Is Santander down in West Wickham, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Santander outage reports came from the following cities: Southwark, London, City of Westminster and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Mobile App | |
| Southwark |
Mobile App | |
| London |
Mobile App | |
| City of Westminster |
Mobile App | |
| London |
Mobile App | |
| Beckenham |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Steve Scarebear
(@Scare158Steve) reported
from
Victoria, England
Cant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.
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Mark Thorley
(@MarkThorley1) reported
from
Blackheath, England
@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Wizmeem
(@Carmel5782) reported
@marionjemberson @santanderuk Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Stephen Kerr
(@TheRunningDon) reported
@santanderukhelp Still not resolved @santanderuk @santanderukhelp Happily someone now wishes to end the game of pass the parcel and take ownership of the complaint. A small step forward. Deeply unimpressive customer service so far. Hoping your organisation has a game you can be motivated to up🤞🏻
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Gemz
(@AHScrackers) reported
@santanderuk hello. My partner semt money to an account that has been closed down, last Friday morning. How long will it take for the money to come back to his santander account please??
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LadyP
(@pauline44) reported
@santanderuk Is there anyone available to help with a query since it’s now after 5pm?
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angela sheridan
(@celticangie) reported
Hey @santanderuk how about just admitting there's an issue with people trying to pay by card today? Judging from your help page I'm not the only one experiencing problems.
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Jayne Reynolds-Lloyd
(@jaynelloyd04) reported
Been with @santanderuk since I was a baby & the one time I need their help. I spend 1 hour 23 minutes on hold to be told you need to place your request online. Now I’m on line I can submit as it won’t accept any photos 🤬🤬🤬🤬🤬. Maybe a change is needed !!!
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Alex Archer
(@alexarcher90) reported
@santanderuk @santanderukhelp just sat in your Ipswich branch like a lemon for half an hour. Had an appt at 12:15 that I have been trying to arrange for weeks due to no availability and when I finally book an appt, you can’t be bothered to turn up? Cracking customer service 👍🏼
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Holly Daglish
(@holly1977_holly) reported
@santanderuk great customer service over the last few months and particularly today! 🙏🏻
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alison gregory
(@waqp12) reported
@gatwardian @santanderuk I had card issues at 12-12.30 today both contacless and pin. Even logged onto mobile app whilst in the shop!
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Riddim Ryder
(@Riddim_Ryder_86) reported
@santanderuk Great customer service team you have on the phone and complaints department.... NOT! Worst bank I've encountered! Rude *** staff!!