Is Santander down in Sidcup, Greater London, England?

@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

Is there a problem @santanderuk ?

Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

@willow1886 @santanderuk If it’s a password issue Have you tried to reset this via the app. It happened to me last week and after the same call Center waiting I realised there was a reset option via the app

@willow1886 @santanderuk I had someone fruadantly take £895 out my Santander account over a month ago John I received a letter from the fraud department today saying please allow us another 20 working days to look into this complete shambles @santanderuk are

Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

@santanderuk is the most broken bank I've ever experienced. Hours on hold to unlock an account that they blocked due to their own errors. Twice in a month.

@santanderuk over 25 minutes on hold trying to get through to your customer services. So long that even the automated system gave up and stopped playing music and just left it ringing non stop ! Terrible service.

@dileepdck @santanderuk @actionfrauduk Hello! We have suspended the abusive service.

@santanderuk is there any way to pay off my credit card through you're mobile app from a non Santander bank account or do I have to do it through the website

Hit me up with your recommendations for decent banks for business accounts, easy to use. @santanderuk just seem to cause me problem after problem so need a new good one xxx

@santanderuk can someone dm me, please? I'm a customer trying to call you, chat with you online, find an appropriate email address etc. and nothing seems to get your attention...

As a customer of @santanderuk I wanted to open an Acc for a non-profit. Started on 18th March. It's now 18th May and still no account set up!! Had a call to say I was going to get a call and *3* letters on how to escalate to ombudsman. Attend to the org issue! #SupportUkraine