Is Santander down in West Wickham, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in West Wickham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Santander outage reports came from the following cities: London, City of Westminster and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Mobile App | ||
| Mobile App | ||
| Mobile App | ||
| Login | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Mark Thorley
(@MarkThorley1) reported
from
Blackheath, England
@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Steve Scarebear
(@Scare158Steve) reported
from
Victoria, England
Cant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Rhydian Morris
(@bigdaddyrhyd) reported
You go through the stress of someone stealing from your account and this is how @santanderukhelp @santanderuk handle it. They have no care about you as a customer. I have never been treated so badly. Totally shaken by the fraud and now I am being treated so badly @BBCNews
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MD
(@mohamme84867093) reported
@santanderuk do you support payments to Coinbase?
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Stuart Sanchez
(@StuartSanchez88) reported
These absolute scumbags have stolen my money and refuse to give any info after nearly 2 months!! Left me with no money over Christmas and new year and just refuse to do anything to help when I call 😤😤😞 @santanderuk @santanderukhelp
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Ed Beeton
(@Beets7) reported
@santanderuk anyone ever answer your telephone? 45 mins on hold now…. Cracking service 👏🏼👏🏼
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Taylor Grimes
(@TaylorGrimesDog) reported
@santanderuk Didn't get so much as a letter or email to tell me my local branch had closed forced to go to NatWest to deposit a cheque. Customer service should of informed customers 🙄
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emma rowson
(@evrow8) reported
@santanderuk Hi is your corporate banking site down? Cannot access log in page?thanks
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David Williams
(@djrwilliams) reported
Anyone else experiencing problems with @santanderuk returning/cancelling online banking payments because of their new 'reference' rules? @santanderukhelp @bancosantander
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Emma
(@rufussmith101) reported
@santanderuk I’ve now been on hold for 58minutes to get through to someone about unauthorised transactions- this is totally unacceptable service
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Derek Lam
(@dereklam_) reported
@santanderukhelp @santanderukhelp @santanderuk you’ve given on me as a customer ? At least give back the money you owe me and let me close my account!
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Alan
(@AlanGardiner19) reported
@SEgerton92 @santanderuk Left Santander 2 years ago absolutely awful customer service, now with Lloyds bank brilliant..