Plusnet Outage Report in Lewisham, Greater London, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Lewisham, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Romford, Hammersmith, Poplar, City of London, Hackney, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Wembley.

City	Problem Type	Report Time
London	Internet	6 minutes ago
London	Internet	3 days ago
London	Internet	3 days ago
City of Westminster	Total Blackout	4 days ago
Romford	Internet	4 days ago
London	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Ryan Brock (@RJBrock) reported 9 minutes ago from Walthamstow, England

  @aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help

• 
  John Sandy (@JohnLSandy) reported 10 minutes ago from Stratford, England

  Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

• 
  Mila Griebel (@MilaGriebel) reported 13 minutes ago from Camden Town, England

  @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

• 
  Usman (@utkhan79) reported 13 minutes ago from Sutton at Hone, England

  @Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.

• 
  graham eveleigh (@bigGeveleigh) reported 17 minutes ago from Bromley, England

  Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

• 
  Sarah Morton (@SarahMorton6) reported 21 minutes ago from Wandsworth, England

  @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

• 
  Indar Picton-Howell (@NadirIndar) reported 22 minutes ago from Lambeth, England

  Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

• 
  Dawn Gould (@gouldydl) reported 23 minutes ago from Dartford, England

  It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice

• 
  Alan (@BigAlxyz) reported 24 minutes ago from Hackney, England

  @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

• 
  Tim Easton (@timeastonco) reported 30 minutes ago from Bromley, England

  @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

• 
  HMS Beagle (@HMSbeagle1820) reported 33 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  Eileen Rumble (@turtlesnursery) reported 34 minutes ago from Hackney, England

  @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

• 
  Barbara Broccoli (@Errorfied) reported 35 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

• 
  Kevin (@londonkro) reported 39 minutes ago from Croydon, England

  Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

• 
  Richard Carroll (@rackitman) reported 39 minutes ago from Wandsworth, England

  @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

• 
  Anya Gair (@anyaebgair) reported 45 minutes ago from London, England

  Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

• 
  Mila Griebel (@MilaGriebel) reported 48 minutes ago from Camden Town, England

  @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

• 
  HMS Beagle (@HMSbeagle1820) reported 48 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  Laura Attridge (@laura_attridge) reported 49 minutes ago from Bromley, England

  @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

• 
  Kylie Ainslie (@DrKAinslie) reported 55 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jennie (@MyBlondeReality) reported 25 seconds ago

  @Plusnet @plusnethelp I’m on the phone (after being on hold for 45 mins) with one of your tech agents who just said “he dunno how to fix it” we have no internet and haven’t since last night. He is refusing to pass me on to someone else to try and help. This isn’t good. Pls help

• 
  chipperhull (@romysdad) reported 1 minute ago

  @plusnethelp Hi @plusnet. I transferred my phone and broadband to you guys today. My phone line is up and running but my broadband isn't and I'm trying to work from home. I've tried yr customer service line but they are busy and won't accept calls 😒😒

• 
  Clare S (@Clarejs85) reported 3 minutes ago

  @Plusnet Brilliant customer service Not, you send me an email after you close so I can't speak to anyone and then on the first day you restrict me from certain things via my broadband, i can't even have the option to unrestrict myself as no I'm not ready to pay yet option again,

• 
  Matthew Abbott (@MaBBoTT90) reported 6 minutes ago

  @plusnethelp @DaveMitchison Same here, and I’m a new customer, only joined plusnet on the 2nd of December. Every day it’s dropping out at least 3 times, last night it dropped out 7 times in the space of an hour! (World record). I am currently on hold with plusnet as I type. Almost 20 mins. Not good!

• 
  Amelie (@Amelielielielie) reported 9 minutes ago

  @plusnethelp Hi, What is the actual process of transferring from my family members plusnet to a new fibre broadband I signed up for for the same address! I keep getting told different things and that he can’t cancel his otherwise during the transition we won’t have any internet!

• 
  James Bryce (@James_Bryce) reported 10 minutes ago

  @plusnethelp Have signed up with plusnet. u/n: jamesbryce. I believe current provider (Sky) is disconnected once your service is running. However, the Sky service was set up by my daughter, Hester Owenhill, same address & phone number. Your advice please. James Hill.

• 
  ALAN SIMPSON (@SCKITTER) reported 11 minutes ago

  Plusnet help?????

• 
  Anthony Hewlett (@AnthonyHewlett6) reported 13 minutes ago

  @plusnethelp Hi, I am having problems with my broadband connection for the last 4 days and have not been able to contact PlusNet either by phone or live chat.

• 
  John Glancy (@jgscotland) reported 16 minutes ago

  @Plusnet I’m a new customer who has been trying to get through to you most of the day as my internet is down and I’ve held for over 20 minutes on several occasions only to be cut off! To make matters worse, your live chat is down!

• 
  Marie (@mazzamorgan) reported 21 minutes ago

  @plusnethelp Hello plusnet. I had an open issue about this, which you acknowledged I've had my broadband plugged into the test socket as asked to for over a month, and no more comms from you?! What's happening?