Plusnet outages and service status in East Ham, England

Problems in the last 24 hours in East Ham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Ham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near East Ham, England

The most recent Plusnet outage reports came from the following cities: Hackney, Newham, Waltham Forest, Islington, Ilford, City of London, and Southwark.

City	Problem Type	Report Time
Hackney	Total Blackout	2 days ago
Hackney	Total Blackout	4 days ago
Newham	Internet	5 days ago
Waltham Forest	E-mail	8 days ago
Hackney	Total Blackout	9 days ago
Hackney	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near East Ham, England

Latest outage, problems and issue reports in East Ham and nearby locations:

• 
  Helen Parton (@TotalOfficeBook) reported 4 minutes ago from Islington, England

  @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

• 
  Andy Washington 😷🇪🇺 (@andywash) reported 6 minutes ago from Hackney, England

  My Internet has died. Plusnet say it's a BT Openreach issue & it won't be fixed till after Xmas. But it's only a day till I'm away for 10 days so not too bad I guess.

• 
  yunus (@_yunu5) reported 6 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

• 
  Mr H 🦡 (@EngHanrahan) reported 8 minutes ago from Walthamstow, England

  @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

• 
  Ryan Brock (@RJBrock) reported 10 minutes ago from Walthamstow, England

  @aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help

• 
  yunus (@_yunu5) reported 19 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

• 
  Daniel (@Daninho58) reported 29 minutes ago from Poplar, England

  @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

• 
  Alan (@BigAlxyz) reported 30 minutes ago from Hackney, England

  @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

• 
  S. (@Shazzabam) reported 31 minutes ago from Islington, England

  @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

• 
  Tandleman (@tandleman) reported 33 minutes ago from Poplar, England

  @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

• 
  Tandleman (@tandleman) reported 33 minutes ago from Poplar, England

  @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

• 
  Andy 💙 🇪🇺 (@andywash) reported 38 minutes ago from Hackney, England

  @VirtualAstro No problems on my Mac (on plusnet)

• 
  Jo (@Jo48651873) reported 42 minutes ago from Islington, England

  @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

• 
  Jellicle as Fuck (@dansette) reported 42 minutes ago from Hackney, England

  @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

• 
  Eileen Rumble (@turtlesnursery) reported 44 minutes ago from Hackney, England

  @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

• 
  HMS Beagle (@HMSbeagle1820) reported 51 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  HMS Beagle (@HMSbeagle1820) reported 56 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  Barbara Broccoli (@Errorfied) reported 57 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

• 
  MadameCholet (@PurpleDon1973) reported 57 minutes ago from Ilford, England

  @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

• 
  John Sandy (@JohnLSandy) reported 58 minutes ago from Stratford, England

  Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DBBB (@davidjohn73_) reported 2 minutes ago

  @BluntMancLady @Plusnet Count yourself lucky I never received mine. I would be highly dubious of anything they offer to get you to sign up.

• 
  The Calmer Llama (@EltontoNick) reported 2 minutes ago

  @Plusnet Seems I can no longer log onto your community site (yes I am a customer) and your password reset doesn't work. Is this another part of the service that you're running down?

• 
  CLAIRE A (@_Claire_A) reported 4 minutes ago

  Anyone else’s @Plusnet broadband been down for hours? 😑

• 
  Emma Constantine 💙 (@ConstantineEmma) reported 5 minutes ago

  @Plusnet please can you help-we have been in contact with you numerous times without a resolution over an issue with our switch to you from Virgin media-Virgin are saying we owe them hundreds of pounds which we don’t as we had switched to you.

• 
  Flower Pot (@FlowerP79667758) reported 11 minutes ago

  @WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.

• 
  NTANTU (@NtantuNow) reported 14 minutes ago

  @MrLewisVuitton @virginmedia @Plusnet I took the bait lol never again

• 
  Cliffy (@radagastcb) reported 15 minutes ago

  @ThreeUK I have been with Three for 20 years, currently have a unlimited Data plan. I was going to change from crap Plusnet to a 4g Internet as we have very fast 4g. I started to apply and the bloody questions you ask. I am retired. Stuff you I will stay where I am.

• 
  Icarus Falling (@highflier100) reported 16 minutes ago

  @Plusnet I keep getting an "unfortunately we've hit a problem" when logging into my account to pay the bill. Plus my connection isnt very good. Solution for this?

• 
  exe | @terminate (@terminate) reported 19 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

• 
  GM Mark Howitt (@MarkHowitt) reported 21 minutes ago

  @Plusnet poor again making me lose connection another call needed for comp @Ofcom