Plusnet outages and service status in West Ealing, England

Problems in the last 24 hours in West Ealing, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in West Ealing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Ealing, England

The most recent Plusnet outage reports came from the following cities: Hammersmith, Northolt, Southall, Wandsworth, Wembley, Hounslow, and Brent.

City	Problem Type	Report Time
Hammersmith	Internet	2 days ago
Northolt	Wi-fi	4 days ago
Hammersmith	Internet	5 days ago
Southall	Wi-fi	7 days ago
Hammersmith	Internet	10 days ago
Hammersmith	E-mail	12 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near West Ealing, England

Latest outage, problems and issue reports in West Ealing and nearby locations:

• 
  Harrison2020 (@Harrison20202) reported 1 minute ago from Wandsworth, England

  I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

• 
  David Neil Robinson (@DDIGITALMEDIA) reported 1 minute ago from Ealing, England

  @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.

• 
  Harrison2020 (@Harrison20202) reported 4 minutes ago from Wandsworth, England

  @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

• 
  Ilse (@IlseHoward) reported 8 minutes ago from Richmond, England

  @inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻

• 
  Dharmendra Mosaheb (@dmosaheb) reported 10 minutes ago from Hillingdon, England

  @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

• 
  Phil (@hastiecamera) reported 17 minutes ago from Hillingdon, England

  @plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.

• 
  Gaurav Patel (@gauravity) reported 26 minutes ago from Richmond, England

  @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

• 
  AJ Green (@Green_AJ) reported 27 minutes ago from Kensington, England

  @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

• 
  Alex White (@AlexWhiteGB) reported 29 minutes ago from Hillingdon, England

  @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

• 
  Kevin Dewes (@kevindewes) reported 31 minutes ago from Wandsworth, England

  @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

• 
  Sarah Morton (@SarahMorton6) reported 42 minutes ago from Wandsworth, England

  @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 45 minutes ago from Ealing, England

  Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

• 
  Phil (@hastiecamera) reported 45 minutes ago from Hillingdon, England

  @plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 46 minutes ago from Ealing, England

  @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

• 
  Richard Carroll (@rackitman) reported 47 minutes ago from Wandsworth, England

  @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

• 
  Harrison2020 (@Harrison20202) reported 52 minutes ago from Wandsworth, England

  However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

• 
  Kevin Dewes (@kevindewes) reported 54 minutes ago from Wandsworth, England

  @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

• 
  trina_latham (@trina_latham) reported 55 minutes ago from Richmond, England

  @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rosie L (@DONNYDIVArl) reported 12 seconds ago

  So... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...

• 
  SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported 3 minutes ago

  @WeAreOpenreach please can someone help. Following a no show for an installation on Tuesday. Today’s engineer M group for OpenReach couldn’t get the full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help can you?

• 
  rosie posie (@rosieon25371922) reported 4 minutes ago

  @Plusnet I want my £150 reward. Cough up and stop welching and breaking contract. It is bad faith and appalling behaviour. Sort this out as your team on the phone do not sort this out. They lie and gaslight.

• 
  Hazzy (@HazzyG123) reported 5 minutes ago

  @Plusnet My service is activated, it was sorted Tuesday this week.

• 
  Edward Grefenstette (@egrefen) reported 6 minutes ago

  @Plusnet I tried replying to the open ticket and it says inbox full. Tried calling and over 10 minutes wait. Sorry but this is too bad a start so I'll just cancel my plan.

• 
  Leon (@LeonDeroe) reported 7 minutes ago

  @Plusnet hi, I’ve just ordered broadband with you - but want the router delivered to a different address as I am not at the new address yet, can you help please?

• 
  Caroline (@CraftyGirl1460) reported 8 minutes ago

  @Plusnet Been a customer for years. Moved to Full Fibre this morning. Now problems!! Not Internet cable sent. Need Internet and mobile for health reasons. I'm deaf and Kelly (Open Reach) send guy who mumbles with heavy foreign accent! I want my Internet back please 😥

• 
  rosie posie (@rosieon25371922) reported 8 minutes ago

  @PlusnetCS_ @plusnetCS_ You shouldnt make customer jump thru hoops countering countless excuses from you as to why you should NOT pay up promised reward. It is bad faith & appalling service from PlusNet. Who the hell awarded you good customer service? your mates? I been gaslit & dodged

• 
  peztyke (@peztyke) reported 9 minutes ago

  @JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.

• 
  Dave O’ Connor (@piercepower222) reported 13 minutes ago

  @Benleo Awful shower to deal with. So relieved when I finally got shot of them and got a simple deal with PlusNet