Is Santander down in Shepherds Bush, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent Santander outage reports came from the following cities: Hampton and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Hampton |
Transactions | |
| Southwark |
Mobile App | |
| Southwark |
Mobile App | |
| Brentford |
Login | |
| London |
Mobile App | |
| City of Westminster |
Mobile App |
Community Discussion
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Santander Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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OD 💚
(@Olivia121994_) reported
from
Harrow Weald, England
@santanderuk is your app down? Trying to do a transfer and keeps crashing.
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Wendy Robertson
(@lifetwicetasted) reported
@santanderuk Hi, Just ordered a new card for debit acc, will the old card have been automatically blocked, or do I need to specifically block it?
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Miss Rose 🎭 📚
(@MissRoseDrama) reported
If you have @amazon Alexa and haven’t realised you’ve activated voice purchasing, then double check your settings. My poor vulnerable dad (with bad eye and memory issues) didn’t know that he was paying for a service he didn’t need nor want… even @santanderuk staff were stunned.
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Katrina Rose Watson
(@Katrina_Watson) reported
@santanderuk have still not been able to resolve my problem, what a disappointment @santanderukhelp
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***** boy
(@GarterBoyXXX) reported
@santanderuk you took my money deposit into your ATM but didn’t process the payment and return my money. Who am I supposed to get a hold of to sort this out as all your contact services seem to be completely unable to help me?
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borris woodcock
(@BorrisWoodcock) reported
@santanderuk I’ve just been on hold for 2 hours to get my card unblocked, I get put through to fraud team and get left on hold for another 20 ******* minutes just for the call to get ended, this is the second time it’s happened your customer service is a ******* shambles
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Alice 🌼
(@AChamakh) reported
@santanderuk need to get onto my mobile banking- how long is the app going to be down for?!
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Katrina Rose Watson
(@Katrina_Watson) reported
@santanderukhelp I have still not been contacted with regards to this issue! This is extremely disappointing!!! I have been massively inconvenienced by this matter and I’ve now waited almost 3 weeks. Feel so let down by @santanderuk
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Luke
(@TAOSOLUKE) reported
Who’s a good bank to go with because @santanderuk have the worst online service you could ever deal with bro…
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Matthew Barber
(@Barbsms78) reported
@santanderuk awful company. Called to speak to someone about a loan today. Talked to me like a fool when asking questions about the approval process??? I’m so sorry for being so foolish and not understanding HOW YOU DO YOUR JOB!
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Barry Kent
(@gowithbazza) reported
@santanderuk What ******** is wrong with you people try buying something online and santander declines my card payment even though I have more than enough funds Up ******* up il, take my money ells where !!