Sky Outage Report in Haslemere, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Haslemere, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 29: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Haslemere, Surrey, England
The most recent Sky outage reports came from the following cities: Guildford, Aldershot and Farnham.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| Aldershot |
Internet | |
| Farnham |
Phone | |
| Aldershot |
Internet | |
| Aldershot |
Internet | |
| Guildford |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Haslemere, England
Latest outage, problems and issue reports in Haslemere and nearby locations:
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ron ruttle
(@RonRuttle) reported
from
Lindford, England
@SkyHelpTeam Need to change your name and remove the help part.useless doesn't come near to what a lack of help you have been.
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nick hurst
(@gbr_noah) reported
from
Steep, England
@SkyHelpTeam I have lost count of the number of times we have reset main box, mini boxes or the hub. We are@paying for a service that is not being delivered
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Alison Stallard
(@AliStallard1) reported
from
Ewhurst, England
@SkyHelpTeam please help. Elderly father has struggled for 3 days now with no signal. Cannot get through by phone. Who should we ring? Appears to be SkyQ remote problem.
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Ed Ives-Wara CMgr MCMI
(@ediveswara) reported
from
South Warnborough, England
@SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam
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Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.
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Kate Hutchings
(@TheHutchenator) reported
from
Liphook, England
@SkyHelpTeam Thank you. It shouldn’t be this hard to be able to get a contact number for customer support where you can actually speak to someone.
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Sir Fran Walsingham
(@haughtonk9) reported
from
Godalming, England
@SkyHelpTeam Can’t ring my landline number. Stopping direct debit till it’s sorted. This lack of service and the inability to talk to anyone is rubbish.
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Joel Robison
(@joelrobison_) reported
from
Aldershot, England
@SkyHelpTeam had an engineer in to fix a problem with the phone, but now the broadband is not connecting all day since he's been. Any way to fix this as it's impossible to work from home without internet.
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Brighty68 ⚽⚫⚪⚽
(@BrightLouise) reported
from
Aldershot, England
Having so much trouble with activating Sky Glass Delivered Thursday, over 6 hours on the phone, still not sorted. Been a customer for 17 years. Loosing the will.. @SkyHelpTeam @skytv #skyglass
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Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam I have been on the phone for an hour. It doesn't work and they have called an engineer for tomorrow. Not happy. 24 hours no work and no home schooling possible.
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Denise Gover
(@Denwazza) reported
from
Alton, England
@Lewis47234913 @SkyHelpTeam Don’t bother. I’m 7-8 weeks in waiting for super fast broadband and we’ve had no internet in all that time. Customer service keep telling me it’s open reach but no one is connecting us. 5 children, (3 school age) and 1 adult working at home and no internet at all.
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nick hurst
(@gbr_noah) reported
from
Steep, England
@SkyHelpTeam The problem is that both mini boxes freeze and/or go mute for seconds or minutes when first switched on. Sometimes it lasts 10 mins. Occasionally it lasts over an hour.
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ron ruttle
(@RonRuttle) reported
from
Lindford, England
@SkyHelpTeam can we have an update on the broadband issues in gu35 area
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Rob Hunt
(@rhunt321) reported
from
Northchapel, England
@SkySports pundits condemning European super league. But you know what would really help lads ? Refusing to show it...
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Hollie ✨
(@ohheeyitshollie) reported
from
Alton, England
@Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!
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Nina Lambkin
(@NinaL1976) reported
from
Easebourne, England
@SkyUK why am I paying a fortune each month for a service that freezes, pixelates and jumps! Cant watch a whole program and Can’t get through to a human, totally awful service! 😡
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Mark P Tickner
(@mptickner) reported
from
Chilworth, England
@SkyHelpTeam @AnnaDunphy More #sky+ errors and issues to try and force people over to #SkyQ
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Paul Inkster
(@InksterPaul) reported
from
Aldershot, England
@SkySports you're sending mixed messages , the knee is supposed to be to support inclusion for everyone and not the BLM organisation you said yet everytime I watch your channel theres some1 saying its BLM and that's a organisation I do not support.
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John ramsden
(@Johnramsden7) reported
from
Godalming, England
@SkySports @premierleague been a football season ticket holder since 1986 - if VAR carries on ruining football then will not renew and cancel sky - your choice but in 5 years you may find empty stadiums the normal as fans leave
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nick hurst
(@gbr_noah) reported
from
Steep, England
@skyuk. This service really sucks. Internet failure at 15.55. Called the support line who said there’s no problem on the line. Engineer booked for Thurs pm. Turns out there’s an outage across the whole area. Why did your support desk not know this?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jim
(@mcmuffinfrog) reported
@FogartyFoggy @SkySports Good get ******** out of our club. If you cant read a simple message without trying to associate it with a far right registered company of the same name we don't want you.
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Hollz
(@HollsB88) reported
@SkyUK please help! Need to speak to someone regarding our sky bill increasing alot and we have no clue why! Just after Xmas this isn't ideal but can't get through to talk to anyone
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Graham
(@bigmal1872) reported
@SkyHelpTeam Hi, I am totally fed up with SKY Broadband - that’s over a week now I’ve been getting intermittent service. And today has been the worst yet. Why are you not communicating problems to customers?
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nickyd
(@DeadmanNicky) reported
@SkyHelpTeam After speaking to @SkyHelpTeam every day since 23rd December and getting fobbed off with excuses it came to light it was a wider issue affecting 200 households in the area. An Open Reach engineer fixed the problem today, rubbish customer service @SkyHelpTeam, there are no excuses
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Allison Richardson
(@AllisonRichard9) reported
@SkyHelpTeam That doesn’t work I don’t have the option to decline the sms and if I hang on the. I get cut off
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Tom Joyce
(@tomjoyce91) reported
@SkyHelpTeam Click to fix ??
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Janie Wingate
(@wingers_45) reported
@SkyHelpTeam In which case I will be cancelling my subscription. This is completely unacceptable service to keyworkers during a t4 lockdown. We will be finding another provider ASAP.
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Ian Leach
(@posbyonechop) reported
from
Aberdeen, Scotland
@SkyHelpTeam This tells me that no I can’t do it easily and without buying a transmitter. #sadtimes but thanks for your help. (Could you RT my original tweet for me in case someone has sussed it?)
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𝒁𝑨𝑯𝑰𝑹
(@ZahirXBL) reported
@SkyHelpTeam why is my wifu so slow getting kicked out of my game lagging and everything
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David Singleton
(@Sigs67) reported
@SkyUK We've just had fibre broadband installed (which I had to set up myself) & the file download speeds for my partner who is working from home is seriously poor. Her work files are taking ages to download? Any ideas please?