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Plusnet Outage Report in Lewisham, Greater London, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Lewisham, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, Romford, London, Hammersmith, Poplar, City of London, Hackney, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Wembley.

CityProblem TypeReport Time
City of Westminster Total Blackout 20 hours ago
Romford Internet 24 hours ago
London Internet 2 days ago
London Internet 2 days ago
London Internet 2 days ago
London Wi-fi 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • LinJaneThe2
    Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • Shazzabam
    S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • miktrinh
    mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • RossMatthewGat3
    @RossMatthewNorthLondon.com (@RossMatthewGat3) reported from Camden Town, England

    @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

  • PurpleDon1973
    MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • NW6Penguin
    Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • tandleman
    Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • LinJaneThe2
    Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • GMan40555684
    GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • CharineJohn
    Charine John (@CharineJohn) reported from Camden Town, England

    @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

  • NortysTweets
    Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • EngHanrahan
    Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • tandleman
    Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • utkhan79
    Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • DameClaraM
    Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

  • Jo48651873
    Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • stephpb
    Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • stephpb
    Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • Harrison20202
    Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Terence10469556
    Tigereaver (@Terence10469556) reported

    @Plusnet Fibre broadband order placed on 19 March and still NO CONNECTION! We call daily & are told the same thing, we will cancel the order and rebook it, there is no manager available, no accountability, we were just told it would take 5 days for a manager to come back to us!?

  • C_Gaskell
    Cat Gaskell (@C_Gaskell) reported

    . @Plusnet sending HELP & REFRESH to you numerous times a day at the moment due to intermittent WiFi. Are there known issues? This has been going on about a week. So unreliable and I’m burning through my 4G

  • radioclashblog
    (((Tim from Radio Clash))) (@radioclashblog) reported

    I think @Plusnet just cut us off, even though the Direct Debit details say 'active' and not had any contact with them about it bouncing, but I get ’No Service’ on the router. *sigh* So later today I'll have to phone them and wait hours to see what they’ve effed up. Oh joy.

  • caljammer25
    Mr C (@caljammer25) reported

    @AndyDatsonWT @Plusnet **** sake I missed that,I missed alot based on @Plusnet, any of you lot using this apparent service?

  • GarfieldTheCa15
    GarfieldTheCat (@GarfieldTheCa15) reported

    @Plusnet any danger of an answer? My BB has been down over 3 hours already - not happy.

  • craig13mcc
    Magic Cram Crock (@craig13mcc) reported

    @Plusnet There were issues again about lunchtime today, though nothing since. I'll be in touch again if it persists later on. Cheers C

  • mikeuk1984
    Michael Summerfield (@mikeuk1984) reported

    @Plusnet I have sorted the order but now I face the issue that you have ported my number before I have even received the sim card. Now I have no service.

  • 23davidian96
    David (@23davidian96) reported

    @Plusnet My contract is due for renewal next month, but I don't want to tie myself down for another 18 month contract. What are my options?

  • AmberValleyInfo
    Amber Valley (@AmberValleyInfo) reported

    @Plusnet Thanks Tony, the divert is in place, the phone is completely dead although getting very limited broadband. Keeping my fingers crossed @OpenreachHelp manage to sort the problem soon. Hope its not been caused by the fibre vans working throughout the village :(

  • trycycle
    Nikki Ryan (@trycycle) reported

    @Plusnet WORSE SERVICE EVER BEEEN WITH THEM OVER 6 YEARS NO ENGINEER TURNS UP NO CALL NOTHING INTERNET NOT WORK 4 WEEKS PROPERLY THEY SAY SHOW GOODWILL NOT CHARGE ME NEXT MONTHS BILL ! Cheek !! BEEN HUNG UP ON SEVERAL TIMES SO RUDE I have disability & suppose to have priority!