection. All other devices are working fine (Apple, HP) except when trying to access Plusnet website. Is your site down or any service issues? Thanks.
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🇬🇩 MYN🧡 🇬🇩 (@Fauxbecks2) reported
What’s the best wifi service because plusnet is garbage
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Dave Sugden (@davelms) reported
@shezimaster66 @Plusnet Same here, @plusnet has been up and down regularly in the last week (LS27 area). Each time is only for a minute and then it comes back again. Been great for 2 years before this week, now down more in 2 days than it has in 2 years.
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Ed Selley (@ejselley) reported
Just the four router resets so far this morning @Plusnet despite following all your (largely irrelevant) settings 'help'. Your hardware is broken and you don't seem to have any answers.
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stoneysoprano (@stoneysoprano) reported
@OpenreachHelp Plusnet have and they have put a note on the record. So you're telling me YOUR engineer broke our service and YOU can't escalate this TODAY to get him to come back and fix it. I work for NW Group, but can't. Shall I have a word with our OpenReach account manager?