Is Santander down in Bermondsey, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Bermondsey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (39%)
-
Login (20%)
-
Transactions (19%)
-
Website (19%)
-
Withdrawals (3%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Santander outage reports came from the following cities: Poplar, Borehamwood, London, Camden Town and Bermondsey.
City | Problem Type | Report Time |
---|---|---|
Poplar | Login | |
Borehamwood | Transactions | |
London | Website | |
Camden Town | Login | |
Bermondsey | Login | |
Wembley | Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
-
Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
-
Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
-
FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
-
Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
-
Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
-
peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
-
Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
-
Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
-
xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
-
Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
-
gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
-
Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
-
John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
-
Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
-
Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
-
Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
-
Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
-
Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Hazel Webb 🖖
(@Woolly_Mummoth) reported
@lynnekeldaz @santanderuk Couldn't agree more. So-called one time passcodes seem to actually be every time passcodes, by time SMS comes through, code has expired, been unable to log on today at all, i have poor reception in my area, can't log on at work due to working in a no signal area, yet insist on
-
kyle
(@Andy04771342) reported
@SarahHeleneuk @santanderuk @financialombuds perfect home is closing withdrawing apps and selling goods but still taking payments from vulnerable weekly before it goes conning millions our of pocket for a last desperate attempt to get money. Its wring needs stopping now. There closing down . Do something will u
-
Sarah Hélène ⛵ 3.5% 🕷 #FBPA #FBPE #REJOINEU #TS
(@SarahHeleneuk) reported
Incredibly, @santanderuk security do not have any supervisors working on a Saturday afternoon!!
-
Hazel Webb 🖖
(@Woolly_Mummoth) reported
@lynnekeldaz @santanderuk OTPs. Phone support useless, what happens when my text number changes, can't log on to change details!
-
Car Transport UK
(@EVMRecovery) reported
@Bounce_BackLoan @RishiSunak I know this doesn't help, but can I just say my experience with @santanderuk has been painless and smooth. The options are simple, clear and present including the payment holiday. Not helping, but feel that the ones getting it right need a mention 👍
-
louisa hardy
(@lou26chris) reported
from
Sudbury, England
@santanderuk after holding for over 20 minutes you cut me off 😢😢 I need to get a message to an advisor I saw this morning in my local branch . It is to do with closing my kate fathers accounts down .
-
🌼K~S~W🌼
(@K878765257) reported
@santanderuk @santanderukhelp need to make an appointment for a branch visit, how do I do that? Via the website?
-
Psyco Bunny
(@Psycobunny) reported
@agw1437 @calvinrobinson @santanderuk Terrible!
-
//HADZ//
(@hadztv) reported
After 3 hours on hold to @santanderuk there is a brief message saying 'Our call centre is now closed, we apologize for not being able to service your account, please try again tomorrow. Are you kidding me? Really? THREE HOURS ON HOLD
-
Kim Hutchinson
(@SkinSeamstress) reported
Almost 2 weeks since I've been able to pay in any money to my @santanderuk bank account. Customer service is awful, so since they don't want my money, can someone reccomend a decent bank? I'll be switching asap.