Plusnet

Plusnet Outage Report in Streatham, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Streatham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Streatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Streatham, Greater London, England 03/26/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Streatham, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hammersmith, London, Hackney, Hounslow, City of London, Croydon, City of Westminster, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, Greenford and Wembley.

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City Problem Type Report Time
United KingdomHammersmith Wi-fi
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHounslow Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Streatham, England

Latest outage, problems and issue reports in Streatham and nearby locations:

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

  • bigGeveleigh graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • x__teekay__x ♡☆T E E - K A Y☆♡ (@x__teekay__x) reported

    @Plusnet Hey. I'm currently getting 5mb download. I have been having trouble with speeds off and on for roughly the last 2 months. Could someone look into this please? Thanks :)

  • Lord_Sweeetener Lord Sweetener (@Lord_Sweeetener) reported

    @Plusnet For the last 2 weeks I've had no signal when at home so cannot send/receive messages, make/receive calls and WiFi calling is unavailable on Plusnet - EE state there's a problem yet it seems nothing is being done about it and I'm paying for a service I cannot use!

  • Strop Stephen, of Strop 🇺🇦 (@Strop) reported

    Ah it appears that if you change your @Plusnet website login password, you also need to update your router or it will, at some point in the future, check it and drop the connection, apparently randomly

  • BavosoVincenzo Vincenzo Bavoso (@BavosoVincenzo) reported

    What is going on with @Plusnet? What a mickeymouse #internet provider is this? And where is their #customer support???

  • FelyxLawson 🏳️‍🌈 Felyx The Sad Pumpkin 🏳️‍🌈 (@FelyxLawson) reported

    @Plusnet could I have some help. The internet keeps dropping out randomly for no reason what’s so ever. It happens Atleast once per day for last week

  • cecilyspelling Cecily Spelling (@cecilyspelling) reported

    @Plusnet can you help please? My sim card has stopped working abroad. I took it out to use a local one, but need it to make an urgent call back home and now I seem to have no signal at all. I can't make any calls so can you help here please? Thanks!

  • Strop Stephen, of Strop 🇺🇦 (@Strop) reported

    I seem to be having issues with broadband in DE21 7ST @Plusnet are you aware?

  • MagnusCarter1 Magnus Carter (@MagnusCarter1) reported

    Dreadful customer service PlusNet. Long term customer, moving house, they’ve cut us off at old house despite being told of delayed move, now cut off in new house and closed account for no known reason. Now date for reconnect means almost 3 wks off internet. #plusnet #badservice

  • rantylars Ranty Lars (@rantylars) reported

    @Plusnet please make it stop. I haven't experienced hold music hell like this since I worked for an energy company... just put in a call back system already, not a good experience for a new customer waiting on the phone for information you could have given over SMS or email :(

  • MikaelaJones87 Mikaela Jones (@MikaelaJones87) reported

    @Plusnet AGAIN!!! ON HOLD FOR 45 MINUTES TO BE CUT OFF AND TOLD "YOUR LINE IS NOW CLOSED"?!?!?! You are an absolute JOKE of a company... You had no problems picking up the damn phone to TAKE my money though... I'm phoning trading standards first thing Monday.. utter shambles