Sky Outage Report in Wideopen, Northumberland, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Wideopen, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Wideopen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Wideopen, Northumberland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Sunderland, Blyth, Ellington, Hebburn, Cramlington and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV | |
| Gateshead |
TV | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Wideopen, England
Latest outage, problems and issue reports in Wideopen and nearby locations:
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Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
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Emily Rowe
(@emi_rowe) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam my WiFi is not working (again!). In Newcastle upon Tyne. Tried connection diagnosis and no luck ..
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
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Louise Ross
(@MrsLou_R) reported
from
Sunderland, England
@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
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Gamer Nights Prudhoe
(@GamerBelsh) reported
from
Prudhoe, England
@SkyHelpTeam My Internet has been down since around six last night NE425DR area, do you know of any current problems? Done full resets in all in home equipment and swapped out micro filters etc it's like there's no signal coming in at all.
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
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Andrew William Hardy 🔰🇾🇪💙
(@AndrewW42421683) reported
from
Cramlington, England
@SkyHelpTeam since we upgraded our sky fibre to the new hub4 we have had awful connection and service issues keep on dropping signal and no phone either as it's tho our hub via VoIP extremely frustrated
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Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
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Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
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Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam please could you advise when your broadband will be up and running? It has been down in my area for the past 2 hours and I am trying to work from home. Have tried all troubleshooting options
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Sarah
(@SarahFallows82) reported
from
Ryton, England
@SkyUK don’t like the new update for Sky Q. Slow and clunky.
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@theinsidernufc @NUFCgallowgate This constant comparison is boring. I never had issue with Bruce getting job @SkySports it’s what I expect from ownership & their ambition. But hoping we may now have owners that are ambitious & want NUFC to be it’s best. In which case we would need to change.
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Emily Rowe
(@emi_rowe) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔
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Anthony A Dalzell
(@Tdal1369) reported
from
Washington, England
@SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Robbins
(@coli23) reported
@SkyUK is it normal to wait 3 hours for a loyalty expert to respond??? Tried last month and waited 2 hours before giving up so getting the message I might aswell just cancel sky after 22 years as a customer.
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Robert Ball
(@robalini) reported
@SkyHelpTeam @ChrisMorris100 You say “you can only compensate if outage over 48 hours” Rubbish ! What you mean is those are your own rules and you are only willing to compensate for the longer time span because you know you can usually keep any outages to less than that.
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AVATAR ᗪ丨ᗪㄥ乇卄 ᡕᠵ᠊ᡃ່࡚ࠢ࠘ ⸝່ࠡࠣ᠊߯᠆ࠣ࠘ᡁࠣ࠘᠊᠊ࠢ࠘𐡏
(@Didlvh) reported
@SkyUK can you explain how I pay for fibre you send me the router out the day its meant to get installed the open reach guy calls me saying I dont even have fibre in my area like wtf how you gunna offer me a package that I physically can not use are you guys over there dumb or ?
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Luke
(@The4th_ape) reported
@SkyHelpTeam 1st of August I placed the order, sky cancelled it. I had to call back to place the order which got delivered on the 8th of August. So far, dealing with sky has been stressful and they have been dishonest. I will have to put in a complaint to an outside body.
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Elizabeth
(@emarshal61) reported
@SkyHelpTeam So @SkyHelpTeam why have you charged me over £200 for data on a day when I had no access to data. 30mins, two of calls with people who can’t help. I want this properly investigated and a proper explanation. #ripoff @MoneySavingExp #skymobile
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anita macro
(@AnitaRapidnose) reported
@SkyHelpTeam Yes I had one to say that it’s an issue because of an old bank details but for the last seven years it’s been the same details. It originally let me watch it but after ten days stopped working. I was halfway through a box set so I’m really frustrated with it.
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Ollie
(@ollie290596) reported
@SkyHelpTeam why is the F1 channel not working on my sky go when I’m subscribed to the channel
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Gemma
(@GemmaJosie88) reported
@SkyHelpTeam our Internet has gone down 4 times today, yet your site is suggesting there are no issues in my area. Clearly not true, can someone look into this please?
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Bev🎗🏒🏎 🟠
(@Bev_S22) reported
@Altavistagoogle @yvonne75898335 Android box, 1 time $250 + $150 annually and you get 4000+ soccer channels alone (not that I watch it). Never will go back to “cable”. NHL you can select home or away feed, blacks out commercials. F1 SkySports F1, any Netflix, crave etc series w/o subscription. Win! 2/2
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Kevano
(@Kevanojb) reported
@SkyHelpTeam Hi, my internet is down and has been all morning. I can’t get thro’ to Sky. What is going on? Major nuisance.