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Sky outages and service status in Shepshed, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Shepshed, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Jun 14, 8:36 PM GMT+1.
  • 53% Internet (53%)
  • 29% TV (29%)
  • 12% Total Blackout (12%)
  • 6% Wi-fi (6%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepshed, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 15: Problems at Sky

Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Shepshed, England

The most recent Sky outage reports came from the following cities: Derby, Loughborough, Coalville, and Leicester.

CityProblem TypeReport Time
Derby Internet 22 hours ago
Derby TV 4 days ago
Loughborough Internet 8 days ago
Derby Internet 8 days ago
Derby TV 8 days ago
Coalville Internet 9 days ago

Nearby cities with recent reports

Derby

2 recent signals

22 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepshed, England

Latest outage, problems and issue reports in Shepshed and nearby locations:

  • 5CATFish
    Andy Lewis (@5CATFish) reported from Groby, England

    Just had bizarre support call with @SkyUK owing to repeating recent disconnection from home network. Told that @NETGEAR Orbi is no longer suitable owing to new Sky software and advised to hardwire connection!! Then told me to reconnect BTHub (not used for ages)...

  • ChrisMckenry
    Chris McKenry (@ChrisMckenry) reported from Barrow upon Soar, England

    @SkyHelpTeam @SkyUK Hi, I want to remove a package from my tv subscription but it won’t let me do it online, it says I need to call. When I call it always says the wait is at least 20 mins. Not great service!

  • adegillman
    Ade Gillman (@adegillman) reported from Beeston, England

    @SkyHelpTeam had sky Q installed today but no mini box as requested was delivered I called you at 9 am to review the call and still heard nothing back been a customer for over 25 yrs really poor customer service sadly

  • Pullo5
    Neil Pullen (@Pullo5) reported from Sileby, England

    @SkyHelpTeam seems to a problem in North Leicestershire again, any update?

  • crescent80
    nicola manley (@crescent80) reported from Swadlincote, England

    @SkyHelpTeam why does my sky box keep losing signal and we have to switch box on and off , also the picture keeps freezing ?

  • benward001
    Wardy (@benward001) reported from Old Dalby, England

    Why are all the camera stills blurred for Captains Challenge?? Piss poor graphics from @SkySports @SuperLeague #casvhudd

  • Afton123
    Afton Leverton (@Afton123) reported from Beeston, England

    @SkyHelpTeam hi, I’ve changed my package today, however the new price isn’t showing in January on my bill. Please could you help? Thanks

  • jonoakden
    Jonathan Oakden (@jonoakden) reported from Loughborough, England

    Really not loving @SkyHelpTeam broadband right now. Constant disconnects. Now been down over an hour. Hub shows wan line up, but no dhcp. It’s just one problem after another.

  • Pullo5
    Neil Pullen (@Pullo5) reported from Sileby, England

    @SkyHelpTeam any issues reported in North Leicestershire? Our internet is down.

  • cazmoss
    Caroline Moss (@cazmoss) reported from Mountsorrel, England

    @Winnthinking @SkyUK Gave up after holding nearly an hour and sent a DM to help desk. Let’s see if that generates any customer service #shocking

  • MatthewWalne
    Matthew Walne CFP™ (@MatthewWalne) reported from Mountsorrel, England

    Hello @SkyHelpTeam I’ve been waiting a month for a response, that’s not great customer service is it?

  • LeonaKnott
    Leona Knott (@LeonaKnott) reported from Braunstone, England

    @SkyHelpTeam Never did resolve after 5 resets -12 till 5pm we had no WIFI We survived but my meetings were interupted, obviously not helpful, however 15years Diamond 💎 Maybe a free movie of our choice in sky store for inconvenience?

  • liamg_86
    Liam Graham (@liamg_86) reported from Groby, England

    @SkySportsPL @CraigMealy @SkySports The worst var yet surely

  • stoneparkuk
    STONEPARK BAND (@stoneparkuk) reported from Kirby Muxloe, England

    @SkyUK Please don’t click to be a member utter crap never got anything in overs 20 years , just a way of getting you to sign up for upgrades ! Con

  • antonybones
    tony wood (@antonybones) reported from Cotgrave, England

    @SkySports They were **** 🙄

  • VictoriaTaylUK
    Victoria Taylor (@VictoriaTaylUK) reported from Ruddington, England

    @SkyHelpTeam Please can you tell me another way of help? It’s not able to connect and saying there’s a problem with the set up, it worked fine this morning. What is happening in nottingham?

  • SarahK8Gosling
    Sarah Gosling (@SarahK8Gosling) reported from Beeston, England

    @SkyHelpTeam I keep getting message ‘we’re experiencing technical difficulties’ - I can’t get in to manage my account, this has been happening on and off for weeks. I get in once, go to get the info I need to finish my query and then I’m unable to proceed. Any clues on the issue?

  • statts1971
    Mark Hefter (@statts1971) reported from West Bridgford, England

    @superdog1984 @toonmadmike @SkySportsPub @SkySports Everyone knew that today’s announcement was about how they would help. Just like idiots taking insurance yesterday when insurance companies wouldn’t pay out on forced shut down anyway.

  • yemi_king_me
    Yemi ♔ King (@yemi_king_me) reported from Beeston, England

    @SkyHelpTeam how many times is too many times to not have full service at our home in over a space of a month. #AskingForAFriend 🤔

  • _JCMedia_
    JCMedia (@_JCMedia_) reported from Sandiacre, England

    @SkySports Definitely needed help spelling equaliser.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • nosmh
    nosmh (@nosmh) reported

    I still cannot understand why @F1 is allowing @appletv to destroy their product in the USA. All year the gray overlay thing has been an issue and it has still not been fixed, the commentating and pre-race is unwatchable... I have watched one race this season and it was on @SkySports via the AppleTV app, but they don't show the Sky rebroadcast on demand. I missed the race this morning and have no way to watch it. This also impacts my buying decisions going forward with Apple. As if Tim Cook and his merry band of undesirables hasn't already driven the company to a shameful place, this is just another reminder of why my trust in them is gone. There is no reason for any of this. It is a matter of twisted priorities and a lack of basic reasoning skills on their end. It won't change, people will still buy this garbage so why would they care. But for me, I am done.

  • bevjones55
    Bev (@bevjones55) reported

    @SkyHelpTeam @SkyHelpTeam I have an open complaint (Ref: KMM78061770V53871L0KM) because an advisor ghosted a promised callback. Your team texted me a link to log in, but I'm locked out of my account. I work in a hospital with NO breaks and cannot take calls. Please DM me

  • jeremyideal
    Jeremy (@jeremyideal) reported

    @SkySports I'm bored already. The constant media crap. Who cares? Wait for the game and find out. And whoever isn't picked, we don't need a 60min piece on why he wasn't picked, and what we're missing.

  • timhewitt1
    Hewbo 🐝 (@timhewitt1) reported

    @thegingerwig Because they’re cheap and their **** opinions get clicks. It’s why @SkySports has invested in the rapid decline of sports journalism… hell sometimes they put @MiguelDelaney on the tv. They’ve hit rock bottom.

  • kevinm19059
    Kevin M (@kevinm19059) reported

    @talkSPORT @SkyUK Away n rap and cry more about how you’ve never been given a fair crack at management. You useless piece of ****

  • conorkennedy92
    Conor Kennedy (@conorkennedy92) reported

    How is it acceptable @SkyUK that you want to charge me £250 to cancel when you couldn’t provide me any services. You couldn’t provide broadband for 2 month so I cancelled. Now you give me a bill to cancel for no services. Is your company such a mess that you need to con?

  • mazzaVmix
    Mazza (@mazzaVmix) reported

    @SkyHelpTeam Have tried the other options you suggest. In fact, I’ve been trying them for 2 weeks! Appalling customer service.

  • yido2910
    Sam (@yido2910) reported

    @Lilywhite_Rose @SkySports Good riddance. Awful Player

  • MrDavidKelleher
    David Kelleher (@MrDavidKelleher) reported

    @SkySports How rude!

  • jonclarke1974
    Jon Clarke (@jonclarke1974) reported

    @SkyUK what absolutely shameful customer service, 6 phone calls and over 2 hours spent trying to get my master socket relocated, everytime it’s agreed and in place, only to receive a text saying it’s not possible and please call back, utterly shocking!