Plusnet

Plusnet Outage Report in West Ealing, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in West Ealing, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in West Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in West Ealing, Greater London, England 01/09/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near West Ealing, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Hackney, Slough, City of Westminster, City of London, Southall, Islington, Wood Green, Southwark, Watford, Enfield Town, Croydon, Barnet and Harringay.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHammersmith Wi-fi
United KingdomHackney Internet
United KingdomHackney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near West Ealing, England

Latest outage, problems and issue reports in West Ealing and nearby locations:

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • joe_deakin 5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England

    @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • weescotlouise Wee Scottish Sexy Grinch Louise 🎄🏴󠁧󠁢󠁳󠁣󠁴󠁿🎄 (@weescotlouise) reported

    Another day of crap wifi @Plusnet hoping someone will answer the phone today @plusnethelp cause I need my WiFi for Christmas

  • fragpasty fragpasty (@fragpasty) reported

    @AnneMariePiazza @Plusnet After having a dodgy router (which I had for 5 years and was refused a replacement despite being told I should have got on at my last renewal) I moved to BT. Cheaper and much faster. Plusnet has gone right down hill.

  • peterwa98577307 XRPete (@peterwa98577307) reported

    THANKS @Plusnet Great deal you've given me after I've left but still not as good as @SkyUK You 66mb £31 Sky 70mb £25 I'll never leave sky again what a big mistake You've been charging me £36.52 for 36mb great service What a rip off THANKS

  • TheNuttyMummy Claire (@TheNuttyMummy) reported

    @Plusnet broadband not working right for 3 days now! Reported the problem online and heard nothing back yet! Worst internet ever!!

  • LauraBeale Laura (@LauraBeale) reported

    @Plusnet Plusnet, we ordered our broadband connection on NOVEMBER 25TH and have been told we’ll be connected on 12th Jan. Really not looking forward to an Xmas day in lockdown (tier 4) with no Zoom, Netflix, WhatsApp, Spotify, etc. Help.

  • moira_lindsay Moira Lindsay (@moira_lindsay) reported

    @Plusnet My new internet connection is still not confirmed. Please could you help as soon as possible as I am working from home.

  • Ghaffar16290377 Ghaffar Hussain (@Ghaffar16290377) reported

    Very poor service from @Plusnet today, I’ve gone from a seamless transition during a home move to 4 day delay to a 1-2 weeks delay. Abysmal

  • himynameisadai Not the Adam you’re looking for... (@himynameisadai) reported

    When your internet connection moves as slow as a timid sloth with polio up a gentle incline @Plusnet @plusnethelp then you know you have problems. #connectionspeed #crapservice #feedyourhamster

  • RichardASpencer Richard Spencer (@RichardASpencer) reported

    @plusnethelp Hi, on my switch to Plusnet as a first time customer, you have managed to cancel my old provider and now tell us we will wait 12 days for your services to start. My family will be so happy to have no TV or internet for Xmas! @Plusnet awful start to our relationship

  • DrHeatherBonney Heather Bonney (@DrHeatherBonney) reported

    @edwbaker Also Plusnet. In 6 years I’ve never had a reason to contact them so I take that as a plus, it just works! Remember them being good when we had issues getting connected though.