Plusnet outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Plusnet outage reports came from the following cities: Poplar, City of Westminster, City of London, and Newham.

City	Problem Type	Report Time
Poplar	Internet	2 days ago
Poplar	Internet	3 days ago
Poplar	Internet	3 days ago
Poplar	Internet	4 days ago
City of Westminster	Internet	4 days ago
Poplar	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  HMS Beagle (@HMSbeagle1820) reported 3 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported 3 minutes ago from Camberwell, England

  @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

• 
  Rob Hanson (@robdogtrickies) reported 6 minutes ago from Poplar, England

  @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

• 
  Allison Randell (@PictureEdAlly) reported 13 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  Indar Picton-Howell (@NadirIndar) reported 14 minutes ago from Lambeth, England

  Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

• 
  Daniel (@Daninho58) reported 15 minutes ago from Poplar, England

  @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 22 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  graham eveleigh (@bigGeveleigh) reported 22 minutes ago from Bromley, England

  Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

• 
  John Sandy (@JohnLSandy) reported 23 minutes ago from Stratford, England

  Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

• 
  Laura Attridge (@laura_attridge) reported 24 minutes ago from Bromley, England

  @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

• 
  Barbara Broccoli (@Errorfied) reported 30 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

• 
  Selina Wray 🍊 (@SelinaWray) reported 30 minutes ago from Lambeth, England

  1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 31 minutes ago from Bromley, England

  @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

• 
  Tim Easton (@timeastonco) reported 31 minutes ago from Bromley, England

  @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

• 
  HMS Beagle (@HMSbeagle1820) reported 32 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  Tandleman (@tandleman) reported 34 minutes ago from Poplar, England

  @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

• 
  yunus (@_yunu5) reported 41 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

• 
  ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported 43 minutes ago from Camberwell, England

  @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

• 
  PETER PAHOR (@PETERPAHOR) reported 47 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

• 
  PETER PAHOR (@PETERPAHOR) reported 59 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Montgomery (@monty772011) reported 5 minutes ago

  @EE Hi, please can someone respond to my complaint sent yesterday morning, urgently! My Mum has been without a landline for two weeks, due to move from Plusnet. My Dad is in a home with Alzheimer’s & she has to keep topping up her mobile to stay in contact. Causing huge stress!

• 
  AuntieMich55 💙 (@AMich55) reported 11 minutes ago

  @Plusnet just wanted to say how lovely the customer service staff are especially the lady I spoke to at 8.18 this morning over a moving to EE mix up (this is why I can’t leave you!!).

• 
  Jason F (@jasonFr54781642) reported 13 minutes ago

  @Plusnet trying to cancel to travel abroad will have no fixed address, I waited for 15 mins on the phone then got cut off, I dont think #plusnet want me to leave. Is there an easier way to cancel thanks.

• 
  Jabberwockydoodah 🪐🌙 ☀️ 💫✨🌍🌕☄️⚡️🌪️ (@VIx666) reported 14 minutes ago

  @Plusnet Why is my mum who has been a long time customer of yours not getting as good a deal as a brand new customer?

• 
  Liz (@Liz14752830) reported 15 minutes ago

  @TomK_Brit1993 No problem. Also a bit anxious about internet switch. Plusnet copes well with small buildings but EE is showing signs of cutting out whenever I walk past the router! Same £ to keep landline. Worse signal inspite of usually more expensive... Might be teething issues. How r u?

• 
  Olliemorr2017🐾🐱🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Olliemorr20171) reported 22 minutes ago

  @ScotsValkyrie @bt_uk I pay about £90 with BT, ridiculous amount, decided to make a switch via a comparison site, found a deal half the price but then told sorry you can't have it as BT own EE as you're an existing customer, as is Plusnet. Options seem limited!!

• 
  Morgan (@morganjonestech) reported 24 minutes ago

  @LiamFromOrlando @SSOUIC Nope, I was having trouble with my ISP router (PlusNet) when I first using the HomePod mini as the audio output for my Apple TV, but I bought a pair of eero routers and have had zero issues since, until the past few days where this bug started.

• 
  Jay (@Jason87r) reported 29 minutes ago

  Dear idiots @Plusnet and also @EE as u both have done it this month, if my payment date is set to 6th of month trying to take payment on the 3rd and then restricting services for your **** up won't magically make my money come in 3 days early, both account show 6th so do it!

• 
  🇰🇪 (@MrLewisVuitton) reported 35 minutes ago

  @NtantuNow @virginmedia @Plusnet Virgin are so useless. Instead of fixing the issue they just offer to boost your speeds lol

• 
  Joke Legg (@joclegg) reported 36 minutes ago

  @drink_the_wind @Plusnet I was sent this re E1: We've tested your service and found an issue in your local area. We're sorry for any inconvenience. We know how important it is to have a reliable connection, so we're working really hard to get you back up and running by 22-Aug-2026 23:59 Thanks