Plusnet

Plusnet Outage Report in West Ealing, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in West Ealing, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in West Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in West Ealing, Greater London, England 02/10/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near West Ealing, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, West Drayton, Southall, City of London, Croydon, Wembley, Hackney, Harringay, Southwark, Paddington, Muswell Hill, Edgware, Hammersmith and Watford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomWest Drayton Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near West Ealing, England

Latest outage, problems and issue reports in West Ealing and nearby locations:

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • corvo133 Ben Lismer-Jones (@corvo133) reported

    @Plusnet are there connect issues in Somerset? Since Sunday connection keeps dropping out... Working from home, so not very helpful

  • JackWelsh97 Jack Welsh (@JackWelsh97) reported

    @Liv__Es Sorry Liv but you're wrong on this one. This isn't a government subsidy, nor is it free broadband. Openreach are just axing the one off connection free it charges the service providers (Sky, Plusnet, BT, Talktalk etc) to install the line. It is coming out of Openreach's pocket.

  • emmawruns Emma 💛 (@emmawruns) reported

    @Plusnet my broadband has been down for 30 mins. Solid orange line and flashing ‘B’. Can you help? Have tried restarting twice.

  • gwilbo25 Gwilym Davies (@gwilbo25) reported

    @Plusnet I’ve been messaging you this afternoon but no one is replying. Please can someone reply and get my issue resolved. I’m at my wits end here

  • laughingsince82 G (@laughingsince82) reported

    @J3Lyon Plusnet are really good and have a great customer service. I also use eero mesh network to make sure I get good coverage

  • CuttlarFUALL CuttlarFUALL (@CuttlarFUALL) reported

    @trx_ff me too. Shyte-4-brains service. I am done with them. PlusNet I am coming back!

  • RatHangUK Andrew... 🏳️‍🌈🇪🇺 (@RatHangUK) reported

    @IAmSimplySamuel @J3Lyon Have three services from Plusnet, all really fast up and down, once I replaced their budget WiFi router - Plusnet are BT’s budget service.

  • ThePoster_Girl Poster Girl (@ThePoster_Girl) reported

    @Plusnet my internet went down at about 9pm last night. Flashing red light since. Tried everything. Still not working. Phone line fine. Please could you advise

  • TonyMar24500610 Tony Martin (@TonyMar24500610) reported

    @Plusnet PLUSNET ARE A BUNCH OF THIEVES. Tried to scam me for £50 for a line when 2 active lines already existed. Failed to send me a modem, we requested to cancel the contract, bullied into having a second modem sent. Never used the service Now taken us to a credit agency for £111.98

  • Yabs Yabu Lurie (@Yabs) reported

    @Plusnet Very disappointed to see that as an existing customer I am unable to access the same pricing as a new customer. I'm therefore taking my business to @zeninternet who have consistent pricing.