Is Santander down in Wembley, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Wembley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (40%)
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Website (26%)
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Transactions (16%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Live Outage Map Near Wembley, Greater London, England
The most recent Santander outage reports came from the following cities: London, City of London, Hampton and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
| Transactions | ||
| Mobile App | ||
| Mobile App | ||
| Transactions | ||
| Transactions | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Patrick
(@Everybody63) reported
from
Hillingdon, England
@santanderuk hi..i'm having problems logging on to the mobile app
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Rob
(@DJRenoir) reported
@santanderuk I’m also getting problem setting up Boosts when I go from set up page 2 to 3. Can you tell me if Fitbit is on their as I am delaying a purchase I need to make. Thanks.
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Andrew M.
(@AndrewM24391043) reported
@santanderuk Your Cahoot online bank is appalling. I assume you are in the process of closing it down. If you're not, you should be.
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🫶🏼Sarah ‘Hope Is Everything’ Dalton🫶🏼
(@FeralMother44) reported
@AdrianBethune @santanderuk Oh no!! Beyond frustrating - we used theHalifax’s mortgage services with no issues and moved in August - hope it can all be fixed for you xx
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markwass (it)
(@markwass) reported
@santanderuk trying to pay into a mortgage account which is not mine. Why does my bank not recognise the details? What am I doing wrong... Help!
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Cheryl McMahon
(@CherylM080479) reported
@santanderuk Tried to book an appointment in my local branch to open an account for my son and was told there were no appointments until June!?! Absolutely shocking customer service 🙄😔🤬
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Exploring Father 🌍
(@PlanetMongo_ETH) reported
@_JTrades_ @santanderuk Or taking a high interest loan, they have no issue handing those out!
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Dan Kendall
(@dbjkendall) reported
@santanderuk can I ask what is the point of asking me 20 questions about whether I’m comfortable about a payment for me to answer yes to each one, with ID verification & then you block said payment and lock me out of my account?! Then when I try and call your lines are shut! 👏🏼😒
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Rob McIvor
(@rob_mcivor) reported
@santanderuk - trying to report a stolen card. Can’t get past your automated systems without knowing the card number. Branch doesn’t take calls. Absolutely hopeless customer service.
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Irf
(@IGM942) reported
@santanderuk Poor service, no help or support, just passed from person to person, no point in using your credit card for protection, you look for every way to get out of helping
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JR
(@James2022R) reported
@santanderuk @bancosantander good of your fraud department to hang up after 40mins of being passed from pillar to post. Responsible banking @TheFCA shut these idiots down