Plusnet outages and service status in Ashford, England

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ashford, England

The most recent Plusnet outage reports came from the following cities: Hounslow, Staines, Egham, Greenford, Southall, Windsor, and Teddington.

City	Problem Type	Report Time
Hounslow	E-mail	5 hours ago
Staines	E-mail	12 hours ago
Hounslow	Internet	16 days ago
Staines	Total Blackout	2 months ago
Egham	Wi-fi	2 months ago
Hounslow	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

• 
  Greyman (Gary A) (@GaryAblett3) reported 15 minutes ago from West Molesey, England

  Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

• 
  Phil (@hastiecamera) reported 23 minutes ago from Hillingdon, England

  @plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.

• 
  elyob (@elyob) reported 34 minutes ago from Kingston upon Thames, England

  @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

• 
  Gaurav Patel (@gauravity) reported 37 minutes ago from Richmond, England

  @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

• 
  Dharmendra Mosaheb (@dmosaheb) reported 38 minutes ago from Hillingdon, England

  @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

• 
  trina_latham (@trina_latham) reported 39 minutes ago from Richmond, England

  @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

• 
  elyob (@elyob) reported 39 minutes ago from Kingston upon Thames, England

  @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

• 
  Martin Woodward (@MartinWoodward2) reported 40 minutes ago from Kingston upon Thames, England

  @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

• 
  🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported 40 minutes ago from Kingston upon Thames, England

  Plusnet went down exactly at midnight... :/

• 
  Ilse (@IlseHoward) reported 41 minutes ago from Richmond, England

  @inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻

• 
  Rupert Cheek (@rupertcheek) reported 43 minutes ago from Kingston upon Thames, England

  Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

• 
  Phil (@hastiecamera) reported 45 minutes ago from Hillingdon, England

  @plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.

• 
  Rupert Cheek (@rupertcheek) reported 46 minutes ago from Kingston upon Thames, England

  Suffering a @Plusnet outage in KT3 @plusnethelp

• 
  Alex White (@AlexWhiteGB) reported 53 minutes ago from Hillingdon, England

  @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

• 
  Rupert Cheek (@rupertcheek) reported 55 minutes ago from Kingston upon Thames, England

  Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Freedom Valley (@VRvalley) reported 6 minutes ago

  @PlusnetHelpHub I'm not a Plusnet customer, I'm closely observing this scandal. Transferring sensitive data (email archive) without explicit permission is a huge violation of data protection act. I'm recommending you compensate your customers before legal action starts.

• 
  anthony Oakes (@aoakes51) reported 6 minutes ago

  @Plusnet So i switched to Plusnet and what a mistake. Should've stayed with current provider. So paind for 900Mbps and get max 100Mbps. Its a very clear line provisioning error probably from Openreach. Plusnet seem to not want to fix it, nothing wrong here! just contact openreach

• 
  Hector Cassels (@herbaalhector) reported 9 minutes ago

  @Plusnet Your broadband is down in the Edinburgh area. I hope you are working on this. Expect a phone call soon

• 
  Aled Roberts (@aledrob) reported 11 minutes ago

  @Plusnet lost all my emails post your migration to greenby service. How do I get this resolved

• 
  Brenda Charlton (@brenda_charlton) reported 15 minutes ago

  @Plusnet I have logged into my account but unable to find out how to get help with my query,do I need to find a technician as I’m 82 years old and not really tech. Savvy

• 
  Wanga-unLimited (@Consumer4You) reported 20 minutes ago

  @Plusnet We've been told that we must renew by 8 March but as you are dropping phone service on broadband we will cancel instead. Will the account and bills lapse if we do nothing? Thanks

• 
  Martyn (@martthegooner) reported 22 minutes ago

  @Plusnet I need your urgent help Please supply an email address which is not a no reply

• 
  Mark Crowther (@MarkTWIC) reported 24 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  Jensen Ambrose (@AmbroseJensen) reported 25 minutes ago

  Seems that Plusnet is having an rare internet outage. I tried changing DNS which means it's not a DNS outage.

• 
  Kay Protheroe (@Kay_Protheroe) reported 26 minutes ago

  @Plusnet can you please tell me why I was hung up on while I'm trying to find out when you'll activate my broadband now I've moved home? Stupid there's no way to contact other than phone, which I don't want to do as I get hung up on.