Plusnet

Plusnet Outage Report in Streatham, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Streatham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Streatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Streatham, Greater London, England 03/02/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Streatham, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Hackney, City of Westminster, Harringay, Paddington, Southwark, Hounslow, Newham, Islington, Hammersmith, Greenford, Croydon, Wembley, Southall and Tower Hamlets.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Streatham, England

Latest outage, problems and issue reports in Streatham and nearby locations:

  • FatimaDuerden Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported from Camberwell, England

    @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

  • DameClaraM Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • IlseHoward Ilse (@IlseHoward) reported from Richmond, England

    @inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻

  • DDIGITALMEDIA David Neil Robinson (@DDIGITALMEDIA) reported from Ealing, England

    @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.

  • CharineJohn Charine John (@CharineJohn) reported from Camden Town, England

    @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • andywash Andy Washington 😷🇪🇺 (@andywash) reported from Hackney, England

    My Internet has died. Plusnet say it's a BT Openreach issue & it won't be fixed till after Xmas. But it's only a day till I'm away for 10 days so not too bad I guess.

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

  • sarahpilates Sarah Pilates (@sarahpilates) reported from Camden Town, England

    @Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

  • RossMatthewGat3 @RossMatthewNorthLondon.com (@RossMatthewGat3) reported from Camden Town, England

    @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • UserUnk05781614 💲_Kaur•D ☬ (@UserUnk05781614) reported

    @Plusnet 😡 So fed up ..having been waiting over 1 hr to speak to someone. Broadband issues! #angrycustomer

  • ian_g1984 Ian Gregory (@ian_g1984) reported

    @plusnethelp Hi plusnet, Have been having slow broadband for several weeks now. Have tried calling and troubleshooting with call centre but problems persist. Can you please advise further?

  • Colinblakley Colin Blakley (@Colinblakley) reported

    @plusnethelp @Plusnet Possibly THE worst broadband we have ever had. 1.3Mbps, keeps dropping out, and after 30 mins on the phone gave up trying to talk to anyone

  • carolinelucy1 caroline lucy (@carolinelucy1) reported

    @plusnethelp - absolutely useless! I switched because BT was bad but OMG this bunch are even worse! Can't even get help because their offices are closed..... @Plusnet I'll be asking for my money back first thing in the morning

  • Morrigoobers Morrigu~ (@Morrigoobers) reported

    @ShitGimpEdits @Plusnet @virginmedia Yeahhh plusnet have been total **** for me too lol

  • grezwell19 Grahame Perry (@grezwell19) reported

    @kirstin_leese @Plusnet Ha, not surprised at all. Going through a similar issue. A fault they can't fix. Told me I can leave in 30days, we will see

  • chloemilinko Chloe (@chloemilinko) reported

    @Plusnet @plusnethelp I have now contacted you 3 times by private message as I can't get through on the phone lines and still no response, almost a month now! My Internet speed and connection is awful & the wiring into my property is electrical taped together 1m from the box.

  • kpfssport sportstweet (@kpfssport) reported

    @plusnethelp hi Plusnet help. Any explanation of poor broadband signal quality in Birmingham. It seems to get worse when it rains (which is frequently). It's fine for normal stuff but it's starting to affect my ability to work.

  • KitKatB Kirsty Baxter (@KitKatB) reported

    @plusnethelp I have tweeted you twice now with no response. I changed my contract with you to get a better speed and since then the connection is awful! I just tested and I am getting dwnld spds from 5.6mbps through to 38.8mbps ( I am paying to get a minimum of 40+) @Plusnet 😡😡

  • WhozLia 𝘼𝙖𝙡𝙞𝙖𝙝 🦄 (@WhozLia) reported

    plusnet sucks.