Sky Outage Report in Haslemere, Surrey, England
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Haslemere, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Haslemere, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Haslemere, England
The most recent Sky outage reports came from the following cities: Guildford, Aldershot, Bordon, and Cranleigh.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 3 days ago |
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Wi-fi | 6 days ago |
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Wi-fi | 9 days ago |
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TV | 11 days ago |
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TV | 12 days ago |
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Internet | 19 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Haslemere, England
Latest outage, problems and issue reports in Haslemere and nearby locations:
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nick hurst (@gbr_noah) reported from Steep, England@SkyHelpTeam The problem is that both mini boxes freeze and/or go mute for seconds or minutes when first switched on. Sometimes it lasts 10 mins. Occasionally it lasts over an hour.
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Hollie ✨ (@ohheeyitshollie) reported from Alton, England@Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!
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Ed Ives-Wara CMgr MCMI (@ediveswara) reported from South Warnborough, England@SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam
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Sir Fran Walsingham (@haughtonk9) reported from Godalming, England@SkyHelpTeam Can’t ring my landline number. Stopping direct debit till it’s sorted. This lack of service and the inability to talk to anyone is rubbish.
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iansmith (@liphooksmudger) reported from Liphook, England@SkyHelpTeam hi Sky, my Internet and phone went down last Thursday and after eventually getting though to you by phone it was discovered there was a problem that Openreach needed to fix. Sky logged a job and by Saturday my internet was back but I’m still without a phone service
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Paul Burgman Press Photographer (@Burgy_Tog) reported from Guildford, England*******! @SkySports talk some bollocks
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Luvo (@luvo09) reported from Guildford, England@SkySports Just went to watch a bit of the Arsenal game to find that you want me to pay on top of my subscriptions to both Sky and BT sport. I’ll call tomorrow to cancel - short term gain, long term loss! 20 years plus customer- Adios 👋🏻
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Paul Varcoe (@Varcs) reported from Odiham, England@SkyHelpTeam I have been on the phone for an hour. It doesn't work and they have called an engineer for tomorrow. Not happy. 24 hours no work and no home schooling possible.
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Paul Varcoe (@Varcs) reported from Odiham, England@SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.
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Simon Lane (@lane850) reported from Flexford, England@WillGreenwood @BrianODriscoll @lionsofficial @Springboks @SkySports What a hit, went down in instalments 💥 Brutal test that one
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ron ruttle (@RonRuttle) reported from Lindford, England@SkyHelpTeam Need to change your name and remove the help part.useless doesn't come near to what a lack of help you have been.
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ron ruttle (@RonRuttle) reported from Lindford, England@SkyHelpTeam can we have an update on the broadband issues in gu35 area
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nick hurst (@gbr_noah) reported from Steep, England@SkyHelpTeam I have lost count of the number of times we have reset main box, mini boxes or the hub. We are@paying for a service that is not being delivered
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Ska'd for life (@aggydo1) reported from Pulborough, England@SkyHelpTeam Nearly 8 days with intermittent internet and no way of getting any help after using the online guide! WhAt am I supposed to do now!?
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iansmith (@liphooksmudger) reported from Liphook, England@SkyHelpTeam terrible connectivity issues for sky broadband in Liphook Hampshire for the last 3 days, what’s going on?
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Lord Mess (@stevemessenbird) reported from Normandy, EnglandI pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Simm Minogue (@simm_minogue) reported from Whitehill, England@SkyHelpTeam Really poor signal over last few weeks in GU35. Weather hasn’t been terrible and should get a really quick WiFi backup to stop this happening. Whats going on?
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Kate Hutchings (@TheHutchenator) reported from Liphook, England@SkyHelpTeam Thank you. It shouldn’t be this hard to be able to get a contact number for customer support where you can actually speak to someone.
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Alison Stallard (@AliStallard1) reported from Ewhurst, England@SkyHelpTeam please help. Elderly father has struggled for 3 days now with no signal. Cannot get through by phone. Who should we ring? Appears to be SkyQ remote problem.
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SeeTarno12 #StaySafeStayHome (@SeeTarno12) reported from Lindford, EnglandPSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jane ✨❄️2023❄️ love laugh be happy✨ (@janekleimunt) reported@SkyHelpTeam I appreciate that but it’s been a couple of months with the same response & for a company like Sky it’s ridiculous poor tbh. Customers are missing out! You need to pass this to higher up the ladder because I’m not wearing it much longer tbh. I want to be able to access like other
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Lyn Magee (@LynMagee1) reported@OpenreachHelp @OpenreachHelp still no update from @SkyHelpTeam they are saying it’s still your issue. Have requested incident reference number as this is ridiculous a “telephone exchange issue” is taking 9 days to fix and a subsea cable was fixed in 2 days ….
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🤠 (@PeaceOfWorldPlz) reported@MartinKJonatha1 @SkySports Lol the issue is you lied
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Sunny (@SunnyNineFive) reported from Dudley, England@SkyHelpTeam hi, how do I log in to Disney plus on sky when I keep getting error 83? Says it's an issue with the device you are trying to view it on
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Stuart Jones (@stjones72) reported@SkyHelpTeam please help, engineer and cust serv incompetent. Engineer misdiagnose problem, tell me sky no longer support where sky positioned dish so missing channels cannot be fixed . I pay for local company who fix problem and nothing to do with dish and simple cable problem
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Ryan (@iiiMe3P) reported from Littlehampton, England@SkyHelpTeam It is due to cancel on the 15th. I am moving house very soon, I was asked which address I need it sent too in which I asked how long it would take, I was told it would be around a week which meant my current address would be fine but time is running out
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Stuart Jones (@stjones72) reported@SkyHelpTeam Yes Jason, they tell me they would never support my dish again as on chimney (normal standard house). I did what anybody would do to get there tv working as sky basically ditching support for so called VIP customer of 30 years
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Susan Tweddle (@SusanTweddle4) reported@SkyHelpTeam Still nothing from Sky team - no help, no contact again - so frustrated and disappointed? How do I lodge a formal complaint?
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Georgie Overall (@OverallGeorgie) reported@SkyHelpTeam my internet has been terrible the last month or so and I can’t even get through to speak to anyone. Can someone help?
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Gakpo and Nunez FC (@Eddieambrose077) reported@AnfieIdEdito @SkySports Is this guy serious? i have never in my life watched jones play football and thought 'damn he dribbles like ronaldinho' NEVER!