Plusnet Outage Report in West Ealing, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in West Ealing, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in West Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near West Ealing, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hackney, London, Wembley, Southall, Croydon, Tower Hamlets, Pinner, Windsor, Teddington, City of London, City of Westminster, West Drayton, Harringay, Southwark and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| Wembley |
Internet | |
| Southall |
Internet | |
| Hackney |
Internet | |
| Croydon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near West Ealing, England
Latest outage, problems and issue reports in West Ealing and nearby locations:
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Bpoool
(@Bpoool3) reported
@Plusnet How can you charge people extortionate amounts when they no longer have a contract with you?! Apparently it's cos I didn't cancel in time even though my contract has ended. And still they aren't cancelling it when I've already left!! Hoping to charge me more money?!!!?!
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ally
(@allygliptin) reported
@Plusnet I want to make a complaint on behalf of my elderly parents for the way you have treated them, however, I don't have an account with yourselves. How do I do this?
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Sea-Lord
(@amcgarrigle1703) reported
@SkyUK @Plusnet repaired a fault within 24hrs to go with sky who wanted to charge me more an extra £5 to be precise for a worse call-out service yeh safe to say the door salesman was told to bolt.
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nxx
(@nishaaaaaaah1) reported
@Plusnet not very happy at the poor service by your company. Lack of signal. Difficulty communicating over Xmas and new year.
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Chris Balfe
(@pitpasschris) reported
@DreyfusJames @OpenreachHelp Advised yesterday that Plusnet is ending its business broadband services and aims to switch me to BT. Having suffered from BT’s pathetic ‘service’ previously, and noted your comments in terms of the lack of improvement, I shall look elsewhere.
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mc california
(@mccali99) reported
@Plusnet got a problem with a service… forget it they just ignore you. Plusnet see you in court
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david Price
(@detoxthemolten) reported
@Plusnet down in Chepstow region!!
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♡ L a u r a 👩🏼 & J i n j a h 🧸♡
(@lozziepop89) reported
@EricBear18 I have now TV broadband £22 a month, never had any issues with it at all (had countless issues with PlusNet so wouldn’t touch them again). O2 for phone, £20 a month sim free.
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MBOSS1
(@MBOSS8719) reported
@Plusnet, why are your customer services team so useless? Without internet since 21/12 & no update as to when it will be fixed despite assurances I would be updated. Still no clarity on when the issue will be resolved. "It's an MSO so nothing we can do" - not good enough!
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Charlie May
(@CharlieLamkin) reported
@Plusnet been without internet since 29th Dec due someone crashing in to & destroying the cable box - i’ve not received a single update from Plusnet. Yet BT and Sky customers are being kept updated - the fix has now been delayed to 13th Jan!! When will I receive compensation?