Santander outage reports in Shepherds Bush, England

Problems in the last 24 hours in Shepherds Bush, England

Santander signals over the past 24 hours, with local activity from Shepherds Bush, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Shepherds Bush, England

The most recent Santander outage reports came from the following cities: Walton-on-Thames, and City of London.

City	Problem Type	Report Time
Walton-on-Thames	Transactions	8 days ago
City of London	Transfer	8 days ago
Newham	Mobile App	3 months ago
City of Westminster	Transactions	4 months ago
London	Transactions	6 months ago
London	Mobile App	7 months ago

Community Discussion

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Santander Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

• 
  Patrick (@Everybody63) reported 27 seconds ago from Hillingdon, England

  @santanderuk hi..i'm having problems logging on to the mobile app

• 
  Tony ****** (@tonysupernova) reported 7 minutes ago from Croydon, England

  @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

• 
  PalmerDhiraj (@DhirajPalm9776) reported 7 minutes ago from Harrow, England

  @santanderuk But I am not online with bank account. Can't do online. Can u help in restoring the service pls?

• 
  OD 💚 (@Olivia121994_) reported 9 minutes ago from Harrow Weald, England

  @santanderuk is your app down? Trying to do a transfer and keeps crashing.

• 
  Nuclear Summer (@lizardUnicorn) reported 17 minutes ago from London, England

  @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

• 
  Kam Shah (@TiffinSolutions) reported 19 minutes ago from Ealing, England

  @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

• 
  Ruth Robinson (@RuthRobinsonLon) reported 22 minutes ago from Islington, England

  I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

• 
  Anna Pattenden (@CopybyAnna) reported 22 minutes ago from London, England

  I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

• 
  Ruth Robinson (@RuthRobinsonLon) reported 24 minutes ago from Islington, England

  It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

• 
  Mrs L (@jo_1lesley) reported 24 minutes ago from Camberwell, England

  Is there a problem @santanderuk ?

• 
  Jen (@jenofthejenjen) reported 29 minutes ago from Bromley, England

  @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

• 
  Miss Kristy 🇮🇪 (@MissKristy_LH) reported 31 minutes ago from Tottenham, England

  @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

• 
  Ahmed Mohammed (@youvsyoultd) reported 32 minutes ago from Tottenham, England

  @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

• 
  David Crossinggum (@pmancat) reported 38 minutes ago from London, England

  @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

• 
  FOG101 (@FOG1O1) reported 44 minutes ago from Brentford, England

  @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

• 
  peter howard (@sleepysilvery) reported 52 minutes ago from Kingston upon Thames, England

  @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

• 
  gary watkinson (@WatkinsonGary) reported 52 minutes ago from Islington, England

  @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

• 
  John Williamson (@willow1886) reported 56 minutes ago from Enfield Lock, England

  Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

• 
  Martin Cain (@MartinCainActon) reported 56 minutes ago from Ealing, England

  @RichardBurgon Wee problem with @santanderuk?

• 
  Bethany Cole (@coleb86) reported 58 minutes ago from Ealing, England

  @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏼 (@IVFBabyOnBoard) reported 8 minutes ago

  @santanderuk No, you can’t. It won’t let me amend the standing order and never has but no one ever gives a **** to sort it out.

• 
  Sarah (@MsSC1986) reported 9 minutes ago

  Dear @santanderuk please fix your mortgage arrears emails. I’ve made a payment plan, so don’t send me an email asking me to either pay in full or call to make an arrangement. It’s not too hard to set the system to check whether I’m sticking to the plan or not.

• 
  Ali (@callyoubetty) reported 10 minutes ago

  The Santander facility for paying in a cheque is terrible. When I use Halifax, it works first time. Sort it out, @santanderuk.

• 
  Chezzy Rezzy (@ChezzyRezzy) reported 14 minutes ago

  @santanderuk every time I log into your **** app it demands that I verify my identity. I spend 5 minutes doing so and every time get an error message. Sort it out or I'll take my money elsewhere.

• 
  Stephan Bennett (@Funkeemagic) reported 15 minutes ago

  Need some help and your Brighton branch was not very helpful. @santanderuk

• 
  Rudy Sullivan JFT97 (@Rudysullivan) reported 20 minutes ago

  @santanderuk why are you the worse bank ever. Trying sort out a problem and I have supplied everything you have asked for. so far it’s been a month and I am still waiting.

• 
  clayton king (@king_clayton) reported 21 minutes ago

  @santanderuk All I want is my personal id - to try and log in - can’t use it if I cannot log in. Your chat id diabolical and feels like youve gone cheap on development where it foesnt understand basic info

• 
  2SpikyHairedWweFans (@2spikywwefans) reported 23 minutes ago

  @santanderuk he crap bank company! I've messaged on your app over 22 hours ago and no one from your pathetic company has bothered to reply. Is anyone working today ?

• 
  Jamie Brannan (@jbrannan23) reported 23 minutes ago

  @santanderuk must be the worst bank to deal with online. Impossible to log on and impossible to contact anyone. False information given online, out of service phone numbers provided and even the AI chat doesn’t know what it’s doing. Unacceptable level of customer service

• 
  Sarah Louisa Collins (@SarahLouisaColl) reported 24 minutes ago

  @HWarlow @santanderuk How awful Helen!