Plusnet Outage Report in West Ealing, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in West Ealing, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in West Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near West Ealing, Greater London, England
The most recent Plusnet outage reports came from the following cities: Egham, London, Hounslow, Hackney, Islington, Hammersmith, Greenford, Uxbridge, Stanmore, City of Westminster, Croydon, Wembley, Southall, Tower Hamlets and Pinner.
| City | Problem Type | Report Time |
|---|---|---|
 Egham |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Hounslow |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near West Ealing, England
Latest outage, problems and issue reports in West Ealing and nearby locations:
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Torin 🇺🇦
(@Torin8) reported
@Ktmoodles Plusnet have some good deals sometimes and use the EE network.
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Britcan
(@Britcan1) reported
Plusnet mobile. Gave me a new sim which is for a different number than my old one and now have to wait 10 working days for a new one. I warned them the number was incorrect before it arrived. Did not listen terrible service
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Campbell
(@EventsAV) reported
@Plusnet another day without my new sim and all my clients and suppliers cannot call me. This is not great customer service from a company that prides itself on it. Customer services couldn’t be more unhelpful of my situation.
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julie merritt
(@julesdaw) reported
Asked for upgrade to full fibre on 8th August, been let down 3 times with no explanation or promised secured appointment. What is going on!!!!! No idea when it will happen, no faith left in plusnet.
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Katie Dawson
(@akatied) reported
@Plusnet I am leaving Plusnet tomorrow after years! I phoned Customer Services to ask to retain my emails temporarily until the changeover is sorted out. They say this is no longer possible and yet the community posts are still saying it is! What can I do?
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Plusnet
(@Plusnet) reported
@TraceyAmass Hi there Tracey, I'm really sorry for the lack of mobile signal that's been affecting you, apologies for the delayed response from us too. Could you get back to us with your mobile number if that's still an issue please so we can look into it further? Adam - Plusnet Sheffield
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Dr purpleisiscat
(@purpleisiscat) reported
Hi @Plusnet , me again. We're down to less than 3Mbps this morning. Your colleague didn't get back to me when I DMd you a couple of days ago. Please look into this as we both work from home.
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bavitaz
(@714lemmons) reported
@Plusnet customer service nothing…. Sales….on it in seconds
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julie merritt
(@julesdaw) reported
STILL NO CONTACT #OPENREACH # PLUSNET #BADCUSTOMERSERVICE Asked for upgrade to full fibre on 8th August, been let down 3 times with no explanation or promised secured appointment. What is going on!!!!! No idea when it will happen, no faith left in plusnet.
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J
(@jaysta1979) reported
@Plusnet hi my parents broadband is down. Can I report this please