Plusnet

Plusnet Outage Report in East Ham, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in East Ham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in East Ham, Greater London, England 12/08/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near East Ham, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Croydon, Newham, Hackney, Hammersmith, Paddington, Poplar, Ilford, Camden Town, Southwark, Romford, City of London, Harringay and Barnet.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet
United KingdomCroydon Internet
United KingdomNewham Internet
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near East Ham, England

Latest outage, problems and issue reports in East Ham and nearby locations:

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MrMagpie81 MrMagpie (@MrMagpie81) reported

    @Plusnet I signed up on Sunday, 1st order timed out and didn’t generate an order as far as I’m aware as never got any emails, however I’ve been charged twice. 2nd order was successful

  • ndspharma nirav (@ndspharma) reported

    @plusnet hi, I have been trying to join Plusnet. My application has been rejected twice. E-mailed to support team,no reply yet. Been on the call to someone to resolve the issue but no luck yet. Are you interested to have new customers?

  • aravindabag Bopage K (@aravindabag) reported

    @Plusnet Very disappointing, can you imagine we don’t have internet since last Tuesday 31st May 2pm ! On contacting plusnet being answered the issue resolved in 3 days but now more than 5 days. Plusnet ruined our bank holiday weekend !

  • watton2_karen Karen Watton (@watton2_karen) reported

    @Plusnet , 2nd day with signal that isn't strong enough to reach my bedroom. Such a joke!!

  • plot130 Donnythebull (@plot130) reported

    @Plusnet Hi, the problem with accessing YouTube seems to have come back again today. It tells me I am offline although I can connect to all other websites.

  • humphshumphs Humphshumphs (@humphshumphs) reported

    @Plusnet why is it that even when phoning your business number I get through to the residential dept. & then wait for ages and no one in the business dept. picks up the phone. Please ring me so we can get the ongoing issue sorted. 3 MONTHS and you still haven't got it sorted!

  • watton2_karen Karen Watton (@watton2_karen) reported

    C'mon @plusnet. Signal strength not enough to work in my bedroom??? I live in a bungalow not a mansion! Shoddy service again!

  • GraceSmithx Grace (@GraceSmithx) reported

    @Plusnet for some reason my broadband isn’t connecting and I am unsure why. Pls help

  • Daisy75566358 Daisy (@Daisy75566358) reported

    @Plusnet Hi I supposed to received refund on 28th May due to termination of service but still no receiving it. Please help.

  • IndyGraps1984 🐯🐯🐯 (@IndyGraps1984) reported

    @Plusnet No 4 days and no call. I'll just cancel my direct debit because I'm sure I'll get a call quicker that way b