Is Santander down in Shepherds Bush, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (45%)
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Login (25%)
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Website (15%)
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Transactions (10%)
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Withdrawals (5%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent Santander outage reports came from the following cities: London and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| Feltham |
Withdrawals | |
| London |
Mobile App | |
| Newham |
Website | |
| London |
Login | |
| Fulham |
Mobile App |
Community Discussion
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Santander Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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OD 💚
(@Olivia121994_) reported
from
Harrow Weald, England
@santanderuk is your app down? Trying to do a transfer and keeps crashing.
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Mark Thorley
(@MarkThorley1) reported
from
Blackheath, England
@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Suzanne
(@Suzanne36833894) reported
@pervlens @MetroBank_Help @santanderuk Omg I wouldn’t the app for metro bank regularly goes down and there is no access to anything! It was fine for years but the last few months have been shocking
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Lukey P
(@lpimages_luke) reported
@santanderuk You have notified my you are closing my business account without giving any reason, when I called and requested to keep ot open until the new financial year (as I have invoices pending) The op just repeated the date it will be closed! Awful customer service!
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Andy (A2002980) #FETCHFAM
(@DrVxD) reported
Hey @santanderuk. Do you realise that when you force people to type (rather than paste) passwords into your website, you're encouraging them to use simple, easily cracked passwords?
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AK
(@Gapz_Hustler4) reported
@santanderuk you’re the worst bank in uk history don’t ever advertise your ****
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Daliah Pietersen
(@DaliahPietersen) reported
@santanderuk Your Boosts may be useful but not when one has to log into their mobile banking then again into Boosts. It's a real pain while trying to pay at the cashier's or self service holding up other people behind. Why can't it be an app on its own?
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Gavin Swinburne
(@Gavin8t) reported
@santanderuk @santanderukhelp after apologising and giving me a compensatory pmt for freezing my business accounts in November with no warning or reason, guess what you did last Wednesday? Another day on the phone and broken promises of callbacks. Start again tomorrow.....
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Colin-Roy Hunter
(@criquaer) reported
Third attempt at obtaining a replacement: #DebitCard from @santanderuk @santanderukhelp was due today at the latest (4-5 working days); but absolutely no surprise that it has not. Over a month without a payment-card. I cannæ buy food online (as disabled)!
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3909 on
(@3909on) reported
@santanderuk Any chance you can be of more help than the awful Sandi and get me the £20 back that the ATM didn't give me?
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worf Lt
(@dbigsby58) reported
Only a few more weeks to go @santanderuk and I can leave closing my account the in branch service is shocking in Scarborough still got no online service been in branch numerous time's so enough is enough been with you for years since the abby days shame like
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BYJ - Слава Україні! Героям слава!
(@chris_grey___) reported
@santanderuk replacing cashback on my credit card, that could be done all on your app with a service I just had to create another account for and need to use a separate website is utter crap. The service could be good but more usernames passwords and websites isn't.