Plusnet

Plusnet Outage Report in Streatham, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Streatham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Streatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Streatham, Greater London, England 02/13/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Streatham, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hackney, London, Wembley, Southall, Croydon, Tower Hamlets, Pinner, Teddington, City of London, City of Westminster, Newham, Harringay, Southwark, Paddington and Muswell Hill.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomSouthall Internet
United KingdomHackney Internet
United KingdomCroydon Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Streatham, England

Latest outage, problems and issue reports in Streatham and nearby locations:

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • londonkro Kevin (@londonkro) reported from Croydon, England

    Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • bigGeveleigh graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • BigAlxyz Alan (@BigAlxyz) reported from Hackney, England

    @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • rackitman Richard Carroll (@rackitman) reported from Wandsworth, England

    @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • _thecompassrose Becky Rose Carver (@_thecompassrose) reported

    Is this the same for all service providers now? @UswitchUK @Plusnet @virginmedia

  • lezmar63 *** martin (@lezmar63) reported

    @Plusnet It's just old, at times slow, and needs resetting quite often.

  • Patinahat2 Pat #Resist #JoinAUnion 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Patinahat2) reported

    @dsue1441_re I use Plusnet. I’ve had no problems and get a cheap SIM deal through them.

  • dresdeb Beccy Dresden (@dresdeb) reported

    @Plusnet Hi Jess, you're at least the third member of your team to ask this! We seem to be at an impasse because I don't think it's reasonable to expect me to use a wired connection (it's not the 90s!), but you guys refuse to acknowledge there's an issue if I only use WiFi.

  • krislord Kris Lord (@krislord) reported

    @Plusnet morning, woke up to no internet. Line is sync’d but won’t connect. No errors in log. Can you help? Meant to be working from home today!

  • sfwatling 🌟Sharon Watling🌟 (@sfwatling) reported

    @Plusnet are you having issues with your customer service phone lines? Call drops after 2 rings and I have tried different numbers

  • wales_steve Steve Aldridge (@wales_steve) reported

    @dsue1441_re Just one small point which you probably know. I used to have a Plusnet email address. This was a mistake to use it since when I binned them I had to go around changing all my accounts so I've never used the BT email address I can have. The free add ons with BT are good value IMO

  • richardxxx4 Richard Red Star (@richardxxx4) reported

    @dsue1441_re Plusnet...2 yrs no problem do far

  • dsevans1 David Evans (@dsevans1) reported

    @Plusnet Hi - my broadband has been down since around 11pm. I'm in the North West of England. My router is showing an orange status light. Are there any general service issues or is this likely to be an issue at my end?

  • UKPam Pam McDonald (@UKPam) reported

    @Plusnet I have now managed to change my password. Please would you now explain to me why it is impossible to speak to a human at Plusnet support line??