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Sky Outage Report in Haslemere, Surrey, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Haslemere, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Sky

Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Haslemere, England

The most recent Sky outage reports came from the following cities: Guildford, Aldershot, Bordon, and Cranleigh.

CityProblem TypeReport Time
Guildford Internet 4 days ago
Aldershot Wi-fi 7 days ago
Guildford Wi-fi 10 days ago
Bordon TV 12 days ago
Cranleigh TV 13 days ago
Cranleigh Internet 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • PDF53
    Paul D Fatchett (@PDF53) reported from Aldershot, England

    @SkySports Poor love....

  • Steve_Guildford
    Stephen Batterbury MARLA (@Steve_Guildford) reported from Albury, England

    @SkyHelpTeam Yet again you have surpassed yourselves with your level of customer service. Monday’s business hours pretty much over and done and despite your promise that someone would call me today, alas they have not.

  • Burgy_Tog
    Paul Burgman Press Photographer (@Burgy_Tog) reported from Guildford, England

    *******! @SkySports talk some bollocks

  • hough_and_stuff
    Gina Hough (@hough_and_stuff) reported from Godalming, England

    @SkyHelpTeam I’m at the end of my tether with the poor quality of signal with Sky broadband. It’s nothing to do with the amount of useage. The BT router before dealt with it effortlessly. All areas of house covered with no problem. Massive contrast.

  • lillosays
    Simon Lill (@lillosays) reported from Farnham, England

    @SkyHelpTeam another firmware update overnight and another morning with no Wi-Fi. Really bad processes your end. Contact me.

  • JackTomson2
    Jack Tomson (@JackTomson2) reported from Godalming, England

    @SkyHelpTeam Hi, I’ve been trying to do this for 3 days now so I’d like to be put in contact with someone who can do this for me so I’m sure it’s been done. Any help would be really appreciated.

  • simm_minogue
    Simm Minogue (@simm_minogue) reported from Whitehill, England

    @SkyHelpTeam Really poor signal over last few weeks in GU35. Weather hasn’t been terrible and should get a really quick WiFi backup to stop this happening. Whats going on?

  • SeeTarno12
    SeeTarno12 #StaySafeStayHome (@SeeTarno12) reported from Lindford, England

    PSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.

  • Daniely79
    Dan (@Daniely79) reported from Godalming, England

    @SkyHelpTeam absolutely disgusting service charging me for a new box because my old one isn’t working. Pay you £100 a month for this

  • SeeTarno12
    SeeTarno12 (@SeeTarno12) reported from Lindford, England

    @SkyUK please fix your ISP services, I am trying to game with friends and being thrown off the network 7 times in 30 minutes is making it borderline impossible. This is inexcusable! Fix. Your. Network.

  • bjwlfc
    Belinda Wells (@bjwlfc) reported from Bordon, England

    @SkyHelpTeam £5.50 extra now on my bill, I’ve been customer for over 20 years you are seriously taking the mick!! I’m seriously considering leaving!!

  • lane850
    Simon Lane (@lane850) reported from Flexford, England

    @WillGreenwood @BrianODriscoll @lionsofficial @Springboks @SkySports What a hit, went down in instalments 💥 Brutal test that one

  • bjwlfc
    Belinda Wells (@bjwlfc) reported from Bordon, England

    @SkyHelpTeam So you want to lose a valued customer!! Joke!!

  • TimboBagginses
    Tim F (@TimboBagginses) reported from Guildford, England

    The @SkySports subscription via mobile/Google Play is such a scam. I'm missing my 3rd march today because of problems & their team flat out ignoring emails/requests to fix it. Really really poor customer service. This is why illegal streaming happens, I'm paying for this rubbish.

  • JamieNite66
    PSE Strategic Consultants Jamie Knight (@JamieNite66) reported from Alton, England

    @SkySports Lol, I can just imagine it the arguments about poor delivery into the box and lack of concentration.

  • BenJimmison
    Ben Jimmison (@BenJimmison) reported from Chiddingfold, England

    @SkySportsPL @SkySports VAR decision should be made in real time, no slow mos or freeze frames!

  • liphooksmudger
    iansmith (@liphooksmudger) reported from Liphook, England

    @SkyHelpTeam hi Sky, my Internet and phone went down last Thursday and after eventually getting though to you by phone it was discovered there was a problem that Openreach needed to fix. Sky logged a job and by Saturday my internet was back but I’m still without a phone service

  • aggydo1
    Ska'd for life (@aggydo1) reported from Pulborough, England

    @SkyHelpTeam Nearly 8 days with intermittent internet and no way of getting any help after using the online guide! WhAt am I supposed to do now!?

  • Varcs
    Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam It's great putting up a link to the issue, but we can't access the link OUR BROADBAND ISN'T WORKING! 😂

  • Tennantbabe1
    𝓢𝓪𝓶𝓝𝓓𝓮𝓪𝓷78 👋🧼 (@Tennantbabe1) reported from Bordon, England

    @SkyUK @SkyHelpTeam Broadband was iffy at best yesterday but today it has been up and down (mostly down🤬) ALL DAY!! 😭It is evident I am not the only one. Many rely on internet access to actually work from home in these times.... #skybroadband

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MrWood1990
    Mark Wood (@MrWood1990) reported

    @SkyHelpTeam Got a problem with WiFi problem on my phone its say dns

  • f1broadcasting
    Motorsport Broadcasting (@f1broadcasting) reported

    Announcement from @SkyUK this morning that it will donate over £1 million to @LewisHamilton's @mission44 charity, "to help tackle high rates of school exclusions among Black students as part of a new two-year partnership."

  • orchard_chronic
    G funk (@orchard_chronic) reported

    @virginmedia Im away anyway now , @SkyUK being installed tomorrow. I just want to cancel my package.

  • JoshB_Bourbonss
    Josh Brown (@JoshB_Bourbonss) reported

    @SkyHelpTeam Day three of sky broadband messing up, please no one buy a sky product or service. Absolutely doing my head in.

  • Jessica68228662
    Jessica (@Jessica68228662) reported

    @SkyHelpTeam But I got told I would be emailed it? Why have I not received it? Please help me

  • GPedliham
    G. Pedliham 2 💙💗🤍💗💙🌈 (@GPedliham) reported

    @SkyUK Internet down again. A regular occurrence particularly on a Monday morning

  • mcdonchr
    Chris Mcdonald (@mcdonchr) reported

    @skyuk To be fair I have found a solution now, connected a screen mirroring adaptor to the Glass screen, connect your laptop then use Sky Go, the user interface is much better and the software works!!! Just shows what an utter fail your Sky Glass product is….

  • stephen1985manu
    MANCSTASTEVO (@stephen1985manu) reported

    @SkyHelpTeam Is there any tv or streaming service where u just get sports only and if so how much please

  • lrhwsn
    Laurie 3000 (@lrhwsn) reported

    @SkyHelpTeam internet down at Crathes, Banchory, none of the links you’ve previously posted to check the service are available or working either. Any time frame for when either will be fixed?

  • nikki8908
    Nikki Jane (@nikki8908) reported

    @SkyHelpTeam my VIP rewards etc have vanished from my account for the 5th time since October 26th when my Glass was put in!! Not acceptable. Want it sorted, & not holding for 49mins for someone on the phone. Can you help ?