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Plusnet

Plusnet outages and service status in Lewisham, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Lewisham, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Apr 19, 9:03 AM GMT+1.
  • 67% Internet (67%)
  • 17% Total Blackout (17%)
  • 17% Phone (17%)

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Lewisham, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, Southwark, Poplar, and City of London.

CityProblem TypeReport Time
City of Westminster Internet 5 days ago
Southwark Internet 10 days ago
City of Westminster Total Blackout 22 days ago
Poplar Internet 25 days ago
City of London Internet 27 days ago
City of Westminster Phone 28 days ago

Nearby cities with recent reports

City of Westminster

1 recent signals

5 days ago

Community Discussion

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Plusnet Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • DameClaraM
    Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • JohnLSandy
    John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • FatimaDuerden
    Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported from Camberwell, England

    @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

  • robdogtrickies
    Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • HMSbeagle1820
    HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • HMSbeagle1820
    HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • _yunu5
    yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • PETERPAHOR
    PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • timeastonco
    Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • _yunu5
    yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • NadirIndar
    Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

  • AaronHNahum
    Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • Daninho58
    Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • tandleman
    Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • Errorfied
    Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • MilliLeaks_
    ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported from Camberwell, England

    @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

  • bigGeveleigh
    graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • PETERPAHOR
    PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • SelinaWray
    Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AlyssaJade7274
    Alyssa Jade C (@AlyssaJade7274) reported

    @Plusnet You haven’t answered my question. What good is it doing that at midnight when you are closed? And when the issue is intermittent? Why is it so difficult to just say when engineering is going to occur? Its not like you don’t know.

  • DerylLynn
    DerylLynn on stranger’s island (@DerylLynn) reported

    @JackieMarsden6 I’m delighted with my Starlink after years of below standard service from Plusnet so I’m happy . Who knows these days Jackie but I will say of all the billionaires I’d be more likely to trust him than Soros say 🤷

  • Hamish88205796
    Hamish (@Hamish88205796) reported

    @DerylLynn @Plusnet Don't **** about. Slap a claim for £1,000 +costs in via MCOL. They'll happily settle out of court for £500 or more + costs and repair it.

  • matthewb79
    Matthew Broadway (@matthewb79) reported

    @Plusnet only getting 20mbps when it’s usually over 100. Is there an issue?

  • David__Byrne1
    David Byrne (@David__Byrne1) reported

    Hey,@Plusnet - broadband engineer booked for 8am to 1pm today. Still waiting and not even a phone call from your Muppets MJ Quinn for an update. Is this the **** service I now have to expect from you people?? Shambles 🤬🤬🤬

  • CanarianWolf88
    CanarianWolf (@CanarianWolf88) reported

    @MrNickKnowles @SkyUK @skytv Get IPTV and a Plusnet FTTP internet connection. Don't give those parasites sky a penny, they're scum. Make sure you cancel your direct debit with them after giving them your notice as they'll keep charging you due to a 'system glitch'

  • RyanUK90
    UKRyan (@RyanUK90) reported

    @Plusnet Anyway you guys can give praise / positive comment to a specific customer service representative, the man I just spoke to on the phone was very friendly, polite, knowledgeable and understanding and just a perfect example of what customers want!

  • ZeNeX_74
    ZeNeX (@ZeNeX_74) reported

    @Plusnet all support seems to be ignored. Please confirm what details I need to replace your router with my own?

  • DJisatwit
    Dan (@DJisatwit) reported

    @Plusnet why is your website so slow all the time? Everything else works fine

  • rosieon25371922
    rosie posie (@rosieon25371922) reported

    @Plusnet I joined in Dec. Promised £150 voucher. Claimed it. Never arrived. Chased to be told u have no record of me claiming & I can't prove claim as done on your website so tough luck out of time. WTF? This is not a "straightforward" way to do business. It is welching! Pay up!