Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Eltham, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Eltham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eltham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports Near Eltham, England
Latest outage, problems and issue reports in Eltham and nearby locations:
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simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Webbo (@Webbo2306) reported from Bexleyheath, England@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Judith Hall (@judithhall67) reported from Bromley, England@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Jen (@jenofthejenjen) reported from Bromley, England@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Paul McCann (@BigestPaul) reported from Bromley, England@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Johnny Douglas (@revjdouglas) reported from Hextable, EnglandDear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Mark Thorley (@MarkThorley1) reported from Blackheath, England@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
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Mrs L (@jo_1lesley) reported from Camberwell, EnglandDear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona Sands (@sands_fiona) reported@santanderuk @TSB First experience of using the new payment screens in the Santander Connect account to import a file with multiple payments. You have taken something that was world class and replaced it with something terrible whilst attempting to tell your customers that this is an improvement.
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Oasis (@Oasisrvti) reported@santanderuk hope the financial conduct shuts you down for the way you do business utterly ******* disgusting, train yourself, sort your systems, do your job! Absolutely abysmal
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Tyler (@Empty_With_You) reportedThe ******* crooks @santanderuk have put a block on my bank account without ANY warning because I didn’t change my contact details due to them already being correct. Absolute ******* scumbags.
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Bharat Sena 🇮🇳 🇮🇱 (@Sshankara) reported@wideawake_media Who are these clown you hire Bank @santanderuk. You should fire these incompetent people for asking a valid customer for reason he needs to withdraw his own money @santander
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aka James Bond (@FeelitWorking) reported@chalkey1973 @santanderuk are really bad for stopping transfers. If you try to buy something online, send money from savings to current account, answer questions and say you have not seen the item in person, they lock the account. Absolute pain trying to help relatives with this. It took ages
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Precyshun (@precyshun) reported@santanderuk Still waiting for an update from ‘Mark’ wondering if he is imaginary at this point. Numerous emails trying to ensure payment was not taken and it now has been! Frustrated is not even the word now - SORT YOUR **** OUT SANTANDER
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Rose (@RoseUKvalues) reported@santanderuk @TSB Santander customer services is atrocious. The hassle we had opening an account for my 15 year old was wild. Sent 2 types of photo ID, 2 birth certificates, house bills and marriage certificate and apparently ID was wrong, took 3 weeks for them to say they made an error...
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RachT234 (@RachT234) reported@santanderuk you're just proving my decision to move more. You've put my account on hold again (presumably because I am trying to switch providers to @LloydsBank) and now another 10+ minute hold for someone who struggles to use the phone or go to a branch because you don't properly support RelayUK #accessibilitymatters
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Andy Travis (@AdvanceBjj) reported@santanderuk I need some help on an issue…I closed my account with you in June 2025 which was all finished as I live in Indonesia. However I have just had a refund for a UK purchase actioned and they have refunded to the original card…now closed? What now?
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Craigyy121 (@craigyy121) reported@santanderuk @TSB @santanderuk why is your online banking not working just now?, I need to get on it