Santander

Is Santander down in West Wickham, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in West Wickham, Greater London, England 04/25/2024 13:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Login (38%)

    Login (38%)

  2. Website (31%)

    Website (31%)

  3. Transactions (13%)

    Transactions (13%)

  4. Mobile App (10%)

    Mobile App (10%)

  5. Transfer (8%)

    Transfer (8%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near West Wickham, Greater London, England

The most recent Santander outage reports came from the following cities: Eltham, Abbey Wood, London and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomEltham Mobile App
United KingdomAbbey Wood Transfer
United KingdomLondon Mobile App
United KingdomPoplar Transactions
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Santander Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • ddibidibidilee Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • VicsterLS Victoria (@VicsterLS) reported

    @santanderuk I can't check out my @Tesco order, as it is saying the bank can't "validate my card" .. never had any problems, and plenty of funds - is this tied to to ongoing problems?

  • katyjohill katyjohill (@katyjohill) reported

    @santanderuk This is getting ridiculous! I have payments to school, shopping to pay for and bills to pay and this is the second day I’ve had problems with it

  • dobbo1878 dobbo (@dobbo1878) reported

    @Irontoffee @santanderuk My normal one is working yes.

  • pandatastic Pandatastic (@pandatastic) reported

    @santanderuk Is the system totally down or do I stand a chance of getting a transaction through if I try enough times? Currently failing to update a Tesco order.

  • ConnorMelvin1 Connor Melvin (@ConnorMelvin1) reported

    @santanderuk what’s going on with cards beginning in 5356 I’ve been waiting 24 hours for some kind of help can someone answer? I’m waiting on money to be paid in the account but it won’t because of this problem

  • joebhoy1971 joebhoy (@joebhoy1971) reported

    @santanderuk You need to get this sorted, you've changed all my cards over to MASTERCARD, guess what happens when there's an issue with Mastercard?! Had to walk out a shop earlier after already having the service, luckily they knew me.. Still need to pay them though.

  • ievers_g George Ievers (@ievers_g) reported

    @santanderuk Need to make an online payment, when will this issues be fixed?!?

  • MarkBDesign Mark Button Design (@MarkBDesign) reported

    just adding myself to the list of people having major santander card issues. blocked multiple payments using contactless and chip and pin for the past 2 days. just letting you know @santanderuk

  • 1NickGedge Resurrected Cricketer 🆖 #WCAW (@1NickGedge) reported

    @santanderuk any updates on the cards issues?

  • Looneygooner36 Natasha Bartlett (@Looneygooner36) reported

    @santanderuk Tried to make payments online, did not go through 3 times but the amounts are pending in my account, not available for me to get funds, please fix this ASAP