Plusnet Outage Report in West Ealing, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in West Ealing, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in West Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near West Ealing, Greater London, England
The most recent Plusnet outage reports came from the following cities: City of London, London, Harringay, Southall, Southwark, Paddington, Muswell Hill, Edgware, Hackney, Hammersmith, Watford, Croydon, City of Westminster, Hounslow and Slough.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near West Ealing, England
Latest outage, problems and issue reports in West Ealing and nearby locations:
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Richard Carroll
(@rackitman) reported
from
Wandsworth, England
@Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Alan
(@BigAlxyz) reported
from
Hackney, England
@sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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Phil
(@hastiecamera) reported
from
Hillingdon, England
@plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Sarah Morton
(@SarahMorton6) reported
from
Wandsworth, England
@Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice
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Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
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Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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5OMOFD 🧐
(@joe_deakin) reported
from
Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jane #DitchTheDeadline #YellowRose 💙
(@janestevenson68) reported
Anyone else having problems with Plusnet? Last week we had problems with email...now resolved. Yesterday and today, issues with wireless connection with TV and Smartphones.
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John Heinrich
(@lumpylawson) reported
@Plusnet Plusnet scores Gold, Silver and Bronze in the ineptitude games. How can a simple renewal of contract turn into disaster? Deleting my account without reason and any failsafe plus a string of broken promises You must feel so proud
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Ruth
(@ruthturley18) reported
@IanWLee23 @Plusnet We are still missing a day’s worth of emails - around Wed 10th Nov. Is it right that there’s no prospect of ever getting those back, as we’ve been advised by Customer Service? Husband now shakes his fist at TV every time your advert comes on!
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shaun
(@secretagent00sg) reported
@Plusnet hello our Internet has gone down? For over 5 hours in East anglia please advise
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Halim Matin
(@halimmatin) reported
@asda_mobile 6 months ago you agreed to refund me credit balance via a cheque in the post. Still nothing. Shocking. I will be writing to ofcom for a formal complaint. Everyone....please don't bother with asda mobile. Plusnet are much better
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LunarSlayer | Lily
(@NavaronePage69) reported
Friendship over with Three Mobile (their WiFi sucks and I just use the number they gave me for tinder and twitter) friendship beginning with PlusNet
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Kerry Thompson
(@kerry3101) reported
@plusnet Thanks for letting me down AGAIN. How can you not even organise a simple installation??? 3 days of lost work now thanks to you and no faith left in you whatsoever. You are an awful company. @MarcAllera
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The Dark Lord
(@mayordipshit) reported
Haw, @Plusnet your customer services are pish. Thanks, from one of your “valued customers”. Over 3 weeks and no incoming calls. Cancelling my mobiles and broadband today. Thanks for **** all.
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Sebastian Tombs 🏴🇬🇧🏴☠️
(@SimonTemplarGB) reported
@HelloFromMarcus @Plusnet To avoid any possible future issues I suggest an email address that is separate to the service provider. There are many free or low-cost reliable email services such as Outlook, Gmail, Yahoo! etc. The advantage being you can take them with you when changing ISP.
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Kerry Thompson
(@kerry3101) reported
@plusnet Are you going to make it three times in a row that you haven’t delivered on a promise? 15 minutes to go for a call back and it’s looking increasingly unlikely. I should have gone elsewhere when you let me down last week. Shame on me. @MarcAllera