1. Home
  2. Companies
  3. Santander
  4. West Wickham, England
Santander

Santander down? Current status and problems in West Wickham, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 39% Mobile App (39%)
  • 26% Website (26%)
  • 17% Transactions (17%)
  • 11% Login (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near West Wickham, England

The most recent Santander outage reports came from the following cities: London, City of London, and Dartford.

CityProblem TypeReport Time
London Transactions 23 days ago
London Mobile App 29 days ago
City of London Mobile App 29 days ago
Dartford Transactions 29 days ago
City of London Transactions 1 month ago
Southwark Mobile App 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • KateRenton
    Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • revjdouglas
    Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • tonysupernova
    Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • jenofthejenjen
    Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • lizardUnicorn
    Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

  • BigestPaul
    Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • jo_1lesley
    Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • chrisromerlee
    Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • jo_1lesley
    Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • GraceCuddihy
    Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • ldnexec
    Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • Webbo2306
    Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

  • KingmanSimon
    simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • CopybyAnna
    Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • WatkinsonGary
    gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • ddibidibidilee
    Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • iambengriffin
    🗣 (@iambengriffin) reported

    **** @santanderuk and every other bank for blocking payments to crypto currency exchanges. Just another reason why DeFi is the next step. Imagine being told what you can and can’t do with YOUR money.

  • gem_lee5
    Gem (@gem_lee5) reported

    @CryptoDetecti11 @santanderuk It’s weird how the banks are just targeting Binance? I mean, you could just send your money to a different exchange instead. I’m NatWest and even though no issues atm, I got a @plutus account to future proof myself!

  • jadey_babii1993
    jade campbell (@jadey_babii1993) reported

    @NicMacKinnon @santanderuk Dm Hackspence11 On Instagram He Helps recover Locked account, Suspended account, Banned Account, Hacked Account. He also help at Activision help you can message him on WhatsApp on +1 832 324 9894

  • AlexW30001
    Alex W 3000 (@AlexW30001) reported

    @santanderuk are you ******* stupid? Binance isn’t a scam, so why are you “protecting” me from depositing cash there? I can make my own ******* decisions, you **** knuckles. I’m transferring my money (over 7 figures) to another bank and shutting your pile of **** account down

  • AlastairParkin2
    Alastair Parkinson (@AlastairParkin2) reported

    @santanderuk just been told it’s going to take a month to get one single letter that I need to complete on my home purchase that was supposed to complete today! How can such a big bank be so slow?!

  • DreamSightseer
    DreamSightseer (@DreamSightseer) reported

    @TheFCA, how is @santanderuk threatening to block deposits BACK to your account even remotely compliant? Are they not prepared to accept your money? The corruption is absolutely abundant with what is going on. Force panic selling to crash markets. Manipulation in broad daylight.

  • Hornball1337
    Hornball (@Hornball1337) reported

    @bancosantander @santanderuk Hey ********. Its MY ******* money that I work for, and I can choose where ******** I want to spend it NOT YOU. Blocking payments to #Binance is ******* idiotic. I'll just change my bank. ADIOS!

  • OMI_hodler
    Unknown-User (@OMI_hodler) reported

    @coinbureau @santanderuk Could you give us a list of the non crypto, standard stock exchanges that you block us from investing in too. Essentially the same risk right or do they not pose as much threat to your corrupt money making schemes? Thought not....

  • MrTurnip_Head
    Shane (@MrTurnip_Head) reported

    @12chrismurray12 @santanderuk until they do, close all of your accounts down with them and get no mortgages/loans with them. with crypto, we are the bank. If banks won't cooperate, fine. we'll just route them by working for paychecks paid in crypto direct to our cryptowallet & shop straight from that

  • Scunnert3
    Scunnert 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #FBSI #FBPE (@Scunnert3) reported

    @santanderukhelp Just spoken to your customer services and fraud team. An elderly relative has made payments to an organisation through fraudulent misrepresentation. I could see it was a fraud immediately. @santanderuk have refused my offer to provide evidence. Why?