Plusnet Outage Report in West Ealing, Greater London, England

Problems in the last 24 hours in West Ealing, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in West Ealing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (7%)
• TV (1%)
• Phone (1%)

Live Outage Map Near West Ealing, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Hammersmith, City of London, Hackney, Hounslow, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Staines, Egham, and Greenford.

City	Problem Type	Report Time
London	Internet	10 hours ago
London	Internet	10 hours ago
City of Westminster	Total Blackout	1 day ago
London	Internet	2 days ago
London	Internet	2 days ago
London	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near West Ealing, England

Latest outage, problems and issue reports in West Ealing and nearby locations:

• 
  Gaurav Patel (@gauravity) reported 6 minutes ago from Richmond, England

  @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

• 
  Monopoly Dog (@DogMonopoly) reported 8 minutes ago from Watford, England

  @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

• 
  Eileen Rumble (@turtlesnursery) reported 8 minutes ago from Hackney, England

  @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

• 
  Kylie Ainslie (@DrKAinslie) reported 12 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  Alex White (@AlexWhiteGB) reported 17 minutes ago from Hillingdon, England

  @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

• 
  Greyman (Gary A) (@GaryAblett3) reported 18 minutes ago from West Molesey, England

  Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 20 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  L€i§h ©l@®k (@leighbike636) reported 23 minutes ago from Harrow Weald, England

  @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

• 
  Jonathan Behar (@JonathanBehar) reported 27 minutes ago from Barnet, England

  @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

• 
  Selina Wray 🍊 (@SelinaWray) reported 27 minutes ago from Lambeth, England

  1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

• 
  Allison Randell (@PictureEdAlly) reported 28 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  Kevin (@londonkro) reported 29 minutes ago from Croydon, England

  Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

• 
  HMS Beagle (@HMSbeagle1820) reported 34 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  5OMOFD 🧐 (@joe_deakin) reported 38 minutes ago from Moor Park, England

  @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

• 
  Anya Gair (@anyaebgair) reported 42 minutes ago from London, England

  Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

• 
  Mila Griebel (@MilaGriebel) reported 44 minutes ago from Camden Town, England

  @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

• 
  Mila Griebel (@MilaGriebel) reported 47 minutes ago from Camden Town, England

  @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

• 
  Indar Picton-Howell (@NadirIndar) reported 49 minutes ago from Lambeth, England

  Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

• 
  miac notnats (@MiacNotnats) reported 55 minutes ago from Barnet, England

  @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

• 
  HMS Beagle (@HMSbeagle1820) reported 58 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JustGayla_TTV (@JustGayla_TTV) reported 4 minutes ago

  @Plusnet this issue is still persisting eve though we’ve done a full hard reset on our router, this is becoming increasingly frustrating and ongoing for two days now..

• 
  Lea Freeman (@laf100) reported 5 minutes ago

  @Plusnet you have told me there is a local problem with my broadband detected in 21st Nov & will not be resolved until the 5th - surely I must be compensated for this extended outage?

• 
  Steve 🐟🎩🇬🇷🇪🇺 💙 #European (@poorscousertom) reported 6 minutes ago

  Lost track but @Plusnet have made contact with @OpenreachHelp and there is an issue with the box. It’s only taken a week to get back to @Plusnet 🤬🤬🤬🤬🤬🤬🤬

• 
  Roger Harrop (@TheCEOexpert) reported 11 minutes ago

  @Plusnet Hi Adam, Yes the signal both my wife and I never get more that one bar at home and often no signal atall which is hopeless. Just been to Norfolk for a few days and no signal atall there! I wish we hadn't moved from Vodafone.... 07900697160 & 07914988012 Roger

• 
  Hita Shah (@ShahHita) reported 11 minutes ago

  @Plusnet Ryan and Courtney from Technical team both were very unhelpful and have made the situation worst

• 
  JustGayla_TTV (@JustGayla_TTV) reported 12 minutes ago

  @Plusnet we've had two calls with you today regarding our internet continuing to drop out, I can't remain connected to the internet for more than 5 minutes before it drops out, reconnects, drops out and so on... It seems this may be a wider scale issue, can we get an update?

• 
  @WeeNell Furtado 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@weenell3) reported 13 minutes ago

  @SandraToFriends I signed up with them when I came home fae Cyprus. Nightmare! The engineer never showed up and trying to get through was awful 😖 I've been with PlusNet for 7yrs and touch wood no issues x

• 
  Jenna (@jennam1767) reported 17 minutes ago

  @Plusnet my internets not working and your call centres closed! I really need this sorted ASAP it's saying 3 days for a response surely not???!!!!

• 
  Lauren E (@LEHolmbrook) reported 17 minutes ago

  @Plusnet hi plusnet I cancelled my broadband (was end of contract) and it was confirmed on email and on phone no cancellation charges. Received email last week saying I owe £6.84 in charges and if not received in 14 days,bailiffs. I have messaged the team, no response please help

• 
  Hita Shah (@ShahHita) reported 20 minutes ago

  @Plusnet please try to avoid going to plusnet,worst service ever.Having business account and no internet from last 6 hours been on call for ages and nobody knows what they are doing