Plusnet

Plusnet Outage Report in Lewisham, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lewisham, Greater London, England 03/16/2026 04:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lewisham, Greater London, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, Islington, London, Hackney, Croydon, Harringay, City of London, Southwark, Paddington, Newham, Hammersmith, Wembley, Tower Hamlets, Dagenham and Sevenoaks.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomCity of Westminster Internet
United KingdomIslington Internet
United KingdomIslington Internet
United KingdomLondon Total Blackout
United KingdomIslington Internet

Community Discussion

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Plusnet Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • GMan40555684 GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • the_lazy_ferret Clive Slade (@the_lazy_ferret) reported from Seal, England

    Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • IlannaCat Annali Crawford (@IlannaCat) reported

    @Plusnet no mobile signal or 4g for three days now. And that’s the 5th time in as many weeks we haven’t had one. What is going on. Can’t ring you- no signal 🤬

  • MartinGilmour29 Martin Gilmour (@MartinGilmour29) reported

    @Plusnet No, thank you. I would suggest though that your systems are reviewed, it was far too difficult to have this matter addressed, I will not be returning to your service at any point from this experience

  • ProfessorDoru Tunc Doru (@ProfessorDoru) reported

    Can anyone else@get through to @Plusnet ?? I’m trying to sign up and received a message to call about delays with my order. Not been able to get through for two days now. Should I just cancel?

  • mchill121 Lady Wolf (@mchill121) reported

    @StephenPMurtagh @Plusnet Funny story about @Plusnet I called about being overcharged I challenged them & the girl put me on hold? But didn't! She shouted to her floor walker, Don't give him his F money Shirley, he's rude. Needless to say when Shirley came on, I repeated what I heard. Free Plusnet 4 12mth

  • HoustonMargaret Margaret P Houston (@HoustonMargaret) reported

    @Plusnet Hi there. My internet has been repeatedly going down since yesterday afternoon. I turn the router off and on again, and it comes back, but then twenty minutes it's gone again. Can you help?

  • guyrbailey 🇺🇦 Gelon K Bums (@guyrbailey) reported

    @TeessideLive Mayor Plusnet's pals trying to stretch it out as long as possible so he can finish dredging, escape to the Lords and the poor fishermen get paid off at the end.

  • EdwinDroom Unavailable to the Mortal Man (@EdwinDroom) reported

    @Plusnet Hi, I'm supposed to get upgrade today, engineer called at 10:30, said there was a problem and someone else would be out and then they'd come back. Heard nothing since. Been on phone for 25 minutes so far no answer. How do I get status update?

  • JamesBoswell2 James Boswell (@JamesBoswell2) reported

    @Plusnet are you having network issues in the Doncaster area? My signal has suddenly started dropping in and out, I’ve repeatedly had “no service” and I’ve not had more than 2 bars for days. No issues previously.

  • HoustonMargaret Margaret P Houston (@HoustonMargaret) reported

    @Plusnet Hi there - connection constantly dropping since mid afternoon yesterday. I turn it off and on again, and it works, and then twenty minutes later it happens again. Can you help? Thanks!

  • RonnieCheung8 Ronnie Cheung (@RonnieCheung8) reported

    @Plusnet had a problem with our broadband and a missed appointment, which i was promised automatic money back as compensation. No such action has been provided