Plusnet Outage Report in West Ealing, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in West Ealing, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in West Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Live Outage Map Near West Ealing, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Greenford, Hackney, City of Westminster, Croydon, Harringay, Barnet, Bermondsey, Islington, Ealing, Wembley, Fulham, Bushey and Streatham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
||
| Hammersmith |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near West Ealing, England
Latest outage, problems and issue reports in West Ealing and nearby locations:
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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J.B. Guttersnipe
(@therealbigjim1) reported
@Plusnet my fibre broadband is down after a lightening strike. I go to try and report it (been over an hour now), website tells me, were here for you 7 days a week. Except, can only report a fault via phone or chat, and they both close at 8pm now?
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Mark Norman
(@Mr_Mark_Norman) reported
Why is your online help now terrible @Plusnet ? You've closed my ticket without sending me what I paid for and without updating me on progress. And now I can only get in touch by phone and I don't have hours to spend queuing. This isn't why I chose to upgrade after many years
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Gemma Smith (Hardy)
(@glhardy) reported
Sat listening to my husband on a call with Dean @Plusnet. I have never heard such a ridiculously rude conversation from a customer service rep. Plusnet must be so proud to have him on the team
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Pete Whitney
(@bluecanary1977) reported
@Plusnet we have issues with phone and broadband at home. Phone rings when incoming call but cuts off on answering. Can't dial out. Broadband either not connecting or ridiculously slow.
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💕Elle J 💕#JustSaying
(@ejames500) reported
@Plusnet since we moved to fibre we have had no end of trouble with the Internet dropping. I think its time you send an engineer out now as nothing else seems to work!
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Daniel Parr
(@GeekityGeek) reported
@Plusnet My phone was stolen today. Your website says to contact you asap, but sends me to page where "phone stolen" isn't an option and your phone lines are closed! Throwing in a "My Account" section with zero options to lock my SIM or divert my calls has been a big help too :(
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Vicki Slater
(@vic_7740) reported
@Plusnet Is there an issue in St16 2 area our internet is buffering. Tried the usual fixes!
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Mike Radcliffe
(@artbizness) reported
Hey @Plusnet My internet is slooooow today and has been for a couple of days. Only getting 25mbps download and 14 up. Should be 55 down and 20 up? Can you investigate please?
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Philip Colling
(@LucianSanchez82) reported
@Plusnet Today one of your engineers resolved a slow broadband issue for me after discovering my line was configured as ADSL (I pay for fibre). Assuming its been this way the entire contract (18 months this month), am I due a refund for the difference between ADSL and Fibre?
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The Thingster
(@ThingyThingster) reported
DEAR PLUSNET, YOU ARE SUPPOSED TO BE GIVING ME WIFI, NOT GIVING ME A RED DOT THAT SPINS AROUND ON MY NETFLIX, REMINDING ME HOW TO COUNT TO 100. I USED TO USE BT: NO ISSUES. NOW I USE PLUSNET: I HAVE LESS BARS AVAILABLE TO ME THAT A PROHIBITION ERA MOSQUE. **** YOU, EMBER