Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Wembley, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Wembley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Wembley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Kam Shah (@TiffinSolutions) reported from Ealing, England@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Martin Cain (@MartinCainActon) reported from Ealing, England@RichardBurgon Wee problem with @santanderuk?
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FOG101 (@FOG1O1) reported from Brentford, England@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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xxx (@Fabs11111111) reported from Kensington, England@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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OD 💚 (@Olivia121994_) reported from Harrow Weald, England@santanderuk is your app down? Trying to do a transfer and keeps crashing.
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PalmerDhiraj (@DhirajPalm9776) reported from Harrow, England@santanderuk But I am not online with bank account. Can't do online. Can u help in restoring the service pls?
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Bethany Cole (@coleb86) reported from Ealing, England@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Edward Terry (@iamedterry) reported@santanderuk As a systems and process specialist I can see there’s a deeper issue that needs addressing. And removing telephone support was not a smart move either. Why are you making it so hard to get support? Do you want to lose customers? It wouldn’t surprise me if you are.
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Edward Terry (@iamedterry) reported@santanderuk I think that’s symptomatic of a bigger issue. Having to wait 8 hours for text support says many things about your systems. 1) The AI chat assistant doesn’t deliver; 2) There are fundamental underlying issues that are causing so many people to need support (the bigger issue).
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K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏼 (@IVFBabyOnBoard) reported@ColinCyclone @santanderuk @santanderukhelp Oh wow - so that customer service was entirely wrong too?! 😫😫
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Nick (@petch_nic) reported@santanderuk Why is your chat service not transferring me to a human agent? What is the problem
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Ian Melville (@irmelville) reported@santanderuk how the hell is someone supposed to get any help.. phone call.. on hold for ages... online chat... passed off to await someone.. for ages... your X help address.. no response... this is appalling
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Chris (@Chrismorro1874) reported@santanderuk have the worst customer service I have ever experienced, quick enough to take your money but not one person wants to help you on the phone…shambles
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Tessa Bennett #bemoretoddy (@littlemore20) reported@HWarlow @santanderuk I`ve heard in the past that Santander is totally RUBBISH (And that`s the polite version) when it comes to dealing with the estates of the dead which really doesn`t help the bereaved
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marcus marritt (@marcusmarritt) reported@santanderuk ... thank you so much 4 locking me out of my business account so clients cannot pay me. Nice one. I now have to wait 5 working days for your shite to allow me to be paid for work I did months ago. You are the exact reason why it is so f***ing hard to be self employed
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Lee Hayward (@vibedcoder) reported@santanderuk holding my accounts hostage on the mobile banking app. Until I provide them with a bunch of personal information they have no right asking for. It's finally happening. Just as the conspiracy theorists warned. Santander want to know how much money I make, employment status, photo ID, national insurance number etc. Wonder if they'll cut me off from my money if I keep refusing? They already restricted my access to the mobile app. I've been with them for over 20 years, they can see where my money is coming from and going to, they already have my up to date information... So why all of a sudden do they want me to fill out an online form like I'm some kind of suspect? ****.
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Francis Kinsler (@fdkin1) reported@santanderuk branch in Oxford. More like a coffee shop than a branch. Directed upstairs to wait and left for ages. This does not add value to the end customer. Wtf have you done? 🤔🙄😔😡