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Plusnet

Plusnet Outage Report in Lewisham, Greater London, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Lewisham, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Romford, Hammersmith, Poplar, City of London, Hackney, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Wembley.

CityProblem TypeReport Time
London Total Blackout 5 hours ago
London Internet 24 hours ago
London Internet 1 day ago
London Internet 1 day ago
London Internet 1 day ago
London Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • tandleman
    Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • NW6Penguin
    Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • miktrinh
    mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • CharineJohn
    Charine John (@CharineJohn) reported from Camden Town, England

    @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

  • LinJaneThe2
    Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • tandleman
    Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • Jo48651873
    Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • DameClaraM
    Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • EngHanrahan
    Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

  • GMan40555684
    GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • stephpb
    Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • NortysTweets
    Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • PurpleDon1973
    MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • andywash
    Andy Washington 😷🇪🇺 (@andywash) reported from Hackney, England

    My Internet has died. Plusnet say it's a BT Openreach issue & it won't be fixed till after Xmas. But it's only a day till I'm away for 10 days so not too bad I guess.

  • stephpb
    Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • sarahpilates
    Sarah Pilates (@sarahpilates) reported from Camden Town, England

    @Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.

  • RossMatthewGat3
    @RossMatthewNorthLondon.com (@RossMatthewGat3) reported from Camden Town, England

    @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

  • FatimaDuerden
    Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported from Camberwell, England

    @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

  • LinJaneThe2
    Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • roiontech
    Roi Perez (@roiontech) reported

    @mikejjennings the broadband options in my area are basically BT-types (Plusnet, EE) or Virgin... and the speeds are crap. I've been thinking about moving to Virgin but honestly I've only ever seen tweets like yours. You never see someone saying "Virgin are the best" haha

  • littlekimmy
    Kimmy Mac (@littlekimmy) reported

    @Plusnet please can you give me an email address to send a complaint to?

  • RyanMorrisonJer
    Ryan Morrison (@RyanMorrisonJer) reported

    @DEANHDAVID @virginmedia @Plusnet I'm at 41 minutes now and it almost feels like failure at this point if I hang up! There is a new provider near me called Hey! Broadband that do gigabit symmetrical fibre and a home worker plan with 24 hour SLA for less than 500Mb down/50Mb up from Virgin Media.

  • bandsonfilm_
    Nina // Bands on Film (@bandsonfilm_) reported

    @Plusnet Our broadband hasn't been working for three days. Anything you can do to help?

  • satpalram
    John Harvey (@satpalram) reported

    @Plusnet If anyone wants to be persuaded out of their decision, you can give them a box to tick saying so. We’re adults, treat us as such. I didn’t have to talk to anyone to sign up.

  • TerriWong
    TerriTweets (@TerriWong) reported

    @Plusnet - THE worst internet provider I've ever had. Never had connection cut out so often... oh and we're stuck with them for another year eurgh. I hardly post soo this is saying something! “#annoyingmuch

  • ProfitTraining
    Andy Tong (@ProfitTraining) reported

    @Plusnet morning guys, locked out of totalise email, can't get a voice response on cust. service, suspect someone might have control of my mailbox - please help if you can

  • bushofgoats
    an Empty Slogan Empty Slog (@bushofgoats) reported

    @virginmedia unless you can organise for someone to call me, I'm contacting @plusnet to see how long it will take them to re-connect their service, which while not as fast on paper, was at least a service.

  • Saltbar
    Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • T0ny_Boy
    Tony (@T0ny_Boy) reported

    @Plusnet Hi. I am having a problem with my connection. It keeps dropping several times per day. How much will it cost me to cancel my remaining connection and move to another provider?