Santander

Is Santander down in Eltham, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eltham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eltham, Greater London, England 02/13/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (13%)

    Login (13%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Eltham, Greater London, England

The most recent Santander outage reports came from the following cities: Southwark, London, City of Westminster, Romford and Beckenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Mobile App
United KingdomSouthwark Mobile App
United KingdomLondon Mobile App
United KingdomCity of Westminster Mobile App
United KingdomRomford Website
United KingdomLondon Mobile App

Community Discussion

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Santander Issues Reports Near Eltham, England

Latest outage, problems and issue reports in Eltham and nearby locations:

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

  • MarkThorley1 Mark Thorley (@MarkThorley1) reported from Blackheath, England

    @santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • MissKristy_LH Miss Kristy 🇮🇪 (@MissKristy_LH) reported from Tottenham, England

    @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

  • Scare158Steve Steve Scarebear (@Scare158Steve) reported from Victoria, England

    Cant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SiGan85 S 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@SiGan85) reported

    @santanderuk do you ever answer the phone?? 3rd attempt now, so far I've been waiting for someone to answer for 32 minutes. Great customer service..... Not.

  • ingham37 Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @santanderuk Waiting for 1 hour on five occasions to try and speak to someone about a matter. Customer service at it’s worst !

  • darrensmithmda Darren Smith (@darrensmithmda) reported

    @santanderuk @santanderukbiz @santanderukbiz I am being told we dont have a Buisnnes manager as this service is no longer available, I go to the branch and they tell me to call, I call and they say the back team only take emails? I ask to speak to complaints and there to busy?

  • rogerc32 roger (@rogerc32) reported

    @santanderuk your customer service is appalling,left on hold forever 💀💀💀

  • michaelfromuk Mike Flint from the UK (@michaelfromuk) reported

    @Gill_WWA @thedeckinn @santanderuk The support centre workers being worked into the ground, rather than employ enough people to handle the queries. More money for the bosses; less support for customers. Brilliant.

  • happy_mummy ⭐️ (@happy_mummy) reported

    @santanderuk have lost a much needed cheque and after 3 (very long) held calls we are none the wiser. No-one able to help us do something! And no handler knows what to do. Zero customer service. Zero.

  • dandreews Dan (@dandreews) reported

    @santanderuk @santanderukhelp Been on hold for over 2hrs. Get through and give my account number only for the call to cut out. Lucky enough for this to happen to me on Saturday too after being on hold for over an hr then. Received no call back on either occasion. Terrible service

  • Gill_WWA Gillian Hill (@Gill_WWA) reported

    @santanderukhelp Hahah hilarious - that is the issue isn’t it! I can’t contacts them as THEY NEVER PICK THE PHONE UP. Wow @santanderuk really is a joke organisation.

  • EdMarsh04542414 Ed Marshall (@EdMarsh04542414) reported

    @santanderuk I have experienced extremely bad service from Santander since Wednesday this week whilst trying to move money from my account. It has taken 3 days to date and the money has still not moved. This has now resulted in significant expense to me.

  • jockywocky Jockywocky Esq. (@jockywocky) reported

    Dear @santanderuk Do you consider making someone hold on the phone for 1 hour 32 minutes (so far) to get a mortgage statement good customer service?