Sky Outage Report in Senghenydd, Caerphilly County Borough, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Senghenydd, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Senghenydd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (45%)
- TV (31%)
- Wi-fi (13%)
- Total Blackout (6%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Senghenydd, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Pontypridd, Tonypandy, Cwmbran, Caerphilly, Newport, Merthyr Tydfil, Mountain Ash, Pontyclun, Porth, and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Wi-fi | 12 hours ago |
|
Cardiff
|
Internet | 14 hours ago |
|
Cardiff
|
Internet | 7 days ago |
|
Blackwood
|
Internet | 8 days ago |
|
New Tredegar
|
Wi-fi | 10 days ago |
|
Hengoed
|
Internet | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Senghenydd, Wales
Latest outage, problems and issue reports in Senghenydd and nearby locations:
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James Moss (@UKEmpLawyer) reported from Newport, Wales@PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Kelly ladd (@kellyladd78) reported from Cardiff, Wales@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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Young Ones Clubs Ltd. (@Youngonesclubs) reported from Pentyrch, Wales@skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?
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Mat Seymour (@Mat_Seymour) reported from Cardiff, WalesHi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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Rebecca Cogbill (@beccacogbill) reported from Coychurch Lower, Wales@SkyHelpTeam Been having problems over the last 3 months with my signal losing.. it can take over an hour to come back.. plus got no signal upstairs in my property... anyway to help?
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Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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Shane (@gingio) reported from Cardiff, Wales@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, WalesWith the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK
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James Moss (@UKEmpLawyer) reported from Newport, Wales@waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom
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Shane (@gingio) reported from Cardiff, Wales@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
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gerald davies (@gerry_tudor) reported from Cardiff, Wales@SkyHelpTeam I think there’s a problem in my area, help.. !!
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Kelly ladd (@kellyladd78) reported from Cardiff, Wales@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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James Moss (@UKEmpLawyer) reported from Newport, Wales@SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Michelle Everitt (@ShellEve73) reported from Price Town, Wales@SkyHelpTeam is there a problem in Bridgend area no WiFi since around 9pm ? #skybroadband
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angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, WalesBeen with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side
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James Moss (@UKEmpLawyer) reported from Newport, Wales@AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Gareth Alan (@GenghisCANN) reported from Merthyr Tydfil, Wales@SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Robson (@ajrobson) reported@SkyHelpTeam I was wondering if you had any info on when I can expect any of the packages higher than sky superfast to be available in my area? I really want faster speeds! I’ve seen vans from a rival company laying down new cables recently so I’m hoping it’s soon 🤞
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Scott Addison-Evans (@ScottAddiEvans) reported@SkyUK Hi, extremely slow broadband recently. Buffering when streaming. Just done a speed check and come back at download 0.08mb.
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I.M.A. Freeman (@_IAmNotANumber_) reported@SkyFootball @SkySports Poor manager with zero ideas, picking players who aren’t good enough for international football.
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AdamRuck (@AdamRuckley) reported@Aleksan37800601 @TommyMourinho5 @SkySports I'm not sure why you've taken offence, I said he was a great player, even he knows it was time to move on as he's not got the legs for the premier league anymore, not his fault, just reality. I'd love a prime Matic at United but we never got that version of the player.
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John (@ijy974847444097) reported@SkyHelpTeam Sorry pearl. What do you mean, No Problem. I can't access the 3 months free apple tv offer. I am flowing the on screen sky instructions, and it comes up with an error.
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Danny Woodwad (@DannyWoodwad) reported@kmtildsley @SkyHelpTeam 80mb isn't the best either, both slow speeds. Should go with Virgin
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Ghost Singh (@GhostSingh7) reported@SkyUK why have you made so difficult to find the sky customer services phone number? To the point I google it, find ‘lots’ online, and I have to divulge my account details and password to them - when I don’t even know if it’s really sky ? Why is the number hidden away ???
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Simon buckley (@buckley_simon) reported@SkyHelpTeam Same old reply I’m afraid very disappointed a fix looks like it’s 10 years away
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💙🦉Shelley🦉💙 (@shellbell1471) reported@PFofBirdwell @SkyHelpTeam I can't be bothered to sort this one out until my main problem been resolved. I know 🤔🙄
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Thom Collyer (@collyer_thomas) reported@SkyHelpTeam for the last three days our Sky Fibre has been constantly cutting out. We’ve tried resetting the router countless times and it’s done nothing to help it. What can we (or you) do?