Plusnet

Plusnet Outage Report in West Ealing, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in West Ealing, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in West Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in West Ealing, Greater London, England 01/11/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near West Ealing, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Paddington, Hounslow, Hammersmith, Hackney, Slough, City of Westminster, City of London, Southall, Islington, Wood Green, Southwark, Watford, Enfield Town and Croydon.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomHounslow Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near West Ealing, England

Latest outage, problems and issue reports in West Ealing and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SketchNI Sketch (@SketchNI) reported

    @LiosaMGC @Plusnet Oof. That sucks. -hoards my 1000Mbps down-

  • deltrems deltrems (@deltrems) reported

    @ThingsByNik @blackpooljane Yorkshire Broadband and Yorkshire Airlines, Plusnet and Jet2... the best customer service ever from my experience.

  • HMS_Hattie Hattie Bee (@HMS_Hattie) reported

    Why have @Plusnet emailed me about my home phone order when I haven’t ordered a home phone? Also why have they told me my bill is going to be £45 when I was told on the phone it was going to be £27.99 per month? Not about to have all this trouble again.

  • HyperOpus Jay (@HyperOpus) reported

    @Plusnet hi there, my broadband has been off and on all day. I'm in BH1 are there any reported problems in the area?

  • Grumpyduck Chris (@Grumpyduck) reported

    @BlondieRodge I changed my broadband supplier to Plusnet in order to get a much cheaper access to BTSport. Owned by BT, Plusnet were £20 cheaper per month than BT themselves.! Only trouble is my 18 months is up on April .

  • stephen_kahn Stephen Kahn (@stephen_kahn) reported

    @BTBusiness I'm sole trader been with BT for 18 yrs want to renew at end of contract but on different package. Told there is a downgrade charge & I would not get same kit as new customer but no I'm not being penalised. Interesting service! @VodafoneBiz @plusnet can you do better

  • LiosaMGC *°:⋆ LisaMGC ⋆:°* (@LiosaMGC) reported

    @SketchNI @Plusnet you'd think for something so damn necessary (internet) they'd take the time to try and have better customer service

  • LiosaMGC *°:⋆ LisaMGC ⋆:°* (@LiosaMGC) reported

    @Plusnet hey why's the internet consistently bad? were meant to be getting 60 down and i'm struggling to get 1??????????

  • thomtheknight Thom Knight (@thomtheknight) reported

    @LiosaMGC @Plusnet I have PlusNet and have found their website support very good, would recommend contacting them through that.

  • LiosaMGC *°:⋆ LisaMGC ⋆:°* (@LiosaMGC) reported

    @SketchNI @Plusnet yeah what sketch said!!!! FIX DISS