Plusnet outages and service status in East Ham, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Plusnet generated 1 outage signal in the last 24 hours around East Ham, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 2, 11:43 AM GMT+1.
- Internet (86%)
- Total Blackout (7%)
- Wi-fi (7%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in East Ham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Ham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near East Ham, England
The most recent Plusnet outage reports came from the following cities: Waltham Forest, Hackney, Newham, Southwark, Islington, and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Forest
|
Total Blackout | 13 hours ago |
|
Hackney
|
Internet | 4 days ago |
|
Hackney
|
Internet | 6 days ago |
|
Hackney
|
Wi-fi | 6 days ago |
|
Hackney
|
Internet | 9 days ago |
|
Waltham Forest
|
Internet | 9 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
-
ken (@uk12345) reported from Romford, England@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
-
Jo (@Jo48651873) reported from Islington, England@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
-
Rob Hanson (@robdogtrickies) reported from Poplar, England@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
-
S. (@Shazzabam) reported from Islington, England@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
-
Ryan Brock (@RJBrock) reported from Walthamstow, England@aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help
-
Eileen Rumble (@turtlesnursery) reported from Hackney, England@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
-
yunus (@_yunu5) reported from Stratford, England@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
-
Andy 💙 🇪🇺 (@andywash) reported from Hackney, England@VirtualAstro No problems on my Mac (on plusnet)
-
MadameCholet (@PurpleDon1973) reported from Ilford, England@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
-
Katherine (@Pebblepower23) reported from Romford, England@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
-
yunus (@_yunu5) reported from Stratford, England@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
-
Nick Faber (@NickFaber) reported from Hackney, England@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
-
Tandleman (@tandleman) reported from Poplar, England@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
-
Daniel (@Daninho58) reported from Poplar, England@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
-
John Sandy (@JohnLSandy) reported from Stratford, EnglandOh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
-
PETER PAHOR (@PETERPAHOR) reported from Poplar, EnglandThe worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
-
Alan (@BigAlxyz) reported from Hackney, England@sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.
-
HMS Beagle (@HMSbeagle1820) reported from City of London, EnglandDay 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
-
PETER PAHOR (@PETERPAHOR) reported from Poplar, EnglandThe worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
-
Tandleman (@tandleman) reported from Poplar, England@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Jacqui Langstead (@mizpah68) reported@Plusnet I’ve been with you for years yet to switch to full fibre broadband I’ve got to pay more than a new customer. This is so wrong. I’m disabled and internet is my contact with the outside world yet penalised because I choose to stay with you
-
Pete Jackson #FBPE🐟🌻🇺🇦💙🐝🇪🇺🐾🍻👋 (@PeteJ134) reported@Plusnet Disgusting practice fining my 91yo mother for cancelling her phone service early due to moving home for health reasons. No sympathy shown by your staff either. Cold heartless company.
-
Rosie L (@DONNYDIVArl) reportedSo... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...
-
Sakana San (@san_san141627) reported@Plusnet is there any way I can just text or email you as I am too distressed to phone you. Things have happened and I need to cancel my contract
-
Flower Pot (@FlowerP79667758) reported@WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.
-
Abi (@AbiSpurs26) reportedHas anypne else's @Plusnet gone down
-
Craig Jump (@Craig_Jump) reportedHow is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet
-
Atholl Allan (@AllanAtholl) reported@MartinSLewis Broadband with Plusnet for 2 years, this year's quote £15 per month higher than vodaphone.. asked what was going on, told our customer service is better, vodaphone £25pm vs £40 AND vodaphone additionally offered £150 tesco voucher.. Absolute no brainer ! Thx MSL
-
Abi (@AbiSpurs26) reportedHas anypne else's @Plusnet gone down
-
Alex Buckland (@alexbuckland96) reported@Plusnet you've sent a disputed bill to debt collectors after multiple errors made from your side, including an unauthorized contract made by your customer service team. This needs fixing urgently. Ombudsman?? Question # 254098523