Plusnet

Plusnet Outage Report in East Ham, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in East Ham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in East Ham, Greater London, England 11/17/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near East Ham, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hampstead, London, Paddington, Hackney, Hammersmith, Islington, Croydon, Fulham, Poplar, Bromley, Newham, City of Westminster, Kensington, Harringay and Barnet.

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City Problem Type Report Time
United KingdomHampstead Total Blackout
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomHackney E-mail
United KingdomLondon Total Blackout
United KingdomPaddington Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near East Ham, England

Latest outage, problems and issue reports in East Ham and nearby locations:

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gaelmcl Gael McLaughlin (@gaelmcl) reported

    @sctmcg @KingSavageShaun Recently left Sky because they were just terrible. Couldn’t use Twitter and watch TV at the same time. Medieval. PlusNet so far are better but would like better still.

  • Neptunika_real 🎄Merry Nepmas🎄 (@Neptunika_real) reported

    Discord's down again for me. @Plusnet if you see this, please restart your sever(s) in the Cumbria area

  • ianfieldhouse Ian Fieldhouse (@ianfieldhouse) reported

    @MagicShrew @richardsmith01 I moved from PlusNet back in October and they were great for me, though we do have fibre to the cabinet at the end of my road. The problem with UK broadband—Virgin aside—is that they all use BT’s network. So if they have an issue it doesn’t matter who your provider is.

  • HarveyWaddi big rock with man (@HarveyWaddi) reported

    @Plusnet this is stupid now, I’ve contacted your support and I’ve gone through all the steps and my connection is still ****. It’s ******* ridiculous, I can barely get anything online done

  • emilyclancy Emily Clancy (@emilyclancy) reported

    I’d love to move to a different supplier and go elsewhere but since nobody can tell me if my line is sorted/connected/completed I’m worried that I’ll start the whole loop of problems that @Plusnet blame on openreach all over again 🙈🙈🙈🙈

  • rhymingmisfit Accidental Activist, #JC4PM2019.GTTO (@rhymingmisfit) reported

    @joebloggsuk1 **** off. Or theyd just snigger. Changed my provider to plusnet and told them not to give talk talk my new number. And it worked. Would never ever go back to talk talk. They hire rude little children. What made it worse was i had a bad back and moving to anser the phone was slow

  • Sabrina27590 Sabrina (@Sabrina27590) reported

    @AbuAmaanah @SkyHelpTeam And also avoid plusnet it’s crap

  • Okden9725 A name (@Okden9725) reported

    @Plusnet nah its the face i make when i realise plusnet is easily the worst provider in the uk in terms of broadband reliability 👍👍

  • Alanw47 Alan Wright (@Alanw47) reported

    @stripeplus1 @MarkH_Photo @virginmedia I've been with Plusnet for years. Well priced, owned by BT but cheaper, fast, reliable service, shame their router is shite tho, got me a mesh now

  • Nathan93x_ Nathan (@Nathan93x_) reported

    I can't wait until my Plusnet contract starts, then I'll never have my internet cutting off again! (hopefully :) )