Santander down? Current status and problems in Wembley, Greater London, England

Problems in the last 24 hours in Wembley, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Wembley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Live Outage Map Near Wembley, England

The most recent Santander outage reports came from the following cities: Harrow, London, City of London, and Hampton.

City	Problem Type	Report Time
London	Transactions	24 days ago
London	Mobile App	1 month ago
City of London	Mobile App	1 month ago
City of London	Transactions	1 month ago
Hampton	Transactions	2 months ago
Southwark	Mobile App	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

• 
  Ruth Robinson (@RuthRobinsonLon) reported 1 minute ago from Islington, England

  Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

• 
  FOG101 (@FOG1O1) reported 6 minutes ago from Brentford, England

  @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

• 
  Marc Hartog (@marchartog) reported 8 minutes ago from Radlett, England

  Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

• 
  Anna Pattenden (@CopybyAnna) reported 13 minutes ago from London, England

  I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

• 
  Ahmed Mohammed (@youvsyoultd) reported 17 minutes ago from Tottenham, England

  @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

• 
  xxx (@Fabs11111111) reported 19 minutes ago from Kensington, England

  @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

• 
  Nuclear Summer (@lizardUnicorn) reported 24 minutes ago from London, England

  @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

• 
  OD 💚 (@Olivia121994_) reported 25 minutes ago from Harrow Weald, England

  @santanderuk is your app down? Trying to do a transfer and keeps crashing.

• 
  gary watkinson (@WatkinsonGary) reported 25 minutes ago from Islington, England

  @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

• 
  Marc Hartog (@marchartog) reported 26 minutes ago from Radlett, England

  Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

• 
  Grace Cuddihy (@GraceCuddihy) reported 26 minutes ago from Lambeth, England

  Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

• 
  Tony ****** (@tonysupernova) reported 26 minutes ago from Croydon, England

  @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

• 
  Bethany Cole (@coleb86) reported 33 minutes ago from Ealing, England

  @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

• 
  Patrick Keyte (@PatrickKeyte) reported 33 minutes ago from London Colney, England

  @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

• 
  John Williamson (@willow1886) reported 35 minutes ago from Enfield Lock, England

  Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

• 
  Miss Kristy 🇮🇪 (@MissKristy_LH) reported 40 minutes ago from Tottenham, England

  @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

• 
  Martin Cain (@MartinCainActon) reported 46 minutes ago from Ealing, England

  @RichardBurgon Wee problem with @santanderuk?

• 
  Chris Romer-Lee (@chrisromerlee) reported 47 minutes ago from Lambeth, England

  @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

• 
  Chris Creissen (@ChristopheSkis) reported 53 minutes ago from Hillingdon, England

  @santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx

• 
  peter howard (@sleepysilvery) reported 56 minutes ago from Kingston upon Thames, England

  @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  caroline steward (@carolineeduth47) reported 7 minutes ago

  @santanderuk - is it really acceptable to you keep customers waiting for you to answer the phone - currently 1hr 14min and rising - to report a security issue?

• 
  ✿.*☆.Ｍａｘｉｅｊａｎｅ.☆*.✿ (@maxiejane) reported 8 minutes ago

  Some advice: DO not invest your money with @santanderuk . They block your account when you want to withdraw your OWN money and stop the transactions!!! #criminals

• 
  Gilly B (@GillyB9) reported 13 minutes ago

  @santanderuk Sent money to my daughter on 26/12/21 We are both existing customers. I used her maiden name in error. She has recently been married. The money left my account but she has not received it. How do we rectify this ?

• 
  David (@littlechief1982) reported 14 minutes ago

  @santanderuk Hey, guys - Are you sending out text alerts from this number - +447554 137886? Just received a message alerting me to a new device being registered. And the website looks suspect.

• 
  Nick Jones (@Nickdoesstandup) reported 17 minutes ago

  @santanderuk Cant pay for anything online AGAIN. Rung customer services numerous times, on hold for half an hour every time and still no reply. Sbocking service!

• 
  Sam (@Ram_SobertZ) reported 18 minutes ago

  i genuinely have never gone over 6 months without @santanderuk allowing some **** to take hundreds of pounds out of my bank account without my consent. How is a company this terrible at security still allowed to function.

• 
  Andy Day (@AndyDay1982) reported 19 minutes ago

  Can’t get through to Santander. Waiting over 40 mins some days before I’m forced to hang up & head back to work. Online chat can’t help. How am I supposed to pay for anything with a suspended card? Unsuspend my card @santanderuk #PoorService #santander

• 
  Bob Slott🖤 (@bobslott) reported 20 minutes ago

  Dear @santanderuk Any chance your investigators can hurry up and contact me so as my account can be unfrozen after a text message sent to me from your service had a dodgy link in it

• 
  ✿.*☆.Ｍａｘｉｅｊａｎｅ.☆*.✿ (@maxiejane) reported 21 minutes ago

  @santanderukhelp Apparently sending photo id is not sufficient and I have to attend in person. I am disgusted with the customer service @santanderuk provides. I have been with you for 35 years and this is how one gets treated!!!

• 
  Tony ****** (@tonysupernova) reported 22 minutes ago from Croydon, England

  @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke