Plusnet Outage Report in East Ham, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in East Ham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near East Ham, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Croydon, Hackney, Paddington, City of Westminster, Poplar, Orpington, City of London, Newham, Islington, Wood Green, Southwark, Stepney and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Wi-fi | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Michael de Groot
(@stayingaliveuk) reported
@Plusnet 3/3 It means @FibreHeroes were lying to me, they had been on our pole and pulled our wire causing our internet to be down from yesterday 11.15am until now. I would like to know how @FullFibre will compensate me for their error and denial yesterday?!
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Sam
(@someothersam) reported
I’m guessing someone your end messed up @Plusnet? Judging from the fact my internet’s gone down, and a bunch of other people on here are saying the same. It’s happening more and more frequently atm. I’d expect better of a service I pay decent money for.
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Kim Rapper 💙
(@Rapsta65) reported
@gardner_abi @Plusnet @plusnethelp Dread to think how some people are coping with this ongoing problem of no service! I've had no service since last Weds.I'm predominantly housebound & rely heavily on landline & online connections. Companies need a back up service when outages occur, ESPECIALLY for vulnerable ones
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🏳️🌈Dean Ashford🏳️🌈
(@Play_Ruff) reported
@Plusnet We pay for 36Mbps (fastest our property can get unfortunately), with a minimum guarantee of 20Mbps, but we're often down at 8-16, or in bad spots at 1-3, and they just tell us its wifi. Contract or not, Ofcom Broadband Speed Code of Practice lets us leave if this continues.
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Twinairbags
(@Twinairbags03) reported
@Plusnet The wifi have been dropping out all day is there an issue??
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Ryan
(@ryanyates1990) reported
Not only am I having fun with my mobile service with @O2 but seems my home Internet with @Plusnet has decided to go down at 1am this morning too! Thank **** for being able to pick up a mobile sim card on @VodafoneUK at a 24/7 garage.
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Plusnet
(@Plusnet) reported
@Sam_YTFC I'm sorry that it's not loading the rest of my tweet from the link. Please try from a different browser or device. If it still doesn't work, I can send it as separate tweets. Regards, Emily Plusnet Leeds 🌞
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y k lee
(@p_lee888) reported
@Plusnet broadband services is down in Derbyshire?
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maths_teacherNW
(@maths_teacherNW) reported
@plusnet are you having internet issues in the BB9 area? Mine has gone off totally this morning. (Happening too often)
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lucie
(@dabelfastgirl) reported
@Plusnet Not really, when the connection in your home fit for purpose they keep you in contract even when you can't get a signal in the second level off your home