Plusnet Outage Report in East Ham, Greater London, England
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The latest reports from users having issues in East Ham come from postal codes E6.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in East Ham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near East Ham, Greater London, England
The most recent Plusnet outage reports came from the following cities: Wood Green, Hackney, Upminster, Harringay, Lewisham, Paddington, London, Bermondsey, Croydon, Newham, Streatham, Leyton, Welling, Walthamstow and Balham.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Total Blackout | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
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Allison Randell (@PictureEdAlly) reported from Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
@Plusnet customer service a absolute joke
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Steve Hunnisett (@Blitzwalker) reported from London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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jnthn (permanently broken) (@JSDBroughton) reported from London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Eileen Rumble (@turtlesnursery) reported from Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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HMS Beagle (@HMSbeagle1820) reported from City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Chris Furneaux (@cfurneaux) reported from London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Lewis Hardwick (@lewis_hardwick) reported from Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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yunus (@_yunu5) reported from Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Barbara Broccoli (@Errorfied) reported from Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Helen Parton (@TotalOfficeBook) reported from Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Kylie Ainslie (@DrKAinslie) reported from Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Jellicle as Fuck (@dansette) reported from Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Chris Furneaux (@cfurneaux) reported from London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Katherine (@Pebblepower23) reported from Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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miac notnats (@MiacNotnats) reported from Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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yunus (@_yunu5) reported from Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Elithris (@Elithriss) reported
i think i just single handedly shut down plusnet's wifi by trying to load a video in 240p
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Martin (@MartinBuck) reported
@plusnethelp That’s correct. My complaint is the quality of the communication. I’d already made a decision based on the original email and mistakenly thought that the question was duplicated info. Plusnet communications used to be so good and right first time... What’s going wrong?
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Doc Bob #FBPE no longer proud to be British (@BobDofB) reported
So 14 days after raising an issue with @Plusnet explaining the exact problem and directing them to the solution. After 1 no show @Openreach aborted visit. The second engineer actually listened and solved it In 39 minutes. #shitshow
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Phil Virco (@twodf75) reported
@Simon_burr Is it?! Plusnet are a damn sight more reliable.
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Simulasoph (@Simulasoph) reported
I plugged the new router in and 5 minutes later I am using it. It really was that simple. I confirmed that I would like them to send me one less than 24 hours ago. Now, how was the service last time you called BT, TalkTalk, PlusNet or any other about a connection problem?🧐🙃
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Sarah Key (@GoSarahKey) reported
@bt_uk Thanks Ash. I'm a @Plusnet customer and have been told that I need to wait until 11 March for BT Open Reach to connect us. Apparently you were connecting key workers as a priority but have stopped this? I can share details via DM if you think you're able to help.
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Ashley Duncan (@TELashley) reported
Finally after almost a year of complaining to @Plusnet I have the most up to date router and get full signal connection in my room which only 8ft away!! The test will be tomorrow if it has fixed a long term occurring problem. #internetproblems #nightmare #wfh
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Samuel Sloane (@SamuelSloane1) reported
@Plusnet havent had any internet since early this morning .could you tell me if you have any problems in the swansea area ?
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Mark Coulson (@boyceyboy1) reported
@Plusnet woeful service from Plusnet! Switched over from Vodafone and they’ve cut Vodafone off before sending out their router! Annoyed 😠
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Plusnet Help (@plusnethelp) reported
@RickyDM290886 Hi there. Thanks for getting in touch and sorry to read you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. Chris