Plusnet

Plusnet Outage Report in East Ham, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in East Ham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in East Ham, Greater London, England 11/28/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near East Ham, Greater London, England

The most recent Plusnet outage reports came from the following cities: Camden Town, London, City of Westminster, Hackney, Southwark, Hammersmith, Newham, Romford, Croydon, City of London, Harringay, Barnet, Poplar, Fulham and Hampstead.

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City Problem Type Report Time
United KingdomCamden Town Internet
United KingdomLondon Internet
United KingdomCity of Westminster Total Blackout
United KingdomHackney Wi-fi
United KingdomSouthwark Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near East Ham, England

Latest outage, problems and issue reports in East Ham and nearby locations:

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • GMan40555684 GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ThisIsMahala Mahala (@ThisIsMahala) reported from Mansfield Woodhouse, England

    Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.

  • ktnolanxx katie (@ktnolanxx) reported

    @Plusnet I have ported my mobile number on 12th April and it is still not working. I rang your office and they have told me they can’t give me a date for when it will work. What is the hold up?

  • iankhines Ian Hines (@iankhines) reported

    @Plusnet Hi my broadband speed has been really poor recently. 7mg download speed this morning. I'm on unlimited fibre and have had a Hub One router since April 2016 how do I get a Hub Two router that's standard for unlimited fibre? Thnx

  • evilcrumpet TardisMechanic (@evilcrumpet) reported

    @Plusnet Hi, I'm having 3MB p/s in Swansea, has been like it for two days. Any known issues?

  • KateAshtonButl1 Kate Ashton-Butler (@KateAshtonButl1) reported

    @Plusnet I have been messaging you for hours and have heard nothing back. My internet went out, came back and is now running slow again. This has been going on since March 15th.

  • messalinahooper grace hooper (@messalinahooper) reported

    @Plusnet haven't been able to get through to your customer service for 4 days. My wifi/broadband has been not allowing me to watch anything please help

  • rainbagel Rachael Smith (@rainbagel) reported

    @Plusnet hi, I just changed my mobile plan online but accidentally changed to a 12 month contract instead of 30 days. Can I cancel and do it again? Thanks

  • daveonlimegreen Dave (@daveonlimegreen) reported

    @Plusnet hi. Honest answer please. Has my sped been cut since I notified that I was leaving plusnet? Suspiciously our speed has dropped so slow in the last week that I find it hard to believe not

  • veritysmart Verity Ⓥ ♿️💙🇺🇦🏳️‍🌈🇪🇺#FBPE (@veritysmart) reported

    @Plusnet Help ticket has gone dead with zero response. Still no clearer now with the charges in your billing system under vague descriptors. You could put any old charge on there and customers would be no wiser. I’m showing my evidence to my bank. I don’t believe this is legal!

  • Plusnet Plusnet (@Plusnet) reported

    @mikos I'm really sorry to hear about this, if there's anything I can do just let me know. You can rather keep everything as it is or speak to our Retentions Team to cancel your account on 0800 013 2632. - Curtis, Plusnet Sheffield