Is Santander down in Wembley, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wembley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (57%)
-
Login (19%)
-
Website (13%)
-
Transactions (8%)
-
Withdrawals (4%)
Live Outage Map Near Wembley, Greater London, England
The most recent Santander outage reports came from the following cities: Brentford, London, City of Westminster, Beckenham and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Brentford |
Login | |
| London |
Mobile App | |
| City of Westminster |
Mobile App | |
| London |
Mobile App | |
| Beckenham |
Mobile App | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
-
Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
-
Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
-
John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
-
gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
-
Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
-
Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
-
xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
-
Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
-
FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
-
Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
-
Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
-
Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
-
Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
-
Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
-
Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
-
Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
-
Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
-
Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Chelsea Ferguson
(@channahf) reported
@santanderuk over 20 min on hold to your finance company this afternoon and 30 min tonight to be hung up on cause ur offices shut at 5 some customer service there
-
RichardM
(@MottyRW) reported
@santanderuk why is your process for fraud checking payments so bad. Sometimes at random (apparently) you block my payments, tell me nothing, don’t communicate with me and then make me sit on hold for 20 minutes to talk to you. I know security is key but this process is terrible
-
Catherine Rowlands
(@cjr1968) reported
Bloody hell @santanderuk when you block me out of my online bank account the least you can do is answer the phone! On hold over 5 minutes already.
-
Krissy P
(@kelp888) reported
disappointing result trying to continue mortgage @santanderuk #nhsworker working two jobs within the #nhs wouldn’t accept second income as not having a payslip every week even tho good income every month. needing to move and leave mortgage early.#thanksfornothing @antanddec
-
Nick Woods
(@NickWoods01) reported
On hold with @santanderuk. Again. Just the worst. Too many problems, too few staff… can’t leave soon enough, absolutely ***************.
-
iona
(@elphabae_) reported
@santanderuk maybe your staff need a lesson in customer service. The staff member greeting in Chelmsford visibly looking disgusted by a homeless gentlemen trying to access his bank account is much more unpleasant than any man trying to live his life
-
Terry Bennett
(@terryjbennett) reported
Congratulation @Santanderuk, I've now been holding on, waiting for you to answer the phone, for OVER ONE HOUR. You have to train staff to provide such an awful service :(
-
Bones
(@Bones2029) reported
@santanderuk How about you conentrate on providing a good banking service!
-
Sam Walsh
(@esorlem) reported
@santanderuk clearly Santander like most other banks in the UK only want to exploit “customers” or rather a better phrase would be cash cows to pay for their poor service, the best description for theM is shoddy or useless
-
Peter Wilson
(@arsenalpeteglw) reported
@santanderuk your customer service is abysmal. 3 days I’ve tried to get hold of you, by phone and through your online chat, and nothing!!! And it was you who sent me a letter saying could I get in touch with you!!!! Chance would be a fine thing. 0/10 poor.