Plusnet Outage Report in West Ealing, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in West Ealing, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in West Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near West Ealing, Greater London, England
The most recent Plusnet outage reports came from the following cities: Walton-on-Thames, Hammersmith, London, Croydon, Northolt, Southwark, Hackney, Wandsworth, City of Westminster, Watford, Paddington, Southall, Camden Town, Wembley and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Walton-on-Thames |
||
| Hammersmith |
Total Blackout | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Wi-fi | |
| Northolt |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near West Ealing, England
Latest outage, problems and issue reports in West Ealing and nearby locations:
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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KC
(@KLC473) reported
@Plusnet hi, is there a problem with internet in the Inverness area? Very slow and tv buffering.
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Ruaidhrí
(@red_king87) reported
@Plusnet two days in a row I've come home to my internet being down, both times tests have been run by your Diagnostic bot, as soon as that happens connection is suddenly re-established, but yet your bot doesn't find a fault, can you give me an update on what is going on?
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JG
(@tourofshame) reported
@Plusnet texts to 5-digit numbers always fail. How do I set it to not fail?
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N17ldn
(@n17ldn) reported
@Plusnet Hi, Unfortunately the issue has not been resolved. Please help!
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Keith Rowland
(@kgrowland) reported
@Plusnet Any mobile signal problems in the Dover/Deal area? Been down for a couple of days.
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The Folklore Podcast
(@folklorepod) reported
@Plusnet The ongoing problem is line dropping is stable at the moment but it's been much more unreliable than our neighbours on other providers. As we rely on good connectivity for work we are starting to get concerned that we may need to change
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TheRealMacSween
(@Dougie05957548) reported
@Plusnet I ordered your broadband. You took my money a week ago. Now you’ve emailed me to say you don’t supply my postcode. On hold for ages. And, I’ve heard Wham 4 times. Just another reminder of why Yorkshire is crap.
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RJ
(@RhysJMiller) reported
@Plusnet Hi, just wondering if it’s the norm to wait 40 minutes (so far) to speak with someone through your phone lines? If so I may have to rethink my order. Not sure how this constitutes “Best Customer Service” awards.
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Plusnet
(@Plusnet) reported
@ifenn Hi Ian! I know it’s not my colleagues intentions to make you feel like this, there is only so much that can be done over Social Media. I’ve dropped you a DM with more info around what can be done to offer extra support. - Curtis, Plusnet Sheffield
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JC
(@JJculvers) reported
Recently moved from @Plusnet to @VOXI_UK due to their great data offers. They neglect to mention their network is absolute dogsh*t - soo slow and intermittent. Will be going back to an EE based network ASAP