Is Santander down in Wembley, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wembley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near Wembley, Greater London, England
The most recent Santander outage reports came from the following cities: Brentford, London, City of Westminster, Beckenham and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Brentford |
Login | |
| London |
Mobile App | |
| City of Westminster |
Mobile App | |
| London |
Mobile App | |
| Beckenham |
Mobile App | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing
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Patrick
(@Everybody63) reported
from
Hillingdon, England
@santanderuk hi..i'm having problems logging on to the mobile app
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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IAN ASTILL
(@IANASTILL1) reported
@santanderukhelp @santanderuk Your systems are still down and there is no one to talk to this is absolutely disgraceful. Do you plan to do another update as nothing has been done since 16:45. You bot on chat is absolutely useless. Please communicate with your customers.
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Ric Euteneuer
(@riceuten) reported
@ThoughtBalanced @santanderuk The whole system is down. No payments, no ATMs, no online, mobile or phone banking, just endless entreaties to "use another ATM", which, of course, doesn't work because their systems are down.
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Tom J Patrick
(@TomPatrick_) reported
@santanderuk still broken. Jokers
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Stephen Kavanagh
(@Kavla57) reported
@ConwayKieran2 @KayleighHassall @santanderuk I’m not sure you have a right to be pissed at all. Technical issues happen. There isn’t a business in the world that run perfectly 24/7/365
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Ric Euteneuer
(@riceuten) reported
@santanderuk So, *3* hours later, you *haven't* updated your website, ATMs, online, telephone and mobile banking and cards still don't work, but according to your PR team "things are returning to normal"
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JAI
(@JaiTHINKS) reported
@santanderuk any idea when I might be able to do some online banking? Been trying to get on the app & the website since 9am 😑
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mikey kilby (FLOSSIE )
(@michealkilby) reported
@santanderuk Thanks for the up date but I think you should of been more up front with your customers I was lucky and I was lucky and my card worked but loads weren’t as lucky trying to ask you and being ignored is not good customer service as I been with you for 30 + years
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RL Capture
(@RlCapture) reported
@santanderuk can you please first unlock my account which has taken almost 3 days !! 2nd I was promised my direct debits would go out as normal , which I’d not the case! Please fix ! I will be considering moving to another bank after this lack of customer care 😐
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P S C
(@Paulsheffers) reported
@santanderukhelp @santanderuk you need to issue a full statement of what has gone wrong today and what caused it , customers haven’t been kept upto date with any real info and being sent to branches and post offices that are shut or not operational! @leicslive
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Jay White
(@j987xyz) reported
@santanderuk Not working on internet banking. Its all BS