Santander

Is Santander down in Shepherds Bush, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherds Bush, Greater London, England 03/13/2026 02:50

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Login (11%)

    Login (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Santander outage reports came from the following cities: London, City of London, Hampton and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomCity of London Transactions
United KingdomHampton Transactions
United KingdomSouthwark Mobile App
United KingdomSouthwark Mobile App

Community Discussion

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Santander Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • MartinCainActon Martin Cain (@MartinCainActon) reported from Ealing, England

    @RichardBurgon Wee problem with @santanderuk?

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • TiffinSolutions Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • FOG1O1 FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • ChristopheSkis Chris Creissen (@ChristopheSkis) reported from Hillingdon, England

    @santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • CuriousXrp CuriousXRP🇬🇧🎢 (@CuriousXrp) reported

    @mdudas @santanderuk UK banks tend to block and fraud check every large exchange transfer, nightmare, but why are they going to make it easy

  • ATwosixx Ultima (@ATwosixx) reported

    @santanderukhelp You don't tell me what I can and can't buy with my money, I am closing my accounts with @santanderuk effective immediately **** YOU !!!

  • Dubbleu_43 ₳ (Dubbleu43) (@Dubbleu_43) reported

    @BTC_Archive @santanderuk excuse me... why are you telling people they can only spend X amount of their government issued fun coupons in a given time period? You know doing **** like this just further demonstrates why bitcoin and crypto is needed.

  • JonOnTwit2021 Jon (@JonOnTwit2021) reported

    @santanderuk as a customer I am disgusted. Today I received an email saying how in conjunction with tje fca your going to protect me by limiting the amount I csn send to cryptocurrency exchanges. And restrict all payments to binance the worlds largest exchange

  • astrojoe001 astrojoe (@astrojoe001) reported

    @CoinDesk @santanderuk @SteveAlpher **** like that is a huge overstep. Is there any other situation where they do this for anything else?

  • ChantellePende4 Chantelle Pendergast (@ChantellePende4) reported

    @santanderuk I've been a customer for years. My eldest daughter needed to open a bank account, I automatically said she should open an account with you too. I was with my daughter during the appointment where her account was opened. Somehow, her details were added to my account..

  • Sparky07620347 Sparky 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Sparky07620347) reported

    @santanderuk So I can spend all my wage on betting and porn but if I want to invest in the future of money technology (crypto) then you limit me? Shocking! Especially when you are a partner of #Ripple and will use #xrp in the future. Its like you don't want people making money. Awful.

  • thebadthing4 The bad thing (@thebadthing4) reported

    @Anon19744 @BTC_Archive @santanderuk Never had an issue with HSBC

  • OffChartz OffTheChartz (@OffChartz) reported

    @mdudas @santanderuk Yet send it it a stock market and they have no problem 🤔

  • sytaylor Simon Taylor (@sytaylor) reported

    @BanklessHQ @santanderuk No They have a massive fraud loss problem. And so do their customers. Banks are rational actors and would allow transactions if it made them money. Crypto has a MASSIVE fraud problem nobody wants to talk about.