Is Santander down in Wembley, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wembley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (51%)
-
Website (23%)
-
Transactions (10%)
-
Login (10%)
-
Transfer (3%)
-
Withdrawals (2%)
Live Outage Map Near Wembley, Greater London, England
The most recent Santander outage reports came from the following cities: London, City of London, Hampton and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| City of London |
Transactions | |
| Hampton |
Transactions | |
| Southwark |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
-
Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
-
Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
-
gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
-
Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
-
Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
-
Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
-
Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
-
FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
-
xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
-
Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
-
Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
-
Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
-
John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
-
Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
-
Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
-
Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
-
Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
-
Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
MK
(@JonoMartinK) reported
@MoneySavingExp @santanderuk have shocking customer service. Can’t wait to close our accounts.
-
emcameron
(@elizmcameron) reported
@Shojcam @santanderuk That’s rubbish service, can you not deal over the phone?
-
Kev Pike
(@KevPike87) reported
@santanderuk Absolute garbage cashback. With all my household bills and interest on my savings, I walk away with less than £2 a month after the account fee. That's why I'm switching.
-
Je suis Andre
(@AndreJ98755246) reported
@Ben_Everitt @santanderuk @iainastewart Won't distract from the real issue, the government is a crime syndicate #JohnsonOut
-
suzieq
(@suzieq661) reported
@santanderuk No local bank... You shut it down!
-
Steebee
(@steebee35) reported
@santanderuk you obviously dont care about your smaller account holder so i guess ill be leaving you as soon as i possibly can, for a lost or stolen service not to answer within at least an hour is a joke
-
Mark Jones
(@markmywordsltd) reported
@santanderuk If you take customer security as seriously as you say, we should be able to reach you quickly by phone. I tried all last night and all this morning and you have disabled my card without discussion.
-
Lucy Yeatman
(@LucyBYeatman) reported
Trying to open a new bank account with @santanderuk but there is a problem with documents. We chat can’t help. Not possible to speak to someone on the phone. Very poor service. I will take my custom elsewhere.
-
sM0k3sT4k
(@smokestak) reported
@santanderuk @santanderukhelp how can you even be contacted...i.e. a human not a robot. I need to talk to someone. Branch rude and truculent. Issue dragging on for 6 months with lots of lies and bad advice from your end.
-
Yes, THAT 'snooty *****'
(@zappierparsley) reported
@santanderuk hi, I've received mail for the occupants of my house who left in 2014 who have a Santander account. I called the Contact Centre but gave up after v.long wait. Can you help, pls? I can't use the webchat as it's not my account.