Plusnet

Plusnet Outage Report in Streatham, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Streatham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Streatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Streatham, Greater London, England 12/04/2025 06:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Streatham, Greater London, England

The most recent Plusnet outage reports came from the following cities: Croydon, Hammersmith, Paddington, London, Hackney, Southall, Poplar, Ilford, Camden Town, City of Westminster, Southwark, Wembley, Newham, City of London and Harringay.

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City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomHammersmith Total Blackout
United KingdomPaddington Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Streatham, England

Latest outage, problems and issue reports in Streatham and nearby locations:

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • RossMatthewGat3 @RossMatthewNorthLondon.com (@RossMatthewGat3) reported from Camden Town, England

    @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • DameClaraM Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • denchaser Chasersgaming 🇺🇦 (@denchaser) reported

    @Plusnet “il do you proud” no, not really, an absolute let down. No landline for 2 weeks, can’t even dial 999/911. As a carer, I can’t co-ordinate the care needed as I can’t liase with the teams and specialists appropriately.😡😡 what a I paying for?

  • iamgoldunicorn Claire (@iamgoldunicorn) reported

    @Plusnet no mobile network available since Friday. Can you help please? I've sent you a PM but had no answer.

  • bwalsh85is Ben Walsh (@bwalsh85is) reported

    @O2..... I still can't get through to anyone. I'm paying for a service I can't use. I'm going to exercise my right to terminate the Contract early. I never had bad service like this from @Plusnet. I think I'll go back to them!

  • bowen_alyson Alyson Bowen (@bowen_alyson) reported

    @Plusnet can’t make or receive calls in Bristol, been like this for 2 days. Are there any PlusNet mobile issues in my area BS11 9SJ?

  • GeoffAllix Geoff Allix (@GeoffAllix) reported from Barnstaple, England

    Can't believe I've had a #whamageddon fail on only day 6 due to @Plusnet hold music. Surely they should warn you?

  • PaulSt198one Paul (@PaulSt198one) reported

    Hi @Plusnet ,I've been waiting in the phone queue for over 30mins now and have given up. I need help with an upgrade happening this Thursday, I have some concerns and questions that need answering. Please get back to me, thanks.

  • ibi_reichl Ibi Reichl (@ibi_reichl) reported

    The @Plusnet service line just made me lose Whamagaddon. Why would you do that?!

  • jaybee825 CryptoBismol (@jaybee825) reported

    @Plusnet Plusnet have failed to reconnect our broadband since the beginning of September. Customer service dreadful, Openreach to blame but haven't seen or heard from anyone at all. Escalated to 'CAT team' - means bugger all. Avoid at all costs. Disgraceful @Ofcom

  • ProfoundryCo Col Skinner (@ProfoundryCo) reported

    @Plusnet Seriously need a solution as you are meant to supply my internet from tomorrow and not even got a router

  • TredegarAnn Ann Fleming (@TredegarAnn) reported

    @MarkSJordan @Plusnet I’m having the same problem with @plusnet The only option is to tweet which they ignore.