Santander

Is Santander down in Eltham, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eltham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eltham, Greater London, England 03/19/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (46%)

    Mobile App (46%)

  2. Website (25%)

    Website (25%)

  3. Transactions (13%)

    Transactions (13%)

  4. Login (10%)

    Login (10%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Eltham, Greater London, England

The most recent Santander outage reports came from the following cities: London, City of London, Dartford, Ilford and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomDartford Transactions
United KingdomIlford Website
United KingdomCity of London Transactions

Community Discussion

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Santander Issues Reports Near Eltham, England

Latest outage, problems and issue reports in Eltham and nearby locations:

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • MarkThorley1 Mark Thorley (@MarkThorley1) reported from Blackheath, England

    @santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • adewass adrian wassell (@adewass) reported

    @santanderuk @santanderukhelp will you ever answer? been on hold for 40 minutes because you think I am a fraud victim!!! I was trying to by a car from @CazooUK. I cannot even access the app now, idiots!!

  • alanmorrison20 Alan Morrison (@alanmorrison20) reported

    @bancosantander @santanderuk @santanderukhelp ABSOLUTE SHAMBLES. Tried to pay for a car that a friend is selling us 24 hours ago and you’ve frozen our account and say it can be 3 days before it’s resolved. Customer service and management is a TOTAL DISGRACE

  • mikewiow MikeW (@mikewiow) reported

    @viagogo @Tesco I will do so - although I have now ordered tickets using my @santanderuk account, so not much for you to do. Unless maybe you have trouble with Tesco, or they with you, but for a customer, either way, that experience sucks!

  • Carysium Carysium (@Carysium) reported

    @santanderuk FAO Mike Regnier CEO of Santander. I refer you to Complaint Reference 11352221. I have been business client of your bank since 2008. You have lost £15k of my money and show know interest in finding what the problem is. This problem has created irreparable damage...

  • scarletpimpnell HRH #IAmSpartacus #Iresist 🇺🇦🇪🇺🇮🇪 (@scarletpimpnell) reported

    @trussliz and @KwasiKwarteng please step down and let the grown ups drive, for the second time the BOE has to intervene in the gilts market, @santanderuk has announced budgeting for distressed mortgages, you have broken the system,STEP DOWN, IT'S NOT FUNNY YOU ARE DESTRYING LIVES

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?

  • grahamkendall82 Grahamkendall82 (@grahamkendall82) reported

    @santanderuk you keep sending letters and notifications on apps and emails to get in touch about mortgage fix rate ending... impossible to get in touch with you..I have spent 4hrs on hold one day and another 2 over the past week. Absolutely pathetic.

  • metcalfjan Janet Metcalf (@metcalfjan) reported

    @santanderuk I have spent 30 minutes this morning and 55 minutes this afternoon on hold re a blocked account! Both times cut off!! How do I get help??

  • SionWilliams Sion Williams (@SionWilliams) reported

    @theginreaper @GoogleUK In the end I managed to order one, but my credit card company (@santanderuk ) blocked the payment and Google cancelled the order! Needless to say, I'm gutted as I still don't have one on order!! All Google help could suggest was order the white one 🤢

  • djbeach73 Dan B (@djbeach73) reported

    @jameseonline @santanderuk @santanderukhelp wudnt b so bad if cud just leave old one as is & open new issue a/c but they won’t allow U to (unless cud open new issue in partner/joint names?) bye bye #Santander savings leavin U now