Sky Outage Report in Haslemere, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Haslemere, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 12: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Haslemere, Surrey, England
The most recent Sky outage reports came from the following cities: Guildford, Aldershot and Farnham.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| Aldershot |
Internet | |
| Farnham |
Phone | |
| Aldershot |
Internet | |
| Aldershot |
Internet | |
| Guildford |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Haslemere, England
Latest outage, problems and issue reports in Haslemere and nearby locations:
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ron ruttle
(@RonRuttle) reported
from
Lindford, England
@SkyHelpTeam can we have an update on the broadband issues in gu35 area
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Mark P Tickner
(@mptickner) reported
from
Chilworth, England
@SkyHelpTeam @SkyUK Sort out the stability of video and the audio stutter loss on channel 597
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Hollie ✨
(@ohheeyitshollie) reported
from
Alton, England
@Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!
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Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam I have been on the phone for an hour. It doesn't work and they have called an engineer for tomorrow. Not happy. 24 hours no work and no home schooling possible.
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Joel Robison
(@joelrobison_) reported
from
Aldershot, England
@SkyHelpTeam had an engineer in to fix a problem with the phone, but now the broadband is not connecting all day since he's been. Any way to fix this as it's impossible to work from home without internet.
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Nina Lambkin
(@NinaL1976) reported
from
Easebourne, England
@SkyUK why am I paying a fortune each month for a service that freezes, pixelates and jumps! Cant watch a whole program and Can’t get through to a human, totally awful service! 😡
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Rob Hunt
(@rhunt321) reported
from
Northchapel, England
@SkySports pundits condemning European super league. But you know what would really help lads ? Refusing to show it...
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Ed Ives-Wara CMgr MCMI
(@ediveswara) reported
from
South Warnborough, England
@SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam
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Mark P Tickner
(@mptickner) reported
from
Chilworth, England
@SkyHelpTeam @AnnaDunphy More #sky+ errors and issues to try and force people over to #SkyQ
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ron ruttle
(@RonRuttle) reported
from
Lindford, England
@SkyHelpTeam Need to change your name and remove the help part.useless doesn't come near to what a lack of help you have been.
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Denise Gover
(@Denwazza) reported
from
Alton, England
@Lewis47234913 @SkyHelpTeam Don’t bother. I’m 7-8 weeks in waiting for super fast broadband and we’ve had no internet in all that time. Customer service keep telling me it’s open reach but no one is connecting us. 5 children, (3 school age) and 1 adult working at home and no internet at all.
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Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.
-
nick hurst
(@gbr_noah) reported
from
Steep, England
@SkyHelpTeam I have lost count of the number of times we have reset main box, mini boxes or the hub. We are@paying for a service that is not being delivered
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John ramsden
(@Johnramsden7) reported
from
Godalming, England
@SkySports @premierleague been a football season ticket holder since 1986 - if VAR carries on ruining football then will not renew and cancel sky - your choice but in 5 years you may find empty stadiums the normal as fans leave
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nick hurst
(@gbr_noah) reported
from
Steep, England
@SkyHelpTeam The problem is that both mini boxes freeze and/or go mute for seconds or minutes when first switched on. Sometimes it lasts 10 mins. Occasionally it lasts over an hour.
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nick hurst
(@gbr_noah) reported
from
Steep, England
@skyuk. This service really sucks. Internet failure at 15.55. Called the support line who said there’s no problem on the line. Engineer booked for Thurs pm. Turns out there’s an outage across the whole area. Why did your support desk not know this?
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Brighty68 ⚽⚫⚪⚽
(@BrightLouise) reported
from
Aldershot, England
Having so much trouble with activating Sky Glass Delivered Thursday, over 6 hours on the phone, still not sorted. Been a customer for 17 years. Loosing the will.. @SkyHelpTeam @skytv #skyglass
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Paul Inkster
(@InksterPaul) reported
from
Aldershot, England
@SkySports you're sending mixed messages , the knee is supposed to be to support inclusion for everyone and not the BLM organisation you said yet everytime I watch your channel theres some1 saying its BLM and that's a organisation I do not support.
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Stu Pin up blue ⭐️⭐️
(@pinupblue01) reported
from
Petersfield, England
@1968bonner @SkySports Even Souness said red and he was a ***** bastard . . . . . Carragher ‘should be an orange card’ couldn’t make it up !! . . . . We will never be mastered, by no northern . . . . #KTBFFH
-
zo
(@zooooeee_x) reported
from
Godalming, England
@SkyHelpTeam False alarm it's back up and running thanks for your help!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Alexander Davis
(@MrDavisCSIT) reported
@SkyHelpTeam anyone actually studied user experience at sky? Been told to call you at 10pm by your own app to then be told to redo all the tests the app did only to be told 15 minutes later that the support team was closed!
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Craig Thornton 🇺🇦 🇬🇧
(@ThorntonCraig) reported
@SkyHelpTeam To speak to some one other than a robot who can’t help! I need to cancel my broadband contract
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Sarcoxy
(@LittleRedRhino) reported
Never ever ever ever ever ever ever ever ever ever ever ever ever ever use @SkyUK broadband
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Benjamin Mayo
(@bzamayo) reported
@xCHROMATICA @9to5mac @SkyUK oh really? that kinda sucks
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Noonoo18
(@nessiemcc) reported
@SkyUK . I’ve now taken 2 days off work to wait for one of your engineers. 1st one cancelled last minute, 2nd one went to incorrect property. Unbelievable, shocking service. You should be ashamed of yourselves.
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Charlie
(@redvendicatore) reported
@SkyHelpTeam Doesn't help, allows you to change your "Buy & Keep delivery address" (which is correct). Doesn't allow you to change/edit household acct address (which is wrong)
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Jaliachar
(@jmellis1968) reported
@3retro_ @sid_lambert THE most ‘Stating the Bleeding Obvious’ co-commentator on @SkySports! Awful!!!! Genuinely remember him once say ‘If he had taken that chance it would’ve been a goal’!
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Rebecca Throup
(@beckthroup1) reported
@SkyUK I’ve no signal please help me get me tv back working. This is annoying!!
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Nichola
(@nickytev) reported
@SkyHelpTeam we bought a film last to have until 1st August and todays it's deleted. Help please
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sabah
(@sparklysabz) reported
@SkyHelpTeam I've done all the checks and it's still not working