Plusnet Outage Report in East Ham, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in East Ham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near East Ham, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Paddington, Muswell Hill, Romford, Hackney, Hammersmith, Poplar, Croydon, City of Westminster, Orpington, City of London, Newham, Islington, Wood Green and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Paddington |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Neville
(@SolarioRacing) reported
@Plusnet why on earth would you cancel an email address when a broadband account is closed? How inconvenient for your customers can your technician team get in touch with me please?
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Attaq Motorsport
(@MaxAttaq) reported
@ghinzani @BTCare @WeAreOpenreach We get just the same through PlusNet. Drops out at 1630 then in the hour all night. Neither they nor Openreach can fix it. Been going on for years but particularly bad in lockdown.
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Kirsty Baxter
(@KitKatB) reported
@plusnethelp I have tweeted you twice now with no response. I changed my contract with you to get a better speed and since then the connection is awful! I just tested and I am getting dwnld spds from 5.6mbps through to 38.8mbps ( I am paying to get a minimum of 40+) @Plusnet 😡😡
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Kat Lacey
(@_thekatspyjamas) reported
@MattCarnie I upgraded to fibre with Plusnet who I think use EE's network. It is just me using it but so far its been faultless and Plusnet do have decent customer service
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rhino beehive
(@rhino_beehive) reported
Terrible service today from @Plusnet and one of the useless companies they outsource to. Offered a £75 reward which expired before we had a chance to activate it. Not advised of the cut-off at point of sale. Still, probably just means more profit for you, right??
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****
(@AFC_Mofo) reported
@fkhanage Unless it's virgin, they're all using the same wires. Go with whoever offers the best customer service, whoever is the cheapest or whoever offers the best package... whatever your priority. That used to be Plusnet but that's not the case any more.
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Grahame Perry
(@grezwell19) reported
@kirstin_leese @Plusnet Ha, not surprised at all. Going through a similar issue. A fault they can't fix. Told me I can leave in 30days, we will see
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**** Gimp Edits
(@ShitGimpEdits) reported
@Morrigoobers @Plusnet @virginmedia I mean **** the refer a friend bs, I'll just say. Yeet plusnet, go for virgin.
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Colin Blakley
(@Colinblakley) reported
@plusnethelp @Plusnet Possibly THE worst broadband we have ever had. 1.3Mbps, keeps dropping out, and after 30 mins on the phone gave up trying to talk to anyone
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JY
(@joseyong7) reported
@Plusnet my broadband is so slow it won't even run a speed test. How did you win customer of the year?? There is no way to contact you so am going to write to ombudsman to try to leave, unless you contact me via this and sort it! Awful. Avoid. Used to be good.