Is Santander down in Wembley, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Wembley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Live Outage Map Near Wembley, Greater London, England
The most recent Santander outage reports came from the following cities: Brentford, London, City of Westminster, Beckenham and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Mobile App | ||
| Mobile App | ||
| Mobile App | ||
| Mobile App | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Patrick
(@Everybody63) reported
from
Hillingdon, England
@santanderuk hi..i'm having problems logging on to the mobile app
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Ascent of the Amazon
(@AmazonAscent) reported
@santanderukhelp @santanderuk 3/4 At a point in my life when I need my bank acc more then ever. You kick me when I'm down. What do tell other banks when asked, why did #Santander close your account?
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yvonne lloyd
(@yvonnel14618625) reported
@santanderuk #tweet2 I let you know I'm in India and yet I can't use my card...VERY annoying. Calls are too expensive to make & receive. No access to voicemail. Please UNBLOCK card
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Isobel Prestwich
(@izzypesty) reported
Anyone else having issues with new cars bought on a *** deal from @MarshallMotorGp , now owned by @Constellation Automotive Group or financed by @santanderuk? My Volvo XC60 is less than 18 months old & has been a total disaster from new!
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Dr Zahra (Hamrang)Rattray 💙👩🏻🔬🤱🦄 💉🇪🇺💊🐈
(@z_rattray) reported
@santanderuk your customer service is shambolic. I have a new debit card I cannot use and cannot get through to anyone. I literally cannot buy anything as your banks are also shut.
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Asian Feathers
(@orqid3) reported
hey @santanderuk your bereavement service is awful. very by the numbers do just the necessary and non-communicative. if i have to communicate all the same things with the mortgage team anyway, might as well just save me the time
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V (V)
(@VV70406980) reported
@santanderuk Your app isn't working
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Marta Santos
(@Martabds1990) reported
@santanderuk They ask for ID, I sent. Ask for proof of address, I sent. Now they want visa?? Why not ask for everything at once?? 3 letters I have sent and is not enough?? For a current client?? And on the branches they give no help?? Is @santanderuk deliberately trying to make things hard??
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Disc-Go
(@DJDiscGo) reported
If @santanderuk say they are helping in a cost of living crisis - they are lying. All they do is remove overdrafts with no notice (they will lie and say they have sent it) then condascend to you- go to a better bank, because these charlatans are terrible
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Nancy Sutcliffe
(@nancynibs) reported
So is @santanderuk down again? I have a business account and can’t open the app (since 2021) and now can’t access the website on my phone. What a shambles.
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Dave Leicester
(@be4con) reported
@santanderuk sort your chat function out. I want to talk to you, I'm not an existing customer so can't login, and the promised 'chat with us' button is missing from the right hand side of all your web pages.