Sky Outage Report in Merstham, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Merstham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Merstham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (54%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Merstham, Surrey, England
The most recent Sky outage reports came from the following cities: London, Croydon, Mitcham, Streatham, Crawley, Orpington, Sutton, East Grinstead, Dorking, Bromley, Carshalton, Hampton, Redhill, Surbiton and Sidcup.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Merstham, England
Latest outage, problems and issue reports in Merstham and nearby locations:
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK Are there problems in the SW2 area today? Terrible internet access.
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ralph
(@twotsky) reported
from
London, England
So I pay monthly for @SkySports to watch football. But you've decided to thats not good enough and elevated #ARSLEI to "Box Office" and £15 absolute liberty. Using the pandemic for slow creep towards pay per view. You can stick it.
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Tim McLoughlin
(@timmymc) reported
from
Merton, England
@SpursIrish @SpursOfficial @SkySports The fact that this has never happened before seems to have escaped their attention
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Stuart Bailey
(@stuartbailey276) reported
from
London, England
@SkySports Has never deserved an England cap. Far too many mistakes and championship at best.
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Mark Jones 🇪🇺 #rejoinEU
(@scubashotz) reported
from
Lambeth, England
@SkyUK my phone and broadband are not working. I can’t get through to a human on the phone and your site keeps telling me there is a problem. Why can’t I actually speak to someone?
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Fátima
(@fatidacorte) reported
from
Crawley, England
@SkyHelpTeam hi, I am having troubles with my intertnet I followed every step from you help page but it didn't work. I need my broadband working because I work from home
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Rhodri
(@booboobear_) reported
from
Cobham, England
@SkyHelpTeam Internet not working in KT11
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyUK @SkyHelpTeam hi my sky Q box isn’t working. I’ve turned everything on and off again and still nothing works. Nothing on the sky Q box or the mini boxes. Please fix!
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Sandy Bruce
(@Sandybruce_291) reported
from
Tandridge, England
@SkyHelpTeam So this is still an issue - presume you will be refunding a proportion for missed viewing caused by this?
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
Waking up on Mondays is always horrible but even worse is when none of the sky boxes appear to be working in the house. I’ve tried switching them all off at the mains, reconnecting each mini box to the Main Q box & still nothing. I’m not in the mood for this @SkyUK @SkyHelpTeam!
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
Just having the worst kind of Kafkaesque nightmare with @SkyHelpTeam - hours and hours and hours wasted trying to upgrade broadband and no further forward
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2
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Rhodri
(@booboobear_) reported
from
Cobham, England
@SkyHelpTeam It’s broken again 😞
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Lisa Woodman
(@Lewoodman) reported
from
Merton, England
@SkyHelpTeam have direct messaged if you can help ASAP
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L_E Toffee
(@L_EToffee) reported
from
Epsom and Ewell District, England
@ShrewUnlimited @Charliesteven33 @SkySports How on earth could you possibly know that the vast majority of people support it if they don't show it, clearly highlighting the utter nonsense of that argument.Its a very simple gesture, if someone is not willing to support the message i'm absolutely certain i know what they are
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam but then didn’t. It comes back it disappears. The call centre is saying everyone must call in but can’t get through. Clearly a wider issue although your online checks that we have to do say not. Can you investigate please?
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Citizen of nowhere
(@ingoiolo81) reported
from
Merton, England
I started watching #Cobra. Ok, solar flairs and ******* Home Secretary are credible, but a competent moderately sympathetic Tory PM? Come on @SkyUK, that’s ridiculous
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fraser
(@_fraser_s) reported
from
Epsom and Ewell District, England
@SkyUK house move.... TV engineer 8-5 call out, arrived at 4.30pm with no contact all day to confirm the time, helpful! Internet should have gone live yesterday any time until midnight and nothing after waiting 2 weeks! Terrible service Sky
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Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
Neville is actually apologising because #Arsenal have scored !! “I’m sorry for those at home “ 😡1-0 to The Arsenal 🎼🎼now the #SkySports commentators are willing Liverpool to score ! And look, they have 1-1 DAMN !#COYG good save Leno but Mane tap-in in the rebound
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Rhodri
(@booboobear_) reported
from
Cobham, England
@SkyHelpTeam Internet is broken in #Cobham again 😕
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Jones
(@chrisjones74) reported
@1MickyHazard I agree that caps get thrown around like confetti .. but he said .. and I quote "you're a bad player if you don't play for your country" .. I just think he's on there for the wind up .. he's @SkySports Adrian Durham
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Karl Vogts Sings
(@karlvogts) reported
@SkyHelpTeam Hey, my upcoming bills are more expensive than I have agreed on my new contract. Can you help?
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helen desmond
(@helendes) reported
@SkyHelpTeam have just been cut off in a call with your support team after nearly an hour trying to sort out a problem - can someone contact me!
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AndyMcWell-S_C_F_C
(@amcscfc) reported
@SkyHelpTeam Hi there... I made a call in Dec' to cancel my subscription.. on the call I was told that all I needed to do had been done & my services would automatically be restricted from a future date. That date has now passed & I still have connection. I have cancel My DD.
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ACID23
(@MajinAcid23) reported
@moswaqqz @UtdDistrict @SkySports If I were Luke Shaw, I'd be adamant and stick to my guns. It's then down to the FA to prove this wasn't said via the recording on the referees microphone
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Sandy_SY
(@Sandy_SY56) reported
@SkySports Do other top teams have a problem of mentality because they can't even score against some fridge, weakling on the air, tackle merchant, fullback who can't even attack, and a keeper who can't catch a single cross? I fix it for you.
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Laura Hunter
(@LauraHunter315) reported
@SkyHelpTeam Hi I’ve been having issues with my broadband, is there any way to get it sorted without having to call?
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arby
(@RachelBrennan1) reported
@SkyUK how can i actually speak to a human being and not a recording that points me to online help? Of course i have already done all that hence the call to speak to someone
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Mr Endowed
(@daramola4444) reported
@SkySports Big lie , just to defend the ref poor decision
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Ann Morton
(@ann0401annie) reported
When you are working from home & are having ongoing broadband & phone issues for more than 5 days. A recorded message saying we are aware is not enough info, please help @SkyHelpTeam