Santander status: access issues and outage reports

Problems in the last 24 hours in Eltham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eltham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Eltham, England

Latest outage, problems and issue reports in Eltham and nearby locations:

• 
  simon kingman ⭐⭐ (@KingmanSimon) reported 5 minutes ago from Crayford, England

  @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

• 
  Johnny Douglas (@revjdouglas) reported 8 minutes ago from Hextable, England

  Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

• 
  Mark Thorley (@MarkThorley1) reported 27 minutes ago from Blackheath, England

  @santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!

• 
  Jen (@jenofthejenjen) reported 31 minutes ago from Bromley, England

  @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

• 
  Mrs L (@jo_1lesley) reported 36 minutes ago from Camberwell, England

  Is there a problem @santanderuk ?

• 
  Mrs L (@jo_1lesley) reported 38 minutes ago from Camberwell, England

  Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

• 
  Paul McCann (@BigestPaul) reported 39 minutes ago from Bromley, England

  @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

• 
  Judith Hall (@judithhall67) reported 49 minutes ago from Bromley, England

  @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

• 
  Webbo (@Webbo2306) reported 51 minutes ago from Bexleyheath, England

  @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steven_Wickham (@StevenWickham00) reported 3 minutes ago

  @santanderuk Why is the online login down??

• 
  vince tanner (@TannerVinc26621) reported 4 minutes ago

  @DrChrisParry @santanderuk If waiting an HOUR on the 'fraud' line, is the problem, then yes.

• 
  dazz ii am (@dazzgedd73) reported 4 minutes ago

  @MrMikeStanton @santanderuk Terrible Bank, over 40 Years been with them, time to leave

• 
  Mick Holds the Line (@Mickandhismusic) reported 5 minutes ago

  @santanderuk I have told the payers to use my different names for my business account (they vary slightly). I would not disclose here but could in a DM. But the weird part of this Santander issue is this glitch has only been occurring for 12 months. I have had this account for 22 years!

• 
  Oasis (@Oasisrvti) reported 5 minutes ago

  I hope everyone that works @santanderuk wakes up with their bank account blocked, maybe then they might be better at customer service and information

• 
  FootFan (@mhoney1234) reported 10 minutes ago

  @PolitlcsUK Hey @bankofengland - time to lower the base rates so my @santanderuk stop ripping me off. Inflation at 2.8% but the banks are offering a 5.5% mortgage. The profiteering off working people in this country is abysmal.

• 
  LouL (@LouiseLight1) reported 14 minutes ago

  @santanderuk is online banking down? Says server can’t be found???

• 
  Spam1965 (@NareyPamel6757) reported 18 minutes ago

  @DrChrisParry @santanderuk Join Nationwide, never had a problem with them.

• 
  Matty Hough (@MattyHough2) reported 19 minutes ago

  @santanderuk Still awaiting meaningful contact or resolution from Santander regarding my fraud case after 13 calls in one week and repeated requests for vulnerable customer support while stranded in Hungary without access to funds. Despite being told somebody would contact me.

• 
  Jordz🇯🇲🇬🇧 (@jmanellis) reported 22 minutes ago

  @santanderuk @santanderukhelp how can my bank accounts just disappear on the app and website like that? I was told it wasnt set up which msked no because It was perfectly fine this morning and now suddenly nothing works I can’t access my bank accounts anymore