Plusnet

Plusnet Outage in Ashford, Surrey, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in Ashford, England

Plusnet Outage Chart in Ashford, Surrey, England 10/28/2020 18:40

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 77.05% Internet
  • Wi-fi 8.68% Wi-fi
  • Phone 5.74% Phone
  • Total Blackout 5.12% Total Blackout
  • E-mail 2.95% E-mail
  • TV .47% TV

Plusnet Outage Map Near Ashford, Surrey, England

The most recent outage reports and issues originated from Epsom, London, Slough, Shepherds Bush, Teddington, Hampstead, Hayes, Banstead, Hounslow, Lower Kingswood, Finchley, Harrow, Staines, Northolt and West Ealing.

United KingdomEpsom Internet
United KingdomLondon Internet
United KingdomSlough Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Plusnet in Ashford, England Comments

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Plusnet Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:
  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • tfoale QuantumChoices #FBPE 🔶️ (@tfoale) reported from Wooburn, England

    @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

  • wildlime Brendan (@wildlime) reported from Maidenhead, England

    @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

  • rackitman Richard Carroll (@rackitman) reported from Wandsworth, England

    @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

  • SarahMorton6 Sarah Morton (@SarahMorton6) reported from Wandsworth, England

    @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

  • hastiecamera Phil (@hastiecamera) reported from Hillingdon, England

    @plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.

  • hastiecamera Phil (@hastiecamera) reported from Hillingdon, England

    @plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • leecadallan Lee CadwalladerAllan (@leecadallan) reported

    The problem nowadays with review sites is 9 out of 10 people will only leave a review for BAD experience. I'm switching broadband provider and I just want genuine reliabilty data on PlusNet and Openstream in Burntwood because I'm not paying £52 that EE want to charge me soon!

  • Larns___ AlanaB (@Larns___) reported

    @Plusnet hello, how long does it take for the support team to call back? I logged an issue over two hours ago. Thanks

  • stuartlinn01 Stuart Linn (@stuartlinn01) reported

    Just had an email from @Plusnet saying your broadband should now be up and running... erm we left you about 3/4 months ago for @skytv ... just shows you how “updated” their customer base is.

  • Cosette31398758 Cosette (@Cosette31398758) reported

    @Plusnet day 1 no internet, signal going off almost the whole day. #WorstInternetProvider

  • Cosette31398758 Cosette (@Cosette31398758) reported

    @Plusnet I have switched from @SkyUK to you over 3 months ago and I really regret it. I have had the worst internet connection in years. The signal keeps going off, almost very single day! I have decided to tweet everytime I have a bad connection. I called your office yesterday.

  • ruthkemp Ruth Kemp (@ruthkemp) reported

    @plusnethelp I moved to Plusnet mobile recently. I’m on 2GB data p/m. With other providers, this amount was way more than I ever used in a month, even if we were away from home for a week or two. Yet I’m now finding that my data use is disappearing even with low use. Please help!

  • kkykyktk KK (@kkykyktk) reported

    @virginmedia So in all your wisdom you have notified plusnet to cancel my internet effective from today at 2pm....but on 3 occasions your engineer has not shown up. I am unable to work as no internet and you dont seem to be able to send me an engineer....now what????? Any ideas?

  • TonusStonus Tony Stone (@TonusStonus) reported

    @Plusnet @plusnethelp internet is down, again! Do you have any issues with in Hampshire, GU35 ?

  • _NatashaCowley Natasha Cowley (@_NatashaCowley) reported

    @Charpezz I have a sim only contract with Plusnet for just under 10 a month, think it's 2gb data and I can't remember the minutes/texts, but I've never gone over. And then phone wise I will say I had a galaxy A40 which broke 3 times within a year of buying it, so not that!

  • KimPayne17 Kim Payne (@KimPayne17) reported

    @Plusnet absolutely awful company would never use or recommend them! Took out a 12 month sim only contract for my son that ran out in April, sent 2 letters in July to cancel and still demanding money and threatening action!! No use on the SIM card for 9/10 months at least!