Is Santander down in West Wickham, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (54%)
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Transactions (16%)
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Website (15%)
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Login (13%)
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Withdrawals (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Santander outage reports came from the following cities: Camden Town, Bermondsey, London, Woolwich, Islington and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Login | |
| Bermondsey |
Login | |
| London |
Login | |
| Woolwich |
Mobile App | |
| Camden Town |
Login | |
| Islington |
Website |
Community Discussion
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Santander Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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@tonypetersss
(@thattonypeters) reported
Hello @santanderuk ??? Security problem with my card but still no human beings out there? Absolutely useless.
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Adam
(@Adam03676526) reported
@STOPTHETRAFFIK @santanderuk Might want to focus on providing a half-decent banking service before branching out into stuff like this? Just a thought.
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Luke 🇧🇼
(@MCFC_Luke_) reported
@santanderuk My cards STILL NOT WORKING, my mate just had to pay for my weekly shop, very embarrassing please sort it out it’s been 3 days
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Keith Povall
(@soxer100) reported
**** OFF Ant and Dec with your witless ads. Customer's door, customer's bill. ******* moronic. @santanderuk spend your budget wisely.
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Heather Phillips
(@Hevjovi) reported
@santanderuk This is ridiculous, you can't keep saying the issue is resolved when it actually isn't, my daughter was told yesterday by customer services that she should transfer her money into another account if she wants to ensure standing orders/contacts are paid!
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Richard Inman
(@Richinns) reported
Hi @santanderuk. So you block me from transferring money out of my account. Block me from accessing the account online and then hang up on me when 30 mins elapses on me waiting for you to answer my call to your fraud department?
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Selina nisbett
(@selina_nisbett) reported
@santanderuk Clearly the issue remains unresolved. My son has been trying to use his card for 5 days nor can he withdraw cash so he has had to borrow money from me just to get to work. This is an outrage and I hope you will be issuing COMPENSATION to your customers.
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Lisa Jones
(@meandKevinJones) reported
Are @santanderuk in financial trouble - our account has been blocked for 48hrs after a 'security issue'
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Ed Webber
(@eddybear95) reported
@santanderuk Never had a problem and it’s working fine, online cash machines in branches..
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Justin
(@justinhart113) reported
@santanderuk @santanderukhelp @santanderuk can you explain to me why this is taking so long to rectify and now it seems your customer support team can't read messages through the app, shouldn't take 3 days to respond. Looking into alternative banks.