Plusnet outages and service status in East Ham, England

Problems in the last 24 hours in East Ham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Ham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near East Ham, England

The most recent Plusnet outage reports came from the following cities: Hackney, Newham, Islington, Ilford, City of London, Waltham Forest, and Southwark.

City	Problem Type	Report Time
Hackney	Internet	11 hours ago
Newham	Internet	4 days ago
Hackney	Internet	10 days ago
Islington	Internet	13 days ago
Hackney	Internet	14 days ago
Hackney	Wi-fi	16 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near East Ham, England

Latest outage, problems and issue reports in East Ham and nearby locations:

• 
  Kylie Ainslie (@DrKAinslie) reported 2 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  yunus (@_yunu5) reported 12 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

• 
  Nick Faber (@NickFaber) reported 12 minutes ago from Hackney, England

  @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

• 
  Barbara Broccoli (@Errorfied) reported 14 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

• 
  Mr H 🦡 (@EngHanrahan) reported 15 minutes ago from Walthamstow, England

  @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

• 
  Andy 💙 🇪🇺 (@andywash) reported 19 minutes ago from Hackney, England

  @VirtualAstro No problems on my Mac (on plusnet)

• 
  Katherine (@Pebblepower23) reported 21 minutes ago from Romford, England

  @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

• 
  MadameCholet (@PurpleDon1973) reported 29 minutes ago from Ilford, England

  @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

• 
  ken (@uk12345) reported 32 minutes ago from Romford, England

  @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

• 
  Helen Parton (@TotalOfficeBook) reported 32 minutes ago from Islington, England

  @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

• 
  Daniel (@Daninho58) reported 39 minutes ago from Poplar, England

  @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

• 
  yunus (@_yunu5) reported 41 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

• 
  Andy Washington 😷🇪🇺 (@andywash) reported 43 minutes ago from Hackney, England

  My Internet has died. Plusnet say it's a BT Openreach issue & it won't be fixed till after Xmas. But it's only a day till I'm away for 10 days so not too bad I guess.

• 
  Jo (@Jo48651873) reported 43 minutes ago from Islington, England

  @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

• 
  Alan (@BigAlxyz) reported 48 minutes ago from Hackney, England

  @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

• 
  John Sandy (@JohnLSandy) reported 49 minutes ago from Stratford, England

  Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

• 
  Tandleman (@tandleman) reported 53 minutes ago from Poplar, England

  @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

• 
  Ryan Brock (@RJBrock) reported 54 minutes ago from Walthamstow, England

  @aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help

• 
  Rob Hanson (@robdogtrickies) reported 57 minutes ago from Poplar, England

  @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

• 
  HMS Beagle (@HMSbeagle1820) reported 57 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gingerlegs747 (@gingerlegs747) reported 1 minute ago

  @SBarrettBar @zeninternet Same with Plusnet, i switched from Vodaphone when i tried to get in contact with them as my broadband went down as did my telephone and it took them 2 weeks to even reply. No phone numbers were answered by them.

• 
  The Calmer Llama (@EltontoNick) reported 2 minutes ago

  @Plusnet Seems I can no longer log onto your community site (yes I am a customer) and your password reset doesn't work. Is this another part of the service that you're running down?

• 
  Louise Edwards (@LouiseE53079472) reported 4 minutes ago

  @Plusnet I want to know why my restrictions haven't been lifted on my Broadband wifi. I paid nearly £50 yesterday for a service I'm not getting.

• 
  Alison Lees (@AlisonMLees) reported 4 minutes ago

  @Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.

• 
  Stoic_Patriot (@Stoic_patriot25) reported 6 minutes ago

  @JoshCF_ Plusnet 27.00 300 up and down hand no price change in 5 years.

• 
  Cyberax (@CyberaxUK) reported 6 minutes ago

  Hey @plusnet - sent a DM yesterday could someone help with it please?

• 
  Flower Pot (@FlowerP79667758) reported 7 minutes ago

  @Plusnet are Openreach coming today to fix fault?The engineers came yesterday and found the fault. It was caused by the is pavement being dug up and wire cut. They have identified where the break is. Openreach have said you have to contact them, Ofcom rules.

• 
  gazza (@ShaunGaz) reported 8 minutes ago

  @Plusnet u closed im still working dog shite - what a crap service and put the charges up...My evening shite cause of planet plusnet

• 
  Paul Sutton (@PaulSutton66) reported 11 minutes ago

  @davidkurten In which case, the problem is my internet provider, Plusnet.

• 
  exe | @terminate (@terminate) reported 15 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET