Plusnet Outage Report in West Ealing, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in West Ealing, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in West Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near West Ealing, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Croydon, Hackney, Paddington, City of Westminster, Hounslow, Hammersmith, Slough, City of London, Southall, Islington, Wood Green, Southwark, Watford and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet | |
| Paddington |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near West Ealing, England
Latest outage, problems and issue reports in West Ealing and nearby locations:
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@KireeP24 Hi there, I'm really sorry about the disconnection yesterday. I've just been running some line tests and we're not seeing signs of any issues and the router has been back on since, please do get back to us though if threre's any more problems. - Adam - Plusnet Sheffield
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Tony O’Donnell
(@TonyODonnell008) reported
@Plusnet I had a failed visit from a Qubegb tech ‘Luke’, on behalf of Plusnet, he went to the wrong house! He didn’t call me, I’ve ask why and haven’t received a response. I Tweeted and emailed his company and they haven’t responded. ‘Great customer service, eh?
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Dame Yvonne🐈🇬🇧🩸
(@ItsJustaRide) reported
@SpongebobKnackp Thank you! 🙏 My sis has Plusnet (think they're owned by BT?) and has slow BB speed.
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Richard Wilkinson
(@wilkinson_rich) reported
@Plusnet We have internet, hence why we can live with it. But no phone line. We had multiple visits from @OpenreachHelp who would say the problem is with Plusnet. I'd phone you guys and you'd send an openreach engineer and so on. I lost the will to keep complaining. Can you help?
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Phil
(@phild1969) reported
@Plusnet how do plusnet current customer, my pensioner parents get a new router? Their router is 8 years old and keeps resetting and dropping connections.
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Kellyannnoble
(@starmagicsoul) reported
@Plusnet I got through and finally sorted the issue sorted took a few attempts!!
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Natalie
(@Chee5e) reported
@SkyHelpTeam Hi William, still no internet 😕 we have another engineer coming out Monday but I don’t know if this will help. I think the line is stuck between Sky & Plusnet & we are on day 18 of no internet.
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MCKE4N86
(@JWM861) reported
@crhein272 @Plusnet If you've only just signed up with plusnet get outta that contract if you're still within your cancellation date. Internet is piss poor, the past few weeks the signal has been absolutely awful. Constantly dropping and slow as ****. I'm gone once this contracts up with them.
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Evelyn Wilcock
(@EvelynWilcock) reported
@Plusnet Thank you for your reply and for testing. We ran a sort of test viewing Netflix and that was fine so we watched that with no problem. So we came to the conclusion it was BBC i-player site that might be the problem. We will keep you posted.
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Sharon Johnson
(@SJECoaching) reported
@Plusnet morning! Is there a signal issue in Wensleydale North Yorkshire currently? Have had no service since yesterday, likewise husband on EE same issue?