Plusnet Outage Report in East Ham, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in East Ham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near East Ham, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hackney, London, Paddington, Southwark, Newham, Islington, Hammersmith, City of Westminster, Croydon, Tower Hamlets, City of London, Dagenham, Harringay, Muswell Hill and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| Paddington |
Internet | |
| Southwark |
||
| Southwark |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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graham eveleigh
(@bigGeveleigh) reported
from
Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@MattOrigi6) reported
@Plusnet hi, my internet has been down for 24 hours with the router showing a orange light and flashing red B, I’ve tried dming you but no response, please help
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Prof Paul Bernal
(@PaulbernalUK) reported
Still having trouble with @Plusnet. Now they’re simply not answering, having started a conversation on DMs. Meanwhile, my elderly aunt is still without either internet or a way forward.
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Jake Birkett - Veteran Indie
(@GreyAlien) reported
Hmm my plusnet fibre (to cabinet) used to be 40mbps but now it's 30mbps on both lines and I noticed on my contract renewal statement they no longer said up to 40mbps. Any idea why this is? Just user contention or something? Seems crap that my Internet is getting WORSE.
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Prof Paul Bernal
(@PaulbernalUK) reported
@FoodFunForest @Plusnet They do you over, if my poor aunt’s experience is anything to go by.
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Gareth Kitchen
(@Gruffcook) reported
@PaulbernalUK @Plusnet Probably best to explain about the Microsoft's support technician scam etc. She's bound to get a call in the next few weeks. Sigh.
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Prof Paul Bernal
(@PaulbernalUK) reported
@concretebadger I can’t see a solution right now. Basically @plusnet cancelled her account and are now pretending she asked them to. She didn’t. She’s old, but her memory is sharp as a knife.
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💙💛
(@LaReyneDEpee) reported
@PaulbernalUK @Plusnet I'm bashing my head off a wall with @VOXI_UK at the moment. Was cut off after switching to them, 5 days no service till I could get to the nearest library to get on a PC
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Megan Filkins
(@2309Maf) reported
Absolutely shocking service from @Plusnet - every customer service representative tells me something different and now we’re going to be without Wifi. Can’t even make a formal complaint without passing security check!
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'Lee
(@x_elx) reported
@Plusnet Internet is still down. Cv37 9pf. Please advise what is happening. I've just renewed my contract and starting to wish I hadn't.
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mememememe
(@dontasciime) reported
@Plusnet CS doesn't exist anymore when you have to wait 1 hour and 45 minutes to get through to someone about your debit card and then you get cut off before they can fix the issues so this 2 hour bollocks make the sim not fit for purpose