Is Santander down in Wembley, England?

Problems in the last 24 hours in Wembley, England

Santander signals over the past 24 hours, with local activity from Wembley, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Wembley, England

The most recent Santander outage reports came from the following cities: Walton-on-Thames, and City of London.

City	Problem Type	Report Time
Walton-on-Thames	Transactions	9 days ago
City of London	Transfer	9 days ago
City of Westminster	Transactions	4 months ago
London	Transactions	6 months ago
London	Mobile App	7 months ago
City of London	Mobile App	7 months ago

Community Discussion

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Santander Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

• 
  Kam Shah (@TiffinSolutions) reported 2 minutes ago from Ealing, England

  @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

• 
  gary watkinson (@WatkinsonGary) reported 8 minutes ago from Islington, England

  @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

• 
  Bethany Cole (@coleb86) reported 11 minutes ago from Ealing, England

  @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

• 
  PalmerDhiraj (@DhirajPalm9776) reported 11 minutes ago from Harrow, England

  @santanderuk But I am not online with bank account. Can't do online. Can u help in restoring the service pls?

• 
  Marc Hartog (@marchartog) reported 16 minutes ago from Radlett, England

  Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

• 
  Patrick (@Everybody63) reported 18 minutes ago from Hillingdon, England

  @santanderuk hi..i'm having problems logging on to the mobile app

• 
  Steve Scarebear (@Scare158Steve) reported 19 minutes ago from Victoria, England

  Cant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.

• 
  Chris Romer-Lee (@chrisromerlee) reported 20 minutes ago from Lambeth, England

  @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

• 
  Marc Hartog (@marchartog) reported 25 minutes ago from Radlett, England

  Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

• 
  OD 💚 (@Olivia121994_) reported 26 minutes ago from Harrow Weald, England

  @santanderuk is your app down? Trying to do a transfer and keeps crashing.

• 
  Anna Pattenden (@CopybyAnna) reported 27 minutes ago from London, England

  I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

• 
  Mrs R (@KateRenton) reported 27 minutes ago from Merton, England

  @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

• 
  Ruth Robinson (@RuthRobinsonLon) reported 32 minutes ago from Islington, England

  It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

• 
  Mrs L (@jo_1lesley) reported 35 minutes ago from Camberwell, England

  Is there a problem @santanderuk ?

• 
  Omar Hassan (@hassano_82) reported 44 minutes ago from Enfield Lock, England

  The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

• 
  John Williamson (@willow1886) reported 45 minutes ago from Enfield Lock, England

  Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

• 
  Martin Cain (@MartinCainActon) reported 45 minutes ago from Ealing, England

  @RichardBurgon Wee problem with @santanderuk?

• 
  FOG101 (@FOG1O1) reported 51 minutes ago from Brentford, England

  @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

• 
  Ahmed Mohammed (@youvsyoultd) reported 52 minutes ago from Tottenham, England

  @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

• 
  Tony ****** (@tonysupernova) reported 58 minutes ago from Croydon, England

  @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  2SpikyHairedWweFans (@2spikywwefans) reported 44 seconds ago

  @santanderuk you ******* **** bastards! Been waiting over an hour on chat to be connected! What is it with this **** substandard service! I really am thinking of moving to @AskNationwide

• 
  fiona landmann (@fifi758) reported 1 minute ago

  @santanderuk so almost week 3 of trying to get my issue resolved, phone calls, messaging, emails still nothing ! A complaint was raised by one of your colleagues last week and now I have a wall of silence? Somebody please respond ?

• 
  Ðarren (@memeblogging9) reported 2 minutes ago

  @HMRCgovuk @santanderuk @HMRCcustomers My Start Up $DelphineMining is about to get it's first pay cheque, problem is, it is chartered accounted by the Blockchain, what connections remain from the original idea, but the capacity is between $6000 to milti-million and tax has to be applied. All company wallets are included (4) of the company, to see outputs and input with research and development side but there will be a breakpoint of Finances input. I bled into this project to exact it, sit as a multi million pound business and a bank account is needed so. 5th September $6000 5th October $59000 ⁸ to be calculated After that the company is predesignated to mine cryptocurrency as designed via digital media not physical hardware due ⁸% risk factored in. I spent alot of time and borrowed assets to set my company up, know that decentralised finances are not theft or Nullified and they are the future, as for my two boats and many mansion's, my bank account. Advice to HMRC: Considerate of government you need a stricter policy on HMRC and benefit checks and Web 3 not just systems to monitor like an AI system over our own National insurance numbers as benefit fraud and web 3 can work together to friction the situation out so noone is trafficked to abuse in future potential. There must be a transitioning period of web 3 users web 3 companies and Government agencies because someone is actually homeless in this situation and government was poop poor maybe there is another recommendation, fix your government structure and employment reviews needed to adjust for the ⁸th probability of vanity within your own services.

• 
  Bryn. (@bryndm_) reported 4 minutes ago

  .@santanderuk your automated chat function is really, really terrible and it's impossible to get hold of someone on the phone. God help any pensioner trying to bank with you.

• 
  AP (@andyparsons3) reported 9 minutes ago

  Fun fact @santanderuk can flag a €payment in milliseconds but apparently needs a full working day to unflag it. Efficiency clearly only runs one direction when you pay for banking services

• 
  BIG_McQuill (@BIG_McQuill) reported 9 minutes ago

  @santanderuk Hi. I'm trying to pay off a bill, and I'm not receiving the OTP. I've tried everything you've suggested, and still nothing, but I can receive other texts etc absolutely fine, please can you look into this problem? It's not the first time this issue has occurred.

• 
  glosuk68 (@glosuk68) reported 12 minutes ago

  @santanderuk Not only have you not opened your Leighton Buzzard branch today (and next weekend), your one outside cash machine is down. Thankfully the @AskNationwide is open and their machines are working.

• 
  Edward Terry (@iamedterry) reported 13 minutes ago

  @santanderuk As a systems and process specialist I can see there’s a deeper issue that needs addressing. And removing telephone support was not a smart move either. Why are you making it so hard to get support? Do you want to lose customers? It wouldn’t surprise me if you are.

• 
  Sandi (@Limaratoo) reported 15 minutes ago

  @santanderuk Which will cost me a fortune! Don’t worry, I’ll find another way. Looks like I’ll have to as your chat is down on the website and I can’t message you here! I guess you can’t message me either?

• 
  Sohail Lamvel (@Lamvel) reported 16 minutes ago

  @santanderuk How can I unblock my world elite credit card without having to call? Seems like a block that only CS can remove?