Plusnet

Plusnet Outage Report in West Ealing, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in West Ealing, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in West Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in West Ealing, Greater London, England 03/12/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Ealing, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Croydon, Hackney, Harringay, City of London, Southwark, Paddington, Staines, Egham, Hounslow, Islington, Hammersmith, Greenford and Uxbridge.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near West Ealing, England

Latest outage, problems and issue reports in West Ealing and nearby locations:

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cathshuck catherine shuck (@cathshuck) reported

    @Plusnet switched to you on Thursday, slow if working at all broadband. Trying to cancel within my 14 days. Customer support says open 8-8 online. Ring up and closed. Disappointed with the service.

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported

    @Plusnet I have HAD it with you now! Got this bot telling me I can't get an advisor to chat to as opening is between 8am to 7.30pm but in an earlier text, it's 8am-8pm for Saturdays! I'm utterly disappointed with your service and have been putting up with it for long enough!

  • sminkypinky76 SminkyPinky🇪🇺🇺🇦 (@sminkypinky76) reported

    @Plusnet my internet has gone off with sky and my new plusnet hub is nowhere to be seen. No tracking number, no idea who is meant to be delivering it. 2 days to deliver is not adequate. This is a bad start to your account with me.

  • Plusnet Plusnet (@Plusnet) reported

    @cgibbsofficial Hi there Craig, I'm sorry about the issue, we're not aware of any problems in your area but please send us a DM with your mobile number if that's still a problem. - Adam - Plusnet Sheffield

  • Forensic_CVBale CVB1 (@Forensic_CVBale) reported

    @ConstableChaos @OpenreachHelp I had that when the previous residents ended their contract with BT. Took 30 days for openworld to flick the switch back so plusnet could activate my line. Terrible system, why does it need to be set on and off, especially when a reset is registered before the close command!

  • Carl27513 Carl (@Carl27513) reported

    @x_GemGem I just have sky TV and gone up to £62 Internet from plusnet of about £44 and 70 down 18 up

  • PeterMo82489180 Peter Morgan (@PeterMo82489180) reported

    @OpenreachHelp How do I solve the Silver Address problem ?? I can’t get a provider to come out and connect broadband! I have tried. Bt,Sky,Virgin,Plusnet ???

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported

    @Plusnet are you having problems with broadband in Cornwall? I have no wifi coming in to the house on any of my devices. Have restarted, reset, rebooted etc but with no joy. My post code area is TR18.

  • kahayton Karen Hayton (@kahayton) reported

    Very disappointed with @Plusnet leaving a vulnerable 90 year, with lifeline on her phone with no service or comp date after a house move. Impossible to get thro to advisors or be offered any help so trying all avenues for her

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported

    @Plusnet just to let you know we've had no internet connection here at TR18 2DY since about 5pm. Our router is working as it's connected but there's no service available. Have contacted your team via mobile.