Is Santander down in Wembley, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Wembley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Wembley, Greater London, England
The most recent Santander outage reports came from the following cities: Southwark, Brentford, London, City of Westminster, Beckenham and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Mobile App | ||
| Login | ||
| Mobile App | ||
| Mobile App | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Holly Calvert
(@cal1612) reported
@santanderuk THE WORST Bank to get through to......waited 17 minutes to get through to someone. Phones ended up ringing and they NEVER answered. All I wanted to know was whether my Credit Card was still Active so I could deal with a Family emergency - Well Done Guys...Top Service
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Mask wearing blue bean 💙
(@bluebean76) reported
@MuradQureshiLDN @santanderuk @CityWestminster How awful. Hope everyone is okay.
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Hardeep Ubhi
(@Hardeepubhi101) reported
@santanderuk your Stratford branch has failed to log my official complaint. I visited the store on 22nd April, was told I'd receive a text with a ref number by the end of the day. This branch has failed on customer service.
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Sam
(@dallabona18) reported
@santanderuk your mortgage service is appalling! Twice in 2 weeks you've delayed our house move and now collapsed it by asking for ridiculous amounts of documentation and taking ages to respond...and then insisting on doing everything by mail & FAX!!
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Ripley Furiosa
(@TheJadedUnicorn) reported
@santanderukhelp @santanderukhelp @santanderuk Just updating you. I sent an email, as you suggested. I never received a reply. I chased up with another, still nothing. Just as I said, nothing has been done and I’ve been completely ignored, again. Awful customer service.
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Ricky Tang
(@rickytltang) reported
@santanderukhelp @santanderuk Thanks to Mariola #brentcross for dealing with my emergency with the cash machine this morning. She went beyond her duties to assist me. PS. Online and app wouldn't sort out my problem today so don't close your branches!
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● Mike
(@miksullivan) reported
@TomALloyd @santanderuk Had exact same issue Tom - ridic.
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Chris Burrows
(@CmburrowsChris) reported
@santanderuk Am trying to transfer from 123 account to ISA online. Get error message cannot transfer at this time. Chat option is useless can you help?
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Stephen Fenwick
(@StephenFenwic12) reported
1/2 Am starting to die of starvation. Last week @santanderuk closed my accounts down because of "fraudulent activities" - have no clue WTF happened. They wouldn't let me withdraw the money remaining in the accs - have to wait 28w/d for a cheque: haven't eaten for almost 2days..
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David Irwin
(@david_irwin67) reported
@santanderuk when are you opening your branches on a Saturday, now that every other shop/job is open? Unable to get to a branch mid week due to working. Yes I can use the machines and online, but there are times it is easier to go in.