Sky Outage Report in Haslemere, Surrey, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Haslemere, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 15: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (46%)
-
TV (31%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Haslemere, Surrey, England
The most recent Sky outage reports came from the following cities: Cranleigh, Aldershot, Guildford and Farnham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| TV | ||
| TV | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Haslemere, England
Latest outage, problems and issue reports in Haslemere and nearby locations:
-
nick hurst
(@gbr_noah) reported
from
Steep, England
@SkyHelpTeam I have lost count of the number of times we have reset main box, mini boxes or the hub. We are@paying for a service that is not being delivered
-
Kate Hutchings
(@TheHutchenator) reported
from
Liphook, England
@SkyHelpTeam Thank you. It shouldn’t be this hard to be able to get a contact number for customer support where you can actually speak to someone.
-
Simm Minogue
(@simm_minogue) reported
from
Whitehill, England
@SkyHelpTeam Really poor signal over last few weeks in GU35. Weather hasn’t been terrible and should get a really quick WiFi backup to stop this happening. Whats going on?
-
Ed Ives-Wara CMgr MCMI
(@ediveswara) reported
from
South Warnborough, England
@SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam
-
ron ruttle
(@RonRuttle) reported
from
Lindford, England
@SkyHelpTeam can we have an update on the broadband issues in gu35 area
-
Sir Fran Walsingham
(@haughtonk9) reported
from
Godalming, England
@SkyHelpTeam Can’t ring my landline number. Stopping direct debit till it’s sorted. This lack of service and the inability to talk to anyone is rubbish.
-
Paul Burgman Press Photographer
(@Burgy_Tog) reported
from
Guildford, England
*******! @SkySports talk some bollocks
-
nick hurst
(@gbr_noah) reported
from
Steep, England
@SkyHelpTeam The problem is that both mini boxes freeze and/or go mute for seconds or minutes when first switched on. Sometimes it lasts 10 mins. Occasionally it lasts over an hour.
-
ron ruttle
(@RonRuttle) reported
from
Lindford, England
@SkyHelpTeam Need to change your name and remove the help part.useless doesn't come near to what a lack of help you have been.
-
Hollie ✨
(@ohheeyitshollie) reported
from
Alton, England
@Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!
-
Ska'd for life
(@aggydo1) reported
from
Pulborough, England
@SkyHelpTeam Nearly 8 days with intermittent internet and no way of getting any help after using the online guide! WhAt am I supposed to do now!?
-
Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam I have been on the phone for an hour. It doesn't work and they have called an engineer for tomorrow. Not happy. 24 hours no work and no home schooling possible.
-
Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.
-
SeeTarno12 #StaySafeStayHome
(@SeeTarno12) reported
from
Lindford, England
PSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.
-
Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
-
iansmith
(@liphooksmudger) reported
from
Liphook, England
@SkyHelpTeam hi Sky, my Internet and phone went down last Thursday and after eventually getting though to you by phone it was discovered there was a problem that Openreach needed to fix. Sky logged a job and by Saturday my internet was back but I’m still without a phone service
-
Luvo
(@luvo09) reported
from
Guildford, England
@SkySports Just went to watch a bit of the Arsenal game to find that you want me to pay on top of my subscriptions to both Sky and BT sport. I’ll call tomorrow to cancel - short term gain, long term loss! 20 years plus customer- Adios 👋🏻
-
iansmith
(@liphooksmudger) reported
from
Liphook, England
@SkyHelpTeam terrible connectivity issues for sky broadband in Liphook Hampshire for the last 3 days, what’s going on?
-
nick hurst
(@gbr_noah) reported
from
Steep, England
@skyuk. This service really sucks. Internet failure at 15.55. Called the support line who said there’s no problem on the line. Engineer booked for Thurs pm. Turns out there’s an outage across the whole area. Why did your support desk not know this?
-
Alison Stallard
(@AliStallard1) reported
from
Ewhurst, England
@SkyHelpTeam please help. Elderly father has struggled for 3 days now with no signal. Cannot get through by phone. Who should we ring? Appears to be SkyQ remote problem.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Kay Grieveson
(@kaysafc73) reported
@SkyHelpTeam I've just ran the test and it said there is an outage in my area. I did get connection for about an hour earlier but it's gone off again.
-
Christopher Bell
(@digibell) reported
from
Bognor Regis, England
@SkyUK Your customer service is so consistently poor because you don’t listen, you give incorrect information, you try to sell things not compatible with my needs or property, you fail to do what you promise and this all ends up in hours and hours of calls to you, every time !
-
Draycott Photography
(@ianhrp) reported
So looks like I am joining the long queue of people waiting for a delivery from @DPDgroup_news a new phone from @SkyHelpTeam meant to be delivered yesterday, didn't arrive, and today no further update. Sky says they can't help as they left them & number for #DPD no one answers.
-
Mike of the Living Dead 🎃🎃🎃 🏴
(@Michael41082077) reported
@SkyHelpTeam Hi, is there any maintenance in the area caldicot south wales ? Every night this week, 9.30 pm my internet goes down I work from home 4-10pm. I've had to start early to finish the previous days work. it's been a nightmare.
-
Dr Colette Balmain ⁷
(@ColetteBalmain) reported
@SkyHelpTeam My broadband is down. It keeps on disconnecting. This happened earlier this year and I thought it was fixed. I cannot be without broadband as I work from home.
-
Matthew Piggins
(@Mattdros) reported
@SkyHelpTeam Need support making complaint. Cancelled Sky when we moved and packaging sent for us to return equipment. Never arrived. Made 3 further calls, each time was told packaging was resent. Never arrived. Have now been charged for equipment 5 days before Xmas. Further call
-
AndrewHarrison
(@Legendof1983) reported
@Bruce_Ball27 @SkySports I ended up watching the game on mute as that was the worst commentary I’ve ever heard.The saddest part is there will more than likely be a decent commentary pair for the City vs Liverpool game tonight.
-
Rick
(@rickrunsaround) reported
@SkyHelpTeam internet has been down since Tuesday, been fed a pack of lies about openreach. Now you’re telling me you can’t do anything until 3rd Jan and no managers are available
-
Alison Roos
(@mrsalisonroos) reported
@SkyHelpTeam trying to redeem vip reward - phone screen gets stuck after it’s ‘checked my offer details’ and your phone system goes round in a loop and I cannot get to talk to a human being. Can u pls help? Thx
-
Paul
(@8gzd8k76nM) reported
@HOJUUK @SkyHelpTeam are you really that thick? No company is going to pay for an engineer to come out, that by the way costs £120 to do, and fix a fault on a line when that customer isn't in contract are they? Thats not how a business is run. What you've effectively done is the exact thing Sky