Is Santander down in Stratford, Greater London, England?

@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

Is there a problem @santanderuk ?

Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

@davymartin346 @santanderuk I agree no on line chat no one picking up the phone, why say 24/7 help when you can't get it😡

@santanderuk your website sucks Why do you make everything so hard!?? Arghhhhh

@actionfrauduk @alibaba_cloud @santanderuk Thanks for responding. Reporting spam to Google or O2 is easy, but reporting it to 7726 is not. Do you know why? After several tries it has now gone. Any chance your IT provider could try replicating my experience then fix it?

@santanderuk I’m not having a good day! Froze my cards whilst on holiday, unfroze yesterday, but they are still Frozen 🥶 Spoke to Customer Services, who say there is no restrictions on my cards, they don’t know what’s happened…….Meanwhile, I have no CARDS send help

@santanderuk waited on four separate days for over 20 min each on your fraud line without answer. This is appalling. With this level of customer service can you give me any reason why I shouldn’t change banks?

It amazes me that traditional banks are still around. My new @santanderuk card. The letter says use vertual assistant to activate. It tells me to log in. 15 mins on the phone, lady tells me I can't log in because I dont have account details. #incompetent

@DotLepkowska @santanderuk Message @Centhanticol now to fix your account immediately

@santanderukhelp Actually, I take that thanks back. We're now into our 4th hour on hold. Payments to the carers ergo look after our father are now delayed. The service from @santanderuk is appalling. Are customers supposed to hold indefinitely?

@santanderuk trying to pay credit card on website. Twice I've got right to the end, did the security and then it messes up and doesn't confirm my payment has gone through.

@santanderuk Locked out of my account using correct login details. Is there a problem?