Plusnet Outage Report in Lewisham, Greater London, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Lewisham, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Romford, Hammersmith, Poplar, City of London, Hackney, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Wembley.

City	Problem Type	Report Time
London	Total Blackout	5 hours ago
London	Internet	24 hours ago
London	Internet	1 day ago
London	Internet	1 day ago
London	Internet	1 day ago
London	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Tandleman (@tandleman) reported 38 seconds ago from Poplar, England

  @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

• 
  Napoleon (@NW6Penguin) reported 2 minutes ago from Camden Town, England

  @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

• 
  mtrinh (@miktrinh) reported 5 minutes ago from London, England

  @Plusnet broadband is down in SE23 1AN area

• 
  Charine John (@CharineJohn) reported 8 minutes ago from Camden Town, England

  @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

• 
  Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported 8 minutes ago from London, England

  @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

• 
  Tandleman (@tandleman) reported 9 minutes ago from Poplar, England

  @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

• 
  Jo (@Jo48651873) reported 11 minutes ago from Islington, England

  @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

• 
  Dame C 🧙🏼‍♀️ (@DameClaraM) reported 12 minutes ago from Bromley, England

  Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

• 
  Mr H 🦡 (@EngHanrahan) reported 13 minutes ago from Walthamstow, England

  @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 17 minutes ago from Bromley, England

  @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

• 
  GMan (@GMan40555684) reported 20 minutes ago from Sutton at Hone, England

  Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

• 
  Steph 🍻 (@stephpb) reported 22 minutes ago from Camden Town, England

  @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

• 
  Angeline Clean (@NortysTweets) reported 29 minutes ago from London, England

  Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

• 
  MadameCholet (@PurpleDon1973) reported 31 minutes ago from Ilford, England

  @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

• 
  Andy Washington 😷🇪🇺 (@andywash) reported 36 minutes ago from Hackney, England

  My Internet has died. Plusnet say it's a BT Openreach issue & it won't be fixed till after Xmas. But it's only a day till I'm away for 10 days so not too bad I guess.

• 
  Steph 🍻 (@stephpb) reported 37 minutes ago from Camden Town, England

  @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

• 
  Sarah Pilates (@sarahpilates) reported 42 minutes ago from Camden Town, England

  @Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.

• 
  @RossMatthewNorthLondon.com (@RossMatthewGat3) reported 52 minutes ago from Camden Town, England

  @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

• 
  Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported 54 minutes ago from Camberwell, England

  @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

• 
  Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported 55 minutes ago from London, England

  @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Roi Perez (@roiontech) reported 3 minutes ago

  @mikejjennings the broadband options in my area are basically BT-types (Plusnet, EE) or Virgin... and the speeds are crap. I've been thinking about moving to Virgin but honestly I've only ever seen tweets like yours. You never see someone saying "Virgin are the best" haha

• 
  Kimmy Mac (@littlekimmy) reported 4 minutes ago

  @Plusnet please can you give me an email address to send a complaint to?

• 
  Ryan Morrison (@RyanMorrisonJer) reported 8 minutes ago

  @DEANHDAVID @virginmedia @Plusnet I'm at 41 minutes now and it almost feels like failure at this point if I hang up! There is a new provider near me called Hey! Broadband that do gigabit symmetrical fibre and a home worker plan with 24 hour SLA for less than 500Mb down/50Mb up from Virgin Media.

• 
  Nina // Bands on Film (@bandsonfilm_) reported 11 minutes ago

  @Plusnet Our broadband hasn't been working for three days. Anything you can do to help?

• 
  John Harvey (@satpalram) reported 11 minutes ago

  @Plusnet If anyone wants to be persuaded out of their decision, you can give them a box to tick saying so. We’re adults, treat us as such. I didn’t have to talk to anyone to sign up.

• 
  TerriTweets (@TerriWong) reported 12 minutes ago

  @Plusnet - THE worst internet provider I've ever had. Never had connection cut out so often... oh and we're stuck with them for another year eurgh. I hardly post soo this is saying something! “#annoyingmuch

• 
  Andy Tong (@ProfitTraining) reported 13 minutes ago

  @Plusnet morning guys, locked out of totalise email, can't get a voice response on cust. service, suspect someone might have control of my mailbox - please help if you can

• 
  an Empty Slogan Empty Slog (@bushofgoats) reported 16 minutes ago

  @virginmedia unless you can organise for someone to call me, I'm contacting @plusnet to see how long it will take them to re-connect their service, which while not as fast on paper, was at least a service.

• 
  Tony Barlow (@Saltbar) reported 17 minutes ago from Derbyshire, England

  @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

• 
  Tony (@T0ny_Boy) reported 19 minutes ago

  @Plusnet Hi. I am having a problem with my connection. It keeps dropping several times per day. How much will it cost me to cancel my remaining connection and move to another provider?