Sky Outage Report in Merton, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Merton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (48%)
-
TV (29%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (3%)
Live Outage Map Near Merton, Oxfordshire, England
The most recent Sky outage reports came from the following cities: Oxford, Buckingham, Bicester and Middleton Stoney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
-
Huw Warren
(@Huwlarrr) reported
from
Great Milton, England
@SkyHelpTeam I can’t watch the AJ fight even though I’ve £25! Fix it now if I want my money back!
-
Gavin Coutts
(@gavcoutts) reported
from
Thame, England
@SkySportsPL @SkySports Jorginho a poor man’s Billy Gilmour #CFC
-
Lucy just Lucy💙
(@Macca_Luci) reported
from
Oxfordshire, England
@SkyUK this the second month you have taken full payment from me despite telling me you would refund 2 weeks worth of my bill because of equipment failure of new skyQ boxes under 6 months old failed and I had not tv service for 16 days. Why should I pay for your failure
-
Darren Townsend
(@ForrisHilier) reported
from
Bicester, England
@ianaddison @SkyUK There's rarely a problem with a Sky box that can't be solved with Google.
-
Marc Gillham
(@gilberto_21) reported
from
Padbury, England
Really really poor from @SkySportsNFL that a re run of the NBA is being prioritised over Redzone on Sky Sports Mix. Just beginning to question my subscription to @SkySports
-
Martin Cooper
(@BabydivaB) reported
from
Oxfordshire, England
@SkyUK can you tell me why we constantly have problems with WiFi connectivity? We even have the booster box in the hall way. (WiFi box in the living room) so it’s literally half way. Any help would be brilliant.......
-
max
(@FormuleMaxim) reported
from
Padbury, England
@SkySports @SkySportsF1 when they cut back to the studio is it just me or does it sound terrible and tinny? #SkyF1
-
DC
(@darrinclarke) reported
from
Thame, England
I appear to have tuned in to SkySportsChelseaFC ? I though @FulhamFC were the home team today @SkySports ? Always the bloody same big club bias crap.
-
Fergus Mosedale
(@FergusMosedale) reported
from
Radley, England
@SkySports Sky go is horrendous, never works and lets me down constantly. Sort it out Sky
-
Vicki Sunter
(@vicki_sunter) reported
from
Kidlington, England
@SkyHelpTeam @Linda90726024 There is an outage listed for OX5 so I assume it's a wider prob. Any chance of an estimated time for a fix?
-
Dave Howse
(@Daveeradicator) reported
from
Chinnor, England
@SkyUK I would like to say how unimpressed I am that following my sky q box hard drive crashing leaving me with no recording or access to anything apart from live tv and multi room not working because of this I have to wait nearly a month to get this fixed!Great customer service
-
Simon Cook 🇬🇧🐺
(@scook9914) reported
from
Arncott, England
I know it’s #WWFC but I’m rapidly losing interest in this #OLYWOL might **** off to the car & listen on the radio, if @premierleague do go ‘behind closed doors’ then @SkySports will be getting ****** off, rather not watch at all
-
Pablo Mari's English Son 🔮
(@AlfieRushen) reported
from
Oxfordshire, England
@SkySports @lfcmatt and you say we never care about you guys
-
tom andrews
(@tomandr14482112) reported
from
Cumnor, England
@SkySports @Carra23 Spot on Ferguson done exactly that when ronaldo went up against Ashley Cole, could never get the better of him so put him on the other wing .
-
E Barson Photo
(@EBarsonphoto) reported
from
Adderbury, England
@SkyHelpTeam what is going on?! Open reach appointment booked and never showed. Now been on the phone for over 2 hours after being told you’d call me back. No one is helping. If this is how you treat your loyal customers then we better leave.
-
Sarah McSweeney
(@mc_sweens) reported
from
Oxfordshire, England
@SkyUK how do I get support with a landline fault when online tools don’t fix the issue & you won’t accept calls?? I’m getting very frustrated with a very unhelpful service.
-
James Killen
(@jrkillen) reported
from
Bicester, England
@SkyUK is their a problem with Broadband in Bicester, unable to test connection and 45 mins to wait on the phone, not to mention I’ve had to chat to the family
-
Daniel Kerry MBE
(@Danny_Kerry) reported
from
Shabbington, England
Someone who can actually explain to me why after 15 weeks we are no further forward... @SkyHelpTeam @OpenreachHelp @Ofcom Stop treating me like an idiot, start showing some meaningful interest and customer care.
-
Lucy just Lucy💙
(@Macca_Luci) reported
from
Kidlington, England
😩 so being a sky vip diamond customer actually means sod all to @SkyUK because my skyQ is now proper broken and we’ve got to wait over2 weeks for an engineer, I just check for all sky services we have I paid them £216 last month that’s going to change
-
Nick Duval
(@NCD100) reported
from
Kidlington, England
@SkyHelpTeam @CountDuval Andy what Sky are saying here is it’s not their fault that your service isn’t working. Shame they have to rely on a network provider otherwise it would be perfect all the time
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
samantha
(@flyinbogwhoppit) reported
@SkyHelpTeam It's sorted seems it was canceled but your system didn't cancel it
-
Ruther
(@Ruther2) reported
Customer hell experience of being on interminable hold to @SkyUK *slightly* ameliorated by them playing the Sherlock theme at me …
-
Emma Burke
(@bigbadmutha74) reported
@SkyHelpTeam got new mobile today. Unable to activate sim or link sky ID. Called to request help and was told as ordered online it had created a new account. Been told unable to link to my existing sky ID and only solution was to send phone back and reorder over phone!! Really??
-
Matthew Lippe
(@MattLippe75) reported
@SkyUK I believe there are teething problems with Sky Glass & was advised to wait a few years before considering it. The problem with an Internet only connection is it leaves you vulnerable to receiving nothing if something catastrophic happens to the already crammed fibre technology.
-
Steve Jones
(@ste1jones) reported
@SK21878 @jessfearnehough @SkyUK Our virgin package went up to £140 a month, took me ages but got it down to £69 with faster bb speed, 2 boxes, full uhd and Netflix included - this includes a mobile SIM card worth £25 a month I don’t even use, still in the envelope in the drawer! Ask for that
-
Steve Mason
(@stevemeantime) reported
@SkyHelpTeam Hi - no outage (the tick goes green) however it says that it cannot find my hub. I then go through the power off/on process and get back to 2 green lights, nothing lit for internet.
-
coll
(@leecoll15) reported
@SkyHelpTeam It’s so frustrating not being able to contact anyone ! Why do you have a telephone number and then say we can’t help you with this problem at the minute ?
-
samantha
(@flyinbogwhoppit) reported
@SkyHelpTeam Found it but got at least a 45 min wait watchdog ofcom and the papers are going to find out about this u fone to cancel then that should be it but not with sky it seems hate to think how many people this happens to thank god I'm with gigclear now
-
lisa mooney
(@lisamoon85) reported
@SkyUK hi, could anyone inform me why I pay £170 a month but can’t get through to a person when I need help as a customer? Maybe invest in more telephone staff as I’m sure your profits allow that?
-
coll
(@leecoll15) reported
from
Hemel Hempstead, England
@SkyUK why is it so hard to contact your customer service team? You have been taking money for sky glass since Feb and I don’t have it !!! #CustomerService #customersupport #bad