Plusnet Outage Report in Streatham, Greater London, England

Problems in the last 24 hours in Streatham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Streatham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Streatham, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Hammersmith, Poplar, City of London, Hackney, Hounslow, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Greenford.

City	Problem Type	Report Time
London	Total Blackout	9 hours ago
London	Internet	1 day ago
London	Internet	1 day ago
London	Internet	1 day ago
London	Internet	2 days ago
London	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Streatham, England

Latest outage, problems and issue reports in Streatham and nearby locations:

• 
  Daniel Smith (@Scampboi) reported 3 minutes ago from Croydon, England

  @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

• 
  PETER PAHOR (@PETERPAHOR) reported 5 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

• 
  AJ Green (@Green_AJ) reported 5 minutes ago from Kensington, England

  @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

• 
  Nick Faber (@NickFaber) reported 7 minutes ago from Hackney, England

  @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

• 
  MadameCholet (@PurpleDon1973) reported 23 minutes ago from Ilford, England

  @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

• 
  elyob (@elyob) reported 26 minutes ago from Kingston upon Thames, England

  @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

• 
  Rupert Cheek (@rupertcheek) reported 34 minutes ago from Kingston upon Thames, England

  Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

• 
  Kevin Dewes (@kevindewes) reported 40 minutes ago from Wandsworth, England

  @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

• 
  elyob (@elyob) reported 41 minutes ago from Kingston upon Thames, England

  @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

• 
  Daniel (@Daninho58) reported 44 minutes ago from Poplar, England

  @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

• 
  Harrison2020 (@Harrison20202) reported 44 minutes ago from Wandsworth, England

  However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

• 
  Harrison2020 (@Harrison20202) reported 45 minutes ago from Wandsworth, England

  I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

• 
  PETER PAHOR (@PETERPAHOR) reported 46 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

• 
  S. (@Shazzabam) reported 46 minutes ago from Islington, England

  @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

• 
  Daniel Smith (@Scampboi) reported 47 minutes ago from Croydon, England

  @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

• 
  Mr H 🦡 (@EngHanrahan) reported 51 minutes ago from Walthamstow, England

  @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

• 
  Kevin Dewes (@kevindewes) reported 54 minutes ago from Wandsworth, England

  @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

• 
  trina_latham (@trina_latham) reported 58 minutes ago from Richmond, England

  @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

• 
  Andy 💙 🇪🇺 (@andywash) reported 59 minutes ago from Hackney, England

  @VirtualAstro No problems on my Mac (on plusnet)

• 
  Harrison2020 (@Harrison20202) reported 59 minutes ago from Wandsworth, England

  @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  craig branson (@mungerville) reported 5 minutes ago

  @HelloFromMarcus @Plusnet Same here, day is a write off. For a company owned by BT you would have thought communication wouldn’t be a problem #plusnet #bt

• 
  Jo Cooper-Burrows (@jojobosdet) reported 7 minutes ago

  @TheSYLEPress @Plusnet Honestly, you would not believe the attitude of the person on the help line … a case of ‘tough luck’

• 
  Stuart Green (@StuartGreen76) reported 7 minutes ago

  @Plusnet Thanks Emily, I am aware that I'm having problems logging into my email. I am sure that the plusnet team is working to resolve the issue. But 2.30pm has now been and gone without an update to the service status page. That's 3 times that a promised update has failed to appear.

• 
  Steve (@MonkeyTennis14) reported 13 minutes ago

  @AndrewCollins @Plusnet They’ve always been great for me in terms of customer service, have just remembered though that I get my mobile phone with them and not internet coverage… sorry for the senior moment, good luck!

• 
  The SYLE Press (@TheSYLEPress) reported 16 minutes ago

  @jojobosdet @Plusnet Good grief! Is Plusnet going down the tubes with the rats jumping off the sinking ship?!

• 
  Jenny Allen (@MargeJenny) reported 16 minutes ago

  What is happening at Plusnet?@Plusnet, no emails all day! No reply to tweet! Answerphone stated this morning that the problem would be solved in a few hours, this pm it moved to this evening or overnight. Poor service in every way. A very unhappy and increasingly angry customer

• 
  craig branson (@mungerville) reported 17 minutes ago

  @Plusnet @plusnethelp you are directly damaging my business. My website hosted by you is down and my email doesn’t work. To my clients this looks like I’m no longer in business. How will you compensate for this?

• 
  Aled Roberts (@aledrob) reported 19 minutes ago

  @Plusnet Clearly the person who applied the resolution didnt try to call me or really understand what had taken place. If you say you are going to call back I would expect a phone call not an generic response on the ticket.

• 
  LoneBee (@LoneLeVay) reported 20 minutes ago

  @snazpizaz @Plusnet I keep seeing the same identical response and the Service Status page gives no indication of progress being made. Can I get my emails diverted to my gmail or is there nother way of access my messages?

• 
  Evelyn Burges (@Evelynfire) reported 20 minutes ago

  Latest status update from #Plusnet expected 8am, 11th November! No emails service until at least then!