Plusnet Outage Report in East Ham, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in East Ham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near East Ham, Greater London, England
The most recent Plusnet outage reports came from the following cities: City of London, Croydon, London, Hackney, Newham, Harringay, Southwark, Paddington, Muswell Hill, Romford, Hammersmith, Poplar, City of Westminster, Orpington and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Internet | |
| Croydon |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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Dame C 🧙🏼♀️
(@DameClaraM) reported
from
Bromley, England
Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
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GMan
(@GMan40555684) reported
from
Sutton at Hone, England
Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please
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Jo
(@Jo48651873) reported
from
Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Usman
(@utkhan79) reported
from
Sutton at Hone, England
@Plusnet my home internet is down and so is your website. Any issues at the back end?
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Mr H 🦡
(@EngHanrahan) reported
from
Walthamstow, England
@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
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The Drummerboy ✨🇬🇧🇬🇭
(@DrummerboySJ1) reported
from
Enfield Lock, England
@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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John
(@EvButton) reported
@jesseb4me @virginmedia @TalkTalk If you can, enquire with BT to fibre to the house. It’s being rolled out at an exponential rate. I’ve gone from Plusnet 45mbps to BT 900mbps and I get very strong signal from the router all over the house. It’s yet to dip below 700
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SuedePom 🏳️🌈
(@suedepom) reported
Hello @Plusnet. I am in Greece and having problems with my mobile. I have rung 4 times and been cut off; is there any other way to contact you to sort this out?
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Lee John Moore
(@ljredux) reported
@Plusnet repeatedly overcharging my 73 pensioner father for internet & mobile phone. (In fairness the mobile issue seems resolved.) Assured last week he would get refund+goodwill gesture but neither materialised. Their overcharge was debited from his account this morning but
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@Nellie Furtado #WhyNotScotland 🏴🇪🇺
(@weenell3) reported
@billykayscot I've been with Plusnet for 6yrs always negotiated my renewal. Found their customer service is good which is a "Plus" nowadays.
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Jacob Standbridge
(@PocketTrumpeter) reported
@virginmedia Same issue on all browsers and devices. It's something specific to how the broadband isn't accessing the plusnet server, rather than a Thunderbird issue specifically.
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Powered by Tea
(@zeetha) reported
Hi @Plusnet think my mums router is broken - how do I go about ordering a new one and what would be the cost? Thanks!
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S
(@Simples_3) reported
@plusnet Hello. For the past 2 days, a “session timeout” message appears when attempting to complete a new 30 day sim only contract application. Now on hold for 25+ mins to 0800791133 (new customer option). Do you want the business?!
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Plusnet
(@Plusnet) reported
@AmberValleyInfo Thank you, I'm very sorry for the delay in getting back to you. Our suppliers are advising that the fault was fixed today. Are your services now working or are you still having any problems? Regards, Emily Plusnet Leeds
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Spare me the bull
(@SpareMe_theBull) reported
@sir_frankuk @Mexico1978R @virginmedia Don’t sign up to anything with the Virgin branding. Talk Talk is equally dire as is BT. Good talkers but if things go wrong not only are you on your own they will make it much worse. Ironically, Plusnet which is owned by BT has great customer service and telecom engineers.
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Mr MAX VOLUME
(@jbreckmckye) reported
@Plusnet I'm stuck. The router you sent is borked, the BT hub router backup I've got can't connect because I can't supply a PPPoE password. I can't reset my password because your pw reset link service isn't working. I'm about to miss an important meeting for my JOB