Is Santander down in Southall, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Southall, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Transactions (30%)
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Mobile App (22%)
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Website (17%)
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Login (14%)
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Transfer (12%)
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Withdrawals (5%)
Live Outage Map Near Southall, Greater London, England
The most recent Santander outage reports came from the following cities: Mitcham, London, Cricklewood, North Finchley, Islington, Sutton and Paddington.
City | Problem Type | Report Time |
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Mobile App | ||
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Transfer | ||
Transactions | ||
Transfer | ||
Transfer |
Community Discussion
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Santander Issues Reports Near Southall, England
Latest outage, problems and issue reports in Southall and nearby locations:
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Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Kam Shah (@TiffinSolutions) reported from Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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gary watkinson (@WatkinsonGary) reported from Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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David Crossinggum (@pmancat) reported from London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Anna Pattenden (@CopybyAnna) reported from London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Martin Cain (@MartinCainActon) reported from Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Bethany Cole (@coleb86) reported from Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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peter howard (@sleepysilvery) reported from Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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FOG101 (@FOG1O1) reported from Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Mrs L (@jo_1lesley) reported from Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Rob Taylor (@TreborRolyat) reported from Amersham, England
@santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt
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Corinna Reilly (@corinnareilly) reported from Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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Nuclear Summer (@lizardUnicorn) reported from London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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OD 💚 (@Olivia121994_) reported from Harrow Weald, England
@santanderuk is your app down? Trying to do a transfer and keeps crashing.
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Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Tony ****** (@tonysupernova) reported from Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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xxx (@Fabs11111111) reported from Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Mrs L (@jo_1lesley) reported from Camberwell, England
Is there a problem @santanderuk ?
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Chris Creissen (@ChristopheSkis) reported from Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Leroastbeef (@Leroastbeef1) reported
Hey @santanderuk, how about stop hanging up on me on the customer service line before I even get through to someone?
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Steve Tait (@Stevejtait) reported
@santanderuk Card transactions still not working … when will this be fixed?
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Nicole Smith🦋 (@nicolesmithy97) reported
@santanderuk do you have a vulnerable customer line for the elderly on hold for over 20 mins for my Nan she does not have mobile or online banking I’m trying to help her buy something online and you keep saying you are sending her passcode in online banking when she don’t have it
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David Bates (@DaveB1953) reported
@santanderuk Three online debit card transactions today are not showing in my pending items and have not been deducted from my cleared balance . Is this part of the earlier issues ?
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JMP 🇬🇧 (@BIGrsJ) reported
3 hours 15 minutes SO FAR on the phone to @santanderuk customer service. Last straw for me after nearly 40 years 😤
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James Coulter (@JamesCoulter9) reported
@santanderuk I’m trying to make a payment via the app today in connection with a property purchase and keep getting the error “oops something went wrong”. When will this be fixed?
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Bieg Bhagani (@BhaganiBieg) reported
@santanderuk My elderly mums card gets stolen and used to make 2x transactions for £1000 each. Santander makes NO attempt to call after making a claim. 2 weeks now passed and Service has been shocking!! On hold for 30mins and no help!! What poor customer service and care!! 😡😡😡
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Andy (@Andy41657494) reported
@santanderuk I'm glad I don't bank with you nearly every week you have problems
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Leonard (@leonarddcfc84) reported
@Wandsworth3 @santanderuk Is it still down for you guys?
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Jo Patrick (@SebsJoPatrick) reported
@santanderukhelp I am the widow who has been treated appallingly by @santanderuk. I am the person who has suffered a traumatic event. I am the woman who is about to start her working day with the threat of a field agent calling. I am the mother who is trying hard to give her child a safe home.