Plusnet

Plusnet Outage Report in Streatham, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Streatham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Streatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Streatham, Greater London, England 01/26/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Streatham, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Southwark, Paddington, Muswell Hill, Hackney, Hammersmith, Poplar, Croydon, City of Westminster, Hounslow, Orpington, City of London, Newham, Southall and Islington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Streatham, England

Latest outage, problems and issue reports in Streatham and nearby locations:

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • londonkro Kevin (@londonkro) reported from Croydon, England

    Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • bigGeveleigh graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

  • BigAlxyz Alan (@BigAlxyz) reported from Hackney, England

    @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • taxi_paul taxiPaul (@taxi_paul) reported

    @Plusnet hi, 3 outages on my broadband in 5 mins. I'm sitting 2ft away from router. Is there a problem LE67 9 area.

  • pity_vision Ashley (@pity_vision) reported

    @Plusnet I’m just getting really tired of it and would really appreciate it if you can help or encourage OpenReach to do something about it

  • tonker75 sandra sullivan (@tonker75) reported

    @Plusnet I have a problem with WiFi. Router working with wired connections but WiFi to phone and iPad not working

  • Pedr0Barbosa Pedro Barbosa (@Pedr0Barbosa) reported

    @Plusnet Hi, is there a problem with the service? I can't get more than 3MB/s upload (i used to easily reach 18MB/s up). I can provide account details via dm, if necessary...

  • heafod Ian Head (@heafod) reported

    Plusnet was a great company but they were bought by BT. For a while they didn't change but now they have clearly been absorbed into the sea of incompetence and poor service that is BT. Such a shame.

  • TamasBarina Tamas Barina (@TamasBarina) reported

    @Plusnet Hi @Plusnet Chris, the ticket ID is: 217427484. This problem already happened 2nd time since April. No outstanding balance, billing restrictions.

  • diamond57933850 Tom South (@diamond57933850) reported

    @Plusnet Hi I have no service do you have a contact number the one on your website says it’s not recognised

  • tanya_134 Tanya Admans (@tanya_134) reported

    @Plusnet Hi. I phoned on Wednesday morning as my broadband was down. I was told this was something affecting the local area (da16) and would be back running Thursday am. I still have no Internet. When is this expected to be working again?

  • onerebelpenguin me (@onerebelpenguin) reported

    @Plusnet unbelievable promised a call back as your engineer did not fix broadband issue today and person did not return call ….need line as priority need….had issue ever since I joined….

  • ElizabethCBiggs Dr Elizabeth Biggs (@ElizabethCBiggs) reported

    @JC_FrancisW Should also say that there are coverage maps online, otherwise it's down to local quirks. Big providers include EE, 02, Vodafone and people also really like Giffgaff and plusnet.