Plusnet Outage Report in East Ham, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in East Ham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near East Ham, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hackney, London, Barnet, Hammersmith, Croydon, Southwark, Wandsworth, City of Westminster, Newham, Paddington, Poplar, Ilford, Camden Town, Romford and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| London |
Wi-fi | |
| Barnet |
||
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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⭐Megan Bates⭐
(@megbkent) reported
@Plusnet I'm trying to donate to Save the Children Christmas Jumper Day but I keep getting error 21. Help!
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Francesca Valentino
(@Frances89438855) reported
@Plusnet our internet is down and when I try to call the number on the site it says it's not recognised. Put me in contact with someone now please.
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Michelle Abadie
(@majandmaltby) reported
@tesco can you give me an email so that I can make a complaint? Or are you like @plusnet who actually told me that they don't communicate / offer support by email anymore?
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carbon3coin
(@carbon3coin1) reported
@Plusnet It seems i have been charged £10.20 for early termination when i was out of contract i will not be paying and i will not be a returning customer been with plusnet on/off for years.
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Bob
(@BobRoss67493418) reported
Hi @Plusnet. It's now been over a month since I left you. I still haven't been refunded for the 23 days I paid for your service but didn't actually have it. My latest bill says I am in £30.63 credit. I would like you to pay this to me immediately. No more messing about please.
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Stu
(@dr_smithy) reported
@plusnet Morning, have woken to no broadband, landline is fine. All connected up, nothing has changed at all. Have rebooted and reset hub, made no difference. Help please !
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Plusnet
(@Plusnet) reported
@Frances89438855 I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.
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Iain
(@theredbull) reported
Context: mail has been Foxtrot Uniform Charlie Kilo Echo Delta for more than a month, and plusnet seem unable to do basic support for the account/
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Dawn Robertson #RejoinEU #FBPE
(@RobertsonDawn3) reported
Is @Plusnet UK's worst phone/internet supplier? My a/c was hacked in mid-Nov. & still not back online & no compensation offered at busiest time of year for book sales - talk about ruining Christmas - all they want to talk about is getting my direct debit working again
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sabele
(@sabele26) reported
@Plusnet It’s sorted now (except for my poor neighbours landline!)