Sky Outage in Wrestlingworth, Central Bedfordshire, England

@SkyHelpTeam Please tell me the reason why Sky WiFi is bad

@SkyHelpTeam My SkyQ box doesn’t work on live sport channels. It says no satellite signal, but is working on all other channels including non live sports events. There’s no issue with weather or line of site, and the box settings are telling me the signal ok

Fair ******* play @SkySports - never again will a build up to a match ignore 21 of the others players on the pitch. Amazed they even put out team on the screen before it started...

@SkySports @SkySportsPL Dont hang @DavidJonesSky out 2 dry u gutless mugs

@SkyUK customer service is quite impressively bad. Engineer doesn't turn up and then get dumped from one call queue to another. 90 minutes in and no further forward.

@SkyHelpTeam Phone and chat service sucks. Want to cancel while still in cooking off period but you drag it out so much. #fail

@SkyUK I have spent more than 1& 1/2 hours on the phone try to resolve a problem that was created by Sky. I am still hanging on 😡😡😡😡😡😡

@SkyHelpTeam why do I lag so much and everything becomes slow with your internet. I just want a reason behind why it’s so slow

@SkyNews @SkySports And here lays the biggest problem. They absolutely must be banned for this and next tournament but we know that won’t happen as UEFA have no guts

@SkyHelpTeam Constant issue. All other apps work. Both mine and my wife’s iPads same issues. SkyGo hardly works anywhere, SkyQ a disaster.

@skyuk why do I even pay for this crap. Ipad next to the #skybox and doesn’t pick it up. Crap intermittent service!!! 😡😡😡😡

@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .

@SkyHelpTeam Your #SkyVIP commercials are so annoying- surprised that after 28years of being a Sky Customer being a VIP member meant I was getting a free movie rental ( big deal ) Think your commercials with Emilia Fox and Idris Elba are so very misleading ......

@SkyHelpTeam spent 30 minutes on hold to try to get sky vip on my sky app with no joy. Please help me

Have to say I'm very impressed with @SkyUK. Got a message this morning telling me my new hub was dispatched this morning and delivered yesterday! Er, hang on a minute......

@SkyHelpTeam I have had poor reception or no reception to my sky Q service since the middle of June and I’m now fed up with it. I keep rebooting my box and it’s still not giving a proper picture. The tv says I’ve got a good connection but the tv stations say the opposite.

Actually shocked at how bad @SkyUK customer service is 🤯😤 and all I’m trying todo is join

@SkyUK @SkyHelpTeam can’t get any help on the phone. My bill has tripled and I can’t talk to anyone until I pay £180, my bill is usually £33. This isn’t on at all, I can see why people are using IPTV more and more

@DStardust @SkyUK I’m not bothered about having rewards etc but don’t like the way they treat their customers like idiots with these highly misleading ads - treating us with contempt rather than respect

Emilia Fox just thanked someone for being an @SkyUK customer for 2 years and presented him with Premier League tickets. I’ve been a customer for 28 years and I’m still waiting........ #SkyVIP Really poor and misleading advertising

@boyd_d1 @btsport really do have poor commentators and summarisers who constantly state the obvious - not in the same class as @SkySports

If that result was arsenal now being hammered.. it would all be about how shit we are and major major crisis.. they would go on and on and on.. @SkySports are shambolic

I still haven’t had my visit from Emilia Fox !!! - man on commercial got Premier League tickets after 5 years - I got a free film rental after 27 years loyal subscription..... terrible misleading ads and treatment of customers @SkyUK #SkyVip

@Polevo @SkyUK I’ve been a continuous subscriber for 27 years and all I was offered was ONE free rental movie. Still waiting for visit from Emilia Fox .... terrible misleading advertising #skyvip

@SkyUK suggest you contact me ASAP to explain why my bill has nearly doubled before I cancel my DD

If I have @SkyUK can I pay to watch #mcgregorkhabib fight on @btsportufc ???? Wanna guy and watch it!!!!! #help

@SkyHelpTeam hello my internet connection has been causing a lot of buffering and dropping out since last night, is there a problem in the Hitchin area? It’s very frustrating trying to watch a programme.

@SkySports CS-GO major championship?? Wtf, you’re Skysports, show some sport, not some spotty ****-virgin bullshit!!

If you can’t fix it today how do I cancel my contract and get compensation for lost business? Plus a refund on my contract @Virgin_Victoria @richardbranson @bt_uk @SkyUK

interesting thing I didn’t know. daughter at home today when Rob the virgin engineer quietly put a ‘I need access to your house’ to fix the internet card in the letter box and ran off before my daughter could catch him. @richardbranson @SkyUK @bt_uk @Virgin_Victoria @virginmedia

The card put through my door says an engineer needs access to my property to fix the problem. Not sure what help a web chat I can’t access would be!! @richardbranson @SkyUK

I have just wasted an hour on this and I still have work I need the broadband for that I’m supposed to do today. How will a webchat I can’t access help me tomorrow? @SkyUK @richardbranson

Not much help with the work I have to get done tonight. Plus no heating, cats can’t get in and out of the house, no tv due to be recorded can be recorded. How do I do a web chat if broadband isn’t working @SkyUK @richardbranson how do I work tomorrow?

@SkyHelpTeam Hi, I’m having signal problems on my Sky +HD box across all sports channels. Picture distorting and cutting out. It only seems to be affecting Sky Sports.

@OpenreachHelp Your providers @SkyUK and @bt_uk both openly tell me how little information Openreach share with them. Neither have any idea why our internet keeps cutting out. You’re a bad example of a rotten monopoly that has no incentive to help its customers.

@KevSportsLaw @SkySports Agreed ...should never be allowed back...@SkySportsPL has zero integrity or moral compass

@SkyUK how can I get in contact to see if I am eligible to order an additional Sky Q mini box? I can’t get through via telephone! Help!!!

@SkyUK is the sky broadband down in Cambridge or just my connection?

@btsportwwe @DreamWWE WTF was that shit bt, seriously stay up to watch the main event and you pull that shit by ending the broadcast early, no even an apology on your side, between that shit and sticking big **** off bt graphics over anything remotely wwe network........i miss skysports

@SkyHelpTeam Constantly having issues with the broadband , it’s slow , it drops out on a regular basis . No matter how often I speak to yourselves and go through the process of checking everything , then being sent a new router , it’s always the same . I’ve just accepted it now

@SkyFootball @SkySports Mourinho masterclass that went wrong,went for 0-0 at 70mins then go for it,unfortunately it was 1 down before 70 and lucky not to be more,then he goes on about dead players ffs be real,its Feb everyone has same problems,Rbl were without 2 top defenders

It's been slow for weeks now! Now I cant get it at all @SkyHelpTeam

@SkyHelpTeam Been at my new place for over a month and broadband keeps dropping. Was told to wait 10 days for new connection to set itself up, but now connection is dropping multiple times a day. Have used your online guides re: wifi / bad connection many times + still nothing

@SkySports I don’t see the problem in the women’s game #THEDEBATE #Rainbowlaces

@Stoneysnapper @SkySports @ChampionsLeague @ScottishFA @UEFA 👍stand corrected, just thought there was a fee to pay to UEFA for it and Scotland never paid it

@Stoneysnapper @SkySports @ChampionsLeague @ScottishFA @UEFA The English teams and league couldn't give a monkey's **** about gate money, 3/4 of them would run at a profit just with TV money....they just tell UEFA to beat it mate....

@SkyUK our internet connection is awful, and has been awful since before Christmas. Isn’t it supposed to be getting better rather than worse

@martin10001 @SkyHelpTeam I left Virgin Media after 8yrs 9 days ago. Because the price just kept increasing all the time. Got Sky in and worst decision ever hasn’t been one day where it’s not worked properly or can’t get online so annoying!