Plusnet Outage Report in East Ham, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in East Ham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near East Ham, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hammersmith, Poplar, London, Ilford, Camden Town, City of Westminster, Hackney, Southwark, Newham, Romford, Croydon, City of London, Harringay, Barnet and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Poplar |
||
| London |
Internet | |
| London |
Internet | |
| Ilford |
Internet | |
| Camden Town |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Compare the Market Care
(@comparemkt_care) reported
@Jcisherwood1 Hi James, as this voucher offer is provided by Plusnet, I would suggest contacting them directly to enquire. You can message them on Twitter at @plusnethelp or call them on 0800 432 0200. If you're still having trouble, please DM us and we can look into it further. Thanks-Joe.
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Sheridan Birtwistle
(@twwooer) reported
So much for #PlusNet’s “legendary” customer service
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DadDaryll 💙
(@ByeTo55Forever) reported
@Plusnet I have two long term mobile phone contracts and am a happy customer who actively recommends you to family and friends. I would hate to have to move to a competitor so please #DontFundGBNews
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🦊 Basil Brush-Off 🦊
(@basilbrushoff) reported
@Plusnet I'm really disappointed in this, too. I've been with them for almost a decade, I think. I used to RAVE to people about the quality of their support, years ago, and now it's apparently non-existent. Such a shame. @plusnethelp @Plusnet
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@RockPaperWater
(@hjames2018) reported
@Plusnet why haven't you replied to my query why you've tripled fees 7 months in to an 18 month contract, based on previous usage so no surprises to you in unexpected usage my side of things. I contacted you on the help side of twitter, (not helpful at all). I'm leaving.
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Rob Kelly
(@arejaykay) reported
@plusnethelp hi, had this msg 2weeks ago, any update? As we discussed, there is currently an issue going on with customers line rental saver payments. They are getting credited back to the customers. Plusnet are looking into the issue, and will come up with a fix very shortly.
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💙
(@John_E19) reported
@georgesampson @SkyUK I'm with @Plusnet and pay £17.99 I have 2 kids using their tabs for streaming and a desk top computer each PLUS I have my Now TV Stick on the go for Netflix all day and I have no issues.
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Betty Playfoot
(@BettyPlayfoot) reported
@Plusnet Loyal customer here -Please please #DontFundGBNews
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🦊 Basil Brush-Off 🦊
(@basilbrushoff) reported
OK. Reaching the end of my tether with @plusnet customer service and tech support (or, rather, the lack thereof). UK friends, any recs for an ISP which is affordable and not ****?
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Marisa Peek
(@TheOneMarisa) reported
@TalkTalk People in my building on BT and Plusnet - and basically ANY OTHER provider, had a 2 hr outage. Meanwhile I’m going on 20. Come on, why can they sort it and you can’t?