Plusnet Outage Report in Streatham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Streatham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Streatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (15%)
-
Total Blackout (12%)
-
E-mail (6%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Streatham, Greater London, England
The most recent Plusnet outage reports came from the following cities: City of Westminster, London, Southall, City of London, Croydon, Wembley, Hackney, Newham, Harringay, Southwark, Paddington, Muswell Hill, Hammersmith, Poplar and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southall |
Internet | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Streatham, England
Latest outage, problems and issue reports in Streatham and nearby locations:
-
Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
-
Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
-
PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
-
Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
-
Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
-
yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
-
Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
-
PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
-
Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
-
yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
-
🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
-
Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
-
Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
-
Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
-
Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
-
Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
-
jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
-
Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Nigel Davison
(@IL_Tenore) reported
@Munross @Plusnet Same! I have had no end of reliabilty issues. There very quick to blame your setup too and in my case its always turned out to be either BT or the Service Provider that buggered it. Please for the love of God, give us the service we are paying for @Plusnet
-
Andy Parkes
(@SaxonPark) reported
Sat here. No internet. Mobile data cover. Fault reported Thurs 1700. Out since 1630. 2 hrs on landline as we kept copper line!! Done swap to internet phone! Line dropped. No calls back!! No updates from any service providers. @Plusnet Please call me. I will DM my details.
-
Simon Ellinas
(@cartoonelli) reported
@Plusnet How long will the broadband outage go on for? I'm missing out on important work.
-
Andy Wasley
(@andywasley) reported
@JCDrummo @Plusnet I certainly get the ‘half-hearted’ feeling. So far all problems have been because of Openreach, I’m told, and Plusnet are ‘waiting’ for Openreach to do things. Where is the pressure and anger on behalf of their customers?
-
Tracey
(@Traceyjp) reported
@MSE_Deals Thank-you, swapped to a new deal from this message as need to move from PlusNet due to poor service so this is great timing
-
Andrew Bowden
(@AndrewBowden) reported
Broadband is down so went to Plusnet's mobile site and saw there's now an option to diagnose problems by text. Well you can imagine how encouraging it was to get a text saying "Hi, it's the John Lewis Diagnostics bot here."
-
Red Fox
(@fakerusky) reported
@Plusnet do you have problem with your app? Can't log into your app instead laptop only.
-
Rose Gold
(@RrmetroldRose) reported
@Plusnet How do I get help with my landline. I have dialing tone but any number (including medical assistance) comes up as dead sound? No calls in either as they get the same their end.
-
TJ Milburn (they/them)🇪🇺🏳️🌈🏳️⚧️☮💚🤍💜☯️⚧️♒
(@TJM_Sparkles) reported
Why do I have to call @Plusnet to inform you that I'm not renewing my contract. You have an online chat service. Why can't I do it through that???
-
Alison Nichols
(@ajcnichols) reported
@Plusnet It's not his broadband, it's his landline. An engineer was allegedly doing "something" yesterday but failed to fix it. My broadband isn't working. Nor is my mobile signal functional.