Plusnet Outage Report in East Ham, Greater London, England

Problems in the last 24 hours in East Ham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Ham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (8%)
• TV (1%)
• Phone (1%)

Live Outage Map Near East Ham, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, Romford, London, Hammersmith, Poplar, City of London, Hackney, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Tower Hamlets.

City	Problem Type	Report Time
City of Westminster	Total Blackout	12 hours ago
Romford	Internet	15 hours ago
London	Internet	1 day ago
London	Internet	2 days ago
London	Internet	2 days ago
London	Wi-fi	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near East Ham, England

Latest outage, problems and issue reports in East Ham and nearby locations:

• 
  Tandleman (@tandleman) reported 3 minutes ago from Poplar, England

  @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

• 
  Harrison2020 (@Harrison20202) reported 11 minutes ago from Wandsworth, England

  However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

• 
  Danté Banks (@Dante_Banks) reported 12 minutes ago from Tottenham, England

  @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

• 
  The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported 13 minutes ago from Enfield Lock, England

  @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

• 
  MadameCholet (@PurpleDon1973) reported 23 minutes ago from Ilford, England

  @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

• 
  S. (@Shazzabam) reported 30 minutes ago from Islington, England

  @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

• 
  Steph 🍻 (@stephpb) reported 34 minutes ago from Camden Town, England

  @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

• 
  Steph 🍻 (@stephpb) reported 36 minutes ago from Camden Town, England

  @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

• 
  Mr H 🦡 (@EngHanrahan) reported 37 minutes ago from Walthamstow, England

  @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

• 
  Usman (@utkhan79) reported 38 minutes ago from Sutton at Hone, England

  @Plusnet my home internet is down and so is your website. Any issues at the back end?

• 
  Daniel Smith (@Scampboi) reported 39 minutes ago from Croydon, England

  @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

• 
  GMan (@GMan40555684) reported 41 minutes ago from Sutton at Hone, England

  Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

• 
  Gary Reynolds (@Gutbuster40) reported 44 minutes ago from Barnet, England

  @Plusnet no connection again , wtf , can’t wait till October when contract ends

• 
  Tasha Fine (@branat01) reported 44 minutes ago from Enfield Lock, England

  @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

• 
  Gary Reynolds (@Gutbuster40) reported 50 minutes ago from Barnet, England

  @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

• 
  Danté Banks (@Dante_Banks) reported 53 minutes ago from Tottenham, England

  @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

• 
  Daniel Smith (@Scampboi) reported 54 minutes ago from Croydon, England

  @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

• 
  🎩 Luke Ray ルーク レイ (@Skypirate_) reported 56 minutes ago from Sutton at Hone, England

  So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

• 
  Harrison2020 (@Harrison20202) reported 57 minutes ago from Wandsworth, England

  I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

• 
  Harrison2020 (@Harrison20202) reported 57 minutes ago from Wandsworth, England

  @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Fleming (@MatthewHenry) reported 7 minutes ago

  It took @Plusnet 4 days to "Pick and Pack" one of their standard routers after ours was knocked out by lightening & left us with no broadband or mobile. FOUR days! Lack of emergency service lets them down badly. Perils of dealing with a challenger brand? #plusnet #broadband

• 
  Steve Bannister (@SteveisSensible) reported 12 minutes ago

  @MarcAspinall Plusnet are super-helpful if you ever have any problems.

• 
  Syed S Huda (@samsul73) reported 13 minutes ago

  @Plusnet useless customer service. Just called with a simple query - was put on hold for more than 25min by someone who sounded like they rather not be helping customers and maybe WFH.

• 
  Question every thing. (@Coolcats457) reported 15 minutes ago

  @MartinSLewis Question can I have some advice. I took a unlimited fibre extra with Plusnet. Since then I have not received the speed promised. When I contacted them I get messed around saying it's Open reach fault. I have 11 months remaining. Can I terminate without penalties?

• 
  Uncle Establishment (@Alteredgeist) reported 15 minutes ago

  @Plusnet We keep having small outages. Even a small outage is a nuisance when I'm working from home - I work with video so it breaks huge uploads/downloads & breaks the VPN, costing time. The account is in my housemate's name, I'll have to get him to get in touch when he has time.

• 
  Muad'Dib in the streets, Shai-Hulud in the sheets (@FourWaterReed) reported 17 minutes ago

  @MarcAspinall Plusnet was better and cheaper than BT, and pleasant to deal with when there were issues.

• 
  Simon A Brett (@simonbrett) reported 19 minutes ago

  @TheJonFreeman @Plusnet I changed mobile from @Plusnet because of how poor the signal was at times - particularly at work

• 
  West Yorkie Bloke (@spunkster69) reported 20 minutes ago

  @Plusnet nothing but a bunch of lying thieves disguised as a company. How can you knowingly take payment for a service you offer to commence on X date knowing that date won't be happening but then won't give the money back as fast as you took it. I call that corporate theft.

• 
  Matt Fleming (@MatthewHenry) reported 22 minutes ago

  @Plusnet Yes it did arrive today! Thanks for your message. Good old Post Office. On every other customer service score, I can't fault @Plusnet but single speed router delivery, assuming every order's for a new customer, needs fixing. A next-day, chargeable delivery is surely a no-brainer?

• 
  Andy Smith (@asmith_1979) reported 27 minutes ago

  @Plusnet Trying to set myself up on your community forums but not receiving the verification email. Email address is correct. Are you having system issues?