Plusnet

Plusnet Outage Report in West Ealing, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in West Ealing, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in West Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in West Ealing, Greater London, England 12/21/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near West Ealing, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hackney, London, Barnet, Watford, Hampton, Walton-on-Thames, Hammersmith, Croydon, Northolt, Southwark, Wandsworth, City of Westminster, Paddington, Southall and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomLondon Wi-fi
United KingdomBarnet E-mail
United KingdomLondon Internet
United KingdomWatford E-mail
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near West Ealing, England

Latest outage, problems and issue reports in West Ealing and nearby locations:

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisw66 Chris (@chrisw66) reported

    @Plusnet what a total **** show my 78 year old Dad has moved home and you have failed to get his land line in his house for 4 weeks, you sold (conned) him into a deal to take his mobile over as well and its not worked for 3 weeks as well #shamful #stressedoldman #amatuers

  • RavScaleDesigns RavScale Designs (@RavScaleDesigns) reported

    I see my @Plusnet Internet is back to its normal self over the past week. Been in 20 minutes and its unusable, only trying to send a couple of emails. Will receive a reply no doubt about wired connection instead of wifi (which it is) can't wait to cancel.

  • JodieMurchison Jodie Murchison (@JodieMurchison) reported

    @Plusnet absolute disaster of a connection, router is useless regardless of the 37 mbps we’re supposed to get. Useless if you can’t actually use it without devices struggling to connect. Only solution apparently is to pay to upgrade and sign a new contact, what a joke.

  • twhobbies Tim (@twhobbies) reported

    My @Plusnet broadband has gone 😢 anyone else having issues at all? Also weird as my Sky Mobile 4G is awful as well, double whammy!

  • Sazzy__Sandra Sazzy Sandra 💙🐈☕📚🍫 (@Sazzy__Sandra) reported

    @Plusnet HOUSE PHONE STILL NOT WORKING, more of emergency stepdad can't drive for over a month, a stroke Mum disabled too NEED HOUSEPHONE working also trying to sort out bills etc for new property, if keep use mobile will cost a fortune if so will be asking you to pay mobile bill

  • Zummerzetter Flameboy💙 (@Zummerzetter) reported

    @Plusnet Bet the formula looks a hell of alot worse when the cost is £40 with a landline! Loyalty = sucker waiting so I don't pay an exit fee. Waiting to call BT so I can be treated like a new customer with a cheap contract.

  • Andymo444 Andy in the Peaks (@Andymo444) reported

    @FHawksworth @david__s Plusnet were based across the road from where I worked in Sheffield so used to meet a few of their tech bods in the rub-a-dub-boozer on a Friday evening... Seeking advice, I was told to stick with BT... (Brilliant employer by all accounts but that didn't help me at the time.)

  • jcdcaldas Júlia Caldas (@jcdcaldas) reported

    @Plusnet hiya, any outages in leyton? Router’s red light is flashing and not working. Tried to restart about 5 times already and nothing. Thanks

  • cheekyfork Cheeky Fork (@cheekyfork) reported

    @Plusnet so you're all about "can we help you sort your 20mbps speed" now I've given notice, but for 3 months you've done nothing, you had a 6 weeks period during that which I was home EVERY day, now you're saying it's my fault I won't take a day off work. Shocking!

  • NickoSlick_LUFC Nick 🙏🏻☮️🇺🇦 (@NickoSlick_LUFC) reported

    Any Tech minded people out there. We just got a new Router thing from plusnet. Streaming is very stuttery and slow despite a 25mbps down. Is there a setting in the router that needs changing?