Plusnet

Plusnet Outage Report in East Ham, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in East Ham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in East Ham, Greater London, England 12/10/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near East Ham, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hackney, Wandsworth, Hammersmith, London, City of Westminster, Croydon, Newham, Paddington, Poplar, Ilford, Camden Town, Southwark, Romford, City of London and Harringay.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomWandsworth E-mail
United KingdomHammersmith Wi-fi
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near East Ham, England

Latest outage, problems and issue reports in East Ham and nearby locations:

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • uk12345 ken (@uk12345) reported from Romford, England

    @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jamiegray4 jamie gray (@jamiegray4) reported

    @Plusnet at home using my 3G or perhaps 4G as Vodafone are just as bad as you lot telling me we’ve no fault with our super fast broadband after 20 mins on hold to be told no problem son .

  • bobcoop62763219 bob cooper (@bobcoop62763219) reported

    @plusnethelp Yes Curtis. I instructed BT to install a 2nd line to my home but instead they plan to take over the Plusnet one. I have told you by phone, livechat and email NOT to allow this but still the messages from you and BT are the same.. 'Sorry you are leaving' etc. I have a bad feeling.

  • LukeBingham11 Luke Bingham (@LukeBingham11) reported

    @Plusnet hey plus net your WiFi broadband absolutely sucks do it right next time

  • curlyhairedtec1 curlyhairedtechfeminist (@curlyhairedtec1) reported

    @Plusnet @plusnethelp we had an outage on our router Thurs and it’s now dropped the bandwidth and speed right down- my sons can’t homeschool and I can’t work. Been on hold for 45 min so far.

  • neilmackay11 Neil Mackay (@neilmackay11) reported

    @plusnethelp My plusnet landline voicemail is empty(I checked) but callers tell me that my voicemail is full and cannot leave a message if I do not answer the phone in time. How do I fix this???

  • zakdiler Zakariyya Diler (@zakdiler) reported

    Not long got off the phone with @Plusnet customer services. Exceptional service as always! Proud to be a customer for 14+ years!

  • JulieR_1964 Julie Roberts (@JulieR_1964) reported

    @Plusnet not working again!!!! Phones won't re fresh. Teams won't connect. Laptop loses connection. One shocking business service not fit for purpose.

  • Guitarglasgow Guitar Glasgow (@Guitarglasgow) reported

    @TheSinanKose As if Plusnet provide anything of the damn sort.

  • BrandysnapCB Carol Bristow (@BrandysnapCB) reported

    @Plusnet Internet down in TF2? Any issues please?

  • Jxno96 Anx 🇾🇪 (@Jxno96) reported

    Anyone on plusnet want a discount I'm gonna sign up and get my own line cus virgin sucks??