Plusnet Outage Report in East Ham, Greater London, England

Problems in the last 24 hours in East Ham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Ham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near East Ham, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Romford, Hammersmith, Poplar, City of London, Hackney, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Tower Hamlets.

City	Problem Type	Report Time
London	Internet	2 days ago
London	Internet	2 days ago
City of Westminster	Total Blackout	3 days ago
Romford	Internet	4 days ago
London	Internet	4 days ago
London	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near East Ham, England

Latest outage, problems and issue reports in East Ham and nearby locations:

• 
  graham eveleigh (@bigGeveleigh) reported 9 seconds ago from Bromley, England

  Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

• 
  Kylie Ainslie (@DrKAinslie) reported 3 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  Anya Gair (@anyaebgair) reported 5 minutes ago from London, England

  Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

• 
  Laura Attridge (@laura_attridge) reported 10 minutes ago from Bromley, England

  @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

• 
  Tim Easton (@timeastonco) reported 11 minutes ago from Bromley, England

  @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

• 
  HMS Beagle (@HMSbeagle1820) reported 13 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  John Sandy (@JohnLSandy) reported 15 minutes ago from Stratford, England

  Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 16 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  Mila Griebel (@MilaGriebel) reported 18 minutes ago from Camden Town, England

  @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

• 
  Jonathan Behar (@JonathanBehar) reported 20 minutes ago from Barnet, England

  @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

• 
  Katherine (@Pebblepower23) reported 21 minutes ago from Romford, England

  @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

• 
  Eileen Rumble (@turtlesnursery) reported 22 minutes ago from Hackney, England

  @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

• 
  Kevin (@londonkro) reported 26 minutes ago from Croydon, England

  Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

• 
  Indar Picton-Howell (@NadirIndar) reported 30 minutes ago from Lambeth, England

  Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

• 
  HMS Beagle (@HMSbeagle1820) reported 35 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  Alan (@BigAlxyz) reported 38 minutes ago from Hackney, England

  @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

• 
  Mila Griebel (@MilaGriebel) reported 42 minutes ago from Camden Town, England

  @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

• 
  Barbara Broccoli (@Errorfied) reported 44 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

• 
  Richard Carroll (@rackitman) reported 52 minutes ago from Wandsworth, England

  @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

• 
  miac notnats (@MiacNotnats) reported 53 minutes ago from Barnet, England

  @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ekin (@lalalolanow) reported 4 minutes ago

  I sent 2 emails to @Plusnet Customer Srvcs but got no help. They sent smb to repair my internet. He didn't know what he was doing. He ordered new hub -not needed. I paid smb to fix it. @plusnethelp charged me £6.99 for sending it. I wasn't informed I had to pay. Pls pay me back!

• 
  Liberal Teapot (@Liberalteapot) reported 5 minutes ago

  @Plusnet I don't have any mobile network at all, is there a way to fix this at all?

• 
  다니 𖤐 🖤𝕸𝖊𝖒𝖊𝖓𝖙𝖔 𝕸𝖔𝖗𝖎🤍 (@Heesica_x) reported 7 minutes ago

  @Plusnet My internet has just suddenly gone down without any reason. I've restarted a few times. Unplugged everything and plugged it back in. Still nothing. I've logged into the hub using all the correct details but still no internet.

• 
  SallyJane Perrin SBA (@SallyJanePerrin) reported 8 minutes ago

  @Plusnet contacted customer help recently to explain my landline not receiving calls. They said BT Openreach would investigate on 16th August (yesterday). This afternoon found my phone line totally dead. Have followed your troubleshooting guides, line test result is "unclear"

• 
  Helen Davison (@MsHellieD) reported 11 minutes ago

  @Plusnet Our Plusnet Access Control is not working. I wondered if you were aware of anyone else having this issue?

• 
  G E Loach (@g_e_loach) reported 11 minutes ago

  @Plusnet How long does it take to resolve a connection issue to BT Sport? I sighed up on the 10th August and customer services still have not sorted this. I'm getting concerned as Serie A kicks off on 21st August.

• 
  David Goulden (@Goulden_David) reported 14 minutes ago

  @Plusnet Well you finally broke me and lost a 17 year customer and didn’t give a stuff…😡

• 
  Greg Ingham (@GregIngham1) reported 15 minutes ago

  @Plusnet We have had a call from the previous property owners. It appears that their provider cannot terminate and begin the home move plan whilst you are trying to establish our connection. What do you advise in regards of moving forward and working with the other supplier?

• 
  Kraig Ⓥ 🌱 (@Ohfishcakes) reported 20 minutes ago

  @Plusnet Hi, I did the test on Ethernet and the problem was I was getting latency spikes. I spoke to the company and they heavily insist it’s down to my ISP

• 
  Peter Lambert (@MrPeterLambert) reported 20 minutes ago

  @Plusnet That't what I did. I've been told twice that I have to agree to the higher charges. I've raised a formal complaint and will pass this on to the communications ombudsman for the false advertising and pressure to take a new 2 year contract.