Sky Outage Report in Haslemere, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Haslemere, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Haslemere, Surrey, England
The most recent Sky outage reports came from the following cities: Guildford, Petersfield and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 Cranleigh |
Total Blackout | |
| Guildford |
Internet | |
| Petersfield |
TV | |
| Guildford |
Internet | |
| Aldershot |
Internet | |
| Farnham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Haslemere, England
Latest outage, problems and issue reports in Haslemere and nearby locations:
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Gina Hough
(@hough_and_stuff) reported
from
Godalming, England
@SkyHelpTeam I’m at the end of my tether with the poor quality of signal with Sky broadband. It’s nothing to do with the amount of useage. The BT router before dealt with it effortlessly. All areas of house covered with no problem. Massive contrast.
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Phil O'Connor
(@PhilOCPhotos) reported
from
Grayshott, England
Hate the way @SkySports have designed their website in a way that when the TV is down and you can’t actually watch anything you can’t TALK to anyone either to solve the problem. I’ve made a little video if you are remotely interested Sky.
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Simon 'Whippet'..
(@s_reynolds808) reported
from
Tongham, England
No internet ... @SkyUK down all day ....
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Mike Owens
(@Mike_Owens_4638) reported
from
Farnham, England
You’ve played a blinder #Sky. Forced me to come back to your broadband and now havenet connected me on the date stated. Looks like my 30 day cooling off period will be utilised to its max! Poor service. @SkyHelpTeam I’m now on hold... 10 mins and counting!
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SeeTarno12
(@SeeTarno12) reported
from
Lindford, England
@SkyUK please fix your ISP services, I am trying to game with friends and being thrown off the network 7 times in 30 minutes is making it borderline impossible. This is inexcusable! Fix. Your. Network.
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Simon Lill
(@lillosays) reported
from
Farnham, England
@SkyHelpTeam another firmware update overnight and another morning with no Wi-Fi. Really bad processes your end. Contact me.
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Lisa-Jayne Lewis 🐞
(@LJL_77) reported
from
Guildford, England
@MyNameIsBrooke_ @SkyHelpTeam @SkyUK @NOWTV Ah, legal/illegal - this is the problem when companies try to get greedy, it drives the black market.
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Justine Balmer
(@JustineBalmer) reported
from
Guildford, England
At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky @SkyHelpTeam 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #notgoodenough
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Dan
(@Daniely79) reported
from
Godalming, England
@SkyHelpTeam absolutely disgusting service charging me for a new box because my old one isn’t working. Pay you £100 a month for this
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Stephen Batterbury MARLA
(@Steve_Guildford) reported
from
Albury, England
@SkyHelpTeam Yet again you have surpassed yourselves with your level of customer service. Monday’s business hours pretty much over and done and despite your promise that someone would call me today, alas they have not.
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@SkyHelpTeam £5.50 extra now on my bill, I’ve been customer for over 20 years you are seriously taking the mick!! I’m seriously considering leaving!!
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Ben Jimmison
(@BenJimmison) reported
from
Chiddingfold, England
@SkySportsPL @SkySports VAR decision should be made in real time, no slow mos or freeze frames!
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nick
(@NichoolasG) reported
from
Guildford, England
Having problems getting set up with @SkyUK online... 😩
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Justine Balmer
(@JustineBalmer) reported
from
Guildford, England
At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #skycustomerservice #notgoodenough
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Aᴀʀᴏɴ Wᴇʙʙ
(@aaronwebb80) reported
from
Aldershot, England
Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup2019 #CricketWorldCup #CWC19 #ENGvAUS
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@SkyHelpTeam So you want to lose a valued customer!! Joke!!
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Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam It's great putting up a link to the issue, but we can't access the link OUR BROADBAND ISN'T WORKING! 😂
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Tim F
(@TimboBagginses) reported
from
Guildford, England
The @SkySports subscription via mobile/Google Play is such a scam. I'm missing my 3rd march today because of problems & their team flat out ignoring emails/requests to fix it. Really really poor customer service. This is why illegal streaming happens, I'm paying for this rubbish.
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Aᴀʀᴏɴ Wᴇʙʙ
(@aaronwebb80) reported
from
Aldershot, England
Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup
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Dr Boilers 🐰
(@DrBoilers) reported
from
Ash, England
@SamArmstead @cliveomalley @SkyUK @GreenAlbionLtd @irbheating @PringleChris @IanPlumbing @sam_churchstile He probably never even watched the movie he is in 🤣😄😂
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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🤟ONEDJRICH🤟
(@ONEDJRICH) reported
@SkyHelpTeam Not here setting up a brand new customer early. Still got a week before my broadband goes live and 8 days before my Sky TV goes live. I really think I made the mistake of going with Sky. 2 weeks it takes to set up a new customer?
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Paddy-Baller
(@Paddy_Baller) reported
@SkyHelpTeam @mrlamb11 @SkyUK Admittedly I let the contract run down, but after a ****** month the Sky contract was the least of my issues, though I did expect someone from the retention team to get in touch!
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West Ham Bubble
(@westham_bubble) reported
@SkyHelpTeam Rather you just fix the outage first
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Nathan Everitt
(@naffynathan) reported
@SkyHelpTeam Issue is your lack of information on any of your sites that there was actually an issue, incl no info on twitter. And then your call centre not listening and just talking over me. I actually hung up on my second call because they weren’t listening and talked over me
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Kzaz #GeneralElectionNow #KS4PM🌹#NHS💙
(@kiasazand) reported
@SkyHelpTeam Is there a problem in the SW12 area? No Internet or phone since last night.
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🤟ONEDJRICH🤟
(@ONEDJRICH) reported
@SkyHelpTeam Have I made the mistake of joining Sky? All I'm seeing is tweets about outages and slow speeds.
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Stuart T 🍺🐏
(@ShetlandStuart) reported
@SkyHelpTeam I'm having broadband issues due to the major fibre optic cable being broken off the coast of shetland, SHEFA 2. Its being repaired right now but estimate is Sunday lunch time. Do you have any compensation t&c's?
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Matthew Goodyear
(@MatthewGoodyea4) reported
@SkyHelpTeam It's this still causing issues
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Stan Egerton
(@StanEgerton) reported
@russinblack @SkyHelpTeam @skytv Not raining hard is it , ours sometimes pixelates or loses signal if it's really heavy ?
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Dan P
(@DanPhimy) reported
@SkyHelpTeam still really slow internet speeds, have been below guaranteed speed for longer than the last 14 days, Openreach should have been out this week but still not better yet and no update. How do I get an update and a refund or something extra for this inconvenience please